HomeMy WebLinkAboutRe_ Diamond Bar Village HOA Update (52).msgCAUTION: This message originated outside of our City of Diamond Bar network.
Okay thank you
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,hRUN-S1wWlv3NTdhiQeVJSKgW7fuxd7h1DGpXpILdHS1yB91HKcRS34zwN6PglzNN3Vgznk8BM
xiquZRiLJZw64d5kPjnmRAJneRcJv23cg,&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
On Tue, May 25, 2021 at 1:20 PM Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>> wrote:
Hi Yvette,
Yes, we are going to meet the plumber at the site to go over his schedule of repairs. If he does not have an answer then we would need to circle back with you.
Thanks,
Raymond Tao l Building Official
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0>
909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,fcfiBgBm8vSLd1eYJc82sNemq32N2fpktFJTjoL6IMd-IOm4HWT-oiz0wYp9kDY3IspXM5vcKbUlmEhYSUjUHbOspMFNAuSXNuon
wSzog4QE71A_N5o-uqam&typo=1><http://www.diamondbarca.gov/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,991yO96DMWX3Zl6QnoDXywvXfbazVKTlfMTYjn1gJRJ480p8HIzVgN5nsTsz
1d7UgmDqIIiGGlxPj227zOBUQ0NJBBgZVC3cLcDMSJpoey8kG86H78U8zpQQ&typo=1>>
On May 25, 2021, at 10:46 AM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> wrote:
CAUTION: This message originated outside of our City of Diamond Bar network.
Hi Raymond, I see Shannon reached out to you after this email. Did you get what you needed?
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,HPzXKqrtPh74xlaitwZ_5Iiws3kxLUJyGwRpoZ-RJsb7cjRTl7Y-AMfv6mGGWhhkmj29ksxtEf
chPZzvS_Bh-6XJ5RyIUbIUn_qVMIdUlVL8_I-bE6I,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,sTkDZhqPwxlsgl6-s5woULEQxk762esdvHKWxDDUKlIl8gW0vTczB37mlS5cGh
9bS-mZvKArXgzVHwiIS1opMlDxmTTuVkCVPjz0c3O5cRxmycKE&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
On Fri, May 21, 2021 at 6:41 AM Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>> wrote:
Good morning Yvette,
Can you check on the status? I haven’t heard any follow up. Thank you.
Thanks,
Raymond Tao l Building Official
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://1/0>
909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,_WxZ69YUmu2acVoyQAHASUnGfWW6CSCT4MAbWXjg8wQBC4QJhJk7R894v3S94dYjQ0MXAExnOZNxRMJrX5Z2fgXU65IEE4GKMGer
CrKFFRPYwYI,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,_No21oCWA4AEkSW3mUsopJwp_iL5i5LEA-j8tVc6bYtfpiAN-2KIMWu0KuIflhL2n8e5kVA672UJouR3DTbNUisA1nrTuLDbE2L3
P9vAQEjF8Hz6-UoyrXGPeMo,&typo=1><http://www.diamondbarca.gov/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,nN-gutyKERfevhBqRARGg2b2f5TAObfgwqbyMObt9pPr17Hc6NkS_AFS
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aw8ZKRC3v3pLbrOvF-ZfJLukJ8dx4tvFw-We9lqnU_xr4b58lt65fLn2n8j&typo=1>>
[X]
On May 19, 2021, at 12:18 PM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>> wrote:
CAUTION: This message originated outside of our City of Diamond Bar network.
Okay, I'll forward your message to them and have them contact you to schedule the in person meeting.
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,WQS3SUeydE4ubpqQQ-KDWh4j0GqIAd4-Gm92kFCVAmrNoiUX_6qFgn0XRmRuqOWlrM1MAXbNKm
izfvJ_Sx4Pd5Y5OIW_zi36h6AVt4lhjojvWv76BJcziA,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,eDzxzoUadRreAGthAR_1Kipk0QNONeCEaCQoUFedfGj0ZzQ8E0AbCBfqFt
Syjw8Dl6aYrYyVstS9PFa-TxRhv68P0hiFkbSsjQGKFTmVsG0nLA,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,WchvUaB-9ETOLJ44OqpJvml9cXM_0JjxybepAuzdV_Wg2gIUAN
qTCuNh__wRnJDbgCQzF6s_fxCEznxiR9IiIuIn_kXCikgwjpZdPvDMdo9Uzez-D1g,&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
On Wed, May 19, 2021 at 11:11 AM Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><mailto:RTao@diamondbarca.gov<mailto:RTao@
diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>>> wrote:
Good morning Yvette,
We were looking for an in person meeting to go over the status of the plumbing repairs requested by the city. We also wanted to observe the work that he was doing to unit F but that
day is a public holiday.
