HomeMy WebLinkAboutDiamond Bar Monthly Report Cover Letter 09.2025October 30, 2025
Tara Reyes
Management Analyst
City of Diamond Bar | City Hall
21810 Copley Drive
Diamond Bar, CA 91765
RE: City of Diamond Bar Commercial September 2025 Reporting
Dear Tara Reyes,
Per Section 8.3.1 of the Franchise Agreement, Waste Management (WM) respectfully submits the following reports outlined below for September 2025.
A.-B. Waste Collected and Diverted
See attached Diversion Report
Summary of Customer subscription data, including the number of accounts
See attached Customer List
Number of waivers reviewed and reverification inspections performed
Waivers reviewed during reporting period - 0
Reverification inspections performed - 0
Number of warning notices issued for contaminated recyclable and organics containers, and tags or notifications for Excluded Waste improperly placed for Collection
Number of contamination warning notices issued for RECY - 57
Number of contamination warning notices issued for ORGN - 0
Public Education Notification Tags
Category
Sept
Material Contaminated / Unacceptable
0
Material on Ground
0
Overloaded / Exceeded Limit
0
Overloaded (Safety Issue)
0
Material Stuck in Container
0
Total
0
Narrative summary of problems encountered and actions taken with recommendations for City, as appropriate
WM and city had final meeting to discuss residential transition progress.
WM continues to provide city with bulk list.
WM has conducted about 25 site visits to address contamination and overages.
WM has conducted outreach to about 50 businesses to ensure we are providing the correct service recommendations.
Customer complaint logs
See attached Complaint Log
Number of route reviews conducted
None to report at this time
Copies of promotional and public education materials sent
None to report at this time
Record of the date and to whom the promotional and public education material was disseminated. For any mass distribution through mailings or bill inserts, provide a record of the date,
the type and number of accounts that received the information
See attached Outreach & Education Report
Mass distributions:
Bill Insert sent on _____0____ to ____0____ customers
Postcards/Letters sent on ____0______ to __0______ customers
Commercial recycling and organics site visits summary
See attached Site Visit Report
L.-O. List of customers that do/do not participate in an organics recycling program, food recovery program &/or using third-party recycling
See attached SB 1383 Compliance Report
P. Additional information requested
N/A
Should you have any questions or require additional information, please feel free to contact me via email at jgoldman@wm.com or phone at 626-825-3785.
Respectfully,
Joshua Goldman
Public Sector Manager