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Home My WebLink About050719 Agenda - Regular Meeting City Council Agenda Tuesday, May 7, 2019 6:30 PM The Government Center South Coast Air Quality Management District/ Main Auditorium 21865 Copley Drive, Diamond Bar, CA 91765 CAROL HERRERA Mayor STEVE TYE Mayor Pro-Tem ANDREW CHOU Council Member RUTH M. LOW Council Member NANCY A. LYONS Council Member City Manager Dan Fox • City Attorney David DeBerry • City Clerk Tommye Cribbins Copies of staff reports or other written documentation relating to agenda items are on file in the Offi ce of the City Clerk, and are available for public inspection. If requested, the agenda will be made available in an alternative format to a person with disability as required by Section 202 of the Americans with Disabilities Act of 1990. If you have questions regarding an agenda item, please contact the City Clerk at (909) 839-7010 during regular business hours. In an effort to comply with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Diamond Bar requires that any person in need of any type of special equipment, assistance or accommodation(s) in order to communicate at a City public meeting, must inform the City Clerk a minimum of 72 hours prior to the scheduled meeting. Have online access? City Council Agendas are now available on the City of Diamond Bar’s web site at www.diamondbarca.gov Please refrain from smoking, eating or drinking in the Council Chambers. The City of Diamond Bar uses recycled paper and encourages you to do the same. DIAMOND BAR CITY COUNCIL MEETING RULES Welcome to the meeting of the Diamond Bar City Council. Meetings are open to the public and are broadcast live on Spectrum Cable Channel 3 and Frontier FiOS television Channel 47. You are invited to attend and participate. PUBLIC INPUT Members of the public may address the Council on any item of business on the agenda during the time the item is taken up by the Council. In addition, members of the public may, during the Public Comment period address the Council on any Consent Calendar item or any matter not on the agenda and within the Council’s subject matter jurisdiction. Persons wishing to speak should submit a speaker slip to the City Clerk. Any material to be submitted to the City Council at the meeting should be submitted through the City Clerk. Speakers are limited to five minutes per agenda item, unless the Mayor determines otherwise. The Mayor may adjust this time limit depending on the number of people wishing to speak, the complexity of the matter, the length of the agenda, the hour and any other relevant consideration. Speakers may address the Council only once on an agenda item, except during public hearings, when the applicant/appellant may be afforded a rebuttal. Public comments must be directed to the City Council. Behavior that disrupts the orderly conduct of the meeting may result in the speaker being removed from the Council chambers. INFORMATION RELATING TO AGENDAS AND ACTIONS OF THE COUNCIL Agendas for regular City Council meetings are available 72 hours prior to the meeting and are posted in the City’s regular posting locations, on DBTV Channel 3, Spectrum Cable Channel 3, Frontier FiOS television Channel 47 and on the City’s website at www.diamondbarca.gov. A full agenda packet is available for review during the meeting, in the foyer just outside the Council chambers. The City Council may take action on any item listed on the agenda. ACCOMMODATIONS FOR THE DISABLED A cordless microphone is available for those persons with mobility impairments who cannot access the podium in order to make a public comment. Sign language interpretation is available by providing the City Clerk three business days’ notice in advance of a meeting. Please telephone (909) 839-7010 between 7:30 a.m. and 5:30 p.m. Monday through Thursday and 7:30 a.m. to 4:30 p.m. on Fridays. HELPFUL PHONE NUMBERS Copies of agendas, rules of the Council, Cassette/Video tapes of meetings: (909) 839-7010 Computer access to agendas: www.diamondbarca.gov General information: (909) 839-7010 Written materials distributed to the City Council within 72 hours of the City Council meeting are available for public inspection immediately upon distribution in the City Clerk’s Office at 21810 Copley Dr., Diamond Bar, California, during normal business hours. THIS MEETING IS BEING BROADCAST LIVE FOR VIEWING ON SPECTRUM CABLE CHANNEL 3 AND FRONTIER FiOS TELEVISION CHANNEL 47, AS WELL AS BY STREAMING VIDEO OVER THE INTERNET AND BY REMAINING IN THE ROOM, YOU ARE GIVING YOUR PERMISSION TO BE TELEVISED. THIS MEETING WILL BE RE-BROADCAST EVERY SATURDAY AND SUNDAY AT 9:00 A.M. AND ALTERNATE TUESDAYS AT 8:00 P.M. AND ARE ALSO AVAILABLE FOR LIVE AND ARCHIVED VIEWING ON THE CITY’S WEB SITE AT WWW.DIAMONDBARCA.GOV. CITY OF DIAMOND BAR CITY COUNCIL AGENDA May 07, 2019 Next Resolution No. 2019-14 Next Ordinance No. 02(2019) CALL TO ORDER: 6:30 p.m. PLEDGE OF ALLEGIANCE: Mayor INVOCATION: Cantor Paul Buch, Temple Beth Israel ROLL CALL: Chou, Low, Lyons, Mayor Pro Tem Tye, Mayor Herrera APPROVAL OF AGENDA: Mayor 1. SPECIAL PRESENTATIONS, CERTIFICATES, PROCLAMATIONS: 1.1 “READY! SET! GO! Video by the Los Angeles County Fire Department. 2. CITY MANAGER REPORTS AND RECOMMENDATIONS: 3. PUBLIC COMMENTS: "Public Comments" is the time reserved on each regular meeting agenda to provide an opportunity for members of the public to directly address the Council on Consent Calendar items or matters of interest to the public that are not already scheduled for consideration on this agenda. Altho ugh the City Council MAY 7, 2019 PAGE 2 values your comments, pursuant to the Brown Act, the Council generally cannot take any action on items not listed on the posted agenda. Please complete a Speaker's Card and give it to the City Clerk (completion of this form is volunta ry). There is a five-minute maximum time limit when addressing the City Council. 4. RESPONSE TO PUBLIC COMMENTS: Under the Brown Act, members of the City Council may briefly respond to public comments but no extended discussion and no action on such matter s may take place. 5. SCHEDULE OF FUTURE EVENTS: 5.1 Spring Corporate Showcase - May 9, 2019 – 11:00 a.m. – 1:00 p.m., Diamond Bar Center, 1600 S. Grand Avenue. 5.2 Traffic and Transportation Commission Meeting – May 9, 2019 - 6:30 p.m., Windmill Community Room, 21810 Copley Drive. 5.3 Planning Commission Meeting – May 14, 2019 – 6:30 p.m., Windmill Community Room, 21810 Copley Drive. 5.4 Heritage Park Conceptual Design Community Workshop – May 14, 2019 – 6:30 p.m. – 8:00 p.m., Heritage Park, 2900 S. Brea Canyon Road. 5.5 Sunset Crossing Conceptual Design Community Workshop – May 16, 2019 – 6:30 p.m. , YMCA Early Learning Center, 22600 Sunset Crossing Road. 5.6 City Council Meeting – May 21, 2019 – 6:30 p.m., AQMD/Government Center Auditorium, 21865 Copley Drive. 6. CONSENT CALENDAR: All items listed on the Consent Calendar are considered by the City Council to be routine and will be acted on by a single motion unless a Council Member or member of the public request otherwise, in which case, the item will be removed for separate consideration. 6.1 APPROVAL OF CITY COUNCIL MEETING MINUTES. 6.1.a Study Session of April 16, 2019. 6.1.b Regular Meeting of April 16, 2019. Recommended Action: Approve. Requested by: City Clerk 6.2 PLANNING COMMISSION MEETING MINUTES. 6.2.a Regular Meeting Minutes of January 22, 2019. MAY 7, 2019 PAGE 3 Recommended Action: Receive and file. Requested by: Community Development Department 6.3 TRAFFIC AND TRANSPORTATION COMMISSION MINUTES. 6.3.a Regular Meeting of February 14, 2019. Recommended Action: Receive and File. Requested by: Public Works Department 6.4 PARKS AND RECREATION COMMISSION MINUTES. 6.4.a Regular Meeting of March 28, 2019. Recommended Action: Receive and file. Requested by: Parks & Recreation Department 6.5 RATIFICATION OF CHECK REGISTER DATED APRIL 11, 2019 THROUGH MAY 1, 2019 TOTALING $2,444,075.09. Recommended Action: Ratify. Requested by: Finance Department 6.6 TREASURER'S STATEMENT FOR MARCH 2019. Recommended Action: Approve. Requested by: Finance Department 6.7 NOTICE OF COMPLETION FOR THE CITY ENTRY MONUMENT SIGN PROJECT AT DIAMOND BAR BLVD. /TEMPLE AVE. & GOLDEN SPRINGS DRIVE/CALBOURNE DRIVE, PROJECT# 26516. Recommended Action: Approve, and authorize the Director of Public Works/City Engineer to file, the Notice of Completion. Requested by: Public Works Department 6.8 PROPOSITION A LOCAL RETURN TRANSIT FUND AGREEMENT WITH THE CITY OF POMONA. Recommended Action: Adopt Resolution No. 2019-XX approving, and authorizing the Mayor to sign, the Proposition A Local Return Transit Fund Exchange Agreement with the City of Pomona. Requested by: Public Works Department MAY 7, 2019 PAGE 4 6.9 MERCHANT PROCESSING AGREEMENT FOR CREDIT CARD PAYMENT PROCESSING W ITH CARDCONNECT. Recommended Action: Approve, and authorize the City Manager to execute, the Merchant Processing Agreement, including the Amendment and Reimbursement Agreements, with CardConnect. Requested by: Information Systems 6.10 AUTHORIZATION TO PURCHASE A NEW FINANCE ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM, HARDWARE AND RELATED IMPLEMENTATION SERVICES. Recommended Action: A. Approve and authorize the City Manager to execute an agreement with Tyler Technologies to provide and implement a Finance Enterprise Resource Planning (ERP) system in the amount of $796,564; B. Approve and authorize the City Manager to execute an agreement with Schafer Consulting to provide consulting services during the implementation of the ERP system in the amount of $140,000; C. Approve and authorize the City Manager to issue a Purchase Order to Old American, Inc., for the purchase of four (4) Hewlett Packard servers in the amount of $62,250.00; D. Approve and authorize a contingency amount of $93,656 for contract change orders, services, and hardware necessary for the successful implementation of the Enterprise Resource Planning (ERP) system, to be used at the discretion of City Manager; and E. Appropriate an additional $249,347 from the general fund reserve to cover the entire Finance Enterprise Resource Planning (ERP) system project, including contingency. Requested by: Information Systems 7. PUBLIC HEARINGS: NONE. 8. COUNCIL CONSIDERATION: NONE. 9. COUNCIL SUB-COMMITTEE REPORTS AND MEETING ATTENDANCE REPORTS/COUNCIL MEMBER COMMENTS: 10. ADJOURNMENT: Agenda #: 6.1 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: APPROVAL OF CITY COUNCIL MEETING MINUTES. STRATEGIC GOAL: Open, Engaged & Responsive Government RECOMMENDATION: Approve. PREPARED BY: Attachments: 1. 6.1.a Study Session of April 16, 2019. 2. 6.1.b Regular Meeting of April 16, 2019. 6.1 Packet Pg. 7 CITY OF DIAMOND BAR CITY COUNCIL STUDY SESSION APRIL 16, 2019 STUDY SESSION: M/Herrera called the Study Session to order at 5:30 p.m. in Room CC- 8 of the South Coast Air Quality Management District/Government Center, 21865 Copley Drive, Diamond Bar, CA 91765. ROLL CALL: Council Members Chou, Low, Lyons, MPT/Tye, M/Herrera Staff Present: Dan Fox, City Manager; Ryan McLean, Assistant City Manager; David DeBerry, City Attorney; David Liu, Public Works Director; Greg Gubman, Community Development Director; Ryan Wright, Parks and Recreation Director; Dianna Honeywell, Finance Director; Anthony Santos, Assistant to the City Manager; Christy Murphey, Recreation Superintendent; and Tommye Cribbins, City Clerk. ► DRAFT FY 2019-20 CAPITAL IMPROVEMENT PROJECT BUDGET. CM/Fox stated that this is the first study session regarding the upcoming 2019 -20 budget and it focuses on the Capital Improvement Program. The City has a total of about $8.6 million in proposed projects. About half of which represent new projects and half that represent carryover projects, either currently in design or under construction. The focus continues to be on street maintenance, traffic mana gement and infrastructure as well as, facilities maintenance. Additionally, there are significant projects that are in design and currently unfunded, including Heritage Park renovation, Sunset Crossing Park and the Boulevard Complete Streets project. Staff is actively seeking funds for those and other grant opportunities in an attempt to advance these projects as soon as possible. Consistent with the Long- Term Financial Forecast report that was presented to the Council previously, there has been an effort to try to minimize the use of reserves. Staff is also committed to bringing back a five-year Capital Improvement Program for Council’s consideration before the end of the year that will help prioritize the many future CIP projects in an effort to continue living within the City’s means. PWD/Liu provided a power point presentation highlighting the accomplishments from the current year’s CIP. The City began the year with 31 total projects with a budget of slightly over $10 million, 17 of which were completed totaling almost $5.6 million. Of those 17 projects, the City has, to date, saved approximately $390,000 from the amount that was originally budgeted. Remaining projects, either in design or construction phase, will be carried over into FY 2019 -20 at an estimated cost of nearly $4.4 million. For FY 2019-20 staff is proposing a total of 25 projects with a proposed budget of about $8.6 million these include 11 new projects totaling $4,230,000 and 14 carryover projects totaling $4,351,574. These projects include Street Improvements $3,390,000; Traffic Management/Safety Improvements $1,651,000; Transportation Infrastructure Improvements $140,000; Miscellaneous Public Works Improvements $2,011,484 and Facilities, Parks & Recreation Improvements $1,389.090 – totaling $6,581,574 – total $8.6 million. 6.1.a Packet Pg. 8 APRIL 16, 2019 PAGE 2 CC STUDY SESSION PWD/Liu also reported that the Traffic Management/Safety Projects include Adaptive Traffic Control System (Construction) – carryover $1,056,000; LED Illuminated Street Name Sign and HSL Replacement (Design) – carryover $45,000; LED Illuminated Street Name Sign and HSL Replacement (Construction $350,000; and, Battery Backup System – Final 11 Locations (Design and Construction) $200,000. MPT/Tye asked if signs that needed replacing would be done as a part of this project. PWD/Liu responded yes. PWD/Liu reported that under the Transportation Infrastructure Improvements category, there are two projects, Lemon Avenue Quiet Zone which is a carryover, and replacement of two of bus shelters and two bus shelters at Diamond Bar Boulevard and Temple Avenue and Golden Springs and Calbourne, and Staff will be working with Foothill Transit to receive $40,000 for each shelter replacement. MPT/Tye asked what was wrong with the bus stop at Diamond Bar Boulevard/Temple Avenue. PWD/Liu explained that it is in bad condition and rusted to the point that it cannot be reconditioned. MPT/Tye said he thought a sign company was responsible for these shelters. PWD/Liu responded affirmatively. MPT/Tye asked why the City is having to look to Foothill Transit. PWD/Liu explained that the City entered into the franchise agreement with Clear Channel in 2000 which comes up for renewal in 2021. As a condition of the franchise agreement, Clear Channel is responsible for maintenance of the bus shelters. M/Herrera asked if some of the $40,000 could be used to make sure the bus stops are ADA compliant. PWD/Liu responded affirmatively. C/Chou asked how many bus shelters the City has. AE/Malpica responded that there are approximately 30 bus shelters in Diamond Bar. 6.1.a Packet Pg. 9 APRIL 16, 2019 PAGE 3 CC STUDY SESSION M/Herrera felt it was important to look at all of the bus stops to make sure they are ADA compliant so that there are no issues for those using wheelchairs. MPT/Tye asked if it costs $40,000 to replace one shelter. PWD/Liu responded yes. PWD/Liu continued by stating that there is a total of five miscellaneous Public Works Improvements projects, the Diamond Bar Boulevard Complete Streets Project and the upcoming Grand Avenue/Golden Springs Drive Intersection Enhancement Project which is the precursor to the SR57/60 Confluence Project . This project is currently out for bids and based on the current schedule, Industry plans to commence this project sometime in August. Facilities, Parks and Recreation Improvements represent a proposed project cost of almost $1.4 million. There are several significant projects including the Heritage Park improvements and Sunset Crossing Park both of which are currently under conceptual design. Options will be reviewed by staff and presented to t he City Council at a future study session. C/Lyons asked if the Canyon Loop Trail was a new trail. PWD/Liu responded that it is not a new trail and that the path is there. C/Lyons asked if it was at the top of the Diamond Bar Center. PMS/Jordan responded that the Canyon Loop Trail is part of the existing Summitridge Trail and is off of Steep Canyon. The first trail is the Ridge Route and the Canyon Loop which is the series of trails just to the south. This project would include some improvements, stairs, site furnishings, signage, handrails, etc. as needed. PWD/Liu said that three or four years ago staff received half of the cost for this project from the Conservation Grant which was conditioned that the City spend these funds by the end of June 2021. PWD/Liu stated that a new project is the Diamond Bar Center Slope Creep Repairs which staff will work with the City’s Engineer to monitor the slope on the back of the building and determine what the required fixes should be. This process will begin next fiscal year. C/Lyons asked if the City had received any parks money from Measure A. PWD/Liu reported that the annual allocation is about $185,000. In this current year that amount is being used for the Pantera Park walkway lights. Next year, staff is proposing to use the $185,000 for the Sunset Crossing Park. 6.1.a Packet Pg. 10 APRIL 16, 2019 PAGE 4 CC STUDY SESSION C/Lyons asked about the grant monies for the parks. CM/Fox said that staff has to go out and competitively compete for those funding opportunities. C/Lyons asked if staff has put in any applications and if the grant process was based on low income. CM/Fox responded that a lot of the competition at the state level is for disadvantaged communities. One of the things Diamond Bar has going for it with Sunset Crossing Park is that it is a park-deficient neighborhood. M/Herrera felt it was a sound idea to start banking funds if possible. In years past, the City would try to set aside about $500,000 into the General Fund. CM/Fox said that staff will work with Council toward that end. With development of a five-year CIP and completion of the designs comes shelf -ready plans for a variety of projects which will allow staff to react, reprioritize or adjust based on availability of funding. Between state, local and regional programs, staff will leverage as much as possible on the General Fund to the greatest extent possible. C/Lyons said her understanding is that this budget proposes taking $250,000 from the General Fund Reserves in order to accomplish this. CM/Fox said that the package before the Council assumes that if everything was built, $250,000 would be taken from reserves for the 2019-20 FY which is down substantially from previous years where $3.5 to $4 million in reserves had been identified for projects. Over the last several years, Diamond Bar has had a very ambitious CIP, and Public Works has done a great job of moving forward and catching up on a lot of the past projects. The City is still delivering $8.6 million of projects, most of which are street rehab and a continuation of the neighborhood residential street rehab programs, sidewalk replacements and the traffic infrastructure project to synchronize the City’s traffic signals. These projects are continuing and will continue because those are the funding sources that are fairly consistent. C/Low asked if the $8.5 was all new money or included carryovers. CM/Fox said it includes carryovers of about $4.5 million. C/Low asked about the $250,000 General Fund Reserve. FD/Honeywell said that figure is a mixture of new and carryover. C/Chou asked if this was what the Council was being asked to vote on. 6.1.a Packet Pg. 11 APRIL 16, 2019 PAGE 5 CC STUDY SESSION CM/Fox responded that if there is consensus, this is what staff will work toward as it builds the FY 2019-20 budget for Council’s adoption. There will be second study session on the budget to discuss the Operating Budget which is tentatively scheduled for May 21st. Adoption of the budget typically occurs at the first City Council meeting in June. Staff is available to continue discussing matters individually. Public Comments: None. ADJOURNMENT: With no further business to come before the City Council, M/Herrera recessed the Study Session at 6:12 p.m. to the Regular Meeting. ________________________________ TOMMYE CRIBBINS, City Clerk The foregoing minutes are hereby approved this day of , 2019. _______________________________ Steve Tye, Mayor Pro Tem 6.1.a Packet Pg. 12 MINUTES OF THE CITY COUNCIL REGULAR MEETING OF THE CITY OF DIAMOND BAR APRIL 16, 2019 STUDY SESSION: 5:30 p.m., Room CC-8 DRAFT FY 2019-20 CAPITAL IMPROVEMENT PROJECT BUDGET Public Comments: None. Recessed to Regular Meeting 6:12 p.m. CALL TO ORDER: Mayor Herrera called the Regular City Council meeting to order at 6:30 p.m. in the South Coast Air Quality Management District/Government Center Auditorium, 21865 Copley Drive, Diamond Bar, CA. Staff Present: Dan Fox, City Manager; Ryan McLean, Assistant City Manager; David DeBerry, City Attorney; Ken Desforges, IS Director; David Liu, Public Works Director; Ryan Wright, Parks and Recreation Director; Dianna Honeywell, Finance Director; Greg Gubman, Community Development Director; Anthony Santos, Assistant to the City Manager; Christy Murphey, Recreation Superintendent; J.R. Ybarra, Media Specialist, and Tommye Cribbins, City Clerk. CM/Fox reported that tonight’s Study Session was on the proposed Capital Improvement Program for Fiscal Year 2019-20. The program includes approximately $8.6 million in capital projects, half of which are new and half of which are currently in design and or, under construction. Focus continues to be on street maintenance, traffic improvements, parking facility maintenance and other projects currently in design such as the Heritage Park Renovation project, Sunset Crossing Park and the Diamond Bar Complete Streets project, which are currently unfunded; however, staff will seek other funding and grant sources and opportunities to hopefully advance these projects as soon as possible. Consistent with the City’s Long-Term Financial report that was presented to the Council a few meetings ago, the City has significantly reduced its reliance on the use of reserves for this Capital Improvement Program. Staff will come back to the City Council later this year with a five-year CIP to further help prioritize future Capital Improvement Projects. This program will be presented in the budget for adoption, which is tentatively schedule for the June 4th City Council meeting. PLEDGE OF ALLEGIANCE: Mayor Herrera led the Pledge of Allegiance. INVOCATION: Shaykh Normaan Baig, Institute of Knowledge provided the invocation. ROLL CALL: Council Members Chou, Low, Lyons, Mayor Pro Tem Tye and Mayor Herrera APPROVAL OF AGENDA: As Presented. 6.1.b Packet Pg. 13 APRIL 16, 2019 PAGE 2 CITY COUNCIL 1. SPECIAL PRESENTATIONS, CERTIFICATES, PROCLAMATIONS: 1.1 C/Lyons and Councilmembers presented a City Tile to Firestone Complete Auto Care, Business of the Month for April 2019. 1.2 MPT/Tye and Councilmembers presented Certificates of Recognition to the Diamond Ranch High School Girls Basketball Team for winning the Division 3A Championship Title. 1.3 On behalf of the City Council, C/Low proclaimed May 2019 as Water Awareness Month and presented the Proclamation to Sandy Olson, Director of Administrative Services with the Walnut Valley Water District. 2. CITY MANAGER REPORTS AND RECOMMENDATIONS: None. 3. PUBLIC COMMENTS: Ghazal Seino, Representative, Assemblyman Philip Chen’s Office, mentioned that Assemblyman Philip Chen will host a Community Coffee with special guest MPT/Tye at the Diamond Bar Community Center on Saturday, May 4 from 10:00 a.m. to 12 noon. 4. RESPONSE TO PUBLIC COMMENTS: None. 5. SCHEDULE OF FUTURE EVENTS: 5.1 Breakfast with the Bunny – April 20, 2019 – 10:30 a.m., Diamond Bar Center, 1600 Grand Avenue. 5.2 Recreation Open House – April 20, 2019 – 9:00 a.m., Summitridge Park 5.3 Planning Commission Meeting – April 23, 2019, 2019 – 6:30 p.m., Windmill Community Room, 21810 Copley Drive (Canceled). 5.4 Parks and Recreation Commission Meeting – April 25, 2019 – 6:30 p.m., Windmill Community Room, 21810 Copley Drive. 5.5 Earth Day Celebration – April 27, 2019 – 9:00 a.m. to 2:00 p.m., AQMD/Government Center, 21865 Copley Drive. 5.6 City Council Meeting – May 7, 2019 – 6:30 p.m., AQMD/Government Center Auditorium, 21865 Copley Drive. 6. CONSENT CALENDAR: MPT/Tye moved, C/Lyons seconded, to approve the Consent Calendar Items 6.1 through 6.7 with Item 6.8 withdrawn from Consent Calendar to a future meeting. Motion carried by the following Roll Call vote: 6.1.b Packet Pg. 14 APRIL 16, 2019 PAGE 3 CITY COUNCIL AYES: COUNCIL MEMBERS: Chou, Low, Lyons, MPT/Tye, M/Herrera NOES: COUNCIL MEMBERS: None ABSENT: COUNCIL MEMBERS: None 6.1 APPROVED CITY COUNCIL MEETING MINUTES: 6.1A REGULAR MEETING OF APRIL 2, 2019 – as presented. 6.2 RECEIVED AND FILED PARKS AND RECREATION COMMISSION MINUTES: 6.2A REGULAR MEETING OF SEPTEMBER 27, 2018. 6.2B REGULAR MEETING OF FEBRUARY 28, 2019. 6.3 RATIFICATION OF CHECK REGISTER DATED MARCH 28, 2019 THROUGH APRIL 10, 2019 TOTALING $922,081.72. 6.4 APPOINTED MAYOR PRO TEM STEVE TYE TO SERVE AS THE VOTING DELEGATE AT THE 2019 SCAG REGIONAL CONFERENCE AND GENERAL ASSEMBLY. 6.5 ADOPTED RESOLUTION 2019-10 SUPPORTING BALANCED ENERGY SOLUTIONS. 6.6 APPROVED PUBLIC WORKS AGREEMENT WITH SUPERIOR PAVEMENT MARKINGS, INC. FOR THE CITYWIDE ARTERIAL THERMOPLASTIC RESTRIPING PROJECT. 6.7 ADOPTED RESOLUTION NO. 2019-11 AUTHORIZING THE SUBMITTAL OF A PROJECT LIST OF ROAD PROJECT FUNDED BY SB-1 ROAD REPAIR AND ACCOUNTABILITY ACT OF 2017 FOR FY 2019-2020. WITHDRAWN FROM CONSENT CALENDAR: 6.8 ADOPT RESOLUTION NO. 2019-XX APPROVING PROPOSITION A LOCAL RETURN TRANSIT FUND AGREEMENT WITH THE CITY OF POMONA. (ITEM PULLED FROM AGENDA AND CONTINUED TO T HE NEXT REGULAR MEETING). 7. PULIC HEARINGS: NONE. 8. COUNCIL CONSIDERATION: 8.1 FORMATION OF LANDSCAPE ASSESSMENT DISTRICT NOS. 39-2019 AND 41-2019 TO REPLACE EXISTING DISTRICT NOS. 39 AND 41. 6.1.b Packet Pg. 15 APRIL 16, 2019 PAGE 4 CITY COUNCIL PWD/Liu reported that the item before the City Council is to consider formation of new Landscape Assessment District Nos. 39 and 41. LAD No. 39 is within the northeasterly portion of the City commonly known as the Diamond Bar Hills Community and has 1,249 parcels primarily consisting of slopes (15 acres), open space areas (39 acres) and flat mini parks (approximately five acres). LAD No. 41 is within the southwesterly portion of the City commonly known as the Diamo nd Bar High Country Community and has 544 parcels consisting of slopes, open space and with the exception of the five mini-parks in District 39, all parcels are private property parcels. In the current year FY 2018-2019 budget, yearly expenses for District 39 were budgeted at $540,352 and Assessment Revenues were based on current assessment values of $236 per parcel per year, for a total of $294,764, resulting in a funding shortfall of $245,000, being subsidized by the City’s General Fund. For District 41, current expenditures for the current fiscal year is $266,155 with an Assessment Revenue based on $2 20.50 per parcel per year for a total Assessment Revenue of $122,157, resulting in a funding shortfall of nearly $144,000 being subsidized by the City’s General Fund. Options for remedy of this shortfall that continues year after year are under consideration. At the March 19th City Council meeting, Council took action to commence the process to consider increasing the assessment rates which would require the City to follow requirements under Proposition 218 for a ballot proceeding requiring a simple majo rity of property owners within each district. PWD/Liu further stated that Proposition 218 process requires multiple steps beginning with preparing a very detailed engineer’s report consisting of parcel data, financial estimates and apportion costs to the parcels. Council will also need to adopt the Engineer’s Report and when ready, staff will set the Public Hearing date. The requirement under Proposition 218 is that notices and ballots have to be mailed 45 -days prior to the Public Hearing. With respect to the voting process, it is by “property owner” and not by “voter” so it is based on the number of property owners within each district and the vote is weighted by the amount of assessment being proposed in the Engineer’s Report. Again, a simple majority is required for approval (50 percent plus 1 of the returned ballots). Tonight, the City Council will consider initiating proceedings and subsequently on May 13th and 14th, the City will hold Neighborhood Meetings. On May 21st, the City Council will also consider the new Engineer’s Report and set the Public Hearing date for the new districts. On May 31st, the City will mail out notices along with the ballots to meet the 45-day requirement. At the Public Hearing on July 16th, Council will 6.1.b Packet Pg. 16 APRIL 16, 2019 PAGE 5 CITY COUNCIL conduct the Public Hearing as well as, receive and tabulate the ballots. Depending on the results of those ballots, with the resolutions presented that evening, the Council can order the levies to be ordered or, rescind the levies for the existing districts if New Districts are approved. PWD/Liu stated that staff’s recommendation to the City Council is to adopt the resolutions to initiate proceedings for the formation of new landscape assessment districts and designating SCI Consulting Group as the Engineer of Record; C/Chou asked when the assessments were determined and whether they were indexed for inflation or have remained the same since they were first established. PWD/Liu responded that the assessments have remained the same since 1989, the year of the City’s incorporation. All three districts were created and formed by the LA County Board of Supervisors and the assessment rates the City has been collecting are the same as those originally set. In the first few years the City had a small reserve fund. When the districts were started by the County in 1985, they were able to build up some reserve funds. However, while these reserve funds existed, the service and maintenance costs increased yearly. C/Chou asked if the assessment is of the property value or an estimate of the property owner’s share of the landscaping costs. PWD/Liu responded that the Engineer will look at the benefits that each property owner receives within each district. For example, there are condominium owners within District 41 and in theory, the owners of the condos will be assessed less than owners of single-family residences. MPT/Tye sought clarification on whether it was a simple majority of votes “cast” or a simple majority of “property owners”. PWD/Liu reiterated that it would be a simple majority of the returned ballots from property owners. MPT/Tye asked how the City would be able to identify and provide Public Hearing information and ballots to the owners. PWD/Liu responded that the information will be coming from property records at the LA County Assessors’ office. MPT/Tye asked what will happen to the maintenance of the mini-parks if these districts are dissolved. PWD/Liu responded “the former HOA”. 6.1.b Packet Pg. 17 APRIL 16, 2019 PAGE 6 CITY COUNCIL MPT/Tye asked if the HOA’s still exist. PWD/Liu explained that there are at least four HOA’s that still exist, one of which is active. C/Lyons asked if the ballot would clearly spell out what the actual monthly increase to the property owner would be. PWD/Liu reiterated that as part of the ou treach effort that will commence in a couple of weeks, there will be information provided to each property owner explaining the existing fiscal condition of each district, along with future needs as well as the owner’s responsibilities. CA/DeBerry has made it very clear that the City has to proceed in a very careful manner to not indicate its support or non-support of this issue. Thus, the information will be factual only and indicate all options open to the voter for the property owner’s consideration. C/Lyons asked for confirmation that if the measure did not pass, the City would then have to figure out what other options are available. PWD/Liu confirmed. C/Lyons asked if this would be explained in the ballot sent to the property owners. PW D/Liu explained that staff will be working very closely with the City Attorney and Assessment Engineer to make sure the information provided to the voters is as complete, comprehensive and comprehensible as possible. The voters will need to understand the current service levels as well as, the future needs in order to make it sustainable. CA/DeBerry said this information will be provided to the voters prior to sending out the ballots and will be made available again at the neighborhood meetings. C/Lyons asked if the property owners would be invited to the meetings. PWD/Liu and CA/DeBerry responded that the property owners would be invited to the neighborhood meetings. C/Chou asked the cost of the Ballot Measure. PWD/Liu explained that the second amendment to the consulting services agreement with SCI Consulting Group is $46,000. C/Chou said he was concerned that the City is looking at a shortfall between the two districts of about $380,000 per year and looking to spend 6.1.b Packet Pg. 18 APRIL 16, 2019 PAGE 7 CITY COUNCIL another $46,000 on this ballot measure. If the ballot measure were to fail and the matter comes back to the City Council, would the City Council be deciding amongst the three alternatives or can the City, on the ballot, say that if the measure fails, this is the alternative. CA/DeBerry reiterated that the information that is going to be disseminated to the community beforehand will explain the various alternatives that would be available to the City if the ballot measure were to fail. This is a matter of educating all of t he property owners so that they know when they are deciding to approve or not approve the increased assessment, what the potential ramif ications of that are. Obviously, on that occasion, it would have to come back to the City Council for what would be the next steps in the process. MPT/Tye asked if as part of the ballot going out to the two districts, whatever the cost increase is indicated, there be a cost of living accelerator built in. PWD/Liu said that a cost increase index is being processed. M/Herrera asked if anyone wished to make public comment. No one present indicated a wish to speak on this matter. M/Herrera reiterated staff’s recommendation for City Council to take action on the following Resolutions and called for the vote: C/Low announced that she would not be voting on the Resolution for LAD No. 39 due to a conflict of interest. 1) Adopt Resolution No. 2019-12 (No. 39-2019) initiating proceedings for the formation of a new landscape assessment district and designating SCI Consulting Group as the Engineer of Record. C/Lyons moved, C/Chou seconded, to Adopt Resolution No. 2019 -12 (No. 39-2019) initiating proceedings for the formation of a new landscape assessment district and designating SCI Consulting Group as the Engineer of Record. Motion carried by the following Roll Call vote: AYES: COUNCIL MEMBERS: Chou, Lyons, MPT/Tye, M/Herrera NOES: COUNCIL MEMBERS: None ABSTAIN: COUNCIL MEMBERS: Low ABSENT: COUNCIL MEMBERS: None 2) Adopt Resolution No. 2019-13 (No. 41-2019) initiating proceedings for the formation of a new landscape assessment district and designating 6.1.b Packet Pg. 19 APRIL 16, 2019 PAGE 8 CITY COUNCIL SCI Consulting Group as the Engineer of Record. C/Low moved, C/Lyons seconded, to Adopt Resolution No. 2019 -13 (No. 41-2019) initiating proceedings for the formation of a new landscape assessment district and designating SCI Consulting Group as the Engineer of Record. Motion carried by the following Roll Call vote: AYES: COUNCIL MEMBERS: Chou, Low, Lyons, MPT/Tye, M/Herrera NOES: COUNCIL MEMBERS: None ABSENT: COUNCIL MEMBERS: None 3) Approve and authorize the Mayor to sign the Second Amendment to the Consulting Services Agreement with SCI Consulting Group to provide special assessment engineering and balloting services in the amount of $46,000. MPT/Tye moved, C/Low seconded, to Approve and Authorize the Mayor to sign the Second Amendment to the Consulting Services Agreemen t with SCI Consulting Group to provide special assessment engineering and balloting services in the amount of $46,000. Motion carried by the following Roll Call vote: AYES: COUNCIL MEMBERS: Low, Lyons, MPT/Tye, M/Herrera NOES: COUNCIL MEMBERS: None ABSTAIN: COUNCIL MEMBERS: Chou ABSENT: COUNCIL MEMBERS: None 9. COUNCIL SUBCOMMITTEE REPORTS AND MEETING ATTENDANCE REPORTS/COUNCIL MEMBER COMMENTS: C/Chou said it had been a fun two weeks. Last weekend he and his colleagues attended the 30th Diamond Bar Birthday Party. Sunday he and his colleagues attended the Wine Soiree. On April 6th he and M/Herrera attended a Town Hall Meeting where Congressman Gil Cisneros reaffirmed his commitment to help Diamond Bar get the funding necessary to complete the SR57/60 Confluence Project. On the 12th he hosted Boy Scout Troop 730 at City Hall where he talked about civic engagement and community involvement. C/Low said she was traveling the past couple of weeks and because of her schedule she was unable to attend either the Birthday Party or Wine Soiree . She thanked staff and the Recreation Department for their hard work in put ting the Birthday event together and congratulated the Friends of the Library for another successful Wine Soiree. She wished residents Happy Passover and Happy Easter. 6.1.b Packet Pg. 20 APRIL 16, 2019 PAGE 9 CITY COUNCIL C/Lyons congratulated two Diamond Bar Restaurants nam ed in the top ten restaurants of the San Gabriel Valley by Yelp. King Bap was voted #3 and Dilliwala was voted #10. Congratulations to the Diamond Bar Friends of the Library on a very successful Wine Soiree and Benefit Auction. M/Herrera allowed herself to be auctioned for Dinner with the Mayor and raised a lot of money which will go toward funding the majority of the Children’s Reading Program this summer. She congratulated Parks and Recreation on a wonderful 30th Birthday Party. MPT/Tye congratulated the CIF Division 3A Champion Diamond Ranch Girls Basketball Team. The 30th Birthday celebration was terrific. Represented at the event were 16 years of mayors. Gary Miller, John Forbing, Bob Huff, Debby O’Connor, Ling Ling Chang, Mayor Herrera, C/Lyons, and C/Chou were all present. That evening MPT/Tye attended the Diamond Ranch High School Panther Pride Association fundraiser. Sunday was the 26th Annual Wine Soiree. MPT/Tye said he had no idea why someone would post on Facebook a picture of Massage Envy with the subject “another one bites the dust” when the old sign was taken down. Nothing could be further from the truth and that is not the case with Massage Envy. He always urges people to p atronize Diamond Bar businesses. M/Herrera reported that she and CM/Fox attended the San Gabriel Valley Council of Governments General Assembly which was very well attended. Larry Kosmont spoke at length about the changing retail climate in the cities how cities need to be flexible and adaptable to these changes. The City Birthday Party requires a lot of employees working to put the event together and everyone worked very hard and did a great job. She has never seen so many people at a Wine Soiree as she saw this year. Diamond Bar has had a lot of rain for which the City is grateful, but as a result, the lawns and slopes throughout the City are now overgrown with weeds. What is green now will probably be dry toward the end of summer and with fire season starting, M/Herrera reminded everyone they need to trim the weeds. There are ordinances that address the issue of weeds being too tall in yards and Code Enforcement will be handing out notices to homeowners who are out of compliance. If no action is taken to remediate the area, citations will be issued and fines and penalties will be imp osed. So, everyone please make an effort to get your yards cleaned up and the weeds cut down. Let’s make Diamond Bar look like the great place that it is. Ha ppy Easter and Happy Passover to everyone. ADJOURNMENT: With no further business to conduct, M/Herrera adjourned the Regular City Council Meeting at 7:30 p.m. _____________________________________ TOMMYE CRIBBINS, CITY CLERK 6.1.b Packet Pg. 21 APRIL 16, 2019 PAGE 10 CITY COUNCIL The foregoing minutes are hereby approved this ____ day of , 2019. Steve Tye, Mayor Pro Tem 6.1.b Packet Pg. 22 Agenda #: 6.2 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: PLANNING COMMISSION MEETING MINUTES. RECOMMENDATION: Receive and file. PREPARED BY: Attachments: 1. 6.2.a Regular Meeting Minutes of January 22, 2019. 6.2 Packet Pg. 23 MINUTES OF THE CITY OF DIAMOND BAR MEETING OF THE PLANNING COMMISSION JANUARY 22, 2019 CALL TO ORDER: Chair/Mok called the meeting to order at 6:35 p.m. in the City Hall Windmill Room, 21810 Copley Drive, Diamond Bar, CA 91765. PLEDGE OF ALLEGIANCE: Commissioner Mahlke led the Pledge of Allegiance. 1. ROLL CALL: Present: Commissioners Frank Farago, Jennifer “Fred” Mahlke, Raymond Wolfe, and Chair Ken Mok Vice Chair Naila Barlas arrived at 6:46 p.m. Also present: Greg Gubman, Community Development Director; Grace Lee, Senior Planner and Stella Marquez, Administrative Coordinator. 2. MATTERS FROM THE AUDIENCE/PUBLIC COMMENTS: None 3. APPROVAL OF AGENDA: As Presented 4. CONSENT CALENDAR: 4.1 Minutes of the Regular Meeting: December 11, 2018: C/Mahlke moved, C/Farago seconded, to approve Consent Calendar Item 4.1 as submitted. Motion carried by the following Roll Call vote: AYES: COMMISSIONERS: Farago, Mahlke, Wolfe, Chair/Mok NOES: COMMISSIONERS: None ABSENT: COMMISSIONERS: VC/Barlas 5. OLD BUSINESS: None 6.2.a Packet Pg. 24 ______________________________________________________________________ JANUARY 22, 2019 PAGE 2 PLANNING COMMISSION ______________________________________________________________________ 6. NEW BUSINESS: 6.1 2018 GENERAL PLAN STATUS REPORT SP/Lee summarized the report and recommended the Planning Commission approve and forward the report to the City Council to Receive and File. C/Wolfe highlighted 1.1 under the Circulation Element Objective , stating the City has taken a role to designate the SR60 as a Goods Movement Corridor and with significant funding from SCAG, it will be interesting to see how that will shape up under the new leadership. There are no funds in LA County or in San Bernardino County to realize that plan. Certainly, the City is well positioned through their arguments because it will have a significant impact on the communities and the ability for vehicles to move around already congested streets as people seek alternative routes of travel if the SR60 becomes a primary conduit for goods movement. He noted the governor said SB1 funds may be tied to City’s ability to meet their housing needs (RHNA) numbers. C/Wolfe heard that the governor since backtracked; however, he believes the City needs to keep a watchful eye on where this administration goes because housing and homelessness will be their priority for some time which means that anything the administration can do to incentivize or otherwise force municipalities to take a bigger lead role in addressing those needs will likely happen. Chair/Mok said that on Page 2 it states that The Habit drive-thru construction was completed in early 2019. He asked if that referred to the restaurant or just the outparcel building for the drive-thru. He drove past the site today and noticed the drive-thru looked like it had been completed and the menu board for the drive through is in place. CDD/Gubman responded to Chair/Mok that the interior for The Habit is near completion with all of the décor installed. The Habit received a Certificate of Occupancy with a planned opening date of February 12th. Chair/Mok asked if the Commissioners would be invited to the opening and CDD/Gubman said that staff would be sure to keep the Commissioners in the loop. C/Wolfe asked if there were ongoing negotiations regarding the vacant buildings in the Sprouts Center and CDD/Gubman said it was an ongoing effort. The City lost a couple of major tenants including Big 5 and Petco when corporate decided to pass on those locations. There is an apparel 6.2.a Packet Pg. 25 ______________________________________________________________________ JANUARY 22, 2019 PAGE 3 PLANNING COMMISSION ______________________________________________________________________ store looking to occupy the spaces south of Ross and there will be a salon opening in one of the spaces north of Sprouts. Staff continues to secure another restaurant tenant to move into that space as well. CDD/Gubman noticed a typo on Page 10 in the last sentence of the first paragraph which reads “the current goal would be to commence construction in early 2021” and it should continue to read “if full construction funding is secured, etc.” C/Wolfe moved, C/Farago seconded to approve the General Status Report with correction and forward the report to the City Council to receive and file. Motion carried by the following Roll Call vote: AYES: COMMISSIONERS: Farago, Mahlke, Wolfe, Chair/Mok NOES: COMMISSIONERS: None ABSENT: COMMISSIONERS: VC/Barlas 7. PUBLIC HEARING(S): 7.1 DEVELOPMENT REVIEW NO. PL2018-100 – Under the authority of Diamond Bar Municipal Code Section 22.48, applicant Justin Li and property owner 21 Property Management LLC, requested Development Review approval to demolish an existing 1,562 square-foot residence and construct a 2,527 square-foot single-family residence with 821 square feet of garage area and 782 square feet of porch area on a 27,034 square-foot (0.62 acre) lot. The subject property is zoned Low Density Residential (RL) with an underlying General Plan land use designation of Lo w Density Residential. PROJECT ADDRESS: 340 Fern Place Diamond Bar, CA 91789 PROPERTY OWNER: 21 Property Management LLC 340 Fern Place Diamond Bar, CA 91765 APPLICANT: Justin Li 73302 Century Boulevard #A Garden Grove, CA 92843 CDD/Gubman stated that at the applicant’s request, staff recommended that the Planning Commission continue this matter to a date uncertain. The applicant is working on a redesign of the project to address the concerns of 6.2.a Packet Pg. 26 ______________________________________________________________________ JANUARY 22, 2019 PAGE 4 PLANNING COMMISSION ______________________________________________________________________ their next-door neighbor with respect to the second story component’s impact to that neighboring property. When those issues have been resolved, staff will publish a new hearing notice and reschedule the matter for Planning Commission consideration. Chair/Mok opened the public hearing. There being no one present who wished to speak on this matter, Chair/Mok closed the public hearing. C/Farago moved, C/Mahlke seconded, to continue Development Review No. PL2018-100 to a date uncertain. Motion carried by the following Roll Call vote: AYES: COMMISSIONERS: Farago, Mahlke, Wolfe, Chair/Mok NOES: COMMISSIONERS: None ABSENT: COMMISSIONERS: VC/Barlas 8. PLANNING COMMISSION COMMENTS/INFORMATIONAL ITEMS: C/Farago said that if this is C/Wolfe’s last Planning Commission meeting, he wants C/Wolfe to know it has been a pleasure serving with him during what has been a most enjoyable experience. He thanked C/Wolfe for his service to the Commission and City. C/Wolfe said it had been his honor to serve on this Commission and to work with some really fantastic staff. He knows the Commission will continue to do great work and he may show up occasionally and d raw a speaker card. Chair/Mok said he looked forward to C/Wolfe’s attendance at future meetings and wished him all the best. 9. STAFF COMMENTS/INFORMATIONAL ITEMS: 9.1 Project Status Report. CDD/Gubman reported that there are no items for the February 12th agenda. In addition, to date there are no items confirmed for the February 26th meeting date. 6.2.a Packet Pg. 27 ______________________________________________________________________ JANUARY 22, 2019 PAGE 5 PLANNING COMMISSION ______________________________________________________________________ 10. SCHEDULE OF FUTURE EVENTS: As listed in the agenda. ADJOURNMENT: With no further business before the Planning Commission, Chair/Mok adjourned the regular meeting at 6:55 p.m. The foregoing minutes are hereby approved this 9th day of April, 2019. Attest: Respectfully Submitted, __________________________________ Greg Gubman Community Development Director _______________________________ Naila Barlas, Chairperson 6.2.a Packet Pg. 28 Agenda #: 6.3 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: TRAFFIC AND TRANSPORTATION COMMISSION MINUTES. RECOMMENDATION: Receive and File. PREPARED BY: Attachments: 1. 