HomeMy WebLinkAboutExhibit A-SVM Diamond Bar Proposal 2022Proposal to Provide
Solid Waste Consulting Services
Presented to:
City of Diamond Bar, California
Submitted by:
3002 Dow Avenue, Suite 116, Tustin, CA 92780
Office: 866.241.4533
info@sloanvazquez.com · www.sloanvazquez.com
Contact: Enrique Vazquez
enrique@sloanvazquez.com
626-347-3226
May 4, 2022
EXHIBIT A
3002 Dow Avenue, Suite 116, Tustin, CA 92780
866.241.4533 www.sloanvazquez.com
May 4, 2022
Mr. David Liu, Public Works Director/City Engineer
City of Diamond Bar
RE: Technical Assistance to Secure New Solid Waste Collection Services Agreements
Dear Mr. Liu,
Thank you for the opportunity to submit a proposal to provide consulting services for the City of Diamond
Bar. The following proposal describes our qualifications to develop an RFP and draft Franchise Agreement
for Solid Waste Collection Services, and conduct exclusive-competitive negotiations with the City’s current
franchisees, Waste Management and Valley Vista Services, through a competitive proposal process.
Sloan Vazquez McAfee (SVM) is a consulting firm focused exclusively on municipal solid waste planning
and management services. Our expertise includes the development of franchise agreements; RFP
development and management; expert negotiation; financial reviews; disposal and recycling contract
analysis; rate adjustment reviews; collection, transfer and processing operations analysis; waste
composition and characterization studies; and, infrastructure and system feasibility studies. Together, the
firm’s partners have over 65 years of wide-ranging expertise and experience in municipal waste
management and recycling.
The adoption of SB 1383 represents the most significant shift in solid waste collection policy in over thirty
years. Its impact goes beyond the collection and processing of organics to include rigorous outreach,
education and monitoring requirements. SVM brings the City of Diamond Bar our experience in modifying
and drafting Franchise Agreements to ensure full compliance with SB 1383. Additionally, SVM understands
the economic impacts of these requirements and is well-equipped to assist the City in achieving the best
value for the City’s ratepayers through this process.
Our proposal is specifically crafted to provide the City of Diamond Bar’s desired scope of work. Our team
is equipped to provide the flexibility and customized service necessary to support the City in navigating
this process. While we have prepared a proposed approach and timeline for anticipated tasks, we are able
to further customize our project plan in coordination with the City upon commencement of the project.
We are ready, willing and able to perform the proposed services and prepared to commence a process
that will successfully update the franchise agreements and secure the best services and the greatest value
for the residents and businesses of Diamond Bar.
Sincerely,
Enrique Vazquez
Sloan Vazquez McAfee
Note: SVM acknowledges receipt of RFP Addenda #1, Q & A, posted May 3, 2022.
EXHIBIT A
Diamond Bar Proposal Table of Contents
TABLE OF CONTENTS
A.Firm Background ................................................................................................................................... 1
Project Team Members............................................................................................................................. 3
Subcontractors .......................................................................................................................................... 5
B.Relevant Project Experience ................................................................................................................. 5
C.Project Understanding and Approach .................................................................................................. 6
Project Understanding .............................................................................................................................. 6
D.Reference Projects ................................................................................................................................ 8
E.Cost Proposal ........................................................................................................................................ 9
SVM 2022 Standard Rate Sheet ............................................................................................................ 9
Estimated Project Costsl ....................................................................................................................... 9
F.Project Timeline .................................................................................................................................... 9
G.Licenses, Professional Certificates, Memberships and Insurance ...................................................... 11
Exhibit A: Proposed Scope of Services
Exhibit B: Professional Resumes
EXHIBIT A
City of Diamond Bar Proposal Page | 1
A.FIRM BACKGROUND
Sloan Vazquez McAfee (SVM) is a municipal solid waste, recycling and organics services consulting firm.
Our team works to maximize solid waste and recycling programs, develop and procure high-value
franchise services, optimize system design and performance, ensure contract compliance and deliver
measurable results for public and private entities. Founded by Joe
Sloan in 2000, SVM was joined by Enrique Vazquez in 2005, and
Charissa McAfee in 2013. Combined, the firm’s partners have over
60 years of wide-ranging expertise and experience in municipal
waste management and recycling. With offices in Tustin, California,
SVM provides solid waste and recycling advisory services to both
public and private sector solid waste and recycling enterprises
throughout the United States. Our firm provides a unique
perspective, as all of our staff members have worked in the industry
and possess hands-on expertise and working knowledge of solid
waste and recycling program management and service delivery.
SVM has provided consulting services for numerous municipalities
and private organizations evaluating all aspects of solid waste
management. Our firm has comprehensive knowledge of Federal,
State and local regulations and industry best practices and provides
our clients with extensive experience in the development and
analysis of Solid Waste Franchise Agreements. SVM offers
economic, regulatory and evaluation proficiency we have fine-tuned through our academic and
professional experience, as well as keen industry insight developed through many years of direct, bottom-
line management of municipal solid waste and recycling contracts, including day-to-day responsibility for
delivery of services, ongoing development and implementation of new services, rate negotiation for
existing and/or new programs, development and preparation of operational data and service metrics.
Professional Services
SVM provides a wide array of waste management and recycling consulting services for public and private
sector clients throughout the United States. The following is a partial listing of municipalities for whom
SVM has conducted work.
