HomeMy WebLinkAboutJanuary Report for Diamond Bar (3)Page 1 of 4
ABOUND FOOD CARE
City of Diamond Bar
January 2023 Report
Date: February 28, 2023
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Scope of Services:
Abound Food Care agrees to implement an enhanced comprehensive municipal edible
food recovery program on behalf of the municipality in the City of Diamond Bar.
Services to be performed include the following.
1. Further collaboration and communication.
a. To include monthly meetings as needed, information requests, information review,
and all necessary follow-ups.
2. Manage edible food recovery contracts between 8 Tier 1 and 14 Tier 2 food waste
generators as identified by the city and in accordance with SB1383 regulations.
a. Manage and assist in the execution of food recovery agreements from the total 22
Tier 1 and Tier 2 generators.
3. Provide the use of a technology platform to aggregate pounds recovered and report to
the city monthly.
a. This technology platform will include information on types of food donated, food
recovery organization recipient, pounds of food recovered and frequency that the
food is recovered in accordance with SB1383 regulations.
b. Monitor food donations and provide food donors and food recovery organizations
assistance as needed.
4. Provide educational materials to all Tiered food waste generators and food recovery
organizations including but not limited to benefits of participation in food recovery and
SB1383 compliance regulations.
a. Provide the city with a list of Food recovery organizations either in the city or
operating in the city to put on their website.
5. Conduct at least 44 targeted and recorded outreach touchpoints to Tier 1 and Tier 2
food waste generators in cooperation and/or conjunction with city staff and waste
hauler staff using Abound Food Cares CRM platform.
6. General assistance with communication of these efforts as well as broader efforts to
build the stakeholder groups to effectively service the city will be included in this scope
of services.
7. Conduct the annual inspection of the 8 identified Tier 1 food generators to identify
compliance with SB1383regulations.
a. Inspection will include confirmation of a written agreement with a food recovery
organization or service, the active use of a food donation log recording their food
donation activities and identification of any red flags.
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Outreach Activities:
In January of 2023, Abound Food Care focused our efforts on coordinating outreach to the
identified non-participating Tier 1 generators. This included virtual touchpoints including email
and phone calls that included information on how to begin their food donation efforts. These
touchpoints were as follows:
1. We reached out to Smart & Final to see if they have been able to find another
organization to donate to. The last time we spoke they were having trouble with the
organization they were donating to being inconsistent. They said they are still working
with the same organization, but they have been able to be more consistent and pick up
twice a week from them now.
2. Market World was having trouble getting signed up on the donation platform that we
use. We were able to get the problem cleared up that they were having so we have
reached out to Martin to let him know he shouldn’t have any further problems. We let
him know if he has any further problems to please reach back out.
3. We followed up with Super H Mart to see if they have gotten any feed back from their
headquarters after sending them the information regarding SB1383. Mr. Yoon told us
that he did not receive our email, so he had us send it over again while we were on the
phone. He confirmed that he got the email and would now send it over to their
headquarters regarding this matter. We will follow up again in February to see if they
have gotten any feed back from their headquarters regarding starting a donation
program compliant with the SB1383 regulations.
We will continue our outreach to the non-participating Tier 1 generators and continue to offer
our support in getting them in compliance with the requirements of SB1383.
We are finishing the final revisions on the mailer that we are planning on sending out to the
Tier 2 generators to start informing them on SB1383 and its requirements. Once the final
revisions are complete, we will send it out and follow up the mailer with outreach efforts
conducted by phone and in-person visits.
We left the pounds for Sprouts this month as pending because they have not gotten their
January total to us yet. We will add the January pounds for Sprouts in the February report. We
will also begin to reach out to Norma at Diamond Fresh in February for their monthly pounds
since she did say they do get donation receipts showing what was donated and how much we
are just waiting for them to get their agreement in place.
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City of Diamond Bar January 2023 Pounds Recovered
January Pounds 2023 Total
Albertsons 10,500 10,500
Target Pending request for
pounds recovered
Pending request for
pounds recovered
Sprouts Pounds Pending Pounds Pending
Walmart 9,773 9,773
Smart and Final 1,200 1,200
Diamond Fresh Pending request for
pounds recovered
Pending request for
pounds recovered
Touchpoints: 12
Abound Food Care continues to provide service and outreach to the City of Diamond Bar
foodservice operators.