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Home My WebLink AboutRE_ DBV HOA Emergency Plumbing Repair Unit A-7 (85).msgOk. I’m sure we’ll hear from her soon. Thanks, Esmeralda Magallanes | Permit Services Coordinator City of Diamond Bar | Building & Safety Division 21810 Copley Drive | Diamond Bar, CA 91765 (909) 839-7020 | (909) 396-7486 (f) www.DiamondBarCa.Gov<http://www.DiamondBarCa.Gov> | EMagallanes@DiamondBarCA.Gov<mailto:EMagallanes@DiamondBarCA.Gov> From: Raymond Tao <RTao@DiamondBarCA.Gov> Sent: Thursday, September 17, 2020 12:03 PM To: Esmeralda Magallanes <EMagallanes@DiamondBarCA.Gov> Cc: Victor Olivares <volivares@rkagroup.com> Subject: Re: DBV HOA Emergency Plumbing Repair Unit A-7 I gave her an opportunity to have Victor stop by today but she didn’t respond. Thanks, Raymond Tao l Building Official City of Diamond Bar l Building and Safety Division 21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0> 909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f) www.DiamondBarCA.gov<http://www.diamondbarca.gov/> On Sep 17, 2020, at 11:27 AM, Esmeralda Magallanes <EMagallanes@diamondbarca.gov<mailto:EMagallanes@diamondbarca.gov>> wrote: FYI – I expedited this application. I just sent the contractor the invoice for him to pay. Esmeralda Magallanes | Permit Services Coordinator City of Diamond Bar | Building & Safety Division 21810 Copley Drive | Diamond Bar, CA 91765 (909) 839-7020 | (909) 396-7486 (f) www.DiamondBarCa.Gov<http://www.DiamondBarCa.Gov> | EMagallanes@DiamondBarCA.Gov<mailto:EMagallanes@DiamondBarCA.Gov> From: Raymond Tao <RTao@DiamondBarCA.Gov<mailto:RTao@DiamondBarCA.Gov>> Sent: Thursday, September 17, 2020 11:14 AM To: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> Cc: Esmeralda Magallanes <EMagallanes@DiamondBarCA.Gov<mailto:EMagallanes@DiamondBarCA.Gov>>; Victor Olivares <volivares@rkagroup.com<mailto:volivares@rkagroup.com>> Subject: Re: DBV HOA Emergency Plumbing Repair Unit A-7 Yvette, I just texted you. Please let us know if that works. Thanks, Raymond Tao l Building Official City of Diamond Bar l Building and Safety Division 21810 Copley Drive l Diamond Bar, CA 91765-4178<x-apple-data-detectors://0/0> 909.839.7021<tel:909.839.7021> l 909.396.7486<tel:909.396.7486> (f) www.DiamondBarCA.gov<http://www.diamondbarca.gov/> On Sep 17, 2020, at 10:31 AM, Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> wrote: CAUTION: This message originated outside of our City of Diamond Bar network. Thank you so much, I understand the difficulty everyone is facing with the limitations caused by the pandemic, and I hate to ask for expedited inspection, but the tenant contacted me to say a mouse or rat got into the unit from the opened walls and they are freaking out. I've got an exterminator coming to address it, but we really want to get the walls closed up. Most sincerely, Yvette Marie Allen, CMCA® Onsite Manager for Diamond Bar Village Association Managed by The Avalon Management Group, Inc., AAMC® Direct Mobile/Text #: (951) 239-6192 After-Hours Emergency Line - (951) 698-4030 Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,mvJxtIbZ2jrQjPb_DMb9AGjJuU5Hss6er51gNs08fOZwKuLjBQUzr6fUM1VxCLQZJ4ZbcGSEra dvvoIQwuuLbJiKc2JHxatmLDZ77IxDeUt4u60,&typo=1> 23623 Golden Springs Dr. (Clubhouse/Office) Diamond Bar, California 91765 Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received. **If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence via email, please call (951) 244-0048. On Thu, Sep 17, 2020 at 10:25 AM Esmeralda Magallanes <EMagallanes@diamondbarca.gov<mailto:EMagallanes@diamondbarca.gov>> wrote: Good morning Yvette, I spoke to your contractor this morning regarding the process to submit an online application. I have not received it yet but I will process it either today or tomorrow. I will let Victor respond to your request for an expedited inspection. Thank you, Esmeralda Magallanes | Permit Services Coordinator City of Diamond Bar | Building & Safety Division 21810 Copley Drive | Diamond Bar, CA 91765 (909) 839-7020 | (909) 396-7486 (f) www.DiamondBarCa.Gov<http://www.DiamondBarCa.Gov> | EMagallanes@DiamondBarCA.Gov<mailto:EMagallanes@DiamondBarCA.Gov> From: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> Sent: Thursday, September 17, 2020 9:46 AM To: Victor Olivares <VOlivares@DiamondBarCA.Gov<mailto:VOlivares@DiamondBarCA.Gov>>; Esmeralda Magallanes <EMagallanes@DiamondBarCA.Gov<mailto:EMagallanes@DiamondBarCA.Gov>> Subject: DBV HOA Emergency Plumbing Repair Unit A-7 CAUTION: This message originated outside of our City of Diamond Bar network. Good morning Victor, I hope this email finds you well in these troubling times, I'm emailing to advise you of an emergency plumber repair contracted by Diamond Bar Village Association (DBV HOA) and completed on 9/16/20 by Complete Plumbing & Rooter. Complete Plumbing will be applying for the necessary permit on behalf of the HOa today and I would like to respectfully request an expedited inspection if at all possible. The plumbing repair mirrors our last plumbing repair inspection at 23061 Golden Springs Dr. Unit A-5, with walls opened in several areas of the unit. I'm requesting an expedited inspection at the request of the unit's tenant, as they have several rooms with displaced furniture and continuing to residing in the unit. Respectfully, Yvette Marie Allen, CMCA® Onsite Manager for Diamond Bar Village Association Managed by The Avalon Management Group, Inc., AAMC® Direct Mobile/Text #: (951) 239-6192 After-Hours Emergency Line - (951) 698-4030 Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,r-kSxoP8a52VJ_MB8U2wtwGA-_37YMTaRfIloaHymLkzIKopDW6qTqqSh1WXA-YuWPxAaNiZCU ofQdaoBmjXTAO3e2cCE0LaJdlJ6EtSnT-YQw,,&typo=1> 23623 Golden Springs Dr. (Clubhouse/Office) Diamond Bar, California 91765 Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received. **If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence via email, please call (951) 244-0048. Fair Debt Collection Practices Disclosures If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within thirty days, we will provide you with the Association's address. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov>. Fair Debt Collection Practices Disclosures If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within thirty days, we will provide you with the Association's address. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov>.