•City Carson City, NV •City of San Benito, CA
•City of Culver City, CA •City of San Jose, CA
•City of Dana Point, CA •City of Santa Monica, CA
•City of Fresno, CA •City of Yuba City, CA
•City of Glendale, CA •County of Orange, CA
•City of Mission Viejo, CA •Monterey Regional Waste Management District
•City of Palm Springs, CA •Regional Waste Management Authority
•City of Pasadena, CA •South Bayside Waste Management Authority
SVM Partners
Contact Information
Address:
3002 Dow Avenue, Suite 116
Tustin, CA 92780
Joe Sloan
(714) 348-6350
Joe@sloanvazquez.com
Enrique Vazquez
(626) 347-3226
Enrique@sloanvazquez.com
Charissa McAfee
(858) 212-1427
cm@sloanvazquez.com
EXHIBIT A
City of Diamond Bar Proposal Page | 2
Our principal area of expertise is in the municipal solid waste collection and recycling industry.
MUNICIPAL SERVICE MANAGEMENT GENERAL SOLID WASTE SERVICE ANALYSIS
•Competitive Procurement Management
o Define the Scope of Services
o Prepare Request for Proposals
o Analysis and Ranking of Proposals
o Prepare Operations Proforma
o Interview Selected Proposer(s)
•Service Contract Negotiation
•Contract Compliance Management
•Rate Adjustment Negotiation
•Comparative Rate Surveys
•Rate Reviews & Cost of Service Studies
•Operational Reviews & Performance
Assessments
•Collection Operations
o Refuse
o Recyclables
o Green Waste
•Recyclables Processing
•Organics Processing
•Residential Recycling & Organics
•Commercial Recycling & Organics
•C&D Recycling
•Disposal Options
•Solid Waste Transfer
•Commodity Market Development
OPERATIONS MANAGEMENT FACILITY EVALUATION & OPERATION
•Collection Route Analysis
o Route Audits
o Billing Audits
•Re-Routing
•Review Customer Service & Billing
Functions
•Revenue Enhancement Methods
•Staffing, Personnel Classification & Job
Descriptions
•Performance Metrics Development &
Management
•Training for Management & Operations
Personnel
•Recycling Processing Systems
•(MRF Project Development)
•Conveyors, Balers, Screens, Optical sorting
systems
•Conceptual Facility Design
•Bid Analysis & Ranking
•Process Capacity and Operating
Specifications
•Acquisition/Negotiation of systems and/or
components
•Warranty Management
•Start-up Management & Operations &
Training
•Preventative Maintenance Programs
•Operations & Training
EXHIBIT A
City of Diamond Bar Proposal Page | 3
PROJECT TEAM MEMBERS
The SVM team has the skills and available capacity to effectively execute all proposed work in a timely
and thorough manner, with the direct involvement and oversight of the company principals. The following
team members will be responsible for the successful implementation of this project:
Enrique Vazquez – Principal
Mr. Vazquez will serve as the Project Manager. Mr. Vazquez will
have responsibility for the coordination of quality professional
services to the City, overall performance of the personnel, and
timely completion of this engagement. He will also coordinate
activities with City staff and monitor the progress of the project
and all phases of the engagement to ensure satisfactory
performance.
Mr. Vazquez will participate in all aspects of the project but will
focus performing the financial analysis and negotiations. Mr.
Vazquez will also be responsible for overseeing the development
of the franchise agreement language, RFP documents, and
baseline deliverables.
Mr. Vazquez has previous experience in the evaluation of both
of the City of Diamond Bar’s franchise haulers and is well familiar
with their programs and the costs associated with providing
those services. Mr. Vazquez also oversaw the audits of Waste
Management and Valley Vista for the City of Diamond Bar and is
able to apply his in-depth understanding of their financial
approach, contract performance, and infrastructure.
Mr. Vazquez has vast experience in the management and
operations of municipal solid waste collection and has a thorough
understanding of all the aspects related to their management
including knowledge of cost of service analysis and rate setting
and administration concepts and procedures. He has been
responsible for the adoption of numerous municipal solid waste
and recycling programs from conception and design to
implementation.
Mr. Vazquez is an expert on the economics related to solid waste
programs and specializes in financial modeling and review. Mr.
Vazquez has a Bachelor’s of Science in Business Administration
from the University of Southern California. His resume is
provided in Exhibit B, Professional Resumes.
ENRIQUE VAZQUEZ
REFERENCE PROJECTS: City of
Palm Springs
•City of Mission Viejo
•City of Pasadena
•City of Glendale
•City of Dana Point
•City of Culver City
EXHIBIT A
City of Diamond Bar Proposal Page | 4
Joe Sloan – Principal
Joe Sloan will participate in the development of the draft
franchise agreement, the RFP documents, the evaluation of the
proposals and the negotiation with the franchise haulers.
Mr. Sloan has extensive knowledge of industry best practices and
has demonstrated results in all aspects of solid waste collection,
single-family residences recycling, multi-family recycling,
commercial recycling, construction and demolition debris
recycling, and materials processing. He has overseen the
completion of recycling and solid waste processing system
commissioning and performance testing projects throughout the
United States.
Over the course of his career, Mr. Sloan has advised numerous
local governmental agencies and municipalities. He has directed
residential and commercial recycling, municipal contract
development, commercial market development, comprehensive recycling programs, solid waste facility
development, efficiency studies, rate adjustment process and public policy analysis. His credentials and
experience are more fully delineated in his resume, which is provided in Exhibit B, Professional Resumes.
