HomeMy WebLinkAboutEcoBrite_Proposal_CityofDiamondBarRFP Nº. PWMAINT2/22/24
Janitorial/Cleaning
Services for City Facilities
EcoBrite Services
2975 W Executive Pkwy Suite 141
Lehi, UT 84043
Tony Salinas, Sales Manager
Tony.Salinas@ecobriteservices.com
(385)254-5248
www.ecobriteservices.com
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Table of Contents
Fully Certified – Industry Leadership
Description Page
Company Information 5
Facility Services — Expertise 9
Experience — References 13
Personnel – Proposed Staffing 15
21Quality Control — Performance Management
Sustainability — Environmental Social Governance (ESG)26
Attachments 32
Certified Minority Business Enterprise (MBE)
Certificate of Insurance
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Cover Letter│ Executive Summary
(877)326.2748 | www.ecobriteservices.com
2975 W Executive Pkwy Suite 141 Lehi, UT 84043
Floor Care • Janitorial Services • Commercial Cleaning
March 27th, 2024
City of Diamond Bar
Attn: Jason Williams
21810 Copley Drive
Diamond Bar, CA 91765
Dear Jason,
I am writing on behalf of EcoBrite Services to express our keen interest in providing janitorial services to the
City of Diamond Bar facilities as outlined in the Request for Proposal (RFP).
EcoBrite Services is a certified Minority Business Enterprise (MBE) committed to sustainability and
excellence. With over 34 years of industry experience, we have a proven track record of delivering
exceptional janitorial services while prioritizing environmental responsibility.
We have thoroughly reviewed the RFP and are prepared to exceed the City's high standards and levels of
customer satisfaction. Our proposed approach emphasizes comprehensive coverage, seamless transition,
and ongoing excellence, all while integrating sustainable practices.
Key Points of Interest:
-Comprehensive Coverage: Our proposal ensures thorough coverage of all areas, showcasing our ability to
manage diverse facilities efficiently.
-Experience and Expertise: With our extensive experience, we guarantee a skilled and dedicated workforce
to meet the City's needs.
-Seamless Transition: We prioritize a smooth transition process, aligning with the City's unique
requirements for hassle-free service commencement.
-Ongoing Excellence: EcoBrite employs a systematic approach supported by cutting-edge technology and a
rigorous Quality Control Plan to maintain optimal cleanliness and efficiency in the City's facilities.
Additional Information: EcoBrite is fully prepared to provide minimum qualification documentation as per
the RFP requirements. The statement included in this letter is signed by a duly authorized representative of
EcoBrite Services.
Thank you for considering EcoBrite Services for your janitorial needs. We are eager to contribute to the
cleanliness and efficiency of the City of Diamond Bar facilities.
Best regards,
Benjamin Kirton
VP of Operations
benjamin.kirton@ecobriteservices.com
(877)326-2748
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Company Information
Management Experience and Qualifications
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Company Information │ EcoBrite Services
Legal Information:
EcoBrite Services, LLC
2975 W. Executive Parkway, Suite 141, Lehi, UT 84043 (877) Eco-Brite Fax: (801) 857-2301
NAISC: 561720 Janitorial and Floor Care Services EIN: 27-0953331
State of Incorporation: Utah Date Incorporated: September 2009 (14 years)Cage Code: 7KGF3
MBE: Certified NMSDC #NW01490 DUNS: 832417435
Name of Principal:
Ray Fuchs, Chief Operations Officer (COO) and Co-Founder
Leadership Team BIO:
Ray Fuchs, Chief Operations Officer and Co-Founder
The accomplished COO of EcoBrite Services, with a career spanning since 1989, is a seasoned finance
leader. Possessing a unique blend of financial acumen, technical expertise, and exceptional interpersonal
skills, he has successfully navigated the demands of modern finance divisions. At EcoBrite Services, his
leadership has consistently driven financial excellence, empowered teams and fueling the company's
growth and success. With a strong background in finance, he has leveraged his expertise to optimize
financial operations and facilitate integrated decision-making. His tenure as a $4 billion chemical industry
leader resulted in significant improvements in FP&A, operational efficiencies, and cost reductions. His
dedication to excellence and team empowerment remains a hallmark of his career.
