HomeMy WebLinkAboutProposal - Diamond Bar Permit Tech 3.4.2025
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
COVER LETTER
March 4, 2025
Mr. Hal Ghafari, PE
Public Works Manager/Assistant City Engineer
City of Diamond Bar
21810 Copley Drive
Diamond Bar, CA 91765
Subject: Public Works Interim Staff Engineering Services
Dear Mr. Ghafari:
The City of Diamond Bar (City) is in immediate need of a Public Works Interim Staff
Engineering to assist the Engineering Division with managing the land development
and utility encroachment permitting programs. FCG Consultants, Inc. (FCG) has been
providing on-call staff augmentation, project management, construction management,
and inspection services to California cities and counties for 13 years. Highlighted below
are just a few of the advantages that FCG offers.
Highly Skilled and Well-Rounded Staff. Our proposed Engineering Technician,
Mark Korando, has over 30 years of public and private sector experience in the
engineering field, including over 15 years as a plan checker for various City and County
agencies. Mr. Korando’s many years of experience as a permit technician, plan checker
and inspector allows him to understand the development process from project
inception, design, plan check, and permitting, to construction, inspection, and closeout.
Strong Customer Service. FCG’s Project Manager, Fabian Aoun, PE, is a former
City of Diamond Bar staff member and has over 13 years of customer service
experience in the public and private sectors. Mr. Aoun is very familiar with the City of
Diamond Bar’s processes and customer service expectations. He will work directly with
Mr. Korando to ensure he has a thorough understanding of the City of Diamond Bar’s
needs. Additionally, Mr. Korando is very well-spoken and an excellent communicator,
providing exemplary customer service in every position he has held. Mr. Korando
understands that being an extension of staff means his actions and words are a direct
reflection of the City and maintains a professional and friendly demeanor through all of
his interactions. Additionally, Mr. Korando is available immediately to assist the City
of Diamond Bar with Engineering Technician services.
FCG has read and will comply with all terms and conditions of the RFP. This proposal
shall remain valid for a period of not less than 90 days from the date of submittal. FCG
attests that all information submitted with the proposal is true and correct. If there are any questions regarding this
proposal, please contact me at (714) 312-0317 or maha.fakhouri@fcgconsultants.com with any questions you may have.
Sincerely,
Maha Fakhouri
President & CEO
Firm Information
Contact:
Maha Alfakhouri; President / CEO
(714) 312-0317
Maha.fakhouri@fcgconsultants.com
Years in Business:
13 years
Website:
www.fcgconsultants.com
Firm Location:
22885 Savi Ranch Pkwy, Suite G
Yorba Linda, California 92887
Form of Organization:
California S Corporation
Number of Employees:
25 Full-time employees
5 Part-time employees
Registration
DIR # 1000018164
DBE # 46140
Federal ID # 27-3911217
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QUALIFICATION OF THE FIRM
City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
FIRM PROFILE
FCG Consultants, Inc. (FCG) a woman-owned California Corporation and Certified
Small Business (SBE) and Disadvantaged business Enterprise (DBE), is focused on
providing client-driven solutions to assist clients in navigating through a very
challenging economy. FCG, founded in 2009, is headquartered in Yorba Linda,
California with a staff of twenty-three fully dedicated personnel providing Staff
Augmentation, Construction Engineering, Construction Management, and
Construction Inspection to clients throughout California. The firm specializes in
Project and Construction Management and Inspection for various types of public
works clients utilizing assorted standards such as Caltrans, Local Assistance
Procedures Manual, FHWA, Greenbook, and AWWA. FCG staff are highly
experienced with project management, local agency procedures, inspection of
roadway improvements, traffic signal improvements, drainage systems, utilities,
facilities, ADA ramps, retaining walls, MSE walls, soil nail walls, Structural
Steel/Bolting/Welding, pedestrian/bikeways, wet CIDH pile, stainless steel, electrical,
landscape, SWPPP, and Safety.