Charissa McAfee – Principal
Charissa McAfee will assist in all aspects of the project but will be
primarily responsible for review of the current franchise
agreements, research, the incorporation of SB 1383
requirements into the new franchise agreement, and the
management of the RFP process. In addition, Ms. McAfee will
ensure that the services are completed as required in the scope
of work and that project is completed on schedule.
Charissa McAfee has extensive experience in managing
municipal solid waste and recycling contracts, having had direct
responsibility for managing numerous solid waste and recycling
franchises. Her recent focus has been in assisting municipalities
and franchise haulers in adopting and implementing SB 1383
requirements. She has demonstrated success in designing and
executing recycling education and outreach programs,
developing and implementing organics recycling outreach and
education programs, and has led teams at numerous hauling
divisions in their development of documentation and reporting
systems for submittal to CalRecycle. Ms. McAfee has also authored numerous competitive proposals,
applications and comprehensive reports. Her resume is provided in Exhibit B, Professional Resumes.
CHARISSA MCAFEE
REFERENCE PROJECTS:
•City of Palm Springs
•City of Mission Viejo
•City of Pasadena
•City of Glendale
JOE SLOAN
REFERENCE PROJECTS:
•City of Pasadena
•City of Glendale
•City of Dana Point
EXHIBIT A
City of Diamond Bar Proposal Page | 5
SUBCONTRACTORS
All work will be conducted by SVM team members. No portion of the Diamond Bar project will be
subcontracted.
B.RELEVANT PROJECT EXPERIENCE
Client: City of Palm Springs, CA
Project: Municipal Franchise Agreement Modification and Contract Negotiation, 2021-2022
SVM provided technical assistance to City staff throughout the process of reviewing the current
franchise agreement, developing a new franchise agreement to incorporate all SB 1383 requirements
and to update the language to include innovative services and industry best practices. SVM assisted with
the exclusive negotiations with the City’s exclusive hauler, including analysis of the financial proposal.
Project: Performance Review of Franchise Hauler, 2018-2020
In 2018, the City of Palm Springs engaged SVM to conduct a performance review of the franchise hauler.
SVM completed the performance review and develop several recommendations for the City to addresses
in upcoming negotiations. SVM was also engaged to review the 2017/2018 and then the 2019/2020 rate
adjustment applications as submitted by the franchise hauler. SVM review resulted in the correction of
rates and a significant credit to the ratepayers due to miscalculation of rates.
Client: City of Mission Viejo, CA
Project: Municipal Franchise Agreement Modification and Contract Negotiation, 2018-2020
SVM provided technical assistance to City staff throughout the process of reviewing the current
franchise agreement, developing a new franchise agreement to incorporate all SB 1383 requirements
and to update the language to include innovative services and industry best practices. SVM prepared
RFP documents, managed a competitive procurement, evaluated proposals and provided
recommendations to the City. SVM then assisted with the negotiations with the City’s selected hauler.
Client: City of Pasadena, CA
Project: Municipal Franchise Compliance Audit, 2006-2009, 2013-present
Between 2013 and the present, and previously between 2006 and 2009, the City of Pasadena chose SVM
to conduct financial and operational audits of the franchise haulers to ensure contract compliance
including the proper reporting of diversion and payment of franchise fees. Financial and operational
records and documents are reviewed on-site. The process includes reviewing financial statements,
general ledger entries, accounts receivable records, disposal records, routes configurations, route density,
allocation methodologies, etc. The findings and recommendations are documented in a draft report
submitted to the City for their review and commentary.
EXHIBIT A
City of Diamond Bar Proposal Page | 6
Client: City of Glendale, CA
Project: Regulatory Compliance Review – 2015-2019
In 2015, the City of Glendale selected SVM to conduct regulatory compliance review of their permitted
haulers. The first audit was for calendar years 2013 and 2014 and was completed in 2016. SVM
subsequently completed reviews of calendar years 2015, 2016, and 2017. SVM has assisted the City in
bringing haulers into conformance with permit requirements and compliance with State laws.
Client: Dana Point, CA
Project: Rate Review – 2018-2019, 2019 - Present
Project: Compliance Review – 2016 - 2017
SVM has rate adjustment application reviews for rate years 2017/2018 and 2018/2019. In addition, SVM
completed a compliance review for calendar years 2016 and 2017. SVM is currently in the process of
completing an expanded review of the 2018/2019 rate adjustment application due to irregularities fo und
by our auditors.
This involved a combination of site visits and teleconferencing to review and verify the correctness of
calculation of rate increases and the accurate reporting of tonnage disposal. This project involves
gathering, reviewing, analyzing financial and operational information from the hauler. Financial and
operational records and documents are reviewed on-site. The findings and recommendations are
documented in a draft report submitted to the City for their review and commentary.
C.PROJECT UNDERSTANDING AND APPROACH
PROJECT UNDERSTANDING
SVM understands that the City of Diamond Bar is seeking to conduct a competitive proposal process with
the two existing Franchise haulers, Waste Management and Valley Vista. With the current agreements
ending in August of 2023, there is an opportunity to address the recent changes in CalRecycle regulatory
requirements and the potential to include new and innovative services through the development of new
Franchise Agreement language.