Benjamin Kirton, Vice President
A seasoned executive leader with a 20-year proven track record, encompassing expertise in optimizing
business systems, cultivating robust relationships, efficiently managing substantial personnel volumes,
and overseeing comprehensive financial reporting. Renowned for exceptional interpersonal finesse,
skillfully promoting transparent communication among teams, implementing cost-effective strategies,
achieving corporate objectives, and managing rigorous financial reporting responsibilities. A history
highlighted by successful recruitment, training, and precise organizational skills, all complemented by a
customer-centric mindset, prepared to infuse acquired knowledge and unwavering passion into new
horizons while poised to drive transformative results.
Proposed working relationship between Contactor and Subcontractors:
Prime Contractor/Service Provider, Self-Performing with occasional pre-approved subcontractors for
periodic work such as specialized exterior window cleaning.
Financial Strength:
EcoBrite Services demonstrates robust fiscal stamina, boasting an average revenue exceeding
$23,000,000 across the preceding three fiscal years. This steadfast foundation enables us to deliver
dependable services while actively pursuing avenues for future growth.
Contact person during the proposal evaluation period:
Tony Salinas, Sales Manager
Tony.salinas@ecobriteservices.com
mobile/text: (385) 254-5248 Fax: (801) 857-2301
Validity:
Unless specified in the RFP, the proposal is valid for 90 days from the submittal date.
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Company Information │ Evolution and History
EcoBrite Services, a certified Minority Business Enterprise (MBE), delivers tailored professional
cleaning and floorcare solutions to big box and retail giants, government agencies, high-security
facilities, multi-tenant spaces, and more.
Guided by a dedicated team, the company's approach stands out for its hygiene-focused
methodology, 100% Green, excelling in areas such as dust control, floor care, maintenance of high-
traffic entrances, carpet cleaning, and comprehensive building upkeep. Additionally, support is
provided to clients seeking LEED® certification points, highlighting the commitment to
sustainability.
EcoBrite Services boasts a rich history spanning more than three decades, dedicated to providing
cleanliness through environmentally friendly and cost-effective solutions to our valued customers.
In fact, in 1989, in Provo, Utah, three innovative brothers, the Fuchs Brothers, established what is
now EcoBrite Services. Embracing the American Dream, their enduring passion has revolved
around customer problem-solving, environmental protection, and providing Quality service. This
leadership style, marked by integrity and treating people with kindness while offering growth
opportunities to employees, paved the way for the company's success and pioneered a culture of
diversity, equity, and inclusion.
EcoBrite continues to expand nationwide, servicing millions of square feet on schedule and on
time. Headquarters are in Lehi, Utah, and provide HR, staffing needs, accounting, and support
services, allowing the US Operations Team to focus on servicing customers. Strategically
positioned Area Managers across the country to support Sales and Client Services, ensuring easy
airport access for fast, in-person response time.
Furthermore, our commitment to excellence remains unwavering as we continuously evolve to
meet the needs of our ever-expanding client base.
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Company Information │ National Coverage
Elevating Services with EcoBrite's Expertise
EcoBrite Services is focused on building our brand, starting with these highlighted states on the map. Our
goal is to provide exceptional support and turnkey solutions in these areas.
Our vision expands nationwide. This approach will enable us to offer our services across the country and
ensure outstanding outcomes on a national scale.
We have the ability to rapidly support all locations nationwide through our vetted and properly trained
service providers, leveraging the expertise of our local Area Managers to ensure quality control and more,
even in states where we are not self-performing.
Fred Meyers HeadquartersSnohomish County Campus 8/41
Facility Services and Expertise
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Facility Services and Expertise │ How can we help you?
Tailored Cleaning
EcoBrite Services provides top-notch local and corporate cleaning 24/7, offering reliable, affordable
solutions. We customize cleaning schedules to your space, occupancy, and budget, ensuring your priorities
are always met for exceptional results.
Floor Care
First impressions matter! Present a clean, inviting space to customers, boosting repeat visits. Properly
maintained floors preserve their health, appearance, and prevent lasting damage.
Carpet Cleaning
EcoBrite Carpet Cleaning personalizes programs to match your needs and budget. Our services include
various methods like foam, shampoo, bonnet, dry, steam cleaning, and restoration, going beyond standard
steam cleaning.
Window Cleaning
High-rise and mid-rise buildings window cleaning is dangerous work! Experts in high-rise and mid-rise
window cleaning. Our safe, efficient, and affordable commercial services will rejuvenate your windows.