FCG serves its clients from two locations, Yorba Linda and Norwalk. With thirty (30)
employees in both locations, we can cover a larger geographic market to better serve
our clients. FCG’s construction engineering and inspection team provides a full scope
of services, from project development through project closeout to providing cost-
effective and functional solutions. The FCG Team carefully plans and tailors the
scope for each assignment, specific to the client and project needs. We are fully
dedicated to achieving every project and client goal and standard.
Financial Condition: FCG is financially sound and has no bankruptcy, pending
litigation, planned office closures, or impending mergers. FCG is not prohibited from
professional practice or working with any Federal, State, local or public agency.
Differentiator: FCG staff can efficiently staff projects with the most committed,
experienced, and knowledgeable staff with relevant experience to each project. The FCG Team can provide large business
service with a team of multi-discipline professionals; however, what differentiates our firm from others is having the ability
to provide a small business, client-focused, and customer-service approach to deliver each client the one-on-one attention
needed to specifically tailor cost-effective solutions and solve project needs.
Our personnel are highly qualified and experienced in their respective disciplines. Each of their qualifications illustrates
multiple projects, past and present, they have worked on. We are proposing a sum of experienced candidates with the
appropriate experience, as per the city’s requirements and the RFP, who are ready and available to be deployed. This
pursuit is a team effort and FCG is committed to ensuring the City of Diamond Bar receives the highest quality service from
the appropriate. Our team is always equipped and ready to tackle all projects within hours.
Firm Information
Contact Information:
Maha Alfakhouri, President/CEO
maha.fakhouri@fcgconsultants.com
Phone: (714) 312-0317
Fax: (714) 312-0793
Firm Location:
Head Office: 22885 Savi Ranch
Pkwy, Suite G, Yorba Linda,
California 92887
Branch Office: 12440 Firestone
Blvd.#2008, Norwalk, CA 90650
Form of Organization:
California S Corporation
Number of Employees:
25 Full-time employees
5 Part-time employees
Registration
DIR # 1000018164
SBE/DBE # 46140
Federal ID # 27-3911217
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
PROJECT UNDERSTANDING
FCG recognizes the City of Diamond Bar’s immediate need for an experienced Permit Technician to support the Engineering
Division. FCG’s is proposing Mark Korando to be the City’s Interim Permit Technician in response to this Request for
Proposals. Mr. Korando will assist residents, applicants, and staff to manage the front-counter operations, process permit
applications, review plans, and answer emails & phone calls while a permanent staff member is recruited and trained.
Mr. Korando will be responsible for assisting the public with filling out permit applications, processing a variety of permit
applications, calculating and collecting fees, and guiding customers through the City's procedures. Mr. Korando will handle
technical support tasks, such as reviewing development plans for compliance, managing the submission and routing of
documents, and ensuring the accurate recording of project data in the City’s land management system. The role also
involves coordination between multiple City Divisions for plan routing and review. Mr. Korando will issues conditions of
approval and coordinate closely with all City staff, meeting their deadlines and providing support as-needed.
Mr. Korando can prioritize tasks and provide seamless service to ensure that both simple over-the-counter permits and
complex plan checks are properly handled. FCG recognizes the importance of adhering to regulatory requirements,
including the SPPWC Standard Plans, Greenbook, MS4 Permit, and the Diamond Bar Municipal Code. Mr. Korando will
familiarize himself with Diamond Bar’s codes, processes, and personnel guidelines to ensure he acts as a seamless
extension of staff.
FCG understands that customer service is of the utmost importance to City staff and City Council. Mr. Korando is very well-
spoken and an excellent communicator, providing exemplary customer service in every position he has held. Mr. Korando
understands that being an extension of staff means his actions and words are a direct reflection of the City and therefore
maintains a professional and friendly demeanor through all of his interactions. This includes keeping a calm demeanor when
dealing with irate applicants, calling applicants to follow up and keep them informed of their project status, being available
during all needed front counter hours, and communicating via phone and email in a professional and courteous manner.
