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References/Reference Letters
Ron Grassi
Director of Programs
Phone: 707-399-3233
Email: rgrassi@sta.ca.gov
Debbie McQuilkin
Program Manager
Phone: 707-399-3231
Email: dmcquilkin@sta.ca.gov
Benjamin Eachus
Head of Partnerships
Phone: (570) 401-6399
Email: ben@gogograndparent.com
1600 Bryant St. No 410477
San Francisco, CA 94141
Lori Wilson
Assemblywoman, District 11
Phone: (707) 438-7359
Fax: (707) 438-7344
One Harbor Center, Ste. 270
Suisun City, CA 94585
support@gog ograndparent.c om1600 Bryant St., No 410477
San Francisco, CA 94141(855) 464-6872
Benjamin Eachus
Head of Partnerships
(570) 401-6399
ben@gogograndparent.com
1600 Bryant St. No 410477
San Francisco, CA 94141
Date: February 13, 2025
To whom it may concern:
I am writing to recommend B811 Medical Transportation Service, which has been an integral
transportation partner for GoGo Grandparent since 2023. In their role as our service provider, B811
has consistently delivered high-quality, demand-responsive transportation services, effectively
serving seniors and adults with disabilities throughout our service regions.
B811 MedTrans excels in providing scheduled transportation for critical medical appointments,
including dialysis treatments, physical therapy sessions, and radiation treatments. They also
facilitate essential non-medical trips for grocery shopping, community engagement activities, and
personal appointments – services that align closely with your Diamond Ride program's objectives.
Currently, B811 Medical Transportation Service successfully completes approximately 680 trips
monthly, ensuring our clients maintain their independence through reliable access to transportation.
During our partnership, B811 Medical Transportation Service has consistently upheld the highest
standards of service delivery, characterized by their professionalism, dependability, and strict
adherence to safety protocols. Their exceptional ability to handle dynamic scheduling requirements,
deliver punctual service, and maintain clear communication with both passengers and our dispatch
operations has established them as one of our most dependable service providers.
Based on our experience, we are confident that B811 Medical Transportation Service will prove to
be an excellent partner for your Diamond Ride program. If you would like to discuss our experience
with B811 MedTrans in more detail, please don't hesitate to reach out using the contact information
above.
Sincerely,
Benjamin Eachus
Head of Partnerships at GoGoGrandparent
Benjamin Eachus
Solano Transportation Authority
Member Agencies:
Benicia ♦ Dixon ♦ Fairfield ♦ Rio Vista ♦ Suisun City ♦ Vacaville ♦ Vallejo ♦ Solano County
423 Main Street, Suisun City, CA 94585-2413 ♦ Telephone (707) 424-6075 / Fax (707) 424-6074
Email: info@sta.ca.gov ♦ Website: sta.ca.gov
February 6, 2025
City of Diamond Bar
21810 Copley Drive
Diamond Bar, CA 91765
Dear Program Manager,
It is my pleasure to provide this reference letter for B811 Medical Transportation Service, which has
been a valued service provider for the Solano Transportation Authority (STA) since 2022. B811 Medical
Transportation Service has successfully provided similar Dial-A-Ride services to our agency's clients
under the Solano Medical Trips Concierge Services Mobility program, meeting the transportation needs
of seniors, veterans, and adults with disabilities across Solano County.
The services provided by B811 Medical Transportation Service include demand-responsive
transportation for medical appointments, adult day programs and other essential trips, similar to those
offered under your Diamond Ride program. Their professionalism, reliability, and attention to safety
protocols have earned them high praise from both our staff and the program participants they serve.
B811 MedTrans has demonstrated its ability to manage on-demand scheduling, ensure timely pickups
and drop-offs, and maintain excellent communication with both clients and dispatchers.
Thank you for considering this reference. I can honestly tell you that my personal experience with B811
Medical Transportation Service is that they go above and beyond to assist our clients and highly
recommend them. I trust that they will deliver exceptional service to the participants of your Diamond
Ride program.
Should you wish to discuss our experience working with B811 Medical Transportation Service further,
please feel free to contact me at the information below:
Sincerely,
Debbie McQuilkin
Program Manager
Email: dmcquilkin@sta.ca.gov
Direct: 707-399-3231
www.SolanoMobility.org