Effective Restroom Hygiene
Our Hygienic Restrooms System outperforms mops, eliminating dirt, urine, and germs, even from
overlooked areas. Proven 60 times more effective against bacteria, it ensures pristine, disinfected
cleanliness for your restroom.
High-Level Dusting
Facilities often gather dust in high, inaccessible areas. EcoBrite's skilled team uses technology, including a
viewing camera for no missed spots, ensuring safety and quality— all from ground level. This maintains an
inviting space for customers and preserves floor health.
Construction Cleaning
EcoBrite Services is here to make you look good! Three-step process: initial rough cleaning, main detail
cleaning, and move-in ready final clean.
Emergency Services
EcoBrite’s Operations Team works around the clock and answers every phone call, email, and text. in a
timely manner. We are experts in facilitating all types of disaster and emergency cleaning services including
blood born pathogens, HazMat (i.e., corrosive, flammable, toxic, etc.), water, flooding, fire damage, and
carpet recovery.
In case of a natural disaster, EcoBrite’s trained team are ready to support your associates and
subcontractors. We perform emergency training drills and make sure crucial information is ready (meeting
points, emergency calls, exit and protocols) to ensure the safety of our team as well as our customers.
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Eco-Friendly and Bio-Renewable │ We partner with the best
Complete solution
PROFESSIONAL LABOR/SUPERVISION
High standard procedures
EcoBrite-OMS (Operational Management System)
CHEMICALS (Available Upon Request)
Complete line of Green floor care products
EQUIPMENT
We use the leading brands in the industry
Scrubbers, Propane Buffers / Battery and electric
Operated Buffers, Vacuums, Floor Machines
CUSTOMER BENEFITS
•Reduced maintenance costs
•Minimized client liability
•Improved building image and employee morale
•Increased productivity and professionalism
•Better communication
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These are basic safety measures that the Supervisor must check at all times:
•OSHA Safe and Healthy Workplace Poster posted;
•Heavy items stored on the lower shelves;
•Used pads washed and hung to dry;
•Vacuum bags and machine water tanks emptied after use;
•Wash basin and drain, floor, buckets, mops and supplies cleaned and organized;
•MSDS updated and visible;
•Only authorized supplies and materials stored in the closet;
•Chemical bottles correctly labeled;
•Electrical cords in perfect working conditions;
•Defective equipment properly tagged as “out of order”.
Janitorial Closet Maintenance
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Experience and References
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EcoBrite Services Experience │ Reference Portfolio
Fred Meyer Corporate Office
3800 SE 22nd Ave.
Portland, OR 97202Dean Urlarte, Technical Svc Mgr. (503) 797-7439
dean.urlarte@fredmeyer.com
Contract: 2002-Present (21 years)Annual Value: $720,000Sq.ft: 500,000
Full janitorial services for all public and
non-public areas, restrooms, common
areas and remote locations, all parking
areas, garages. All high reach areas and
window cleaning for the entire campus.
Prime Contractor Self Performing.
Software: Ariba/SAP and Service Channel
IKEA Corporate OfficeTimothy Murphy, District FM(253) 509-4127tim.murphy@ingka.ikea.com
Contract: 2018-2022 (4 years)
Annual Value: $18,000,000
Sq.ft: 4,600,000
Retail and Restaurant. Maintain 500,000
square foot buildings with janitorial, high-
dusting, cart retrieval, restaurant services,
floor care, restroom hygiene, and day
porter services.
Prime Contractor Self Performing.
Software: CleanTelligent
Superior Court of California County of Tuolumne12855 Justice Center Dr.Sonora, CA 95370Shelley Henley, Court FM(209) 559-3841
shelleyh@tuolumne.courts.ca.gov
Contract: 2021-Present (2 years)Annual Value: $162,000
Sq.ft: 61,000
High security badging system, janitorial
services for all public areas, restrooms,
common areas, and staff areas.
Interior/exterior window cleaning, floor
care.
Prime Contractor Self Performing.
Software: CleanSmarts
Snohomish County Facilities
State of Washington
3000 Rockefeller Ave M/S 407,
Everett, WA 98201
Karen Anderson, Exec. Admin.
(425)388-3460
karen.anderson@snoco.org
Contract: 2019-Present (4 years)
Annual Value: $1,300,000
Sq.ft: 1,245,037
Bio-hazard Experience. EcoBrite’s
experience includes taking care of blood,
urine, and feces at Snohomish County
Corrections, public restrooms and
detention cells at the Snohomish County
Courthouse.