Furthermore, FCG’s Project Manager, Fabian Aoun, is a former City of Diamond Bar staff member and has over 12 years
of customer service experience in the public and private sectors. Mr. Aoun is very familiar with the City of Diamond Bar’s
processes and customer service expectations and will work directly with Mr. Korandoto ensure he has a thorough
understanding of the City of Diamond Bar’s needs before he begins.
FCG’s objective is to provide a smooth and professional transition during this interim period, contributing to the City’s goal
of operational continuity and excellence in public service. Mr. Korando has the expertise and commitment to meet the City’s
needs, ensuring that the Engineering Division continues to operate efficiently and effectively during this transition phase.
Mr. Korando is available to begin work in Diamond Bar immediately.
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
PROJECT TEAM
ORGANIZATION CHART
The organizational chart provided below shows our project team and the lines of communication amongst staff members.
In addition to the staff shown, the FCG team has a deep bench of resources from which to draw from who are available to
provide additional construction management and inspection services should the need for additional resources arise. FCG
will not replace staff without prior written consent from the City.
Permit Technician
Mark Korando
The key personnel proposed for this project will be available to the extent proposed for the duration of the required services.
No person will be removed or replaced without the prior written concurrence of the City of Diamond Bar.
AB Fakhouri, PE*
Quality Assurance
Hal Ghafari, PE
Public Works Manager/
Assistant City Engineer
City of Diamond Bar
Fabian Aoun, PE*
Project Manager
Backup Permit Technician
David Alcala
*These staff members are not billable and will provide training and QA/QC for these services at no cost. If the City requests
specific services from these staff members, they will be billed at the Project Manager rate shown in the attached Rate Sheet.
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
TEAM RESUMES
FABIAN AOUN, PE
Project Manager
Mr. Aoun has over 12 years of civil engineering experience working with government
agencies and consulting firms designing, reviewing, and managing subdivision
improvements, commercial developments, infrastructure improvements, and other
design/construction projects throughout Southern California. He has managed all
phases of public and private projects from the planning/budgeting phase to Notice of
Completion, and is familiar with entitlement review, conditions of approval, grading,
drainage, hydrology/hydraulics, LID, sewer capacity studies, Stormwater Pollution
Prevention Plans (SWPPP), traffic impact analysis, traffic, roadway, and parking lots,
among other elements. As a consultant, Mr. Aoun has experience in reviewing plans,
reports, and other compliance documents for various projects. As an engineer with
public agencies, Mr. Aoun has managed private/public projects including processing
projects, and acted as the sole liaison between the developer and the City.
RELEVANT EXPERIENCE
Interim Principal Civil Engineer, City of Downey via FCG Consultants, CA (2023-Present)
As an Interim Principal Civil Engineer with the City of Downey, Mr. Aoun manages various CIP projects and is the Public
Works Lead and point of contact for the Community Development Department on all Land Development projects. Mr. Aoun
works directly with the Building & Safety Division, Planning Division, Fire Department, and Police Department to coordinate
plan reviews. He also reviews all staff plan check comments and conditions of approval prior to submittal.
Associate Engineer, City of Diamond Bar, CA (2016 – 2023)
As an Associate Engineer with the City of Diamond Bar, Mr. Aoun was responsible for concurrently managing multiple
Capital Improvement Program (CIP) projects and private development projects from inception to completion. Mr. Aoun
oversaw and reviewed grading plans, hydrology/hydraulics, LID, sewer capacity studies, Stormwater Pollution Prevention
Plans (SWPPP), traffic impact analysis, traffic, roadway, and mapping submittals. Project Management duties included, but
were not limited to, project planning; scope development; preparation of conditions of approval; parcel and tract map review;
coordination with other City departments and agencies; funding acquisition; entitlements; procurement and management of
technical consulting firms; design; review of plans and specifications; preparation and presentation of Council Staff Reports;
and administrative closeout.
