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HomeMy WebLinkAboutFInal Response File Request for Proposals Street Maintenance and Vegetation Control Services City of Diamond Bar Public Works Department 21810 Copley Drive Diamond Bar, CA 91765 Submitted By: MCE Corporation 6805-B Sierra Court Dublin, California 94568 Due: Thursday, April 25, 2024 By 2:00 PM Attn: Jorge Garcia Street Maintenance Superintendent Original 2. Project Understanding The City of Diamond Bar and MCE have jointly developed the routine and cyclical schedule that is currently in place. It works well to provide consistent effort and frequency to ensure clean streets. MCE will continue to assist the City in the refinement of the schedule to provide the best and most consistent outcome. The proposed services follow the descriptions as indicated by the City of Diamond Bar in the RFP. These services include: • Litter pick-up • Removal of debris such as leaves and pine needles on sidewalks • Spraying and/or removal of weeds in the public right of way • Removal of tree suckers • Trimming of vegetation growing into the public right of way • Tree trimming to maintain pedestrian or sweeper/vehicle clearances • Removal of tree stakes or grates • Cleaning of drainage slots • Emergency or other services as requested by the City Personnel Assigned to the City of Diamond Bar MCE personnel are unique to the maintenance industry. All MCE employees are owners of the company through the MCE ESOP (Employee Stock Ownership Plan). This, coupled with our extensive experience in providing municipal maintenance of all types, gives MCE the opportunity to hire and retain experienced professionals from both the private and public sector. Because our employees have a real and vested interest in the company, they are more customer focused and result oriented. MCE presently has two long-term employees assigned to the contract; Juan Lopez, crew lead, is a 10-year employee who has been providing service to Diamond Bar in this contract since 2021. Our second person, Maximo Palafox is a seven-year employee who has been working with Juan as a laborer since July 2021. We plan to keep Juan and Maximo assigned to the contract assuming we are selected to continue providing service. All prospective MCE employees must pass a physical, drug screen and background check before employment with MCE. All MCE employees receive extensive training including annual traffic control certification, OSHA 10 hour and task specific training. Below are the typical requirements of the positions in the City of Diamond Bar should the need arise to replace one of the current positions. TBD Supervisor (1) Experience: 1-3 Years in public sector, large commercial or landscape maintenance with at least one year as Supervisor. TBD Crew Members (1) Experience: 0-1 Year in public sector, large commercial or landscape maintenance In addition, permanent crews will be supplemented with additional labor sources as required throughout the year to complete our commitment to the City of Diamond Bar Vehicles and Equipment To accomplish the scope of work, MCE will have the following in place. • 1 Pick-Up Truck with spraying capability • 1 Flatbed with pop up arrow board • Multiple trimmers, weed eaters, hedge trimmers, blowers and hand tools • Other equipment as required through additional sources known to MCE Corporation in the L.A. County area MCE replaces blowers and weed eaters in Diamond Bar on an annual basis so that breakdowns occur less frequently. MCE acknowledges the agreement terms per Attachment 1 and the insurance terms. 3. Statement of Qualifications: A. CSLB License # 439295, issued 5/6/1983, expiration 5/31/2025. Classifications: A, B, C-8, C-12 and C-27. B. The key personnel assigned to this project will be as follows:  Jeff Core, President, and CEO  Vince Cudia, Director of Maintenance Operations  Emmanuel Pavloudakis, Pest Control Advisor- Area Manager – Southern California  Juan Lopez- Supervisor Summary of the qualifications and experience of each team member assigned and include length of service with firm and resume Jeff Core President and CEO – MCE Corporation - 15 Year Employee Role in Project: Corporate Oversight and Assistance Education: Bachelor of Science: Business Administration – Accountancy California State University – Sacramento 1997 President and CEO- MCE: Mr. Core has served in this capacity since 2012. His role includes managing the strategic objectives for the