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HomeMy WebLinkAboutSEP 2023Page 1 of 4 ABOUND FOOD CARE City of Diamond Bar September 2023 Report Date: October 31st, 2023 Page 2 of 4 Scope of Services: Abound Food Care agrees to implement an enhanced comprehensive municipal edible food recovery program on behalf of the municipality in the City of Diamond Bar. Services to be performed include the following. 1. Further collaboration and communication. a. To include monthly meetings as needed, information requests, information review, and all necessary follow-ups. 2. Manage edible food recovery contracts between 8 Tier 1 and 14 Tier 2 food waste generators as identified by the city and in accordance with SB1383 regulations. a. Manage and assist in the execution of food recovery agreements from the total 22 Tier 1 and Tier 2 generators. 3. Provide the use of a technology platform to aggregate pounds recovered and report to the city monthly. a. This technology platform will include information on types of food donated, food recovery organization recipient, pounds of food recovered and frequency that the food is recovered in accordance with SB1383 regulations. b. Monitor food donations and provide food donors and food recovery organizations assistance as needed. 4. Provide educational materials to all Tiered food waste generators and food recovery organizations including but not limited to benefits of participation in food recovery and SB1383 compliance regulations. a. Provide the city with a list of Food recovery organizations either in the city or operating in the city to put on their website. 5. Conduct at least 44 targeted and recorded outreach touchpoints to Tier 1 and Tier 2 food waste generators in cooperation and/or conjunction with city staff and waste hauler staff using Abound Food Cares CRM platform. 6. General assistance with communication of these efforts as well as broader efforts to build the stakeholder groups to effectively service the city will be included in this scope of services. 7. Conduct the annual inspection of the 8 identified Tier 1 food generators to identify compliance with SB1383regulations. a. Inspection will include confirmation of a written agreement with a food recovery organization or service, the active use of a food donation log recording their food donation activities and identification of any red flags. Page 3 of 4 Outreach Activities: In September of 2023, Abound Food Care focused our efforts on coordinating outreach to the identified non-participating Tier 1 and Tier 2 generators. This included virtual touchpoints including email and phone calls that included information on how to begin their food donation efforts. These touchpoints were as follows: 1. We reached out to Matthew at Smart & Final to see if he could provide us with their pounds for the months of May, June, July, and August. He apologized for not getting these to us sooner, but he has been out for a while. We also asked him if he was able to get a copy of their agreement onsite as inspections will be coming up before the end of the year. He let us know he will be sending us the pounds for the months we are missing and will be sure to have their agreement onsite. We will follow up with him regarding their agreement when we call to schedule their inspection. 2. After speaking with Daryl at Pomona Unified School District we found out they donate out of their warehouse. He let us know legal is working on how it is supposed to work with each individual school. He said they do donate and track their pounds as well. We let him know to make sure he also has their agreement onsite with the food recovery organization they donate to. We also let him know that some of the other school districts we work with have one or two centralized locations set and that is where each school will take their excess food and then that is where the food that is donated is picked up instead of having a pickup at each individual school. He asked that we email him again, so he has our contact information if he has any questions regarding school site pickups. We sent him an email and let him know to reach out if he had any questions or needed any assistance. 3. We tried to follow up with Wyatt over at Chilis regarding the information we sent him on the requirements of SB1383 to see if he had a chance to look it over. He was not in, but we spoke with the manager Kristin, and she said they did go over the email but we would need to speak with Vanity who is the general manager regarding this but she was not there. We will continue to reach out and connect with Vanity. We will continue our outreach to the non-participating Tier 1 and Tier 2 generators and continue to offer our support in getting them in compliance with the requirements of SB1383. We will be sending out the letters with the educational trifold to the Tier 1 and Tier 2 generators in the first week of October. We will follow up with them to see if they received the letter and if they have any questions regarding the requirements of SB1383. Page 4 of 4 We will begin to reach out to the Tier 1 generators in October to schedule their annual inspections to verify they are in a program and have the documents they need onsite to be in compliance with SB1383. City of Diamond Bar 2023 Pounds Recovered Generator June Pounds July Pounds August Pounds September Pounds 2023 Total Albertsons 12,715 11,700 12,755 13,290 92,920 Target Pending request for pounds recovered Pending request for pounds recovered Pending request for pounds recovered Pending request for pounds recovered Pending request for pounds recovered Sprouts 3,171 4,988 4,053 Pending 31,320 Walmart 10,646 13,474 8,835 14,389 103,240 Smart and Final 870 1,150 1,150 1,138 8,819 Total 27,402 31,312 26,793 28,817 236,299 Touchpoints: 13 Abound Food Care continues to provide service and outreach to the City of Diamond Bar foodservice operators.