Engineer II, David Evans and Associates, Ontario, CA (2014-2016)
As a Design Engineer with David Evans and Associates, Mr. Aoun prepared grading plans, drainage plans, wet and dry
utility plans, signing and striping plans, traffic control plans, hydrology/hydraulic studies, LID plans and studies, sewer impact
analyses, Stormwater Pollution Prevention Plans (SWPPP), and erosion control plans, among others. Mr. Aoun would also
perform QA/QC reviews of the aforementioned plans and studies prepared by other engineers within the firm. Murrieta,
Riverside, San Marcos, and Brea.
Education
B.S. Civil Engineering, Cal Poly
University, Pomona
Licensing
PE License # C89086
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
A.B. FAKHOURI, PE, QSD / QSP
QA/QC Manager
Mr. Fakhouri is a Registered Professional Engineer licensed in the State of California,
and a former Resident Engineer of Caltrans District 7, Los Angeles, CA. He has
worked on various interchange projects of similar nature that included bridge
demolition and widening, interchange widening, relocation of utilities, electrical, 55-
hour closures, and more. As a Project Manager, duties included, but were not limited
to, interfacing with clients, managing and training personnel, managing
subconsultants, performing construction management, and construction inspection.
As a Resident Engineer, duties included identifying problems and recommending
solutions, ensuring compliance with safety requirements and contract provisions,
preparing calculations, reports, and correspondence, reviewing submittals and RFI’s,
change orders, conducting meetings, coordination, overseeing inspection, ensuring
compliance to safety, SWPPP, and labor laws.
Relevant Experience
Princeton Avenue Improvements Project, Moorpark, CA
Construction Manager: This Federally Funded project consisted of widening and rehabilitation of Princeton Avenue in the
City of Moorpark. Duties included, but not limited to, construction management and inspection of various work items;
overseeing field interviews and conducting field reviews of certified payroll; office engineering; conducting meetings;
reviewing submittals and Requests for Information (RFIs), Construction Change Orders (CCOs), daily diaries and quantities,
and daily photos; coordinating materials testing and lane closures; reviewing contractor as-builts. Cost: $14 Million.
I-15 / Main Street Interchange Improvement Project, City of Lake Elsinore
Construction Manager: This Federally Funded project consisted of constructing improvements to Main Street at I-15 from
2 lanes to 4 lanes, ramp metering, improvements to both NB on and off ramps, SB off ramp widening at the intersection and
installation of traffic signals. Duties included, but not limited to, construction management and inspection of various work
items; overseeing field interviews and conducting field reviews of certified payroll; office engineering; conducting meetings;
reviewing submittals and Requests for Information (RFIs), Construction Change Orders (CCOs), daily diaries and quantities,
and daily photos; coordinating materials testing and lane closures; reviewing contractor as-builts. Cost: $10 Million.
Spring Street Gap Closure Project, Signal Hill, CA
Construction Manager: This Federally Funded project consisted of enhancing safety along Spring Street from Atlantic Blvd.
to Junipero Ave. Duties Included, but not limited to, construction management and inspection of various work items;
overseeing field interviews and conducting field reviews of certified payroll; office engineering; conducting meetings;
reviewing submittals and Requests for Information (RFIs), Construction Change Orders (CCOs), daily diaries and quantities,
and daily photos; coordinating materials testing and lane closures; reviewing contractor as-builts. Cost: $3 Million.
Telegraph Road Traffic Safety Enhancements Project – City of Downey, CA
Construction Manager: This Federally Funded project consisted of various improvements on Telegraph Road. Duties
included, but not limited to, construction management and inspection of various work items; overseeing field interviews and
conducting field reviews of certified payroll; office engineering; conducting meetings; reviewing submittals and Requests for
Information (RFIs), Construction Change Orders (CCOs), daily diaries and quantities, and daily photos; coordinating
materials testing and lane closures; reviewing contractor as-builts. Cost: $7 Million.
