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HomeMy WebLinkAboutpreliminary schedule for the first 6 months of work Z&C Services IncPage 8 of 15 Attachment A - Specifications Cleaning and Maintenance Services & Schedule I. DAILY (City Hall/Library, Monday through Saturday) (Diamond Bar Center, Heritage Com. Center and Pantera Activity Room, 7 days per week) (Sycamore Canyon Office once (1) per month) A. Vacuum all carpeted areas to include edges, corners, under tables, under chairs and any other hard to reach areas. 1. Vacuum all area rugs, including under tables and under chairs. 2. Vacuum all entry mats. 3. Spot clean all carpeted areas and area rugs, using the most appropriate method to completely remove the spot/stain without damaging the surface. B. Sweep, wet mop and disinfect all non-carpeted floors, including edges, corners, under tables, under chairs, under mats and any other hard to reach areas. C. Clean all desks, tables and furniture, including top, base, legs and cross supports to remove dust, dirt, debris, fingerprints, smudges and markings, leaving the surface free of cleaning product residue and discoloration. 1. Clean all chairs (all materials), including seat base, back, legs and cross supports to remove dust, dirt, debris, fingerprints, smudges, and markings, leaving the surface free of cleaning product residue and discoloration. 2. Dust, vacuum and spot clean all upholstered furniture, including under cushions and cushion edges. 3. Remove dirt, dust and debris from the computer monitors, keyboards, fax machines, printers, photocopy machines and self-checkout machines using appropriate techniques and products to prevent damage. 4. Clean and disinfect telephone receivers and base units using appropriate techniques and products to prevent damage. 5. Remove dirt, dust and debris from all surfaces to a height of ten (10) feet; including but not limited to artwork (unless instructed otherwise), bookshelves (including all open spaces), bulletin boards, cubicle panels, display cases, framed pictures, fire alarms, fire extinguishers, light switch plates, magazine racks, shelves, signs, and thermostats. 6. DO NOT disturb any paperwork on top of desk or surrounding floors or tables. 7. Dust and disinfect all telephones. D. Empty and clean the interior and exterior surfaces of the trash receptacles and replace plastic liners. Page 9 of 15 E. Clean all glass and glass cases to remove dust, dirt, debris, fingerprints, smudges, tape, tape residue and markings, leaving the surface free of cleaning product residue and streaks. 1. Clean all doors (inside and out), including windows to remove dirt, marks, fingerprints, smudges, splashes and spots; includes threshold rail and frame. 2. Clean all windows to a height of ten (10) feet, including sills and frames to remove dust, dirt and debris, fingerprints, smudges, tape, tape residue and markings, leaving the surface free of cleaning product residue and streaks. 3. Clean walls to remove dirt, marks, fingerprints, smudges, splashes, tape, tape residue, etc. leaving surface free of cleaning product residue and discoloration. F. Clean, sanitize and polish water fountain basin and body to remove dust, dirt, debris, fingerprints, smudges, hard water stains and markings, leaving the surface free of cleaning product residue and discolorations. G. Restrooms 1. Clean entry doors (inside and out) to remove dirt, marks, fingerprints, smudges, splashes, and spots; includes threshold rail and frame. 2. Clean and polish entry door push plates, knobs and kick plates. 3. Clean and sanitize sinks and faucets polish chrome-finished fixtures, including the removal of hard water stains and deposits regardless of source. 4. Clean mirrors, including chrome-finished edges, to remove spots, smudges and leave streak-free, including the removal of hard water stains and deposits regardless of source. 5. Clean all exposed pipe fixtures including the removal of hard water stains and deposits regardless of source. 6. Clean and sanitize all dispensers; soap, paper towel, toilet seat cover, sanitary napkin/tampon and toilet paper. 7. Clean and sanitize all toilet seats, bowls, bases, flushing levers and pipe fixtures, including the removal of hard water stains and deposits regardless of source. 