corporation, overseeing all new contractual obligations, hands-on leadership of all accounting and finance functions and a wide variety of other day-to-day tasks and duties. He works closely with the executive team to assist them in fulfilling the objectives of the corporation. He remains very active in the field and travels to our Southern California offices frequently where he performs oversight of contract performance and both client and employee outreach. MCE understands that the insurance coverage is a prerequisite for entering into an agreementwith the City and certifies that it currently has and will maintain the required coverage. Controller - MCE: Mr. Core was hired in 2009 to fill the Controller position. Tasks included management of the accounting and finance functions, oversight of our insurance, bond and financial relationships, collaboration with project managers for job accounting and vario us other day to day tasks and duties. Vice President Finance - Private Island Homes: Headed the finance department for the startup home builder from 2005 - 2008. CFO – The Wiseman Company: Managed the accounting and finance department and all investor relationships for the boutique, full-service commercial real estate developer from 2000 – 2005. Senior Assurance – KPMG: Performed and supervised financial statement audits in a wide variety of industries from 1997 – 2000. Senior Airman – United States Air Force: Served from 1988 – 1995 as a Russian Cryptologic Linguist and Facilities Manager. Stationed at the Presidio of Monterey, Misawa AB, Japan and Goodfellow AFB. Vince Cudia, Director of Maintenance Operations - Maintenance Division - 21 Year Employee Project Role: Mr. Cudia will be Director of Maintenance Operations for the City of Diamond Bar Certifications: Work Zone and Traffic Control Safety – IMSA Level 1 Signs and Markings – IMSA Traffic Control – Safety Center Garde 1Water Treatment Operator Certificate Flagging and Traffic Management Certificate – MUTCD Basic Water First Responder Sandbagging &Flood Fighting Modicon PLC Level 1 Programming Storm Pump Station OSHA 10/30 Hour Training Basic First Aid Specific Experience: Director-Maintenance Division- MCE: Mr. Cudia has been providing overall supervision of all maintenance management contracts in the maintenance division since 2024. Duties include meeting with clients to review work programs, budgets, and schedules of work. In this capacity he has developed bid specifications, bid various subcontract services, hired dedicated in -house staff, developed annual work programs and budgets, worked with City staff to develop system protocols for service requests, emergency call out procedures, and emergency response manuals, in addition to, performing various other start up activities. Area Manager - MCE: Vince has provided oversight of MCE contracts in the Sacramento Region since 2015. He oversees all supervisors and meets with clients on a routine basis or as needed. His primary goal is quality assessment and assurance. His duties include support of supervisor personnel, training, review of operational and best management practices, short and long-term planning with city staff and other duties as required. Manny Pavloudakis, Area/Project Manager- 10 Year Employee Project Role: Mr. Pavloudakis will be the Project Manager for the City of Diamond Bar Education: B.S.- Agronomy- Cornell University Turfgrass Management Short Course-Cornell Turfgrass Management Short Course-Rutgers Certifications: Work Zone and Traffic Control Safety- The Safety Center OSHA 10/30 Certified California QAL (Qualified Applicators License) #131039 Member: PAPA (Pesticide Applicators Professional Association), CLCA (California Landscape Contractors Association) Specific Experience: Area Manager- MCE: Mr. Pavloudakis has been MCE’s Southern California Area Manager for the last 8 years. Mr. Pavloudakis is responsible for a staff of over 40 maintenance personnel serving seven cities. He oversees seven site supervisors and meets with clients on a routine basis or as needed. His primary goal is quality assessment and assurance. Mr. Pavloudakis communicates daily with the Director of Maintenance to ensure all applicable resources are b eing used to accomplish the goals of our clients. Supervisor-City of Pomona - MCE: Mr. Pavloudakis previously served as the on-site daily supervision of MCE’s City of Pomona project which includes parks and landscape maintenance for the entire city system. His responsibilities included direct supervision of a staff of 20 and all tasks associated with the project of 130 acres. These tasks include overseeing turf mowing, turf renovation, all irrigation, ballfield maintenance, restroom maintenance, chemical and pesticide applications, trash and litter removal, open space maintenance, shrub and groundcover pruning, all other associated tasks and meeting with City personnel, developing schedules and meeting with council members on project sites. 