Prime Contractor Self Performing.
Software: CleanSmarts
On Call – Case by Case, not part of
contract. Asap during regular working
hours, the weekends 4–6-hour response
time.
Sprouts Farmers Market
5455 E. High St., Ste 111
Phoenix, AZ 85054
John Gibson, Director FM
(323)388-7552
johngibson@sprouts.com
Contract: 2019-Present (4 years)
Award Value: $4,500,000
Sq.ft: 3,154,000
Janitorial services, floor care, concrete
polishing for public and private areas,
including restrooms, common areas,
remote locations, parking areas, garages,
and high reach areas and windows.
Prime Contractor, SPs for Utility Work
Software: CleanSmarts and Service
Channel
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Proposed Staffing
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Proposed Staffing │ Nice to Meet You!
Field Operations TeamSales Division – NationwideFinance │ HR │ Compliance
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Proposed Staffing │ Personnel
Ray Fuchs, COO
Ben Kirton
VP Operations
Division Manager
Additional Support
Trainer and QC
Field Operations Manager
Quality Control Trainer
Project Coordinator
Day Porters and Supervisors
Existing Staff & NH
Cleaning Crew and Leads
Existing Staff & NH
Utility and Sp. Events Crew
Existing Staff & NH
Emergency Ops
Existing Staff & NH
Nationwide Field Ops. Mgrs.
Additional Support
Trainers
Sales Managers
Addl. Support
Shawnee Driskell
Sales Marketing
Rose Todeschini
Controller
Nancy Uribe
AR Manager
David Januario
AP / Payroll
Daniela Ferreira
HR
Switching to a new provider for cleaning services can be stressful, but it doesn’t have to be. No one can
afford a long learning curve with mistakes and missteps when it comes to your facility’s cleanliness. Our
team is well-equipped and well-prepared to take over maintaining your facility’s cleanliness.
—Review hiring staff on-site (if approved)
—National HR Team recruits Technicians
—Traveling management and corp training team, hired properly & trained to do the job correctly.
If staffing issues arise, we have great relationships with national temp agencies where we bring in self-
performing (not sub-contracted) employees until we fill the gap with regular employees.
Example Personnel Chart
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Resume │ Owner Principal and Co-Founder │ Ray Fuchs
Accomplished COO of EcoBrite Services: Global Finance Leader Making an Impact since 1989.
Navigating the demands of modern finance divisions necessitates a unique blend of skills. The
COO and finance expert at EcoBrite Services combines financial acumen, technical expertise, and
interpersonal finesse to cultivate cohesive teams that drive success.
Serving as VP of Global FP&A for a $4 billion chemical industry leader, where cross-functional
units are elevated to facilitate integrated decision-making for a span of 2 years, the team
witnessed growth in FP&A, increased efficiencies, and notable cost reductions.
Experience includes a stint at Erik's Valve Group, where leadership was pivotal in directing
financial operations for a newly established division formed from 4 acquisitions; furthermore, as
the Global Corporate FP&A Director at $11 billion Cameron International, a focus on optimizing
margins added value to the organization.
Over a 6-year tenure at GE HealthCare, diverse responsibilities encompassed managing global
FP&A and other functions across divisions ranging from $30 million to $18 billion.
At ServCorp, a successful transition from a private entity to a $15 million franchise across 7 states
in just 2 years marked a significant achievement. Subsequently, assuming the role of CFO,
responsibilities included franchise model restructuring and comprehensive financial oversight.
The journey began at Otis Elevator in Brazil, where roles evolved into pivotal positions such as
Finance & M&A Manager and Services Division CFO.
Consistently drives financial excellence, empowers teams, and fuels growth across sectors.
EDUCATION
Harvard Business School
•PMD80, Business Administration and Management
•2005
Brigham Young University
•MBA, Business Administration and Management
•1996
•Brigham Young University
Bachelors, Computer Science
•1994
•Phi Eta Sigma
LANGUAGES
•Fluent Portuguese / English
COMMUNITY INVOLVEMENT
•Accomplished coach who led the USA Men's Open Team to a 2022 IFA World Cup victory
•Utah Futsal Elite 18/41
Resume │ Executive Team │ Benjamin Kirton
Seasoned Executive Leader who can cultivate strong business relationships and lead productivity. Bringing
forth 20 years of experience streamlining business systems and managing large volumes of personnel.