SMV is well-equipped to assist the City in this endeavor. We offer a unique combination of skills and
expertise that directly aligns with the City’s scope of work, and sets us apart from other consulting firms.
•With SVM competitive proposal processes, the principals take the lead. Only principals, with
decades of experience in developing Franchise Agreements, managing RFP processes , and
effectively negotiating with prospective haulers, are involved in the process. City staff and
elected officials will have direct access to SVM principals, and all Diamond Bar project meetings
and City Counsel meetings will be attended by SVM principals.
•SVM offers the City of Diamond Bar our extensive knowledge of SB 1383 requirements and
implications. We have assisted other jurisdictions with updating their Franchise Agreements to
include SB 1383 requirements and we have created new Franchise Agreements for jurisdictions
EXHIBIT A
City of Diamond Bar Proposal Page | 7
taking the opportunity to fully update the Franchise Agreement language and requirements while
ensuring compliance with the new regulations. SVM has also consulted with Cities as they have
rolled out the implementation of new services to meet the SB 1383 requirements. Additionally,
SVM has advised haulers in Northern California as they have worked to design and implement
new SB 1383-compliant programs and services.
•SVM is familiar with the Diamond Bar hauler financials and compliance activities through our
work as the Auditing consultant for the City. This experience equips us to conduct this process in
a timely, effective manner. Given the City’s goals for this project and the established parameters
limiting the proposal process to existing haulers, SVM anticipates meeting the objective of
establishing new Franchise Agreements within the desired time frame, thus eliminating the
need to negotiate extensions. SVM will work to assist the City in achieving compliant, cost-
effective, services to minimize the impact on rate payers and streamline the rollout of new
programs and services.
Approach to Personnel
An expert level of experience is required to draft a new Franchise Agreement, manage a competitive
proposal process and effectively negotiate with selected hauler(s). SVM will dedicate Principal-level team
members to the project. Enrique Vazquez will serve as the primary point of contact and the project lead,
and City staff will have direct access to all SVM principals throughout the process.
Approach to Working with City Council, City Staff and Stakeholders
Throughout the project, SVM will maintain regular communication with City staff. SVM staff will be
available to participate in regular meetings with City staff at the frequency preferred by City staff. SVM
anticipates first meeting with staff to kick-off the project and to confirm the City’s preferred timeline.
During this meeting, SVM will also seek additional information from the City to establish an agreed upon
approach to the process.
SVM will be available to prepare and present recommended changes to the Franchise Agreement to City
Council in a workshop or committee-type setting. SVM will also be prepared to participate in two City
Council meetings following the completion of the RFP process to present the results of the competitive
proposal evaluations and to present the results of negotiations with the selected hauler.
SVM team members will be available to advise the City regarding communication with Stakeholders, and
can include requirements for City-approved Franchise Hauler communication with rate payers regarding
changes to services, rates and requirements as part of the RFP process.
Proposed Scope of Services
A proposed Scope of Services is provided as Exhibit A, as required in the proposal submittal requirements
(page 3 of this RFP).
EXHIBIT A
City of Diamond Bar Proposal Page | 8
D.REFERENCE PROJECTS
Descriptions of these reference projects are provided in Section B, Relevant Project Experience and as a
separate submittal as required in Planet Bids.
Client: City of Palm Springs, CA
Project: Franchise Agreement Modification and Contract Negotiation
Tracy Sheldon, Program Coordinator, Office of Sustainability
(760)323.8248
tracy.sheldon@palmspringsca.gov
Client: City of Mission Viejo, CA
Project: Franchise Agreement Modification, Competitive RFP Process and Contract Negotiation
Dennis Wilberg, City Manager
(949)470.3045
dwilberg@cityofmissionviejo.org
Client: City of Pasadena, CA
Project: Annual Municipal Franchise Compliance Audit
Mayra Ruuizesparza, Program Coordinator
(626) 744.7119
mruizesparza@cityofpasadena.net
Client: City of Glendale, CA
Project: Annual Hauler Fee and Diversion Compliance Reviews
Regina Wheeler, Recycling Coordinator
(818) 550.3432
rwheeler@glendaleca.gov
Client: City of Dana Point, CA
Project: Rate Review for 2018-2019
Project: Compliance Review for 2019 – 2020
Jennifer Anderson, Senior Management Analyst Public Works and Engineering
(949) 248.3571
janderson@danapoint.org
EXHIBIT A
City of Diamond Bar Proposal Page | 9
E.COST PROPOSAL
The proposed cost includes the specified meetings and activities described above and assumes that data
requested from the haulers will be complete and accurate the first time it is submitted and that it will be
received in a timely manner. SVM is offering a reduced fee proposal for Diamond Bar, as shown in the
Table below.
SVM 2022 Standard Rate Sheet
The following table sets forth the standard rates that are charged by SVM for projects that are completed
on a time-and-materials basis.
Principal……………………………………………………………………………………………………………………………….$275
Sr. Associate………………………………………………………………………………………..……………………………….$225
Associate……………………………………………………………………………………………….……………………………..$175
Clerical/Admin……………………………………………………………………………………….………………………………$65
In lieu of applying the Standard Rate Sheet to the completion of the proposed Scope of SVM offers to
provide the City of Diamond Bar a reduced hourly rate of $230 as described in the table below. All work
on this project will be conducted by an SVM Principal.