2012 – 2014 – Champions Club Greenway Golf Course, Corona CA: Superintendent for crew of 14 groundskeepers. Responsible for planning and schedule of crew activities, turfgrass management of 30 plus acres of Santa Ana Bermuda, managed renovation of drainage projects and new pump system and oversight of over seeding, fertilization, chemical and irrigation programs, and repairs. 2007 – 2012 – La Quinta Resort/PGA, La Quinta CA: Assistant Superintendent for crew of 22 groundskeepers. Responsible for planning and schedule of crew activities oversight of over seeding, fertilization, chemical and irrigation programs and repairs. Managed installation upgrade to Rainbird wireless centralized irrigation system, new pump station, VFD drives (wells) and fertigation system. Juan Lopez – Diamond Bar On Site Supervisor Supervisor- Diamond Bar – MCE: Since 2021, Mr. Lopez has been the Supervisor on the City of Diamond Bar Street Maintenance and Vegetation Control contract. Mr. Castro has direct contact with Jorge Garcia on any daily matters and communicates with the MCE Area Manager daily. Crew Lead Pomona – MCE: From 2014 to 2021, Mr. Lopez performed all tasks related to the city of Pomona ROW and Median Landscape Maintenance contract for 7 years. Mr. Lopez has been a dedicated employee to MCE and service provider to the City of Pomona. His attendance and work ethic are exemplary. c. Pest Control Advisor – Patric J Gross, PCA # 162694, d. Pest Control Applicator – Juan Lopez, has been under Manny Pavloudakis (QAL License # 131039) supervision since 2014, Juan has attended an annual Pesticide Worker Safety Training Seminar every year since 2014. Every application made is communicated and coordinated with Manny prior to any application, then documented accordingly for monthly submittal. e. MCE has been providing public works maintenance, which includes a wide variety of street and vegetation control maintenance responsibilities, to cities in California for 40 years. MCE has been providing these very services to the City of Diamond Bar since 2000. Other cities we currently provide some level of street maintenance and/or vegetation control include Dublin, Pomona, Jurupa Valley, Claremont, Elk Grove, Orinda, Atherton, Citrus Heights, and Rancho Cordova. In addition to our street maintenance and vegetation control maintenance experience, we believe our experience partnering with the City of Diamond Bar since 2000 demonstrates our ability to effectively manage the work and positively represent the City of Diamond Bar. We have experienced staff already assigned to the city and a solid working relationship with City Staff. f. We have included our 2023 X-Mod summary of work-related injuries and illnesses on the following page(s). BARRETT BUSINESS SERVICES, INC. LCF MCE CORPORATION MCE CORPORATION 8100 NE PARKWAY DRIVE STE. 200 VANCOUVER WA 98662 0042 LANDSCAPE GARDENING 5201 CONCRETE/CEMENT WORK-SIDEWALKS-LOW WAGE 5205 CONCRETE/CEMENT WORK-SIDEWALKS-HIGH WAGE 5506 STREET/ROAD CONSTRUCTION-PAVING 8227 CONSTRUCTION/ERECTION PERMANENT YARDS #5507 STREET/ROAD CONSTRUCTION-GRADING 8742 SALESPERSONS-OUTSIDE 8810 CLERICAL OFFICE EMPLOYEES Bureau Number 9-51-20-78-R Page 1 of 2 Effective Date 12/01/2023 Issue Date 11/10/2023 Experience Modification 108% Insurer ACE AMERICAN INS CO Insurer Group ACE LIMITED Policy Number C5128107A Issuing Office PHILADELPHIA #1 Experience Period 03/01/2019 to 03/01/2022 Summary of Payroll and Expected Losses Summary of Claims and Actual Losses Primary Threshold: 36,000 Class Code Payroll Expected Loss Rate per $100 payroll Expected Losses D- Ratio Expected Primary Losses Expected Excess Losses Claim Number Injury Type Open / Closed Actual Losses Actual Primary Losses Insurer: 103 Policy Period : 12/01/2021 to 12/01/2022 0042 4,275,247 2.47 105,599 0.572 60,403 45,196 5187 18,638 1.08 201 0.456 92 109 5201 383,471 3.49 13,383 0.509 6,812 6,571 5205 1,431,185 1.62 23,185 0.447 10,364 12,821 5432 14,146 1.87 