Thanks,
Raymond Tao l Building Official
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0>
909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,rU8gAHRw3Qc6Ar2CrhJzIPJyRj5znE-4HuTtvDaZpXX9ixwWRoVx2h5jlu72HylgOhCN8kA5pEfz28EuZnIouAk3NiPcecDD7dZ6
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Nki_2yGrJdAa8hhyG-G2YH4YKOcXW2vTDyf654XiqNy0-daaLueNbCnqqYAKAYaEnHq4ywk6d52V2Ypqb3Ai0LA3w,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,LipVMIOIRRNho1WC2C
0v18t6ifklG5AfC_07ydEdQwru2dLuukuG9MCNoA_woAppwBYKupK9C1As6oM9aMaqGodoIMEs29Zx9GeW19jWzhqvkoCVAg,,&typo=1>>
On May 19, 2021, at 10:58 AM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalo
nweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>> wrote:
CAUTION: This message originated outside of our City of Diamond Bar network.
Good morning Raymond, I spoke with Shannon, the scheduler at Scott Harrison this morning and they have building F scheduled for the 31st of this month. Was that what you were looking
for or did you want an in person meeting?
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,m1XcwWJC9qG2S8RjnmUWsR48cptHfx13HlZqN5jQpoNg3H81w6N-v0QBgnpzT0PcDSEglkhiWs
yPkXcT5I9sY608mqykRY0srg1yjT2Le7WJIWmDPPQuYqS2qDys&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,jt7UhrvSpbDYdwjm7XsYvUsa8DlANfYRpLUupkmc2kl-vac01yeLrd
WFG40RsH9g_Oq759XA0o8SdlsTZq-Wl-A90G3p-nDcL2k9bIdo7n9kwQ,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,RyPl_1CadUQpmAw12F9kmd5hFldliPmyY9RUU3hdAG4FqH
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23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
On Tue, May 18, 2021 at 3:55 PM Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><mailto:RTao@diamondbarca.gov<mailto:RTao@d
iamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><ma
ilto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>>>> wrote:
Good afternoon Yvette,
I emailed your plumber to see if we could arrange a meeting for status update but have not heard back. Can we arrange for this?
Thanks,
Raymond Tao l Building Official
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0>
909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,mTXtwjtyf5RE8wKG3RvTPYJhay6XdsuiP0tmPs6yXZcoBvYoorVp36EsYIlruv6fMxv4ZzJPSK5fpjTfYeITzb6MYM3P4r7x-GWe
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6-_gyKeTi_jmoIkIKHKB5LUSigIVS429647Exgbd8wDqSI8ZwuAEYfzaoQIcmkYLzMt0m&typo=1>>
On Apr 14, 2021, at 9:12 AM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalon
web.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@av
alonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>>> wrote:
CAUTION: This message originated outside of our City of Diamond Bar network.
Good morning Raymond,
Victor is correct, all the work has not been completed and my understanding is that our vendor is working with your office to obtain the permit for the next building, since each one
requires a separate permit, they are doing them one at a time. Once your office has issued the permit they will schedule the job and complete the work and immediately move on to the
next building.
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,k6lVJlM7PEE2BF_3MwAoU3kpch3HX5_zR8jbnOjrnwpQFnFIzzt_-TrRWfL6kUonG3fsGWPNrn
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AT2MOxBBGAbGueGlEx-CcqxUrRjUbNG-OPyYh9vvErcIKfQl9_cYwkA-CEZqDNTpXYrUSehom055oqPClV5g,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,G0TTAyOSF2fFlTdq3m
_HIxO_YzcyJlLYnwYNIVkeho7n-i2zvLjPRgDjCcKvpRLgjCHUx0EIqrrm5cWMnt9c0-zWCOqn-ofbOmDvYH8TWzBj&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
On Mon, Apr 12, 2021 at 5:24 PM Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><mailto:RTao@diamondbarca.gov<mailto:RTao@d
iamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><ma
ilto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>>><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondba
rca.gov<mailto:RTao@diamondbarca.gov>><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>><mailto:RTao@diamondbarca.gov<mailto:RTao
@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov><mailto:RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>>>
>> wrote:
Good afternoon Yvette,
Thanks for the update. I spoke to Victor and he wanted to confirm the plumbing work has been completed. He indicated he does not think all the work requested has been completed. Is
it possible to set a meeting with your plumber to review the status of that work?
