HomeMy WebLinkAboutFw_ Service Request - Diamond Bar Village Association - Work Order - In Unit Pest Control - _#XN1294591_.msgCAUTION: This message originated outside of our City of Diamond Bar network.
Hi Raymond,
Attached is only FYI.
I know you have nothing to do with this.
One of my unit B5 (Sandy Wallace is the tenant) complains about termites in her room.
Yvette sent me this refusing to fix the termites problem.
This is only one of many refusals to fix that I personally encountered by Yvette.
Regards,
ChiLin Huang
562-618-3128
----- Forwarded Message -----
From: Avalon Management Group <wecare@avalonweb.com>
To: "chilin.huang@yahoo.com" <chilin.huang@yahoo.com>
Sent: Thursday, September 23, 2021, 02:07:18 PM PDT
Subject: Service Request - Diamond Bar Village Association - Work Order - In Unit Pest Control - [#XN1294591]
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Dear ChiLin Huang
You recently contacted our office with a service request regarding:
Sandy Wallace
Tue, Sep 21, 3:10 PM (22 hours ago)
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[https://mail.google.com/mail/u/0/images/cleardot.gif]
to me
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Help what do you recommend for these termites I have all sudden they fly in my room I don’t know what to use
Do you have any suggestions?
Thank you
Sandy Wallace
B5
Sent from my iPhone
Upon review, it has been determined that service request #XN1294591 does not fall under the responsibility of Diamond Bar Village Association per the association's governing documents.
Hi Sandy,
Unit owners are responsible for termite treatment inside their individual units. Although your request for assistance with termites inside your unit is not an Association responsibility,
I can issue a work order for our Termite contractor to inspect and treat the exterior of your unit.
Your unit owner may wish to have them inspect and treat the inside at the same time; however any treatment inside would be the unit owner's financial responsibility. I've attached a
copy of the HOA's maintenance chart showing who is responsible for repair and maintenance of the various items in the community and units.
This message is being sent to both of you so he can advise me if he wishes to go that rout or he can contact them directly.
* Termite Contractor: Rodent Pest Technologies
* Contact: Alicia Ward
* Phone: (951) 509-5594
* Email: termite@rodentpesttech.com
We appreciate your patience while your request was being reviewed. If you have any further questions or concerns, please do not hesitate to contact us.
Diamond Bar Village Association
(951) 239-6192