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HomeMy WebLinkAboutRE_ Damage to Cam #03 SB Lemon Ave @ WalnutFYI Ryan McLean City of Diamond Bar | Assistant City Manager t (909) 839-7016 | RMcLean@diamondbarca.gov <mailto:RMcLean@diamondbarca.gov> From: Flock Safety Support <support@flocksafety.com> Sent: Monday, May 13, 2024 10:20 AM To: Ken Desforges <KDesforges@DiamondBarCA.Gov>; Ryan McLean <RMcLean@DiamondBarCA.Gov> Subject: Damage to Cam #03 SB Lemon Ave @ Walnut CAUTION: This message originated outside of our City of Diamond Bar network. CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Good Morning, Katie here from Flock Safety Customer Support. While responding for maintenance on camera #03 SB Lemon Ave @ Walnut, the technician noticed that the location experienced third-party damage as the camera was spray-painted (see attachment). We went ahead and replaced the equipment to ensure the location was functioning properly as soon as possible. Due to the physical damage, we will be sending an invoice in conjunction with our reinstall fee schedule <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.flocksafety.com%2freinstall-fee-sched ule&c=E,1,Pt0QFbJFr7LJdS0gZRuKE0LoqGwQTSNyLAIU7RfivJZYAzAkuW1rTPdQE07yoNSjFG2V91Wf0cgvVXpbLiOqHw91C2CTxAjQbw1NWln6OA,,&typo=1> . This invoice ($800) will be emailed to rmclean@diamondbarca.gov shortly. For additional information, please see Section 8.2 of our Terms and Conditions <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.flocksafety.com%2fterms-and%20-conditions&c=E,1,o0mnH rWbYSYOqtw3f4KrnSKK-RoK0ND7XC3QRIboOWTb2qQsx6B4n6__Jm9felwDO_EMaKaW4qeL9IUKQQGrYTIFUZafckc_A3wpmx2g_bcRtg,,&typo=1> . Thank you for your partnership, and we apologize for the inconvenience here. We look forward to your organization seeing continued success with your Flock technology. Stay safe, KatieImage removed by sender. thread::Wr9YNC5eKsigRz-b27ZSzw4::