Thanks,
Raymond Tao l Building Official
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0>
909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,KsNcgiOwr8tJh2J2OVx0PGJHE-QpNeEeHqCptEt5aKfRr_1eMywGPSnHbqXMmRUON_950qivCZ5QvfYwdta4JBDlBjaXI4Vvn45P
hd8m_2QeiIf3P_M,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,wShlDQ99rPfGL5PbmabxZkxsE9MA1Q_Kodacto5M3hFcUJKdOFw96bM3pl-mDBUa8w11dzrqSKajyCNqmlMNdnXYHLaden2H
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ieMF-HyigEVuBwHfW6k,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,f_F4XzL0A3MbXmOvz8JeZ4N-XOp1vtEwC3MDL-wXlCf36-3AXD9oGwhNyjnDbzGGHUSqpP1Z8bpV39Z-8Kls7QZrijU5
yk1VBvsJDi4OTT7SbsFVojDZ-pqG&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.DiamondBarCA.gov&c=E,1,se72KQNQ8k9gICTofiewKgdQyVhvzCSgtrOvVCKrKejeyyb57fc2HnmDabGoMdG0mUmflyS-qj__Qpd1JsM4
dfjTc2H9nN3wVu3EboltPkkwLP6V-Li8tQ,,&typo=1><http://www.diamondbarca.gov/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,Ywj5G3HF76_5aGqjWLZJsXRWCvcnTWbpWzyvPs_OtP--
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zAoMkHB0ietcjSUtYOmIxI3goP7_NF7rish3CBL3uuIWTs6NdpPHl_2Nc2xjMOB10DftyTjXkAa5i9r&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,d0vCN6U2B6LKTu3g68B8e_JnwxcF6l
Gqr9Sp_aPUhBqaEbbqlpdD_tAce2G3GIAY_NET5MSUlDfU9IRipGw1HyEaHssO3D1yOllt63R13gpGFaZ0xrgY_THFgPT6&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,VqvoMRYPMEWom_9
kua7VQicMKH9nYLbk4RucKkaF78MwFNPALhsetND143GUl0eKMQcROfz5h2MwTt241mvHBPVyGcbAFbiNw85oIkK8jXhcKkZPJ5B_fwQ,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,ln5Q
-aFaeEbuUPSMy2N5Sb0dKTSzRZwvAhfc_BTU4ljBeW7cQBu8rh9knEyfvE_MrG8WLLcO_F2iGBTpVI3GzIixv-LlJDa1GEYHgGf1e_A,&typo=1>>
On Apr 9, 2021, at 9:26 AM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonw
eb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@ava
lonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@
avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yve
tte@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>>>> wrote:
CAUTION: This message originated outside of our City of Diamond Bar network.
Good morning Raymond,
I am doing well and I hope you and your staff are too.
Our last update was sent via email on March 31, 2021 to Mr. Olivares, which is below for your review.