Cost Proposal
Project Task Hours Hourly
Rate
Total
Task A. Technical Assistance 88 $230 $20,240
Task B. Conduct Exclusive-Competitive Negotiations 60 $230 $13,800
Task C. Competitive Proposal Process 280 $230 $64,400
Task D. Extend Agreements up to 2 Additional Years TBD $230 TBD
Total 428 $98,440
SVM does not anticipate that this project will require out-of-pocket expenses other than mileage. As part
of this proposal, all mileage associated with the proposed Scope of Work will not be submitted for
reimbursement. Any additional expenses (printing, etc.) directed by and pre-approved by the City would
be submitted for reimbursement. The Fee Proposal includes participation in two (2) City Council meetings.
Additional City Council meeting participation requested by the City would be charged on an hourly basis
at $230 per hour.
F.PROJECT TIMELINE
SVM anticipates completing the project in nine (9) months from commencement, which allows for a three
(3)month buffer in case of any delays or scheduling challenges. This timeline also allows for a six (6)
months of hauler transition in case of any change in service delivery. During the hauler transition, the
hauler(s) will have time for ordering any proposed equipment and conducting outreach and education
regarding any new programs and services. The proposed timeline, shown in the table on the following
page, can be reviewed during the kick-off meeting with City staff and modified as directed by staff.
EXHIBIT A
City of Diamond Bar Proposal Page | 10
Draft Project Schedule
Task
Month
1
Month
2
Month
3
Month
4
Month
5
Month
6
Month
7
Month
8
Month
9
Month
10
Month
14
Month
15
June
2022
July
2022
Aug
2022
Sept
2022
Oct
2022
Nov
2022
Dec
2022
Jan
2023
Feb
2023
Mar
2023
July
2023
Aug
2023
Kick-off Meeting
A1. Review Franchise
Agreements
A2. Research
A3. Develop
Recommendations
A4. Identify new and
existing programs
C1. Develop RFP and Draft
Franchise Agreement
C2. Establish requirements
for baseline programs
C3. Manage and oversee
RFP process
C4. Evaluate proposals and
make recommendations
B1. Assist in negotiations
Contractor Implementation
of Transition Programs /
Outreach & Education
Start of new Agreement(s)
SVM Tasks Selected Hauler(s) Tasks
EXHIBIT A
City of Diamond Bar Proposal Page 11
G.LICENSES, PROFESSIONAL CERTIFICATES, MEMBERSHIPS AND INSURANCE
SVM will meet the City of Diamond Bar’s insurance requirements, and provide proof of insurance prior to
the commencement of this project. An example of our Certificate of Insurance, including contact
information, has been uploaded into the Planet Bids system as required in the RFP.
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
Exhibit A: Proposed Scope of Services
Task A: Technical Assistance
Task A.1 Review Franchise Agreements to Analyze Current and Desired Services
Immediately upon notice of award of contract, the SVM team will complete thorough reviews of the City’s
Franchise Agreements. Enrique Vazquez will manage the team and Charissa McAfee will coordinate the
activities and compile the results.
A.Current Franchise Agreement between the City of Diamond Bar and Waste
Management and Valley Vista.
The current agreement will be analyzed by Enrique Vazquez, Joe Sloan and Charissa McAfee. This
team will divide the sections according to areas of expertise. This team will identify City -specific
components that must be included in any future agreement, and components that require
regulatory updates due to changes in the law. Other opportunities or issues will also be identified.
Task A.2: Review and Analysis of Possible New Services for Inclusion in the Documents
In addition to potential services currently provided under the existing franchise agreement, the SVM team
will analyze the following possible new services:
A.Separate Collection of Organics
Compliance with CalRecycle regulations, including SB 1383 requirements for and AB 1826 for
organic materials collection, is a critical component of the new agreements. Joe Sloan and Enrique
Vazquez, both of whom have assisted numerous jurisdictions with organics solutions, will advise
the City regarding available approaches for organics, including regional processing options, and
provide insight regarding the associated costs and service implications.
B.SB 1383 Outreach, Education and Monitoring
The requirements for outreach, education, data collection, route reviews and waste composition
studies will be incorporated into the new Franchise Agreements. Best practices will be identified
and included as options for the City’s consideration. Charissa McAfee and Sue Vaccaro will review
the current system and provide information and analysis regarding the systems used in
jurisdictions throughout the state.
C.Other Programs and Services
Charissa McAfee will review the current programs and services, and provide information
regarding best practices and successful methods used by similar jurisdictions. These programs and
services could be included in the RFP as optional services with separate rates for the City’s
consideration. Programs might include promotion of edible food donation programs, sustainable
purchasing and other SB 1383 requirements outside of collection and processing services. Other
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
services might include community shredding events, collection of cell phones, batteries and
Sharps, clean up of illegal dumping, and a number of other anciliary programs offered in
jurisdictions throughout the region and the state.
Task A.3: Develop Comprehensive Matrix of Recommended Services
Charissa McAfee will compile the findings of A.1 and A.2 and prepare a comprehensive matrix of
recommended services for the City’s consideration.
Task A.4: New and Existing Program Selection
Charissa McAfee will take the recommended services selected by the City and combine them with the
existing programs and services the City wishes to continue to develop a complete Scope of Required
Services for inclusion in the procurement documents and draft Franchise Agreement.
Task B: Negotiations and Assistance in Finalizing Franchise Agreement
Task B services are provided following the description of Task C.