Known for demonstrating superior interpersonal skills and influencing clear and effectual communication
between employees. Eager and ready to bring my knowledge, expertise, and passion to another company.
PROFESSIONAL EXPERIENCE
Vice President of Operations
EcoBrite Services, LLC | Vancouver, Washington │ 2021 to Present
•Oversee all operations. Contribute to a positive and team-oriented environment.
•Developed and implemented money-saving strategies while increasing productivity.
•Help established corporate goals, policies, and procedures.
•Led recruitment efforts and training of new employees.
•Assisted with recruitment and training of new employees, while also monitoring the productivity of
current employees.
•Handled work logs and the organization of client data.
•Answered all customer queries with friendliness and expertise.
•Reported all necessary information to the VP and executive team and worked closely with them to
achieve and maintain goals.
•Work tirelessly to improve the overall performance of the systems by assessing workflow, customer
relationship management, and productivity.
Director of Operations
The Wonder Emporium/TWE LLC | Portland, Oregon │ 2017 - 2020
•Implemented upgrade of Inventory and Finance system mainframes to increase sales and efficiencies.
•Complete and oversee all aspects of Payroll, Hiring, Training, Labor, and Cost Control.
•Have removed stores deficit by $81,000 and have continued strong sales gains.
•Oversee Marketing for company Nationally, opened 92 new business-to-business accounts.
•Reduced shrink from 3%-4% to under .5% within 18 months through Inventory Control and
Accountability.
VP & Modernization Director
•Vape Inc./Kings of Vape Inc. | Salt Lake City, Utah │ 2007-2018
•Oversaw and modernized all operations for manufacturing warehouse and multi-unit retail locations
•Functioned with a resilient spirit, resulting in the ability to bounce back after setbacks.
•Leveraged solid relationships and networks to increase company presence and opportunities.
•Maintains composure, positivity, and poise, even in stressful situations.
•Effectively managed the organization’s social media presence..
EDUCATION
•MBA, Global Management, University of Phoenix Taylorsville, UT | 2006
•GM Master of Business Administration/Global Management | BS, Prescot University London | Feb 2004
•Business Administration with an emphasis in Business Law | Associates degree in Political Science,
Trinity College, Dublin | Feb 2002
•Associates degree in Political Science emphases in Law | Master of Science in Organizational
•Leadership, Western Governors University (Online) | Jan 2020 — Present
•Master of Science in Organizational Leadership.
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Resume │ Sales and Estimating Team │ Tony Salinas
Tony Salinas, a highly accomplished Sales Manager with extensive experience in janitorial and
floor care services, offers facility managers exceptional benefits. His prompt communication,
presentation skills, and CRM proficiency cater to facility needs, ensuring impeccable
maintenance. With a proven record of customizing programs and a customer service focus, Tony
provides responsive, reliable support, helping facility managers optimize operations for a safer,
cleaner, and more inviting environment. Through effective communication and top-tier service,
Tony Salinas is your key to facility excellence.
PROFESSIONAL EXPERIENCE
Sales Manager
EcoBrite Services, LLC │ Sacramento, CA | 2023 to Present
•Apply a solutions-focused approach to thoroughly understand and address customer needs,
translating them into tailored sales solutions.
•Actively manage customer accounts with a dedication to delivering effective solutions,
prioritizing customer satisfaction, and providing clear, tangible value.
•Proactively identify and create new opportunities to deliver innovative service solutions,
maximizing customer revenue while addressing their unique challenges.
•Conduct negotiations adeptly, offering flexible solutions that adapt to evolving market
dynamics while securing mutually beneficial contracts and commission agreements.
•Collaborate cross-functionally to develop and execute customer-centered business plans,
addressing specific pain points and goals, thus fostering growth in market share and enhancing
long-term customer relationships.
Sales Trainer │ Enviro Master Services | 2017-2023
•Devoted to delivering exceptional services that cater to clients' specific needs.
•Meticulously managed CRM, calendar, and territories to ensure prompt and responsive
service.
•Cultivated enduring client relationships providing reliable support and exceeding expectations.
•Consistently provided detailed weekly reports and accurate sales forecasts, offering
transparency and confidence to clients.
•Collaboratively scheduled appointments and tailored services, prioritizing client satisfaction
and seamless communication.