Education
M.S. Civil Engineering, CSULB
B.S. Civil Engineering, CSULB
Licensing
PE License # C60844.
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
Mark Korando
Permit Technician / Construction Inspector
Mr. Korando has over 30 years of experience working with government agencies
as a permit technician, plan checker and inspector for various types of private,
Local, State, and Federally funded projects. He has worked closely with City staff
both as a consultant and extension of staff to review and inspect a wide range of
plans for CIP and private development projects. Mr. Korando has a strong
customer service skill set and has been placed in various customer-facing positions
interacting with the public, developers, contractors, and other agencies. He has
worked for Cities throughout Los Angeles, Orange, San Bernardino, and Riverside
County, and is very familiar with Federal, State, and Local Standards and
Specifications. He is also experienced in MS Office, and AutoCAD.
Relevant Experience
On-Call Plan Checker, City of Bellflower, CA (2022-2024)
Permit Technician: As a plan checker for the City of Bellflower, Mr. Korando
assisted residents and applicants at the counter with permit applications, plan
submittals, and various inquiries. Mr. Korando also coordinated development plan
reviews with the Building & Safety Division and Planning Division. Types of plans reviewed, but were not limited to,
structural, plumbing, mechanical, electrical, grading, NPDES compliance, landscaping, utilities, and streets to ensure
compliance with applicable codes, standards, and regulations. Mr. Korando also reviewed and recommended conditions
of approval at the entitlement phase, then recommendations on the issuance of permits for construction upon final
acceptance of the plans. He also performed the relevant construction inspections of the approved permits.
On-Call Plan Checker, City of Downey, CA (2008-2019)
Permit Technician: As the sole Public Works Permit Technician, Plan Checker, and Inspector for the City of Downey’s
Engineering Division, Mr. Korando was charged with managing the public counter, reviewing development plans, and
issuing permits. He assisted residents and applicants at the counter with permit applications, plan submittals, and various
inquiries. Mr. Korando also coordinated development plan reviews with the Building & Safety Division and Planning Division
to recommend conditions of approval at the entitlement phase then recommend the issuance of permits for construction.
Types of plans reviewed, but were not limited to, structural, plumbing, mechanical, electrical, grading, NPDES compliance,
landscaping, utilities, and streets. He also performed the relevant construction inspections of the approved permits.
On-Call Plan Checker, City of Santa Monica, CA (2005-2007)
Plan Checker: As a plan checker for the City of Santa Monica, Mr. Korando conducted reviews of public utility projects
including, but not limited to, storm drain, sewer, water, utility trenching, antenna installations (both above and below
ground), fiber optics and telecommunications systems. Mr. Korando also performed inspections of the aforementioned
plans he reviewed, following through on the implementation of the project from design to construction.
Grading and Various Street Construction Project, City of Irvine, CA
Construction Inspector: Project consisted of traffic signals and major and minor street improvements, including curb
and gutter, medians, Irrigation, sidewalk, and ADA compliant accessible ramps, public underground, and overhead
facilities. Duties included but not limited to inspection of roadway excavation and removals, grading and structural section
construction, Minor Concrete, Rubberized AC, Traffic Control, ADA Ramps, Sidewalks, Driveways, Drainage, and Safety.
Cost: $12 Million.
Education and Licensing
Education
Geological Studies, Orange
College-1988.
Coastline Community College -
1987.
Licensing
Certified CADD.
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City of Diamond Bar – RFP for
Public Works Interim Staff Engineering Services
DAVID P. ALCALA
Permit Technician / Construction Inspector
Mr. Alcala has 35 years of inspection and staff augmentation experience, including
Engineering Counter work, roadway rehabiltiation projects, construction of traffic
signals, and ITS communication/fiber systems projects. He has worked for cities
throughout Los Angeles, Orange, San Bernardino and Riverside Counties and other
agencies in southern California. In addition, he has significant experience with
Caltrans Districts 7, 8 & 12 and very familiar with the State of California Standards,
Specifications and the latest version of the CA-MUTCD. Duties include construction
inspection, obtaining work permits, and interviewing. He is also proficient in MS
Office, CAD, AutoCAD, and Microstation.