Task C: Prepare Procurement Documents and Draft Franchise Agreement
Under the direction of City staff, the SVM team will prepare the procurement documents. The SVM team
will prepare a draft Franchise Agreement to include any new programs and services desired by the City
and to address all aspects of hauler compliance with CalRecycle regulations.
Task C.1: Analyze and Make Recommendations for Baseline Provisions
The SVM team, led by Enrique Vazquez, will analyze and prepare recommendations regarding the
following elements:
A.Minimum Requirements
The SVM team prepare baseline service requirements, along with effective methods to monitor
compliance.
The recommended approach is as follows:
•A standard scope of services and requirements is provided to the two Proposers in order
to ensure that the proposed rates can be compared. Proposers have the opportunity to
submit proposals for residential and/or commercial services. Alternative proposals with
additional options for the City’s consideration will be accepted, but are only accepted in
addition to a standard proposal.
•SVM will prepare a benchmark proforma, which is our best estimate of what the services
should cost. We will use our extensive understanding of local infrastructure, personnel
and capital equipment needed to provide the required services, the current costs of
equipment, fuel, processing and disposal, and other costs.
•SVM uses this benchmark proforma, which is not disclosed to haulers during the process,
to evaluate the proposed rates on an annual revenue requirement basis. It is critical to
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
evaluate the total revenue requirement, because when rates are compared without the
corresponding anticipated service levels and participation rates, a proposal that may
appear to be a good value when comparing a few rates might be hiding sources of revenue
to make compensate for the select set of lower rates.
•SVM evaluates both the competitiveness and reasonableness of the cost proposals. The
competitiveness is the straight-forward ranking of lowest to highest proposed annual rate
revenue. The evaluation of the reasonableness of the cost proposals is where the
benchmark proforma is used. If the lowest rate revenue is significantly lower than the
benchmark proforma projected, it is likely that the hauler is not proposing the appropriate
number of routes, amount of equipment or level of staffing. In this case, it would be likely
that the hauler would either be unable to perform the services as required or would
attempt to obtain an unscheduled rate increase in order to maintain services.
•There are other components of the rate structure that are policy decisions. For example,
some cities require that commercial organics and recyclables services be offered at a rate
that is lower than the comparable level and frequency of solid waste services. The
purpose of a discounted organics and recycling program is to encourage commercial
participation. SVM can provide information and projections regarding this and other types
of pricing methodologies after learning more about the City’s diversion and rate goals.
B.Annual Rate Adjustment Methodology
Enrique Vazquez will evaluate the method described in the City’s Franchise Agreement and advise
whether other alternative methods might be considered, and the advantages and disadvantages
of each compared to the current method. This might include a different approach to indices, an
alternative weighting or separation of rate components (i.e. service vs. processing and disposal),
and opportunities associated with capping, or capping with rollover, annual rate adjustments.
C.Franchise Fees
Enrique Vazquez will analyze the potential impact of the new agreement on franchise fee
revenues and provide options to the City for consideration. Fees such as program administration
fees to offset the cost of the new requirements associated with SB 1383 and AB 1826, road
maintenance fees to offset the impact of collection vehicles on the City’s roadways, and other
potential fees can be presented for the City’s consideration.
D.Customer Services
Charissa McAfee will evaluate the City’s current Franchise Agreement and advise whether other
requirements should be considered in response to reports of missed collection services, spillage
on private or public property, billing complaints, new accounts, and extra bag pick up.
Additionally, the SVM team will provide information regarding recent industry trends such as
requiring the use of local call centers or City-specific prompts on call center answering systems.
E.Optional Services
The SVM team will review regional trends and best practices to identify if any additional services
would add value to the City and presented to City staff for consideration.
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
Task C.2: Manage and Oversee the RFP Process
SVM has found that our management of the RFP process provides critical support to City staff. The SVM
team is prepared to assist the City in the following ways:
•SVM will advertise the RFP to meet the City’s procurement requirements.
•SVM recommends conducting a mandatory Proposers’ Conference. This helps to ensure the
accuracy and quality of the proposals that are submitted. The SVM team is prepared to conduct
the Proposers’ Conference, under the direction of City staff.
•Due to the complex and dynamic nature of municipal solid waste services procurements, there
are typically a large number of technical questions submitted by the Proposers. SVM is available
to manage the process of compiling questions, preparing answers and writing the addenda
documents(s) for City approval and distribution through the City’s online bidding system.
•In coordination with and under the direction of the City’s procurement professionals, SVM can
assist in the process of documenting the submitted proposals.
Task C.3: Evaluate Proposals
The SVM team will provide City staff assistance with the following:
a.Evaluate and Rank Proposals
SVM will prepare documents evaluating each proposal for review by City staff, provide answers
to specific questions or technical issues, and attend meeting(s) with City staff to discuss the
proposals, if needed.
b.Prepare Additional Information
The SVM team will coordinate with City staff, as necessary, to request any additional information
from the proposers as needed to effectively evaluate the proposals.
c.Prepare Technical Analyses
The SVM team will compile technical analyses to verify that the Proposer can comply with the
performance specifications and criteria during the contract term. Other criteria will include, at a
minimum, evaluation of proposed equipment and equipment maintenance program; operation
capabilities; transition plan and experience; customer service plan and systems; implementation
timeline and capabilities; safety record and programs; hauler’s SB 1383 compliance plan; and an
overall evaluation of the viability of any new services that are proposed.
d.Evaluate Service Alternatives and Costs
The SVM team will evaluate service alternatives for viability, analyze proposed pricing for
reasonableness and competitiveness, and provide recommendations to City staff regarding
whether proposed service alternatives offer value and benefits to the City.
