HomeMy WebLinkAboutComplaint, Inspection, & Enforcement TrackerSubmission Date
3/27/2025
3/27/2025
3/27/2025
12/22/2026
Anonymous or Self-Identified?
Self Identified
Self Identified
Self Identified
Anonymous to the City
Complaintant Name
Amber McGarvey
Amber McGarvey
Amber McGarvey
N/A
Phone Number
1 (732) 673-9631
1 (732) 673-9631
1 (732) 673-9631
N/A
Email Address
amber.rose.mcgarvey@gmail.com
amber.rose.mcgarvey@gmail.com
amber.rose.mcgarvey@gmail.com
N/A
Alleged Violator
The Diamond Bar Golf Course
The Diamond Bar Tennis Club HOA
Starbucks
Emerald Pointe Apartments
Alleged Violator Address
22751 Golden Springs Dr., Diamond Bar, CA 91765
22900 Hilton Head Dr., Diamond Bar, CA 91765
22438 Golden Springs Dr., Diamond Bar, CA 91765
2840 S Diamond bar Blvd
Alleged Violator Generator Type (Edible Food, Organics, Self-Hauler)
Commercial
Commercial
Commercial
Multi-Family
Alleged Violator Contracted Waste Hauler
Valley Vista Services
Valley Vista Services
Valley Vista Services
Waste Management
Alleged Violator Acct. Number (if Self-haul violation, N/A)
N/A
N/A
N/A
N/A
Type of Alleged Violation
Lacking recycling containers
Lacking recycling containers
Lacking recycling containers
Lack recycling containers
Relevant Photos Saved in IR?
Yes
Yes
Yes
N/A
Identities of Witnesses
N/A
Pursuing Investigation?
Yes
Yes
Yes
No
Investigation Commencement Deadline
4/22/2025
4/22/2025
4/22/2025
12/22/2025
Enforcement Action Being Taken?
No
No
No
Yes
Notes
City recently transitioned existing hauler sectors- a mixed trash and recycling company to a source seperated recycling company. Auto-enrollment letters will be sent 1/15/26 and 2/15/26,
and equipment delivered March 15.
Date Inspected
3/27/2025
3/27/2025
3/27/2025
Inspected Subject
The Diamond Bar Golf Course
The Diamond Bar Tennis Club HOA
Starbucks
Inspected Subject Address
22751 Golden Springs Dr., Diamond Bar, CA 91765
22900 Hilton Head Dr., Diamond Bar, CA 91765
22438 Golden Springs Dr., Diamond Bar, CA 91765
Inspected Subject Generator Type (Edible Food, Organics, Self-Hauler)
Commercial
Commercial
Commercial
Inspected Subject Contracted Waste Hauler
Valley Vista Services
Valley Vista Services
Valley Vista Services
Inspected Subject Acct. Number (if Self-haul violation, N/A)
N/A
N/A
N/A
Inspcted Subject Generator Type (Residential, Commercial, Multi-Family)
Commercial
Commercial
Commercial
Complaint Investigation or Routine?
Complaint Investigation
Complaint Investigation
Complaint Investigation
Focus of Inspection
Recycling compliance
Recycling compliance
Recycling compliance
Inspector Name
Tara Reyes
Tara Reyes
Tara Reyes
Inspector Affiliation (Contractor, Code Enforcement, Hauler, City Rep.)
City Rep
City Rep
City Rep
Notice of Violation Administered?
No
No
No
Notice & Educational Materials Provided Saved in IR?
Yes
Yes
Yes
Notes
The facility has three (3) commingled trash and recycling bins, one recycling bin dedicated to cardboard, and three (3) food waste carts. Landscaping waste is hauled off-site by a private
landscaper. Back-of-house operations include separate containers for trash/recycling and organics. For banquet guests, trash, recycling, and organics are provided and set up upon reservation.
Because Valley Vista services commingle trash and recycling, the golf course is offering recycling services to its guests. Contamination was observed in all waste streams. These issues
will be addressed during the hauler transition in September 2025, which will include an extensive education campaign and standardized, SB 1383-compliant cart colors.
The property contains 26 waste enclosures, each with one to two mixed waste and recycling bins, and an organics (food waste) cart. Landscaping services are provided by a contracted company.
Inspection confirmed that residents are participating in organics recycling by placing food waste in bags, as instructed by Valley Vista Services. However, contamination was observed
across waste streams. This issue will be addressed during the upcoming hauler transition, when Waste Management takes over commercial and multifamily collection services in September
2025. As part of the transition, a comprehensive outreach and education campaign will be implemented. Additionally, all carts will be replaced with color-coded containers in full compliance
with SB 1383 requirements.
Starbucks shares a waste enclosure with Jimmy John’s and Crumbl Cookies. The enclosure includes two (2) mixed trash/recycling bins and one (1) yellow-lidded food waste cart. Due to commingled
bins, Starbucks does not currently offer separate containers for trash and recycling for staff or guests. However, separate containers for organics are available in customer and staff
areas, as confirmed during inspection. Under the new contract beginning September 2025, Starbucks will be required to provide clearly labeled, source-separated containers for trash,
recycling, and organics. The City and hauler will provide education and outreach before the transition, and all carts will be updated to SB 1383-compliant colors.
Notice of Violation Administered Date
Violator
Violator Address
Violator Generator Type (Edible Food, Organics, Self-Hauler)
Violator Contracted Waste Hauler
Violator Acct. Number (if Self-haul violation, N/A)
Factual description of violations of this chapter
Regulatory section being violated
Compliance Due Date
Compliant by Initial Due Date?
Compliance Due Date Extended?
If Yes, Reasoning
New Compliance Due Date
Penalty Imposed?
Number of Previous Violations (0, 1, 2+)
Penalty Amount
Paid?
Date Resolved
Notes