6.3.a Regular Meeting of February 14, 2019. 6.3 Packet Pg. 29 6.3.a Packet Pg. 30 6.3.a Packet Pg. 31 6.3.a Packet Pg. 32 6.3.a Packet Pg. 33 Agenda #: 6.4 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: PARKS AND RECREATION COMMISSION MINUTES. RECOMMENDATION: Receive and file. PREPARED BY: Attachments: 1. 6.4.a Regular Meeting of March 28, 2019. 6.4 Packet Pg. 34 6.4.a Packet Pg. 35 6.4.a Packet Pg. 36 6.4.a Packet Pg. 37 Agenda #: 6.5 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: RATIFICATION OF CHECK REGISTER DATED APRIL 11, 2019 THROUGH MAY 1, 2019 TOTALING $2,444,075.09. STRATEGIC GOAL: Responsible Stewardship of Public Resources RECOMMENDATION: Ratify. FINANCIAL IMPACT: Expenditure of $2,444,075.09. BACKGROUND: The City has established the policy of issuing accounts payable checks on a weekly basis with City Council ratification at the next scheduled City Council Meeting. DISCUSSION: The attached check register containing checks dated April 11, 2019 through May 1, 2019 for $2,444,075.09 is being presented for ratification. All payments have been made in compliance with the City’s purchasing policies and procedures. Payment s have been reviewed and approved by the appropriate departmental staff and the attached Affidavit affirms that the check register has been audited and deemed accurate by the Finance Director. PREPARED BY: 6.5 Packet Pg. 38 REVIEWED BY: Attachments: 1. 6.5.a Check Register Affidavit 5-7-2019 2. 6.5.b Check Register 5-7-2019 6.5 Packet Pg. 39 6.5.a Packet Pg. 40 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 0 3 2 0 4 / 1 7 / 1 9 A M E R I N T L A M E R I C A N I N T ’ L P U T I ( B O D H 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 2 0 1 . 2 5 10 1 0 0 1 2 9 0 3 3 0 4 / 1 7 / 1 9 A M E R I C O M A M E R I C O M P G R O U P 0 0 1 4 0 7 0 T O N E R S - P R I N T E R 0 . 0 0 1 0 9 . 4 5 10 1 0 0 1 2 9 0 3 3 0 4 / 1 7 / 1 9 A M E R I C O M A M E R I C O M P G R O U P 0 0 1 4 0 7 0 T O N E R S - P R I N T E R S 0 . 0 0 1 0 9 . 4 5 10 1 0 0 1 2 9 0 3 3 0 4 / 1 7 / 1 9 A M E R I C O M A M E R I C O M P G R O U P 0 0 1 4 0 7 0 T O N E R S - P R I N T E R 0 . 0 0 3 6 3 . 5 0 TO T A L C H E C K 0 . 0 0 5 8 2 . 4 0 10 1 0 0 1 2 9 0 3 4 0 4 / 1 7 / 1 9 A R R I A Z A S S Y L N I A A R R I A Z A 1 1 5 5 5 1 5 R E N T A L S - E A R T H D A Y 0 . 0 0 1 , 9 3 3 . 7 7 10 1 0 0 1 2 9 0 3 5 0 4 / 1 7 / 1 9 B E A R S T A T B E A R S T A T E A I R C O N D I T I O N 0 0 1 5 5 5 6 M A I N T S V C S - P A N T E R A 0 . 0 0 8 5 . 0 0 10 1 0 0 1 2 9 0 3 5 0 4 / 1 7 / 1 9 B E A R S T A T B E A R S T A T E A I R C O N D I T I O N 0 0 1 5 5 5 6 M A I N T S V S C - H E R I T A G E 0 . 0 0 1 5 5 . 0 0 10 1 0 0 1 2 9 0 3 5 0 4 / 1 7 / 1 9 B E A R S T A T B E A R S T A T E A I R C O N D I T I O N 0 0 1 5 3 3 3 M A I N T S V C S - D B C M A R 0 . 0 0 6 2 3 . 0 0 TO T A L C H E C K 0 . 0 0 8 6 3 . 0 0 10 1 0 0 1 2 9 0 3 6 0 4 / 1 7 / 1 9 B E E R E M O V B E E R E M O V E R S 0 0 1 4 0 9 3 B E E R E M O V A L - C O P L E Y D R 0 . 0 0 2 4 5 . 0 0 10 1 0 0 1 2 9 0 3 7 0 4 / 1 7 / 1 9 B L U E 3 6 0 M B L U E 3 6 0 M E D I A L L C 0 0 1 4 4 1 1 S U P P L I E S - S H E R I F F D E P T 0 . 0 0 5 3 . 7 5 10 1 0 0 1 2 9 0 3 8 0 4 / 1 7 / 1 9 B O S S L I T H B O S S L I T H O I N C 0 0 1 4 0 9 5 P R I N T / M A I L - D B C O N N A P R 0 . 0 0 1 1 , 6 4 3 . 9 2 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 2 - 2 0 7 0 0 . 0 0 1 5 0 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 2 0 1 8 - 7 9 0 . 0 0 2 0 1 . 6 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - I N S P E C T I O N 0 . 0 0 2 0 6 . 5 6 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - I N S P E C T I O N 0 . 0 0 2 1 5 . 7 2 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 1 3 0 0 . 0 0 2 7 5 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - I N S P E C T I O N 0 . 0 0 2 8 7 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 6 6 2 9 0 . 0 0 2 9 5 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 2 8 8 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 6 6 2 9 0 . 0 0 3 6 0 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 8 - 3 4 5 5 2 0 . 0 0 4 6 0 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 8 - 3 4 7 3 2 0 . 0 0 4 8 5 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 6 - 2 4 4 6 0 . 0 0 5 6 2 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 4 - 5 2 9 6 0 . 0 0 5 6 2 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 7 9 0 . 0 0 1 , 1 2 0 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 2 8 8 0 . 0 0 5 4 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 6 4 . 8 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 5 5 2 0 . 0 0 8 2 . 8 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 7 3 2 0 . 0 0 8 7 . 3 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 4 9 . 5 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 5 3 . 1 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 4 - 5 2 9 6 0 . 0 0 1 0 1 . 1 6 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 2 4 4 6 0 . 0 0 1 0 1 . 1 6 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 2 0 1 8 - 7 9 0 . 0 0 - 2 0 1 . 6 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 4 - 5 2 9 6 0 . 0 0 - 1 0 1 . 1 6 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 2 4 4 6 0 . 0 0 - 1 0 1 . 1 6 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 7 3 2 0 . 0 0 - 8 7 . 3 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 5 5 2 0 . 0 0 - 8 2 . 8 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 - 6 4 . 8 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 2 8 8 0 . 0 0 - 5 4 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 - 5 3 . 1 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 - 4 9 . 5 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 2 - 2 0 7 0 0 . 0 0 - 2 7 . 0 0 6.5.b Packet Pg. 41 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 2 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 2 - 2 0 7 0 0 . 0 0 2 7 . 0 0 10 1 0 0 1 2 9 0 3 9 0 4 / 1 7 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P R 1 7 - 0 9 9 8 0 . 0 0 1 1 1 . 8 6 TO T A L C H E C K 0 . 0 0 5 , 3 9 0 . 1 4 10 1 0 0 1 2 9 0 4 0 0 4 / 1 7 / 1 9 C H E M P R O L C H E M P R O L A B O R A T O R Y I N C 0 0 1 5 3 3 3 W A T E R T R E A T M E N T S V C S 0 . 0 0 1 5 5 . 0 0 10 1 0 0 1 2 9 0 4 1 0 4 / 1 7 / 1 9 C O L L E Y F O C O L L E Y F O R D 5 2 0 5 5 5 4 V E H M A I N T - P / W O R K S 0 . 0 0 3 7 6 . 8 5 10 1 0 0 1 2 9 0 4 2 0 4 / 1 7 / 1 9 D E P T O F J U D E P A R T M E N T O F J U S T I C E 0 0 1 4 0 6 0 P R O F . S V C S - H / R 0 . 0 0 2 8 8 . 0 0 10 1 0 0 1 2 9 0 4 3 0 4 / 1 7 / 1 9 D F S F L O O R D F S F L O O R I N G L P 0 0 1 5 5 5 6 C A R P E T M A I N T - H E R I T A G E 0 . 0 0 3 8 5 . 0 0 10 1 0 0 1 2 9 0 4 3 0 4 / 1 7 / 1 9 D F S F L O O R D F S F L O O R I N G L P 0 0 1 4 0 9 3 C A R P E T M A I N T - C / H A L L 0 . 0 0 5 5 0 . 0 0 TO T A L C H E C K 0 . 0 0 9 3 5 . 0 0 10 1 0 0 1 2 9 0 4 4 0 4 / 1 7 / 1 9 D U E B E R T K K L A U S D U E B E R T 0 0 1 5 3 5 0 H I S T O R I C A L D E M O - C / B D Y 0 . 0 0 1 , 5 0 0 . 0 0 10 1 0 0 1 2 9 0 4 5 0 4 / 1 7 / 1 9 D U N N E D W A D U N N E D W A R D S C O R P O R A T I O N 0 0 1 5 5 5 6 S U P P L I E S - P A R K S 0 . 0 0 1 1 . 2 5 10 1 0 0 1 2 9 0 4 6 0 4 / 1 7 / 1 9 D Y E T T B H A D Y E T T & B H A T I A , U R B A N & 0 1 5 5 2 1 0 P R O F . S V C S - G E N P L A N 0 . 0 0 1 0 , 1 5 5 . 0 0 10 1 0 0 1 2 9 0 4 7 0 4 / 1 7 / 1 9 E C O F E R T I E C O F E R T I N C 0 0 1 5 5 5 6 F E R T I G A T I O N S V C S - M A R 0 . 0 0 3 1 0 . 0 0 10 1 0 0 1 2 9 0 4 8 0 4 / 1 7 / 1 9 E M E R A L D E M E R A L D L A N D S C A P E S E R V I C 0 0 1 4 0 9 3 A D D L L A N D S C A P E M A I N T 0 . 0 0 5 2 . 2 5 10 1 0 0 1 2 9 0 4 9 0 4 / 1 7 / 1 9 E X T E R M I N E X T E R M I N E T I C S O F S O C A L 0 0 1 5 5 5 6 P E S T C O N T R O L - P A N T E R A 0 . 0 0 3 0 . 0 0 10 1 0 0 1 2 9 0 4 9 0 4 / 1 7 / 1 9 E X T E R M I N E X T E R M I N E T I C S O F S O C A L 0 0 1 5 5 5 6 P E S T C O N T R O L - H E R I T A G E 0 . 0 0 4 0 . 0 0 10 1 0 0 1 2 9 0 4 9 0 4 / 1 7 / 1 9 E X T E R M I N E X T E R M I N E T I C S O F S O C A L 0 0 1 5 3 3 3 R O D E N T S V C S - D B C 0 . 0 0 4 0 . 0 0 10 1 0 0 1 2 9 0 4 9 0 4 / 1 7 / 1 9 E X T E R M I N E X T E R M I N E T I C S O F S O C A L 0 0 1 5 5 5 6 P E S T C O N T R O L - P E T E R S O N 0 . 0 0 5 0 . 0 0 10 1 0 0 1 2 9 0 4 9 0 4 / 1 7 / 1 9 E X T E R M I N E X T E R M I N E T I C S O F S O C A L 0 0 1 5 3 3 3 P E S T C O N T R O L - D B C 0 . 0 0 7 5 . 0 0 TO T A L C H E C K 0 . 0 0 2 3 5 . 0 0 10 1 0 0 1 2 9 0 5 0 0 4 / 1 7 / 1 9 F R O N T I E R F R O N T I E R C O M M U N I C A T I O N S 0 0 1 4 0 7 0 P H . S V C S - S R S T C H 1 C / H 0 . 0 0 3 4 7 . 4 9 10 1 0 0 1 2 9 0 5 1 0 4 / 1 7 / 1 9 G F O A G F O A 0 0 1 4 0 5 0 M E M B E R S H P D U E S - 1 9 / 2 0 0 . 0 0 5 9 5 . 0 0 10 1 0 0 1 2 9 0 5 2 0 4 / 1 7 / 1 9 G L A S D O N I G L A S D O N I N C 1 1 5 5 5 1 5 U S E T A X A C C R U A L 0 . 0 0 1 1 3 . 5 3 10 1 0 0 1 2 9 0 5 2 0 4 / 1 7 / 1 9 G L A S D O N I G L A S D O N I N C 0 0 1 U S E T A X A C C R U A L 0 . 0 0 - 1 1 3 . 5 3 10 1 0 0 1 2 9 0 5 2 0 4 / 1 7 / 1 9 G L A S D O N I G L A S D O N I N C 1 1 5 5 5 1 5 O R G A N I C W A S T E C N T N R S 0 . 0 0 1 , 4 8 2 . 2 5 TO T A L C H E C K 0 . 0 0 1 , 4 8 2 . 2 5 10 1 0 0 1 2 9 0 5 3 0 4 / 1 7 / 1 9 G O O D Y E A R G O O D Y E A R A U T O S E R V I C E C 5 2 0 5 5 5 4 V E H M A I N T - P / W O R K S 0 . 0 0 3 0 . 0 0 10 1 0 0 1 2 9 0 5 4 0 4 / 1 7 / 1 9 H O F F M A N S H O F F M A N S O U T H W E S T C O R P 0 0 1 5 3 3 3 M A I N T S V C S - D B C 0 . 0 0 2 6 0 . 0 0 10 1 0 0 1 2 9 0 5 5 0 4 / 1 7 / 1 9 H O M E D E P O H O M E D E P O T C R E D I T S E R V I C 0 0 1 4 0 9 5 T O O L S / E Q - P / I N F O 0 . 0 0 4 3 7 . 9 6 10 1 0 0 1 2 9 0 5 6 0 4 / 1 7 / 1 9 H R G R E E N P H R G R E E N P A C I F I C I N C 0 0 1 5 5 5 1 C O N S U L T A N T S V C S - P / W K S 0 . 0 0 5 , 2 8 0 . 0 0 10 1 0 0 1 2 9 0 5 6 0 4 / 1 7 / 1 9 H R G R E E N P H R G R E E N P A C I F I C I N C 0 0 1 5 5 5 1 C O N S U L T A N T S V C S - P / W K S 0 . 0 0 9 , 6 8 0 . 0 0 TO T A L C H E C K 0 . 0 0 1 4 , 9 6 0 . 0 0 10 1 0 0 1 2 9 0 5 7 0 4 / 1 7 / 1 9 J A M E S E V E J A M E S E V E N T P R O D U C T I O N I 0 0 1 5 3 5 0 C A R N I V A L R I D E S - C / B / D Y 0 . 0 0 2 4 , 0 0 0 . 0 0 6.5.b Packet Pg. 42 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 3 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 0 5 8 0 4 / 1 7 / 1 9 J O H N L H U N J O H N L H U N T E R & A S S O C . I 0 0 1 5 5 1 0 P R O F . S V C S - S T O R M W A T E R 0 . 0 0 2 , 3 6 3 . 7 5 10 1 0 0 1 2 9 0 5 9 0 4 / 1 7 / 1 9 K E N S H A R D K E N S H A R D W A R E 0 0 1 5 5 5 4 S U P P L I E S - R D M A I N T 0 . 0 0 1 5 . 3 2 10 1 0 0 1 2 9 0 5 9 0 4 / 1 7 / 1 9 K E N S H A R D K E N S H A R D W A R E 0 0 1 5 5 5 4 S U P P L I E S - R D M A I N T 0 . 0 0 1 5 . 4 9 TO T A L C H E C K 0 . 0 0 3 0 . 8 1 10 1 0 0 1 2 9 0 6 0 0 4 / 1 7 / 1 9 L A E A S S O C L O C A L A G E N C Y E N G I N E E R I N G 0 0 1 5 5 5 1 C O N S U L T A N T S V C S - E N G 0 . 0 0 1 6 , 2 0 0 . 0 0 10 1 0 0 1 2 9 0 6 1 0 4 / 1 7 / 1 9 L O O M I S L O O M I S 0 0 1 4 0 5 0 C O U R I E R S V C S - C / H A L L 0 . 0 0 6 3 5 . 3 8 10 1 0 0 1 2 9 0 6 1 0 4 / 1 7 / 1 9 L O O M I S L O O M I S 0 0 1 5 3 3 3 C O U R I E R S V C S - D B C 0 . 0 0 6 3 5 . 3 8 TO T A L C H E C K 0 . 0 0 1 , 2 7 0 . 7 6 10 1 0 0 1 2 9 0 6 2 0 4 / 1 7 / 1 9 L A C A S S E S L O S A N G E L E S C O U N T Y A S S E S 0 0 1 4 0 7 0 S B F A B S T R A C T D A T A - G I S 0 . 0 0 6 4 . 0 0 10 1 0 0 1 2 9 0 6 3 0 4 / 1 7 / 1 9 L A C M T A L O S A N G E L E S C O U N T Y M T A 1 1 2 5 5 5 3 M T A P A S S E S - S R M A R 0 . 0 0 4 2 . 0 0 10 1 0 0 1 2 9 0 6 3 0 4 / 1 7 / 1 9 L A C M T A L O S A N G E L E S C O U N T Y M T A 1 1 2 5 5 5 3 C I T Y S U B S I D Y - S R M A R 0 . 0 0 4 2 . 0 0 10 1 0 0 1 2 9 0 6 3 0 4 / 1 7 / 1 9 L A C M T A L O S A N G E L E S C O U N T Y M T A 1 1 2 5 5 5 3 C I T Y S U B S I D Y - M A R 1 9 0 . 0 0 1 3 2 . 0 0 10 1 0 0 1 2 9 0 6 3 0 4 / 1 7 / 1 9 L A C M T A L O S A N G E L E S C O U N T Y M T A 1 1 2 5 5 5 3 M T A P A S S E S - M A R 1 9 0 . 0 0 5 2 8 . 0 0 TO T A L C H E C K 0 . 0 0 7 4 4 . 0 0 10 1 0 0 1 2 9 0 6 4 0 4 / 1 7 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 S T S W E E P E R S V C S - F E B 0 . 0 0 6 9 8 . 8 9 10 1 0 0 1 2 9 0 6 4 0 4 / 1 7 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 C A L V A R Y C H A P E L - F E B 0 . 0 0 9 , 1 1 3 . 9 5 10 1 0 0 1 2 9 0 6 4 0 4 / 1 7 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 S T A R D E P U T Y S V C S - F E B 0 . 0 0 1 1 , 6 6 9 . 4 6 10 1 0 0 1 2 9 0 6 4 0 4 / 1 7 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 C O N T R A C T S V C S - F E B 1 9 0 . 0 0 5 3 9 , 0 8 3 . 8 5 TO T A L C H E C K 0 . 0 0 5 6 0 , 5 6 6 . 1 5 10 1 0 0 1 2 9 0 6 5 0 4 / 1 7 / 1 9 M C E C O R P O M C E C O R P O R A T I O N 1 3 8 5 5 3 8 L A N D S C A P E M A I N T - # 3 8 0 . 0 0 5 , 0 0 2 . 0 0 10 1 0 0 1 2 9 0 6 5 0 4 / 1 7 / 1 9 M C E C O R P O M C E C O R P O R A T I O N 1 4 1 5 5 4 1 L A N D S C A P E M A I N T - # 4 1 0 . 0 0 5 , 6 7 3 . 0 0 10 1 0 0 1 2 9 0 6 5 0 4 / 1 7 / 1 9 M C E C O R P O M C E C O R P O R A T I O N 1 3 9 5 5 3 9 L A N D S C A P E M A I N T - # 3 9 0 . 0 0 1 7 , 3 7 3 . 0 0 10 1 0 0 1 2 9 0 6 5 0 4 / 1 7 / 1 9 M C E C O R P O M C E C O R P O R A T I O N 0 0 1 5 5 5 4 R I G H T O F W A Y M A I N T - M A 0 . 0 0 5 7 2 . 9 6 10 1 0 0 1 2 9 0 6 5 0 4 / 1 7 / 1 9 M C E C O R P O M C E C O R P O R A T I O N 0 0 1 5 5 5 4 V E G E T A T I O N M A I N T - M A R 0 . 0 0 1 2 , 6 4 5 . 1 1 TO T A L C H E C K 0 . 0 0 4 1 , 2 6 6 . 0 7 10 1 0 0 1 2 9 0 6 6 0 4 / 1 7 / 1 9 M O B I L E I N M O B I L E I N D U S T R I A L S U P P L Y 0 0 1 5 3 5 0 S U P P L I E S - H E L I U M 0 . 0 0 8 4 . 0 0 10 1 0 0 1 2 9 0 6 6 0 4 / 1 7 / 1 9 M O B I L E I N M O B I L E I N D U S T R I A L S U P P L Y 0 0 1 5 5 5 6 C Y L I N D E R A R G O N 0 . 0 0 8 . 0 0 TO T A L C H E C K 0 . 0 0 9 2 . 0 0 10 1 0 0 1 2 9 0 6 7 0 4 / 1 7 / 1 9 P A P E R R E C P A P E R R E C Y C L I N G & S H R E D D 1 1 5 5 5 1 5 P A P E R R E C Y C L I N G - D B C / C 0 . 0 0 5 5 . 0 0 10 1 0 0 1 2 9 0 6 8 0 4 / 1 7 / 1 9 P S I P R O T E C T I O N O N E I N C 0 0 1 5 5 5 6 A L A R M S V C S - H E R I T A G E 0 . 0 0 1 7 2 . 5 0 10 1 0 0 1 2 9 0 6 9 0 4 / 1 7 / 1 9 P U B L I C S T P U B L I C S T O R A G E # 2 3 0 5 1 1 6 0 5 5 1 6 S T O R A G E - U S E D O I L G N R T 0 . 0 0 1 7 0 . 0 0 10 1 0 0 1 2 9 0 7 0 0 4 / 1 7 / 1 9 P Y R O C O M M P Y R O C O M M S Y S T E M S I N C 0 0 1 4 0 9 3 A L A R M S V C S - C / H A L L 0 . 0 0 1 3 5 . 0 0 10 1 0 0 1 2 9 0 7 1 0 4 / 1 7 / 1 9 R F D I C K S O R F D I C K S O N C O M P A N Y I N C 0 0 1 5 5 5 4 S T S W E E P I N G S V C S - M A R 0 . 0 0 1 1 , 7 6 5 . 9 2 10 1 0 0 1 2 9 0 7 2 0 4 / 1 7 / 1 9 R O D R G U A D G U A D A L U P E D R O D R I G U E Z 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 1 , 0 3 7 . 8 8 10 1 0 0 1 2 9 0 7 3 0 4 / 1 7 / 1 9 R O S S C R E A R O S S C R E A T I O N S 0 0 1 5 3 5 0 S O U N D S Y S - C / B D A Y 0 . 0 0 1 , 5 0 0 . 0 0 10 1 0 0 1 2 9 0 7 4 0 4 / 1 7 / 1 9 S C F U E L S S C F U E L S 5 2 0 5 5 5 6 F U E L - P K S / F A C I L I T I E S 0 . 0 0 7 7 0 . 2 7 6.5.b Packet Pg. 43 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 4 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 0 7 4 0 4 / 1 7 / 1 9 S C F U E L S S C F U E L S 5 2 0 5 5 5 4 F U E L - R D M A I N T 0 . 0 0 2 8 8 . 9 3 10 1 0 0 1 2 9 0 7 4 0 4 / 1 7 / 1 9 S C F U E L S S C F U E L S 5 2 0 5 2 3 0 F U E L - C O D E E N F O R 0 . 0 0 7 1 . 2 9 10 1 0 0 1 2 9 0 7 4 0 4 / 1 7 / 1 9 S C F U E L S S C F U E L S 5 2 0 4 0 9 3 F U E L - P O O L V E H 0 . 0 0 5 6 . 3 7 TO T A L C H E C K 0 . 0 0 1 , 1 8 6 . 8 6 10 1 0 0 1 2 9 0 7 5 0 4 / 1 7 / 1 9 S H E P P A R D S H E P P A R D , M U L L I N , R I C H T E 0 0 1 4 0 2 0 L E G A L S V C S - T / H E R M A N O S 0 . 0 0 9 6 , 1 8 0 . 2 2 10 1 0 0 1 2 9 0 7 6 0 4 / 1 7 / 1 9 S I G M A C O D S I G M A C O D I N G L L C 0 0 1 5 3 5 0 C O N T R A C T C L A S S - W I N T E R 0 . 0 0 1 , 9 3 8 . 0 0 10 1 0 0 1 2 9 0 7 7 0 4 / 1 7 / 1 9 S O C I A L V O S O C I A L V O C A T I O N A L S E R V I C 0 0 1 5 5 5 8 M A I N T / L I T T E R R E M O V A L 0 . 0 0 2 , 5 7 5 . 0 0 10 1 0 0 1 2 9 0 7 8 0 4 / 1 7 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 8 8 . 0 6 10 1 0 0 1 2 9 0 7 8 0 4 / 1 7 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 4 1 5 5 4 1 E L E C T S V C S - D I S T 4 1 0 . 0 0 2 2 . 4 6 10 1 0 0 1 2 9 0 7 8 0 4 / 1 7 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 6 L A T E F E E S 0 . 0 0 0 . 3 2 10 1 0 0 1 2 9 0 7 8 0 4 / 1 7 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 3 8 5 5 3 8 E L E C T S V C S - D I S T 3 8 0 . 0 0 1 1 . 4 0 10 1 0 0 1 2 9 0 7 8 0 4 / 1 7 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 3 8 5 5 3 8 E L E C T S V C S - T / C O N T R O L 0 . 0 0 1 1 . 4 7 TO T A L C H E C K 0 . 0 0 1 3 3 . 7 1 10 1 0 0 1 2 9 0 7 9 0 4 / 1 7 / 1 9 S P A R K L E T S P A R K L E T T S 0 0 1 5 5 5 6 S U P P L I E S - W A T E R 0 . 0 0 2 0 . 9 8 10 1 0 0 1 2 9 0 7 9 0 4 / 1 7 / 1 9 S P A R K L E T S P A R K L E T T S 0 0 1 5 5 5 6 E N E R G Y S U R C H A R G E 0 . 0 0 4 . 9 7 10 1 0 0 1 2 9 0 7 9 0 4 / 1 7 / 1 9 S P A R K L E T S P A R K L E T T S 0 0 1 5 5 5 6 E Q R E N T A L - S / C Y N P K 0 . 0 0 1 2 . 0 0 TO T A L C H E C K 0 . 0 0 3 7 . 9 5 10 1 0 0 1 2 9 0 8 0 0 4 / 1 7 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 I N T E R N E T S V C S - C / H A L L 0 . 0 0 8 4 . 7 0 10 1 0 0 1 2 9 0 8 0 0 4 / 1 7 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 P H . S V C S - D B C 0 . 0 0 1 1 2 . 4 8 10 1 0 0 1 2 9 0 8 0 0 4 / 1 7 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 P H . S V C S - B / C Y N 0 . 0 0 2 6 4 . 9 8 10 1 0 0 1 2 9 0 8 0 0 4 / 1 7 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 P H . S V C S - C / H A L L 0 . 0 0 6 1 6 . 9 8 10 1 0 0 1 2 9 0 8 0 0 4 / 1 7 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 I N T E R N E T S V C S - C / H A L L 0 . 0 0 1 , 0 4 0 . 0 0 TO T A L C H E C K 0 . 0 0 2 , 1 1 9 . 1 4 10 1 0 0 1 2 9 0 8 1 0 4 / 1 7 / 1 9 S T E R I C Y C S T E R I C Y C L E I N C 1 1 5 5 5 1 5 H H W C O L L E C T I O N S - C / H 0 . 0 0 1 2 5 . 5 7 10 1 0 0 1 2 9 0 8 2 0 4 / 1 7 / 1 9 T A I T A N D A T A I T A N D A S S O C I A T E S I N C 0 0 1 5 5 5 1 E N G S V C S - D E C 2 0 1 8 0 . 0 0 1 , 0 2 0 . 0 0 10 1 0 0 1 2 9 0 8 3 0 4 / 1 7 / 1 9 T H E F I N A N T H E F I N A N C I A L A R C H I T E C T S 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 1 0 0 . 0 0 10 1 0 0 1 2 9 0 8 4 0 4 / 1 7 / 1 9 T A I T D A V I T H E T A I T G R O U P I N C 0 0 1 5 5 5 1 C O N S U L T A N T S V C S - M A R 0 . 0 0 1 , 5 0 0 . 0 0 10 1 0 0 1 2 9 0 8 5 0 4 / 1 7 / 1 9 T R A N S C O R T R A N S C O R E L L C 0 0 1 4 0 7 0 T / M N G M N T S Y S A N N L M N T 0 . 0 0 2 0 , 0 0 0 . 0 0 10 1 0 0 1 2 9 0 8 6 0 4 / 1 7 / 1 9 U W S U N I V E R S A L W A S T E S Y S T E M S 0 0 1 5 3 5 0 R E N T A L - C I T Y B / D A Y 0 . 0 0 1 , 1 9 0 . 0 0 10 1 0 0 1 2 9 0 8 7 0 4 / 1 7 / 1 9 U S D O E A W G U S D E P A R T M E N T O F E D U C A T I 0 0 1 W I T H H O L D I N G O R D E R 0 . 0 0 2 4 4 . 6 5 10 1 0 0 1 2 9 0 8 8 0 4 / 1 7 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 1 3 8 5 5 3 8 W A T E R S V C S - D I S T 3 8 0 . 0 0 2 9 8 . 5 6 10 1 0 0 1 2 9 0 8 9 0 4 / 1 7 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 2 5 3 . 4 4 10 1 0 0 1 2 9 0 8 9 0 4 / 1 7 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 3 1 8 . 4 2 10 1 0 0 1 2 9 0 8 9 0 4 / 1 7 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 3 6 6 . 6 0 TO T A L C H E C K 0 . 0 0 9 3 8 . 4 6 10 1 0 0 1 2 9 0 9 0 0 4 / 2 3 / 1 9 4 I M P R I N T 4 I M P R I N T I N C 0 0 1 4 0 9 5 P R O M O S U P P L I E S - P / I N F O 0 . 0 0 6 3 5 . 4 9 6.5.b Packet Pg. 44 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 5 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 0 9 1 0 4 / 2 3 / 1 9 A M E R I C O M A M E R I C O M P G R O U P 0 0 1 4 0 7 0 T O N E R F O R P R I N T E R S 0 . 0 0 2 , 5 4 9 . 0 0 10 1 0 0 1 2 9 0 9 2 0 4 / 2 3 / 1 9 A S C E N C I O G R A C E A S C E N C I O 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 1 5 . 0 0 10 1 0 0 1 2 9 0 9 3 0 4 / 2 3 / 1 9 B A R L A S N A N A I L A A S A D B A R L A S 0 0 1 5 2 1 0 P L N G C O M M - 4 / 9 / 2 0 1 9 0 . 0 0 6 5 . 0 0 10 1 0 0 1 2 9 0 9 4 0 4 / 2 3 / 1 9 B O N T E R R A B O N T E R R A P S O M A S 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 4 4 0 . 0 0 2 , 2 6 5 . 0 0 10 1 0 0 1 2 9 0 9 5 0 4 / 2 3 / 1 9 B U L L S E Y E B U L L S E Y E T E L E C O M I N C 0 0 1 4 0 7 0 P H S V C S - C / H A L L 0 . 0 0 2 3 6 . 4 1 10 1 0 0 1 2 9 0 9 5 0 4 / 2 3 / 1 9 B U L L S E Y E B U L L S E Y E T E L E C O M I N C 0 0 1 4 0 7 0 P H S V C S - H E R I T A G E P K 0 . 0 0 3 1 3 . 6 2 10 1 0 0 1 2 9 0 9 5 0 4 / 2 3 / 1 9 B U L L S E Y E B U L L S E Y E T E L E C O M I N C 0 0 1 4 0 7 0 P H S V C S - D B C 0 . 0 0 4 4 2 . 6 9 10 1 0 0 1 2 9 0 9 5 0 4 / 2 3 / 1 9 B U L L S E Y E B U L L S E Y E T E L E C O M I N C 0 0 1 4 0 7 0 P H . S V C S - P A N T E R A P K 0 . 0 0 4 9 . 2 2 TO T A L C H E C K 0 . 0 0 1 , 0 4 1 . 9 4 10 1 0 0 1 2 9 0 9 6 0 4 / 2 3 / 1 9 C D T F A C A L I F O R N I A D E P T O F T A X A 0 0 1 J A N - M A R 1 9 S A L E S T A X 0 . 0 0 2 . 9 6 10 1 0 0 1 2 9 0 9 6 0 4 / 2 3 / 1 9 C D T F A C A L I F O R N I A D E P T O F T A X A 0 0 1 J A N - M A R 1 9 S A L E S T A X 0 . 0 0 1 , 3 9 0 . 0 2 10 1 0 0 1 2 9 0 9 6 0 4 / 2 3 / 1 9 C D T F A C A L I F O R N I A D E P T O F T A X A 1 3 5 J A N - M A R 1 9 S A L E S T A X 0 . 0 0 1 4 2 . 1 8 10 1 0 0 1 2 9 0 9 6 0 4 / 2 3 / 1 9 C D T F A C A L I F O R N I A D E P T O F T A X A 0 0 1 J A N - M A R 1 9 S A L E S T A X 0 . 0 0 8 3 . 6 0 10 1 0 0 1 2 9 0 9 6 0 4 / 2 3 / 1 9 C D T F A C A L I F O R N I A D E P T O F T A X A 0 0 1 J A N - M A R 1 9 S A L E S T A X 0 . 0 0 1 3 4 . 2 4 TO T A L C H E C K 0 . 0 0 1 , 7 5 3 . 0 0 10 1 0 0 1 2 9 0 9 7 0 4 / 2 3 / 1 9 C A C O M M E R C A L I F O R N I A R E T R O F I T I N C 0 0 1 4 0 9 3 S U P P L I E S - C / H A L L 0 . 0 0 6 4 . 6 1 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 3 6 1 0 . 0 0 5 9 . 4 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 - 1 6 4 . 7 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 1 6 7 0 0 . 0 0 - 1 6 4 . 1 6 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 - 1 4 4 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 2 5 0 3 3 0 . 0 0 - 1 2 6 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 - 1 1 5 . 2 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 - 9 9 . 9 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 3 4 3 6 1 0 . 0 0 - 5 9 . 4 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 8 - 2 5 0 3 3 0 . 0 0 1 2 6 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 1 1 5 . 2 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 9 9 . 9 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 1 4 4 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 1 6 7 0 0 . 0 0 1 6 4 . 1 6 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 1 6 4 . 7 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N R E V I E W 0 . 0 0 3 1 6 . 5 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 8 - 3 4 3 6 1 0 . 0 0 3 3 0 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N R E V I E W 0 . 0 0 3 7 0 . 3 6 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 5 - 2 0 7 3 0 . 0 0 8 0 0 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P L 1 8 - 1 7 2 0 . 0 0 6 4 0 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 1 3 0 0 . 0 0 5 5 5 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 8 - 2 5 0 3 3 0 . 0 0 7 0 0 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 8 8 0 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 6 - 1 6 7 0 0 . 0 0 9 1 2 . 0 0 10 1 0 0 1 2 9 0 9 8 0 4 / 2 3 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 6 6 2 9 0 . 0 0 9 1 5 . 0 0 TO T A L C H E C K 0 . 0 0 6 , 4 1 8 . 8 6 10 1 0 0 1 2 9 0 9 9 0 4 / 2 3 / 1 9 C A P T U R E C C A P T U R E C A R R I L L O 0 0 1 5 3 5 0 S U P P L I E S - B / F A S T W / B N Y 0 . 0 0 5 0 0 . 0 0 6.5.b Packet Pg. 45 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 6 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 0 0 0 4 / 2 3 / 1 9 C H I C A G O T C H I C A G O T I T L E C O M P A N Y 2 5 0 5 5 5 6 T I T L E R P T - H E R I T A G E P K 0 . 0 0 7 5 0 . 0 0 10 1 0 0 1 2 9 1 0 1 0 4 / 2 3 / 1 9 R E I N B E R G C N C P R I N T W E R K S 0 0 1 4 0 9 5 P R I N T S V C S - T / H E R M A N O S 0 . 0 0 1 6 2 . 0 6 10 1 0 0 1 2 9 1 0 2 0 4 / 2 3 / 1 9 D A P E E R R O D A P E E R R O S E N B L I T & L I T V A 0 0 1 4 0 2 0 L E G A L S V C S - M A R 0 . 0 0 9 0 5 . 6 0 10 1 0 0 1 2 9 1 0 2 0 4 / 2 3 / 1 9 D A P E E R R O D A P E E R R O S E N B L I T & L I T V A 0 0 1 4 0 2 0 L E G A L S V C S - M A R 2 0 1 9 0 . 0 0 1 , 5 9 8 . 6 5 TO T A L C H E C K 0 . 0 0 2 , 5 0 4 . 2 5 10 1 0 0 1 2 9 1 0 3 0 4 / 2 3 / 1 9 D D S Y S T E M D D S Y S T E M S I N C 2 5 0 5 3 1 0 P A N T E R A W A L K W A Y L G H T N 0 . 0 0 1 5 9 , 8 6 4 . 1 8 10 1 0 0 1 2 9 1 0 3 0 4 / 2 3 / 1 9 D D S Y S T E M D D S Y S T E M S I N C 2 5 0 R E T E N T I O N S P A Y A B L E 0 . 0 0 - 7 , 9 9 3 . 2 1 TO T A L C H E C K 0 . 0 0 1 5 1 , 8 7 0 . 9 7 10 1 0 0 1 2 9 1 0 4 0 4 / 2 3 / 1 9 D E L T A D E N D E L T A D E N T A L 0 0 1 M A Y 2 0 1 9 - D E N T A L P R E M 0 . 0 0 4 , 6 8 8 . 6 3 10 1 0 0 1 2 9 1 0 5 0 4 / 2 3 / 1 9 D E L T A C A R D E L T A D E N T A L I N S U R A N C E C 0 0 1 M A Y 2 0 1 9 - D E N T A L P R E M 0 . 0 0 3 8 1 . 0 3 10 1 0 0 1 2 9 1 0 6 0 4 / 2 3 / 1 9 D E N N I S C A C A R O L A D E N N I S 0 0 1 5 2 1 0 P R O F . S V C S - P L N G C O M M 0 . 0 0 5 0 . 0 0 10 1 0 0 1 2 9 1 0 6 0 4 / 2 3 / 1 9 D E N N I S C A C A R O L A D E N N I S 0 1 5 5 2 1 0 P R O F . S V C S - G P A C M T G 0 . 0 0 2 5 0 . 0 0 TO T A L C H E C K 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 0 7 0 4 / 2 3 / 1 9 D B H A N D C A D I A M O N D B A R H A N D C A R W A S 5 2 0 5 5 5 4 C A R W A S H - R D M A I N T 0 . 0 0 5 5 . 3 4 10 1 0 0 1 2 9 1 0 7 0 4 / 2 3 / 1 9 D B H A N D C A D I A M O N D B A R H A N D C A R W A S 5 2 0 4 0 9 3 C A R W A S H - P O O L V E H 0 . 0 0 1 1 6 . 9 5 10 1 0 0 1 2 9 1 0 7 0 4 / 2 3 / 1 9 D B H A N D C A D I A M O N D B A R H A N D C A R W A S 5 2 0 5 5 5 6 C A R W A S H - P K / F A C I L I T I E 0 . 0 0 1 3 7 . 9 6 TO T A L C H E C K 0 . 0 0 3 1 0 . 2 5 10 1 0 0 1 2 9 1 0 8 0 4 / 2 3 / 1 9 D S A D I V I S I O N O F T H E S T A T E A R 1 3 3 J A N - M A R 1 9 S B 1 1 8 6 F E E 0 . 0 0 2 1 0 . 0 0 10 1 0 0 1 2 9 1 0 9 0 4 / 2 3 / 1 9 D U A R T E L U L U I S D U A R T E 0 0 1 5 3 5 0 B / F A S T W I T H B U N N Y 0 . 0 0 6 5 5 . 3 6 10 1 0 0 1 2 9 1 1 0 0 4 / 2 3 / 1 9 E M E R A L D E M E R A L D L A N D S C A P E S E R V I C 0 0 1 4 0 9 3 A D D L M A I N T - C / H A L L 0 . 0 0 7 2 2 . 5 0 10 1 0 0 1 2 9 1 1 1 0 4 / 2 3 / 1 9 F A R A G O F R F R A N K A F A R A G O 0 0 1 5 2 1 0 P L N G C O M M - 4 / 9 / 2 0 1 9 0 . 0 0 6 5 . 0 0 10 1 0 0 1 2 9 1 1 2 0 4 / 2 3 / 1 9 F E D E X F E D E X 0 0 1 4 0 3 0 E X P R E S S M A I L - G E N E R A L 0 . 0 0 5 4 . 9 6 10 1 0 0 1 2 9 1 1 2 0 4 / 2 3 / 1 9 F E D E X F E D E X 0 0 1 E X P R E S S M A I L - P L 1 6 - 1 5 4 0 . 0 0 3 2 . 0 7 10 1 0 0 1 2 9 1 1 2 0 4 / 2 3 / 1 9 F E D E X F E D E X 0 0 1 E X P R E S S M A I L - P L 1 8 - 5 1 0 . 0 0 3 2 . 9 0 10 1 0 0 1 2 9 1 1 2 0 4 / 2 3 / 1 9 F E D E X F E D E X 0 0 1 E X P R E S S M A I L - P L 1 7 - 1 6 9 0 . 0 0 1 0 5 . 1 6 10 1 0 0 1 2 9 1 1 2 0 4 / 2 3 / 1 9 F E D E X F E D E X 0 0 1 4 0 3 0 E X P R E S S M A I L - G E N E R A L 0 . 0 0 6 3 . 2 9 TO T A L C H E C K 0 . 0 0 2 8 8 . 3 8 10 1 0 0 1 2 9 1 1 3 0 4 / 2 3 / 1 9 F R O N T I E R F R O N T I E R C O M M U N I C A T I O N S 0 0 1 4 0 7 0 P H . S V C S - A N A L O G P H S 0 . 0 0 7 7 5 . 0 0 10 1 0 0 1 2 9 1 1 4 0 4 / 2 3 / 1 9 G O L I V E T E G O L I V E T E C H N O L O G Y I N C 5 3 0 4 0 7 0 V E R M O N T R E C P R O J E C T 0 . 0 0 4 , 8 3 7 . 5 0 10 1 0 0 1 2 9 1 1 5 0 4 / 2 3 / 1 9 G O M E R G E R G E R A L D L G O M E R 0 0 1 5 3 3 3 S U P P L I E S - H E A L T H Y D B 0 . 0 0 1 , 8 1 9 . 0 7 10 1 0 0 1 2 9 1 1 5 0 4 / 2 3 / 1 9 G O M E R G E R G E R A L D L G O M E R 0 0 1 5 3 5 0 S U P P L I E S - R E C R E A T I O N 0 . 0 0 1 , 4 7 7 . 3 0 TO T A L C H E C K 0 . 0 0 3 , 2 9 6 . 3 7 10 1 0 0 1 2 9 1 1 6 0 4 / 2 3 / 1 9 G O N Z N A D I N A D I N E G O N Z A L E Z 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 8 4 . 0 0 10 1 0 0 1 2 9 1 1 7 0 4 / 2 3 / 1 9 G O V C O N N E G O V C O N N E C T I O N I N C 0 0 1 4 0 7 0 E S E T A N N L M A I N T S V C S 0 . 0 0 1 , 0 3 5 . 6 0 6.5.b Packet Pg. 46 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 7 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 1 8 0 4 / 2 3 / 1 9 G R A F F I T I G R A F F I T I C O N T R O L S Y S T E M S 0 0 1 5 2 3 0 G R A F F I T I A B A T E M E N T 0 . 0 0 3 , 0 2 5 . 0 0 10 1 0 0 1 2 9 1 1 9 0 4 / 2 3 / 1 9 J I V E C O M M J I V E C O M M U N I C A T I O N S I N C 0 0 1 4 0 7 0 N E W C I T Y P H S Y S T E M 0 . 0 0 4 , 8 4 0 . 7 3 10 1 0 0 1 2 9 1 2 0 0 4 / 2 3 / 1 9 F A S T S I G N K 7 E N T E R P R I S E S 0 0 1 5 3 3 3 S I G N S / B A N N E R S 0 . 0 0 1 , 9 8 8 . 7 0 10 1 0 0 1 2 9 1 2 0 0 4 / 2 3 / 1 9 F A S T S I G N K 7 E N T E R P R I S E S 0 0 1 4 0 9 5 S I G N A G E - S / C Y N P K T R L 0 . 0 0 4 7 3 . 5 0 TO T A L C H E C K 0 . 0 0 2 , 4 6 2 . 2 0 10 1 0 0 1 2 9 1 2 1 0 4 / 2 3 / 1 9 K E N S H A R D K E N S H A R D W A R E 0 0 1 4 0 9 3 S U P P L I E S - C I T Y H A L L 0 . 0 0 1 5 . 3 2 10 1 0 0 1 2 9 1 2 1 0 4 / 2 3 / 1 9 K E N S H A R D K E N S H A R D W A R E 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 5 1 . 4 3 10 1 0 0 1 2 9 1 2 1 0 4 / 2 3 / 1 9 K E N S H A R D K E N S H A R D W A R E 0 0 1 5 5 5 6 S U P P L I E S - P K S B L D G M N T 0 . 0 0 5 9 . 7 3 10 1 0 0 1 2 9 1 2 1 0 4 / 2 3 / 1 9 K E N S H A R D K E N S H A R D W A R E 5 2 0 5 5 5 6 S U P P L I E S - V E H M A I N T 0 . 0 0 1 0 . 9 3 TO T A L C H E C K 0 . 0 0 1 3 7 . 4 1 10 1 0 0 1 2 9 1 2 2 0 4 / 2 3 / 1 9 L A C P U B W K L O S A N G E L E S C O U N T Y P U B L I 0 0 1 5 5 5 6 S U M P P U M P M A I N T - M A R 0 . 0 0 4 3 2 . 3 6 10 1 0 0 1 2 9 1 2 3 0 4 / 2 3 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 S T A R D E P U T Y S V C S - M A R 0 . 0 0 1 1 , 6 6 9 . 4 6 10 1 0 0 1 2 9 1 2 3 0 4 / 2 3 / 1 9 L A S H E R I F L O S A N G E L E S C O U N T Y S H E R I 0 0 1 4 4 1 1 C O N T R A C T S V C S - M A R 1 9 0 . 0 0 5 3 9 , 0 8 3 . 8 5 TO T A L C H E C K 0 . 0 0 5 5 0 , 7 5 3 . 3 1 10 1 0 0 1 2 9 1 2 4 0 4 / 2 3 / 1 9 L U P O C H R I C H R I S T O P H E R L U P O 0 0 1 R E F U N D - P L A N C H E C K 0 . 0 0 6 , 9 9 0 . 0 6 10 1 0 0 1 2 9 1 2 5 0 4 / 2 3 / 1 9 M A H L K E J E J E N N I F E R L Y N N M A H L K E 0 0 1 5 2 1 0 P L N G C O M M - 4 / 9 / 2 0 1 9 0 . 0 0 6 5 . 0 0 10 1 0 0 1 2 9 1 2 6 0 4 / 2 3 / 1 9 M A R T I N X I X I N X I N M A R T I N 0 0 1 5 3 5 0 C O N T R A C T C L A S S - S U M M E R 0 . 0 0 4 8 0 . 0 0 10 1 0 0 1 2 9 1 2 7 0 4 / 2 3 / 1 9 M T C M E T R O P O L I T A N T R A N S P O R T A T 0 0 1 4 0 7 0 A N N L S U B S C R I P T I O N 0 . 0 0 1 , 5 0 0 . 0 0 10 1 0 0 1 2 9 1 2 8 0 4 / 2 3 / 1 9 M O K K E N N E K E N N E T H L M O K 0 0 1 5 2 1 0 P L N G C O M M - 4 / 9 / 2 0 1 9 0 . 0 0 6 5 . 0 0 10 1 0 0 1 2 9 1 2 9 0 4 / 2 3 / 1 9 M T C A L V A R M T C A L V A R Y L U T H E R A N S C H O 0 0 1 5 3 5 0 G Y M R E N T A L S Y O U T H B S K 0 . 0 0 2 2 5 . 0 0 10 1 0 0 1 2 9 1 2 9 0 4 / 2 3 / 1 9 M T C A L V A R M T C A L V A R Y L U T H E R A N S C H O 0 0 1 5 3 5 0 G Y M R E N T A L S Y O U T H B S K 0 . 0 0 1 , 0 0 0 . 0 0 10 1 0 0 1 2 9 1 2 9 0 4 / 2 3 / 1 9 M T C A L V A R M T C A L V A R Y L U T H E R A N S C H O 0 0 1 5 3 5 0 G Y M R E N T A L S Y O U T H B S K 0 . 0 0 4 , 6 0 0 . 0 0 TO T A L C H E C K 0 . 0 0 5 , 8 2 5 . 0 0 10 1 0 0 1 2 9 1 3 0 0 4 / 2 3 / 1 9 K I D Z L O V E N O R T H A M E R I C A N Y O U T H A C T 0 0 1 5 3 5 0 C O N T R A C T C L A S S - W I N T E R 0 . 0 0 1 , 4 1 2 . 0 0 10 1 0 0 1 2 9 1 3 1 0 4 / 2 3 / 1 9 O H C O F C A O C C U P A T I O N A L H E A L T H C E N T 0 0 1 4 0 6 0 P R E - E M P L Y M N T P H Y S I C A L 0 . 0 0 4 7 8 . 0 0 10 1 0 0 1 2 9 1 3 2 0 4 / 2 3 / 1 9 P C M G P C M - G 1 3 5 4 0 9 5 A P P L E I M A C P R O - I . T . 0 . 0 0 1 0 , 5 2 7 . 5 0 10 1 0 0 1 2 9 1 3 2 0 4 / 2 3 / 1 9 P C M G P C M - G 1 3 5 4 0 9 5 A P P L E I M A C P R O - I . T . 0 . 0 0 1 0 , 5 2 7 . 5 0 TO T A L C H E C K 0 . 0 0 2 1 , 0 5 5 . 0 0 10 1 0 0 1 2 9 1 3 3 0 4 / 2 3 / 1 9 R E U E L G R E G R E G O R Y C R E U E L 0 0 1 4 0 9 6 C O N S U L T A N T S V C S - A P R 0 . 0 0 1 , 5 0 0 . 0 0 10 1 0 0 1 2 9 1 3 4 0 4 / 2 3 / 1 9 R I G H T O F W R I G H T O F W A Y I N C 0 0 1 5 3 5 0 B A R R I C A D E S - C I T Y B / D A Y 0 . 0 0 3 2 0 . 0 0 10 1 0 0 1 2 9 1 3 5 0 4 / 2 3 / 1 9 R K A C O N S U R K A C O N S U L T I N G G R O U P 0 0 1 5 2 2 0 B L D G & S F T Y S V C S - F E B 0 . 0 0 4 0 , 5 9 2 . 6 6 10 1 0 0 1 2 9 1 3 6 0 4 / 2 3 / 1 9 R O S S C R E A R O S S C R E A T I O N S 0 0 1 5 3 5 0 S O U N D S Y S - B / F A S T B N N Y 0 . 0 0 5 0 0 . 0 0 10 1 0 0 1 2 9 1 3 7 0 4 / 2 3 / 1 9 S C H A F E R C S C H A F E R C O N S U L T I N G 5 3 0 4 0 7 0 C O N S U L T A N T S V C S - M A R 0 . 0 0 7 3 2 . 2 4 6.5.b Packet Pg. 47 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 8 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 3 8 0 4 / 2 3 / 1 9 S C I C O N S U S C I C O N S U L T I N G G R O U P 1 4 1 5 5 4 1 C O N S U L T A N T S V C S - L L A D 0 . 0 0 1 , 1 0 0 . 0 0 10 1 0 0 1 2 9 1 3 9 0 4 / 2 3 / 1 9 S C M A F S C M A F 0 0 1 5 3 5 0 M E M B E R S H P D U E S 0 . 0 0 3 1 0 . 0 0 10 1 0 0 1 2 9 1 4 0 0 4 / 2 3 / 1 9 S H A P I R O J J E A N E T T E S H A P I R O 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 1 5 . 0 0 10 1 0 0 1 2 9 1 4 1 0 4 / 2 3 / 1 9 S H E N B R I A B R I A N S H E N 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 1 6 0 . 0 0 10 1 0 0 1 2 9 1 4 2 0 4 / 2 3 / 1 9 S H E P P A R D S H E P P A R D , M U L L I N , R I C H T E 0 0 1 4 0 2 0 L E G A L S V C S - T / H E R M A N O S 0 . 0 0 5 3 , 3 4 6 . 0 6 10 1 0 0 1 2 9 1 4 3 0 4 / 2 3 / 1 9 S I E M E N S S I E M E N S I N D U S T R Y I N C 0 0 1 5 5 5 4 T R A F F I C S I G N A L M A I N T 0 . 0 0 4 , 5 5 4 . 0 0 10 1 0 0 1 2 9 1 4 3 0 4 / 2 3 / 1 9 S I E M E N S S I E M E N S I N D U S T R Y I N C 0 0 1 5 5 5 4 T R A F F I C S I G N A L M A I N T 0 . 0 0 6 , 4 6 1 . 6 2 TO T A L C H E C K 0 . 0 0 1 1 , 0 1 5 . 6 2 10 1 0 0 1 2 9 1 4 4 0 4 / 2 3 / 1 9 S I M P S O N A S I M P S O N A D V E R T I S I N G I N C 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 5 3 5 . 2 3 10 1 0 0 1 2 9 1 4 4 0 4 / 2 3 / 1 9 S I M P S O N A S I M P S O N A D V E R T I S I N G I N C 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 1 , 3 8 8 . 8 3 10 1 0 0 1 2 9 1 4 4 0 4 / 2 3 / 1 9 S I M P S O N A S I M P S O N A D V E R T I S I N G I N C 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 1 , 5 7 5 . 0 0 10 1 0 0 1 2 9 1 4 4 0 4 / 2 3 / 1 9 S I M P S O N A S I M P S O N A D V E R T I S I N G I N C 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 1 , 5 7 5 . 0 0 10 1 0 0 1 2 9 1 4 4 0 4 / 2 3 / 1 9 S I M P S O N A S I M P S O N A D V E R T I S I N G I N C 0 0 1 4 0 9 5 G R A P H I C D E S I G N S V C S 0 . 0 0 4 , 8 2 5 . 0 0 TO T A L C H E C K 0 . 0 0 9 , 8 9 9 . 0 6 10 1 0 0 1 2 9 1 4 5 0 4 / 2 3 / 1 9 S O T O N I C O N I C O L E S O T O 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 3 6 . 0 0 10 1 0 0 1 2 9 1 4 6 0 4 / 2 3 / 1 9 A D E L P H I A S P E C T R U M B U S I N E S S 0 0 1 4 0 7 0 I N T E R N E T S V C S - C / H A L L 0 . 0 0 1 , 0 4 0 . 0 0 10 1 0 0 1 2 9 1 4 7 0 4 / 2 3 / 1 9 S P O R T P I N S P O R T P I N S I N T E R N A T I O N A L 0 0 1 5 3 5 0 P R O M O I T E M S - C / B / D A Y 0 . 0 0 2 , 5 3 0 . 3 2 10 1 0 0 1 2 9 1 4 8 0 4 / 2 3 / 1 9 S T A N D A R D S T A N D A R D I N S U R A N C E C O M P A 0 0 1 M A Y 1 9 - S T D / L T D I N S P R 0 . 0 0 1 , 9 8 9 . 7 4 10 1 0 0 1 2 9 1 4 8 0 4 / 2 3 / 1 9 S T A N D A R D S T A N D A R D I N S U R A N C E C O M P A 0 0 1 M A Y 1 9 - S U P P L I F E I N S 0 . 0 0 7 8 9 . 0 0 10 1 0 0 1 2 9 1 4 8 0 4 / 2 3 / 1 9 S T A N D A R D S T A N D A R D I N S U R A N C E C O M P A 0 0 1 M A Y 1 9 - L I F E I N S P R E M 0 . 0 0 9 2 7 . 7 8 TO T A L C H E C K 0 . 0 0 3 , 7 0 6 . 5 2 10 1 0 0 1 2 9 1 4 9 0 4 / 2 3 / 1 9 T A S C T A S C 0 0 1 4 0 6 0 F L E X A D M I N S V C S 0 . 0 0 1 0 7 . 6 4 10 1 0 0 1 2 9 1 5 0 0 4 / 2 3 / 1 9 T H E C H I L D T H E C H I L D R E N S M U S E U M 0 0 1 5 3 5 0 E X C U R S I O N - T I N Y T O T S 0 . 0 0 9 0 . 0 0 10 1 0 0 1 2 9 1 5 1 0 4 / 2 3 / 1 9 T H E C O M D Y T H E C O M D Y N G R O U P I N C 0 0 1 4 0 7 0 G I S S U P P O R T S V C S - 3 / 1 5 0 . 0 0 1 , 3 2 9 . 4 8 10 1 0 0 1 2 9 1 5 2 0 4 / 2 3 / 1 9 S G V T T H E S A N G A B R I E L V A L L E Y N 0 0 1 L E G A L A D S - P L 2 0 1 8 - 2 2 1 0 . 0 0 5 6 7 . 5 0 10 1 0 0 1 2 9 1 5 2 0 4 / 2 3 / 1 9 S G V T T H E S A N G A B R I E L V A L L E Y N 0 0 1 L E G A L A D S - P L 2 0 1 8 - 1 8 6 0 . 0 0 6 2 0 . 0 0 TO T A L C H E C K 0 . 0 0 1 , 1 8 7 . 5 0 10 1 0 0 1 2 9 1 5 3 0 4 / 2 3 / 1 9 T H E S A U C E T H E S A U C E C R E A T I V E S E R V I 0 0 1 4 0 9 5 D E S I G N A N D P R I N T S V C S 0 . 0 0 1 2 5 . 0 0 10 1 0 0 1 2 9 1 5 3 0 4 / 2 3 / 1 9 T H E S A U C E T H E S A U C E C R E A T I V E S E R V I 0 0 1 4 0 9 5 D E S I G N A N D P R I N T S V C S 0 . 0 0 2 1 3 . 5 3 TO T A L C H E C K 0 . 0 0 3 3 8 . 5 3 10 1 0 0 1 2 9 1 5 4 0 4 / 2 3 / 1 9 T E L E P A C I T P X C O M M U N I C A T I O N S 0 0 1 4 0 7 0 T 1 I N T E R N E T S V C S - A P R 0 . 0 0 9 2 6 . 5 0 10 1 0 0 1 2 9 1 5 5 0 4 / 2 3 / 1 9 T R A N E T R A N E S E R V I C E G R O U P I N C 0 0 1 5 5 5 6 B A S R E M O T E M O N I T O R I N G 0 . 0 0 1 , 4 8 9 . 0 0 10 1 0 0 1 2 9 1 5 5 0 4 / 2 3 / 1 9 T R A N E T R A N E S E R V I C E G R O U P I N C 0 0 1 5 3 3 3 B A S R E M O T E M O N I T O R I N G 0 . 0 0 1 , 4 8 9 . 0 0 10 1 0 0 1 2 9 1 5 5 0 4 / 2 3 / 1 9 T R A N E T R A N E S E R V I C E G R O U P I N C 0 0 1 4 0 9 3 B A S R E M O T E M O N I T O R I N G 0 . 0 0 1 , 4 8 9 . 0 0 6.5.b Packet Pg. 48 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 9 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 5 5 0 4 / 2 3 / 1 9 T R A N E T R A N E S E R V I C E G R O U P I N C 0 0 1 4 0 9 3 E Q C O V E R A G E S V C S - C / H 0 . 0 0 1 , 9 4 5 . 0 0 TO T A L C H E C K 0 . 0 0 6 , 4 1 2 . 0 0 10 1 0 0 1 2 9 1 5 6 0 4 / 2 3 / 1 9 T R U J J O S E J O S E T R U J I L L O 0 0 1 P A R K I N G T I C K E T R E F U N D 0 . 0 0 5 0 . 0 0 10 1 0 0 1 2 9 1 5 7 0 4 / 2 3 / 1 9 V E R M O N T S V E R M O N T S Y S T E M S I N C 0 0 1 5 3 5 0 R E C M T G - S T A F F 0 . 0 0 1 0 0 . 0 0 10 1 0 0 1 2 9 1 5 8 0 4 / 2 3 / 1 9 V L A S I C H D D E N N I S V L A S I C H 5 3 0 4 0 7 0 A P P A S S E S S M E N T - C H A R T E 0 . 0 0 2 8 7 . 7 6 10 1 0 0 1 2 9 1 5 8 0 4 / 2 3 / 1 9 V L A S I C H D D E N N I S V L A S I C H 5 3 0 4 0 7 0 C O N S U L T A N T S V C S - F E B 0 . 0 0 4 2 5 . 2 6 TO T A L C H E C K 0 . 0 0 7 1 3 . 0 2 10 1 0 0 1 2 9 1 5 9 0 4 / 2 3 / 1 9 W A L N U T H I W A L N U T H I L L S F I R E P R O T E C 0 0 1 5 5 5 6 S U P P L I E S - P A R K S 0 . 0 0 1 2 6 . 8 6 10 1 0 0 1 2 9 1 5 9 0 4 / 2 3 / 1 9 W A L N U T H I W A L N U T H I L L S F I R E P R O T E C 0 0 1 5 5 5 6 F I R E E X T I N G U I S H E R S V C 0 . 0 0 2 7 0 . 4 0 10 1 0 0 1 2 9 1 5 9 0 4 / 2 3 / 1 9 W A L N U T H I W A L N U T H I L L S F I R E P R O T E C 0 0 1 4 0 9 3 F I R E E X T I N G U I S H E R S V C 0 . 0 0 2 9 6 . 4 0 10 1 0 0 1 2 9 1 5 9 0 4 / 2 3 / 1 9 W A L N U T H I W A L N U T H I L L S F I R E P R O T E C 0 0 1 4 0 9 3 F I R E E X T I N G U I S H E R S V C 0 . 0 0 2 0 5 . 4 1 10 1 0 0 1 2 9 1 5 9 0 4 / 2 3 / 1 9 W A L N U T H I W A L N U T H I L L S F I R E P R O T E C 5 2 0 5 5 5 6 F I R E E X T I N G U I S H E R S V C 0 . 0 0 3 7 4 . 4 0 TO T A L C H E C K 0 . 0 0 1 , 2 7 3 . 4 7 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 0 0 1 5 3 3 3 W A T E R S V C S - D B C 0 . 0 0 3 0 5 . 4 0 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 1 3 8 5 5 3 8 W A T E R S V C S - D I S T 3 8 0 . 0 0 2 , 1 1 3 . 6 1 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 0 0 1 5 5 5 6 W A T E R S V C S - P A R K S 0 . 0 0 2 , 7 1 3 . 9 3 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 1 3 9 5 5 3 9 W A T E R S V C S - D I S T 3 9 0 . 0 0 1 , 3 5 3 . 7 9 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 0 0 1 4 0 9 3 W A T E R S V C S - C / H A L L 0 . 0 0 8 1 5 . 5 1 10 1 0 0 1 2 9 1 6 0 0 4 / 2 3 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 1 4 1 5 5 4 1 W A T E R S V C S - D I S T 4 1 0 . 0 0 2 5 . 8 8 TO T A L C H E C K 0 . 0 0 7 , 3 2 8 . 1 2 10 1 0 0 1 2 9 1 6 1 0 4 / 2 3 / 1 9 B O O S T E R C W A L N U T / D I A M O N D B A R S H E R I 0 0 1 4 4 1 5 A N N L R E C O G D I N N E R 0 . 0 0 1 7 5 . 0 0 10 1 0 0 1 2 9 1 6 2 0 4 / 2 3 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 4 0 9 3 S U P P L I E S - C I T Y H A L L 0 . 0 0 9 3 . 8 5 10 1 0 0 1 2 9 1 6 2 0 4 / 2 3 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 4 6 9 . 2 0 10 1 0 0 1 2 9 1 6 2 0 4 / 2 3 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 4 0 9 3 S U P P L I E S - C I T Y H A L L 0 . 0 0 9 8 6 . 8 8 TO T A L C H E C K 0 . 0 0 1 , 5 4 9 . 9 3 10 1 0 0 1 2 9 1 6 3 0 5 / 0 1 / 1 9 4 I M P R I N T 4 I M P R I N T I N C 1 1 5 5 5 1 5 P R O M O I T E M S - K I D S S P R T 0 . 0 0 7 1 0 . 7 7 10 1 0 0 1 2 9 1 6 3 0 5 / 0 1 / 1 9 4 I M P R I N T 4 I M P R I N T I N C 1 1 5 5 5 1 5 P R I Z E B O O T H - S T R A W S 0 . 0 0 9 7 6 . 7 5 10 1 0 0 1 2 9 1 6 3 0 5 / 0 1 / 1 9 4 I M P R I N T 4 I M P R I N T I N C 1 1 5 5 5 1 5 P R O M O I T E M S - T H E R M O B G 0 . 0 0 1 , 3 5 0 . 3 3 TO T A L C H E C K 0 . 0 0 3 , 0 3 7 . 8 5 10 1 0 0 1 2 9 1 6 4 0 5 / 0 1 / 1 9 A 1 P A R T Y R A 1 P A R T Y R E N T A L S 0 0 1 5 3 5 0 E Q R E N T A L S - C I T Y B / D A Y 0 . 0 0 1 7 , 1 5 2 . 4 9 10 1 0 0 1 2 9 1 6 5 0 5 / 0 1 / 1 9 A B C P U B L I A B C P U B L I C R E L A T I O N S 1 1 5 5 5 1 5 C O L O R I N G C O N T E S T 0 . 0 0 7 0 0 . 0 0 10 1 0 0 1 2 9 1 6 6 0 5 / 0 1 / 1 9 A F L A C A F L A C 0 0 1 A P R 2 0 1 9 - S U P P I N S P R E 0 . 0 0 2 , 6 7 5 . 7 9 10 1 0 0 1 2 9 1 6 7 0 5 / 0 1 / 1 9 A G G C O M W E A G R I C U L T U R A L C O M W G H T S & 0 0 1 4 4 3 1 C O Y O T E C O N T R O L S V C S 0 . 0 0 5 5 1 . 6 9 10 1 0 0 1 2 9 1 6 8 0 5 / 0 1 / 1 9 A M A Z I N G V A M A Z I N G V I S I O N G O S P E L M I 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 7 5 0 . 0 0 10 1 0 0 1 2 9 1 6 9 0 5 / 0 1 / 1 9 A A U W A M E R I C A N A S S C O F U N I V E R S 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 7 0 0 5 / 0 1 / 1 9 A G S I N C A M E R I C A N G U A R D S E R V I C E S 0 0 1 4 4 1 1 C R O S S I N G G U A R D S V C S 0 . 0 0 1 9 , 8 2 3 . 7 0 6.5.b Packet Pg. 49 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 0 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 7 1 0 5 / 0 1 / 1 9 B A I D O O T H T H E R E S A B A I D O O 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 7 5 0 . 