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
Task C.4: Complete Evaluation of Proposals
The SVM team, as directed by City staff, finalize the evaluation of proposals by including any additional
information requested by City, compiling scoring sheets and compiling the scoring results. The SVM team
will prepare a summary of the proposal process, proposals received, the evaluation process, and the
ranking of the proposals.
Task B: Negotiations and Assistance in Finalizing Franchise Agreement
The SVM team will provide the following assistance:
A.Support during Negotiations
The SVM team will prepare a list of any outstanding services or costs issues that require
negotiation with the top-ranked Proposer to clarify proposals, complete the final agreement and
ensure that the fees and rates are appropriate for the services that will be provided. Typically,
SVM principals are active participants throughout the negotiation process, providing assistance
and expertise either during negotiation sessions, or through direct consultation with City staff.
B.Prepare Final Agreement
The SVM team will prepare the service agreement based on negotiations conducted, proposed
fees and rates, final work plans and exhibits.
C.Attend City Council Meetings
The SVM team will assist staff by preparing documents for presentation to the City Council
summarizing the negotiations and the recommendation to execute service agreements with the
Service Provider selected. The SVM Project Manager and appropriate team members will attend
two Council meetings: 1) to present the results of the RFP process; and 2) to present the results
of the negotiation process.
EXHIBIT A
City of Diamond Bar Proposal Exhibit A
Scope of Services Summary and Estimated Hours
Task Description Estimated
Hours
A Technical Assistance
A.1 Review Franchise Agreements to Analyze Current and Desired Services 24.00
A.2 Review and Analysis of Possible New Services for Inclusion in the
Documents 24.00
A.3 Develop Comprehensive Matrix of Recommended Services 24.00
A.4 New and Existing Program Selection 16.00
B Negotiations and Assistance in Finalizing Franchise Agreement
B.1 Assist in Negotiations 60.00
C Prepare Procurement Documents and Draft Franchise Agreement
C.1 Develop the RFP and draft FA for the Solid Waste Collection Services 140.00
C.2 Establish requirements for a baseline program based on achieving
compliance with state mandates and maintaining existing and new
specified service levels. 20.00
C.3 Manage and oversee the RFP process, including advertisement 60.00
C.4 Evaluate Proposals & Make Recommendations 60.00
TOTAL 428.00
EXHIBIT A
City of Diamond Bar Proposal Exhibit B
Exhibit B: Professional Resumes
EXHIBIT A
JOE SLOAN – PRINCIPAL
THE FOUNDER OF SLOAN
VAZQUEZ MCAFEE (SVM),
JOE SLOAN HAS 30 YEARS OF
PROFESSIONAL EXPERIENCE
IN THE ENVIRONMENTAL
FIELD WORKING FOR THE
PRIVATE AND PUBLIC
SECTORS. JOE SPECIALIZES IN
MANAGEMENT OF SOLID WASTE SYSTEM PLANNING,
PROCUREMENT AND OPERATIONAL ASSESSMENTS; ECONOMIC
FEASIBILITY AND RATE STUDIES; MUNICIPAL SOLID WASTE
PROGRAM PROCUREMENT, STRATEGIC PLANNING AND
INFRASTRUCTURE ANALYSIS; MATERIAL RESOURCE FACILITY
SYSTEM EVALUATION; MATERIAL RESOURCE FACILITY PROJECT
DEVELOPMENT, COMMISSIONING AND PERFORMANCE
TESTING; AND, SOLID WASTE AND RECYCLING COMPOSITION
STUDIES.
JOE IS AN EXPERT IN CONCEPTUAL FACILITY DESIGN AND
EQUIPMENT SELECTION FOR MATERIAL RECOVERY FACILITIES
(MRF’S) AND TRANSFER STATIONS. HE HAS MANAGED
ZONING, BUILDING AND SOLID WASTE PERMITTING,
CONSTRUCTION AND START-UP OPERATION AND FACILITIES.
JOE HAS ADVISED GOVERNMENTAL AGENCIES AND
MUNICIPALITIES AND OVERSEEN THE COMPLETION OF
NUMEROUS RECYCLING AND SOLID WASTE PROCESSING
SYSTEMS FROM DESIGN AND EQUIPMENT PROCUREMENT TO
COMMISSIONING AND PERFORMANCE TESTING.