265 0.421 112 153 5474 258 3.40 9 0.488 4 5 5482 65,511 1.70 1,114 0.415 462 652 5506 1,457,401 1.55 22,590 0.442 9,985 12,605 8227 163,641 1.40 2,291 0.504 1,155 1,136 8742 1,150,211 0.10 1,150 0.537 618 532 8810 952,828 0.08 762 0.596 454 308 9015 168,757 1.64 2,768 0.542 1,500 1,268 8I0036587 06 Closed 1,637 1,387 8I0036841 05 Open 29,810 29,560 8I0036843 05 Open 175,000 35,750 8I0037469 06 Closed 145 0 8I0037639 05 Open 90,006 35,750 8I0037764 06 Closed 1,995 1,745 8I0037872 06 Closed 793 543 8I0038696 06 Closed 460 210 8I0039226 05 Open 30,775 30,525 8I0039698 06 Open 2,721 2,471 Totals 10,081,294 173,317 91,961 81,356 Totals 10 333,342 137,941 Insurer: 103 Policy Period : 12/01/2020 to 12/01/2021 0042 3,821,018 2.47 94,379 0.572 53,985 40,394 5187 13,580 1.08 147 0.456 67 80 5201 495,474 3.49 17,292 0.509 8,802 8,490 5205 1,462,036 1.62 23,685 0.447 10,587 13,098 5403 37 4.62 2 0.464 1 1 5432 9,773 1.87 183 0.421 77 106 5482 60,873 1.70 1,035 0.415 430 605 5506 1,192,712 1.55 18,487 0.442 8,171 10,316 8227 179,425 1.40 2,512 0.504 1,266 1,246 8742 1,013,469 0.10 1,013 0.537 544 469 8810 1,015,853 0.08 813 0.596 485 328 9008 1,260 3.30 42 0.615 26 16 9015 160,581 1.64 2,634 0.542 1,428 1,206 8I0031795 06 Closed 5,277 5,027 8I0031805 06 Closed 3,548 3,298 8I0032545 05 Open 52,495 35,750 8I0032676 04 Open 156,321 35,750 8I0032707 06 Closed 434 184 8I0034327 06 Closed 445 195 8I0035012 06 Open 27,523 27,273 8I0035598 06 Closed 1,405 1,155 Totals 9,426,091 162,224 85,869 76,355 Totals 8 247,448 108,632 Insurer: 103 Policy Period : 12/01/2019 to 12/01/2020 0042 3,745,710 2.47 92,519 0.572 52,921 39,598 5183 42,495 2.47 1,050 0.515 541 509 5187 23,308 1.08 252 0.456 115 137 5201 364,719 3.49 12,729 0.509 6,479 6,250 5205 1,229,098 1.62 19,911 0.447 8,900 11,011 5403 757 4.62 35 0.464 16 19 5432 17,962 1.87 336 0.421 141 195 5474 76 3.40 3 0.488 1 2 5482 139,412 1.70 2,370 0.415 984 1,386 5506 1,200,279 1.55 18,604 0.442 8,223 10,381 8227 143,532 1.40 2,009 0.504 1,013 996 8I0027958 04 Closed 11,415 11,165 8I0028603 06 Closed 1,191 941 8I0029911 06 Closed 849 599 8I0030537 06 Closed 2,584 2,334 8I0030709 05 Open 72,160 35,750 (S) Subrogation; (J) Joint Claim; (P) Partially Fraudulent, if any CN#RS287770 Workers’ Compensation Insurance Rating Bureau of California®11/09/2023 * Not Physically Inspected;# If Any; F = Federal Workers' Compensation Experience Rating Form BARRETT BUSINESS SERVICES, INC.Bureau Number 9-51-20-78-R Page 2 of 2 Effective Date 12/01/2023 Issue Date 11/10/2023 Experience Modification 108% Insurer ACE AMERICAN INS CO Insurer Group ACE LIMITED Policy Number C5128107A Issuing Office PHILADELPHIA #1 Experience Period 03/01/2019 to 03/01/2022 Summary of Payroll and Expected Losses Summary of Claims and Actual Losses Primary Threshold: 36,000 Class Code Payroll Expected Loss Rate per $100 payroll Expected Losses D- Ratio Expected Primary Losses Expected Excess Losses Claim Number Injury Type Open / Closed Actual Losses Actual Primary Losses Insurer: 103 Policy Period : 12/01/2019 to 12/01/2020 8742 1,048,731 0.10 1,049 0.537 563 486 8810 1,080,600 0.08 864 0.596 515 349 Totals 9,036,679 151,731 80,412 71,319 Totals 5 88,199 50,789 Actual Primary Losses Expected Excess Losses Expected Losses [A 297,362 +B 229,030 ]/C 487,272 =108%Experience Modification Loss-Free Rating: 47% (S) Subrogation; (J) Joint Claim; (P) Partially Fraudulent, if any CN#RS287770 Workers’ Compensation Insurance Rating Bureau of California®11/09/2023 * Not Physically Inspected;# If Any; F = Federal Expected Losses Expected Primary Losses Expected Excess Losses Number of Claims Actual Losses Actual Primary Losses Experience Period Totals C 487,272 258,242 B 229,030 23 668,989 A 297,362 Workers' Compensation Experience Rating Form g. Safety is a high priority at MCE Corporation. All our employees go through a rigorous safety training program at the beginning of their employment and receive certification training prior to use of tools or performance of tasks. Our crew leaders complete site- specific pre-task hazard analysis and communicate those hazards to the crew members. We also hold weekly safety meetings, covering seasonal topics and make sure to address every tool or task on at least an annual basis. Various people within the firm ensure safety standards are being upheld through scheduled and un-scheduled field safety inspections. Company-wide, MCE’s goal is to perform four safety inspections every week. When