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Home My WebLink AboutFwd_ Diamond Bar Village HOA Update.msgCAUTION: This message originated outside of our City of Diamond Bar network. Good morning Raymond, I am doing well and I hope you and your staff are too. Our last update was sent via email on March 31, 2021 to Mr. Olivares, which is below for your review. Sincerely, Yvette Marie Allen, CMCA® Onsite Manager for Diamond Bar Village Association Managed by The Avalon Management Group, Inc., AAMC® Direct Mobile/Text #: (951) 239-6192 After-Hours Maintenance Emergency Line - (951) 821-1999 Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,ECnFXm1eid0h5AI78xVLFtNB4Hsm2bwLuVwH1lfYuH-vb9Tfi_qTr9YoyFdQ_5-FtVAjdcJJJk GoYnR878I4RkF4X-0PYaR5UGwtI6Zvw8Q,&typo=1> 23623 Golden Springs Dr. (Clubhouse/Office) Diamond Bar, California 91765 Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received. **If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence via email, please call (951) 244-0048. ---------- Forwarded message --------- From: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> Date: Wed, Mar 31, 2021 at 5:10 PM Subject: Diamond Bar Village HOA Update To: Victor Olivares <VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>> Good afternoon Victor, I hope this email finds you and your coworkers well in these trying times. Attached is the City's permit card for work completed by Scott Harrison Plumbing, in December of 2020, in addition to photos of the completed work. The Board has also approved the following additional work, requested by the city, for building F and permits are being obtained by the contractor: South of unit #1 * Install cement cover over the sewer clean out South of unit #3 * Install cement cover over the sewer clean out Outside water heater room * Multiple lines to be insulated and protected from UV Back side of building * Multiple hot lines entering building to be insulated and protected from UV When this job is completed work will immediately begin for the next building, which is building D. I will update you with that information when they begin to pull the permits for it. Sincerely, Yvette Marie Allen, CMCA® Onsite Manager for Diamond Bar Village Association Managed by The Avalon Management Group, Inc., AAMC® Direct Mobile/Text #: (951) 239-6192 After-Hours Maintenance Emergency Line - (951) 821-1999 Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,vpsbizJhpl29FyMmb7hZtBeAvlCXPhaQacSfq_CETuKmQjP0Wg90epqqIwhHym9VyuHSt_hR0E ciD8vvhQVcWsTkIas9hUWQ4JuStbXddcxtrWncF3I,&typo=1> 23623 Golden Springs Dr. (Clubhouse/Office) Diamond Bar, California 91765 Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received. **If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence via email, please call (951) 244-0048. Fair Debt Collection Practices Disclosures If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all communications will be used for the purpose of collecting a debt. Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within thirty days, we will provide you with the Association's address. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov>. please call (951) 244-0048. ---------- Forwarded message --------- From: Chris Gentry <hoa@avalonweb.com<mailto:hoa@avalonweb.com>> Date: Wed, Oct 28, 2020 at 8:19 AM Subject: Fwd: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice To: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>> Hi Yvette: Hopefully you received this message. Thanks. Chris. Chris Gentry, Avalon Customer Service Direct line: (951) 244-0048, ext. 106 Website: www.AvalonWeb.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.AvalonWeb.com&c=E,1,qu0np3q8frrE6SzMuwhbM4s-_oDp3eEgbVBRRKlqQtyTKDxevOYTJpO-MSgtxZOSVoYWNJyueSZQ5DzFX0VqOpUUbXOwaTAz5 PnE4ean&typo=1> Fax: (951) 244-0520 Please let us know how we are doing: Survey<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.avalonweb.com%2freviews.html&c=E,1,6cKTwVMNWe60thBCoCa03jIDHfwwkXIguHR650CeFbZdmJn878mzve3PVTn1EZk Oqjp2aZIeAjBvTxpbke_IkfVedRnm6O7LGaTn7jRcwfF6XkFSErBT&typo=1> 31608 Railroad Canyon Road Canyon Lake, California 92587 The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence via email, please call (951) 244-0048. ---------- Forwarded message --------- From: Victor Olivares <VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>> Date: Tue, Oct 27, 2020 at 5:40 PM Subject: RE: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice To: Yvette Allen <yvette@slammgmt.com<mailto:yvette@slammgmt.com>>, hoa@avalonweb.com<mailto:hoa@avalonweb.com> <hoa@avalonweb.com<mailto:hoa@avalonweb.com>>, temecula@avalonweb.com<mailto:temecula@a