8. Clean and sanitize the exterior and interior surfaces of the baby-changing tables. 9. Clean, sanitize and polish (when necessary) all handrails. 10. Clean and sanitize urinals, flushing levers and pipe fixtures, including the removal of hard water stains and deposits regardless of source. 11. Clean stall partitions, supports, bases, doors (inside and out), latches/knobs to remove dirt, marks, fingerprints smudges, splashes, etc. 12. Clean stall partitions, supports, bases, doors (inside and out), latches/knobs to remove dirt, marks, fingerprints smudges, splashes, etc. Page 10 of 15 13. Refill all dispensers; soap, paper towel, toilet seat cover, sanitary napkin/tampon, toilet paper, baby-changing table liners. 14. Sweep, wet mop and disinfect all floors, leaving baseboards and walls free of splashes and/or marks from cleaning equipment/products. 15. Clean light fixture covers. 16. All leaking fixtures, clogged drains, stopped up or damaged basins and toilets, or urinals that cannot be repaired by the following shall be reported to the Maintenance Superintendent: (a) tightened to stop leaks; (b) unclogged by using a “plumber’s helper” or short snake. 17. If running water, broken fixtures, or plugged sewer lines cannot be normalized or isolated, the restroom is to be locked and the Maintenance Superintendent immediately notified. 18. Clean and remove dust, dirt, debris, fingerprints, smudges, markings, etc., from ceilings. H. Remove graffiti from all surfaces where found. I. Kitchen/Lunchroom area 1. Clean and sanitize the exterior surfaces of the refrigerator, stove/range, microwave, toaster, and toaster oven. 2. Clean exterior of all cupboards including knobs/handles to remove dust, dirt, debris, fingerprints, smudges, and markings, leaving the surface free of cleaning product residue and discoloration. 3. Clean and sanitize all dispensers; soap and paper towel. 4. Refill all dispensers; soap (with dish soap), paper towel. 5. Wash and sanitize all walls, splash boards, cupboard doors, stoves, dispensers, refrigerators and other appliances. 6. Clean and sanitize stoves, ovens, other appliances, sinks (all sides) and food preparation surfaces. Note that special care is to be taken in the selection of products used in the food preparation areas. J. Clean all exterior book drop containers and wall-mount deposit doors to remove dust, dirt, debris, fingerprints, smudges, tape, tape residue and markings, leaving the surface free of cleaning product residue and streaks. K. Empty and clean the exterior cigarette urns. L. Clean all exterior wall-mount mail-drop doors to remove dust, dirt, debris, fingerprints, smudges, tape, tape residue and markings, leaving the surface free of cleaning product residue and streaks. M. Clean all exterior signs and plaques to remove dust, dirt, debris, fingerprints, smudges, tape, tape residue and markings, leaving the surface free of cleaning product residue and streaks. Page 11 of 15 N. Empty and clean the exterior surfaces of the exterior trash receptacles and replace plastic liners. O. Sweep all areas to a reasonable location; collect and dispose of swept dirt, debris, etc. P. Sweep all loading docks and side/rear entrances; collect and dispose of swept dirt, debris, etc. Q. Sweep and dispose of all trash in all exterior patio/lunch areas; collect and dispose of swept dirt, debris, etc. R. Locate and dispose of all trash in the parking lot, including, but not limited to, cups, bottles, plastic/paper bags, newspapers, papers, clothing, etc. S. Locate and dispose of all trash in the loading dock, side/rear entrances, including, but not limited to, cups, bottles, plastic/paper bags, newspapers, papers, clothing, etc. II. DAY PORTER A. Day porter is required to be on site (City Hall/Library) during all Library operating hours, including holidays not observed by the City. Hours are subject to changes and can be found on the Los Angeles County Library's website https://lacountylibrary.org/. Library hours as of 2/9/24 are as follows: Monday 10 am - 8 pm Tuesday 10 am - 8 pm Wednesday 10 am - 8 pm Thursday 10 am - 8 pm Friday 10 am - 6 pm Saturday 10 am - 6 pm Sunday Closed Below is a list of Day Porter tasks to be performed at both locations, but not limited to. 1.Inspect restrooms hourly and keeping a log for each restroom (who, when, where & condition). 