HomeMy WebLinkAboutDiamond Bar April 2024 Outreach ReportPage 1 of 4
ABOUND FOOD CARE
City of Diamond Bar
April 2024 Report
Date: May 31st, 2024
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Scope of Services:
Abound Food Care agrees to implement an enhanced comprehensive municipal edible
food recovery program on behalf of the municipality in the City of Diamond Bar.
Services to be performed include the following.
1. Further collaboration and communication.
a. To include monthly meetings as needed, information requests, information review,
and all necessary follow-ups.
2. Manage edible food recovery contracts between 8 Tier 1 and 14 Tier 2 food waste
generators as identified by the city and in accordance with SB1383 regulations.
a. Manage and assist in the execution of food recovery agreements from the total 22
Tier 1 and Tier 2 generators.
3. Provide the use of a technology platform to aggregate pounds recovered and report to
the city monthly.
a. This technology platform will include information on types of food donated, food
recovery organization recipient, pounds of food recovered and frequency that the
food is recovered in accordance with SB1383 regulations.
b. Monitor food donations and provide food donors and food recovery organizations
assistance as needed.
4. Provide educational materials to all Tiered food waste generators and food recovery
organizations including but not limited to benefits of participation in food recovery and
SB1383 compliance regulations.
a. Provide the city with a list of Food recovery organizations either in the city or
operating in the city to put on their website.
5. Conduct at least 44 targeted and recorded outreach touchpoints to Tier 1 and Tier 2
food waste generators in cooperation and/or conjunction with city staff and waste
hauler staff using Abound Food Cares CRM platform.
6. General assistance with communication of these efforts as well as broader efforts to
build the stakeholder groups to effectively service the city will be included in this scope
of services.
7. Conduct the annual inspection of the 8 identified Tier 1 food generators to identify
compliance with SB1383regulations.
a. Inspection will include confirmation of a written agreement with a food recovery
organization or service, the active use of a food donation log recording their food
donation activities and identification of any red flags.
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Outreach Activities:
In April of 2024, Abound Food Care focused our efforts on coordinating outreach to the
identified non-participating Tier 1 and Tier 2 generators. This included virtual touchpoints
including email, and phone calls that included information on how to begin their food donation
efforts. These touchpoints were as follows:
1. We were able to get in contact with the general manager Mark at the Diamond Bar Golf
Course. He was not familiar with the state mandate as they just reopened after being
closed for over a year. We went over SB1383 and the edible food donation
requirements. We explained that there is not a required amount that needs to be
donated each month but that generators are required to be in a program so when they
do have excess, they are able to donate it rather than throwing it out. He gave us his
email and asked that we send additional information regarding this so he can look it
over with his chef. We will follow up with Mark in the coming weeks if we don’t hear
from him before then.
2. We reached out to Betsy from the Chili’s corporate office, to see if she had any updates
regarding their donation program. She has not yet responded with any updates so we
will continue to reach out to check the progress on their program.
3. We looked into the Diamond Bar Center, and they may qualify as a large venue. We
spoke with Robyn, and she was a bit confused when I mentioned that we were working
with the City as they are a City building. She asked that we reach out to Ryan Wright
regarding this. We will try contacting Ryan to get some more details regarding this
location. A large venue is a facility that annually seats or serves an average of more than
2,000 individuals within the grounds of the facility per day of operation. If we find out
this is not the case at this facility after contacting Ryan then they would not qualify to
have to participate.
We will continue our outreach to the non-participating Tier 1 and Tier 2 generators and
continue to offer our support in getting them in compliance with the requirements of SB1383.
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City of Diamond Bar 2024 Pounds Recovered
Touchpoints: 11
Abound Food Care continues to provide service and outreach to the City of Diamond Bar
foodservice operators.
Generator January Pounds
February Pounds March Pounds April
Pounds
2024 Total
Albertsons 15,890 12,465 11,105 11,180 50,640
Target 590 730 2,072 4,885 8,277
Sprouts 3,797 5,280 4,385 Pending 13,459
Walmart 13,545 12,363 11,701 Pending 37,609
Smart and Final 1,005 1,070 2,220 1,145 5,440
Diamond Fresh 150 200 189 Pending 539
Total 31,180 32,108 31,672 17,210 112,170