Sales Trainer | 2001-2017
•Consistently achieved Presidents Club recognition, reflecting a commitment to exceptional
performance.
•Leveraged a "closer mentality" to meet customer needs, surpass sales quotas, and prioritize
customer relationships in protected sales territories.
•Demonstrated bilingual proficiency (Spanish) to effectively connect with diverse customers,
facilitating negotiations and contract agreements while mentoring new hires and sales
representatives to ensure high service quality.
EDUCATION
Training: Negotiation Practices Certification, Facilities Management.
Computer: Microsoft Office Suite, Business Systems, Databases, Reports, Budgets, PCs/Windows
Applications.
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Quality Control
Performance Management
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Real Time Communication
Stay Connected to Every Location
Real Time Technician Communication. Texting images, videos.
Efficient Communication. Managers can communicate with
several conversations simultaneously.
Time and location Tracking (GPS)
Real Time Late or No-Show Indicators
Daily, weekly, periodic KPIs based on SOW, Checklists with
barcode by location capability
Scheduling (Holiday, Vacation Tracking)
Inspections (Internal and Reporting with Customer)
Messaging (instant texting with video, photos)
Your Facilities Manager’s Dream is part of our unique selling proposition because of our project
organization and communication strategy. Real-time communication is effective with our proprietary
software. Leads, Supervisors, and Management engage with customers and employees with ease. As a
result, issues get resolved quickly, and reporting challenges such as `missed a spot’ or being late for work
are easy to catch. The following pages explain in greater detail.
Performance Management │ Quality Control
Quality Assurance
Scheduling and Staffing
A company’s biggest asset is its technicians, our pride is in our recruiting
process, and robust compensation package. We begin with our vetting
process. We work with United States Employees and Contractors with
verified work authorization. No one can afford a long learning curve with
mistakes and missteps regarding your facility’s cleanliness.
Our team is well-equipped and well-prepared.
National Team recruits Technicians
Traveling management and corp training team, trained to do the job
correctly
If staffing issues arise, we have a great network of stand by members to
fill in if necessary.
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Performance Management │ Project Team
Verification of Operations
On-Site Supervision
•Security - Safety - Equipment - Supplies
•Plan execution of services
•Handle emergencies
•Communicate with management
•Maintenance, security, building mgmt.
•Schedule and execute detail work, projects
•Meet Daily Quality Expectations
•Manage shift crews – productivity results
•Training and motivation
Training
•Monthly meetings for supervisors and employees
•Pre-determined subjects (safety, check lists)
•Current or specific needs
•Technical training and on-going training
•Reinforce policies and procedures
•Promote teamwork
•Rewards and recognition program
Monthly Quality Inspection
•Follow up system (Pending items and tasks)
•Rating of the building
•Keep track of results to improve training
•Reward high performers
•System review, track trends
•Graphical way to see results (easier)
•Assure adherence to standards
•Use latest computer technology (wireless)Hands On!
Responsibilities
Director of Operations │ Division Managers:
•Strategic planning and goal setting
•Performance monitoring and evaluation
•Leadership and guidance to team
Field Operations Manager:
•Area management and service delivery
•Supervision and training of local team
•Client walks, periodic, and work order
scheduling
•Site inspections and quality control
Local Supervisor/Leads:
•Supervision and coordination of janitorial
workers
•Supply management
•Training and performance feedback
•Client relationship management
Day Porter Services, Tailored Support:
•Restroom restocking and inventory
management
•Trash and waste management
•Common area management
•Client relationship management
Technicians/Janitorial Workers:
•Cleaning and maintenance tasks
•Geo-location time tracking
•Adherence to procedures and safety protocols
•Reporting and equipment maintenance
Utility Specialists:
•Support for periodic work, floor care,
windows, etc.
•On demand services, basic maintenance tasks
Recognition Program
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Performance Management │ Quality Inspections
Timely, effective communication is key to our long-term relationship. Key
Performance Indicators (KPIs) are tracked in our proprietary software using
checklists derived from the SLA/SOW for each location. In addition, we work with
many client-specific software services such as Service Channel, Nuvolo, Ariba, and
CleanTelligent.
We empower our on-site team to initiate and manage ongoing services and
deliverables. As a result, most issues are resolved immediately.
Uniforms & Badges
We understand the
importance of uniforms,
whether it’s dress codes,
local needs,or even your
company requirements.
Our team will always be
uniformed and properly
identified.