2. Clean restrooms a minimum of once (1) per day, or as needed. 3. Restock dispensers in restrooms and other locations a minimum of once (1) per day, or as needed. 4. Pick-up debris & trash. 5. Clean counter tops and other horizontal surfaces. 6. Inspect and empty trash receptacles as needed. 7. Remove graffiti from all surface were found. 8. Cleanup spills, debris & spot clean carpet, as needed. Page 12 of 15 9. Inspect & clean public areas as needed. 10. Inspect & clean staff areas as needed. 11. Spot cleaning carpet and upholstery as needed. 12. Unclog drains by using a “plumber’s helper” or short snake. 13. Inspect and clean kitchen/lunchroom areas a minimum of once (1) per day, or as needed. 14. Replace batteries in dispensers and flushometer sensors. 15. Spot clean all window coverings to remove any spills, stain, etc. 16. Spot clean all sidewalks, steps, walkways, stairs, loading docks, entry and patio areas, as needed. 17. And other related duties as assigned. B. Day porter is required to be on site (Diamond Bar Center) between the hours of 11am and 3pm, Monday – Friday. C. Day porter may be requested on an as-needed basis for City Special Events. III. WEEKLY A. Dust all surfaces (10 feet and ABOVE). B. Remove visible cobwebs up to 15 feet. C. Dust window blinds and shades. D. Clean all baseboards. E. Clean and sanitize handrails. F. Pressure wash all sidewalks, steps, walkways, stairs, loading docks, entry and patio areas. With a minimum 3,000psi pressure washer. 1. Note: All adjacent windows shall be left clean, dry and free of spots. 2. Note: Pressure washing locations may be adjusted as needed. Square footage would remain the same. G. Spot clean carpet and upholstery. H. Machine buff floors. I. Clean and remove dust, dirt, debris, fingerprints, smudges, markings, etc., from ceilings up to 15 feet. J. Spot clean all window coverings to remove any spills, stain, etc. IV. MONTHLY A. Dust all surfaces and remove all cobwebs, up to and including the ceiling (NO height limit). B. Sycamore Canyon Office cleaning is to include floors, staff restroom, kitchen/lunchroom, walls, windows, etc. V. BI-MONTHLY (6 TIMES PER YEAR) A. Carpet/Upholstery 1. Shampoo All carpet, area rugs and upholstery. Page 13 of 15 2. Degrease and remove chemical spills from area surrounding all photocopy machines. 3. Shampoo thoroughly (including corners and behind doors) all floors using appropriate cleaning material for various carpet types. 4. Return all furniture to its original position after the floors are cleaned; and leave baseboards and walls free of splashes and/or marks from cleaning equipment/products. 5. Hot water extraction of All carpet, in all locations. 6. Post service spotting as necessary, including all pre-treatment and extraction. B. Furniture 1. Shampoo upholstered furniture and clean wood, plastic, and vinyl chairs. 2. Shampoo and remove stains thoroughly from all upholstered furniture using appropriate cleaning materials for various upholstered types. 3. Clean thoroughly all wood, plastic, and vinyl chairs using appropriate cleaning materials. 4. Thoroughly vacuum under seat cushions. VI. QUARTERLY (4 TIMES PER YEAR) A. Floors 1. Strip and wax or seal floors. 2. Degrease and remove chemical spills from areas surrounding all photocopy machines. 3. Strip and clean thoroughly (including corners and behind doors) all floors using appropriate cleaning material for various types. 4. Wax or seal and buff thoroughly (including corners and behind doors) all floors using appropriate cleaning material for various types. 5. For floors where stripping, waxing or sealing is not indicated, a deep cleaning shall be performed. 6. Return all furniture to its original position after the floors are cleaned; and leave baseboards and walls free of splashes and/or marks from cleaning equipment/products. 7. Deep clean all tile floors, including grout. B. Windows (All Interior and Exterior) 1. Clean full length of all windows including frames and sills. 2. Clean windows using ladders, scaffolding, hydraulic lifts, or catwalks as appropriate. 3. Clean thoroughly, including the removal of hard water stains and deposits regardless of source, using appropriate cleaning materials. C. Ceiling/Wall Vents (All) 1. Clean ceiling air vents. 2. Clean wall, air or heat vents. Page 14 of 15 3. Remove all vents using ladders, scaffolding, hydraulic lifts, or catwalks as appropriate. 4. Remove and clean thoroughly all covers using appropriate cleaning materials. 5. Vacuum air vents thoroughly. D. Ceilings 1. Clean ceilings, removing all dirt, dust, debris, etc. E. Light Fixtures 1. Clean light fixtures, removing all dirt, dust, debris, etc. F. Mecho Shades & Window Coverings 1. Clean Mecho shades & window coverings 2. Dry dust Mecho shades & window coverings using appropriate equipment. 3. Do not remove Mecho shades & window coverings. 4. Spot clean all window coverings to remove any spills, stain, etc. VII. ANNUALLY A. Partition Walls (Diamond Bar Center) 1. Hot water extraction. 2. Shampoo thoroughly. OFFICE CLEANING CHECKLIST DAILY CLEANING Offices, Lobby, Conference Room Empty all trash receptacles and replace liners as needed. Remove trash to a collection point Vacuum carpeting Clean and polish drinking fountain/water cooler Thoroughly dust all horizontal surfaces, including desktops, files, windowsills, chairs, tables, pictures and all manner of furnishings Damp wipe all horizontal surfaces to remove coffee rings and spillage Dust telephones Dust mop hard surface floors with a treated dust mop Damp mop hard surface floors to remove any spillage from soiled areas Damp wipe entryway and clean fingerprints from entrance glass Spot clean partition glass Inspect and pick up, as needed, building entrance area Restrooms Stock towels, tissue, and hand soap Empty sanitary napkin receptacles and wipe with a disinfectant Empty trash receptacles and wipe Clean and polish mirrors Wipe towel cabinet covers Toilets and urinals to be cleaned and sanitized inside and outside. Polish bright work Toilet seats to be cleaned on both sides using a disinfectant Scour and sanitize all basins. Polish bright work Dust partitions, top of mirrors and frames Remove splash marks from walls around basins Mop and rinse restroom floors with a disinfectant Lunch/ Breakroom All trash receptacles are to be emptied and trash removed to a collection point Dust mop hard surface floors with a treated dust mop Damp mop hard surface floors to remove spillage from soiled areas Clean and wipe tables and chairs Spot clean walls near trash receptacles Clean fronts, tops, and sides of trash receptacles with a disinfectant Clean and polish drinking fountain/water cooler Damp wipe countertops to remove coffee rings and spillage Clean and sanitize sink Spot clean cabinets and exterior of appliances to present a neat appearance WEEKLY CLEANING Offices, Lobby, Lunchroom, Conference Room Dust all vertical surfaces of desks, file cabinets, chairs, tables and other office furniture Thoroughly vacuum all carpeting, taking care to get into corners, along edges and beneath furniture Damp mop hard surface floors, taking care to get into corners, along edges and beneath furniture Buff hard surface floors if needed MONTHLY CLEANING Offices, Lobby, Lunchroom, Conference Room Complete all high dusting not reached in the above-mentioned cleaning Top scrub or machine scrub, rinse, and apply finish to composition floor covering in those areas that show excessive wear Remove fingerprints and marks from around light switches and doorframes Vacuum all upholstered furniture Damp wipe telephones using a disinfectant INITIAL CLEAN OPTION – for a detailed start-up of new account Floors Hard Surface - machine scrub, rinse and apply new finish to all hard surface flooring, exercising care to get into corners and along edges Carpet - extract all carpeting, taking care to get into corners and along edges Offices Thoroughly damp wipe vertical and horizontal surfaces, including desks, files, windowsills, tables, chairs and telephones Perform all high dusting of light fixtures, air diffusers and doorframes Wash trash receptacles with disinfectant Restrooms Scour and sanitize all basins, toilets, urinals and showers, inside and out Polish all bright work, attempting to remove lime and mineral deposits Wash all partitions with an industry standard disinfectant Wash trash receptacles using a disinfectant