RELEVANT EXPERIENCE
Staff Augmentation Inspection and Plan Checking; City of Bellflower, CA
Various projects consisting of, but not limited to, inspection of all City permits. Duties
included, but not limited to, building inspections, Accessory Dwelling Units (ADUs),
electrical, plumbing, field inspection, producing daily reports, monitor Contractor
progress, monitor schedule, enforcement of permit requirements, review shop drawings, review SWPPP, and safety. Plan
checking included the review of submittals for completion, review of building, MEP, site plans, plot plans, and various other
plans and reports. Mr. Alcala also coordinated between departments on plan check processes and approvals.
On-Call Inspection and Plan Checking, City of Jurupa Valley, CA
Working as a consultant for the City of Jurupa Valley, Mr. Alcala reviewed submittals for completion, building, MEP, site
plans, plot plans, Traffic Signal Plans, Signing and Striping Plans and the related Communications Plans that included
Fiber Optic Systems as well as CCTV and video detection for CIP and developer-driven projects throughout the City.
On-Call Inspection and Plan Checking, City of Ontario, CA
Mr. Alcala provided inspection services for various projects citywide. Duties included, but were not limited to, building
inspections, Accessory Dwelling Units (ADUs), electrical, plumbing, field inspection, producing daily reports, monitor
Contractor progress, monitor schedules, enforcement of permit requirements, review shop drawings, review SWPPP, and
safety. Mr. Alcala also included complete plan checking services including the review of submittals for completion, review
of building, MEP, site plans, plot plans, traffic signals, signing and striping, street lighting, and communications system for
the City of Ontario Engineering Services Department. During Ontario’s booming development, Mr. Alcala became the lead
traffic signal plan-checking consultant for the City.
On-Call Inspection and Plan Checking; City of Downey, CA
As a plan checker, Mr. Alcala provided field reviews for various CIP projects which consisted of demolition and
reconstruction of existing roadway, curb, gutter and sidewalks throughout the city in each of the six council districts.
Through field inspection data, Mr. Alcala provided design recommendations and plan-checked the subsequent designs.
Mr. Alcala also assisted residents and applicants at the counter by providing guidance on submittal processes and
procedures.
Education and Licensing
Education
Westech College, ACCSCT-
1994.
Licensing
Traffic Signal Operation
Specialist – TSOS.
Traffic Signal Inspection – TSI.
Certified Public Infrastructure
Inspector – CPII.
22885 Savi Ranch Parkway, Suite G, Yorba Linda, CA 92807 | P: (714) 312-0317 | F: (714) 312-0793
Construction Management | Construction Inspection | Plan Checking
FCG CONSULTANTS, INC. PROFESSIONAL RATES
CLASSIFICATION HOURLY RATES
Senior Project Manager .................................................................................................................................... $276.88
Project Manager ............................................................................................................................................................... $251.92
Resident Engineer ............................................................................................................................................................ $233.76
Construction Manager ...................................................................................................................................................... $233.76
Structures Representative ............................................................................................................................................... $233.76
Construction Inspector................................................................................................................................................... . $147.52
Office Engineer .................................................................................................................................................................. $102.13
Scheduler .................................................................................................................................................................. $192.91
Estimator .................................................................................................................................................................. $192.91
Senior Plan Checker ......................................................................................................................................................... $233.76
Plan Checker .................................................................................................................................................................. $165.67
Assistant Plan Checker /Permit Technician..................................................................................................................... $113.74
Overtime and Weekend work is not included. Overtime is charged at 1.5 x the actual rate, and double time is to be
charged at 2 x the actual rate.
ODC’s will be charged at cost.
Onsite / Offsite personnel rates are billed at the same rate based on Federal Acquisition Regulations (FARs).