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HomeMy WebLinkAboutWaste Hauler Transition Update Email1 Tara Reyes From:Tara Reyes Sent:Friday, March 6, 2026 8:17 AM To:Anthony Santos; Cathy Nguyen; Ryan McLean; Dan Fox; Dannette Mansfield Subject:SB1383 Compliance & Waste Hauler Transition Good morning, everyone, Happy Friday! I wanted to provide an update, as our commercial compliance timeline will be undergoing some significant changes in the coming weeks and months. Waste Management (WM) recently sent a series of letters to approximately 240 commercial accounts informing them of their non-compliant status and the steps needed to become compliant. For many businesses, this would just be adding recycling service because previously, under the VVS commercial contract, many commercial accounts used commingled trash and recycling. While it sounds simple, this will be a significant change in how businesses collect and dispose of materials. WM has scheduled container deliveries between March 19 and March 26, bringing the remaining accounts into compliance. WM Compliance and Auto-Enrollment Timeline • 1/19/26 – First letter mailed to 241 commercial accounts • 2/10/26 – Second letter mailed to remaining non-compliant accounts • 2/19/26 – Commercial compliance workshop at the Diamond Bar Center • 3/15/26 – Deadline for businesses to request alternate arrangements • 3/19–3/26/26 – Carts and bins scheduled for delivery • 3/31/26 – All accounts expected to be in compliance To support this transition and set our businesses up for success, the City and WM will conduct a contamination education campaign beginning in May, followed by technical assistance throughout the summer. These efforts are intended to help businesses properly separate materials and maximize diversion before enforcement begins. Beginning September 2026, WM will begin tracking contamination incidents for each account. Upon the third contamination offense, and with City approval, WM may assess a $100 contamination fee, as outlined in the WM rate schedule. Per Contract Section 3.3.10, for the first and second offenses, WM will provide written notice to the customer identifying the contaminating materials found in their trash, recycling, or organics containers and provide guidance on acceptable and non-acceptable materials for each container. To ensure businesses are prepared, the City will work closely with the hauler and our solid waste consultant, CityGreen Consulting (CGC), in the months leading up to implementation to provide education, outreach, and technical assistance. Commercial Contamination Fee Implementation Timeline 2 • March: Cart deliveries and waiver review — Hauler and City • Early April: Hauler compliance review — CGC • Late April: Compliance remediation — Hauler and City • May: Contamination education campaign — Hauler-generated materials with City support • June: Contamination technical assistance — Hauler, City, and CGC • July: Contamination technical assistance — Hauler, City, and CGC • August: Contamination technical assistance — Hauler, City, and CGC • September: Contamination fees implemented — Hauler-led with City approval Please let me know if you have any questions or concerns. Thank you,