0 0 10 1 0 0 1 2 9 1 7 2 0 5 / 0 1 / 1 9 E V E R G R E E R O B Y N A B E C K W I T H 0 0 1 4 0 9 3 P L A N T M A I N T - C / H A L L 0 . 0 0 3 2 5 . 0 0 10 1 0 0 1 2 9 1 7 2 0 5 / 0 1 / 1 9 E V E R G R E E R O B Y N A B E C K W I T H 0 0 1 4 0 9 3 P L A N T M A I N T - L I B R A R Y 0 . 0 0 1 0 7 . 0 0 TO T A L C H E C K 0 . 0 0 4 3 2 . 0 0 10 1 0 0 1 2 9 1 7 3 0 5 / 0 1 / 1 9 B E S T L T G B E S T L I G H T I N G P R O D U C T S 1 3 8 5 5 3 8 M A I N T S V C S - D I S T 3 8 0 . 0 0 1 6 6 . 5 3 10 1 0 0 1 2 9 1 7 3 0 5 / 0 1 / 1 9 B E S T L T G B E S T L I G H T I N G P R O D U C T S 0 0 1 4 0 9 3 M A I N T S V C S - C I T Y H A L L 0 . 0 0 3 2 4 . 9 0 10 1 0 0 1 2 9 1 7 3 0 5 / 0 1 / 1 9 B E S T L T G B E S T L I G H T I N G P R O D U C T S 0 0 1 5 3 3 3 M A I N T S V C S - D B C 0 . 0 0 5 7 8 . 6 5 10 1 0 0 1 2 9 1 7 3 0 5 / 0 1 / 1 9 B E S T L T G B E S T L I G H T I N G P R O D U C T S 0 0 1 5 5 5 6 M A I N T S V C S - P A R K S 0 . 0 0 1 , 0 7 9 . 6 0 TO T A L C H E C K 0 . 0 0 2 , 1 4 9 . 6 8 10 1 0 0 1 2 9 1 7 4 0 5 / 0 1 / 1 9 B O N T E R R A B O N T E R R A P S O M A S 0 0 1 M I T I G A T I O N M O N I T O R I N G 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 7 4 0 5 / 0 1 / 1 9 B O N T E R R A B O N T E R R A P S O M A S 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 4 4 0 . 0 0 7 2 . 0 3 10 1 0 0 1 2 9 1 7 4 0 5 / 0 1 / 1 9 B O N T E R R A B O N T E R R A P S O M A S 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 4 4 0 . 0 0 4 2 7 . 5 0 10 1 0 0 1 2 9 1 7 4 0 5 / 0 1 / 1 9 B O N T E R R A B O N T E R R A P S O M A S 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 4 4 0 . 0 0 4 5 5 . 0 0 TO T A L C H E C K 0 . 0 0 1 , 2 5 4 . 5 3 10 1 0 0 1 2 9 1 7 5 0 5 / 0 1 / 1 9 B S T 7 7 7 B O Y S C O U T T R O O P 7 7 7 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 7 6 0 5 / 0 1 / 1 9 V A L L E Y C R B R I G H T V I E W L A N D S C A P E S E R 0 0 1 5 3 3 3 L A N D S C A P E M A I N T - D B C 0 . 0 0 5 , 6 4 5 . 4 7 10 1 0 0 1 2 9 1 7 6 0 5 / 0 1 / 1 9 V A L L E Y C R B R I G H T V I E W L A N D S C A P E S E R 0 0 1 5 5 5 6 L A N D S C A P E M A I N T - P A R K S 0 . 0 0 3 0 , 1 1 7 . 5 3 TO T A L C H E C K 0 . 0 0 3 5 , 7 6 3 . 0 0 10 1 0 0 1 2 9 1 7 7 0 5 / 0 1 / 1 9 C A D I N N E R C A L I F O R N I A D I N N E R E N T E R T 0 0 1 E X C U R S I O N - D A Y C A M P 0 . 0 0 1 , 1 8 0 . 7 5 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 2 5 0 5 3 1 0 P K I M P R O V E M E N T - N O V 1 8 0 . 0 0 1 , 8 4 6 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P L 1 8 - 1 7 2 0 . 0 0 2 , 5 6 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 7 2 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 2 0 1 8 - 1 7 2 0 . 0 0 6 3 1 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 5 - 2 0 7 3 0 . 0 0 7 6 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 6 - 1 8 3 4 0 . 0 0 9 4 5 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 4 6 0 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 3 0 0 . 5 5 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 3 0 2 . 5 2 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 3 0 9 . 6 5 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - G R A D I N G P L N 0 . 0 0 3 1 1 . 7 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 3 1 7 . 9 2 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 3 2 6 . 2 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 6 - 2 4 4 6 0 . 0 0 3 7 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P R 1 7 - 2 8 8 0 . 0 0 3 7 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - G R A D I N G 0 . 0 0 3 8 1 . 5 8 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 2 0 1 8 - 1 7 2 0 . 0 0 - 6 3 1 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 - 4 6 0 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 1 8 3 4 0 . 0 0 - 1 7 0 . 1 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 - 1 3 6 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 - 2 8 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 2 4 4 6 0 . 0 0 - 6 6 . 6 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 2 8 8 0 . 0 0 - 6 6 . 6 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 2 8 8 . 1 9 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 2 8 8 . 1 9 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 2 8 9 . 9 1 6.5.b Packet Pg. 50 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 1 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 1 7 2 0 . 0 0 3 , 5 1 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - P L A N C H E C K 0 . 0 0 9 0 . 7 2 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 1 3 6 . 8 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 P R O F . S V C S - P L 1 8 - 1 7 2 0 . 0 0 1 6 0 . 0 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 1 8 3 4 0 . 0 0 1 7 0 . 1 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 5 5 5 1 P R O F . S V C S - I N S P E C T I O N S 0 . 0 0 1 9 4 . 7 8 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 7 - 2 8 8 0 . 0 0 6 6 . 6 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P R 1 6 - 2 4 4 6 0 . 0 0 6 6 . 6 0 10 1 0 0 1 2 9 1 7 9 0 5 / 0 1 / 1 9 C A N N O N C O C A N N O N C O R P O R A T I O N 0 0 1 A D M I N F E E - P L 1 8 - 1 7 2 0 . 0 0 2 8 . 8 0 TO T A L C H E C K 0 . 0 0 1 4 , 6 4 2 . 9 1 10 1 0 0 1 2 9 1 8 0 0 5 / 0 1 / 1 9 C H A P A R R A C H A P A R R A L M I D D L E S C H O O L 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 8 1 0 5 / 0 1 / 1 9 C H R I S T I N C H R I S T I A N L I F E C E N T E R 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 8 2 0 5 / 0 1 / 1 9 C I T Y O F W E C I T Y O F W E S T C O V I N A 0 0 1 4 4 1 1 F O R E N S I C S V C S - J A N - M A R 0 . 0 0 5 5 0 . 0 0 10 1 0 0 1 2 9 1 8 3 0 5 / 0 1 / 1 9 C L A R Y C O R C L A R Y C O R P O R A T I O N 0 0 1 5 5 5 4 T / S I G N A L M A I N T S V C S 0 . 0 0 2 8 5 . 1 1 10 1 0 0 1 2 9 1 8 3 0 5 / 0 1 / 1 9 C L A R Y C O R C L A R Y C O R P O R A T I O N 0 0 1 5 5 5 4 T / S I G N A L M A I N T S V C S 0 . 0 0 3 5 3 . 3 1 TO T A L C H E C K 0 . 0 0 6 3 8 . 4 2 10 1 0 0 1 2 9 1 8 4 0 5 / 0 1 / 1 9 R E I N B E R G C N C P R I N T W E R K S 1 1 5 5 5 1 5 P R I N T S V C S - E N V E L O P E S 0 . 0 0 5 5 0 . 5 7 10 1 0 0 1 2 9 1 8 4 0 5 / 0 1 / 1 9 R E I N B E R G C N C P R I N T W E R K S 0 0 1 4 0 3 0 P R O F . S V C S - E N V E L O P E S 0 . 0 0 5 1 0 . 2 7 10 1 0 0 1 2 9 1 8 4 0 5 / 0 1 / 1 9 R E I N B E R G C N C P R I N T W E R K S 0 0 1 4 0 3 0 P R I N T S V C S - B U S C A R D S 0 . 0 0 8 6 . 5 1 10 1 0 0 1 2 9 1 8 4 0 5 / 0 1 / 1 9 R E I N B E R G C N C P R I N T W E R K S 0 0 1 4 0 3 0 P R I N T S V C S - B U S C A R D S 0 . 0 0 8 6 . 5 1 TO T A L C H E C K 0 . 0 0 1 , 2 3 3 . 8 6 10 1 0 0 1 2 9 1 8 5 0 5 / 0 1 / 1 9 B S P 7 3 7 C U B S C O U T P A C K 7 3 7 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 6 - 1 6 3 0 . 0 0 5 9 8 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 6 5 0 . 0 0 4 3 2 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 5 2 0 . 0 0 7 8 2 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 2 1 7 0 . 0 0 6 6 2 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 1 2 6 0 . 0 0 7 1 0 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 5 2 8 0 . 0 0 2 , 5 9 5 . 3 6 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 2 2 7 0 . 0 0 9 8 8 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 9 . 1 5 4 0 . 0 0 2 9 2 . 0 4 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 6 - 1 5 4 0 . 0 0 2 9 9 . 2 2 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 2 0 0 . 0 0 2 6 0 . 0 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 2 1 7 0 . 0 0 2 6 0 . 0 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 2 0 0 . 0 0 2 8 7 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 5 - 5 2 8 0 . 0 0 3 , 3 3 5 . 0 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 1 2 6 0 . 0 0 1 1 . 7 2 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 8 - 2 2 7 0 . 0 0 1 1 . 7 2 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 6 - 1 6 3 0 . 0 0 1 1 . 7 2 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 1 6 7 0 . 0 0 1 1 . 7 7 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 1 6 7 0 . 0 0 4 7 . 5 0 10 1 0 0 1 2 9 1 8 6 0 5 / 0 1 / 1 9 D A V I D E V A D A V I D E V A N S A N D A S S O C I A T 0 0 1 P R O F . S V C S - P L 2 0 1 7 - 5 2 0 . 0 0 6 4 . 0 2 TO T A L C H E C K 0 . 0 0 1 1 , 6 6 2 . 5 7 10 1 0 0 1 2 9 1 8 7 0 5 / 0 1 / 1 9 L I U D A V I D D A V I D L I U 0 0 1 5 5 1 0 R E I M B - S R 5 7 / 6 0 C O N F L N 0 . 0 0 1 6 5 . 0 0 6.5.b Packet Pg. 51 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 2 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 1 8 8 0 5 / 0 1 / 1 9 D E N N I S C A C A R O L A D E N N I S 0 0 1 5 3 5 0 P R O F . S V C S - P & R C O M M 0 . 0 0 5 0 . 0 0 10 1 0 0 1 2 9 1 8 8 0 5 / 0 1 / 1 9 D E N N I S C A C A R O L A D E N N I S 0 0 1 4 0 3 0 P R O F . S V C S - C N C L M T G 0 . 0 0 1 7 5 . 0 0 TO T A L C H E C K 0 . 0 0 2 2 5 . 0 0 10 1 0 0 1 2 9 1 8 9 0 5 / 0 1 / 1 9 D B B R E A K F D I A M O N D B A R B R E A K F A S T L I 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 9 0 0 5 / 0 1 / 1 9 D B C L C D I A M O N D B A R C O M M U N I T Y L E 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 9 1 0 5 / 0 1 / 1 9 D B G I R L S S D I A M O N D B A R G I R L S S O F T B A 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 9 2 0 5 / 0 1 / 1 9 D B H S B A N D D I A M O N D B A R H I G H S C H O O L 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 7 5 0 . 0 0 10 1 0 0 1 2 9 1 9 3 0 5 / 0 1 / 1 9 D B H S L C D I A M O N D B A R H I G H S C H L E O 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 9 4 0 5 / 0 1 / 1 9 D B L C D I A M O N D B A R L I O N S C L U B 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 6 0 0 . 0 0 10 1 0 0 1 2 9 1 9 5 0 5 / 0 1 / 1 9 D B U C C D I A M O N D B A R U C C 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 9 6 0 5 / 0 1 / 1 9 D B W C D I A M O N D B A R W O M E N ’ S C L U B 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 1 9 7 0 5 / 0 1 / 1 9 D I A N A C H O D I A N A C H O & A S S O C I A T E S 1 2 5 5 2 1 5 C D B G A D M I N S V C S - M A R 0 . 0 0 1 6 4 . 0 0 10 1 0 0 1 2 9 1 9 7 0 5 / 0 1 / 1 9 D I A N A C H O D I A N A C H O & A S S O C I A T E S 2 5 0 5 5 1 0 C D B G A D M I N S V C S - F B / M R 0 . 0 0 3 2 8 . 0 0 10 1 0 0 1 2 9 1 9 7 0 5 / 0 1 / 1 9 D I A N A C H O D I A N A C H O & A S S O C I A T E S 2 5 0 5 5 5 6 C D B G A D M I N S V C S - F B / M R 0 . 0 0 4 5 1 . 0 0 TO T A L C H E C K 0 . 0 0 9 4 3 . 0 0 10 1 0 0 1 2 9 1 9 8 0 5 / 0 1 / 1 9 D M P R 4 L L C D M P R 4 L L C 0 0 1 4 0 3 0 S T O R A G E R E N T A L - M A Y 1 9 0 . 0 0 1 , 7 7 5 . 0 0 10 1 0 0 1 2 9 1 9 9 0 5 / 0 1 / 1 9 D U N N E D W A D U N N E D W A R D S C O R P O R A T I O N 0 0 1 5 5 5 6 M A I N T S V C S - P A R K S 0 . 0 0 4 6 . 7 7 10 1 0 0 1 2 9 2 0 0 0 5 / 0 1 / 1 9 E M E R A L D E M E R A L D L A N D S C A P E S E R V I C 0 0 1 4 0 9 3 L A N D S C A P E M A I N T - A P R 0 . 0 0 9 8 0 . 0 0 10 1 0 0 1 2 9 2 0 1 0 5 / 0 1 / 1 9 E F C E V A N G E L I C A L F R E E C H U R C H 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 0 2 0 5 / 0 1 / 1 9 F E H R P E E R F E H R & P E E R S 0 0 1 5 5 5 1 C O N S U L T A N T S V C S - 5 7 / 6 0 0 . 0 0 3 , 6 4 9 . 7 3 10 1 0 0 1 2 9 2 0 3 0 5 / 0 1 / 1 9 G A T E W A Y C G A T E W A Y C O R P O R A T E C E N T E R 0 0 1 4 0 9 3 M E M O C R E D I T - J A N 2 0 1 9 0 . 0 0 - 1 7 3 . 4 2 10 1 0 0 1 2 9 2 0 3 0 5 / 0 1 / 1 9 G A T E W A Y C G A T E W A Y C O R P O R A T E C E N T E R 0 0 1 4 0 9 3 M E M O C R E D I T - F E B 2 0 1 9 0 . 0 0 - 1 7 3 . 4 2 10 1 0 0 1 2 9 2 0 3 0 5 / 0 1 / 1 9 G A T E W A Y C G A T E W A Y C O R P O R A T E C E N T E R 0 0 1 4 0 9 3 A S S O C I A I T O N D U E S - M A R 0 . 0 0 3 4 6 . 8 4 10 1 0 0 1 2 9 2 0 3 0 5 / 0 1 / 1 9 G A T E W A Y C G A T E W A Y C O R P O R A T E C E N T E R 0 0 1 4 0 9 3 A S S O C I A I T O N D U E S - M A Y 0 . 0 0 1 , 5 8 6 . 4 0 TO T A L C H E C K 0 . 0 0 1 , 5 8 6 . 4 0 10 1 0 0 1 2 9 2 0 4 0 5 / 0 1 / 1 9 G S 1 4 3 4 D B G I R L S C O U T 1 4 3 4 D I A M O N D 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 0 5 0 5 / 0 1 / 1 9 G S T 4 4 5 4 G I R L S C O U T T R O O P 4 4 5 4 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 0 6 0 5 / 0 1 / 1 9 G L A S S E Y E G L A S S E Y E P R O D U C T I O N S 0 0 1 4 0 9 5 D R N / V I D E O - T / H E R M A N O S 0 . 0 0 1 , 7 9 5 . 0 0 10 1 0 0 1 2 9 2 0 7 0 5 / 0 1 / 1 9 G J S I N C G U A R A N T E E D J A N I T O R I A L S E 0 0 1 5 5 5 6 J A N I T O R I A L S V C S - P A R K S 0 . 0 0 1 , 3 5 8 . 9 5 10 1 0 0 1 2 9 2 0 7 0 5 / 0 1 / 1 9 G J S I N C G U A R A N T E E D J A N I T O R I A L S E 0 0 1 5 3 3 3 J A N I T O R I A L S V C S - D B C 0 . 0 0 3 , 8 6 8 . 2 0 10 1 0 0 1 2 9 2 0 7 0 5 / 0 1 / 1 9 G J S I N C G U A R A N T E E D J A N I T O R I A L S E 0 0 1 4 0 9 3 J A N I T O R I A L S V C S - C / H / L 0 . 0 0 6 , 8 7 4 . 4 6 TO T A L C H E C K 0 . 0 0 1 2 , 1 0 1 . 6 1 6.5.b Packet Pg. 52 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 3 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 2 0 8 0 5 / 0 1 / 1 9 H S I E H K I M K I M H S I E H 0 0 1 5 3 5 0 P & R C O M M - A P R 2 0 1 9 0 . 0 0 4 5 . 0 0 10 1 0 0 1 2 9 2 0 9 0 5 / 0 1 / 1 9 I V H S H U M A N E S O C I E T Y O F P O M O N A 0 0 1 4 4 3 1 A N I M A L C O N T R O L S V C S - M 0 . 0 0 1 4 , 7 6 5 . 0 8 10 1 0 0 1 2 9 2 1 0 0 5 / 0 1 / 1 9 I M E G C O R P I M E G C O R P 2 5 0 5 3 1 0 C O N S U L T A N T S V C S - S / C Y N 0 . 0 0 1 , 1 0 5 . 4 6 10 1 0 0 1 2 9 2 1 1 0 5 / 0 1 / 1 9 I N L A N D E M I N L A N D E M P I R E T O U R S & T R 1 1 2 5 3 5 0 S R E X C U R S I O N - L / A R R W H D 0 . 0 0 9 7 8 . 5 0 10 1 0 0 1 2 9 2 1 2 0 5 / 0 1 / 1 9 I V D B I N L A N D V A L L E Y D A I L Y B U L L 0 0 1 L E G A L A D S - P L 2 0 1 8 - 1 8 6 0 . 0 0 5 1 7 . 8 2 10 1 0 0 1 2 9 2 1 2 0 5 / 0 1 / 1 9 I V D B I N L A N D V A L L E Y D A I L Y B U L L 0 0 1 L E G A L A D S - P L 2 0 1 8 - 2 2 1 0 . 0 0 4 6 7 . 0 0 TO T A L C H E C K 0 . 0 0 9 8 4 . 8 2 10 1 0 0 1 2 9 2 1 3 0 5 / 0 1 / 1 9 I T A L I A N C I T A L I A N C A T H O L I C F E D E R A T 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 1 4 0 5 / 0 1 / 1 9 J A M E S E V E J A M E S E V E N T P R O D U C T I O N I 0 0 1 5 3 5 0 H A I R A R T I S T S - C I T Y B / D 0 . 0 0 3 , 4 5 0 . 0 0 10 1 0 0 1 2 9 2 1 5 0 5 / 0 1 / 1 9 J O B S A V A I J O B S A V A I L A B L E 0 0 1 4 0 3 0 A N N L S U B S C R I P T I O N R N W 0 . 0 0 4 5 . 0 0 10 1 0 0 1 2 9 2 1 6 0 5 / 0 1 / 1 9 J O E G O N S A J O E A . G O N S A L V E S & S O N I 0 0 1 4 0 3 0 L E G I S L A T I V E S V C S - M A Y 0 . 0 0 3 , 0 0 0 . 0 0 10 1 0 0 1 2 9 2 1 7 0 5 / 0 1 / 1 9 J O H N L H U N J O H N L H U N T E R & A S S O C . I 0 0 1 5 5 1 0 P R O F . S V C S - S T O R M W A T E R 0 . 0 0 8 , 8 1 9 . 6 4 10 1 0 0 1 2 9 2 1 8 0 5 / 0 1 / 1 9 J U N M U R P H M U R P H Y J U N 0 0 1 F A C I L I T Y R E F U N D - H R T G E 0 . 0 0 2 0 0 . 0 0 10 1 0 0 1 2 9 2 1 9 0 5 / 0 1 / 1 9 K E E T O N H O H O L L I E K E E T O N 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 9 0 0 . 0 0 10 1 0 0 1 2 9 2 2 0 0 5 / 0 1 / 1 9 K C W V K I W A N I S C L U B O F W A L N U T V 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 2 1 0 5 / 0 1 / 1 9 K N O W L E S K N O W L E S S E C U R I T Y I N C 0 0 1 5 3 3 3 S E C U R I T Y G U A R D S V C S 0 . 0 0 2 , 5 2 5 . 5 0 10 1 0 0 1 2 9 2 2 2 0 5 / 0 1 / 1 9 M A N A G E D H M A N A G E D H E A L T H N E T W O R K 0 0 1 M A Y 2 0 1 9 - E A P P R E M I U M S 0 . 0 0 1 4 4 . 0 0 10 1 0 0 1 2 9 2 2 3 0 5 / 0 1 / 1 9 M N S E N G I N M N S E N G I N E E R S I N C 2 5 0 5 5 1 0 D E S I G N S V C S - D B B S T S C P 0 . 0 0 2 0 , 7 1 8 . 7 5 10 1 0 0 1 2 9 2 2 4 0 5 / 0 1 / 1 9 M O B I L E R E M O B I L E R E L A Y A S S O C I A T E S 0 0 1 4 4 4 0 R E P E A T E R S V C S - M A Y 1 9 0 . 0 0 7 8 . 7 5 10 1 0 0 1 2 9 2 2 5 0 5 / 0 1 / 1 9 M T C A L V A R M T C A L V A R Y L U T H E R A N S C H O 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 3 0 0 . 0 0 10 1 0 0 1 2 9 2 2 6 0 5 / 0 1 / 1 9 M C C M U N I C I P A L C O D E C O R P O R A T I 0 0 1 4 0 3 0 S U P P L E M E N T # 3 1 - C / C L R K 0 . 0 0 1 1 3 . 4 5 10 1 0 0 1 2 9 2 2 7 0 5 / 0 1 / 1 9 N E T W P A R A N E T W O R K P A R A T R A N S I T S Y S T 1 1 3 5 5 5 3 D I A M O N D R I D E S V C S - M A R 0 . 0 0 2 3 , 7 5 9 . 9 2 10 1 0 0 1 2 9 2 2 8 0 5 / 0 1 / 1 9 O H C O F C A O C C U P A T I O N A L H E A L T H C E N T 0 0 1 4 0 6 0 P R E - E M P L Y M N T P H Y S I C A L 0 . 0 0 7 1 7 . 0 0 10 1 0 0 1 2 9 2 2 9 0 5 / 0 1 / 1 9 O N W A R D E N O N W A R D E N G I N E E R I N G 2 5 0 5 5 1 0 C N S L T N T S V C S - A R E A 6 0 . 0 0 9 6 0 . 0 0 10 1 0 0 1 2 9 2 2 9 0 5 / 0 1 / 1 9 O N W A R D E N O N W A R D E N G I N E E R I N G 2 5 0 5 5 1 0 S T R E H A B - M T . L R L / C / C R K 0 . 0 0 3 , 7 2 5 . 0 0 10 1 0 0 1 2 9 2 2 9 0 5 / 0 1 / 1 9 O N W A R D E N O N W A R D E N G I N E E R I N G 2 5 0 5 5 1 0 S T R E H A B - M T . L R L / C / C R K 0 . 0 0 6 , 5 8 2 . 5 0 10 1 0 0 1 2 9 2 2 9 0 5 / 0 1 / 1 9 O N W A R D E N O N W A R D E N G I N E E R I N G 2 5 0 5 5 1 0 S T R E H A B - A R E A 7 R E S 0 . 0 0 8 , 1 5 5 . 0 0 10 1 0 0 1 2 9 2 2 9 0 5 / 0 1 / 1 9 O N W A R D E N O N W A R D E N G I N E E R I N G 2 5 0 5 5 1 0 S T R E H A B - A R E A 7 R E S 0 . 0 0 1 3 , 9 0 0 . 0 0 TO T A L C H E C K 0 . 0 0 3 3 , 3 2 2 . 5 0 10 1 0 0 1 2 9 2 3 0 0 5 / 0 1 / 1 9 O R O R A T H O T H O M A S M O R O N A 0 0 1 5 3 5 0 P & R C O M M - A P R 2 0 1 9 0 . 0 0 4 5 . 0 0 6.5.b Packet Pg. 53 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 4 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 2 3 1 0 5 / 0 1 / 1 9 P A L L O T T A B O N N I E P A L L O T T A 0 0 1 R E C R E A T I O N R E F U N D 0 . 0 0 3 0 . 0 0 10 1 0 0 1 2 9 2 3 2 0 5 / 0 1 / 1 9 P A P E R R E C P A P E R R E C Y C L I N G & S H R E D D 1 1 5 5 5 1 5 R E C O R D S D E S T R U C T I O N 0 . 0 0 3 4 . 0 0 10 1 0 0 1 2 9 2 3 3 0 5 / 0 1 / 1 9 P L A N E T B I P L A N E T B I D S I N C 0 0 1 4 0 7 0 P L A N E T B I D S - S O F T W A R E 0 . 0 0 1 1 , 2 0 0 . 0 0 10 1 0 0 1 2 9 2 3 4 0 5 / 0 1 / 1 9 P U B L I C S T P U B L I C S T O R A G E # 2 3 0 5 1 0 0 1 4 0 3 0 S T O R A G E R E N T A L - M A Y 0 . 0 0 4 2 1 . 0 0 10 1 0 0 1 2 9 2 3 5 0 5 / 0 1 / 1 9 R S M R E C Y C L E S T R A T E G I C M A R K E T 1 6 0 5 5 1 6 U S E D O I L O U T R E A C H 0 . 0 0 9 6 0 . 0 0 10 1 0 0 1 2 9 2 3 6 0 5 / 0 1 / 1 9 R O T A R Y W V R O T A R Y C L U B O F W A L N U T V A 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 1 , 2 0 0 . 0 0 10 1 0 0 1 2 9 2 3 7 0 5 / 0 1 / 1 9 S A L O A A R O A A R O N R S A L O 0 0 1 5 3 5 0 P & R C O M M - A P R 2 0 1 9 0 . 0 0 4 5 . 0 0 10 1 0 0 1 2 9 2 3 8 0 5 / 0 1 / 1 9 S I E M E N S S I E M E N S I N D U S T R Y I N C 0 0 1 5 5 5 4 T R A F F I C S I G N A L M A I N T 0 . 0 0 4 , 5 5 4 . 0 0 10 1 0 0 1 2 9 2 3 8 0 5 / 0 1 / 1 9 S I E M E N S S I E M E N S I N D U S T R Y I N C 0 0 1 5 5 5 4 T R A F F I C S I G N A L C / O U T S 0 . 0 0 6 , 7 1 1 . 2 6 10 1 0 0 1 2 9 2 3 8 0 5 / 0 1 / 1 9 S I E M E N S S I E M E N S I N D U S T R Y I N C 2 5 0 5 5 1 0 A D A P T I V E T / C O N T R O L S Y 0 . 0 0 4 3 , 8 8 7 . 5 0 TO T A L C H E C K 0 . 0 0 5 5 , 1 5 2 . 7 6 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 3 8 5 5 3 8 E L E C T S V C S - D I S T 3 8 0 . 0 0 1 2 . 1 9 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 0 . 4 7 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 0 . 6 1 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 0 . 8 7 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 0 . 9 4 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 2 . 0 6 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 2 . 4 5 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 3 . 2 5 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 2 , 3 4 0 . 0 3 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 4 0 0 . 0 9 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 3 5 1 . 7 1 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 4 6 2 . 4 1 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 4 0 9 3 E L E C T S V C S - C / H A L L 0 . 0 0 8 , 3 0 2 . 0 5 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 2 0 5 . 5 9 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 2 2 5 . 6 1 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 3 8 5 5 3 8 E L E C T S V C S - D I S T 3 8 0 . 0 0 1 2 . 0 1 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 1 3 8 5 5 3 8 E L E C T S V C S - D I S T 3 8 0 . 0 0 3 5 . 6 7 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 L A T E F E E S 0 . 0 0 2 0 . 1 2 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 5 2 . 3 7 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 1 1 9 . 5 8 10 1 0 0 1 2 9 2 3 9 0 5 / 0 1 / 1 9 S C E S O U T H E R N C A L I F O R N I A E D I S 0 0 1 5 5 5 4 E L E C T S V C S - T / C O N T R O L 0 . 0 0 1 8 2 . 4 3 TO T A L C H E C K 0 . 0 0 1 2 , 7 3 2 . 5 1 10 1 0 0 1 2 9 2 4 0 0 5 / 0 1 / 1 9 S C S H R E D D S O U T H E R N C A L I F O R N I A S H R E 1 1 5 5 5 1 5 P A P E R S H R E D D I N G S V C S 0 . 0 0 6 2 5 . 0 0 10 1 0 0 1 2 9 2 4 1 0 5 / 0 1 / 1 9 S P A R K L E T S P A R K L E T T S 0 0 1 4 0 3 0 S U P P L I E S - W A T E R C / H 0 . 0 0 3 3 1 . 9 1 10 1 0 0 1 2 9 2 4 1 0 5 / 0 1 / 1 9 S P A R K L E T S P A R K L E T T S 0 0 1 4 0 3 0 E Q R E N T A L - C / H A L L 0 . 0 0 3 . 9 9 TO T A L C H E C K 0 . 0 0 3 3 5 . 9 0 10 1 0 0 1 2 9 2 4 2 0 5 / 0 1 / 1 9 S D C K C S T D E N N I S C O U N C I L K N I G H T 0 0 1 5 3 5 0 P R O C E E D S - C I T Y B / D A Y 0 . 0 0 9 0 0 . 0 0 10 1 0 0 1 2 9 2 4 3 0 5 / 0 1 / 1 9 S T E R I C Y C S T E R I C Y C L E I N C 1 1 5 5 5 1 5 C O L L E C T I O N S - C / H A L L 0 . 0 0 8 0 5 . 3 1 6.5.b Packet Pg. 54 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 5 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 2 4 4 0 5 / 0 1 / 1 9 S U L A K H E M M A N I S H A S U L A K H E 0 0 1 5 3 5 0 P & R C O M M - A P R 2 0 1 9 0 . 0 0 4 5 . 0 0 10 1 0 0 1 2 9 2 4 5 0 5 / 0 1 / 1 9 S W A N K M O T S W A N K M O T I O N P I C T U R E S 0 0 1 5 3 5 0 M O V I E R E N T A L S - J U N 1 9 0 . 0 0 1 , 8 3 5 . 0 0 10 1 0 0 1 2 9 2 4 6 0 5 / 0 1 / 1 9 T A B O A D A M M I L T O N N T A B O A D A 1 1 5 5 5 1 5 C O L O R I N G - E A R T H D A Y 0 . 0 0 3 5 0 . 0 0 10 1 0 0 1 2 9 2 4 7 0 5 / 0 1 / 1 9 S C G A S T H E G A S C O M P A N Y 0 0 1 5 5 5 6 G A S S V C S - H E R I T A G E 0 . 0 0 1 8 2 . 5 4 10 1 0 0 1 2 9 2 4 7 0 5 / 0 1 / 1 9 S C G A S T H E G A S C O M P A N Y 0 0 1 4 0 9 3 G A S S V C S - C I T Y H A L L 0 . 0 0 2 7 5 . 8 5 10 1 0 0 1 2 9 2 4 7 0 5 / 0 1 / 1 9 S C G A S T H E G A S C O M P A N Y 0 0 1 5 3 3 3 G A S S V C S - D B C 0 . 0 0 9 2 4 . 0 5 TO T A L C H E C K 0 . 0 0 1 , 3 8 2 . 4 4 10 1 0 0 1 2 9 2 4 8 0 5 / 0 1 / 1 9 T H E P O L Y P T H E P O L Y P O S T 1 1 5 5 5 1 5 A D - H H W L A C O U N T Y 0 . 0 0 5 7 0 . 0 0 10 1 0 0 1 2 9 2 4 9 0 5 / 0 1 / 1 9 U R M I N C U N I T E D R E C O R D S M A N A G E M E N 0 0 1 4 0 7 0 O F F - S I T E S T O R A G E T A P E 0 . 0 0 5 9 4 . 0 0 10 1 0 0 1 2 9 2 5 0 0 5 / 0 1 / 1 9 U S D O E A W G U S D E P A R T M E N T O F E D U C A T I 0 0 1 P / R W I T H H O L D I N G O R D E R 0 . 0 0 2 4 4 . 6 5 10 1 0 0 1 2 9 2 5 1 0 5 / 0 1 / 1 9 V S P V I S I O N S E R V I C E P L A N 0 0 1 M A Y 1 9 - V I S I O N P R E M I U M 0 . 0 0 1 , 9 4 4 . 8 8 10 1 0 0 1 2 9 2 5 2 0 5 / 0 1 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 0 0 1 5 5 5 6 W A T E R S V C S - P A R K S 0 . 0 0 7 2 9 . 7 7 10 1 0 0 1 2 9 2 5 2 0 5 / 0 1 / 1 9 W V W A T E R W A L N U T V A L L E Y W A T E R D I S T 1 4 1 5 5 4 1 W A T E R S V C S - D I S T 4 1 0 . 0 0 8 6 0 . 8 9 TO T A L C H E C K 0 . 0 0 1 , 5 9 0 . 6 6 10 1 0 0 1 2 9 2 5 3 0 5 / 0 1 / 1 9 B O O S T E R C W A L N U T / D I A M O N D B A R S H E R I 0 0 1 4 4 1 5 V O L U N T E E R R E C O G D N N R 0 . 0 0 3 5 . 0 0 10 1 0 0 1 2 9 2 5 4 0 5 / 0 1 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 5 5 6 S U P P L I E S - H E R I T A G E 0 . 0 0 2 7 1 . 0 2 10 1 0 0 1 2 9 2 5 4 0 5 / 0 1 / 1 9 W A X I E S A N W A X I E S A N I T A R Y S U P P L Y 0 0 1 5 3 3 3 S U P P L I E S - D B C 0 . 0 0 3 9 1 . 1 1 TO T A L C H E C K 0 . 0 0 6 6 2 . 1 3 10 1 0 0 1 2 9 2 5 5 0 5 / 0 1 / 1 9 W E S T C O A S W E S T C O A S T A R B O R I S T S I N C 0 0 1 5 5 5 8 T R E E M A I N T S V C S - M A R 0 . 0 0 4 , 8 1 8 . 5 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 8 - 3 4 1 5 4 0 . 0 0 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 5 2 0 0 . 0 0 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 5 2 0 0 . 0 0 - 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 - 1 4 4 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 1 3 0 0 . 0 0 - 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 8 - 3 4 1 5 4 0 . 0 0 - 1 8 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 9 - 3 2 1 0 . 0 0 2 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 8 - 2 5 0 3 3 0 . 0 0 - 9 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 - 7 2 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 9 - 0 6 3 0 . 0 0 - 7 2 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 0 2 8 8 0 . 0 0 - 7 2 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 9 - 3 2 1 0 . 0 0 - 3 6 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 5 - 2 0 7 3 0 . 0 0 8 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 8 - 2 5 0 3 3 0 . 0 0 5 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 7 - 0 2 8 8 0 . 0 0 4 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 7 - 6 6 2 9 0 . 0 0 4 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 9 - 0 6 3 0 . 0 0 4 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 9 - 3 2 1 0 . 0 0 3 6 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 6 6 2 9 0 . 0 0 7 2 . 0 0 6.5.b Packet Pg. 55 SU N G A R D P E N T A M A T I O N I N C P A G E N U M B E R : 1 6 DA T E : 0 5 / 0 1 / 2 0 1 9 C I T Y O F D I A M O N D B A R A C C T P A 2 1 TI M E : 1 1 : 1 8 : 5 1 C H E C K R E G I S T E R - D I S B U R S E M E N T F U N D SE L E C T I O N C R I T E R I A : t r a n s a c t . c k _ d a t e b e t w e e n ’ 2 0 1 9 0 4 1 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ a n d ’ 2 0 1 9 0 5 0 1 0 0 : 0 0 : 0 0 . 0 0 0 ’ AC C O U N T I N G P E R I O D : 1 1 / 1 9 F U N D - 0 0 1 - G E N E R A L F U N D CA S H A C C T C H E C K N O I S S U E D T V E N D O R N A M E F U N D / D I V I S I O N - - - - - D E S C R I P T I O N - - - - - - S A L E S T A X A M O U N T 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 9 - 0 6 3 0 . 0 0 7 2 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 7 - 0 2 8 8 0 . 0 0 7 2 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 5 - 2 0 7 3 0 . 0 0 1 4 4 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 A D M I N F E E - P R 1 8 - 2 5 0 3 3 0 . 0 0 9 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 7 - 1 3 0 0 . 0 0 1 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 8 - 3 4 1 2 4 0 . 0 0 1 0 0 . 0 0 10 1 0 0 1 2 9 2 5 6 0 5 / 0 1 / 1 9 W I L L D A N G W I L L D A N G E O T E C H N I C A L 0 0 1 P R O F . S V C S - P R 1 7 - 5 2 0 0 . 0 0 1 0 0 . 0 0 TO T A L C H E C K 0 . 0 0 3 , 0 0 0 . 0 0 10 1 0 0 1 2 9 2 5 7 0 5 / 0 1 / 1 9 W R I G A N G E A N G E L A W R I G H T 0 0 1 F A C I L I T Y R E F U N D - D B C 0 . 0 0 7 5 0 . 0 0 10 1 0 0 1 2 9 2 5 8 0 5 / 0 1 / 1 9 W R I G H T P P A U L W R I G H T 0 0 1 4 0 3 0 A / V S V C S - C N C L M T G A P R 0 . 0 0 3 2 5 . 0 0 10 1 0 0 P P 0 7 - 0 8 0 4 / 2 3 / 1 9 P E R S H E A L P E R S H E A L T H 0 0 1 M A Y 1 9 - H E A L T H I N S P R E M 0 . 0 0 5 1 , 0 8 3 . 9 9 10 1 0 0 P P 0 7 - 0 8 0 4 / 2 3 / 1 9 P E R S H E A L P E R S H E A L T H 0 2 0 4 0 6 0 M A Y 1 9 - R E T I R E E H E A L T H 0 . 0 0 1 , 2 2 4 . 0 0 10 1 0 0 P P 0 7 - 0 8 0 4 / 2 3 / 1 9 P E R S H E A L P E R S H E A L T H 0 0 1 4 0 6 0 M A Y 1 9 - H E A L T H I N S P R E M 0 . 0 0 1 3 0 . 1 8 TO T A L C H E C K 0 . 0 0 5 2 , 4 3 8 . 1 7 10 1 0 0 P P 0 8 / 1 9 A 0 4 / 1 9 / 1 9 P E R S R E T I P E R S R E T I R E M E N T F U N D 0 0 1 R E T I R E C O N T R I B - P E P R A 0 . 0 0 3 , 0 4 1 . 0 4 10 1 0 0 P P 0 8 / 1 9 A 0 4 / 1 9 / 1 9 P E R S R E T I P E R S R E T I R E M E N T F U N D 0 0 1 R E T I R E C O N T R I B - E E 0 . 0 0 2 7 , 1 3 8 . 4 2 10 1 0 0 P P 0 8 / 1 9 A 0 4 / 1 9 / 1 9 P E R S R E T I P E R S R E T I R E M E N T F U N D 0 0 1 S U R V I V O R B E N E F I T 0 . 0 0 5 1 . 1 5 TO T A L C H E C K 0 . 0 0 3 0 , 2 3 0 . 6 1 10 1 0 0 P P 0 8 / 1 9 B 0 4 / 1 9 / 1 9 V A N T A G E P V A N T A G E P O I N T T R N S F R A G N T 0 0 1 4 / 1 9 / 1 9 - P / R D E D U C T I O N 0 . 0 0 7 , 7 8 7 . 2 7 10 1 0 0 P P 0 8 / 1 9 B 0 4 / 1 9 / 1 9 V A N T A G E P V A N T A G E P O I N T T R N S F R A G N T 0 0 1 4 / 1 9 / 1 9 - L O A N D E D U C T I O N 0 . 0 0 4 , 2 3 2 . 3 7 TO T A L C H E C K 0 . 0 0 1 2 , 0 1 9 . 6 4 10 1 0 0 P P 0 8 / 1 9 C 0 4 / 1 9 / 1 9 T A S C T A S C 0 0 1 4 / 1 9 / 1 9 - P / R D E D U C T I O N S 0 . 0 0 1 , 7 8 0 . 7 8 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 0 0 1 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 1 7 9 , 1 7 5 . 0 8 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 1 2 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 5 , 0 8 4 . 7 9 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 1 3 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 4 , 0 4 7 . 4 6 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 1 5 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 1 1 , 2 0 4 . 8 5 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 3 8 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 1 , 1 9 2 . 6 0 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 3 9 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 6 8 5 . 1 7 10 1 0 0 P P 0 8 / 1 9 D 0 4 / 1 9 / 1 9 P A Y R O L L P A Y R O L L T R A N S F E R 1 4 1 P / R T R A N S F E R - 0 8 / P P 1 9 0 . 0 0 6 8 5 . 1 7 TO T A L C H E C K 0 . 0 0 2 0 2 , 0 7 5 . 1 2 10 1 0 0 P P 0 8 / 1 9 E 0 4 / 1 9 / 1 9 P E R S R E T 1 P E R S R E T I R E M E N T 0 0 1 R E T I R E C O N T R I B - P E P R A 0 . 0 0 2 9 3 . 0 1 10 1 0 0 P P 0 8 / 1 9 E 0 4 / 1 9 / 1 9 P E R S R E T 1 P E R S R E T I R E M E N T 0 0 1 R E T I R E C O N T R I B - E E 0 . 0 0 2 3 7 . 1 2 10 1 0 0 P P 0 8 / 1 9 E 0 4 / 1 9 / 1 9 P E R S R E T 1 P E R S R E T I R E M E N T 0 0 1 S U R V I V O R B E N E F I T 0 . 0 0 1 0 . 0 0 TO T A L C H E C K 0 . 0 0 5 4 0 . 1 3 TO T A L C A S H A C C O U N T 0 . 0 0 2 , 4 4 4 , 0 7 5 . 0 9 TO T A L F U N D 0 . 0 0 2 , 4 4 4 , 0 7 5 . 0 9 TO T A L R E P O R T 0 . 0 0 2 , 4 4 4 , 0 7 5 . 0 9 6.5.b Packet Pg. 56 Agenda #: 6.6 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: TREASURER'S STATEMENT FOR MARCH 2019. STRATEGIC GOAL: Responsible Stewardship of Public Resources RECOMMENDATION: Approve. FINANCIAL IMPACT: No Fiscal Impact. BACKGROUND: Per City policy, the Finance Department presents the monthly Treasurer’s Statement for the City Council’s review and approval. This statement shows the cash balances with a breakdown of various investment accounts and the yield to matu rity from investments. This statement also includes an investment portfolio management report which details the activities of investments. All investments have been made in accordance with the City’s Investment Policy. PREPARED BY: 6.6 Packet Pg. 57 REVIEWED BY: Attachments: 1. 6.6.a March 2019 Treasurer's Report 2. 6.6.b March 2019 Investment Portfolio 6.6 Packet Pg. 58 6.6.a Packet Pg. 59 6.6.a Packet Pg. 60 6.6.b Packet Pg. 61 6.6.b Packet Pg. 62 6.6.b Packet Pg. 63 6.6.b Packet Pg. 64 6.6.b Packet Pg. 65 Agenda #: 6.7 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: NOTICE OF COMPLETION FOR THE CITY ENTRY MONUMENT SIGN PROJECT AT DIAMOND BAR BLVD. /TEMPLE AVE. & GOLDEN SPRINGS DRIVE/CALBOURNE DRIVE, PROJECT# 26516. STRATEGIC GOAL: Safe, Sustainable & Healthy Community RECOMMENDATION: Approve, and authorize the Director of Public Works/City Engineer to file, the Notice of Completion. FINANCIAL IMPACT: Funding is included in the FY18/19 Capital Improvement Program. The final construction cost of the Project is $499,329.00 which is $42,162.50 under the total authorization amount of $541,491.50. BACKGROUND/DISCUSSION: The project provided new City entry monuments and landscaping enhancements at the north entrance to the City along Diamond Bar Blvd. at Temple Ave. and at the west entrance to the City along Golden Springs Drive at Calbourne Drive. These enhancements reflect the community’s early ranch days with the current modern day character of the City and compliment all the other new entry monument signs. The City Council awarded a construction contract to Aramexx Construction, Inc. on June 9, 2018 in an amount not to exceed $492,265.00 with a contingency amount of $49,226.50 for a total authorization amount of $541,491.50. The City authorized the Notice to Proceed for the construction on August 27, 2018. Aramexx Construction, Inc. completed all work required for this project including all punch list items on April 15, 2019. There were two approved change orders associated with this Project: 1) In the amount of $7,064 to adjust the quantities in the Post and Rail and up-lights; and 2) To add twenty-five (25) calendar days to the contract due to rain 6.7 Packet Pg. 66 days (no cost). The total construction cost was $499,329.00. PREPARED BY: REVIEWED BY: Attachments: 1. 6.7.a NOTICE OF COMPLETION 11.6.2018 Aramexx 6.7 Packet Pg. 67 RECORDING REQUESTED BY AND WHEN RECORDED MAIL TO CITY OF DIAMOND BAR 21810 COPLEY DRIVE DIAMOND BAR, CALIFORNIA 91765 ATTENTION: CITY CLERK NOTICE OF COMPLETION Notice pursuant to Civil Code Section 3093, must be filed within 10 days after completion. Notice is hereby given that: 1. The undersigned is the owner or corporate officer of the owner of the interest or estate stated below in the property hereinafter described: 2. The full name of the owner is City of Diamond Bar 3. The full address of the owner is 21810 Copley Drive Diamond Bar, CA 91765 4. The nature of the interest or estate of the owner is; “In fee” (If other than fee, strike “In fee” and insert, for example, “purchaser under contract of purchase,” or “lessee”) 5. The full names and full addresses of all persons, if any, who hold title with the undersigned as joint tenants or as tenants in common are: NAMES ADDRESSES 6. A work of improvement on the property hereinafter described was completed on 4/15/2019. The work done was: City Entry Monument Signs Project at Diamond Bar Blvd. / Temple Ave. & Golden Springs Drive/ Calbourne Drive, Project# 26516 7. The name of the contractor, if any, for such work of improvement was Aramexx Construction, Inc. 6/19/2018 (If no contractor for work of improvement as a whole, insert “none”) (Date of Contract) 8. The property on which said work of improvement was completed is in the City of Diamond Bar, County of Los Angeles, State of California, and is described as follows. Median . 9. The street address of said property is Diamond Bar Blvd. / Temple Ave. & Golden Springs Drive/ Calbourne Drive, (If no street address has been officially assigned, insert “none”) CITY OF DIAMOND BAR Dated: Verification for Individual Owner Signature of owner or corporate officer of owner named in paragraph 2 or his agent VERIFICATION I, the undersigned, say: I am the Director of Public Works/City Engineer the declarant of the foregoing (“resident of”, “Manager of,” “A partner of,” “Owner of,” etc.) notice of completion; I have read said notice of completion and know the contests thereof; the same is true of my own knowledge. I declare under penalty of perjury that the foregoing is true and correct. Executed on , 20 , at Diamond Bar , California. (Date of signature) (City where signed) (Personal signature of the individual who is swearing that the contents of the notice of completion are true) 6.7.a Packet Pg. 68 DO NOT RECORD REQUIREMENTS AS TO NOTICE OF COMPLETION A notice of completion must be filed for record WITHIN 10 DAYS after completion of the work of improvement (to be computed exclusive of the day of completion), as provided in Civil Code Section 3093. The “owner” who must file for record a notice of completion of a building or other work of improvement means the owner (or his successor in-interest at the date the notice is filed) on whose behalf the work was done, though his ownership is less than the fee title. For example, if A is the owner in fee, and B, lessee under a lease, causes a building to be constructed, then B, or whoever has succeeded to his interest at the date the notice is filed, must file the notice. If the ownership is in two or more persons as joint tenants or tenants in common, the notice may be signed by any one of the co- owners (in fact, the foregoing form is designed for giving of the notice by only one covenant), but the names and addresses of the other co- owners must be stated in paragraph 5 of the form. Note that any Notice of Completion signed by a successor in interest shall recite the names and addresses of his transferor or transferors. In paragraphs 3 and 5, the full address called for should include street number, city, county and state. As to paragraphs 6 and 7, this form should be used only where the notice of completion covers the work of improvement as a whole. If the notice is to be given only of completion of a particular contract, where the work of improvement is made p ursuant to two or more original contracts, then this form must be modified as follows: (1) Strike the works “A work of improvement” from paragraph 6 and insert a general statement of the kind of work done or materials furnished pursuant to such contract (e.g., “The foundations for the improvement”); (2) Insert the name of the contractor under the particular contract in paragraph 7. In paragraph 7 of the notice, insert the name of the contractor for the work of improvement as a whole. No contractor's name need be given if there is no general contractor, e.g., on so-called “owner-builder jobs.” In paragraph 8, insert the full legal description, not merely a street address or tax description. Refer to deed or policy o f title insurance. If the space provided for description is not sufficient, a rider may be attached. In paragraph 9, show the street address, if any, assigned to the property by any competent public or governmental authority. 6.7.a Packet Pg. 69 Agenda #: 6.8 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: PROPOSITION A LOCAL RETURN TRANSIT FUND AGREEMENT WITH THE CITY OF POMONA. STRATEGIC GOAL: Responsible Stewardship of Public Resources RECOMMENDATION: Adopt Resolution No. 2019-XX approving, and authorizing the Mayor to sign, the Proposition A Local Return Transit Fund Exchange Agreement with the City of Pomona. FINANCIAL IMPACT: The FY 2018-2019 Budget includes the exchange of $1.2 million in restricted Prop A funds that would generate approximately $840,000 in unrestricted General funds. The previous exchange with the City of Manhattan Beach in the amount of $230,000 of Prop A funds increased the City’s unrestricted General Fund revenues by $161,000. The City of Pomona wishes to purchase $970,000 in Prop A funds at an exchange rate of $0.75 per each $1.00 which is reflected in the proposed Exchange Agreement. At this exchange rate, the City of Diamond Bar would receive $727,500 in unrestricted funds. The City’s cumulative unrestricted General Fund revenues for FY 18/19 will be increased by $888,500, and will be used for Capital Improvement Projects noted below. BACKGROUND/DISCUSSION: Proposition A (Prop A), the half-cent sales tax for transit, was approved by voters in 1980. The revenues generated through this half -cent sales tax are to be used toward the development of transit related programs, which are administered by the Los Angeles County Metropolitan Transportation Authority (Metro). In administering the program, Metro has been distributing Local Return Funds directly to cities. The City must use its 6.8 Packet Pg. 70 Local Return Funds within three (3) years from the date of receipt or the funds will be returned. The City continues to use Prop A Local Return Funds to offer a variety of programs that include: the Diamond Ride Program which heavily subsidizes dial -a-cab service to seniors and person with disabilities; the Holiday Diamond Ride which expands the Diamond Ride Program to all residents when shopp ing in Diamond Bar during the holiday season; and Transit Pass Sales which offers residents discounted rates on Metrolink and MTA bus passes. The proposed exchange would not reduce any funding levels of existing Diamond Bar programs or services. The City of Pomona has scheduled to take this Agreement to their May 6, 2019 City Council meeting for consideration. Once the agreement is fully executed, a check in the amount of $727,500 will be forwarded to Diamond Bar. The unrestricted funds in the amount of $727,500 will be deposited into the City’s General Fund. The cumulative funds are programmed in the FY18/19 Capital Improvement Program Budget as Prop A Exchange funds and are allocated as follows: FY 18/19 Use of PROP A Exchange Funds Project # Project Name Amount 24416 Pathfinder Road Rehab $20,000 25917 Sycamore Canyon Park Slope Erosion Repairs $436,217 24917 Pantera Park Walkway Lighting Replacement $82,114 25819 Sycamore Canyon Creek Repair $80,000 25919 Sunset Crossing Park Design $241,669 TOTAL $860,000 PREPARED BY: Attachments: 6.8 Packet Pg. 71 1. 6.8.a RESOLUTION 2019-XX 2. 6.8.b EXHIBIT A - PROP A LOCAL RETURN FUND EXCHANGE AGREEMENT 6.8 Packet Pg. 72 1 RESOLUTION 2019-XX A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DIAMOND BAR AUTHORIZING AND APPROVING THE SALE OF $970,000 OF PROPOSITION A FUNDS (LOCAL RETURN TRANSIT FUNDS) TO THE CITY OF POMONA WHEREAS, the City of Diamond Bar wishes to transfer $970,000 of its uncommitted Proposition A Local Return Transit Funds to the City of Pomona to provide ongoing operating funding and to improve the level, quality, safety, and/or accessibility of transit services to the general public or to any group which requires special transportation assistance; WHEREAS, the City of Pomona has offered to assign $727,500 in funds to be deposited into the City of Diamond Bar’s General Fund for use for any unrestricted purpose; and WHEREAS, the City Council of the City of Diamond Bar has determined that the transit needs of the City can be adequately met if this fund exchange is approved. NOW, THEREFORE, the City Council of the City of Diamond Bar does hereby resolve as follows: SECTION 1. The City Council hereby approves the Prop A Local Return Fund Exchange Agreement, attached hereto as Exhibit A, which provides for the exchange of $970,000 of Diamond Bar Proposition A Local Return Funds in exchange for $727,500 in Pomona funds to be deposited into the Diamond Bar General Fund. SECTION 2. The Mayor is hereby authorized to sign the Prop A Local Return Fund Exchange Agreement, attached hereto as Exhibit A. SECTION 3. The City Clerk shall certify to the adoption of this Resolution and send certified copies to the City of Pomona. PASSED, APPROVED AND ADOPTED this 7th day of May 2019. Steve Tye, Mayor Pro Tem 6.8.a Packet Pg. 73 2 ATTEST: I, TOMMYE CRIBBINS, City Clerk of the City of Diamond Bar, do hereby certify that the foregoing Resolution was passed, approved and adopted at a regular meeting of the City Council of the City of Diamond Bar held on the 7th day of May 2019, by the following vote: AYES: COUNCIL MEMBERS: NOES: COUNCIL MEMBERS: ABSENT: COUNCIL MEMBERS: ABSTAINED: COUNCIL MEMBERS: _____________________________ Tommye A. Cribbins, City Clerk City of Diamond Bar Attachments: Exhibit A – Prop A Local Return Fund Exchange Agreement 6.8.a Packet Pg. 74 Exhibit “A” PROP A LOCAL RETURN FUND EXCHANGE AGREEMENT This Assignment Agreement ("Agreement") is made and entered into this 7th day of May, 2019, by and between the City of Diamond Bar, California, a municipal corporation, ("Diamond Bar") and the City of Pomona, California, a municipal corporation ("Pomona") with respect to the following facts: A. Pomona will be constructing capital improvements which have been approved by the Los Angeles Metropolitan Transportation Authority (“Metro”) for the use of Proposition A Local Return monies. On August 7, 2018, Metro approved the use of $5,016,541 in Prop A funds for CIP Projects. Pomona desires to use a portion of Diamond Bar’s uncommitted Prop A allocation for the above project and any other Metro approved project. B. Diamond Bar's uncommitted Proposition A Local Return funds can be made available to Pomona to assist in constructing the capital improvements discussed in Paragraph A of this Agreement. Diamond Bar is willing to pay its uncommitted Proposition A Local Return funds to Pomona for the purpose identified in Paragraph A in exchange for unrestricted Pomona general funds which Diamond Bar may use for any municipal purpose at a rate of $.75 in Pomona general funds for each $1.00 in Diamond Bar Proposition A Local Return funds. Now, therefore, in consideration of the mutual benefits to be derived by the parties and of the premises herein contained, it is mutually agreed as follows: 1. Exchange. Diamond Bar agrees to pay $970,000 of its Fiscal Year 2018-2019, Proposition A Local Return funds to Pomona. In exchange, Pomona agrees to pay $727,500 of its general funds to Diamond Bar. 2. Payment. Diamond Bar shall pay the agreed upon Proposition A Local Return funds to Pomona in one lump-sum payment from Proposition A funds currently on hand. Pomona shall pay the agreed upon general funds to Diamond Bar in one lump-sum payment. The payments of both parties shall be due and payable within 15 calendar days of the last date of execution of this Agreement by both parties. Pomona shall be responsible for obtaining any necessary approvals from the Los Angeles County Metropolitan Transportation Authority ("LACMTA") for the use of the Proposition A Local Return funds. 3. Assurances Pomona shall use the assigned Proposition A Local Return funds only for the purpose of constructing the capital improvements discussed in Paragraph A of this Agreement or any other Metro approved project, and within the time limits specified in LACMTA's Proposition A Local Return Program Guidelines. Pomona assumes all risks of obtaining the necessary approvals for expenditure of the Proposition A Local Return funds within the applicable time limits and any failure to timely obtain such approvals shall 6.8.b Packet Pg. 75 992191.1 2 not give rise to any claim by Pomona seeking reimbursement of any monies received by Diamond Bar under this Agreement. IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their respective duly authorized officers. CITY OF DIAMOND BAR CITY OF POMONA BY BY: Steve Tye, Mayor Pro Tem Tim Sandoval, Mayor Dated: _________________, 2019 Dated: ________________, 2019 ATTEST: BY:______________________________ BY: Tommye A. Cribbins, City Clerk Rosalia A. Butler, City Clerk Approved as to form: Approved as to form: ________________________________ ______________________________ David A. DeBerry, City Attorney Christi Hogin, City Attorney 6.8.b Packet Pg. 76 Agenda #: 6.9 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: MERCHANT PROCESSING AGREEMENT FOR CREDIT CARD PAYMENT PROCESSING WITH CARDCONNECT. STRATEGIC GOAL: Responsible Stewardship of Public Resources RECOMMENDATION: Approve, and authorize the City Manager to execute, the Merchant Processing Agreement, including the Amendment and Reimbursement Agreements, with CardConnect. FINANCIAL IMPACT: All credit card transaction costs will be borne by the cardholder. A 2.5% “convenience fee” will be added to each credit card transaction for City services which will be collected directly by CardConnect. A savings of more than $25,000 is expected in the first year. As credit card purchase options expanded to other cou nter services like permits and building fees, savings are expected to further increase. In addition, CardConnect will reimburse the City up to $10,000 for the necessary integration costs with the new Finance ERP system. DISCUSSION: The City of Diamond Bar recently implemented a new version of recreation activity, facility rental and league management software program called RecTrac provided by Vermont Systems Incorporated (VSI). RecTrac currently accepts online credit card payments for recreation services and activity fees through the web interface with an existing payment processing service by the name of PlugNPay. The current PlugNPay / Wells Fargo fees are not one universal/blended/flat rate, as this new agreement proposes. But rather fees are charged by card type and transaction type - MC/Visa/Discover/AMEX, Card present or not, online, etc. each one varies. For 2018, our rates ranged as follows MC: 1.6-2.96%; Visa: .05-2.7%; Discover: 1.97- 2.35%; AMEX: 1.8%, plus the individual transactions fe es of $.10-$.20 each. Plus the 6.9 Packet Pg. 77 modest $15 per month and $.07 per transactio n after 200, fees from PlugNPay. To allow full utilization the new RecTrac systems credit card processing capabilities f or facility rentals and mobile payments, and integrate with the expected new finance and land management systems, a new credit card Processor is needed. This will expand the convenience of credit card purchases to other front counter operations including permits, building and developer fees, and other miscellaneous payments. The City currently does not accept credit cards for these transactions. The proposed new gateway would accept EMV (aka “chip card”) Master Card/Visa/American Express/ Discover and that will interface directly with City applications and is comp atible with the City’s merchant bank. It would be desirable to have the constituents who utilize this payment method option, pay for the convenience of using a credit card (versus paying by check or cash) rather than asking the City to subsidize this individual choice. ANALYSIS: City Staff reviewed new credit card processors and worked with our Software vendors to determine those processors who best fit the City’s needs. After demonstrations and negotiations it was determined that CardConnect would bes t be able to meet our City’s current and future needs. CardConnect will charge a consistent convenience fee of 2.5% fee on every transaction regardless of what individual credit card (Visa, MasterCard, and American Express, or Discover) is presented for payment. This fee will not be collected by the City, but rather be billed directly by CardConnect. For example, a $100 City fee would have a $2.50 Card Connect fee as a separate item on the card user’s bill. The City would receive only the $100. One of the desirable features offered by this vendor is related to refunds. If a facility rental deposit is made of $500, the user’s card is billed $500, and CardConnect charges the 2.5% fee, or $12.50. However after the rental if the entire $500 amount is refun ded, the card user is ALSO refunded the $12.50 convenience fee. This is not only fair to the City and the Renter but saves the City significant time and money in processing refund checks. After working with CardConnect and the City’s anticipated ERP Vendor (Tyler Technologies) MUNIS product, CardConnect will also reimburse the City up to $10,000 to ensure proper integration with the new system (Attachment 4). It is therefore recommended that the City Council authorize the City Manager to enter into a “Convenience Fee Model” Merchant Processing Agreement , including the Amendment and Reimbursement Agreements, with CardConnect for credit card payment processing. LEGAL REVIEW: The City Attorney has reviewed and approved the attached Merchant Account 6.9 Packet Pg. 78 Agreement and other related Agreements. PREPARED BY: REVIEWED BY: Attachments: 1. 6.9.a Merchant Application and Agreement 2. 6.9.b Amendment to Merchant Processing Agreement 3. 6.9.c Merchant Services Program Terms and Conditions 4. 6.9.d Reimbursement Agreement 6.9 Packet Pg. 79 VS01 Travis Vaniter (312) 644-1715 City of Diamond Bar City of Diamond Bar 21810 Copley Drive Diamond Bar, CA 91765 Kenneth Desforges 9098397080 909.861.3117 KDesforges@diamondbarca.gov 80 80 20 www.DiamondBarCA.gov 100 US CA 9399 Park District City of Diamond Bar Dan Fox City Manager 0 n/a n/a 21810 Copley Drive Diamond Bar, CA 91765 9098397000 n/a 6.9.a Packet Pg. 80 n/a n/an/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 2.5 2.5 2.5 2.5 2.5 2.5 2.5 n/a n/a n/a n/a n/a n/a n/a 1.50 n/a n/a n/a n/a 19.95 25.00 n/a 15.00 n/a n/a n/a n/a n/a n/a n/a n/a 0.00 0.00 0.00 6.9.a Packet Pg. 81 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 6.9.a Packet Pg. 82 n/a 6.9.a Packet Pg. 83 City of Diamond Bar 6.9.a Packet Pg. 84 Amendment to Merchant Processing Agreement Amendment to MPA 1 CardConnect, LLC 6/2018 1 Your Business Information Merchant Identification #(s) Your Legal Name: First/Last Contact Name: Title: Business Phone: 2 What this Amendment Does 2.1 This Amendment amends the Program Terms and Conditions (the Program Guide) to your merchant processing agreement by: (1) Deleting Section 24 (Exclusivity) in its entirety. (2) Adding the following Section 28.8 to the end of Section 28 (Confidentiality): 28.8 We acknowledge that you may be subject to public records laws for the State in which you are located and any non-exempt public records, which may include our confidential information, are subject to inspection and copying upon request by the public. If a Public Records request is made for our confidential information, you will provide us 10 days’ prior notice of your intent to disclose the records so that we may seek a protective order or take other court action. If no such action is filed, you may disclose the records. (3) Deleting the first sentence of Section 29.1 and replacing it with the following: 29.1 Any transfer or assignment of this Agreement by you, without our prior written consent (such consent not to be unreasonably withheld by us), by operation of law or otherwise, is voidable by us. (4) Deleting the last paragraph of Section 29.3 and replacing it with the following: Processor may not assign or transfer this Agreement to any other Person without your prior written consent (such consent not to be unreasonably withheld by you). Subject to Card Organization Rules, Bank may assign or transfer this Agreement and its rights, duties and obligations hereunder, in whole or in part, to any Person, whether in connection with a change in sponsorship, as set forth in the preceding paragraph, or otherwise, without notice to you or your consent. 6.9.b Packet Pg. 85 Amendment to Merchant Processing Agreement Amendment to MPA 2 CardConnect, LLC 6/2018 (5) Deleting Section 31.4.1 and replacing it with the following: 31.4.1 Any funds pertaining to the Card transactions contemplated by this Agreement now or hereafter in our possession may be commingled with other funds of ours, or, in the case of any funds held pursuant to the foregoing paragraphs, with any other funds of other customers of ours. In addition to any rights now or hereafter granted under applicable law and not by way of limitation of any such rights, we are hereby authorized by you at any time and from time to time, without notice or demand to you or to any other Person (any such notice and demand being hereby expressly waived), to set off, recoup and to appropriate and to apply any and all such funds against and on account of your obligations to us and our respective Affiliates under this Agreement and any other agreement with us our respective Affiliates for any related equipment or related services (including any check services), whether such obligations are liquidated, unliquidated, fixed, contingent, matured or unmatured. (6) Deleting Section 31.4.3 in its entirety; (7) Deleting the phrase “agree to indemnify and hold us and the Card Organizations harmless from and against” from Section 33.1 and replacing it with the phrase “are fully responsible for”; (8) Deleting Sections 45.1 and 45.2 and replacing those Sections with the following: 45.1 Choice of Law. This Agreement shall be governed by and construed in accordance with the laws of the State in which you are located (without regards to its choice of law provisions). 45.2 Venue. The exclusive venue for any actions or claims arising under or related to this Agreement shall be in the appropriate state or federal court located in the State in which you are located . (9) Deleting Section 45.3 in its entirety. (10) Deleting the last two paragraphs of Section A.3. (Additional Fees and Early Termination) of Part IV (Additional Important Information For Cards). Notwithstanding anything to the contrary in the Agreement, if you cancel the Agreement before the end of the term without a default by us, we will not charge you an early termination fee, and your cancellation will not be a default or other material breach of this Agreement. 2.2 Nothing in this Amendment or the Program Guide will abrogate the defense of sovereign or governmental immunity if otherwise available to you. 6.9.b Packet Pg. 86 Amendment to Merchant Processing Agreement Amendment to MPA 3 CardConnect, LLC 6/2018 3 Effective Date This Amendment becomes effective as of the effective date of your merchant processing agreement. 4 Amendment Approval By signing below, you acknowledge that:  You have read and understand this Amendment;  You agree to comply with this Amendment; and  You understand that if you sign this Amendment using an electronic signature process, the resulting signature has the same legal effect as if you had signed it by hand. The individual signing below represents that s/he is authorized to sign this Amendment on behalf of the entity identified in Section 1. Merchant CardConnect, LLC By: By: Signature Signature Name: Print or Type Name: Print or Type Title: Title: Date: 6.9.b Packet Pg. 87 6.9.c Packet Pg. 88 6.9.c Packet Pg. 89 6.9.c Packet Pg. 90 6.9.c Packet Pg. 91 6.9.c Packet Pg. 92 6.9.c Packet Pg. 93 6.9.c Packet Pg. 94 6.9.c Packet Pg. 95 6.9.c Packet Pg. 96 6.9.c Packet Pg. 97 6.9.c Packet Pg. 98 6.9.c Packet Pg. 99 6.9.c Packet Pg. 100 6.9.c Packet Pg. 101 6.9.c Packet Pg. 102 6.9.c Packet Pg. 103 6.9.c Packet Pg. 104 6.9.c Packet Pg. 105 6.9.c Packet Pg. 106 6.9.c Packet Pg. 107 6.9.c Packet Pg. 108 6.9.c Packet Pg. 109 6.9.c Packet Pg. 110 6.9.c Packet Pg. 111 6.9.c Packet Pg. 112 6.9.c Packet Pg. 113 6.9.c Packet Pg. 114 6.9.c Packet Pg. 115 6.9.c Packet Pg. 116 6.9.c Packet Pg. 117 6.9.c Packet Pg. 118 6.9.c Packet Pg. 119 6.9.c Packet Pg. 120 6.9.c Packet Pg. 121 6.9.c Packet Pg. 122 6.9.c Packet Pg. 123 6.9.c Packet Pg. 124 6.9.c Packet Pg. 125 6.9.c Packet Pg. 126 6.9.c Packet Pg. 127 6.9.c Packet Pg. 128 6.9.c Packet Pg. 129 6.9.c Packet Pg. 130 6.9.c Packet Pg. 131 6.9.c Packet Pg. 132 6.9.c Packet Pg. 133 6.9.c Packet Pg. 134 6.9.c Packet Pg. 135 6.9.c Packet Pg. 136 6.9.c Packet Pg. 137 1401326.1 REIMBURSEMENT AGREEMENT THIS AGREEMENT (the "Agreement") is made as of April 16, 2019 by and between the City of Diamond Bar, a municipal corporation ("City") and CardConnect, LLC, a Delaware limited liability company ("Vendor"). RECITALS The City desires to contract with Vendor to provide a Convenience Fee Model Merchant Processing Agreement (“Processing Agreement”) for credit card payment processing. However, for the City to receive the full benefit of Vendor’s services and products, Vendor’s product must be compatible with Tyler Technologies, MUNIS software, EMV (Chip Card), hereafter, the “MUNIS software”. The City will be utilizing Tyler Technologies MUNIS software and pursuant to the agreement between the City and Tyler Technologies, the City will be compensating Tyler Technologies for the cost of ensuring that Vendor’s products are compatible with the MUNIS software. NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, the City and the Vendor agree as follows: 1. As consideration for entering into the Processing Agreement with Vendor, Vendor agrees to Reimbursement the City’s costs for integrating and making compatible Vendor’s products with the MUNIS software; provided that in no event shall Vendor’s Reimbursement liability exceed Ten Thousand Dollars ($10,000). The Vendor agrees to pay such costs to the City within thirty (30) days of presentment of Tyler Technologies invoice(s) for the costs of integrating and making compatible Vendor’s products with the MUNIS software. If full payment is not received within such 30 -day period, any portion not paid shall be assessed a 5% penalty for late payment and accrue interest at the rate of 7% per annum until paid. To the extent the City owes any amounts to Vendor under the Processing Agreement, City may withhold from such payments amounts that are due from Vendor under this Agreement, but not paid. 2. Assignment. Vendor shall not assign or transfer any interest in this Agreement nor the performance of any of Vendor's obligations hereunder, without the prior written consent of City, and any attempt by Vendor to so assign this Agreement or any rights, duties, or obligations arising hereunder shall be void and of no effect. 3. Compliance with Laws. Vendor shall comply with all applicable laws, ordinances, codes and regulations of the federal, state, and local governments. 6.9.d Packet Pg. 138 1401326.1 4. Notices. Any notices, bills, invoices, or reports required by this Agreement shall be deemed received on (a) the day of delivery if del ivered by hand during regular business hours or by facsimile before or during regular business hours; or (b) on the third business day following deposit in the United States mail, postage prepaid, to the addresses heretofore set forth in the Agreement, or to such other addresses as the parties may, from time to time, designate in writing pursuant to the provisions of this section. “VENDOR” “CITY” CardConnect, LLC City of Diamond Bar 1000 Continental Drive, Suite 300 21810 Copley Drive King of Prussia, PA 19046 Diamond Bar, CA 91765-4178 Attn.: Legal Attn.: City Clerk 5. Governing Law. This Agreement shall be interpreted, construed and enforced in accordance with the laws of the State of California. 6. Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed to be the original, and all of which together shall constitute one and the same instrument. IN WITNESS of this Agreement, the parties have executed this Agreement as of the date first written above. "Vendor" "City" CardConnect, LLC CITY OF DIAMOND BAR By: ______ By: ____ Printed Name: Dan Fox, City Manager Title: By: ATTEST: Printed Name: Title: Tommye Cribbins, City Clerk Approved as to form: By:____ David DeBerry, City Attorney 6.9.d Packet Pg. 139 1401326.1 *NOTE: If Vendor is a corporation, the City requires the following signature(s): -- (1) the Chairman of the Board, the President or a Vice-President, AND (2) the Secretary, the Chief Financial Officer, the Treasurer, an Assistant Secretary or an Assistant Treasurer. If only one corporate officer exists or one corporate officer holds more than one corporate office, please so indicate. OR -- The corporate officer named in a corporate resolution as authorized to enter into this Agreement. A copy of the corporate resolution, certified by the Secretary close in time to the execution of the Agreement, must be provided to the City. 6.9.d Packet Pg. 140 Agenda #: 6.10 Meeting Date: May 7, 2019 TO: Honorable Mayor and Members of the City Council FROM: Daniel Fox, City Manager TITLE: AUTHORIZATION TO PURCHASE A NEW FINANCE ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM, HARDWARE AND RELATED IMPLEMENTATION SERVICES. STRATEGIC GOAL: Responsible Stewardship of Public Resources RECOMMENDATION: A. Approve and authorize the City Manager to execute an agreement with Tyler Technologies to provide and implement a Finance Enterprise Resource Planning (ERP) system in the amount of $796,564; B. Approve and authorize the City Manager to execute an agreement with Schafer Consulting to provide consulting services during the implementation of the ERP system in the amount of $140,000; C. Approve and authorize the City Manager to issue a Purchase Order to Old American, Inc., for the purchase of four (4) Hewlett Packard servers in the amount of $62,250.00; D. Approve and authorize a contingency amount of $93,656 for contract change orders, services, and hardware necessary for the successful implementation of the Enterprise Resource Planning (ERP) system, to be used at the discretion of City Manager; and E. Appropriate an additional $249,347 from the general fund reserve to cover the entire Finance Enterprise Resource Planning (ERP) system project, including contingency. FINANCIAL IMPACT: The total cost of the ERP system project is $1,135,340. Previously, the City Council approved a total of $885,993 to be dedicated to the ERP system project, leaving a balance of $249,347 to be appropriated from General Fund reser ves. Funds are expected to be spent over the next two fiscal years as the project is implemented. 6.10 Packet Pg. 141 In addition to the implementation costs, annual maintenance costs (Tyler System Management Services, or TSM) will be requested as part of the annual operating budget process beginning in the fiscal year 2019-2020 budget and beyond. The cost of the first year’s annual maintenance is $12,706. The TSM in subsequent years plus an annual escalator, are shown in table below. Tyler Technologies Annual Maintenance Cost Year Total Escalation % Year 1 $12,706 Year 2 $51,839 2.00% Year 3 $53,395 3.00% Year 4 $54,996 3.00% Year 5 $57,196 4.00% Year 6 $60,056 5.00% Year 7 $63,059 5.00% Year 8 $66,212 5.00% Year 9 $69,523 5.00% Year 10 $72,999 5.00% These amounts will be offset by the elimination of the Pentamation annual service of $35,000 once the new system is implemented. BACKGROUND/DISCUSSION: The City of Diamond Bar purchased the Pentamation Finance System (PFS) in 1997. Enterprise Resource Planning System Procurement and Implementation Budget Encumbrance/ Expenses Balance General Fund Reserves $591,095 $591,095 Technology Reserve Fund $294,898 $885,993 Add’l Appropriation of General Fund Reserves $249,347 $1,135,340 Schafer Consulting (RFP, Needs Assessment, Vendor Demos, Contract Negotiations – FY 17/18 & FY 18/19) $42,870 $1,092,470 Tyler Technologies – ERP System Software $796,564 $295,906 Schafer Consulting – Project Management/Consulting for Implementation of ERP $140,000 $155,906 Hewlett Packard Servers $62,250 $93,656 Estimated Contingency $93,656 $0 6.10 Packet Pg. 142 The PFS software was based on a SCO Unix platform and used an Informix Database with a “green-screen” type interface. In 1999, PFS was acquired by SunGard which was subsequently acquired by Superion. In 2006 the original software was updated to the then current FinancePlus & CommunityPlus versions of Pentamation software. This current version of the software is Windows-based and uses MS SQL Database. Since the 2006 upgrade, Superion has made no relevant/significant enhancements to the product and annual maintenance costs are over $30,000. The current version of the software does not fully integrate with the City’s Recreation (RecTrac), Land Management (CityView), or other online customer service portals such as the Transit Pass System. This lack of integration creates significant additional annual staff labor costs. Superion has also made it clear that it will no longer invest in the Plus software platform, an indication that a software end-of-life date is likely to be announced. After more than 20 years of use, the City’s initial investment and upgrade costs have been realized. In today’s market, most Municipal Software vendors are transitioning from stand alone business applications to Enterprise Resource Planning systems. Standalone business applications are applications designed for a specific customer need but have limited functionality and are isolated from other applications. The current PFS is a stand alone application and suffers from that lack of organization wide integration . An Enterprise resource planning (ERP) system is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions. The proposed Enterprise Resources System has several modules that will utilize and more effectively facilitate technology, finance, human resources, purchasing, cashiering, contract management, and other services. The finance related modules provide a modern approach to facilitating the City’s financials. The Munis General Ledger application is a t rue multi-fund budgeting and accounting system that meets GAAFR and GAAP standards. Munis budgeting manages existing and projected, worksheets and proposed budget reports for review. Munis Accounts Receivable software performs two major functions, collection of miscellaneous cash and the collection of billed receivables. Munis Capital Assets helps manage the accounting and reporting of all capital assets. Munis Cash Management provides the finance department with disbursement and check reconciliation functions, a separate file for recording bank account transactions, a tool for cash flow forecasting and bank reconciliation. The human resources related modules simplify the human resources processes. Munis Human Resources centralizes all employment data for an organization from an organized hierarchy of jobs with position controls, pay and benefit scales to a confidential repository for employee information. ExecuTime Time & Attendance provides increased efficiency as it can handle complex time tracking rules and pay codes, it automates integration with other applications, and has a user-friendly interface. Munis Payroll includes all standard payroll functions and ensures that all local, state and federal requirements are met. The Purchasing modules provide flexibility and are easy to use. Munis Purchase orders 6.10 Packet Pg. 143 includes standard features such as purchase orders, contracts, price agreements, bids & quotes and provides workflow approvals, defined by business rules specific to the City. Munis requisitions automates purchase processing and manages the entire life cycle of a purchase. The Cashiering module is designed to streamline cashiering. Tyler cashiering features its own database for storing cashiering activity and configuration data. The database is updated by each cashiering station creating a centralized location for query, research and auditing. The contract management module supports the entire life cycle of a contract from initiation to expiration. Munis contract management is configurable to define milestones and key dates that trigger dashboard alerts. Any activity tied to a contract can be tracked including payments, open purchase orders and change orders. Consultant Selection Process In September 2017, the City retained Schafer Consulting to assist with the selection of a preferred software system. Schafer Consulting met with City Staff to document current financial system processes and developed a list of 1,127 functional requirements. The complete list of functional requirements was included as a part of the Request for Proposal for an Enterprise Resource Planning System. Schafer Consulti ng then assisted with the evaluation of the written proposals, organization of materials, vendor demonstrations, and ultimately, contract negotiations. Vendor Selection Process In compliance with the purchasing ordinance, a Request for Proposal package was sent to 17 vendors and posted on the City’s website on January 15, 2018. Five firms submitted a proposal by the due date of March 5, 2018, including: ADP BIAS Corporation (Oracle reseller) BQE C3 (Oracle reseller) Tyler Technologies Staff evaluated the responses from each firm for conformance with the administr ative requirements of the RFP. The Proposals from ADP and BQE were disqualified for not meeting the minimum requirements of the RFP. The three remaining Proposals from BIAS, C3 and Tyler were reviewed related to their functional requirements, implementation methodology, proposed software maintenance and support, company background and experience, demonstrated experience and qualifications of the proposed Project Manager and other implementation staff, and reasonableness of the proposed fee. After analyzing the remaining Proposals, C3 was not invited to conduct a vendor 6.10 Packet Pg. 144 demonstration because they proposed an Oracle solution similar to the Oracle solution from BIAS Corporation at a higher cost. Oracle/BIAS Corporation and Tyler Technologies were each invited for a two -day long demonstration. In the course of the demonstrations and follow-up reference checks, City staff discovered that both vendors had an ERP solution offering th at would meet the majority of the city’s needs and functional requirements. Each had strengths and weaknesses, with neither being clearly a winner or loser based on these factors alone. The final stage in the process involved getting additional clarification around the RFP responses, Statement of Work, Timelines, implementation and on -going costs (including Initial/One Time License Cost, Ongoing Maintenance Costs, and Implementation Costs), Term, Discounts, Service Levels, Payment Terms, Warranties, and Limits of Liability. As discovered during the demonstrations, there are many significant technological and implementation differences between the two vendors that impact overall cost - effectiveness. The most significant difference is that the Oracle/BIAS sol ution is only offered in a “cloud” or Software as a Service (SaaS) model, while Tyler offers those options and a more cost-effective self-hosted or “on premise” solution as well. Oracle sells the cloud-based offering through resellers who are responsible f or the implementations while the Tyler Technologies Munis product are managed and implemented by in-house Tyler Technologies staff. There are other key differences between the products. The Oracle/BIAS payroll offering was outsourced to ADP and the Oracle/BIAS product did not have a cashiering module which would have also required an additional 3 rd party vendor be introduced to the support mix at an additional cost. The Oracle/BIAS solution is a newer product used only by a small number of large California municipalities, while the Tyler Munis offering is widely used with approximately 1,600 installations many of which are California municipal governments. With the demonstration and reference checking process complete, contract negotiations began with both vendors. Initial implementation costs from the RFP responses were not significantly different for the Oracle/BIAS and Tyler Munis solutions. To account for long-term system maintenance costs, a detailed analysis and comparison was conducted and a Best and Final Offer (BAFO) was requested from both vendors. The proposed 10-year cost from each vendor is as follows: 1. Tyler Technologies (on-premise) $1,410,839 2. Tyler Technologies (SaaS) $2,543,155 3. Oracle/BIAS Corporation (SaaS) $2,923,345 The Tyler Technologies Munis on-premise solution is $1,132,316- $1,512,506 less costly over the next 10 years and savings will likely double that over a 20 -year anticipated life span. The savings include a 20% discount on initial purchase and license costs (savings of $55,875) and a reduction of most of the first year’s maintenance costs (savings of $50,823). In addition to the overall cost savings the Tyler Technologies Munis on-premise solution has the following benefits: 6.10 Packet Pg. 145 Tyler is the largest software company in the United States that is solely based on providing integrated software and technology services to the public sector - states, cities, counties, and school districts. Tyler offers a single vendor solution. The Munis product meets the majority of the City’s functional requirements in a cost- effective manner over the life of the system. Perpetual upgrades - Tyler clients receive new releases and upgrades for the life of their maintenance agreement. Although the solution demonstrated by Orac le/BIAS was modestly more full-featured and graphically superior, the difference in cost was not proportional to the added benefit. Additionally, the lack of a full featured payroll module and the complete lack of a cashiering module would require the City to seek additional software solutions at additional costs. The software solution demonstrated by Tyler Technologies meets the majority of the City’s functional requirements and is the best overall value at the lowest cost for an Enterprise Resource Planning (ERP) system and related implementation services for the City. Therefore, it is recommended that the City Council approve the agreement with Tyler Technologies to provide an Enterprise Resource Planning (ERP) system and related implementation services in the amount of $796,540. It is estimated that the ERP implementation will take approximately 24 months. Implementation Consulting Schafer Consulting provided valuable services during the ERP system selection process. Staff feels comfortable that given their intimate knowledge of the project to date they are best positioned to provide consulting services during the implementation of the ERP system as well. During the implementation Shafer will provide Project Management, Chart of Accounts guidance to the City’s Finance Team, Change Management, and Other Implementation Support on an as-needed basis. It is recommended that the City Council approve the Agreement with Schafer Consulting , in the amount of $140,000. Server Requirement As outlined in the contract “Exhibit I” four (4) computer servers are required for the proper operation of the ERP system. After completing the City’s purchasing process, including soliciting public bids via PlanetBids, the City received six (6) bids, ranging from $62,248.56 to $81,845.16. It is recommended that the City Council approve the purchase of the computer servers to the low bidder Old American, Inc. in the amount of $62,248.56. LEGAL REVIEW The City Attorney has reviewed and approved the attached Agreements. 6.10 Packet Pg. 146 PREPARED BY: REVIEWED BY: Attachments: 1. 6.10.a Tyler Technologies Contract 2. 6.10.b Schafer Consulting Contract 3. 6.10.c Old American, Inc Server Quote 6.10 Packet Pg. 147 1399047.1 CITY’s STANDARD SOFTWARE LICENSE AND SERVICES AGREEMENT THIS AGREEMENT (hereinafter the "Agreement") is made this 3rd day of June, 2019, (the "Effective Date") by and between the City of Diamond Bar, a municipal corporation, (hereinafter the "CITY"), and Tyler Technologies, Inc., a Delaware corporation (hereinafter the "VENDOR" or “TYLER”). The CITY and the VENDOR are sometimes hereinafter individually referred to as "Party" and hereinafter collectively referred to as the "Parties." RECITALS The VENDOR, having received a copy of the “ENTERPRISE RESOURCE PLANNING SYSTEM—Version2” RFP Dated 1/29/2018 and all additional requested materials, represents it will assume responsibility and obligation for the provision of the software and services identified in this Agreement, as hereinafter described, on the terms and conditions set forth herein. The CITY desires to engage VENDOR to provide such software and services, as hereinafter described, commonly called “Tyler MUNIS” NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, the CITY and the VENDOR agree as follows: SECTION I DEFINITION OF TERMS For purposes of this Agreement, the following are defined terms: Acceptance Testing means the process by which the CITY tests, verifies and confirms that all applications and integration provided by Tyler successfully conform to Tyler’s responses to the CITY’s functional requirements in Exhibit “I” – CITY’s Request for Proposals, as indicated in Tyler’s Proposal in Exhibit “H”. This process will use the CITY’s test cases and workflows along with the “Standard Testing Scripts” to be provided by the VENDOR, in order to determine that the solution works without material error. Business Travel Policy means Vendor business travel policy. A copy of Vendor’s current Business Travel Policy is attached as Schedule 1 to Exhibit B. Change Order Document means the formal printed paper prepared by the VENDOR and the CITY, outlining specific changes, additions or deletions to the Implementation Services to be completed, as more fully described in Section V of this Agreement. Client means the City of Diamond Bar, California. Developer means a third party who owns the intellectual property rights to Third Party Software. 6.10.a Packet Pg. 148 1399047.1 Documentation means any online or written documentation related to the use or functionality of the Tyler Software that is provided or otherwise made available by Tyler to City, including instructions, user guides, manuals, and other training or self -help documentation. Escrow Agreement defines the agreement by which Tyler deposits the source code of each major release of its Tyler Software licensed to the City with a third person (called an escrow agent), who, in turn, makes a delivery of the then-current version of such source code to the City if and when the specified conditions of the contract are met. Force Majeure means an event beyond the reasonable control of the parties, including, without limitation, governmental action, war, riot or civil commotion, fire, natural disaster, or any other cause that could not with reasonable diligence be foreseen or prevented by the parties. Integration Software information technology process or software concerned with joining different subsystems or components as one large system. It ensures that each integrated subsystem functions as warranted. Investment Summary means the agreed upon cost proposal for the software, products, and services attached as Exhibit A. Invoicing and Payment Policy means the invoicing and payment policy. A copy of VENDOR’s current Invoicing and Payment Policy is attached as Exhibit B. Licensed Application Software means all Tyler Software and Third-Party Software provided by VENDOR. Defect means any failure of the Tyler Software to substantially conform to the functional descriptions set forth in VENDOR’s written proposal to CITY, or their functional equivalent. Future functionality may be updated, modified, or otherwise enhanced through Tyler maintenance and support services, and the governing descriptions for such future functionality will be set forth in VENDOR’s then-current Documentation. Maintenance and Support Agreement means the terms and conditions governing the provision of maintenance and support services to all of VENDOR’s customers. A copy of VENDOR’s current Maintenance and Support Agreement is attached as Exhibit C. 6.10.a Packet Pg. 149 1399047.1 Project Completion means the actual conclusion of the project implementation by VENDOR of all Licensed Application Software functionality as required by this Agreement (i.e. fully operational and integrated within the CITY, without Material Error), and acknowledged upon CITY providing VENDOR with a Letter of Final Acceptance confirming that VENDOR has fully implemented the Licensed Application Software and related services. Project Plan is a formal document designed to guide the control and execution of a project Project Task Requirements mean those high-level tasks as set forth in Exhibit E and related or required lower level activities necessary to meet the functionality and project scope requirements of this Contract and VENDOR proposals. Proposal means all of the VENDOR response documents Quality Assurance means a planned and systematic pattern of actions necessary to provide adequate confidence that the product optimally fulfils customers' expectations, i.e. that it is materially error free and well able to perform the task it was designed for and ensure that standards of quality are being met. Software programming and operational information used by the computer to complete a task or function Subject-matter expert (SME) or domain expert is a person who is an authority in a particular area or topic System Configuration means the hardware, server, workstations, peripherals, cabling, networks, and other communications devices related to the physical installation. Staffing and Meeting Commitment means those staffing and meeting commitments as agreed upon. Statement of Work means the industry standard implementation plan describing how VENDOR professional services will be provided to implement the Tyler Software, and outlining CLIENT and VENDOR roles and responsibilities in connection with that implementation. The Statement of Work is attached as Exhibit E. Support Call Process means the support call process applicable to all of VENDOR customers who have licensed the Tyler Software. A copy of VENDOR current Support Call Process is attached as Schedule 1 to Exhibit C. 6.10.a Packet Pg. 150 1399047.1 Technical Support Services mean those day-to-day technical support services as required in Section VII of this contract. Training means dedicated professional education about all Licensed Application Software and all associated documentation. Training may consist of both structured classroom training and individual operator training and assistance. Third Party Terms means, if any, the end user license agreement(s) or similar terms for the Third Party Software, as applicable and attached as Exhibit D. Third Party Hardware means the third party hardware, if any, identified in the Investment Summary. Third Party Products means the Third Party Software and Third Party Hardware. Third Party Software means the third party software, if any, identified in the Investment Summary. Tyler means Tyler Technologies, Inc., a Delaware corporation. Tyler Software means VENDOR’s proprietary software, including any integrations, custom modifications, and/or related interfaces identified in the Investment Summary and licensed by Tyler to CITY through this Agreement. SECTION II ENGAGEMENT OF SOFTWARE AND SERVICES OF THE VENDOR 1. Engagement of VENDOR. The CITY hereby engages the VENDOR, and the VENDOR promises and agrees to furnish to the CITY, subject to the terms and conditions set forth in this Agreement, all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional services required by this Agreement project (the "Services"). 2. Performance of the VENDOR; Standard of Care. The VENDOR accepts the relationship of trust and confidence established between the CITY and the VENDOR by the terms of this Agreement. The VENDOR covenants with the CITY to deliver Software and perform all Services under this Agreement in a skillful and competent manner, consistent with or in excess of the standards of skill, quality and care adhered to by recognized professionals in the same discipline in the State of California while performing services of a like or similar nature under like or 6.10.a Packet Pg. 151 1399047.1 similar circumstances. VENDOR represents and maintains that it is skilled in the professional calling necessary to perform the Services, and that it shall consider all recent proven and tested methods, if and as applicable to the Services required pursuant to this Agreement, known and successfully employed by recognized professionals in the same discipline in the state of California. VENDOR shall also reasonably cooperate with the CITY and any other consultants or contractors engaged by or on behalf of the CITY in performance of the Project. The VENDOR covenants to use its commercially reasonable efforts to perform its duties and obligations under this Agreement in an efficient, expeditious and economical manner, consistent with the best interests of the CITY, and the professional standard of care set forth in this Agreement. 3. Software License. VENDOR warrants that it holds all right(s) to license the Tyler Software. VENDOR grants to CITY, subject to the terms and conditions of this Agreement, a non-exclusive, non-transferable, perpetual, fully paid-up and royalty- free license (the license) to use the Tyler Software in executable form, as furnished by VENDOR. No license is granted to CITY for the human readable code of the Software (source code). This license shall apply to all versions and copies of the Tyler Software furnished to CITY pursuant to this Agreement. The Software may be used by the CITY for CITY’s internal business purposes as disclosed to Tyler as of the Effective Date. CITY’s rights to use the Software are perpetual but subject to the terms of this Agreement. 4. Upon licensing of the Tyler Software, the CITY shall not (a) transfer or assign the Tyler Software to a third party; (b) reverse engineer, decompile, or disassemble the Tyler Software; (c) rent, lease, lend, or provide commercial hosting services with the Tyler Software; or (d) publish or otherwise disclose t he Tyler Software or Documentation to third parties. The CITY acknowledges that any modifications to the Tyler Software by any person or organization other than VENDOR's approved personnel or organization renders any warranty by VENDOR as obsolete, and VENDOR has no obligation to offer or provide support for any modifications so made, or any problems that arise directly or indirectly from the modifications. VENDOR grants and agrees that no part of this Agreement shall preclude or prevent CITY from developing new software that is NOT derivative of Tyler’s intellectual property, including, but not limited to, the Tyler Software. 5. The Documentation is licensed to CITY and may be used and copied by CITY employees for non-commercial reference purposes only. 6. The right to transfer the Tyler Software to a replacement hardware system is included in the License. CITY will give VENDOR advance written notice of any such transfer and will pay VENDOR for any required or requested technical assistance associated with such transfer. 7. VENDOR reserves all rights not expressly granted to CLIENT in this Agreement. The Tyler Software and Documentation are protected by copyright and other intellectual property laws and treaties. VENDOR owns the title, copyright, and 6.10.a Packet Pg. 152 1399047.1 other intellectual property rights in the Tyler Software and Documentation. The Tyler Software is licensed, not sold. Exhibit A lists Application Software modules included in this Agreement. SECTION III VENDOR RESPONSIBILITY VENDOR agrees to be the primary VENDOR for all Licensed Application Software licensed from VENDOR. VENDOR will acquire, deliver, install and certify the proper operation and integration of the Application Software and necessary related services. This includes, but is not limited to: 1. Acting as primary point of contact for Licensed Application Software Installation and integration, Training and Software support issues, for all activities within the scope of this Agreement. VENDOR is also responsible for the data conversion, implementation and quality assurance in accordance with the Statement of Work. 2. All onsite work shall be scheduled in advance by VENDOR and the CITY and shall be approved by the CITY's Project Manager, such approval not to be unreasonably withheld. 3. VENDOR and CITY shall use commercially reasonable efforts to meet all benchmark requirements of the Statement of Work set forth in Exhibit "E", unless a revised schedule is mutually agreed upon in writing by Change Order. 4. VENDOR and the CITY shall comply with all applicable federal, California and CITY statutes, laws, ordinances, rules and regulations relating to the performance of their respective work hereunder, including intellectual property rights. 5. VENDOR shall secure at its own cost and expense, and be responsible for any and all payment of all income taxes, social security, state disability insurance compensation, unemployment compensation and other payroll deductions for VENDOR and its officers, agents and employees and all business license s, in connection with the project and/or the services to be performed hereunder. 6. VENDOR shall be responsible for full compliance with the immigration and naturalization laws of the United States and shall, in particular, comply with the provision of the United States Code regarding employment verification. 7. VENDOR shall invoice CITY for all out-of-pocket expenses in accordance with the Invoicing and Payment Policy and Business Travel Policy attached hereto as Exhibits “B” and “Exhibit B, Schedule 1”. 8. VENDOR is required to provide the necessary resources to ensure the success of this project. 6.10.a Packet Pg. 153 1399047.1 9. The project manager identified in VENDOR's Proposal ("Project Manager") shall performance of this Agreement. The Project Manager shall have full authority to represent and act on behalf of the VENDOR for all purposes under this Agreement, and shall be available to the CITY at all reasonable times. The VENDOR Project Manager will also provide bi-weekly reports. The format of this report to be mutually agreed between the Project Managers, listing the schedule and any deviations from the project plan and how they are to be remedied. VENDOR agrees and acknowledges that the CITY's award of this Agreement was in significant part based upon the qualifications of VENDOR's Project Manager. As such VENDOR shall use commercially reasonable efforts to not remove or replace the Project Manager or other VENDOR personnel without the prior written consent of the CITY. If the Project Manager becomes unavailable due to illness, injury or no longer being employed by VENDOR, VENDOR shall promptly notify CITY and propose a new Project Manager of equal competence. 10. Should one or more VENDOR personnel become unavailable, VENDOR may substitute other personnel of at least equal competence upon prior written approval of CITY, not to be unreasonably withheld. Any personnel who fail or refuse to perform the Services in a manner required under this Agreement, or who are reasonably determined by the CITY to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, may be removed from the Project provided the VENDOR shall be permitted a reasonable opportunity to remedy the deficiency in advance of removal. Any personnel who are a threat to the safety of persons or property shall be removed from the Project, and the VENDOR shall be permitted a reasonable time/opportunity to replace said personnel. SECTION IV CITY'S RESPONSIBILITY The CITY shall reasonably cooperate with and assist VENDOR in the performance of its responsibilities under this Agreement. As part of the CITY's responsibilities, it will designate a qualified staff member or consultant who will be the CITY's Project Manager, and who will act as the primary liaison for the CITY and provide VENDOR with necessary information and data concerning CITY's operations and activities. The CITY will provide appropriate resources to participate in all phases of the Services. The CITY Project Manager, or his/her designee, shall be the principal liaison with the VEN DOR. The CITY Project Manager shall make reasonable efforts to ensure proper and timely availability of all CITY personnel required by the VENDOR for successful completion of Services, in particular, but not exhaustively, IT staff, Subject Matter Experts, users, network and database administrators. The CITY shall render decisions required by this Agreement within the time indicated in the Statement of Work set forth in Exhibit E, or specifically stated, with reasonable promptness so as not to delay the progress of Services. 6.10.a Packet Pg. 154 1399047.1 Specifically, the CITY shall be responsible for meeting specific milestones and providing specific deliverables as defined and mutually agreed to in the Statement of Work. Statement of completion: The CITY agrees to issue a Letter of Completion in accordance with the conditions indicated in Section VIII. CITY agrees to pay VENDOR the license fees in the amounts set forth in the Investment Summary. Those amounts are payable in accordance with VENDOR’s Invoicing and Payment Policy. CITY agrees to pay VENDOR the professional services fees in the amounts set forth in the Investment Summary. Those amounts are payable in accordance with VENDOR’s Invoicing and Payment Policy. CITY acknowledges that the fees stated in the Investment Summary are good-faith estimates of the amount of time and materials required for CLIENT implementation. VENDOR will bill CLIENT the actual fees incurred based on the in-scope services provided to CITY. Any discrepancies in the total values set forth in th e Investment Summary will be resolved by multiplying the applicable hourly rate by the quoted hours. SECTION V MODIFICATION OF SCOPE (Change Orders) This Agreement may be modified only through an executed Change Order Document agreed to and signed off by the CITY and VENDOR. VENDOR OR CITY may request such changes in writing and shall specify: 1. Nature of requested change or modification to the contract, in detail; 2. How said proposed change or modification impacts Agreement and Project Schedule, if any; 3. The specific reason for the proposed change or modification; 4. If proposed by VENDOR, the total cost (add or deduct) of such proposed change or modification to the Agreement price and the impact to the Project Schedule in number of days and the inclusion of a revised schedule depicting the impact of such change; 5. The name and signature of VENDOR or CITY representative proposing said change or modification. 6. Make the mutually agreed upon changes to the Project Schedule using Microsoft Project. If a Change Order request is made by CITY, VENDOR shall provide a written response to each change or modification requested and will timely provide a written quote following receipt by the VENDOR of the CITY's request, including schedule impacts. If VENDOR 6.10.a Packet Pg. 155 1399047.1 makes a change order request, CITY shall timely provide a written response to each VENDOR change or modification requested, including whether CITY will accept, reject or propose a modification to VENDOR'S request. If CITY fails to provide a response with said period, the Change Order request shall be deemed denied. In the event of a conflict between the terms and conditions of this Agreement and the terms and conditions of any change order, the terms and conditions of the change order shall govern as to the subject matter covered by the change order. No oral request for modification of services shall be binding on either Party. SECTION VI INSTALLATION PROFESSIONAL SERVICES & THIRD PARTY TERMS 1. INSTALLATION AND DELIVERY Implementation of the Licensed Application Software and test data shall be complete when all Licensed Application Software as listed in Exhibit "A" are loaded onto the CITY's hardware environment and fully installed for testing purposes and appropriately labeled media and Documentation are presente d to the CITY as a complete system backup of the application software and data, and contracted installation training, if any, provided. The Documentation shall include, but is not limited to, instructions as to how to completely re-install the contents of the media onto the hardware. 2. ACCEPTANCE TESTING Once the hardware and Tyler Software have been delivered, installed, and configured, and VENDOR has converted any CITY data and trained the designated CITY resources to operate the basic components of the T yler Software, the Acceptance Testing Period can begin. During the Acceptance Testing Period, CITY will test all implemented software by executing any or all of the features as required by the Contract, and any change orders to ensure that all the Tyler Software is fully functional. VENDOR agrees to provide their standard testing scripts & test cases, as outlined in Exhibit E, or as otherwise made available to clients licensing the same Tyler Software to assist CITY in the validation & testing of workflows and processes. During this time, which will be identified in the mutually agreed upon project schedule, VENDOR will provide regular access to a qualified technician via telephone. This technician will have full access rights to the CITY's server(s) containing the Tyler Software to connect to the CITY to assist CITY in the testing of these applications. 3. FUNCTIONAL PERFORMANCE VENDOR will provide standard recommendations for the setup and configuration of the web server, database and application servers which are being provided by CITY solely for the use of the Software. The VENDOR will also provide standard recommendations for performance optimization on the network and other related systems. 6.10.a Packet Pg. 156 1399047.1 CITY understands and agrees that it has the responsibility to help ensure third party products and environments are configured appropriately for the demand that the Licensed Application Software will place on them. Notwithstanding CITY responsibility, VENDOR will use its best commercial efforts to reasonably assist CITY to configure and optimize all third-party products and environments that are used or accessed by the Licensed Application Software. CITY agrees to pay for any such requested services at VENDOR’s then-current rates. 4. TRAINING VENDOR shall provide all training in accordance with the Statement of Work for the various user-groups of the Tyler Software at CITY’s facilities, if any. Additional training at CITY’s request will be available at VENDOR'S then current rates (for similar agencies and similar services). Trainers shall be experienced and knowledgeable in the specific VENDOR MUNIS Software they are teaching. VENDOR will provide the necessary training in accordance with the Statement of Work. Furthermore, VENDOR shall provide a comprehensive course outline for each training session at least three weeks prior to the start of each session and will include the specific area that will be covered, who should attend, and expected outcomes. In addition, CITY may request modif ications or enhancements to the specific course outlines up to two weeks prior to the start of a session pursuant to the related Business Process tasks associated with the Application Software using the Change Order process described in Section V of this agreement. VENDOR will make reasonable effort to accommodate such changes. VENDOR will provide necessary training materials and have session outlines and agendas for all training sessions provided to CITY at least five days in advance of the scheduled sessions. CITY may request a replacement trainer if, in the opinion of CITY, there is evidence that the trainer initially scheduled has been ineffective in conducting specific training sessions. 5. MUTUAL COOPERATION. CITY and VENDOR mutually acknowledge that the implementation of the VENDOR Application Software is a cooperative process requiring the time and resources of both CITY and VENDOR personnel. Both parties agree to use all reasonable efforts to cooperate with and assist each other as may be reasonably required to meet the agreed upon project deadlines and other milestones for implementation. This cooperation includes scheduling the implementation-related services outlined in this Agreement. Neither party will be liable for failure to meet any deadlines and milestones when such failure is due to Force Majeure or to the failure of the other party’s personnel to provide such cooperation and assistance (either through action or omission). The training dates, as set forth in Exhibit E may be modified only by mutual agreement. 6. COMPLIANCE WITH PROJECT SCHEDULE CITY and VENDOR recognize that the Project Plan is a material part of this Agreement. If either Party believes the other Party's deficient performance under this Agreement is causing a delay in Project Schedule as provided in the Project 6.10.a Packet Pg. 157 1399047.1 Plan, the Parties shall address the issue as indicated in the SOW. 7. PERSONNEL After the Effective Date, and in coordination with the project kick -off activities identified in the Statement of Work – Exhibit E, VENDOR will make VENDOR project staffing assignments. Upon request, VENDOR will provide CLIENT with project resumes, demonstrating relevant past project experience, for project team members that are allocated for onsite services on the project. CLIENT agree that those resumes are for Client information and planning purposes only. CLIENT may conduct, at CLIENT expense, reference checks on the proposed key personnel. In exercising those options, CLIENT understand and agree that any meeting, interview or reference check must be requested and conducted within a timeframe, to be mutually agreed to, that does not impact project initiation. Once VENDOR project team is assembled and CLIENT counterparts have been identified, both parties agree that, except for reasons outside of their control, they will not remove staff and personnel from their assigned project roles without reasonable advance notice and good cause, and that they will work together to mitigate project impacts after any such removal. The parties will also work together to manage the project impact resulting from the temporary un availability of project staff from either party. VENDOR agree to use commercially reasonable efforts to maintain consistency of project personnel and commit to replacement resources having sufficient project knowledge, without additional cost to CLIENT, in order to render services in accordance with contractual requirements. In the event VENDOR personnel is/are not providing services consistent with VENDOR services warranty or are otherwise negatively impacting the project, CLIENT will notify VENDOR of that deficiency and give VENDOR a reasonable opportunity to correct it. In the event the deficiency persists in the reasonable determination of the City, Tyler will replace that project member, upon City’s written request. Replacement staff will be assigned following the same processes set forth above and shall have, at minimum, the reasonably equivalent experience and project knowledge as the person being replaced. The foregoing notwithstanding, if the replacement personnel is providing services onsite, CLIENT shall remain liable for travel expenses incurred by such personnel, to be invoiced in accordance with the Business Travel Policy. 8. PROFESSIONAL SERVICES a. Additional Services. The Investment Summary contains, and the Statement of Work describes, the scope of services and related costs (including programming and/or interface estimates) required for the project based on VENDOR understanding of the specifications CLIENT supplied. If additional work is required, or if CLIENT use or request additional services, VENDOR will provide CLIENT with an addendum or change order, as applicable, outlining the costs for the additional work. The price quotes in the addendum or change order will be valid for thirty (30) days from the date of the quote. 6.10.a Packet Pg. 158 1399047.1 b. Cancellation. VENDOR make all reasonable efforts to schedule VENDOR personnel for travel, including arranging travel reservations, at least two (2) weeks in advance of commitments. Therefore, if CLIENT cancel services less than two (2) weeks in advance (other than for Force Majeure or breach by VENDOR), CLIENT will be liable for all (a) non-refundable expenses incurred by VENDOR on CLIENT behalf, and (b) daily fees associated with cancelled professional services if VENDOR are unable to reassign VENDOR personnel. VENDOR will make all reasonable efforts to reassign personnel in the event CLIENT cancel within two (2) weeks of scheduled commitments. c. Site Access and Requirements. At no cost to VENDOR, CLIENT agree to provide VENDOR with full and free access to CLIENT personnel, facilities, and equipment as may be reasonably necessary for VENDOR to provide implementation services, subject to any reasonable security protocols or other written policies provided to VENDOR as of the Effective Date, and thereafter as mutually agreed to by CLIENT and VENDOR. CLIENT further agree to provide a reasonably suitable environment, location, and space for the installation of the Tyler Software and any Third Party Products, including, without limitation, sufficient electrical circuits, cables, and other reasonably necessary items required for the installation and operation of the Tyler Software and any Third Party Products. 9. THIRD PARTY TERMS a. Third Party Hardware. VENDOR will sell, deliver, and install onsite the Third Party Hardware, CLIENT have purchased any, for the price set forth in the Investment Summary. Those amounts are payable in accordance with VENDOR Invoicing and Payment Policy. b. Third Party Software. Upon payment in full of the Third Party Software license fees, CLIENT will receive a non-transferable license to use the Third Party Software and related documentation for CLIENT internal business purposes only. CLIENT license rights to the Third Party Software will be governed by the Third Party Terms. (i) VENDOR will install onsite the Third Party Hardware & Software. The installation cost is included in the installation fee in the Investment Summary. (ii) If the Developer charges a fee for future updates, releases, or other enhancements to the Third Party Software, CLIENT will be required to pay such additional future fee. (iii) The right to transfer the Third Party Software to a replacement hardware system is governed by the Developer. CLIENT will give VENDOR advance written notice of any such transfer and will pay VENDOR for any required or requested technical assistance from VENDOR associated with such transfer. 6.10.a Packet Pg. 159 1399047.1 c. Third Party Products Warranties. (i) CLIENT are authorized by each Developer to grant or transfer the licenses to the Third Party Software. (ii) The Third Party Hardware will be new and unused, and upon payment in full, CLIENT will receive free and clear title to the Third Party Hardware. (iii) CLIENT acknowledge that we are not the manufacturer of the Third Pa rty Products. We do not warrant or guarantee the performance of the Third Party Products. However, VENDOR grant and pass through to CLIENT any warranty that we may receive from the Developer or supplier of the Third Party Products. 10. Third Party Services. If CLIENT have purchased Third Party Services, those services will be provided independent of Tyler by such third -party at the rates set forth in the Investment Summary and in accordance with VENDOR Invoicing and Payment Policy. The Parties agree to work in good faith toward resolution of all schedule disputes. SECTION VII SOFTWARE MAINTENANCE 1. SCOPE OF SOFTWARE MAINTENANCE SERVICES See Exhibit C. If CITY has a Maintenance and Support Agreement in effect, CITY may report defects and other issues related to the Third Party Software directly to VENDOR, and Tyler will (a) directly address the defect or issue, to the extent it relates to VENDOR interface with the Third Party Software; and/or (b) facilitate resolution with the Developer, unless that Developer requires that CITY have a separate, direct maintenance agreement in effect with that Developer. In all events, if CITY does not have a Maintenance and Support Agreement in effect with VENDOR, CITY will be responsible for resolving defects and other issues related to the Third Party Software directly with the Developer. 2. ACCESS TO PROGRAM SOURCE CODE VENDOR acknowledges that it has entered into an agreement (hereinafter called the "Escrow Agreement") with Iron Mountain. Said Escrow Agreement provides that a licensee may gain access to program source code for Tyler MUNIS Software for the purpose of maintaining and supporting their program license all as provided in the Escrow Agreement as described in Exhibit G. CITY will be added as a beneficiary to the Escrow Agreement by completing a standard beneficiary enrollment form and paying the annual beneficiary fee set forth in the Investment Summary. CITY will be responsible for maintaining its 6.10.a Packet Pg. 160 1399047.1 ongoing status as a beneficiary, including payment of the then-current annual beneficiary fees. Release of source code for the VENDOR Software is strictly governed by the terms of the Escrow Agreement. 3. SUSPENSION OR TERMINATION OF ANNUAL SOFTWARE MAINTENANCE (ASM) AGREEMENT VENDOR understands CITY annual support payments are made in good faith with the expectation of future Software upgrades and support. CITY has, in its due diligence process prior to executing this Agreement, determined that VENDOR has a consistent record of providing Software upgrades and support. Should the VENDOR discontinue, refuse or be otherwise unable to provide needed support, CITY may seek to immediately terminate ASM in accordance with the agreed-upon termination processes. CITY will only gain access to the program source code as described in the previous clause of this Agreement in accordance with the terms of said escrow contract. Additionally, as it is impossible to foresee all the City’s needs many years from now, the CITY may issue a “Notice of Intent to Suspend ASM” for up to two (2) consecutive years at any time after the initial 3-year period provided implementation of all Tyler Software has completed, at no cost to CITY. Such consecutive two- year notice may be issued only once during the term of this Agreement. During such period, Client will have no access to support and maintenance services except as indicated below, and there will be no warranty in effect for the Tyler Software. If CLIENT have opted not to purchase ongoing maintenance and support services for the Tyler Software, the Maintenance and Support Agreement does not apply to CLIENT. Instead, CLIENT will only receive ongoing maintenance and support on the Tyler Software on a time and materials basis. In addition, CLIENT will: a. receive the lowest priority under VENDOR Support Call Process; b. be required to purchase new releases of the Tyler Software, including fixes, enhancements and patches; c. be charged VENDOR then-current rates for support services, or such other rates that VENDOR may consider necessary to account for CLIENT lack of ongoing training on the Tyler Software; d. be charged for a minimum of two (2) hours of support services for every support call; and e. not be granted access to the support website for the Tyler Software or the Tyler Community Forum. SECTION VIII LETTER(S) OF COMPLETION Within 90 days after go-live of each phase and at the end of the entire Project, CITY will provide VENDOR with a Letter of Completion confirming that VENDOR has fully implemented the Software Application and related services pertaining to the part of the 6.10.a Packet Pg. 161 1399047.1 application which has gone live, provided that for that phase all the following have been met: 1. VENDOR has met all requirements of the Agreement, including completion of all services and work necessary for Installation of all Licensed Application Software, subject to the Project Schedule and meeting the Project Task Requirements to Project Completion; 2. VENDOR has provided training to the CITY as required by this Agreement; 3. VENDOR has provided all Licensed Application Software as required by this Agreement as set forth in Attachment A , including Documentation; 4. All required Acceptance Testing has been completed by the CITY and the License Application Software is operating as warranted and to the reasonable satisfaction of the City. 5. All Licensed Application Software purchased under this Agreement is fully loaded into the CITY’s hardware environment, fully operational and appropriately labeled; 6. All Software Maintenance Services and Technical Support Services , unless suspended in accordance with the terms of this Agreement, are in place and functional; SECTION IX APPLICABLE TAXES & BUSINESS LICENSE The fees in the Investment Summary do not include any taxes, including, without limitation, sales, use, or excise tax. If CLIENT are a tax-exempt entity, CLIENT agree to provide VENDOR with a tax-exempt certificate. Otherwise, VENDOR will pay all applicable taxes to the proper authorities and CLIENT will reimburse VENDOR for such taxes. If CLIENT have a valid direct-pay permit, CLIENT agree to provide VENDOR with a copy. For clarity, VENDOR are responsible for paying taxes based upon net income or any other tax normally paid by VENDOR shall be the sole responsibility of the VENDOR. VENDOR shall obtain and maintain during the duration of this Agreement, a CITY business license as required by the then current Diamond Bar Municipal Code. Vendor will Transfer all Tyler Software by remote telecommunications in order to comply with CA Code Regs. Title 18, Section 1502(f)(1)(D). CA Code Regs. Title 18, Section 1502(f)(1)(D), provides that [t]he sale or lease of a prewritten program is not a taxable transaction if the program is transferred by remote telecommunications from the seller’s place of business, to or through the purchaser’s computer, and the purchaser does not obtain possession of any tangible personal property, such as storage media, in the transaction. http://www.boe.ca.gov/lawguides/business/current/btlg/vol1/sutr/1502.html 6.10.a Packet Pg. 162 1399047.1 SECTION X WARRANTIES & TERMINATION 1. COMPLIANCE WITH STATE AND FEDERAL REPORTING AND AUDIT REQUIREMENTS As long as CITY maintains continuous support for the Tyler Software included herein, VENDOR shall ensure that all Tyler Software will comply with any and all then-current applicable State and Federal reporting and/or audit requirements as applicable to the Tyler Software. 2. WARRANTY OF PERFORMANCE VENDOR will perform any services in a professional, workmanlike manner, consistent with industry standards. In the event VENDOR provides services that do not conform to this warranty, VENDOR will re-perform such services at no additional cost to CITY. 3. SOFTWARE WARRANTY VENDOR warrant that the Tyler Software will be without Defect(s) as long as CLIENT have a Maintenance and Support Agreement in effect. If the Tyler Software does not perform as warranted, VENDOR will use all reasonable efforts, consistent with industry standards, to cure the Defect as set forth in the Maintenance and Support Agreement. 4. CORRECTION OF ERRORS UNDER THE WARRANTY So long as CITY has purchased ongoing maintenance and support services, and continues to make timely payments for said services according to VENDOR’s Invoicing and Payment Policy, VENDOR will, at no charge to the CITY, promptly correct Defects in the Tyler Software according to the terms of this Agreement so that the Tyler Software will perform as required pursuant to this Agreement. 5. ORAL REPRESENTATIONS No CITY or VENDOR employee has the authority to bind either party to any oral representation or warranty. 6. TERMINATION a. Either party shall have the right to terminate this Agreement for any material breach of the other party’s obligations under this Agreement. As a prerequisite to termination, and aggrieved party shall refer such dispute to the Dispute Resolution Provision of this Agreement. Failing resolution through the Dispute Resolution Process, the aggrieved party shall provide the other party a 30-day written notice to the, which notice shall be specific as to the alleged material breach(s) and what steps are required to be taken by the alleged breaching party to cure the material breach. If said party cures said material breach within 30 days of its receipt of such notice this Agreement shall not be terminated for the alleged material breach which has been cured. If the aggrieved party determines the material breach(s) set forth in the notice are not cured within 30 days of its 6.10.a Packet Pg. 163 1399047.1 receipt of the notice, party alleging breach shall provide the other party with a final written notice providing an additional 10 days to cure. If not cured within such 10 days of, the aggrieved party may terminate the Agreement. b. CITY shall have the right to terminate this Agreement without cause upon thirty days written notice. c. In the event of any termination, CLIENT will pay VENDOR for all undisputed fees and expenses related to the software and/or services CLIENT have received, or VENDOR have incurred or delivered, prior to the effective date of termination. Any disputed fees and expenses must have been submitted to the Invoice Dispute process set forth in this Agreement at the time of termination in order to be withheld at termination. CLIENT will not be entitled to a refund or offset of previously paid license and other fees. 7. SUCCESSOR VENDOR COOPERATION & ASSISTANCE Upon termination of this Agreement, or notification of termination of this Agreement, should the CITY desire to thereafter obtain the services or similar services provided for under this Agreement or services added to the system subsequent to this Agreement from another service agency or computer system, or to provide such in-house capabilities, VENDOR agrees to reasonably cooperate and provide the necessary support and assistance in developing a VENDOR migration plan, acceptable to the CITY provided that such cooperation is (1) of the type and scope Tyler makes generally available to other similarly situated clients and (2) reduced to writing in advance and to be performed at mutually agreeable rates. VENDOR agrees to use commercially reasonable efforts to cooperate with and assist any successor VENDOR or agency in the event that the CITY, at the termination of this Agreement, selects an other VENDOR to provide the services covered by this Agreement or to purchase other in -house equipment. VENDOR agrees to reasonably assist and aid any outside consultants, agencies, or governmental agencies either retained by the CITY required by law to (1) audit, (2) document, or (3) provide audit trail documentation for any module or system constructed with VENDOR programming or assistance. CITY agrees to pay VENDOR for such services at the VENDOR’S then prevailing professional rates. SECTION XI LIABILITY, INDEMNIFICATION AND DEFAULT 1. Intellectual Property Infringement Indemnification. a. VENDOR will defend CITY against any third party claim(s) that the Tyler 6.10.a Packet Pg. 164 1399047.1 Software or Documentation infringes that third party’s patent, copyright, or trademark, or misappropriates its trade secrets, and will pay the amount of any resulting adverse final judgment (or settlement to which VENDOR consents). CITY must notify VENDOR promptly in writing of the claim and give VENDOR sole control over its defense or settlemen t. CITY agrees to provide VENDOR with reasonable assistance, cooperation, and information in defending the claim at VENDOR’s expense. b. VENDOR’s obligations under this Section will not apply to the extent the claim or adverse final judgment is based on CITY’s: (a) use of a previous version of the Tyler Software and the claim would have been avoided had CITY installed and used the current version of the Tyler Software, and VENDOR provided notice of that requirement to CITY; (b) combining the Tyler Software with any product or device not provided, contemplated, or approved by VENDOR; (c) altering or modifying the Tyler Software, including any modification by third parties at CITY’s direction or otherwise permitted by CITY; (d) use of the Tyler Software in contradiction of this Agreement, including with non-licensed third parties; or (e) willful infringement, including use of the Tyler Software after VENDOR notifies CITY to discontinue use due to such a claim. c. If VENDOR receives information concerning an infringement or misappropriation claim related to the Tyler Software, VENDOR may, at VENDOR’s expense and without obligation to do so, either: (a) procure for CITY the right to continue its use; (b) modify it to make it non-infringing; or (c) replace it with a functional equivalent, in which case CITY will stop running the allegedly infringing Tyler Software immediately. Alternatively, VENDOR may decide to litigate the claim to judgment, in which case CITY may continue to use the Tyler Software consistent with the terms of this Agreement. d. If an infringement or misappropriation claim is fully litigated and CITY’s use of the Tyler Software is enjoined by a court of competent jurisdiction, in addition to paying any adverse final judgment (or settlement to which VENDOR consents), VENDOR will, at its option, either: (a) procure the right to continue its use; (b) modify it to make it non-infringing; (c) replace it with a functional equivalent; or (d) terminate CITY’s license and refund the license fees paid for the infringing Tyler Software, as depreciated on a straight-line basis measured over seven (7) years from the Effective Date. VENDOR will pursue those options in the order listed herein. This section provides CITY’s exclusive remedy for third party copyright, patent, or trademark infringement and trade secret misappropriation claims. 2. General Indemnification. VENDOR will indemnify and hold harmless CITY and its agents, officials, and employees from and against any and all third -party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees and costs) for (a) personal injury or property damage to the extent caused by VENDOR’s negligence or willful misconduct; or (b) VENDOR’s violation of PCI DSS requirements or a law applicable to VENDOR performance under this Agreement. 6.10.a Packet Pg. 165 1399047.1 CITY must notify VENDOR promptly in writing of the claim and give VENDOR sole control over its defense or settlement. CITY agrees to provide VENDOR with reasonable assistance, cooperation, and information in defending the claim at VENDOR’s expense. 3. DISCLAIMER. EXCEPT FOR THE EXPRESS WARRANTIES PROVIDED IN THIS AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VENDOR HEREBY DISCLAIMs ALL OTHER WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 4. LIMITATION OF LIABILITY. EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THIS AGREEMENT, VENDOR’S LIABILITY FOR DAMAGES ARISING OUT OF THIS AGREEMENT, WHETHER BASED ON A THEORY OF CONTRACT OR TORT, INCLUDING NEGLIGENCE AND STRICT LIABILITY, SHALL BE LIMITED TO CITY’S ACTUAL DIRECT DAMAGES, NOT TO EXCEED (A) PRIOR TO FORMAL TRANSITION TO MAINTENANCE AND SUPPORT, THE TOTAL ONE-TIME FEES SET FORTH IN THE INVESTMENT SUMMARY; OR (B) AFTER FORMAL TRANSITION TO MAINTENANCE AND SUPPORT, THE THEN-CURRENT ANNUAL MAINTENANCE AND SUPPORT FEE. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE PRICES SET FORTH IN THIS AGREEMENT ARE SET IN RELIANCE UPON THIS LIMITATION OF LIABILITY AND TO THE MAXIMUM EXTENT ALLOWED UNDER APPLICABLE LAW, THE EXCLUSION OF CERTAIN DAMAGES, AND EACH SHALL APPLY REGARDLESS OF THE FAILURE OF AN ESSENTIAL PURPOSE OF ANY REMEDY. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO CLAIMS THAT ARE SUBJECT TO VENDOR’S INDEMNIFICATION OBLIGATIONS SET FORTH IN THIS SECTION. 5. EXCLUSION OF CERTAIN DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 6. BANKRUPTCY/SUPPORT CESSATION The term "default" as used in this Agreement shall include the institution of proceedings by or against VENDOR under federal or state bankruptcy laws and assignment or receivership for the benefit of creditors. 7. INSURANCE a. VENDOR shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, with an insurance company authorized to do business in the State of California and Rated A-, VII by A.M. Best’s or better, the following insurance: 6.10.a Packet Pg. 166 1399047.1 (i) a policy or policies of broad-form comprehensive general liability insurance written on an occurrence basis with minimum limits of $1,000,000.00 combined single limit coverage against any injury, death, loss or damage as a result of wrongful or negligent acts by VENDOR, its officers, employees, agents, and independent contractors in performance of services under this Agreement; (ii) property damage insurance with a minimum limit of $500,000.00 per occurrence; (iii) automotive liability insurance written on an occurrence basis covering all owned, non-owned and hired automobiles, with minimum combined single limits coverage of $1,000,000.00; and (iv) Worker's Compensation insurance when required by law, with a minimum limit of $500,000.00 or the amount required by law, whichever is greater. b. The CITY, its officers, employees, agents, and volunteers shall be named as additional insureds on the policies as to comprehensive general liability, property damage, and automotive liability. The policies as to comprehensive general liability, property damage, and automobile liability shall provide that they are primary, and that any insurance maintained by the CITY shall be excess insurance only. c. Insurance coverage shall not be non- renewed, canceled, or reduced by the insurance carrier without the VENDOR giving CITY at least thirty (30) days prior written notice thereof. VENDOR agrees that it will not cancel, reduce or otherwise modify the insurance coverage and in the event of any of the same by the insurer to immediately notify the CITY. d. All policies of insurance shall cover the obligations of VENDOR pursuant to the terms of this Agreement and shall be issued by an insurance company which is authorized to do business in the State of California or which is approved in writing by the CITY; and shall be placed have a current A.M. Best's rating of no less than A-, VII. VENDOR shall submit to CITY (1) insurance certificates indicating compliance with the minimum insurance requirements above, and (2) insurance policy endorsements or a copy of the insurance policy evidencing the additional insured requirements in this Agreement, in a form acceptable to the CITY. e. Subrogation. With respect to any Workers' Compensation Insurance or Employer's Liability Insurance, the insurer shall waive all rights of subrogation and contribution it may have against the Indemnitees. f. Failure to Maintain Insurance. If VENDOR fails to keep the insurance required under this Agreement in full force and effect, CITY may take out the necessary insurance and any premiums paid, plus 10% administrative overhead, shall be 6.10.a Packet Pg. 167 1399047.1 paid by VENDOR, which amounts may be deducted from any payments due VENDOR. g. VENDOR shall require that any subcontractors carry their own insurance, and that such insurance will meet the requirements agreed to by VENDOR and CITY. SECTION XII GENERAL PROVISIONS 1. ASSIGNMENT This Agreement may be assigned by VENDOR to another person or organization that acquires all or substantially all of the assets (51% or greater) of VENDOR as long as all contractual provisions and responsibilities, including the provision of the identified key personnel, are assumed by the acquiring person or organization. Any other assignment by either Party shall be made only with the prior written consent of both Parties. 2. GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of the State of California and any and all disputes, arbitrations or legal actions shall be initiated and venue set in the state or federal courts serving Los Angeles County, California. 3. MEDIATION Should any dispute arise out of the termination or abandonment of this Agreement, and after referring such dispute to the Dispute Resolution Process (Exhibit “L”) as defined herein with resolution, any party may request that it be submitted to mediation. The parties shall meet in mediation within 60 days of a request. The mediator shall be agreed to by the mediating parties; in the absence of an agreement, the parties shall each submit one name from mediators listed by the American Arbitration Association, Judicial Arbitration and Mediation Service (JAMS) or other agreed-upon service. A “blindfolded” process shall select the mediator. The mediation shall take place in Los Angeles County, California. The cost of mediation shall be borne equally by the parties. Neither party shall be deemed the prevailing party. No party shall be permitted to file a legal action arising out of the termination or abandonment of this agreement without first meeting in mediation and making a good faith attempt to reach a mediated settlement. The mediation process, once commenc ed by a meeting with the mediator, shall last until an agreement is reached by the parties but not more than 30 days, unless the parties extend the maximum time by mutual agreement. 4. ARBITRATION 6.10.a Packet Pg. 168 1399047.1 After mediation above, and upon agreement of the parties, any dispute or claim arising out of or relating to the termination or abandonment of this agreement may be resolved by arbitration in accordance with rules agreed upon by the parties. The arbitration proceedings, if any shall take place in a location mutually acceptable to the parties. The costs and fees of arbitration shall be borne equally by the parties. 5. ENTIRE AGREEMENT This Agreement constitutes the entire understanding of the parties with respect to the matter contained herein. There are no promises, covenants or undertakings other than those expressly set forth herein. This Agreement(s) may not be amended except by writing, signed by authorized representatives of CITY and VENDOR. This Agreement shall be considered entered into in Los Angeles County, State of California. 6. CONSTRUCTION A term or condition of the Agreement can be waived only by written consent of both parties. Title and paragraph headings contained in the Agreement are for convenient reference and do not constitute part of the Agreement and shall not affect the interpretation of the Agreement. This Agreement shall be binding upon and inure to the benefit of the parties to the Agreement and their respective successors and assigns. The parties do not intend to create any third party beneficiaries in entering into this Agreement. 7. SERVICE OF NOTICE Any notice required or permitted to be sent under the Agreement shall be delivered by hand or mailed by registered mail, return receipt requested, to the addresses of the parties first set forth below. City of Diamond Bar 21810 Copley Dr. Diamond Bar, CA 91765 Attn: City Clerk City Manager Finance Director Information Systems Director TYLER TECHNOLOGIES, INC. 1 Tyler Drive Yarmouth, ME 04096 Attn: Chief Legal Officer 8. SURVIVAL 6.10.a Packet Pg. 169 1399047.1 Section VII, paragraphs (E), along with any other provisions which by their terms survive, shall survive the expiration or termination of this Agreement. 9. NON DISCLOSURE & CONFIDENTIALITY CITY is a public entity and pursuant to the Public Records Act is subject to public disclosure of much of its information and documents. CITY agrees to use reasonable efforts to protect the VENDOR’S software from un-authorized distribution and duplication, and will provide VENDOR timely notice of any public records request that may result in disclosure of VENDOR’s confidential information. VENDOR agrees that in the course of providing software and services it will have access to constituent information, needed to support and maintain the application, and will use reasonable efforts to prevent the un-authorized disclosure of this information. 10. SEVERABILITY In the event that any one or more of the provisions, or its application to any person or legal entity or circumstance, contained herein shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this Agreement, but this Agreement shall be construed as if such invalid, illegal or unenforceable provisions had never been contained herein, unless the deletion of such provision or provisions would result in such a material change so as to cause completion of the transactions contemplated herein to be unreasonable. 11. INTERPRETATION This Agreement supersedes all prior communications between the parties relating to the subject matter of this Agreement and constitutes the full understanding between the parties with respect thereto. No waiver of any provision of this Agreement nor any modification or supplement hereto shall be binding, unless in writing and signed by an officer of VENDOR and the CITY. 12. DISPUTE RESOLUTION CLIENT agree to provide VENDOR with written notice within thirty (30) days of becoming aware of a dispute. CLIENT agree to cooperate with VENDOR in trying to reasonably resolve all disputes, including, if requested by either party, appointing a senior representative to meet and engage in good faith negotiations with VENDOR appointed senior representative. Senior representatives will convene within thirty (30) days of the written dispute notice, unless otherwise agreed. All meetings and discussions between senior representatives will be deemed confidential settlement discussions not subject to disclosure under Federal Rule of Evidence 408 or any similar applicable state rule. If VENDOR fail to resolve the dispute, then the parties shall participate in non -binding mediation in an effort to resolve the dispute. If the dispute remains unresolved after mediation, then either of party may assert their respective rights and remedies in 6.10.a Packet Pg. 170 1399047.1 a court of competent jurisdiction. Nothing in this section shall prevent CLIENT or VENDOR from seeking necessary injunctive relief during the dispute resolution procedures. 13. THIRD PARTY BENEFICIARIES This Agreement is entered into solely for the benefit of VENDOR and CLIENT. No third party will be deemed a beneficiary of this Agreement, and no third party will have the right to make any claim or assert any right under this Agreement. This provision does not affect the rights of third parties under any Third Party Terms. 14. CLIENT LISTS CLIENT agree that VENDOR may identify CLIENT by name in client lists, marketing presentations, and promotional materials. 15. CONFIDENTIALITY Both parties recognize that their respective employees and agents, in the course of performance of this Agreement, may be exposed to confidential information and that disclosure of such information could violate rights to private individuals and entities, including the parties. Confidential information is nonpublic information that a reasonable person would believe to be confidential and includes, without limitation, personal identifying information (e.g., social security numbers) and trade secrets, each as defined by applicable state law. Each party agrees that it will not disclose any confidential information of the other party and further agrees to take all reasonable and appropriate action to prevent such disclosure by its employees or agents. The confidentiality covenants contained herein will survive the termination or cancellation of this Agreement. This obligation of confidentiality will not apply to information that: a. is in the public domain, either at the time of disclosure or afterwards, except by breach of this Agreement by a party or its employees or agents; b. a party can establish by reasonable proof was in that party's possession at the time of initial disclosure; c. a party receives from a third party who has a right to disclose it to the receiving party; or d. is the subject of a legitimate disclosure request under the open records laws or similar applicable public disclosure laws governing this Agreement; provided, however, that in the event CLIENT receive an open records or other similar applicable request, CLIENT will give VENDOR prompt notice and otherwise perform the functions required by applicable law. 16. MULTIPLE AND AUTHORIZED SIGNATURES This Agreement may be executed in multiple originals, any of which will be independently treated as an original document. Any electronic, faxed, scanned, photocopied, or similarly reproduced signature on this Agreement or any amendment hereto will be deemed an original signature and will be fully enforceable as if an original signature. Each party represents to the other that the signatory set forth below is duly authorized to bind that party to this Agreement. 6.10.a Packet Pg. 171 1399047.1 17. COOPERATIVE PROCUREMENT To the maximum extent permitted by applicable law, VENDOR agree that this Agreement may be used as a cooperative procurement vehicle by eligible jurisdictions. VENDOR reserve the right to negotiate and customize the terms and conditions set forth herein, including but not limited to pricing, to the scope and circumstances of that cooperative procurement. 18. FORCE MAJEURE Except for CLIENT payment obligations, neith er party will be liable for delays in performing its obligations under this Agreement to the extent that the delay is caused by Force Majeure; provided, however, that within ten (10) business days of the Force Majeure event, the party whose performance is delayed provides the other party with written notice explaining the cause and extent thereof, as well as a request for a reasonable time extension equal to the estimated duration of the Force Majeure event. 19. INDEPENDENT CONTRACTOR VENDOR are an independent contractor for all purposes under this Agreement. 20. CONTRACT DOCUMENTS & ORDER OF PRECEDENCE This Agreement includes the following Exhibits: Exhibit A Investment Summary Exhibit B Invoicing and Payment Policy Schedule 1: Business Travel Policy Exhibit C Maintenance and Support Agreement Schedule 1: Support Call Process Exhibit D DocOrigin EULA Exhibit E Statement of Work Exhibit F TSM Terms Exhibit G Escrow Agreement Exhibit H Tyler’s Proposal Exhibit I CITY’s Request for Proposals Exhibit J Munis System Infrastructure Requirements Each of the forgoing documents is an essential part of this Agreement and should be interpreted when possible to be complimentary and consistent. In the event of conflict between provisions within this Agreement and exhibits, the following order of precedence shall apply: 1. Sections I-XII of the Agreement 2. Exhibit A - Investment Summary 3. Exhibit E – Statement of Work 4. Exhibit J - Munis System Infrastructure Requirements 6.10.a Packet Pg. 172 1399047.1 5. Exhibit B - Invoicing and Payment Policy Schedule 1: Business Travel Policy 6. Exhibit C - Maintenance and Support Agreement Schedule 1: Support Call Process 7. Exhibit F - TSM Terms 8. Exhibit G - Escrow Agreement 9. Exhibit D - DocOrigin EULA 10. Exhibit H – Tyler’s Proposal 11. Exhibit I – Client RFP "VENDOR" "CITY" TYLER TECHNOLOGIES, Inc. CITY OF DIAMOND BAR By: By: Printed Name: Dan Fox, City Manager Title: By: ATTEST: Printed Name: Title: Tommye Cribbins, City Clerk Approved as to form: By: David DeBerry, City Attorney *NOTE: If VENDOR is a corporation, the CITY requires the following signature(s): -- (1) the Chairman of the Board, the President or a Vice-President, AND (2) the Secretary, the Chief Financial Officer, the Treasurer, an Assistant Secretary or an Assistant Treasurer. If only one corporate officer exists or one corporate officer holds more than one corporate office, please so indicate. OR -- The corporate officer named in a corporate resolution as authorized to enter into this Agreement. A copy of the corporate resolution, certified by the Secretary close in time to 6.10.a Packet Pg. 173 1399047.1 the execution of the Agreement, must be provided to the CITY. 6.10.a Packet Pg. 174 Exhibit A Investment Summary The following Investment Summary details the software, products, and services to be delivered by VENDOR to CLIENT under the Agreement. This Investment Summary is effective as of the Effective Date. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement. Tyler sales quotation follows this page. REMAINDER OF PAGE INTENTIONALLY LEFT BLANK 6.10.a Packet Pg. 175 Quoted By: Jennifer Wahlbrink Date: 4/10/2019 Quote Expiration: 5/16/2019 Quote Name: City of Diamond Bar-ERP-Munis Quote Number: 2018-43444-11 Quote Description: 4-10-19 v.12 Sales Quotation For City of Diamond Bar 21825 Copley Dr Diamond Bar, CA 91765-4178 Phone +1 (909) 396-5666 Tyler Software and Related Services Description License Impl. Hours Impl. Cost Data Conversion Module Total Year One Maintenance Financials: Accounting/GL $53,550.00 160 $28,000.00 $10,600.00 $92,150.00 $9,639.00 Capital Assets $12,300.00 40 $7,000.00 $3,000.00 $22,300.00 $2,214.00 Cash Management $10,250.00 32 $5,600.00 $0.00 $15,850.00 $1,845.00 Contract Management $6,050.00 24 $4,200.00 $0.00 $10,250.00 $1,089.00 Employee Expense Reimbursement $6,150.00 32 $5,600.00 $0.00 $11,750.00 $1,107.00 Project & Grant Accounting $10,250.00 32 $5,600.00 $5,000.00 $20,850.00 $1,845.00 Purchasing Human Capital Management: ExecuTime Time & Attendance Import $22,550.00 $0.00 80 0 $14,000.00 $0.00 $2,700.00 $0.00 $39,250.00 $4,059.00 $0.00 $0.00 ExecuTime Time & Attendance Mobile Access $5,075.00 0 $0.00 $0.00 $5,075.00 $1,015.00 ExecuTime Time & Attendance - Up to 150 Employees $12,200.00 80 $14,000.00 $0.00 $26,200.00 $2,440.00 Human Resources & Talent Management $13,200.00 80 $14,000.00 $0.00 $27,200.00 $2,376.00 Payroll w/ESS Revenue: $16,100.00 144 $25,200.00 $9,800.00 $51,100.00 $2,898.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 1 of 8 6.10.a Packet Pg. 176 Tyler Software and Related Services Description License Impl. Hours Impl. Cost Data Conversion Module Total Year One Maintenance Accounts Receivable $11,000.00 64 $11,200.00 $0.00 $22,200.00 $1,980.00 General Billing $5,000.00 32 $5,600.00 $1,500.00 $12,100.00 $900.00 Tyler Cashiering $21,000.00 40 $7,000.00 $0.00 $28,000.00 $3,780.00 Productivity: Tyler Forms Processing $9,500.00 0 $0.00 $0.00 $9,500.00 $1,900.00 Tyler Content Manager SE $20,000.00 32 $5,600.00 $0.00 $25,600.00 $3,600.00 Munis Analytics & Reporting $45,200.00 80 $14,000.00 $0.00 $59,200.00 $8,136.00 Additional: Tyler System Management Services Contract $0.00 0 $0.00 $0.00 $0.00 $12,706.00 Sub-Total: $279,375.00 $166,600.00 $32,600.00 $478,575.00 $63,529.00 Less Discount: $55,875.00 $0.00 $0.00 $55,875.00 $50,823.00 TOTAL: $223,500.00 952 $166,600.00 $32,600.00 $422,700.00 $12,706.00 Other Services Description Quantity Unit Price Unit Discount Extended Price 70/30 Work Split Hours 1056 $175.00 $0.00 $184,800.00 Custom Documentation - AP, Benefit Enrollment, Purchasing & RQ 1 $13,300.00 $0.00 $13,300.00 Custom Report Building 64 $175.00 $0.00 $11,200.00 Custom Testing Script Development 80 $175.00 $0.00 $14,000.00 Install Fee - New Server Install-WIN 1 $6,000.00 $0.00 $6,000.00 P-Card Import Format 1 $5,500.00 $0.00 $5,500.00 POS Cash Installation (Up to 3) 2 $1,000.00 $0.00 $2,000.00 Project Planning Services 1 $6,000.00 $0.00 $6,000.00 Requirements Traceability Matrix - Testing 80 $175.00 $0.00 $14,000.00 Source Code Escrow 1 $1,500.00 $0.00 $1,500.00 Tyler Conducts End User Training 80 $175.00 $0.00 $14,000.00 Tyler Forms Library - Financial 1 $1,800.00 $0.00 $1,800.00 Tyler Forms Library - General Billing 1 $2,000.00 $0.00 $2,000.00 Tyler Forms Library - Payroll 1 $1,200.00 $0.00 $1,200.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 2 of 8 6.10.a Packet Pg. 177 Other Services Description Quantity Unit Price Unit Discount Extended Price Tyler Forms Library - Personnel Action 1 $1,000.00 $0.00 $1,000.00 Tyler Forms Processing Configuration 1 $2,000.00 $0.00 $2,000.00 TOTAL: $280,300.00 3rd Party Hardware, Software and Services Description Quantity Unit Price Unit Discount Total Price Unit Maintenance Unit Maintenance Total Year One Discount Maintenance Card Connect Interface 1 $20,000.00 $10,000.00 $10,000.00 $0.00 $0.00 $0.00 Card Connect Interface Annual Maintenance 1 $0.00 $0.00 $0.00 $1,800.00 $1,800.00 $0.00 Cash Drawer 4 $230.00 $0.00 $920.00 $0.00 $0.00 $0.00 Hand Held Scanner - Model 1900GSR 4 $385.00 $0.00 $1,540.00 $0.00 $0.00 $0.00 Hand Held Scanner Stand 4 $25.00 $0.00 $100.00 $0.00 $0.00 $0.00 ID Tech MiniMag USB Reader 4 $62.00 $0.00 $248.00 $0.00 $0.00 $0.00 Printer (TM-S9000) 4 $1,600.00 $0.00 $6,400.00 $0.00 $0.00 $0.00 Tyler Secure Signature System with 2 Keys 1 $1,650.00 $0.00 $1,650.00 $0.00 $0.00 $0.00 3rd Party Hardware Sub-Total: $0.00 $10,858.00 $0.00 3rd Party Software Sub-Total: $10,000.00 $10,000.00 $1,800.00 $0.00 TOTAL: $20,858.00 $0.00 Summary One Time Fees Recurring Fees Total Tyler Software $223,500.00 $12,706.00 Total Tyler Services $479,500.00 $0.00 Total 3rd Party Hardware, Software and $20,858.00 $0.00 Services Summary Total $723,858.00 $12,706.00 Contract Total $736,564.00 (Excluding Estimated Travel Expenses) Estimated Travel Expenses $60,000.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 3 of 8 6.10.a Packet Pg. 178 Detailed Breakdown of Conversions (included in Contract Total) Description Unit Price Unit Discount Extended Price Accounting - Actuals up to 3 years $1,500.00 $0.00 $1,500.00 Accounting - Budgets up to 3 years $1,500.00 $0.00 $1,500.00 Accounting Standard COA $2,000.00 $0.00 $2,000.00 Accounts Payable - Checks up to 5 years $1,600.00 $0.00 $1,600.00 Accounts Payable - Invoice up to 5 years $2,400.00 $0.00 $2,400.00 Accounts Payable Standard Master $1,600.00 $0.00 $1,600.00 Capital Assets Std Master $3,000.00 $0.00 $3,000.00 General Billing Std CID $1,500.00 $0.00 $1,500.00 Payroll - Accrual Balances $1,500.00 $0.00 $1,500.00 Payroll - Accumulators up to 5 years $1,400.00 $0.00 $1,400.00 Payroll - Check History up to 5 years $1,200.00 $0.00 $1,200.00 Payroll - Deductions $1,800.00 $0.00 $1,800.00 Payroll - Earning/Deduction Hist up to 5 years $2,500.00 $0.00 $2,500.00 Payroll - PM Action History up to 5 years $1,400.00 $0.00 $1,400.00 Project Grant Accounting - Actuals up to 3 years $1,500.00 $0.00 $1,500.00 Project Grant Accounting - Budgets up to 3 years $1,500.00 $0.00 $1,500.00 Project Grant Accounting Standard $2,000.00 $0.00 $2,000.00 Purchasing - Purchase Orders - Standard Open PO's only $2,700.00 $0.00 $2,700.00 TOTAL: $32,600.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 4 of 8 6.10.a Packet Pg. 179 Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held for six (6) months from the Quote date or the Effective Date of the contract, whichever is later. Customer Approval: Date: Print Name: P.O. #: All primary values quoted in US Dollars Tyler Discount Detail Description License License Discount License Net Maintenance Basis Year One Maint Discount Year One Maint Net Financials: Accounting/GL $53,550.00 $10,710.00 $42,840.00 $9,639.00 $9,639.00 $0.00 Capital Assets $12,300.00 $2,460.00 $9,840.00 $2,214.00 $2,214.00 $0.00 Cash Management $10,250.00 $2,050.00 $8,200.00 $1,845.00 $1,845.00 $0.00 Contract Management $6,050.00 $1,210.00 $4,840.00 $1,089.00 $1,089.00 $0.00 Employee Expense Reimbursement $6,150.00 $1,230.00 $4,920.00 $1,107.00 $1,107.00 $0.00 Project & Grant Accounting $10,250.00 $2,050.00 $8,200.00 $1,845.00 $1,845.00 $0.00 Purchasing Payroll/HR: ExecuTime Time & Attendance Import $22,550.00 $0.00 $4,510.00 $0.00 $18,040.00 $0.00 $4,059.00 $0.00 $4,059.00 $0.00 $0.00 $0.00 ExecuTime Time & Attendance Mobile Access $5,075.00 $1,015.00 $4,060.00 $1,015.00 $1,015.00 $0.00 ExecuTime Time & Attendance - Up to 150 Employees $12,200.00 $2,440.00 $9,760.00 $2,440.00 $2,440.00 $0.00 Human Resources & Talent Management $13,200.00 $2,640.00 $10,560.00 $2,376.00 $2,376.00 $0.00 Payroll w/ESS Revenue: Accounts Receivable $16,100.00 $11,000.00 $3,220.00 $2,200.00 $12,880.00 $8,800.00 $2,898.00 $1,980.00 $2,898.00 $1,980.00 $0.00 $0.00 General Billing $5,000.00 $1,000.00 $4,000.00 $900.00 $900.00 $0.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 5 of 8 6.10.a Packet Pg. 180 Tyler Discount Detail Description License License Discount License Net Maintenance Basis Year One Maint Discount Year One Maint Net Tyler Cashiering $21,000.00 $4,200.00 $16,800.00 $3,780.00 $3,780.00 $0.00 Productivity: Munis Analytics & Reporting $45,200.00 $9,040.00 $36,160.00 $8,136.00 $8,136.00 $0.00 Tyler Content Manager SE $20,000.00 $4,000.00 $16,000.00 $3,600.00 $3,600.00 $0.00 Tyler Forms Processing $9,500.00 $1,900.00 $7,600.00 $1,900.00 $1,900.00 $0.00 Additional: Tyler System Management Services Contract $0.00 $0.00 $0.00 $12,706.00 $0.00 $12,706.00 TOTAL: $279,375.00 $55,875.00 $223,500.00 $63,529.00 $50,823.00 $12,706.00 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 6 of 8 6.10.a Packet Pg. 181 Comments Tyler's OSDBA Service/Tyler System Management Services is calculated at 25% of the Munis annual maintenance. There is a $2,50 0 minimum annual fee. Conversion prices are based on a single occurrence of the database. If additional databases need to be conver ted, these will need to be quoted. Tyler's quote contains estimates of the amount of services needed, based on our preliminary understanding of the size and sco pe of your project. The actual amount of services depends on such factors as your level of invol vement in the project and the speed of knowledge transfer. Unless otherwise noted, prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then -current Business Travel Policy. Tyler's prices do not include applicable local, city or federal sales, use excise, personal property or other similar taxes or duties, which you are respon sible for determining and remitting. All Software is to be remotely installed. In the event Client cancels services less than two (2) weeks in advance, Client is liable to Tyler for (i) all non-refundable expenses incurred by Tyler on Client's behalf; and (ii)daily fees associated with the cancelled services if Tyler is unable to re -assign its personnel. Implementation hours are scheduled and delivered in four (4) or eight (8) hour increments. Tyler provides onsite training for a maximum of 16 people per class. In the event that more than 16 users wish to participate in a training class or more than one occurrence of aclass is needed, Tyler will either provide additional days at then-current rates for training or Tyler will utilize a Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users. In the event Client acquires from Tyler any edition of Tyler Content Manager software other than Enterprise Edition, the license for Content Manage r is restricted to use with Tyler applications only. If Client wishes to use Tyler Content Manager software with non -Tyler applications, Client must purchase or upgrade to Tyler Content Manager Enterprise Edition. Tyler's form library prices are based on the actual form quantities listed, and assume the forms will be provided according t o the standard Munis form template. Any forms in addition to the quoted amounts and types, including custom forms or forms that otherwise require custom programming, are subj ect to an additional fee. Please also note that use of the Tyler Forms functionality requires the use of approved printers as well. You may contact Tyler's support team for the most current list of approved printers. Payroll library includes: 1 PR check, 1 direct deposit, 1 vendor from payroll check, 1 vendor from payroll direct deposit, W2 , W2c, ACA 1095B, ACA 1095C and 1099 R. Financial library includes: 1 A/P check, 1 EFT/ACH, 1 Purchase order, 1 Contract, 1099M, 1099INT, 1099S, and 1099G. General Billing library includes: 1 invoice, 1 statement, 1 general billing receipt and 1 miscellaneous receipt. Includes digitizing two signatures, additional charges will apply for additional signatures. Project Management includes project planning, kickoff meeting, status calls, task monitoring, verification and transition to support. Tyler Forms Payroll Core library includes: 1 PR check, 1 dir ect deposit, 1 vendor from payroll check, 1 vendor from payroll direct deposit, W2, W2c, 1099 R, ACA 1095B and ACA 1095C. 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 7 of 8 6.10.a Packet Pg. 182 Comments Personnel Actions Forms Library includes: 1 Personnel Action form - New and 1 Personnel Action Form - Change. Tyler's cost is based on all of the proposed products and services being obtained from Tyler. Should significant portions of the products or services be deleted, Tyler reserves the right to adjust prices accordingly. The Munis Accounts Payable module utilizes a label printer for batch-scanned document indexing. This printer is to be provided by the client and must support multi -page Adobe PDF files, such as the Brother QL-700. In the event a self-hosted customer opts to enroll as a beneficiary under Tyler's source code escrow agreement, Tyler will provide the paperwork required for enrollment. That self- hosted customer will be billed, on an annual basis, directly by Tyler's escrow agent, and all such fees must be paid directly to that escrow agent. Rates for subsequent years are subject to change at the discretion of Tyler's escrow agent. The Tyler Software Product Tyler Forms Processing must be used in conjunction with a Hewlett Packard print er supported by Tyler for printing checks. Accounting/GL includes Accounts Payable and Budgeting. Development modifications, interfaces and services, where applicable, shall be invoiced to the client in the following manner : 50% of total upon authorized signature to proceed on program specifications and the remaining 50% of total upon delivery of modifications, interface and services. 2018-43444-11 - 4-10-19 v.12 CONFIDENTIAL 8 of 8 6.10.a Packet Pg. 183 Exhibit B Invoicing and Payment Policy VENDOR will provide CLIENT with the software and services set forth in the Investment Summary. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement. Invoicing: VENDOR will invoice CLIENT the applicable license, hardware, and services fees in the Investment Summary as set forth below. CLIENT rights to dispute any invoice are set forth in Section 6 below. 1. Tyler Software. 1.1 License Fees: License fees are invoiced as follows: (a) 10% on the Effective Date; (b) 10% on the date when Vendor install the Tyler Software; (c) 35%, by phase*, upon completion of the Build and Validate Acceptance stage; (d) 35%, by phase*, upon completion of Production Cutover stage; and (e) 10% on completion of acceptance testing for final phase. * Phase designations for software are indicated in the SOW. Any software not solely residing in Phase 2 shall be considered Phase 1 for the purposes of this provision. For Clarification: Description License Discounted License 10% Due at Signing 10% Due upon Installation Phase 1: 35% Due upon completion of the Build and Validate Acceptance stage Phase 1: 35% Due upon completion of Production Cutover stage Phase 2: 35% Due upon completion of the Build and Validate Acceptance stage Phase 2: 35% Due upon completion of Production Cutover stage 10% Due at Project completion of acceptance testing for final phase Financials: (Phase1) Financials: Accounting/GL $53,550.00 $42,840.00 $4,284.00 $4,284.00 $14,994.00 $14,994.00 $4,284.00 Capital Assets $12,300.00 $9,840.00 $984.00 $984.00 $3,444.00 $3,444.00 $984.00 Cash Management $10,250.00 $8,200.00 $820.00 $820.00 $2,870.00 $2,870.00 $820.00 Contract Management $6,050.00 $4,840.00 $484.00 $484.00 $1,694.00 $1,694.00 $484.00 Employee Expense Reimbursement $6,150.00 $4,920.00 $492.00 $492.00 $1,722.00 $1,722.00 $492.00 Project & Grant Accounting $10,250.00 $8,200.00 $820.00 $820.00 $2,870.00 $2,870.00 $820.00 Purchasing $22,550.00 $18,040.00 $1,804.00 $1,804.00 $6,314.00 $6,314.00 $1,804.00 Human Capital Management: (Phase 2) ExecuTime Time & Attendance Import $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 ExecuTime Time & Attendance Mobile Access $5,075.00 $4,060.00 $406.00 $406.00 $1,421.00 $1,421.00 $406.00 ExecuTime Time & Attendance - Up to 150 Employees $12,200.00 $9,760.00 $976.00 $976.00 $3,416.00 $3,416.00 $976.00 Human Resources & Talent Management $13,200.00 $10,560.00 $1,056.00 $1,056.00 $3,696.00 $3,696.00 $1,056.00 Payroll w/ESS Revenue: $16,100.00 $12,880.00 $1,288.00 $1,288.00 $4,508.00 $4,508.00 $1,288.00 Revenue: (Phase1) Accounts Receivable $11,000.00 $8,800.00 $880.00 $880.00 $3,080.00 $3,080.00 $880.00 General Billing $5,000.00 $4,000.00 $400.00 $400.00 $1,400.00 $1,400.00 $400.00 Tyler Cashiering $21,000.00 $16,800.00 $1,680.00 $1,680.00 $5,880.00 $5,880.00 $1,680.00 Productivity: (Phase 1) Tyler Forms Processing $9,500.00 $7,600.00 $760.00 $760.00 $2,660.00 $2,660.00 $760.00 Tyler Content Manager SE $20,000.00 $16,000.00 $1,600.00 $1,600.00 $5,600.00 $5,600.00 $1,600.00 Munis Analytics & Reporting $45,200.00 $36,160.00 $3,616.00 $3,616.00 $12,656.00 $12,656.00 $3,616.00 Additional: $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Tyler System Management Services Contract $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Totals: $279,375.00 $223,500.00 $22,350.00 $22,350.00 $65,184.00 $65,184.00 $13,041.00 $13,041.00 $22,350.00 6.10.a Packet Pg. 184 1.2 Maintenance and Support Fees: Year 1 maintenance and support fees are waived for one (1) year from Effective Date. Increases to the Year 2-10 maintenance and support fees are subject to the escalation caps indicated below and are invoiced annually in advance of each anniversary of the Effective Date. CLIENT fees for each subsequent year, beyond year 10, will be set at VENDOR then- current rates. Annual Maintenance: (Amount Due /Escalation %) Tyler Maint Fees Total Escalation % Year 1 $ 12,706 Year 2 $ 51,839 2.00% Year 3 $ 53,395 3.00% Year 4 $ 54,996 3.00% Year 5 $ 57,196 4.00% Year 6 $ 60,056 5.00% Year 7 $ 63,059 5.00% Year 8 $ 66,212 5.00% Year 9 $ 69,523 5.00% Year 10 $ 72,999 5.00% 2. Professional Services. 2.1 Implementation and Other Professional Services (including training): Implementation and other professional services (including training) are billed and invoiced as delivered, at the rates set forth in the Investment Summary. 2.2 Consulting Services: If CLIENT have purchased any Business Process Consulting services, if they have been quoted as fixed-fee services, they will be invoiced 50% upon delivery of the Best 6.10.a Packet Pg. 185 Practice Recommendations, by module, and 50% upon delivery of custom desktop procedures, by module. If CLIENT have purchased any Business Process Consulting services and they are quoted as an estimate, then VENDOR will bill CLIENT the actual services delivered on a time and materials basis. 2.3 Conversions: Fixed-fee conversions are invoiced 50% upon initial delivery of the converted data, by conversion option, and 50% upon Client acceptance to load the converted data into Live/Production environment, by conversion option. Where conversions are quoted as estimated, VENDOR will bill CLIENT the actual services delivered on a time and materials basis. For Clarification: Description Data Conversion Phase 1 50% upon initial delivery of the converted data Phase 1 50% upon Client acceptance to load the converted data into Live/Production environment Phase 2 50% upon initial delivery of the converted data Phase 2 50% upon Client acceptance to load the converted data into Live/Production environment Financials: (Phase1) Financials: Accounting/GL $10,600.00 $5,300.00 $5,300.00 Capital Assets $3,000.00 $1,500.00 $1,500.00 Cash Management $0.00 $0.00 $0.00 Contract Management $0.00 $0.00 $0.00 Employee Expense Reimbursement $0.00 $0.00 $0.00 Project & Grant Accounting $5,000.00 $2,500.00 $2,500.00 Purchasing $2,700.00 $1,350.00 $1,350.00 Human Capital Management: (Phase 2) ExecuTime Time & Attendance Import $0.00 $0.00 $0.00 ExecuTime Time & Attendance Mobile Access $0.00 $0.00 $0.00 ExecuTime Time & Attendance - Up to 150 Employees $0.00 $0.00 $0.00 Human Resources & Talent Management $0.00 $0.00 $0.00 Payroll w/ESS Revenue: $9,800.00 $4,900.00 $4,900.00 Revenue: (Phase1) Accounts Receivable $0.00 $0.00 $0.00 General Billing $1,500.00 $750.00 $750.00 Tyler Cashiering $0.00 $0.00 $0.00 Productivity: (Phase 1) Tyler Forms Processing $0.00 $0.00 $0.00 Tyler Content Manager SE $0.00 $0.00 $0.00 Munis Analytics & Reporting $0.00 $0.00 $0.00 Additional: $0.00 $0.00 Tyler System Management Services Contract $0.00 $0.00 $0.00 $0.00 Totals: $32,600.00 $11,400.00 $11,400.00 $4,900.00 $4,900.00 2.4 Requested Modifications to the Tyler Software: Requested modifications to the Tyler Software are invoiced 50% upon delivery of specifications and 50% upon delivery of the applicable modification. CLIENT must report any failure of the modification to conform to the specifications within thirty (30) days of delivery; otherwise, the modification will be deemed to be in compliance with the specifications after the 30-day window has passed. CLIENT may still report 6.10.a Packet Pg. 186 Defects to VENDOR as set forth in the Maintenance and Support Agreement. 2.5 Other Fixed Price Services: Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt, where “Project Planning Services” are provided, payment will be due upon delivery of the Implementation Planning document. Dedicated Project Management services, if any, will be billed monthly in arrears, beginning on the first day of the month immediately following initiation of project planning. 2.6 Change Management Services: If CLIENT have purchased any change management services, those services will be invoiced in the following amounts and upon the following milestones: Acceptance of Change Management Discovery Analysis 15% Delivery of Change Management Plan and Strategy Presentation 10% Acceptance of Executive Playbook 15% Acceptance of Resistance Management Plan 15% Acceptance of Procedural Change Communications Plan 10% Change Management Coach Training 20% Change Management After-Action Review 15% 3. Other Services and Fees. 3.1 Systems Management: Systems Management Services are invoiced on the Available Download Date. Systems Management Services will renew automatically for additional one (1) year terms at VENDOR then-current Systems Management Services fee, unless terminated in writing by either party at least thirty (30) days prior to the end of the then-current term. 4. Third Party Products. 4.1 Third Party Hardware: Third Party Hardware costs, if any, are invoiced upon delivery. 5. Expenses. The service rates in the Investment Summary do not include travel expenses. Expenses for Tyler delivered services will be billed as incurred and only in accordance with VENDOR then- current Business Travel Policy. VENDOR current Business Travel Policy is attached to this Exhibit B at Schedule 1. Copies of receipts will be provided upon request; VENDOR reserve the right to charge CLIENT an administrative fee depending on the extent of CLIENT requests. Receipts for miscellaneous items less than twenty-five dollars and mileage logs are not available. 6. Invoice Disputes. If CLIENT believe any delivered software or service does not conform to the warranties in this Agreement, CLIENT will provide Vendor with written notice within thirty (30) days of CLIENT receipt of the applicable invoice. The written notice must contain reasonable detail of the issues CLIENT contend are in dispute so that VENDOR can confirm the issue and respond to CLIENT notice with either a justification of the invoice, an adjustment to the invoice, or a proposal addressing the issues presented in CLIENT notice. VENDOR will work with CLIENT as may be necessary to develop an action plan that outlines reasonable steps to be taken by each party to resolve any issues presented in CLIENT notice. CLIENT may withhold payment of the amount(s) actually in dispute, and only those amounts, until VENDOR complete the action items outlined in the plan. If VENDOR are unable to complete the action items outlined in the action plan because of CLIENT failure to complete the items agreed to be done by CLIENT, then CLIENT will remit full payment of the invoice. VENDOR reserve the right to suspend delivery of all services, including maintenance and support services, if CLIENT fail to pay an invoice not disputed as described above within fifteen (15) days of notice of VENDOR intent to do so. 6.10.a Packet Pg. 187 Payment. Payment for undisputed invoices is due within forty-five (45) days of the invoice date. VENDOR prefer to receive payments electronically. VENDOR electronic payment information is: Bank: Wells Fargo Bank, N.A. 420 Montgomery San Francisco, CA 94104 ABA: 121000248 Account: 4124302472 Beneficiary: Tyler Technologies, Inc. – Operating 6.10.a Packet Pg. 188 Exhibit B Schedule 1 Business Travel Policy 1. Air Travel A. Reservations & Tickets The Travel Management Company (TMC) used by Tyler will provide an employee with a direct flight within two hours before or after the requested departure time, assuming that flight does not add more than three hours to the employee’s total trip duration and the fare is within $100 (each way) of the lowest logical fare. If a net savings of $200 or more (each way) is possible through a connecting flight that is within two hours before or after the requested departure time and that does not add more than three hours to the employee’s total trip duration, the connecting flight should be accepted. Employees are encouraged to make advanced reservations to take full advantage of discount opportunities. Employees should use all reasonable efforts to make travel arrangements at least two (2) weeks in advance of commitments. A seven (7) day advance booking requirement is mandatory. When booking less than seven (7) days in advance, management approval will be required. Except in the case of international travel where a segment of continuous air travel is six (6) or more consecutive hours in length, only economy or coach class seating is reimbursable. Employees shall not be reimbursed for “Basic Economy Fares” because these fares are non- refundable and have many restrictions that outweigh the cost-savings. B. Baggage Fees Reimbursement of personal baggage charges are based on trip duration as follows: • Up to five (5) days = one (1) checked bag • Six (6) or more days = two (2) checked bags Baggage fees for sports equipment are not reimbursable. 2. Ground Transportation A. Private Automobile Mileage Allowance – Business use of an employee’s private automobile will be reimbursed at the current IRS allowable rate, plus out of pocket costs for tolls and parking. Mileage will be calculated by using the employee's office as the starting and ending point, in compliance with IRS regulations. Employees who have been designated a home office should calculate miles from their home. 6.10.a Packet Pg. 189 B. Rental Car Employees are authorized to rent cars only in conjunction with air travel when cost, convenience, and the specific situation reasonably require their use. When renting a car for Tyler business, employees should select a “mid-size” or “intermediate” car. “Full” size cars may be rented when three or more employees are traveling together. Tyler carries leased vehicle coverage for business car rentals; except for employees traveling to Alaska and internationally (excluding Canada), additional insurance on the rental agreement should be declined. C. Public Transportation Taxi or airport limousine services may be considered when traveling in and around cities or to and from airports when less expensive means of transportation are unavailable or impractical. The actual fare plus a reasonable tip (15-18%) are reimbursable. In the case of a free hotel shuttle to the airport, tips are included in the per diem rates and will not be reimbursed separately. D. Parking & Tolls When parking at the airport, employees must use longer term parking areas that are measured in days as opposed to hours. Park and fly options located near some airports may also be used. For extended trips that would result in excessive parking charges, public transportation to/from the airport should be considered. Tolls will be reimbursed when receipts are presented. 3. Lodging Tyler’s TMC will select hotel chains that are well established, reasonable in price, and conveniently located in relation to the traveler's work assignment. Typical hotel chains include Courtyard, Fairfield Inn, Hampton Inn, and Holiday Inn Express. If the employee has a discount rate with a local hotel, the hotel reservation should note that discount and the employee should confirm the lower rate with the hotel upon arrival. Employee memberships in travel clubs such as AAA should be noted in their travel profiles so that the employee can take advantage of any lower club rates. “No shows” or cancellation fees are not reimbursable if the employee does not comply with the hotel’s cancellation policy. Tips for maids and other hotel staff are included in the per diem rate and are not reimbursed separately. Employees are not authorized to reserve non-traditional short-term lodging, such as Airbnb, VRBO, and HomeAway. Employees who elect to make such reservations shall not be reimbursed. 4. Meals and Incidental Expenses Employee meals and incidental expenses while on travel status within the continental U.S. are in accordance with the federal per diem rates published by the General Services Administration. Incidental expenses include tips to maids, hotel staff, and shuttle drivers and other minor travel expenses. Per diem rates are available at www.gsa.gov/perdiem. Per diem for Alaska, Hawaii, U.S. protectorates and international destinations are provided separately by the Department of Defense and will be determined as required. 6.10.a Packet Pg. 190 A. Overnight Travel For each full day of travel, all three meals are reimbursable. Per diems on the first and last day of a trip are governed as set forth below. Departure Day Depart before 12:00 noon Lunch and dinner Depart after 12:00 noon Dinner Return Day Return before 12:00 noon Breakfast Return between 12:00 noon & 7:00 p.m. Breakfast and lunch Return after 7:00 p.m.* Breakfast, lunch and dinner *7:00 p.m. is defined as direct travel time and does not include time taken to stop for dinner. The reimbursement rates for individual meals are calculated as a percentage of the full day per diem as follows: Breakfast 15% Lunch 25% Dinner 60% B. Same Day Travel Employees traveling at least 100 miles to a site and returning in the same day are eligible to claim lunch on an expense report. Employees on same day travel status are eligible to claim dinner in the event they return home after 7:00 p.m.* *7:00 p.m. is defined as direct travel time and does not include time taken to stop for dinner. 5. Internet Access – Hotels and Airports Employees who travel may need to access their e-mail at night. Many hotels provide free high speed internet access and Tyler employees are encouraged to use such hotels whenever possible. If an employee’s hotel charges for internet access it is reimbursable up to $10.00 per day. Charges for internet access at airports are not reimbursable. 6. International Travel All international flights with the exception of flights between the U.S. and Canada should be reserved through TMC using the “lowest practical coach fare” with the exception of flights that are six (6) or more consecutive hours in length. In such event, the next available seating class above coach shall be reimbursed. When required to travel internationally for business, employees shall be reimbursed for photo fees, application fees, and execution fees when obtaining a new passport book, but fees related to passport renewals are not reimbursable. Visa application and legal fees, entry taxes and 6.10.a Packet Pg. 191 departure taxes are reimbursable. The cost of vaccinations that are either required for travel to specific countries or suggested by the U.S. Department of Health & Human Services for travel to specific countries, is reimbursable. Section 4, Meals & Incidental Expenses, and Section 2.b., Rental Car, shall apply to this section. 6.10.a Packet Pg. 192 Exhibit C Maintenance and Support Agreement VENDOR will provide CLIENT with the following maintenance and support services for the Tyler Software. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement. 1. Term. VENDOR provide maintenance and support services on an annual basis. The initial term commences on the Effective Date, and remains in effect for one (1) year. The term will renew automatically for additional one (1) year terms unless terminated in writing by either party at least thirty (30) days prior to the end of the then-current term. 2. Maintenance and Support Fees. CLIENT year 1 maintenance and support fees for the Tyler Software are listed in the Investment Summary, and CLIENT payment obligations are set forth in the Invoicing and Payment Policy. VENDOR reserve the right to suspend maintenance and support services if CLIENT fail to pay undisputed maintenance and support fees within thirty (30) days of VENDOR written notice. VENDOR will reinstate maintenance and support services only if CLIENT pay all past due maintenance and support fees, including all fees for the periods during which services were suspended. 3. Maintenance and Support Services. As long as CLIENT are not using the Help Desk as a substitute for VENDOR training services on the Tyler Software, and CLIENT timely pay CLIENT maintenance and support fees, VENDOR will, consistent with VENDOR then-current Support Call Process: 3.1 perform VENDOR maintenance and support obligations in a professional, good, and workmanlike manner, consistent with industry standards, to resolve Defects in the Tyler Software (limited to the then-current version and the immediately prior version); provided, however, that if CLIENT modify the Tyler Software without VENDOR consent, VENDOR obligation to provide maintenance and support services on and warrant the Tyler Software will be void; 3.2 provide telephone support during VENDOR established support hours; 3.3 maintain personnel that are sufficiently trained to be familiar with the Tyler Software and Third Party Software, if any, in order to provide maintenance and support services; 3.4 provide CLIENT with a copy of all major and minor releases to the Tyler Software (including updates and enhancements) that VENDOR make generally available without additional charge to customers who have a maintenance and support agreement in effect; and 3.5 provide non-Defect resolution support of prior releases of the Tyler Software in accordance with VENDOR then-current release life cycle policy. 4. Client Responsibilities. VENDOR will use all reasonable efforts to perform any maintenance and support services remotely. Currently, VENDOR use a third-party secure unattended connectivity tool called Bomgar, as well as GotoAssist by Citrix. Therefore, CLIENT agree to maintain a high-speed internet 6.10.a Packet Pg. 193 connection capable of connecting VENDOR to CLIENT PCs and server(s). CLIENT agree to provide VENDOR with a login account and local administrative privileges as VENDOR may reasonably require to perform remote services. VENDOR will, at VENDOR option, use the secure connection to assist with proper diagnosis and resolution, subject to any reasonably applicable security protocols. If VENDOR cannot resolve a support issue remotely, VENDOR may be required to provide onsite services. In such event, VENDOR will be responsible for VENDOR travel expenses, unless it is determined that the reason onsite support was required was a reason outside VENDOR control. Either way, CLIENT agree to provide VENDOR with full and free access to the Tyler Software, working space, adequate facilities within a reasonable distance from the equipment, and use of machines, attachments, features, or other equipment reasonably necessary for VENDOR to provide the maintenance and support services, all at no charge to VENDOR. VENDOR strongly recommend that CLIENT also maintain a VPN for backup connectivity purposes. 5. Hardware and Other Systems. If CLIENT are a self-hosted customer and, in the process of diagnosing a software support issue, it is discovered that one of CLIENT peripheral systems or other software is the cause of the issue, VENDOR will notify CLIENT so that CLIENT may contact the support agency for that peripheral system. VENDOR cannot support or maintain Third Party Products except as expressly set forth in the Agreement. In order for VENDOR to provide the highest level of software support, CLIENT accepts the following responsibility related to hardware and software: (a) All infrastructure executing Tyler Software shall be managed by CLIENT; (b) CLIENT will maintain support contracts for all non-Tyler software associated with Tyler Software (including operating systems and database management systems, but excluding Third-Party Software, if any); and (c) CLIENT will perform daily database backups and verify that those backups are successful. 6. Other Excluded Services. Maintenance and support fees do not include fees for the following services: (a) initial installation or implementation of the Tyler Software; (b) onsite maintenance and support (unless Tyler cannot remotely correct a Defect in the Tyler Software, as set forth above); (c) application design; (d) other consulting services; (e) maintenance and support of an operating system or hardware, unless CLIENT are a hosted customer; (f) support outside VENDOR normal business hours as listed in VENDOR then-current Support Call Process; or (g) installation, training services, or third party product costs related to a new release. Requested maintenance and support services such as those outlined in this section will be billed to CLIENT on a time and materials basis at VENDOR then current rates. CLIENT must request those services with at least one (1) weeks’ advance notice. 7. Current Support Call Process. VENDOR current Support Call Process for the Tyler Software is attached to this Exhibit C at Schedule 1. 6.10.a Packet Pg. 194 Support Channels Exhibit C Schedule 1 Support Call Process Tyler Technologies, Inc. provides the following channels of software support: (1) Tyler Community – an on-line resource, Tyler Community provides a venue for all Tyler clients with current maintenance agreements to collaborate with one another, share best practices and resources, and access documentation. (2) On-line submission (portal) – for less urgent and functionality-based questions, users may create unlimited support incidents through the customer relationship management portal available at the Tyler Technologies website. (3) Email – for less urgent situations, users may submit unlimited emails directly to the software support group. (4) Telephone – for urgent or complex questions, users receive toll-free, unlimited telephone software support. Support Resources A number of additional resources are available to provide a comprehensive and complete support experience: (1) Tyler Website – www.tylertech.com – for accessing client tools and other information including support contact information. (2) Tyler Community – available through login, Tyler Community provides a venue for clients to support one another and share best practices and resources. (3) Knowledgebase – A fully searchable depository of thousands of documents related to procedures, best practices, release information, and job aides. (4) Program Updates – where development activity is made available for client consumption Support Availability Tyler Technologies support is available during the local business hours of 8 AM to 5 PM (Monday – Friday) across four US time zones (Pacific, Mountain, Central and Eastern). Clients may receive coverage across these time zones. Tyler’s holiday schedule is outlined below. There will be no support coverage on these days. New Year’s Day Thanksgiving Day Memorial Day Day after Thanksgiving Independence Day Christmas Day Labor Day Issue Handling Incident Tracking Every support incident is logged into Tyler’s Customer Relationship Management System and given a unique incident number. This system tracks the history of each incident. The incident tracking number is used to track and reference open issues when clients contact support. Clients may track incidents, using the incident 6.10.a Packet Pg. 195 number, through the portal at Tyler’s website or by calling software support directly. Incident Priority Each incident is assigned a priority number, which corresponds to the client’s needs and deadlines. The client is responsible for reasonably setting the priority of the incident per the chart below. This chart is not intended to address every type of support incident, and certain “characteristics” may or may not apply depending on whether the Tyler software has been deployed on customer infrastructure or the Tyler cloud. The goal is to help guide the client towards clearly understanding and communicating the importance of the issue and to describe generally expected responses and resolutions. Priority Level Characteristics of Support Incident Resolution Targets 1 Critical Support incident that causes (a) complete application failure or application unavailability; (b) application failure or unavailability in one or more of the client’s remote location; or (c) systemic loss of multiple essential system functions. Tyler shall provide an initial response to Priority Level 1 incidents within one (1) business hour of receipt of the support incident. Tyler shall use commercially reasonable efforts to resolve such support incidents or provide a circumvention procedure within one (1) business day. For non-hosted customers, Tyler’s responsibility for lost or corrupted data is limited to assisting the client in restoring its last available database. 2 High Support incident that causes (a) repeated, consistent failure of essential functionality affecting more than one user or (b) loss or corruption of data. Tyler shall provide an initial response to Priority Level 2 incidents within four (4) business hours of receipt of the support incident. Tyler shall use commercially reasonable efforts to resolve such support incidents or provide a circumvention procedure within ten (10) business days. For non-hosted customers, Tyler’s responsibility for loss or corrupted data is limited to assisting the client in restoring its last available database. 3 Medium Priority Level 1 incident with an existing circumvention procedure, or a Priority Level 2 incident that affects only one user or for which there is an existing circumvention procedure. Tyler shall provide an initial response to Priority Level 3 incidents within one (1) business day of receipt of the support incident. Tyler shall use commercially reasonable efforts to resolve such support incidents without the need for a circumvention procedure with the next published maintenance update or service pack. For non-hosted customers, Tyler’s responsibility for lost or corrupted data is limited to assisting the client in restoring its last available database. 4 Non- critical Support incident that causes failure of non-essential functionality or a cosmetic or other issue that does not qualify as any other Priority Level. Tyler shall provide an initial response to Priority Level 4 incidents within two (2) business days. Tyler shall use commercially reasonable efforts to resolve such support incidents, as well as cosmetic issues, with a future version release. 6.10.a Packet Pg. 196 Incident Escalation Tyler Technology’s software support consists of four levels of personnel: (1) Level 1: front-line representatives (2) Level 2: more senior in their support role, they assist front-line representatives and take on escalated issues (3) Level 3: assist in incident escalations and specialized client issues (4) Level 4: responsible for the management of support teams for either a single product or a product group If a client feels they are not receiving the service needed, they may contact the appropriate Software Support Manager. After receiving the incident tracking number, the manager will follow up on the open issue and determine the necessary action to meet the client’s needs. On occasion, the priority or immediacy of a software support incident may change after initiation. Tyler encourages clients to communicate the level of urgency or priority of software support issues so that VENDOR can respond appropriately. A software support incident can be escalated by any of the following methods: (1) Telephone – for immediate response, call toll-free to either escalate an incident’s priority or to escalate an issue through management channels as described above. (2) Email – clients can send an email to software support in order to escalate the priority of an issue (3) On-line Support Incident Portal – clients can also escalate the priority of an issue by logging into the client incident portal and referencing the appropriate incident tracking number. Remote Support Tool Some support calls require further analysis of the client’s database, process or setup to diagnose a problem or to assist with a question. Tyler will, at its discretion, use an industry-standard remote support tool. Support is able to quickly connect to the client’s desktop and view the site’s setup, diagnose problems, or assist with screen navigation. More information about the remote support tool Tyler uses is available upon request. 6.10.a Packet Pg. 197 Exhibit D DocOrigin End User License Agreement REMAINDER OF PAGE INTENTIONALLY LEFT BLANK 6.10.a Packet Pg. 198 ATTENTION: THE SOFTWARE PROVIDED UNDER THIS AGREEMENT IS BEING LICENSED TO YOU BY ECLIPSE CORPORATION WSL, INC. (Eclipse Corporation) AND IS NOT BEING SOLD. THIS SOFTWARE IS PROVIDED UNDER THE FOLLOWING AGREEMENT THAT SPECIFIES WHAT YOU MAY DO WITH THE SOFTWARE AND CONTAINS IMPORTANT LIMITATIONS ON REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, AND LIABILITIES. DocOrigin SOFTWARE LICENSE IMPORTANT-READ CAREFULLY: This End-User License Agreement ("Agreement" or “EULA”) is a legal agreement between you (either an individual person or a single legal entity, who will be referred to in this EULA as "You") and Eclipse Corporation WSL, Inc. referred to in this EULA as Eclipse Corporation, for the DocOrigin software product that accompanies this EULA, including any associated media, printed materials and electronic documentation (the "Software"). The Software also encompasses any software updates, add- on components, web services and/or supplements that may be provided to you or made available to you after the date you obtain the initial copy of the Software to the extent that such items are not accompanied by a separate license agreement or terms of use. If you receive the Software under separate terms from your distributor, those terms will take precedence over any conflicting terms of this EULA. By installing, copying, downloading, accessing or otherwise using the Software, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, do not install, access or use the Software; instead, you should remove the Software from all systems and receive a full refund. IF YOU ARE AN AGENT OR EMPLOYEE OF ANOTHER ENTITY YOU REPRESENT AND WARRANT THAT (I) THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS DULY AUTHORIZED TO ACCEPT THIS AGREEMENT ON SUCH ENTITY’S BEHALF AND TO BIND SUCH ENTITY, AND (II) SUCH ENTITY HAS FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS AGREEMENT AND PERFORM ITS OBLIGATIONS HEREUNDER. 1. LICENSE TERMS 1.1 In this Agreement a “License Key” means any license key, activation code, or similar installation, access or usage control codes, including serial numbers digitally created and or provided by Eclipse Corporation, designed to provide unlocked access to the Software and its functionality. 1.2 Evaluation License. Subject to all of the terms and conditions of this Agreement, Eclipse Corporation grants You a limited, royalty-free, non-exclusive, non-transferable license to download and install a copy of the Software from www.docorigin.com on a single machine and use it on a royalty-free basis for no more than 120 days from the date of installation (the “Evaluation Period”). You may use the Software during the Evaluation Period solely for the purpose of testing and evaluating it to determine if You wish to obtain a commercial, production license for the Software. This evaluation license grant will automatically end on expiry of the Evaluation Period and you acknowledge and agree that Eclipse Corporation will be under no obligation to renew or extend the Evaluation Period. If you wish to continue using the Software You may, on payment of the applicable fees, upgrade to a full license (as further described in section 1.3 below) on the terms of this Agreement and will be issued with a License Key for the same. If you do not wish to continue to license the Software after expiry of the Evaluation Period, then You agree to comply with the termination obligations set out in section [7.3] of this Agreement. For greater certainty, any document generated by you under an evaluation license will have a ‘spoiler’ or watermark on the output document. Documents generated by DocOrigin software that has a valid license key file also installed will not have the ‘spoiler’ produced. You are not permitted to remove the watermark or ‘spoiler’ from documents generated using the software under an evaluation license. 1.3 Development and Testing Licenses. Development and testing licenses are available for purchase through authorized distributors and resellers of Eclipse Corporation only. Subject to all of the terms and conditions of this Agreement, Eclipse Corporation grants You, a perpetual (subject to termination by Eclipse Corporation due to your breach of the terms of this Agreement), non-exclusive, non-transferable, worldwide non-sub license able license to download and install a copy of the Software from www.docorigin.com on a single machine and use for development and testing to create collateral deployable to Your production system(s). You are not entitled to use a development and testing license for live production purposes. 1.4 Production Licenses. Production licenses are available for purchase through authorized distributors and resellers of Eclipse Corporation only. Subject to all of the terms and conditions of this Agreement, Eclipse Corporation grants You, a perpetual (subject to termination by Eclipse Corporation due to your breach of the terms of this Agreement), non-exclusive, non- transferable, worldwide non-sub license able license to use the Software in accordance with the license type purchased by you 6.10.a Packet Pg. 199 as set out on your purchase order as further described below. For greater certainty, unless otherwise agreed in a purchase order concluded with an approved distributor of the Software, and approved by Eclipse Corporation, the default license to the Software is a per-CPU license as described in A. below: A. Per-CPU. The total number of CPUs on a computer used to operate the Software may not exceed the licensed quantity of CPUs. For purposes of this license metric: (a) CPUs may contain more than one processing core, each group of two (2) processing cores is consider one (1) CPU., and any remaining unpaired processing core, will be deemed a CPU. (b) all CPUs on a computer on which the Software is installed shall be deemed to operate the Software unless You configure that computer (using a reliable and verifiable means of hardware or software partitioning) such that the total number of CPUs that actually operate the Software is less than the total number on that computer. Virtual Machines (“VM’s”) are considered as a server. Installing and configuring the software on multiple VM’s requires one license per VM server. An enterprise license is available upon request. Pricing varies based on the size of the company. B. Per-Document. This is defined as a fee per document based on the total number of documents generated annually by merging data with a template created by the Software. The combined data and template produce documents of one or more pages. A document may contain 1 or more pages. For instance, a batch of invoices for 250 customers may contain 1,000 pages, this will be counted as 250 documents which should correspond to 250 invoices. C. Per-Surface. This is defined as a fee per surface based on the total number of surfaces generated annually by merging data with a template created by the Software. The combined data and template produce documents of one or more pages, the pages may be printed one side (one surface) or duplexed (2 surfaces). The documents may be rendered to a computer file (i.e. PDF), each page placed in the file is considered a surface. A document may contain 1 or more surfaces. For instance, a batch of invoices for 250 customers may contain 500 pages duplexed, this will be counted as 1000 surfaces. 1.5 Disaster Recovery License. You may request a Disaster Recovery license of the Software for each production license You have purchased as a failover in the event of loss of use of the production server(s). This license is for disaster recovery purposes only and under no circumstance may the disaster recovery license be used for production simultaneously with a production license with which it is paired. 1.6 Backup Copies. After installation of the Software pursuant to this EULA, you may store a copy of the installation files for the Software solely for backup or archival purposes. Except as expressly provided in this EULA, you may not otherwise make copies of the Software or the printed materials accompanying the Software. 1.7 Third-Party Software License Rights. If a separate license agreement pertaining to an item of third-party software is: delivered to You with the Software, included in the Software download package, or referenced in any material that is provided with the Software, then such separate license agreement shall govern Your use of that item or version of Third-Party Software. Your rights in respect to any third-party software, third-party data, third-party software or other third-party content provided with the Software shall be limited to those rights necessary to operate the Software as permitted by this Agreement. No other rights in the Software or third-party software are granted to You. 2. LICENSE RESTRICTIONS Any copies of the Software shall include all trademarks, copyright notices, restricted rights legends, proprietary markings and the like exactly as they appear on the copy of the Software originally provided to You. You may not remove or alter any copyright, trademark and/or proprietary notices marked on any part of the Software or related documentation and must reproduce all such notices on all authorized copies of the Software and related documentation. You shall not sublicense, distribute or otherwise make the Software available to any third party (including, without limitation, any contractor, franchisee, agent or dealer) without first obtaining the written agreement of (a) Eclipse Corporation to that use, and (b) such third party to comply with this Agreement. You further agree not to (i) rent, lease, sell, sublicense, assign, or otherwise transfer the Software to anyone else; (ii) directly or indirectly use the Software or any information about the Software in the development of any software that is competitive with the Software, or (iii) use the Software to operate or as a part of a time-sharing service, outsourcing service, service bureau, application service provider or managed service provider offering. You further agree not to reverse engineer, decompile, or disassemble the Software. 3. UPDATES, MAINTENANCE AND SUPPORT 3.1 During the validity period of Your License Key, You will be entitled to download the latest version of the Software from the DocOrigin website www.docorigin.com. Use of any updates provided to You shall be governed by the terms and conditions of this Agreement. Eclipse Corporation reserves the right at any time to not release or to discontinue release of any Software and to alter prices, 6.10.a Packet Pg. 200 features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics of the Software. 3.2 On expiry of your maintenance and support contract, you will have the right to continue using the current version(s) of the Software which you downloaded prior to the date of expiry of your License Key. However, you will need to renew maintenance and support in order to receive a new License Key that will unlock the more current version(s) of the Software. For greater certainty, if you attempt to use an expired License Key to download the latest version of the Software, the Software will revert to being a locked, evaluation copy of that version of the Software. 4. INTELLECTUAL PROPERTY RIGHTS. This EULA does not grant you any rights in connection with any trademarks or service marks of Eclipse Corporation or DocOrigin. All title and intellectual property rights in and to the Software, the accompanying printed materials, and any copies of the Software are owned by Eclipse Corporation or its suppliers. All title and intellectual property rights in and to the content that is not contained in the Software, but may be accessed through use of the Software, is the property of the respective content owners and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. If this Software contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. 5. DISCLAIMER OF WARRANTIES. TO THE GREATEST EXTENT PERMITTED BY LAW, THE LICENSED SOFTWARE AND TECHNICAL SUPPORT PROVIDED BY ECLIPSE CORPORATION HEREUNDER ARE PROVIDED ON AN "AS IS" BASIS AND THERE ARE NO WARRANTIES, REPRESENTATIONS OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, REGARDING THEM OR ANY OTHER PRODUCT OR SERVICE PROVIDED UNDER THIS AGREEMENT OR IN CONNECTION WITH THIS AGREEMENT BY ECLIPSE CORPORATION ECLIPSE CORPORATION DISCLAIM ANY IMPLIED WARRANTIES OR CONDITIONS OF QUALITY, MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. ECLIPSE CORPORATION DOES NOT REPRESENT OR WARRANT THAT THE SOFTWARE SHALL MEET ANY OR ALL OF YOUR PARTICULAR REQUIREMENTS, THAT THE SOFTWARE WILL OPERATE ERROR-FREE OR UNINTERRUPTED OR THAT ALL ERRORS OR DEFECTS IN THE SOFTWARE CAN BE FOUND OR CORRECTED. In certain jurisdictions, some or all of the provisions in this Section may not be effective or the applicable law may mandate a more extensive warranty in which case the applicable law will prevail over this Agreement. 6. INDEMNIFICATION & LIMITATIONS OF LIABILITY. 6.1 Eclipse Corporation shall defend and/or settle at its expense, any claims, actions, allegations or proceedings against You to the extent arising out of or relating to misappropriation or infringement by the Software of any third party’s proprietary or intellectual property right (“Claims”), and Eclipse Corporation shall pay all damages finally awarded by a court of competent jurisdiction to such third party against You, or any settlement amounts agreed by Eclipse Corporation; subject to the conditions that, You shall notify Eclipse Corporation promptly of any You Claims, permit Eclipse Corporation to control the defense and settlement of such Claims and assist Eclipse Corporation, at Eclipse Corporation’s expense, in defending or settling such Claims. Eclipse Corporation shall not be liable for any settlement amounts entered into by You without Eclipse Corporation’s prior written approval. If Eclipse Corporation has reason to believe that it would be subject to an injunction or continuing damages based on the Software, then Eclipse Corporation may (and if Eclipse Corporation or any of its customers or third party software suppliers is subject to an injunction or continuing damages based on the Software), then notwithstanding any other provision in this Agreement, Eclipse Corporation shall be entitled to either modify the Software to make it non-infringing and/or remove the misappropriated material, replace the Software or portion thereof with a service or materials that provide substantially the same functionality or information, or, if neither of the foregoing is commercially practicable, require You to cease using the Software and refund to You (a) a pro rata portion of any one (1) time fees (based on a three (3) year, straight-line depreciation schedule from the date of payment), and (b) any fees that have been pre-paid by You but are unused. The foregoing notwithstanding, Eclipse Corporation shall have no liability for a claim of infringement or misappropriation to the extent caused by (i) the combination of the Software with any other service, software, data or products not provided or approved by Eclipse Corporation; or (ii) the use of any material provided by You or any end users, (iii) any breach by You of this Agreement. THE FOREGOING IS ECLIPSE CORPORATION’S SOLE AND EXCLUSIVE LIABILITY, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY INFRINGEMENT OR MISAPPROPRIATION OF ANY THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ECLIPSE CORPORATION BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, LEGAL EXPENSES, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF REVENUE, LOST OR DAMAGED DATA, LOSS OF COMPUTER TIME, COST OF SUBSTITUTE GOODS OR SERVICES, OR FAILURE TO REALIZE EXPECTED SAVINGS OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, EVEN IF ECLIPSE CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, OR SUCH LOSSES OR DAMAGES ARE FORESEEABLE. 6.10.a Packet Pg. 201 6.2 THE ENTIRE LIABILITY OF ECLIPSE CORPORATION AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SOFTWARE AND TECHNICAL SUPPORT AND ANY OTHER PRODUCTS OR SERVICES SUPPLIED BY ECLIPSE CORPORATION IN CONNECTION WITH THIS AGREEMENT FOR DAMAGES FOR ANY CAUSE AND REGARDLESS OF THE CAUSE OF ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING FUNDAMENTAL BREACH OR NEGLIGENCE, WILL BE LIMITED IN THE AGGREGATE TO THE AMOUNTS PAID BY YOU FOR THE SOFTWARE, TECHNICAL SUPPORT OR SERVICES GIVING RISE TO THE CLAIM. 6.3 THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY CONSTITUTE AN ESSENTIAL PART OF THIS AGREEMENT. YOU ACKNOWLEDGE THAT BUT FOR THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY, NEITHER ECLIPSE CORPORATION NOR ANY OF ITS LICENSORS OR SUPPLIERS WOULD GRANT THE RIGHTS GRANTED IN THIS AGREEMENT. 7. TERM AND TERMINATION 7.1 The term of this Agreement will begin on download of the Software and, in respect of an Evaluation License, shall continue for the Evaluation Period, and in respect of all other license types defined in Section 1, shall continue for as long as You use the Software, unless earlier terminated sooner under this section 7. 7.2 Eclipse Corporation may terminate this Agreement in the event of any breach by You if such breach has not been cured within thirty (30) days of notice to You. No termination of this Agreement will entitle You to a refund of any amounts paid by You to Eclipse Corporation or its applicable distributor or reseller or affect any obligations You may have to pay any outstanding amounts owing to Eclipse Corporation or its distributor. 7.3 Your rights to use the Software will immediately terminate upon termination or expiration of this Agreement. Within thirty (30) days of termination or expiration of this Agreement, You shall purge all Software and all copies thereof from all computer systems and storage devices on which it was stored, and certify such to Eclipse Corporation 8. GENERAL PROVISIONS 8.1 No Waiver. No delay or failure in exercising any right under this Agreement, or any partial or single exercise of any right, will constitute a waiver of that right or any other rights under this Agreement. No consent to a breach of any express or implied term set out in this Agreement constitutes consent to any subsequent breach, whether of the same or any other provision. 8.2 Severability. If any provision of this Agreement is, or becomes, unenforceable, it will be severed from this Agreement and the remainder of this Agreement will remain in full force and effect. 8.3 Assignment. You may not transfer or assign this Agreement (whether voluntarily, by operation of law, or otherwise) without Eclipse Corporation ’s prior written consent. Eclipse Corporation may assign this Agreement at any time without notice. This Agreement is binding upon and will inure to the benefit of both parties, and their respective successors and permitted assigns. 8.4 Governing Law and Venue if You are located in the USA. This Agreement shall be governed by the laws of the State of Texas if You are located in the USA. No choice of laws rules of any jurisdiction shall apply to this Agreement. You consent and agree that the courts of the State of Texas shall have jurisdiction over any legal action or proceeding brought by You arising out of or relating to this Agreement, and You consent to the jurisdiction of such courts for any such action or proceeding. 8.5 Governing Law and Venue if You are not located in the USA. This Agreement shall be governed by the laws of the Province of Ontario in Canada if You are not located in the USA. No choice of laws rules of any jurisdiction shall apply to this Agreement. You consent and agree that the courts of the Province of Ontario in Canada shall have jurisdiction over any legal action or proceeding brought by You arising out of or relating to this Agreement, and You consent to the jurisdiction of such courts for any such action or proceeding. 8.6 Entire Agreement. This Agreement is the entire understanding and agreement between You and Eclipse Corporation with respect to the subject matter hereof, and it supersedes all prior negotiations, commitments and understandings, verbal or written, and purchase order issued by You. This Agreement may be amended or otherwise modified by Eclipse Corporation from time to time and the most recent version of the Agreement will be available on the Eclipse Corporation website www.docorigin.com. Last Updated: July 22, 2017 6.10.a Packet Pg. 202 Exhibit E Statement of Work REMAINDER OF PAGE INTENTIONALLY LEFT BLANK 6.10.a Packet Pg. 203 Revised: 4/17/2019 (CODB) Statement of Work Tyler Technologies Prepared for: City of Diamond Bar, CA 21825 Copley Dr., Diamond Bar, CA 91765 Prepared by: Carrie Giesy One Tyler Drive, Yarmouth, ME 04096 Tyler Technologies, Inc. www.tylertech.com 6.10.a Packet Pg. 204 73 / 73 Table of Contents 1 Executive Summary ............................................................................................................................. 77 1.1 Project Overview ......................................................................................................................... 77 1.2 Product Summary ........................................................................................................................ 77 1.3 Project Timeline .......................................................................................................................... 77 1.4 Project Methodology Overview .................................................................................................. 78 2 Project Governance ............................................................................................................................. 79 2.1 City Governance .......................................................................................................................... 79 2.1.1 City Project Manager ........................................................................................................... 79 2.1.2 Steering Committee ............................................................................................................ 79 2.1.3 Executive Sponsor(s) ........................................................................................................... 80 2.2 Tyler Governance ........................................................................................................................ 80 2.2.1 Tyler Project Manager ............................................................ 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Bookmark not defined. 2.2.2 Tyler Implementation Management ................................................................................... 80 2.2.3 Tyler Executive Management .............................................................................................. 80 2.3 Acceptance and Acknowledgment Process ................................................................................. 90 3 Overall Project Assumptions ............................................................................................................... 91 3.1 Project, Resources and Scheduling ............................................................................................. 91 3.2 Data Conversion .......................................................................................................................... 94 3.3 Data Exchanges, Modifications, Forms and Reports ................................................................... 94 3.4 Hardware and Software .............................................................................................................. 94 3.5 Education ..................................................................................................................................... 95 4 Implementation Stages ....................................................................................................................... 96 4.1 Work Breakdown Structure (WBS) .............................................................................................. 96 4.2 Initiate & Plan (Stage 1) ............................................................................................................... 98 4.2.1 Tyler Internal Coordination & Planning ............................................................................... 98 4.2.2 System Infrastructure Planning ........................................................................................... 99 4.2.3 Project/Phase Planning ..................................................................................................... 100 4.2.4 Project Schedule ................................................................................................................ 101 4.2.5 Stakeholder Presentation .................................................................................................. 102 4.2.6 Control Point 1: Initiate & Plan Stage Acceptance ............................................................ 103 6.10.a Packet Pg. 205 74 / 73 4.3 Assess & Define (Stage 2) .......................................................................................................... 104 4.3.1 Fundamentals Review ....................................................................................................... 104 4.3.2 Current/Future State Analysis ........................................................................................... 105 4.3.3 Data Conversion Planning & Mapping .............................................................................. 106 4.3.4 Standard 3rd Party Data Exchange Planning ..................................................................... 107 4.3.5 Modification Analysis & Specification, if contracted ........................................................ 108 4.3.6 Forms & Reports Planning ................................................................................................. 109 4.3.7 System Deployment .......................................................................................................... 110 4.3.8 Control Point 2: Assess & Define Stage Acceptance ......................................................... 111 4.4 Build & Validate (Stage 3) .......................................................................................................... 113 4.4.1 Configuration & Power User Training ............................................................................... 113 4.4.2 Data Conversion & Validation ........................................................................................... 114 4.4.3 Standard 3rd Party Data Exchange Validation .................................................................. 115 4.4.4 Modification Delivery & Validation, if included in the contract ........................................ 116 4.4.5 Forms & Reports Validation .............................................................................................. 117 4.4.6 Control Point 3: Build & Validate Stage Acceptance ......................................................... 118 4.5 Final Testing & Training (Stage 4) .............................................................................................. 119 4.5.1 Cutover Planning ............................................................................................................... 119 4.5.2 User Acceptance Testing (UAT) ......................................................................................... 120 4.5.3 End User Training .............................................................................................................. 121 4.5.4 Control Point 4: Final Testing & Training Stage Acceptance ............................................. 122 4.6 Production Cutover (Stage 5) .................................................................................................... 123 4.6.1 Final Data Conversion, if applicable .................................................................................. 123 4.6.2 Production Processing & Assistance ................................................................................. 124 4.6.3 Transition to Tyler Support................................................................................................ 125 4.6.4 Schedule Post-Production Services, if applicable .............................................................. 126 4.6.5 Control Point 5: Production Cutover Stage Acceptance ................................................... 127 4.7 Phase/Project Closure (Stage 6) ................................................................................................ 128 4.7.1 Close Phase/Project ........................................................................................................... 128 4.7.2 Control Point 6: Phase/Project Closure Stage Acceptance ............................................... 129 5 Roles and Responsibilities ................................................................................................................. 130 5.1 Tyler Roles and Responsibilities ................................................................................................ 130 6.10.a Packet Pg. 206 75 / 73 5.1.1 Tyler Executive Management ............................................................................................ 130 5.1.2 Tyler Implementation Management ................................................................................. 130 5.1.3 Tyler Project Manager ....................................................................................................... 130 5.1.4 Tyler Implementation Consultants .................................................................................... 131 5.1.5 Tyler Sales Team ................................................................................................................ 132 5.1.6 Tyler Software Support ..................................................................................................... 132 5.1.7 Tyler Systems Management Services ................................................................................ 132 5.2 City Roles and Responsibilities .................................................................................................. 133 5.2.1 City Executive Sponsor ...................................................................................................... 133 5.2.2 City Steering Committee ................................................................................................... 133 5.2.3 City Project Manager ......................................................................................................... 133 5.2.4 City Functional Leads ......................................................................................................... 134 5.2.5 City Power Users ............................................................................................................... 135 5.2.6 City End Users .................................................................................................................... 135 5.2.7 City Technical Support ....................................................................................................... 135 5.2.8 City Upgrade Coordinator ................................................................................................. 136 5.2.9 City Project Toolset Coordinator ....................................................................................... 136 5.2.10 City Change Management Team ....................................................................................... 136 6 Glossary ............................................................................................................................................. 137 7 Munis Conversion Summary ............................................................................................................. 140 7.1 Accounting COA ......................................................................................................................... 140 7.2 Accounting - Actuals .................................................................................................................. 140 7.3 Accounting - Budgets................................................................................................................. 140 7.4 Accounts Payable Master .......................................................................................................... 140 7.5 Accounts Payable - Checks ........................................................................................................ 140 7.6 Accounts Payable - Invoices ...................................................................................................... 140 7.7 General Billing CID ..................................................................................................................... 140 7.8 Project Grant Accounting .......................................................................................................... 141 7.9 Project Grant Accounting - Actuals ........................................................................................... 141 7.10 Project Grant Accounting – Budget ........................................................................................... 141 7.11 Purchase Orders ........................................................................................................................ 141 7.12 Payroll ........................................................................................................................................ 141 6.10.a Packet Pg. 207 76 / 73 7.13 Payroll - Deductions .................................................................................................................. 141 7.14 Payroll – Accrual Balances ......................................................................................................... 141 7.15 Payroll – Accumulators .............................................................................................................. 142 7.16 Payroll – Check History .............................................................................................................. 142 7.17 Payroll – Earning/Deduction Hist. ............................................................................................. 142 7.18 Payroll – PM Action History ....................................................................................................... 142 8 Additional Items: .................................................................................................................................. 62 8.1 Functional Performance ................................................................................................................ 62 8.2 Data Conversion ............................................................................................................................ 62 Appendix A:RFP ....................................................................................................................................... 63 Appendix B: Detailed Processes Covered in the Customized Desktop Documents ................................ 63 6.10.a Packet Pg. 208 77 / 73 1 Executive Summary 1.1 Project Overview The Statement of Work (SOW) documents the Project Scope, methodology, roles and responsibilities, implementation Stages, and deliverables for the implementation of Tyler products. The Project goals are to offer City of Diamond Bar, CA (The City, or the Client) the opportunity to make the City more accessible and responsive to external and internal customer needs and more efficient in its operations through: o Streamlining, automating, and integrating business processes and practices o Providing tools to produce and access information in a real-time environment o Enabling and empowering users to become more efficient, productive and responsive o Successfully overcoming current challenges and meeting future goals 1.2 Product Summary Below, is a summary of the products included in this Project, as well as reference to the City’s functional area utilizing the Tyler product(s). Refer to the Implementation Stages section of this SOW for information containing detailed service components. o Phase Functional Areas Modules Start Date Go-Live Date Financials  Accounting General Ledger  Capital Assets  Cash Management  Contract Management  Project & Grant Accounting  Purchasing  eProcurement  Accounts Receivable  General Billing  Tyler Cashiering  CardConnect Interface June 2019 July 2020 System Wide  Munis Analytics & Reporting o Tyler Reporting Services o Munis Office o HUB  Tyler Forms Processing  Tyler Content Manager SE 6.10.a Packet Pg. 209 78 / 73 Phase Functional Areas Modules Start Date Go-Live Date 2 Human Capital Management  Payroll w/Employee Self Service  HR & Talent Management  Employee Expense Reimbursement  ExecuTime Time & Attendance October 2019 January 2021 1.3 Project Methodology Overview Tyler bases its implementation methodology on the Project Management Institute’s (PMI) Process Groups (Initiating, Planning, Executing, Monitoring & Controlling, and Closing). Using this model, Tyler developed a 6- stage process specifically designed to focus on critical project success measurement factors. Tailored specifically for Tyler’s public sector clients, the project methodology contains Stage Acceptance Control Points throughout each Phase to ensure adherence to Scope, budget, timeline controls, effective communications, and quality standards. Clearly defined, the project methodology repeats consistently across Phases, and is scaled to meet the City’s complexity, and organizational needs. 6.10.a Packet Pg. 210 79 / 73 2 Project Governance The purpose of this section is to define the resources required to adequately establish the business needs, objectives, and priorities for the Project; communicate the goals to other project participants; and provide support and guidance to accomplish these goals. Project governance also defines the structure for issue escalation and resolution, Change Control review and authority, and organizational Change Management activities. The preliminary governance structure establishes a clear escalation path when issues and risks require escalation above the project manager level. Further refinement of the governance structure, related processes, and specific roles and responsibilities occurs during the Initiate & Plan Stage. The path below illustrates an overall team perspective where Tyler and the City collaborate to resolve project challenges according to defined escalation paths. In the event project managers do not possess authority to determine a solution, resolve an issue, or mitigate a risk, Tyler implementation management and the City’s steering committee become the escalation points to triage responses prior to escalation to the City and Tyler executive sponsors. As part of the escalation process, each project governance tier presents recommendations and supporting information to facilitate knowledge transfer and issue resolution. The City and Tyler executive sponsors serve as the final escalation point. 2.1 City Governance Depending on the City’s organizational structure and size, the following governance roles may be filled by one or more people: 2.1.1 City Project Manager The City’s project manager coordinates project team members, subject matter experts, and the overall implementation schedule and serves as the primary point of contact with Tyler. The City’s project manager will be responsible for reporting to the City’s steering committee and determining appropriate escalation points. The City’s Project Manager also as primary level of issue resolution for the Project. 2.1.2 Steering Committee The roles and responsibilities of the City’s steering committee are:  Understands and supports the cultural change necessary for the Project  Fosters an appreciation of the Project’s value throughout the organization  Oversees the City’s project manager and the Project through participation in regular internal meetings  Remains updated on all project progress, project decisions, and achievement of project milestones  Provides support to the City’s project manager by communicating the importance of the Project to all impacted departments  Is responsible for ensuring the Project has appropriate resources  Provides strategic direction to the project team  Makes timely decisions on critical project issues or policy decisions. 6.10.a Packet Pg. 211 80 / 73 The City’s steering committee also serves as secondary level of issue resolution for the Project. 2.1.3 Executive Sponsor(s) The roles and responsibilities of the City’s executive sponsor are:  Provides support to the Project by allocating resources.  Provides strategic direction.  Communicates key issues about the Project and the Project’s overall importance to the City.  When called upon, the executive sponsor also represents the final authority on all escalated project issues.  Engages in the Project, as needed, in order to provide necessary support, oversight, guidance, and escalation.  Does not participate in day-to-day project activities.  Empowers the City’s steering committee, project manager(s), and functional leads to make critical business decisions for the City. 2.1.4 Change Management Team (CMT) The City plans on carrying out change management activities. Its CMT will work closely with the Tyler and City project manager to integrate change management activities into project activities. 2.2 Tyler Governance 2.2.1 Tyler Implementation Management Tyler implementation management has indirect involvement with the Project and is part of the Tyler escalation process. Tyler project manager consults implementation management on issues and outstanding decisions critical to the Project. Implementation management works toward a solution with the Tyler project manager or with the City’s management, as appropriate. Tyler executive management is the escalation point for any issues not resolved at this level. The name(s) and contact information for this resource will be provided and available to the project team. 2.2.2 Tyler Executive Management Tyler executive management has indirect involvement with the Project and is part of the Tyler escalation process. This team member offers additional support to the project team and collaborates with other Tyler department managers, as needed, in order to escalate and facilitate implementation project tasks and decisions. The name(s) and contact information for this resource will be provided and available to the project team. 2.3 Project Administration Project Administration is expected to provide effective project controls to enable the City to accomplish the implementation goals noted in this SOW. The City project manager will collaborate with Tyler to establish mutually agreed upon policies and procedures for project administration. The approach will establish clear 6.10.a Packet Pg. 212 81 / 73 accountability at all levels of the project and may include, but not be limited to, the key elements listed in this section. 