discrepancies are identified during an inspection, they are noted and corrected. Depending on the severity of the discrepancy disciplinary action may follow, as well as the crew leader attending the next monthly safety committee meeting in order to more completely discuss the issue. While on-site, all our crew will be equipped with proper personal protective equipment (PPE’s). General Safety and Training Employee training starts on the first day of employment with the new hire orientation. All employees are trained according to OSHA standards on all tools and work practices. All employees are trained in the following areas: CPR/First Aid Equipment/Tool Training Sexual Harassment Traffic Control Blood Borne Pathogens Specific Job Tasks MCE utilizes the following resources, among others, for general safety and training : National Safety Council Click Safety-OSHA 10 Hour IMSA BBSI-Workers Comp Carrier MCE’s Internal Program Other Sources MCE keeps a detailed report on all training that each employee has received. We hold weekly safety meetings where employees are trained on current OSHA regulations as well as best maintenance practices for the work they are doing. Our lead personnel and all managers have taken the OSHA 10-hour training. Safety and Traffic Control In addition to general safety training, each municipal maintenance crew performs a documented pre-task hazard analysis before each task. At our weekly safety meetings crew members are encouraged to contribute their experiences relevant to the topic as well as discuss any recent incidents or near-misses. In addition, the Safety Director and select managers perform spot safety and traffic control inspections. Our workers comp carrier, BBSI, also performs spot inspections and is routinely involved in weekly sa fety meetings. Almost all of MCE’s work is in or around streets. Because of this, we take traffic control training very seriously. All employees are certified in Work Zone Traffic Control through IMSA (International Signal Maintenance Association) or other sources within the first 6 months of employment. All vehicles are equipped with specific set up diagrams for most traffic control situations. h. MCE’s customer service program is simple and straight forward; we strive to do the right thing by our customers and their users every day. We strive for all our employees to be fair, conscientious, courteous, and respectful. Above all else, we hold ourselves to the standard of “doing the right thing when no one is watching”. We are very responsive to our client’s needs and rarely seek change orders or extras, but rather look for ways to accommodate requests within the scope of the original terms. We are involved in every contract at multiple levels within the organization with frequent site visits and client meetings to ensure expectations are being fulfilled. i. We have no previous project disqualifications or litigation. j. MCE Corporation is well positioned financially for continuing operations for many years to come. We have had sustained organic growth over the past decade and recorded our best back-to-back financial performances in 2022 and 2023 . We have utilized corporate profits to fully fund our ownership in the MCE ESOP, increasing the employee owners stake from 33% in 2010 to 100% in 2021. Funding the transition to the ESOP has been all consuming for our capital and management is excited about the potential uses for t he freed-up capital now that the transition is complete. We have a solid corporate structure and have implemented recent changes to better support our growth in regions far removed from our corporate location in Concord, CA. Specifically, we have hired regional managers in both the Inland Empire and Sacramento Valley to have a daily managerial presence in those areas. Management meets routinely and discusses G&A support services to best anticipate when more, or less, is needed. In addition to the Area Manager in the Inland Empire, we have recently added an administrative support position to better manage employee and client needs. k. References Contract Agency: City of Jurupa Valley Contract Title: Street and Right of Way Maintenance Project Manager: David French Public Works Operations Manager City of Jurupa Valley 8930 Limonite Avenue Jurupa Valley, California 92509 951-332-6464 x231 E Mail ~ dfrench@jurupavalley.org Contract Period: July 1, 2016, through to June 30, 2026, with options to extend Contract Scope: Street maintenance