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,0fUtbkNNHjmEExeKXwJl4jkHuyQ2tTLLy1_JCPs5KzGxU-aEcst8sHwTon14U05dxieoLOiTRX
rMqgSZRMjWG3Qh-1I910Z-MN01ZPtVqYJ6iJHrYQjcjOE,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,6Uiob4p5GLdxhJGZloBAN8F3SYuo4IjjlY_yyDyCX9iul52Hz10-PSkuqu
sK1lWwFBAyvNTu1MbZdNHIOJEvRCZ2sG2WqkxOAMtZ6AFTlZT-zBHtuoIa&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,ejSygAnSnrAAYMN0dfq5XWsEqVnkFGWWtDg9Djx51jqsam
AWV9SwShkCm55yMpWvHgxFWVDxplVef9qBAnSzNq0EJ6vPFujApxxmNsc6&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,f7Mv3pm6QRd5ghQ9iVnoGHCC6JI8lbmOBI-UNWJh9rp_1a
ep_bSniTtyuuvJ_xduapZb_qIBEF9OKUkBEkFgmuHPea6yOEaiWlJFWTyOu9wvo68,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,plxC3pnOVF15esOpKbxn-AS4jW3hq0Sb_-Iwv2
-27EInl_G67U7OKV3kv_QS2Niow3W5zW_tkgZcLNCIFq2YfCe1R6hdecBO9Fl-yVWqumryPM4B5aTRmYY,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,ECnFXm1eid0h5AI78xVLFt
NB4Hsm2bwLuVwH1lfYuH-vb9Tfi_qTr9YoyFdQ_5-FtVAjdcJJJkGoYnR878I4RkF4X-0PYaR5UGwtI6Zvw8Q,&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
---------- Forwarded message ---------
From: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@
avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvet
te@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto
:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mail
to:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com
><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb
.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonwe
b.com>>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@ava
lonweb.com<mailto:yvette@avalonweb.com>>><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>><mailto:yvette@avalonweb.com<mailto:yvette@
avalonweb.com><mailto:yvette@avalonweb.com<mailto:yvette@avalonweb.com>>>>>>>
Date: Wed, Mar 31, 2021 at 5:10 PM
Subject: Diamond Bar Village HOA Update
To: Victor Olivares <VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOliv
ares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<ma
ilto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>>><mailto:VOlivares@diamond
barca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivare
s@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mail
to:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>>>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbar
ca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@d
iamondbarca.gov>>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:
VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.
gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>><mailto:VOlivares@di
amondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>><mailto:VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov><mailto:VOl
ivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>>>>>>
Good afternoon Victor,
I hope this email finds you and your coworkers well in these trying times.
Attached is the City's permit card for work completed by Scott Harrison Plumbing, in December of 2020, in addition to photos of the completed work.
The Board has also approved the following additional work, requested by the city, for building F and permits are being obtained by the contractor:
South of unit #1
* Install cement cover over the sewer clean out
South of unit #3
* Install cement cover over the sewer clean out
Outside water heater room
* Multiple lines to be insulated and protected from UV
Back side of building
* Multiple hot lines entering building to be insulated and protected from UV
When this job is completed work will immediately begin for the next building, which is building D. I will update you with that information when they begin to pull the permits for it.
Sincerely,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Maintenance Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,OHQahbsvLn4ljCeE8g8JanbypZHQhJ9wulMs9qjuIf_S1baztSiub6Td2_vYKlzFBFRadQEKu0
xY62Ah-L7y7P6fo5CvI3hWYYR8q0NOxfM,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,w0_UvcaJICupnSAObFrNWT602INAU6dEGDP_kiAJKlH0PXTAxiMy-U1ZYe-G1zcOmvfRXt
LQcGqeDVvyK3zD1Wq0LV51STCPCiTd01djo5c,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,nrVvjzPTFMb0pNn3v08Gg4QoM1p51az4QGBO3ggi8bu2_cHR__cwoCMyMZIukZ3Ump
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uCN2jo1bJv40woweGBlQxWQVVaemE5zj_khtYDH4mlIuDomrSySWlT&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,69AMO_gJjhyO_JVQvL_MJ5-fpK6nZWez8dg82zPe62n-0Z-nba
TdxbRKSpc37zWCjfHiB5dxgKyz6AOXzoxd4yflvYQjEWkq2Br1y7kSrA,,&typo=1><https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,vpsbizJhpl29FyMmb7hZtBeAvlCXPhaQacSfq_CETuKmQj
P0Wg90epqqIwhHym9VyuHSt_hR0EciD8vvhQVcWsTkIas9hUWQ4JuStbXddcxtrWncF3I,&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov>.
<DBV City of Diamond Bar Permit - Bldg E Plumbing Repair.pdf>
<City of Diamond Bar Bldg E - Scott Harrision Estimate #9921444.pdf>
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov>.
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov>.
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov><http://www.ftc.gov><http://www.ftc.gov>.
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov><http://www.ftc.gov>.
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov>.