HomeMy WebLinkAboutRE_ Flock Safety _ Camera_ #41 EB Golden Springs @ Grand (129)Thank you Nina.
EmailSignatureLogo15 <http://www.diamondbarca.gov/>
Christian Malpica | Associate Engineer
City of Diamond Bar | Public Works/Engineering Department
21810 Copley Drive, Diamond Bar, CA 91765
t 909.839.7042 | 909.839.7000 main | f 909.861.3117
cmalpica@diamondbarca.gov <mailto:cmalpica@diamondbarca.gov> | www.DiamondBarCA.gov <http://www.diamondbarca.gov/>
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From: Flock Safety Support <support@flocksafety.com>
Sent: Friday, September 6, 2024 2:11 PM
To: Christian Malpica <CMalpica@DiamondBarCA.Gov>
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
CAUTION: This message originated outside of our City of Diamond Bar network.
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Hi there,
Yes, we will attempt to adjust the solar panel at the camera's current location. If the panel adjustment does not have the results we need, I will reach back out to find a new location
for the device.
Please let me know if you have any questions.
Stay safe,
Nina
--------------- Original Message ---------------
From: Christian Malpica [cmalpica@diamondbarca.gov]
Sent: 9/6/2024, 11:35 AM
To: support@flocksafety.com
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
Just to confirm, the camera will stay in place, no need for relocation?
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Christian Malpica | Associate Engineer
City of Diamond Bar | Public Works/Engineering Department
21810 Copley Drive, Diamond Bar, CA 91765
t 909.839.7042 | 909.839.7000 main | f 909.861.3117
cmalpica@diamondbarca.gov <mailto:cmalpica@diamondbarca.gov> | www.DiamondBarCA.gov <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,aejPXihMk5annsBnanZebpKZ5gfFFwy
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From: Flock Safety Support <support@flocksafety.com>
Sent: Friday, September 6, 2024 7:47 AM
To: Christian Malpica <CMalpica@DiamondBarCA.Gov>
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
CAUTION: This message originated outside of our City of Diamond Bar network.
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Hi there,
I wanted to provide a quick update! Our deployment team has reviewed the solar setup at this location, and it appears the panel should be receiving enough sunlight. We're now in the
process of coordinating with a technician to adjust the panel to optimize its positioning. Thank you for your patience as we work to resolve this!
Stay safe,
Nina
--------------- Original Message ---------------
From: Flock Safety Support [support@flocksafety.com]
Sent: 9/5/2024, 3:20 PM
To: cmalpica@diamondbarca.gov
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
Hi there,
I apologize, but we are unable to send a technician for a site survey at this time. For relocations, we first need to submit the location details to our deployment strategy team. Once
the deployment plan is ready, I’ll send you a link for your review and approval.
After we receive your approval on the mapping, we will proceed with scheduling the site survey, followed by an 811 call, and then the installation will be scheduled.
Please let me know if you have any questions.
Stay safe,
Nina
--------------- Original Message ---------------
From: Christian Malpica [cmalpica@diamondbarca.gov]
Sent: 9/5/2024, 9:49 AM
To: support@flocksafety.com
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
Hi Nina,
I am available to meet out in the field tomorrow morning or next Tuesday.
Let me know which day works for your field staff.
Thank you.
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Christian Malpica | Associate Engineer
City of Diamond Bar | Public Works/Engineering Department
21810 Copley Drive, Diamond Bar, CA 91765
t 909.839.7042 | 909.839.7000 main | f 909.861.3117
cmalpica@diamondbarca.gov <mailto:cmalpica@diamondbarca.gov> | www.DiamondBarCA.gov <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,Kx4saYX_AtrpC2HCzc-zsGZGEeP4NRo
YqBXPO_vLdhIF9WcttAYgwG6dABreq1bKYBBGPBFxogY2Acih1gGoLOLai9KMQAGUmV4eSkmTH0IK5zxXkcx2ig,,&typo=1>
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From: Ryan McLean <RMcLean@DiamondBarCA.Gov>
Sent: Thursday, September 5, 2024 9:47 AM
To: Flock Safety Support <support@flocksafety.com>
Cc: Ken Desforges <KDesforges@DiamondBarCA.Gov>; Christian Malpica <CMalpica@DiamondBarCA.Gov>
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
Nina,
Chris Malpica from the City’s Engineering Division will be reaching out to you to discuss setting up a site visit to determine where it might work due to the construction and landscaping
constraints at that site. He’s copied here.
Ryan McLean
City of Diamond Bar | Assistant City Manager
t (909) 839-7016 | RMcLean@diamondbarca.gov <mailto:RMcLean@diamondbarca.gov>
From: Flock Safety Support <support@flocksafety.com>
Sent: Wednesday, September 4, 2024 3:44 PM
To: Ryan McLean <RMcLean@DiamondBarCA.Gov>
Cc: Ken Desforges <KDesforges@DiamondBarCA.Gov>
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
CAUTION: This message originated outside of our City of Diamond Bar network.
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Hi there,
Thank you for letting us know. Here is the view of the intersection when facing in the opposite direction of the original placement:
Screenshot 2024-09-04 at 3.40.18?PM
We typically don’t recommend aiming cameras directly into an intersection, as they tend to capture excessive cross traffic. Given this, do you have any alternative placement recommendations?
Stay safe,
Nina
--------------- Original Message ---------------
From: Ryan McLean [rmclean@diamondbarca.gov]
Sent: 9/4/2024, 2:46 PM
To: kdesforges@diamondbarca.gov; support@flocksafety.com
Subject: RE: Flock Safety | Camera: #41 EB Golden Springs @ Grand
Good afternoon Nina,
I do not believe the City owns this pole, nor the others in the vicinity. Is there a way to place on another side of the signalized intersection where it was originally placed?
Ryan McLean
City of Diamond Bar | Assistant City Manager
t (909) 839-7016 | RMcLean@diamondbarca.gov <mailto:RMcLean@diamondbarca.gov>
From: Flock Safety Support <support@flocksafety.com>
Sent: Wednesday, September 4, 2024 1:58 PM
To: Ken Desforges <KDesforges@DiamondBarCA.Gov>; Ryan McLean <RMcLean@DiamondBarCA.Gov>
Subject: Flock Safety | Camera: #41 EB Golden Springs @ Grand
CAUTION: This message originated outside of our City of Diamond Bar network.
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Hi there,
Nina here from Flock Safety Customer Support. Our Deployment Strategy Team has informed me that location #41 is not receiving sufficient solar energy, resulting in suboptimal performance.
We recommend relocating the equipment from this location. This relocation would be free of charge (normally, a $350-$750 fee).
Here is a link <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fplanner.flocksafety.com%2fpublic%2f9f655a22-1d37-4475-96ee-9591026d6f7b%3fcat%3d2c928078c78f&c=E,1,UGUQBpcKrbl-eUXLtGLfINqwlkhs05wl
3UHraOsnU4B9qtAEwTHMVTeCZl2BpAxvzGvdJh9uzts5b8pejY1vILStS_nvGd7WesRYv3pSVWd3bFhfrAT0Eg,,&typo=1> to the Deployment Plan the team has created for the suggested new location. Do you know
if this pole is owned by the city? If you prefer to have the camera located somewhere else please let us know.
renditionDownload
Thank you in advance for your response and partnership. Please let me know if you have any questions.
Stay safe,
Nina
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