valonweb.com> <temecula@avalonweb.com<mailto:temecula@avalonweb.com>>, northcounty@avalonweb.com<mailto:northcounty@avalonweb.com> <northcounty@avalonweb.com<mailto:northcounty@avalonweb.com>> Cc: Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>, Justin Jones <JJones@diamondbarca.gov<mailto:JJones@diamondbarca.gov>>, Esmeralda Magallanes <EMagallanes@diamondbarca.gov<mailt o:EMagallanes@diamondbarca.gov>>, Shelley Jenkins <SJenkins@diamondbarca.gov<mailto:SJenkins@diamondbarca.gov>> Hello, I’m forwarding the message below that was originally sent to Yvette Allen, association manager for the Diamond Bar Village property. We have not received any acknowledgement of the notice being received, so we are attempting to contact any person(s) who can update our Building & Safety staff as to the progress of this project. Thank you, Victor Olivares | Building Inspector City of Diamond Bar l Building and Safety Division 21810 Copley Drive l Diamond Bar, CA 91765-4178 909.839.7099 | 909.861.3117 (f) www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,2DeG2EQXL5gQkTSYCL6fR-V827txIyJLU3nB5AwOedgX0zmL8UGT3VN2zUo5Emw1yrXGibiIYtzysD3Sj1mp5zEMGjveM50cQ MWjKJe7x2myKqlOoKkQV3am9g,,&typo=1> From: Victor Olivares Sent: Wednesday, October 21, 2020 6:26 PM To: 'Yvette Allen' <yvette@slammgmt.com<mailto:yvette@slammgmt.com>> Cc: Raymond Tao <RTao@DiamondBarCA.Gov>; Justin Jones <JJones@DiamondBarCA.Gov>; Esmeralda Magallanes <EMagallanes@DiamondBarCA.Gov>; Shelley Jenkins <SJenkins@DiamondBarCA.Gov> Subject: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice Hello Yvette, We conducted a joint inspection with Neighborhood Improvement today ( Oct. 21st, 2020) in order to verify progress that’s been made since our first formal correction list was issued via email on 2/5/2020. Our inspection concluded that there has been no observable progress, and if there has been any attempt to address these items it has been done so without permits. The inspection was conducted due to a lack of communication on progress, even after being prompted via email by our Building Official, Raymond Tao. The itemized list remains mostly unchanged, however, we have added the repairs to the parking lot as well as a damaged parapet for building J that was observed today. These items have been added due to safety concerns. The following correction list has been put together from Building & Safety and Neighborhood Improvement’s inspection of the Diamond Bar Village complex on Thursday 10/21/2020, this is a formal 2nd correction notice.. You have 30 business days from 10/22/2020 to address these items. If we do not see substantial progress by 12/2/2020, this property will be subject to citations from Neighborhood Improvement. Correction List: Parking Lot: * Needs repairs, lots of uneven surfaces that create tripping hazards. Complex A: * Unpermitted plumbing lines along multiple units (rear) * Secure loose railings below units: 12, 14, 16, 18 * Rotting wood above/near units: 20, 11 * Unpermitted window retrofits on units: 20, 10, 9, 8, 17,16, 14, 4, 1, 11 * Exposed/damaged stucco along units: 11, 1, 12 Complex B: * Unpermitted plumbing lines along multiple units (rear) * Secure loose railings below units: 10, 7 * Unpermitted window retrofits on units: 10, 4, 9, 2, 7 * Replace fire extinguisher Complex C: * Unpermitted stair shoring near unit 6 * Secure loose railings below units: 20, 10, 8 * Rotting wood above/near units: 6 (landing), 20 (landing), 19, 18, 17, 16 * Unpermitted window retrofits on units: 14, 12, 17 * Exposed/damaged stucco along unit: 18 Complex D: * Unpermitted plumbing lines along multiple units (rear) * Secure loose railings below units: * Rotting wood above/near units: 12, 10, 9, 7, 8 * Unpermitted window retrofits on units: 2, 11, 12, 6 * Panel missing cover * Loose ground wires * Unprotected ABS cleanout Complex E: * Unpermitted plumbing lines along multiple units (rear) * Secure loose railings below units: 5, 8 * Rotting wood above/near unit 6 * Unpermitted window retrofits on units: 1, 5 6, 2, 3, 7, 8 * Unprotected ABS cleanout * Damaged panel doors * Unpermitted A/C unit on site of unit 6. Complex F: * Unpermitted plumbing lines along multiple units (rear)/Laundry Room * Secure loose railings below units: 5, 7 * Rotting wood above/near units: 5, 7, Laundry Room * Unpermitted window retrofits on units: 5, 7, 3, 4, Laundry Room Complex G: * Unpermitted plumbing lines along multiple units (rear) * Secure loose railings below units: 5, 9, 6, 10, 9 * Rotting wood above/near units: 12, 7, 8 * Unpermitted window retrofits on units: 6, 2, 8, 7 * Unprotected ABS Cleanout Complex H: