HomeMy WebLinkAboutFwd_ Diamond Bar Village 23671 Golden Springs 2nd Correction Notice.msgCAUTION: This message originated outside of our City of Diamond Bar network.
Good afternoon Victor and Raymond,
Your email was forwarded to me yesterday from Avalon Management, the new Managing Agent for Diamond Bar Village Association. I'm not sure why I did not receive your email personally,
but we are undergoing several changes resulting from my previous employer, S&L Association Management, Inc. going out of business. The business was sold to Avalon Management along
with staff and clients. Needless to say there are a lot of moving parts, including changes to email addresses and phone numbers.
Employees were told that emails sent to our old email addresses would be forwarded to our new emails and senders would receive notification to update to our new email addresses. Also,
my last few emails to your department were sent from my new email address, which indicates that there has been a change, but I apologize for not making you aware directly. If you have
not already done so, please update my email address from yvette@slammgmt.com<mailto:yvette@slammgmt.com> to yvette@avalonweb.com<mailto:yvette@avalonweb.com>.
Diamond Bar Village Association, is a non-profit corporation whose annual budget for 2020 did not include items noted on the City of Diamond Bar's 02/05/2020 correction list. The Association's
reserve funds are severely depleted and the current monthly assessment, collected from its 150 members, in no way covers the costs of repairs noted on your correction list. The city's
demand, coupled with COVID-19 developments have created a severe hardship on its members.
HOA law limits an annual increase of member assessments to no more than 20% of the current budget, so even with a full 20% increase we will not collect enough to cover the repairs noted
on your original correction list.
The Board of directors and I have been working diligently with our legal counsel, bankers and contractors to identify which of the items noted on your correction list can be included
in an emergency special assessment and to develop a plan to raise funds to cover the costs of these repairs.
I previously advised, and provided you with documentation to support, that repairs to wood beams noted in your original correction list, will require roofing repairs, which were estimated
at $4,390,471.77, not including contingency funds and additional items you've recently added. Our community is made up of 150 members. A special assessment for this dollar amount
translates to a minimum special assessment of $30,000 each. This is an extreme hardship, especially for our retired and elderly members on fixed incomes and those suffering due to
the CoronaVirus Pandemic.
The following are status updates to date.
PLUMBING REPAIRS UPDATE:
As you know, Scott Harrison Plumbing was selected as the contractor to complete the plumbing repairs on the city's correction list. Initially Mr. Harrision planned to put together plans
to submit to your office for review and approval to determine the scope of work for repairs plumbing items noted on the city's correction list. However, after speaking with your staff
and a second inspection of our property Mr. Harrision was able to provide the Association with an estimate totalling $10,845 for correction list items noted for Buildings "D", "E",
and "F".
The Association's Board of Directors reviewed the estimate and authorized Mr. Harrison to complete repairs in phases, the first of which will be to Building "E". Due to other financial
obligations and an inability to pay Mr. Harrison, he was only recently given the authorization to begin. Mr. Harrison has ordered the parts needed to begin repairs to Building "E"
and work will begin upon their arrival.
We anticipate completion of Building "E" repairs prior to the December 2, 2020 deadline. Additional phases of plumbing repairs will be authorized and begin as funds permit, as there
has been no special assessment of the association's members, as yet.
ROOFING REPAIRS UPDATE:
Jon Wayne Construction was selected as the project manager for the roofing and woodwork repairs on the city's correction list, which will be quite extensive (estimated at $4,390,471.77,
not including contingency funds). I've forwarded your most recent email with new correction items, and threat of fines, to Mr. Wayne and asked that he include the parapet wall in his
revised estimate and contact you with a timeline for when he will have solid costs numbers to allow for a meeting of the members to discuss the special assessment.
NEW REQUEST - PARKING LOT REPAIRS:
You've noted the addition of repairs to the parking lot, which the Board previously reviewed estimates for and approved; however, a lack of funds and other financial obligations prevented
the start of this work also. I have reached out to the selected contractor, AMS Paving, and requested a reinspection and revision of the originally approved estimate. The Board will
review it upon receipt and we hope to have work scheduled prior to the December 2, 2020 deadline.
Please feel free to contact me by phone or at my new email address yvette@avalonweb.com<mailto:yvette@avalonweb.com>
Respectfully,
Yvette Marie Allen, CMCA®
Onsite Manager for Diamond Bar Village Association
Managed by The Avalon Management Group, Inc., AAMC®
Direct Mobile/Text #: (951) 239-6192
After-Hours Emergency Line - (951) 821-1999
Website: www.diamondbarvillagehoa.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarvillagehoa.com&c=E,1,jf6P_k5dze1FJx5qpXi5XnHAykNjaT5oxhEg6Lvka7B4STjQdVJt2AfEdivI9MuDRbj6vXu98m
wpRBi_gldBl9CrAbdjMGWTy8MmOkhl5oslcXt4Av6tT1JL&typo=1>
23623 Golden Springs Dr. (Clubhouse/Office)
Diamond Bar, California 91765
Please Note: In accordance with the CDC's recommendations regarding COVID-19, Diamond Bar Village Association's onsite office is closed to the general public; however, I am available
to meet with owners, residents and vendors by appointment Monday – Friday from 8:30am – 4:00pm. The best contact number is (951) 239-6192. Please note, I do not work evenings and
weekends and texts or voicemails received during these times will be responded to on the next business day and in the order received.
**If this communication is regarding your assessment account, please be advised that Avalon Management may be considered a debt collector and any information we receive in any and all
communications will be used for the purpose of collecting a debt.
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
---------- Forwarded message ---------
From: Chris Gentry <hoa@avalonweb.com<mailto:hoa@avalonweb.com>>
Date: Wed, Oct 28, 2020 at 8:19 AM
Subject: Fwd: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice
To: Yvette Allen <yvette@avalonweb.com<mailto:yvette@avalonweb.com>>
Hi Yvette: Hopefully you received this message. Thanks. Chris.
Chris Gentry,
Avalon Customer Service
Direct line: (951) 244-0048, ext. 106
Website: www.AvalonWeb.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.AvalonWeb.com&c=E,1,qu0np3q8frrE6SzMuwhbM4s-_oDp3eEgbVBRRKlqQtyTKDxevOYTJpO-MSgtxZOSVoYWNJyueSZQ5DzFX0VqOpUUbXOwaTAz5
PnE4ean&typo=1>
Fax: (951) 244-0520
Please let us know how we are doing: Survey<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.avalonweb.com%2freviews.html&c=E,1,6cKTwVMNWe60thBCoCa03jIDHfwwkXIguHR650CeFbZdmJn878mzve3PVTn1EZk
Oqjp2aZIeAjBvTxpbke_IkfVedRnm6O7LGaTn7jRcwfF6XkFSErBT&typo=1>
31608 Railroad Canyon Road
Canyon Lake, California 92587
The electronic mail and the materials enclosed herein are private and confidential property of the sender intended solely for the receipt, use, benefit and information of the intended
recipient indicated in the email address above. If you are not the intended recipient, you are hereby notified that review, disclosure, copying, distribution, or any other action in
reliance on the contents of this transmission is strictly prohibited, and may result in legal liability on your part. If you are the intended recipient and you wish to not receive correspondence
via email, please call (951) 244-0048.
---------- Forwarded message ---------
From: Victor Olivares <VOlivares@diamondbarca.gov<mailto:VOlivares@diamondbarca.gov>>
Date: Tue, Oct 27, 2020 at 5:40 PM
Subject: RE: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice
To: Yvette Allen <yvette@slammgmt.com<mailto:yvette@slammgmt.com>>, hoa@avalonweb.com<mailto:hoa@avalonweb.com> <hoa@avalonweb.com<mailto:hoa@avalonweb.com>>, temecula@avalonweb.com<mailto:temecula@a
valonweb.com> <temecula@avalonweb.com<mailto:temecula@avalonweb.com>>, northcounty@avalonweb.com<mailto:northcounty@avalonweb.com> <northcounty@avalonweb.com<mailto:northcounty@avalonweb.com>>
Cc: Raymond Tao <RTao@diamondbarca.gov<mailto:RTao@diamondbarca.gov>>, Justin Jones <JJones@diamondbarca.gov<mailto:JJones@diamondbarca.gov>>, Esmeralda Magallanes <EMagallanes@diamondbarca.gov<mailt
o:EMagallanes@diamondbarca.gov>>, Shelley Jenkins <SJenkins@diamondbarca.gov<mailto:SJenkins@diamondbarca.gov>>
Hello,
I’m forwarding the message below that was originally sent to Yvette Allen, association manager for the Diamond Bar Village property. We have not received any acknowledgement of the notice
being received, so we are attempting to contact any person(s) who can update our Building & Safety staff as to the progress of this project.
Thank you,
Victor Olivares | Building Inspector
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178
909.839.7099 | 909.861.3117 (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,2DeG2EQXL5gQkTSYCL6fR-V827txIyJLU3nB5AwOedgX0zmL8UGT3VN2zUo5Emw1yrXGibiIYtzysD3Sj1mp5zEMGjveM50cQ
MWjKJe7x2myKqlOoKkQV3am9g,,&typo=1>
From: Victor Olivares
Sent: Wednesday, October 21, 2020 6:26 PM
To: 'Yvette Allen' <yvette@slammgmt.com<mailto:yvette@slammgmt.com>>
Cc: Raymond Tao <RTao@DiamondBarCA.Gov>; Justin Jones <JJones@DiamondBarCA.Gov>; Esmeralda Magallanes <EMagallanes@DiamondBarCA.Gov>; Shelley Jenkins <SJenkins@DiamondBarCA.Gov>
Subject: Diamond Bar Village 23671 Golden Springs 2nd Correction Notice
Hello Yvette,
We conducted a joint inspection with Neighborhood Improvement today ( Oct. 21st, 2020) in order to verify progress that’s been made since our first formal correction list was issued
via email on 2/5/2020. Our inspection concluded that there has been no observable progress, and if there has been any attempt to address these items it has been done so without permits.
The inspection was conducted due to a lack of communication on progress, even after being prompted via email by our Building Official, Raymond Tao.
The itemized list remains mostly unchanged, however, we have added the repairs to the parking lot as well as a damaged parapet for building J that was observed today. These items have
been added due to safety concerns.
The following correction list has been put together from Building & Safety and Neighborhood Improvement’s inspection of the Diamond Bar Village complex on Thursday 10/21/2020, this is
a formal 2nd correction notice.. You have 30 business days from 10/22/2020 to address these items. If we do not see substantial progress by 12/2/2020, this property will be subject
to citations from Neighborhood Improvement.
Correction List:
Parking Lot:
* Needs repairs, lots of uneven surfaces that create tripping hazards.
Complex A:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 12, 14, 16, 18
* Rotting wood above/near units: 20, 11
* Unpermitted window retrofits on units: 20, 10, 9, 8, 17,16, 14, 4, 1, 11
* Exposed/damaged stucco along units: 11, 1, 12
Complex B:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 10, 7
* Unpermitted window retrofits on units: 10, 4, 9, 2, 7
* Replace fire extinguisher
Complex C:
* Unpermitted stair shoring near unit 6
* Secure loose railings below units: 20, 10, 8
* Rotting wood above/near units: 6 (landing), 20 (landing), 19, 18, 17, 16
* Unpermitted window retrofits on units: 14, 12, 17
* Exposed/damaged stucco along unit: 18
Complex D:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units:
* Rotting wood above/near units: 12, 10, 9, 7, 8
* Unpermitted window retrofits on units: 2, 11, 12, 6
* Panel missing cover
* Loose ground wires
* Unprotected ABS cleanout
Complex E:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 5, 8
* Rotting wood above/near unit 6
* Unpermitted window retrofits on units: 1, 5 6, 2, 3, 7, 8
* Unprotected ABS cleanout
* Damaged panel doors
* Unpermitted A/C unit on site of unit 6.
Complex F:
* Unpermitted plumbing lines along multiple units (rear)/Laundry Room
* Secure loose railings below units: 5, 7
* Rotting wood above/near units: 5, 7, Laundry Room
* Unpermitted window retrofits on units: 5, 7, 3, 4, Laundry Room
Complex G:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 5, 9, 6, 10, 9
* Rotting wood above/near units: 12, 7, 8
* Unpermitted window retrofits on units: 6, 2, 8, 7
* Unprotected ABS Cleanout
Complex H:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 7, 5
* Rotting wood above/near units: 7, 8, 2, 5
* Unpermitted window retrofits on units: 8, 4, 3, 7, 2, 5
* Unprotected ABS Cleanout
Complex I:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 11, 7
* Rotting wood above/near units: 11, 9, 10
* Unpermitted window retrofits on units: 11, 12, 5, 6, 3, 9, 2, 1, 7
* Unprotected ABS Cleanout
Complex J:
* Unpermitted plumbing lines along multiple units (rear)
* Secure loose railings below units: 12, 10, 8
* Rotting wood above/near units: 12, 6
* Unpermitted window retrofits on units: 5, 7
* Unpermitted and wrong electrical cover for gate motor
* Damaged parapet, structure is tilting and shows signs of falling over.
Complex K:
* Backfill open trench (unpermitted plumbing and electrical in this area)
* Secure loose railings below units: 14, 27, 25, 23, 22
* Rotting wood above/near units: 14, 5, 9, 10, 26, 23
* Unpermitted window retrofits on units: 5, 1, Laundry Room
* Exposed/Damaged stucco along units: 8, 28
* Unprotected ABS Cleanout
* Unpermitted shoring of stairs near Unit 8
*
Maintenance Shed:
* Unpermitted structure
* Unpermitted electrical
Mail Area:
* Unpermitted Electrical
Please be advised that, due to the extensive unpermitted work, additional inspections may result in corrections not listed on these notices as per CBC 105.1. If you have any questions
regarding these corrections or any other items, please contact us.
Regards,
Victor Olivares | Building Inspector
City of Diamond Bar l Building and Safety Division
21810 Copley Drive l Diamond Bar, CA 91765-4178
909.839.7099 | 909.861.3117 (f)
www.DiamondBarCA.gov<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.diamondbarca.gov%2f&c=E,1,wSskLstYDDCEsw7fj_QW-vbrADtkaXu-v24KPDix-GkYH0Y6YJS7eHDglJjKIvm8oZ-0GqHvBtComlHJZRZ3nRx3_6pjJKBc8
mDQOV4NWDg18qJcEA,,&typo=1>
Fair Debt Collection Practices Disclosures
If this communication is regarding your assessment account or other debt, please be advised that Avalon Management may be considered a debt collector and any information we receive in
any and all communications will be used for the purpose of collecting a debt.
Unless you contact this office within thirty days of the date that you receive this communication, we will assume that the debt is valid. If you notify us in writing within that thirty-day
period that you dispute the debt, or any portion thereof, we will obtain verification of the debt and will mail the same to you. If we receive such written notification from you, all
efforts to collect this debt will cease until verification is made. The HOMEOWNERS ASSOCIATION is the original creditor for this debt. Upon receipt of a written request from you within
thirty days, we will provide you with the Association's address.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact
you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements
or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your
attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you
may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov<http://www.ftc.gov>.