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Home My WebLink AboutDiamond Bar Monthly Reporting-January 2026Certification Statement I hereby certify that the information contained in this report is complete, true, and accurate to the best of my knowledge and belief. This report is submitted in accordance with the requirements set forth in the Waste Collection Agreement dated February 4, 2025. I understand that any false statement may be grounds for enforcement action, including penalties as provided by the terms of the Agreement. Company Print Name Signature Date Valley Vista Services Heather Bragdon Heather Bragdon 3/2/2026 CITY OF DIAMOND BAR TONNAGE REPORT Tonnage Collected By Service Recurring Service MSW Recycle Residual Hazardous Residual Bulky Items Recycle Food Waste Green Waste/Food Waste Mixed White Goods Hazardous Recycled E-Waste Total Tonnage Collected Recurring Service Diversion % Roll Off C&D Recycle C&D Residual Recycle MSW Total Tonnage Collected Roll Off Diversion % Temporary Bins C&D Recycle C&D Residual Recycle MSW Total Tonnage Collected Temporary Service Diversion % Total Tonnage Collected (All Services) Landfilled Recycled Organics Total Tons Collected Total Tons Diverted Total Diversion % All Services January 1273.43 118.71 0 14.44 258.75 0 493.98 3.547 0.23084 0.879 2163.96684 0.356672212222993 18.82 4.61 9.17 27.5 60.1 0.465723793677205 0 0 1.985 5.945 7.93 0.25031525851198 1430.195 307.82184 493.98 2231.99684 801.80184 0.359230723642064 February 0 0 0 0 0 0 0 0 March 0 0 0 0 0 0 0 0 April 0 0 0 0 0 0 0 0 May 0 0 0 0 0 0 0 0 June July August September 0 0 0 0 0 0 0 0 October 0 0 0 0 0 0 0 0 November 0 0 0 0 0 0 0 0 December 0 0 0 0 0 0 0 0 YTD Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Facility Name Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling Grand Central Recycling RDRS # RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RD10597 RECYCLING TONNAGE SUMMARY Material Cardboard HDPE Plastic Old Newspaper Tin PET Plastic Tubs Lids Bulky Plastic Aseptic Film Plastic 3 Mix Glass Plastic 3-7 Scrap Metal Aluminum Mixed Paper Plastic Bags Oil/Gal Appliances Total January 207.14 5.01 0 0 5.37 0 0 0 0 19.32 1.24 6.94 1.86 51.41 0 52.59 3.55 354.43 February 0 March 0 April 0 May 0 June 0 July 0 August 0 September 0 October 0 November 0 December 0 Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 SB 1383 COMPLIANCE Multi-Family Total Accounts Total Units Accounts Mandated to Recycle Organics Accounts Recycling Organics Accounts with 3rd Party Recycling Accounts with Self Hauling Waivers Accounts NOT recycling Organics Businesses Total Accounts Total Units Accounts Mandated to Recycle Organics Accounts Recycling Organics Accounts with 3rd Party Recycling Accounts with Self Hauling Waivers Accounts NOT recycling Organics AB 341 COMPLIANCE Multi-Family Total Accounts Total Units Accounts Mandated to Recycle Accounts Recycling Accounts with 3rd Party Recycling Accounts with Self Hauling Accounts NOT recycling Businesses Total Accounts Total Units Accounts Mandated to Recycle Accounts Recycling Accounts with 3rd Party Recycling Accounts with Self Hauling Accounts NOT recycling NON-COMPLIANT ACCOUNTS Compliance Issue (AB341/SB1383) January January Customer February February Address March March Phone April April Email May May Current Service Level June June July July August August September September October October November November December December CUSTOMER SERVICE SUMMARY Customer Calls Missed Pickups (MPU's) Complaints (other than MPU's) Service Requests- Bulky Service Request- HHW Billing Inquiries General Inquiries Number of C&D Projects- Opened Number of C&D Projects- Closed Other Customer Calls Total Calls SERVICE CHANGES (Commercial sector and multifamily accounts) Name COMPLETED C&D PROJECTS Name RIVA PROPERTY MANAGEMENT ZENARC CONSTRUCTION & RENOVATI0N INC CUSTOMER COMPLAINTS Customer Name KIN WINSTON CIMMARON OAKS 5 XU NASSEREDDINE CIMMARON OAKS 5 NIKRAVAN KIMBLE TENG FORREST WONG CHUN GONZALEZ CARNIGHAN TOW January 12 3 755 16 110 464 1 2 439 1802 Date Date 1/21/2026 1/27/2026 Date of Complaint 1/8/2026 1/8/2026 1/8/2026 1/9/2026 1/14/2026 1/17/2026 1/20/2026 1/22/2026 1/22/2026 1/26/2026 1/26/2026 1/29/2026 1/6/2026 1/7/2026 1/26/2026 February Address Project Address 2591 BRAIDED MANE DR 3474 FALCON RIDGE RD Date Resolved 1/8/2026 1/8/2026 1/8/2026 1/9/2026 1/14/2026 1/17/2026 1/20/2026 1/22/2026 1/22/2026 1/26/2026 1/26/2026 1/29/2026 1/6/2026 1/7/2026 1/26/2026 March Phone Total Tonnage 11.97 13.29 Address 3131 MARIGOLD 23419 AMBERWICK 940 GOLDEN SPRINGS 1752 MAPLE HILL 24490 EASTGATE 540 GOLDEN SPRINGS 828 TERRACE 1504 HIGHBLUFF 23047 ASPEN KNOLL 1297 DIAMOND BAR 23833 CHOLAME 2402 CASTLE ROCK 21170 LYCOMING 845 DARIUS 23317 RIDGE LINE April Change (add, decrease, Increase) Tonnage Diverted 8.98 9.97 Description/ Notes SCH 1-9 FOR GRN MISSED 1-7 DRV#7289 MICHELLE 9095100285. TOWN HOME DIDN'T HAVE GRN CARTS UNDER WM. SERVICE/FIELD COMPLAINT SERVICE/FIELD COMPLAINT, DEONN 3108062279 IRA TE ABOUT MISSED TRASH SVC. OBC TAGGED NOT OUT BUT CST HAD BRRL OUT SINCE NIGHT BEFORE, ALS O CONFIRMED VIA 3RD EYE. SCHD GO BACK FOR FRI 01/09 WEI LI RECY CART NOT BEING SRV AFTER BEING SRV TRNSF TO SUP +19499981266 CUSTOMER CALLED TO SAY HIS CTESY FOR TRASH SCH YESTERDAY 01/08 WAS NOT SERVICED PER DISP SHE WILL USE THE W/O FROM YESTERDAY TO SCH TODAY 9514626946 XU SERVICE/FIELD COMPLAINT RECVD INQURIY FROM CM THAT 98TR WAS MISSED ON 01/13, SCHED PU FOR 01/15 MISSED BK PU FROM 01/16-SCH 01/19 ROSE +19095092312 MISSED GW CART SCH FOR 01/20 ASHKAAN 6262210710 REC BBL MISSED 01/21 #4044 MARKED COMPLETED SCH FOR PU 0/23 JULISSA-5627628291 MISSED TRASH SCH FOR 01/23 CUSTOMER WAS PLACE ON HOLD IN ERROR 9099735657 CUST UPSET DRIVER DID NOT SVC HER RECY BRL FO R THE SECOND TIME IN ONE MONTH.HER ACCT IS NO T PAST DUE.DRIVER IS MISTAKING HER HOME FOR 1297 S DIAMOND BAR BLVD. WHICH IS THE ACCT TH AT IS ACTUALLY PAST DUE. JANINE 9512059215 MISSED GW CART SCH FOR 01/27 MAY 9098562779 MISSED TRASH SCH FOR 01/30 LUI 6263671191 BILLING COMPLAINT GONZALEZ CALLED TO SAY SHE JUST GOT APPROVED FOR SENIOR DISCOUNT BUT GOT ANOTHER BILL FOR 90.73 REVIEWED THE ACCT WITH SANG AND REASSURES CUST SHE CAN DISREGAR D THAT BILL. ADVISED HER THE SENIOR DISCOUNT WILL BE APPLIED TO HER NEXT STATEMENT. 9095987046 CUST CALLED IN STATING THE 70 CENTS CREDIT IS DUE TO HER SENDING $95 & BEING SENT BACK THE 70CENT OVER PAYMENT. CUST IS UPSET DUE TO NOT HAVING THE 70 CENTS JUST CREDITED ONTO HER VVS ACCOUNT ; CUST WILL LIKE A BETTER PAPERTRAIL B/C THE 70 CENTS DIDNT SHOW WHERE IT CAME FROM. JEANNIE +19092401897 RUBY CALLED IN UPSET ABOUT ADD'L $60 CHARGE SHE RECVD, ADV MISTAKE ON OUR END HOWEVER SHE WOULD RECV UPDATED INVOICE FOR DRY RUN CHARGE, CST REQ SUP STATES WILL NOT BE MAKING ANY PAYMENTS DUE TO NOT GIVEN ANY INFORMATION ABOUT DRY RUN OR THAT BIN COULD NOT BE ON GRASS +16266161303 TRSNF TO V.G May New Bin Size Notes June Service (T, R, Org) July Service Frequency Mon August Tue September 0 Wed October 0 Thu November 0 Fri December 0 Sat Total 0 0 0 0 0 0 0 0 0 Notes ROUTE REVIEW SUMMARY Month January February March April May June July August September October November December Totals ROUTE REVIEW RESULTS Audit Date ROUTES Trash 4 4 Route Recycling 4 4 Auditor Organics 5 5 Customer Name Total # of Routes 13 13 Customer Address Sites Surveyed 0 0 Cart Type Audited Containers Surveyed 0 0 Results (C/NC) Contaminated Containers 0 0 % Contaminated % Contaminated 0 0 Disposed as Trash (Y/N) Notices Provided 0 0 Contamination Fee (Y/N) # Contamination Fee 0 0 Contamination Notes (Describe contaminants) Education Method ROUTE SUMMARY Route DB01 DB02 DB03 DB04 DB05 DB06 DB07 DB08 DB09 DB10 DB11 DB12 DB13 Link to Photo # Customers 535 340 431 199 252 1059 1763 1523 1104 472 1233 1416 677 Commodity MSW MSW MSW MSW MSW GREEN WASTE GREEN WASTE GREEN WASTE GREEN WASTE RECYCLE RECYCLE RECYCLE RECYCLE HAULER EDUCATION Customer Type Single- Family Multi-Family Business Only Customer Type Single- Family Multi-Family Business Only Customer Type Single- Family Multi-Family Business Only Customer Type Single- Family Multi-Family Business Only CY 2025 Totals HAULER EDUCATION MATERIAL SUMMARY Item Title/Description/ Focus (SLCP, MORe, SRRE/HHWE) HAULER OUTREACH SUMMARY Event/Workshop Name Print Materials January 0 N/A N/A Electronic Materials January 0 N/A N/A Site Visits January 0 N/A N/A Workshops/ Events January 0 N/A N/A Description February February February February March March March March April April April April May May May May June June June June Date Submitted for Review Event date July July July July August August August August Date Approved Attendees September September September September October October October October Date Sent to Customer Promos distributed at various events - pens,pencils, mints, activity books, seed pods, reusable ziplocs, chip clips, totes November November November November December December December December Total Education Total Education Total Education Total Education HOUSEHOLD HAZARDOUS WASTE COLLECTION SUMMARY Material Catergory Flammable and Poisons PCB-containing Reclaimable Acid Base Oxidizer Asbestos Universal Waste (UW) Electronic Waste Other Material Type Flammable solids Flammable liquids Oil-based paints Paint Related Materials Poisons Reactive and explosive compressed gas cylinders 1 lb propane canister PCB-containing Paint Other PCB waste (includes ballasts) Antifreeze Auto type batteries Latex paint Motor Oil Oil products Used oil filters Inorganic and organic acid inorganic and organic base Neutral oxidizers, Organic peroxides, Oxidizing acid/base Asbestos Mercury containing automatic switches Mercury containing thermostats Other Mercury containing waste Lamps Photovoltaic Modules Batteries (other) Aerosol cans Rechargeable batteries Covered Electronic Devices Other Electronic Devices Home-generated Sharps Home-generated pharmaceutical waste Treated wood General/ Miscellaneous Non RCRA solids/ liquids Tires Other Pounds Collected January 10 439 5 7.68 February March April May June July August September October November December Pounds Recycled 0 0 0 0 0 0 0 0 0 0 10 0 0 439 0 0 0 0 0 0 0 0 0 5 0 0 7.68 0 0 0 0 0 0 0 0 0 0 Pounds Incinerated Pounds Neutralized ROWP PROCUREMENT Renewable gas in the form of transportation fuel (DGE) Electricity from renewable gas (kWh) Electricity from biomass conversion (kWh) Compost (tons) Compost (cubic yards) Mulch (tons) RECYCLED CONTENT PAPER PROCUREMENT LOG Purchase Date January 0 0 0 9.85 0 5.15 Invoice Number February Paper Type March Volume April Vendor May Recycled Content % June Notes July August September October ATTACH INVOICES WITH REPORT SUBMISSION November December YTD Total 0 0 0 0 0 0