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HomeMy WebLinkAboutAUG 2023Page 1 of 4 ABOUND FOOD CARE City of Diamond Bar August 2023 Report Date: September 29th, 2023 Page 2 of 4 Scope of Services: Abound Food Care agrees to implement an enhanced comprehensive municipal edible food recovery program on behalf of the municipality in the City of Diamond Bar. Services to be performed include the following. 1. Further collaboration and communication. a. To include monthly meetings as needed, information requests, information review, and all necessary follow-ups. 2. Manage edible food recovery contracts between 8 Tier 1 and 14 Tier 2 food waste generators as identified by the city and in accordance with SB1383 regulations. a. Manage and assist in the execution of food recovery agreements from the total 22 Tier 1 and Tier 2 generators. 3. Provide the use of a technology platform to aggregate pounds recovered and report to the city monthly. a. This technology platform will include information on types of food donated, food recovery organization recipient, pounds of food recovered and frequency that the food is recovered in accordance with SB1383 regulations. b. Monitor food donations and provide food donors and food recovery organizations assistance as needed. 4. Provide educational materials to all Tiered food waste generators and food recovery organizations including but not limited to benefits of participation in food recovery and SB1383 compliance regulations. a. Provide the city with a list of Food recovery organizations either in the city or operating in the city to put on their website. 5. Conduct at least 44 targeted and recorded outreach touchpoints to Tier 1 and Tier 2 food waste generators in cooperation and/or conjunction with city staff and waste hauler staff using Abound Food Cares CRM platform. 6. General assistance with communication of these efforts as well as broader efforts to build the stakeholder groups to effectively service the city will be included in this scope of services. 7. Conduct the annual inspection of the 8 identified Tier 1 food generators to identify compliance with SB1383regulations. a. Inspection will include confirmation of a written agreement with a food recovery organization or service, the active use of a food donation log recording their food donation activities and identification of any red flags. Page 3 of 4 Outreach Activities: In August of 2023, Abound Food Care focused our efforts on coordinating outreach to the identified non-participating Tier 1 and Tier 2 generators. This included virtual touchpoints including email and phone calls that included information on how to begin their food donation efforts. These touchpoints were as follows: 1. After speaking to Martin at Market World, he let us know that he had been having trouble signing into his account to complete the signup process. We asked him if he needed any assistance, but he said he was going to try again to get signed in and would reach out if he was unable to do so. A couple days later Charlene reached out and let us know that they completed the sign-up process. We have verified they completed signing up and they are now in a program that is compliant. 2. We tried stopping by Target to speak with Emilee since we have not had any luck with anyone answering when we call. We wanted to check in with her regarding the agreement we received from corporate, but we were told she was in a meeting at the time. They took our information and said they would let her know that we stopped by and have her get in touch with us. We will continue to reach out to speak with Emilee to verify the documents they need are onsite. 3. We have tried reaching out to Aida at Hope For Special Education but have not been able to get in contact with her. We called and left her another voicemail and will continue to reach out through email as well in hopes we will be able to connect. We will continue our outreach to the non-participating Tier 1 and Tier 2 generators and continue to offer our support in getting them in compliance with the requirements of SB1383. We await feedback as well as any edits from the city before we start distribution of the trifold and letter to all Tier 1 and Tier 2 generators. The trifold contains additional information on SB 1383 and its requirements as well as information that will help educate how each generator is identified as a Tier 1 or Tier 2 generator. Page 4 of 4 City of Diamond Bar 2023 Pounds Recovered Generator May Pounds June Pounds July Pounds August Pounds 2023 Total Albertsons 10,300 12,715 11,700 12,755 79,630 Target Pending request for pounds recovered Pending request for pounds recovered Pending Pending Pending request for pounds recovered Sprouts 4,496 3,171 4,988 4,053 31,320 Walmart 11,954 10,646 13,474 8,835 88,851 Smart and Final Pending Pending Pending Pending 3,581 Total 26,750 26,532 30,162 25,643 203,382 Touchpoints: 12 Abound Food Care continues to provide service and outreach to the City of Diamond Bar foodservice operators.