and right of way maintenance including sign repair and replacement, asphalt and concrete repair, drainage and inlet maintenance, litter control, illegal dumping, right of way vegetation management, storm patrol and clean-up and other tasks typically associated with Public Works maintenance. Contract Amount: FY 23-24 is estimated at $ 750,000. Contract Agency: City of Pomona Contract Title: Non-Occupied Medians, Street/ROW and Other Landscaping and Amenity Maintenance Project Manager: Michael Etheridge Parks and Facilities Manager City of Pomona 636 W. Monterey Avenue Pomona, CA 91769 (909) 762-2612 Email ~ Michael.Etheridge@pomonaca.gov Contract Period: April 2014 to Present. Contract is for 3 years with options. Contract Scope: Full-service landscape maintenance services including all routine tasks such as mowing, irrigation, trash removal, etc. Also includes renovations and most other activities typically associated with landscape maintenance. Contract Amount FY 23-24 is estimated at $367,000. Contract Agency: City of Dublin Contract Title: Public Works Municipal Services Project Manager: Andy Russell Public Works Director City of Dublin 100 Civic Plaza, Dublin, CA 94568 (925) 833-6630 Email ~ Andrew.russell@dublin.ca.gov Contract Period: 1984 to Present. These have been a series of 3 -year contracts since 1984. In 2012, MCE was awarded a 5-year contract. Currently on a multi-year extension. Contract Scope: Full service Public Works maintenance including parks, streets, landscape, buildings, drainage maintenance and special events including traffic control and site custodial for the annual St. Patrick’s Day parade and festival. Contract Amount: FY 23-24 is estimated at $10,200,000. 4. Quality Control Plan: MCE’s consistent goal is to provide quality services which, at a minimum, meet the expectations of our City partners. In order to achieve that goal, we adhere to the following plan. First and foremost is the hiring of qualified personnel and proper training of all crew members to fully understand the required specifications and intended outcomes. This is done through training of task specific responsibilities, visual and written performance standards, follow up inspections of work by supervisory personnel and daily communications of crews of issues at each location all in a comprehensive Quality Assurance (QA) program. Our QA Program is based upon a cooperative effort by all parties to ensure delivery of outstanding services. The team approach includes City Staff, MCE Project Team, and employees. Part of the Supervisor’s and Area Manager’s duties will entail reviewing work performance and finding and resolving deficiencies before they are identified by City Staff. In addition, the Director of Maintenance and/or President will periodically perform an on- site review of the quality of work being performed. Th is process will provide another set of eyes to validate the effectiveness of our crews and programs in place. Since 2000, MCE has had very few complaints from the public. If a complaint were to occur, it will be handled swiftly by the Area Manager. He will contact the Supervisor to get pertinent details upon notification by Supervisor or City. Depending upon the n ature and severity of the complaint, appropriate disciplinary action will be taken to ensure there is not a repeat of the complaint. Once an initial investigation is complete, the Area Manager will call Jorge Garcia and review the complaint and steps taken to resolve it. Damage to private property, while rare, can occur. Typically, this involves a private vehicle. MCE’s Area Manager will investigate the damage claim and coordinate the investigation with MCE’s Safety Manager. A full report on cause, mitigation and prevention occurs on all accidents or damage. This report is reviewed by both the Sr. Vice President and President of MCE. Appropriate restitution or payment is made to the claimant if warranted. The city will be advised of the outcome, if necessary. Aside from the QA program discussed earlier, the shortest and most direct means to correct problems is the prevention of problems. While this is impossible to prevent 100% of the time, it begins with hiring the right employees and training at the onset of employment with MCE. The prevention continues daily with the on- site review of work quality by the supervisor. Continued or broader based problems will be reviewed by the Area Manager and periodic crew training may occur.