EDUCATION
BACHELOR OF SCIENCE IN
POLITICAL SCIENCE,
WYOMING UNIVERSITY
A FFILIATIONS
SOUTHERN CALIFORNIA
WASTE MANAGEMENT
FORUM
SOUTHERN CALIFORNIA
CONFERENCE ON
ENVIRONMENT AND
DEVELOPMENT
GREATER LOS ANGELES
SOLID WASTE
MANAGEMENT ASSOCIATION
NATIONAL TASK FORCE ON
PROGRESSIVE
ENVIRONMENTALISM
CALIFORNIA POLYTECHNIC
UNIVERSITY - LECTURER,
WASTE MANAGEMENT
CERTIFICATION
UNIVERSITY OF SOUTHERN
CALIFORNIA – LECTURER,
ENVIRONMENTAL
ENGINEERING GRADUATE
PROGRAM
EXHIBIT A
ENRIQUE VAZQUEZ – PRINCIPAL
ENRIQUE VAZQUEZ HAS
OVER 30 YEARS OF
EXPERIENCE IN THE
MANAGEMENT AND
OPERATIONS OF MUNICIPAL
SOLID WASTE COLLECTION
AND HAS A THOROUGH
UNDERSTANDING OF ALL
ASPECTS RELATED TO THEIR MANAGEMENT, INCLUDING
KNOWLEDGE OF COST-OF-SERVICE ANALYSIS AND RATE
SETTING, AS WELL AS ADMINISTRATION CONCEPTS AND
PROCEDURES.
ENRIQUE IS AN EXPERT ON THE ECONOMICS RELATED TO SOLID
WASTE PROGRAMS AND SPECIALIZES IN FINANCIAL MODELING
AND REVIEW. HE HAS PROVEN EXPERIENCE IN EXECUTIVE
DECISION-MAKING, POLICY DIRECTION, STRATEGIC BUSINESS
PLANNING, FINANCIAL MANAGEMENT AND LABOR RELATIONS.
HE IS A STRATEGIST EXPERIENCED IN DEVELOPING,
PRESENTING, AND GUIDING PROJECTS THROUGH TO CLOSURE.
ENRIQUE HAS EVALUATED THE CAPITAL AND OEM COSTS FOR
PROJECTS AROUND THE COUNTRY TO HE HAS DEVELOPED A
PROPRIETARY BENCHMARKING TOOL THAT PRODUCES HIGH-
PRECISION COST PROJECTIONS FOR THE DEVELOPMENT OF
RFPS AND THE EVALUATION OF PRICE PROPOSALS.
EDUCATION
BACHELOR OF SCIENCE IN
BUSINESS ADMINISTRATION,
UNIVERSITY OF SOUTHERN
CALIFORNIA
EXPERTISE
FINANCIAL MODELING AND
ANALYSIS
COST OF SERVICE AND RATE
ANALYSIS
RATE ADJUSTMENT REVIEW
AND ASSESSMENT
EFFICIENCY STUDIES AND
ANALYSIS
SOLID WASTE FACILITY
DEVELOPMENT AND
OPERATIONS
PROCESSING EQUIPMENT
SELECTION AND
PROCUREMENT
FLEET MAINTENANCE
OPERATIONS AND
MANAGEMENT EVALUATION
EXHIBIT A
CHARISSA MCAFEE – PRINCIPAL
CHARISSA MCAFEE HAS OVER
20 YEARS OF PROJECT
MANAGEMENT EXPERIENCE,
INCLUDING 14 YEARS OF
EXPERIENCE IN THE MUNICIPAL
SOLID WASTE SECTOR. SHE
BRINGS HER EXPERIENCE IN
OVERSEEING SOLID WASTE
CONTRACT MANAGEMENT, DIVERSION PROGRAM DESIGN AND
DELIVERY, AND PROGRAMMATIC AND LEGISLATIVE ANALYSIS TO
THE FIRM. SHE HAS CONDUCTED NUMEROUS REGIONAL SOLID
WASTE ASSESSMENTS, EVALUATING EXISTING AND AVAILABLE
INFRASTRUCTURE, PROGRAMS, SERVICES, DIVERSION RESULTS
AND FEES.
CHARISSA OFFERS EXTENSIVE EXPERIENCE IN CONDUCTING MRF
FEASIBILITY STUDIES, PREPARING WASTE COMPOSITION REPORTS,
AND PROVIDING COMPREHENSIVE CONTRACT ANALYSIS,
INCLUDING THE REVIEW OF INDIVIDUAL CONTRACTS TO IDENTIFY
OPPORTUNITIES FOR MODERNIZATION AND OPTIMIZATION. SHE
HAS PREPARED NUMEROUS REPORTS COMPARING REGIONAL
SERVICE AGREEMENTS TO IDENTIFY BEST PRACTICES, ENSURE
OPTIMAL VALUE AND PROVIDE THE ANALYSIS DECISION MAKERS
SEEK AS THEY CONSIDER THE COSTS AND BENEFITS OF ENHANCED
PROGRAMS AND SERVICES. CHARISSA BRINGS A KEEN
UNDERSTANDING OF THE TYPE OF DATA AND COMPARATIVE
INFORMATION REQUIRED IN ORDER TO MAKE DECISIONS IN THE
BEST INTEREST OF STAKEHOLDERS AND TO PROVIDE RATIONALE TO
STAKEHOLDERS REGARDING NEXT STEPS.
EDUCATION
BACHELOR OF ARTS IN
SOCIOLOGY, COVENANT
COLLEGE
MASTERS IN BUSINESS
ADMINISTRATION,
CALIFORNIA STATE
UNIVERSITY SAN MARCOS
EXPERTISE
FEASIBILITY STUDY
MANAGEMENT
COMPETITIVE PROCUREMENT
MANAGEMENT
SOLE-SOURCE NEGOTIATION
MANAGEMENT
SCOPE OF SERVICES
DEVELOPMENT
CONTRACT ANALYSIS
LEGISLATIVE PROGRAM
REVIEW
TECHNICAL REPORT
PREPARATION
EXHIBIT A