Background Check Procedures
EcoBrite thorough background checks comply with our customer's and
local Police Department requirements for personnel and subcontractor
investigations.
Managers conduct interviews to assess suitability. We comply with
Federal/Immigration laws and keep work eligibility documents on file.
By combining these rigorous screening processes and regulatory
compliance, we strive to ensure the best staffing for our projects and
maintain the highest standards of professionalism and integrity.
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Performance Management │ Quality Control Training Guides
EcoBrite Services has the same strong commitment to safety that we have to providing Quality
service. A comprehensive safety program benefits the company, its employees and customers by
reducing operational costs, boosting morale and ensuring superior customer satisfaction.
Safety Program Overview:
A.Safety and Security Committee
•Objectives, Members and Roles,
Meetings and Forms.
B.Safety Compliance
•Actions and Penalties
•Janitorial Closet Maintenance
C.Policies
•Zero Tolerance Practices
•Crew Identification
•Mandatory Posters and Notices
•MSDS and Chemicals Labeling
D.HazCom and Training
•Initial Orientation
•Responsibilities
•First Aid
•Hazardous Materials
•Accidents: Recording Keeping,
Reporting and Investigations
•Emergency Preparedness
EcoBrite Services Quality Control Guides
Employee Ethics and Theft
Prevention Training ProgramEthics
Safety elements, training,
compliance, communicationSafety Plan
Environmental, Social, and
Governance StrategyESG Framework
Principles of ISO9001:2015
Quality Management StandardsQuality Control
Pandemic Emergency Cleaning,
PPE, and Safety StandardsOSHA Compliance
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ESG -Sustainability
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Environmental Stewardship: Eco-Brite Eco-Friendly Cleaning Solutions for a
Sustainable Future
As a globally responsible organization, EcoBrite Services is committed to providing safe and
environmentally responsible cleaning solutions to all of our clients to help reduce contaminants
and waste harming our Earth. EcoBrite Services understands that being good environmental
stewards is vital to companies seeking environmentally preferable cleaning solutions. Therefore,
EcoBrite Services is committed to helping our customers realize the tangible ecological benefits of
cleaning with more sustainable technologies and equipment.
We’ve started the journey towards a sustainable future and are committed to
continuing.
In our relentless pursuit of a sustainable future, EcoBrite Services is committed to an unending
journey.
For us, sustainability represents a profound collaboration with our esteemed customers and valued
partners, aimed at developing innovative materials and solutions that address the most critical
societal needs. It means taking full responsibility in our own operations, safeguarding the
environment, and prioritizing the well-being of our dedicated workforce. Essentially, it signifies
forging enduring community partnerships to enrich the present and secure a better quality of life
for generations to come.
Join us as we embark on this transformative mission towards a brighter, sustainable future
together.
Sustainability │ Environmental Social Governance [ESG]
LEED Approved!
EcoBrite Services cleaning products are 100% green, using safe, non-toxic,
and biodegradable ingredients. Our aim is to offer Legendary cleaning
solutions while protecting the environment. Ask us for information.
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Sustainability │ Environmental Stewardship
EcoBrite's Green Initiatives and Training
EcoBrite, a certified MBE, champions eco-friendliness with a focus on environmental stewardship.
Our comprehensive program integrates advanced equipment, green chemicals, water
reclamation, and bio-renewable tech to support LEED certifications and sustainability. Committed
to industry partnerships and compliance, our initiatives include:
1.Carbon Neutrality: Our aim is carbon neutrality or negativity by 2050 via top-tier battery-
powered equipment.
2.Energy Resilience: Six Sigma Lean structure ensures adaptability and quick recovery from
disruptions.
3.Health & Environment: In partnership with certified suppliers, we offer Green Certified
cleaning products for public health and environmental safety.
4.Local Development: As a certified MBE, we actively boost local economic growth.
5.Equity & Inclusion: Collaborative equity programs strengthen minority status, advancing
racial and social parity.
6.Strategic Partnerships: We join forces with leading suppliers for equipment and supplies.
7.Innovative Water Reclamation: Specializing in water reclamation systems, distinguishing
clients as environmental stewards.
High-Performance Green Cleaning Program aligns with USGBC and LEED standards, comprising:
1.Green Policy: A comprehensive LEED-aligned policy promoting eco-friendly products,
equipment, and procedures.
2.Training: Equipping staff with green cleaning expertise and sustainability values.
3.Sustainable Purchasing: Responsible sourcing for greener supply chains.
4.Holistic Cleaning: Integrating energy efficiency, water conservation, waste reduction, and air
quality improvements.
5.Indoor Air Quality: Prioritizing healthy indoor environments.
6.Waste Management: Implementing recycling and responsible waste strategies.
7.Documentation: Comprehensive tracking for data-driven decisions and industry sharing.
We're devoted to training frontline workers in line with our high-performance green cleaning
objectives. Our training includes policy understanding, sustainable practices, high-performance
techniques, waste management, and reporting. By empowering our team, we champion
sustainability and occupant well-being. Overall, EcoBrite's commitment to environmental
stewardship, training, and LEED compliance underscores our dedication to a greener future.
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Social Equity and Inclusion │ Supplier Diversity Plan
Nurturing Diversity
The Supplier Diversity Program is a gage for EcoBrite’s
Leadership Team to evaluate current KPIs and promote
additional opportunities to identify small, minority-owned,
women-owned, disadvantaged/disabled, veteran-owned, and
LGBTQA business enterprises to compete for business and
obtain goods and services whenever possible.
Strategy 2024
Many Vendors under current contracts with EcoBrite might be
unaware of the benefits of registering with the SBA or other
groups affiliated with their minority status. Therefore, our
2023 strategy is to inquire if these small businesses would like
to disclose their ownership/minority status to EcoBrite.
KPI Target
•Registered with the SBA: Increase from 17%, 2022 to 20%, 2023
•Woman -Owned Small Business: Increase from 7%, 2022 to 10%, 2023
•Minority-Owned Small Business: Increase from 2%, 2022 to 5%, 2023
In FY 2021, EcoBrite spent $7.9 million in the small business vendor channel and achieved 7%
utilization to the diverse groups listed above. EcoBrite will add groups to the KPI as the program
expands.
New Vendor Reference Groups
•Small Business Administration (sba.gov)
•Women’s Business Enterprise National Council
(wbenc.org)
•National Minority Supplier Development
Council (nmsdcus.org)
•Minority Business Development Agency
(mbda.gov)
•USPAACC – US Pan Asian Chamber of
Commerce
•USHCC – US Hispanic Chamber of Commerce
•NGLCC – National Gay & Lesbian Chamber of
Commerce
•NaVOBA – National Veteran-Owned Business
Association
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Governance │ Community Service Leading by Example
EcoBrite Services is excited to expand and make an impact helping the community. As
accomplished coaches who led the USA Men's Open Team to a 2022 IFA World Cup victory, our
founders' impressive achievement speaks to the expertise and leadership they bring to the
company. This experience informs our approach to community involvement, as we seek to offer
valuable insights and guidance to local sports teams and youth organizations.
Furthermore, the skills gained from coaching a championship-winning team translate to EcoBrite’s
business practices and community involvement efforts. We are committed to making a positive
impact in St. Helens and beyond.
The community service policy outlined below demonstrates our commitment to excellence and
potential to make a positive impact in St. Helens and beyond by enabling our staff who work in
the community to give back to the community.
EcoBrite Services Community Service Policy
At EcoBrite Services, we are committed to providing high-quality janitorial and floor care services
while also giving back to the communities we serve. Our community service policy outlines our
commitment to supporting local initiatives and making a positive impact.
Volunteerism: We encourage our employees to volunteer their time and expertise to support
community initiatives, providing paid time off for volunteering.
Donations and Food Drives: We hold regular food drives to collect non-perishable food items for
local food banks and pantries and encourage our employees to contribute to these drives.
Environmental Stewardship: As a janitorial and floor care company, we understand the
importance of eco-consciousness. We use eco-friendly cleaning products and equipment that are
safe for our clients and the environment. We also recycle and reduce waste wherever possible.
Our Environmental Stewardship Plan includes reducing our carbon footprint and supporting local
and state sustainability initiatives.
Local Sourcing: We support the local economy by sourcing our supplies and equipment from local
businesses whenever possible.
Community Outreach: We participate in local events and sponsor community programs that align
with our values.
Employee Engagement: We encourage our employees to get involved in community initiatives
and offer training and support to help them develop the skills they need to make a positive
impact.
By implementing these policies, EcoBrite Services is committed to making a positive impact in our
community and contributing to a better, more sustainable future.
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Attachments
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