HomeMy WebLinkAboutWaste Management Effective Dec. 28 REcycling and Green Waste - Email 11
Anthony Santos
From:Muse, Teri <tmuse@wm.com>
Sent:Thursday, December 24, 2020 11:15 AM
To:vhevener@arcadiaca.gov; ttait@arcadiaca.gov; pcranmer@arcadiaca.gov; Sam Gutierrez; Anthony
Vazquez (AVazquez@baldwinpark.com); Vicky Valverde (VValverde@baldwinpark.com); Anthony
Santos; Alfa Lopez; Dannette Allen; Tracy Costello; Lisa O'Brien; Kristie Sanchez; Lauren Marshall;
Shari Garwick
Cc:Lautman, Cheryl
Subject:Effective Dec. 28 Recycling and Green Waste Service will be every other week
CAUTION: This message originated outside of our City of Diamond Bar network.
Good Morning and Happy Holidays,
I hate to bother you on a holiday, but I wanted to communicate this to you as soon as possible. Unfortunately due to
Covid‐19 related staffing shortages, , we are temporarily moving to servicing green waste and recycling every other
week. Trash service and bulky items will not be affected. Since we know the holidays will generate a lot of cardboard,
we will begin the rotation by servicing recycling the week of Dec. 28 and green waste the week of Jan.4. In order to
recycle the Christmas trees, we will pick them up on the green waste rotation beginning January 4.
We will communicate this temporary change in service to our customers weekly in the following manner:
Text message if cell phone is on file or if they have signed up for our mobile app
Email if an email address is on file
Out dial message to LAN line
Our customer service agents have been informed of this change to be able to field calls from your city properly.
We are working on a social media asset for you to share on your social media platforms. As soon as I have that, I will
forward.
This temporary service change will be in effect until further notice. We anticipate this to continue at least through
January with a similar surge following Christmas and New Year’s, that we experienced after Thanksgiving. We
appreciate your understanding during this difficult time. If you have any questions, please don’t hesitate to call me on
my cell.
TERI MUSE
Public Sector Solutions Representative
San Gabriel Valley Area
tmuse@wm.com
C: 626.646.4712
13940 E. Live Oak Ave
Baldwin Park, CA 91706
Recycling is a good thing. Please recycle any printed emails.