2.3.1 Project Reporting Project reporting will involve activities that communicate status, inform the project participants of the following: Project accomplishments, including completed tasks and deliverables; upcoming events and milestones; project issues; project risks and associated mitigation plans; major process/policy decisions made; pending decisions required; timeline; and budget. Tyler and the City project managers will use the project reporting mechanisms noted in this section. 6.10.a Packet Pg. 213 82 / 73 Reporting Mechanism Description 6.10.a Packet Pg. 214 83 / 73 Status Reports Project - regular communications across the project team to inform all stakeholders the overall progress of the project and issues in a timely manner. Certain Status Reports will be produced collaboratively for Steering Committee Meetings, others, produced by Tyler for the City project manager and the project team, while others may be produced by the City project manager for internal City meetings. Tyler Consultants – Each Tyler consultant will submit a weekly status report (ie: trip report) to the Tyler Project Manager for the work performed in the previous week. The site report will document agenda items covered, any agenda items left uncovered, general notes from the sessions, key decisions made, tasks assigned, unresolved items for follow-up. Any progress made against project tasks and key milestones or any identification of issues and risks will be communicated to the Tyler Project Manager. Tyler Project Manager – The Tyler Project Manager will roll up the information from individual status/trip reports from Tyler Consultants into a weekly status report to be distributed to the Steering Committee. This report serves to support the City project manager and the City functional leads as they solicit key decisions and guidance from the Steering Committee and seeks support for and assistance in removing obstacles that threaten the overall project success. The report needs to include the following:  Brief overall “summary status” of the project for an executive audience  Progress against key milestones  Important issues and risks  Project financials (budget, milestones invoiced, milestone paid, project balance, etc.)  External dependencies – if external dependencies are initiated by the City, the City’s project manager will collaborate with the Tyler project manager.  Project deliverables submitted during month that require City sign off and approval.  Status report will include the following items: Status Call Agenda, Recently Completed Tasks, Overdue Tasks, Overdue Conversion Tasks, Upcoming Tasks Upcoming Conversion Tasks, Upcoming Calendar, Issues and Actions, Risk Register and Budget Reconciliation 6.10.a Packet Pg. 215 84 / 73 Requirements Traceability Matrix Requirements Traceability Matrix (RTM) - Tyler will work with the City in a dual effort to track and report to the City which Functional and Technical Requirements have been satisfied during each phase of the project for each of the software modules and services contracted. The RTM will be created based on the list of the Functional and Technical Requirements that were listed in Appendix A of Tyler’s proposal submittal*. Tyler will create the RTM along with collaborative input from the City. As part of the “go-live” acceptance process for each phase, the City and Tyler shall agree that each requirement in the RTM for that phase has been satisfied per Tyler’s responses (from Appendix A where Tyler answered affirmatively that the feature/functionality exists in the installed release). *Appendix A was modified to adjust for modules/functionality that was not purchased under this contract. As such, the modified Appendix A will be used as a guideline for the RTM. 2.3.2 Issues Tracking Upon identification of project issues, Tyler and City project managers must add the issues to a project issue tracking mechanism. Each identified issue will capture the following information:  Unique Issue ID  Reported By/Date  Status (New, Open, In Progress, Closed, Pending)  Module/Business Process  Priority (High, Medium, Low)  Issue Description  Due Date  Comments  Findings  Recommendations  Current Owner  Date Tested  Date Closed  Definition of actions required for resolution 2.3.3 Issues Resolution Following the registration, classification, and assignment of issues, the Tyler and City project managers be responsible for managing the remaining steps in resolving each issue.  The assigned project team members will plan for and resolve their assigned issues  Unit testing of issue fixes will be executed  Issues will be regression-tested, if necessary, and then marked closed if resolved  If regression-testing is unsuccessful, the issue will remain open with further work required 6.10.a Packet Pg. 216 85 / 73  Upon final resolution, the Issues log is updated 2.3.4 Project Team Meetings Tyler and Client will jointly determine specific resource meeting responsibilities and procedures, including project team executive sponsor and individual team member meetings. All standing meetings will require an agenda to be developed and action items recorded by the Tyler Project Manager, unless it is an internal Client meeting, in which case, the Client Project Manager will develop the agenda and record action items. 6.10.a Packet Pg. 217 86 / 73 Meeting Description 6.10.a Packet Pg. 218 87 / 73 Steering Committee Purpose is to inform committee members and project sponsors on overall project progress and to solicit key decisions; Tyler and City project managers will co- facilitate the Steering Committee meeting using an agenda as the framework for discussion. The agenda should also include decisions that need to be made and is not intended to be used as a task by task level. 6.10.a Packet Pg. 219 88 / 73 Weekly Project Status The Tyler project manager will facilitate a weekly meeting among Tyler and City team members. Leads for each functional and technical area will communicate progress achieved against milestones, highlight risks, and raise requiring resolution. 6.10.a Packet Pg. 220 89 / 73 Individual Functional/Technical Implementation sessions Tyler and City project team members will conduct on-going meetings throughout the project, with each team lead facilitating the meeting by arranging a date, time, and location for their respective teams. 6.10.a Packet Pg. 221 90 / 73 2.4 Acceptance and Acknowledgment Process All Deliverables and Control Points must be accepted or acknowledged following the process below. Acceptance requires a formal sign-off while acknowledgement may be provided without formal sign-off at the time of delivery. The following process will be used for accepting or acknowledging Deliverables and Control Points:  The City shall have fifteen (15) business days from the date of delivery, or as otherwise mutually agreed upon by the parties in writing, to accept or acknowledge each Deliverable or Control Point. If the City does not provide acceptance or acknowledgement within fifteen (15) business days, or the otherwise agreed upon timeframe, not to be unreasonably withheld, Tyler deems the Deliverable or Control Point as accepted.  If the City does not agree the particular Deliverable or Control Point meets City’s requirements, the City shall notify Tyler project manager, in writing, with reasoning within twenty-five (25) business days, or the otherwise agreed-upon timeframe, not to be unreasonably withheld, of receipt of the Deliverable.  Tyler shall address any deficiencies and redeliver the Deliverable or Control Point within fifteen (15) business days, or the otherwise agreed upon timeframe, not to be unreasonably withheld. The City shall then have ten (10) business days from receipt of the redelivered Deliverable or Control Point to accept or again submit written notification of reasons for rejecting the milestone. If the City does not provide acceptance or acknowledgement within ten (10) business days, or the otherwise agreed upon timeframe, not to be unreasonably withheld, Tyler deems the Deliverable or Control Point as accepted. 6.10.a Packet Pg. 222 91 / 73 3 Overall Project Assumptions 3.1 Project, Resources and Scheduling  Project resource assignments/scheduling will be provided with contract execution (per 2.2.2 & 2.2.3), additional project activities will begin after the Agreement has been fully executed.  The City has the ability allocate additional internal resources if needed. The City also ensures the alignment of their budget and Scope expectations.  The City will ensure that the assigned resources are available, and they possess the required business knowledge to complete their assigned tasks successfully. Should there be a change in resources, the City will ensure the replacement resource is brought up to date on the project. The City will perform high level change management activities to ensure employees’ buy-in into the change process.  Tyler will ensure that the assigned resources are available, and capable of delivering the assigned services Should there be a change in Tyler resources, the City will approve the replacement resource in advance to ensure he/she has similar experience and skillsets.  Tyler and the City provide adequate resources to support the efforts to complete the Project as scheduled and within the constraints of the Project budget.  Abbreviated timelines and overlapped Phases can result in Project delays if there are not sufficient resources assigned to complete all required work as scheduled.  Changes to Project Plan, availability of resources or changes in Scope may result in schedule delays. Any impact from the delay should be addressed via the change control process/document, per terms of the Agreement between Tyler and the City.  Tyler provides a detailed written agenda and notice of any meeting prerequisites to the City’s project manager ten (10) business days prior to any scheduled on site or remote sessions. The agenda must include detailed descriptions of all topics that will be covered during the sessions, allowing the City to assign appropriate resources.  Tyler provides notice of any infrastructure prerequisites to the City’s project manager a minimum of forty (40) business days prior to any key deliverable due dates.  City’s meeting attendees complete meeting prerequisites prior to applicable scheduled activities.  Tyler provides guidance for configuration and processing options available within the Tyler software. The City is responsible for making decisions based on the options available. Tyler and the City implement the City’s preferred options and configuration subject to the 70/30 work split.  70/30 Implementation Consultant/City Workload assumptions 6.10.a Packet Pg. 223 92 / 73 Description of Work City Responsibility Tyler’s Responsibility Data Conversions City will be responsible for extracting and cleansing data from the legacy system, creating crosswalks/mappings, loading conversion file to Munis environment, validating converted data. Prepare data in required data conversion format, apply mapping/business rules, create conversion file and deliver to City. Data Interfaces (using import/export) City will be responsible for extracting data from the legacy system, assisting to define crosswalks/mappings, assisting with validating of imported data. Define process for extracting data from one system and mapping it to the required import format, prepare import in required format, test import with City, and adjust interface mappings/program as necessary until correct. Reports Assist with the development of report specifications, test report and provide feedback. Analyze report needs and provide comparable report options in Munis. Assist in determining what reports would require custom development and assist with specification development. Work with City to define specifications for reports, Workflow Assist with the development of workflow specifications, create 30% of workflows in Munis, test workflows and provide feedback. Work with City to define flowcharts for each workflow process, create 70% of workflows in Munis, and assist with adjusting workflows based on City feedback. Security Assist in defining user permissions, setup 30% of security roles in Munis, test setup and provide feedback. Work with City to define security roles and permissions, setup 70% of security roles in Munis, assist with adjusting security based on City feedback. System Design & Configuration Provide current business process information and respond to questions related to new system setup, configure 30% of codes in Munis. Work with City to obtain necessary information, setup and configure 70% of codes in Munis based on City needs, document configuration decisions. Testing Test system configuration, document findings/results, and communicate necessary changes to Tyler. Assist with adjusting system configuration based on feedback from City, respond to City questions related to testing. Test Scripts Customize baseline test scripts, perform testing based on test scripts, document findings/results, and communicate necessary changes to Tyler. Provide baseline test scripts that the City can customize based on scenarios they desire to test. Assist with testing and documentation of findings, assist 6.10.a Packet Pg. 224 93 / 73 with adjusting system configuration based on feedback from City. Core Training Attend training. Conduct training for the City’s core project team. End User Training Review Training Plan and provide feedback to Tyler. Create customized guides/manuals, PowerPoint presentations, classroom assignments and communicate necessary changes to Tyler. Lead all training courses. Develop Training Plan and agendas for EUT.  In the event the City elects to add and/or modify current business policies during the course of this Project, such policy changes are the City’s responsibility to define, document, and implement. Unless the change is recommended by Tyler, in which case, Tyler will assist the City to define and implement.  The City makes timely Project related decisions in order to achieve scheduled due dates on tasks and prepare for subsequent training sessions. Decisions left unmade may affect the schedule, as each analysis and implementation session build on the decisions made in prior sessions.  “Out of Scope” request(s) will be addressed via a Change Request and approved/declined through the parties Change Control process.  Tyler and the City will respond to information requests in a comprehensive and timely manner, in accordance with the Project Plan. 3.2 Functional Requirements In its RFP, the City has identified a set of functional requirements and business processes that must be addressed during the implementation to enable the system to support the City’s business functions. The City will hold Tyler responsible in accordance with Tyler’s response to those requirements. To the extent any requirements are removed at a later time, the removal must be documented and mutually agreed upon. Once approved, Tyler is no longer responsible to those requirements. Where Tyler responded to a requirement as “supported,” that requirement is considered to be in-scope. Tyler and the City will work together to identify whether a changed requirement results in additional scope and/or additional cost based on Tyler’s Proposal response. The City understands and agrees that these requirements may change during the “Future State Design” phase, therefore a Requirements Traceability Matrix will be maintained throughout the project to track functional requirements and a final review will be performed before Production Cut-Over to document any potential issues. 6.10.a Packet Pg. 225 94 / 73 3.3 Data Conversion  The City produces the data files needed for conversion from the Legacy System in order to provide them to Tyler on the specified due date(s).  Each Legacy System data file submitted for conversion includes all associated records in a single approved file layout.  The City understands the Legacy System data extract(s) must be provided to Tyler in the same format each time unless changes are mutually agreed upon in advance. If not, negative impacts to the schedule, budget, and resource availability may occur and/or data in the new system may be incorrect.  During this process, the City may need to correct data scenarios in the Legacy System prior to the final data pull. This is a complex activity and requires due diligence by the City to ensure all data pulled includes all required data and the Tyler system contains properly mapped data. 3.4 Data Exchanges, Modifications, Forms and Reports  The City will work with Tyler to provide the information needed to create a Legacy Systems Data Schema so that it can be mapped to the Tyler standard data format.  The City represents that the Legacy System vendor possesses the knowledge of how to program their portion of the interaction and understands how to manipulate the data received.  The City is on a supported, compatible version of the Legacy System vendor software or Tyler standard Data Exchange tools may not be available.  The City is willing to make reasonable business process changes rather than expecting the product to conform to every aspect of their current system/process. However, if process changes do not conform to Federal or State government mandated requirements that are beyond the control of the City, then Tyler must find other workaround solutions to ensure compliance.  Any Modification requests not expressly stated in the contract are out of Scope. Modifications requested after contract signing have the potential to change cost, Scope, schedule, and production dates for project Phases. Modification requests not in Scope must follow the Project Change Request process. 3.5 Hardware and Software  Tyler will initially install the most current generally available version of the purchased Tyler software.  The City will provide network access for Tyler modules, printers, and Internet access to all applicable City and Tyler project staff. 6.10.a Packet Pg. 226 95 / 73  The City has in place all hardware, software, and technical infrastructure necessary to support the Project.  The City’s system hardware and software meet Tyler standards to ensure sufficient speed and operability of Tyler software. Tyler will not support use of software if the City does not meet minimum standards of Tyler’s published specifications. 3.6 Education  Throughout the Project lifecycle, the City provides a training room for Tyler staff to transfer knowledge to the City resources, for both onsite and remote sessions. If Phases overlap, the City will provide multiple training facilities to allow for concurrent sessions.  The training room is set up in a classroom setting. The City determines the number of workstations in the room. Tyler recommends every person attending a scheduled session with a Tyler Consultant or Trainer have their own workstation. However, Tyler requires there be no more than two (2) people at a given workstation.  The City provides a workstation which connects to the Tyler system for the Tyler trainer who is conducting the session. The computer should be connected to a City-provided projector, allowing all attendees the ability to actively engage in the training session.  The City’s testing database contains the Tyler software version required for delivery of the Modification prior to the scheduled delivery date for testing.  The City is responsible for verifying the performance of the Modification as defined by the specification.  Users performing user acceptance testing (UAT) have attended all applicable training sessions prior to performing UAT. 6.10.a Packet Pg. 227 96 / 73 4 Implementation Stages 4.1 Work Breakdown Structure (WBS) The Work Breakdown Structure (WBS) is a hierarchical representation of a Project or Phase broken down into smaller, more manageable components. The top-level components are called “Stages” and the second level components are called “work packages.” The work packages, shown below each Stage, contain the high-level work to be done. The detailed Project Plan, developed during Initiate & Plan and finalized dur ing Assess & Define, will list the tasks to be completed within each work package. Each Stage ends with a “Control Point”, confirming the work performed during that Stage of the Project. 6.10.a Packet Pg. 228 97 / 73 6.10.a Packet Pg. 229 98 / 73 4.2 Initiate & Plan (Stage 1) The Initiate & Plan Stage creates a foundation for the Project through identification of City and Tyler Project Management teams, development of implementation management plans, and the provision and discussion of system infrastructure requirements. City’s participation in gathering information is critical. Tyler Project Management teams present initial plans to stakeholder teams at Stage end. 4.2.1 Tyler Internal Coordination & Planning Prior to Project commencement, Tyler management staff assigns a project manager. Tyler provides the City with initial Project documents used in gathering basic information, which allow for preliminary planning and scheduling. City’s participation in gathering requested information by provided deadlines ensures the Project moves forward in a timely fashion. Internally, the Tyler project manager coordinates with sales to ensure the transfer of all vital information from the sales process prior to scheduling a Project Planning Meeting with the City. During this step, Tyler will work with the City to establish the date(s) for the Project/Phase Planning session. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 1 Tyler Internal Coordination & Planning TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t Ma n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t Fu n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Assign Tyler project manager A R I I I Provide initial Project documents to the City A I R C I Sales to Implementation knowledge transfer A I R C Internal planning and phase coordination A R C 6.10.a Packet Pg. 230 99 / 73 4.2.2 System Infrastructure Planning The City provides, purchases or acquires hardware according to hardware specifications provided by Tyler and ensures it is available at the City’s site. The City completes the system infrastructure audit, ensuring vital system infrastructure information is available to the Tyler implementation team, and verifies all hardware compatibility with Tyler solutions. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 1 System Infrastructure Planning TYLER CLIENT TASKS Ty l e r E x e c u t i v e Ma n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i ng C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Provide system hardware specifications I R A I C Make hardware available for Installation I C A R Install system hardware, if applicable I C A R Complete system infrastructure audit I C A R 6.10.a Packet Pg. 231 100 / 73 4.2.3 Project/Phase Planning Project and Phase planning provides an opportunity to review the contract, software, data conversions and services purchased, identify Applications to implement in each Phase (if applicable), and discuss implementation timeframes. The Tyler project manager delivers an Implementation Management Plan, which is mutually agreeable by City and Tyler. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 1 Project/Phase Planning TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t Co o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Perform Project/Phase Planning A R I C C I Deliver implementation management plan A R C C I 6.10.a Packet Pg. 232 101 / 73 4.2.4 Project Schedule City and Tyler will mutually develop an initial Project Schedule. The initial schedule includes a detailed timeline of activities, deliverables, milestones, assigned resources, and onsite/offsite weeks for each Tyler consultant assigned to the project. The City understands that the detailed Project Schedule may need to be modified and refined as new information emerges or new circumstances occur. This initial Schedule will allow the City to schedule its resources and review it against the City’s blackout dates. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 1 Project Schedule TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a Co n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t Po w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Develop initial Project Schedule A R I C I I Deliver Project Plan and schedule for Project Phase A R I I I C C I I I City reviews Project Plan & initial schedule C I A R C C C City approves Project Plan & initial schedule I I A R C C I I I I I 6.10.a Packet Pg. 233 102 / 73 4.2.5 Stakeholder Presentation Tyler project manager will conduct a kick off meeting with City stakeholders to communicate successful Project criteria, Project goals, Deliverables, a high-level milestone schedule, and roles and responsibilities of Project participants. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 1 Stakeholder Presentation TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t De p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Present overview of Project Deliverables, Project Schedule and roles and responsibilities in a kick off meeting with City project stakeholders A R I I I I C I I I I I I I Communicate successful Project criteria and goals I A R C I I C I I 6.10.a Packet Pg. 234 103 / 73 4.2.6 Control Point 1: Initiate & Plan Stage Acceptance Acceptance criteria for this Stage includes completion of all criteria listed below. Advancement to the Assess & Define Stage is dependent upon Tyler’s receipt of the Stage Acceptance. 4.2.6.1 Initiate & Plan Stage Deliverables o Implementation Management Plan o Objective: Update and deliver baseline management plans to reflect the approach to the City’s Project. o Scope: The Implementation Management addresses how communication, quality control, risks/issues, resources and schedules, and Software Upgrades (if applicable) will be managed throughout the lifecycle of the Project. o Acceptance criteria: City reviews and acknowledges receipt of Implementation Management Plan. o Project Plan/Schedule o Objective: Provide a comprehensive list of tasks, timelines and assignments related to the Deliverables of the Project. o Scope: Task list, assignments and due dates o Acceptance criteria: City acceptance of schedule based on City resource availability and Project budget and goals. o Project Kick off Meeting o Objective: Present an overview of project deliverables, timeline and roles and responsibilities. o Scope: Conduct a kick off meeting with City project stakeholders and develop a PowerPoint presentation to go over objectives o Acceptance criteria: City acceptance of kick off meeting presentation materials and agrees to the time and date of the kick off meeting. 4.2.6.2 Initiate & Plan Stage Acceptance Criteria  Hardware Installed  System infrastructure audit complete and verified  Implementation Management Plan delivered  Project Plan/Schedule delivered; dates confirmed  Stakeholder Presentation and associated PowerPoint complete o 6.10.a Packet Pg. 235 104 / 73 4.3 Assess & Define (Stage 2) The primary objective of Assess & Define is to gather information about current City business processes and translate the material into future business processes using Tyler Applications. Tyler uses a variety of methods for obtaining the information, all requiring the collaboration of the City. The City shall provide complete and accurate information to Tyler staff for analysis and understanding of current workflows and business processes. 4.3.1 Fundamentals Review Fundamentals Review provides functional leads and Power Users an overall understanding of software capabilities prior to beginning current and future state analysis. The primary goal is to provide a basic understanding of system functionality, which provides a foundation for upcoming conversations regarding future state processing. Tyler utilizes a variety of methods for completing fundamentals training including the use of eLearning, videos, documentation, and walkthroughs. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed o STAGE 2 Assess & Define TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n Co n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e Ma n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Schedule fundamentals review & provide fundamentals materials & prerequisites, if applicable A R I C I I I Complete fundamentals materials review and prerequisites I A R I C Ensure all scheduled attendees are present I I A R C I Facilitate fundamentals review A R I I I 6.10.a Packet Pg. 236 105 / 73 4.3.2 Current/Future State Analysis City and Tyler evaluate:  Current state processes  Options within the new software  Pros and cons of each option based on current or desired state  Make decisions about future state configuration and processing. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 Current/Future State Analysis TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Provide Current/Future State analysis materials to the City, as applicable A R I C I I Conduct Current & Future State analysis A R I C I C Provide pros and cons of Tyler software options A R I C I C Make Future State Decisions according to due date in the Project Plan I I C A R I C I Record Future State decisions A R I C I C 6.10.a Packet Pg. 237 106 / 73 4.3.3 Data Conversion Planning & Mapping This work package includes the activities to be performed to prepare the conversion data from the City’s Legacy System(s) to the Tyler system. Tyler staff and the City work together to complete Data Mapping for each piece of data (as outlined in the Agreement) from the Legacy System to a location in the Tyler system. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 Data Conversion Planning & Mapping TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t Te c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Review contracted data conversion(s) options A R I C C C C Map data from Legacy System to Tyler system I C I A C C R Pull conversion data extract I I A C C R Run balancing Reports for data pulled and provide to Tyler I I A C R I Review and approve initial data extract A I C R I I Correct issues with data extract, if needed I C C A C C R 6.10.a Packet Pg. 238 107 / 73 4.3.4 Standard 3rd Party Data Exchange Planning Standard Data Exchange tools are available to allow the City to get data in and out of the Tyler system with external systems. Data exchange tools can take the form of Imports and Exports, and Interfaces. A Standard Interface is a real-time or automated exchange of data between two systems. This could be done programmatically or through an API. It is Tyler’s responsibility to ensure the Tyler programs operate correctly. It is the City’s responsibility to ensure the third party program operates or accesses the data correctly. The City and Tyler project managers will work together to define/confirm which Data Exchanges are needed (if not specifically outlined in the Agreement). Tyler will provide a file layout for each Standard Data Exchange. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 Standard 3rd Party Data Exchange Planning TYLER CLIENT TASKS Ty l e r Ex e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i en t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Review Standard or contracted Data Exchanges A R C I I C Define or confirm needed Data Exchanges I C A C C R 6.10.a Packet Pg. 239 108 / 73 4.3.5 Modification Analysis & Specification, if contracted Tyler staff conducts additional analysis and develops specifications based on information discovered during this Stage. The City reviews the specifications and confirms they meet the needs of the City prior to acceptance. Out of Scope items or major changes to specifications after acceptance may require a Change Request. Tyler’s intention is to minimize Modifications by using Standard functionality within the Application, which may require a change in the City’s business process. It is the responsibility of the City to detail all of their needs during the Assess and Define Stage. Tyler will write up specifications for contracted program Modifications. Upon City’s approval of the specifications, Tyler will make the agreed upon Modifications to the respective program(s). Once the Modifications have been delivered, the City will test and approve those changes during the Build and Validate Stage. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 Modification Analysis & Specification, if contracted TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t Te c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Analyze contracted modified program requirements A C R C C I C C Develop specification document(s) A I C R I I I I Review specification document(s); provide changes to Tyler, if applicable I C C A R I C C Sign-off on specification document(s) and authorize work I I A R C I I C 6.10.a Packet Pg. 240 109 / 73 4.3.6 Forms & Reports Planning City and Tyler project managers review Forms and Report needs. Items that are included in the Agreement are either Standard Forms and Reports or known/included Modification(s). Items not included in the Agreement could be either City-developed Reports or a newly discovered Modification that will require a Change Request. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 Forms & Reports Planning TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t Ma n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t Fu n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Review required Forms output A R C I C I Review and complete Forms options and submit to Tyler I I A R C Review in Scope Reports A R I C C Identify additional Report needs I C A R C Add applicable tasks to Project schedule A R I C C I I I 6.10.a Packet Pg. 241 110 / 73 4.3.7 System Deployment The Tyler Technical Services team Installs Tyler Applications on the server (hosted or client-based) and ensures the platform operates as expected. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 2 System Deployment TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t He a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Install contracted software on server A I R I C Ensure platform operates as expected A I R I C 6.10.a Packet Pg. 242 111 / 73 4.3.8 Control Point 2: Assess & Define Stage Acceptance Acceptance criteria for this Stage includes completion of all criteria listed below. Advancement to the Build & Validate Stage is dependent upon Tyler’s receipt of the Stage Acceptance. 4.3.8.1 Assess & Define Stage Deliverables o Completed analysis Questionnaire o Objective: Gather and document information related to City’s business processes for current/future state analysis as it relates to Tyler approach/solution. o Scope: Provide comprehensive answers to all questions on Questionnaire(s). o Acceptance criteria: City accepts the completed Questionnaire based on the thoroughness of capturing all City business practices to be achieved through Tyler solution. o Data conversion summary and specification documents o Objective: Define data conversion approach and strategy. o Scope: Data conversion approach defined, data extract strategy, conversion and reconciliation strategy. o Acceptance criteria: Data conversion document(s) delivered to the City, reflecting complete and accurate conversion decisions. o Modification specification documents, if contracted o Objective: Provide comprehensive outline of identified gaps, and how the modified program meets the needs of the City. o Scope: Design solution for Modification. o Acceptance criteria: City accepts Modified Specification Document(s) and agrees that the proposed solution meets their requirements. o Completed Forms options and/or packages o Objective: Provide specifications for each City in Scope form, Report and output requirements. o Scope: Complete Forms package(s) included in agreement and identify Report needs. o Acceptance criteria: Identify Forms choices and receive supporting documentation. o Installation checklist o Objective: Installation of purchased Tyler software, in three (3) environments – production, test and training. o Scope: Tyler will conduct an initial coordination call, perform an installation of the software included in the Agreement, conduct follow up to ensure all tasks are complete, and complete server system administration training, unless the City is hosted. o Acceptance criteria: Tyler software is successfully installed and available to authorized users, City team members are trained on applicable system administration tasks. 4.3.8.2 Assess & Define Stage Acceptance Criteria  Tyler software is installed.  Fundamentals review is complete.  Required Form information complete and provided to Tyler.  Current/Future state analysis completed; Questionnaires delivered and reviewed. 6.10.a Packet Pg. 243 112 / 73  Data conversion mapping and extractions completed and provided to Tyler. 6.10.a Packet Pg. 244 113 / 73 4.4 Build & Validate (Stage 3) The objective of the Build & Validate Stage is to prepare the software for use in accordance with the needs of the City identified during the Assess and Define Stage, preparing the City for Final Testing and Training. 4.4.1 Configuration & Power User Training Tyler staff collaborates with the City to complete software configuration based on the outputs of the future state analysis performed during the Assess and Define Stage. Tyler staff will train the City’s Power Users to prepare them for the Validation of the software. The City collaborates with Tyler staff iteratively to Validate software configuration. Tyler will be responsible for 70% of the configuration work while the City will be responsible for 30% of the configuration work. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed o STAGE 3 Build & Validate TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Perform configuration A R I R I Power User process and Validation training A R I C I C I Validate configuration I C A C R C Create customized user documentation (Appendix B) A R I C 6.10.a Packet Pg. 245 114 / 73 4.4.2 Data Conversion & Validation Tyler completes an initial review of the converted data for errors. With assistance from the City, the Tyler Data Conversion Team addresses items within the conversion program to provide the most efficient data conversion possible. With guidance from Tyler, the City reviews specific data elements within the system and identifies and reports discrepancies in writing. Iteratively, Tyler collaborates with the City to address conversion discrepancies prior to acceptance. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed o STAGE 3 Data Conversion & Validation TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & Re p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Write and run data conversion program against Client data A I C R C Complete initial review of data errors A I C R I I C Review data conversion and submit needed corrections I C I A C R C Revise conversion program(s) to correct error(s) A I C R I I C C 6.10.a Packet Pg. 246 115 / 73 4.4.3 Standard 3rd Party Data Exchange Validation Tyler provides training on Data Exchange(s) and the City tests each Data Exchange. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 3 Standard 3rd Party Data Exchange Validation TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r Im p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Train Data Exchange(s) processing in Tyler software A R C I I I C I Coordinate 3rd Party Data Exchange activities I I A C C R Test all Standard 3rd party Data Exchange(s) I C A C I R C 6.10.a Packet Pg. 247 116 / 73 4.4.4 Modification Delivery & Validation, if included in the contract Tyler delivers in Scope Modification(s) to the City for preliminary testing. Final acceptance will occur during the Final Testing and Training Stage. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 3 Modification Delivery & Validation, if contracted TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n Ex p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Develop and deliver contracted modified program(s) A I C I R I C I C I C Test contracted modified program(s) in isolated database I C C A C R C Report discrepancies between specification and delivered contracted modified program(s) I I I A R C C Make corrections to contracted modified program(s) as required A I C I R I C C I 6.10.a Packet Pg. 248 117 / 73 4.4.5 Forms & Reports Validation Tyler provides training on Standard Forms/Reports and the City tests each Standard Form/Report. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed o STAGE 3 Forms & Reports Validation TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t Co o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Standard Forms & Report training A R I C C I Test Standard Forms & Reports I C C A C R C 6.10.a Packet Pg. 249 118 / 73 4.4.6 Control Point 3: Build & Validate Stage Acceptance Acceptance criteria for this Stage includes all criteria listed below. Advancement to the Final Testing & Training Stage is dependent upon Tyler’s receipt of the Stage Acceptance. 4.4.6.1 Build & Validate Stage Deliverables o Initial data conversion o Objective: Convert Legacy System data into Tyler system. o Scope: Data conversion program complete; deliver converted data for review. o Acceptance criteria: Initial error log available for review. o Data conversion verification document o Objective: Provide instructions to the City to verify converted data for accuracy. o Scope: Provide self-guided instructions to verify specific data components in Tyler system. o Acceptance criteria: City accepts data conversion delivery; City completes data issues log. o Installation of Modifications on the City’s server(s) *except for hosted Clients o Objective: Deliver Modification(s) in Tyler software. o Scope: Program for Modification is complete and available in Tyler software, Modification testing. o Acceptance criteria: Delivery of Modification(s) results in objectives described in the specifications signed by the City. o Standard Forms & Reports Delivered o Objective: Provide Standard Forms & Reports for review. o Scope: Installation of all Standard Forms & Reports included in the Agreement. o Acceptance criteria: Standard Forms & Reports available in Tyler software for testing in Stage 4. o Customized User Documentation o Objective: Provide documentation customized based on the City’s processes o Scope: Create and deliver process documentation for process noted in Appendix B o Acceptance criteria: Customized documents reviewed and accepted by the City 4.4.6.2 Build & Validate Stage Acceptance Criteria  Application configuration completed.  Standard Forms & Reports delivered and available for testing in Stage 4.  Data conversions (except final pass) delivered.  Standard 3rd party Data Exchange training provided.  Modifications delivered and available for testing in Stage 4.  The City and Tyler have performed a review of primary configuration areas to Validate completeness and readiness for testing and acceptance in Stage 4. 6.10.a Packet Pg. 250 119 / 73 4.5 Final Testing & Training (Stage 4) During Final Testing and Training, Tyler and the City review the final Cutover plan. A critical Project success factor is the City understanding the importance of Final Testing and Training and dedicating the resources required for testing and training efforts in order to ensure a successful Production Cutover. 4.5.1 Cutover Planning City and Tyler project manager(s) discuss final preparations and critical dates for Production Cutover. Tyler delivers a Production Cutover Checklist to outline Cutover tasks to help prepare the City for success. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed o STAGE 4 Cutover Planning TYLER CLIENT TASKS Ty l e r Ex e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Cutover Planning Session A R C I C C C C C C Develop Production Cutover Checklist A R C I I C C I I C 6.10.a Packet Pg. 251 120 / 73 4.5.2 User Acceptance Testing (UAT) The City performs User Acceptance Testing to verify software readiness for day-to-day business processing. Tyler provides a Test Plan for users to follow to ensure proper Validation of the system. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 4 User Acceptance Testing (UAT) TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i ve S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e Co o r d i n a t o r Deliver Test Plan for User Acceptance Testing A R C I I Perform User Acceptance Testing I C A R C C C I I C I Accept modified program(s), if applicable I I I A R C I C C Validate Report performance I C C A C R C 6.10.a Packet Pg. 252 121 / 73 4.5.3 End User Training End Users attend training sessions to learn how to utilize Tyler software. Training focuses primarily on day-to- day City processes that will be delivered via group training, webinar, eLearnings and/or live training sessions. Tyler will provide 5 days of financial end user training and 5 days of HCM end user training with up to the maximum number of users as defined in the Agreement, or as otherwise mutually agreed. City users who attended the Tyler sessions may train any City users not able to attend the Tyler sessions or additional sessions may be contracted at the applicable rates for training. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 4 End User Training TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s Ex p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t En d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Conduct user training sessions A R C I I I I I Conduct End User training sessions A R I I C I C I I I I ` 6.10.a Packet Pg. 253 122 / 73 4.5.4 Control Point 4: Final Testing & Training Stage Acceptance Acceptance criteria for this Stage includes all criteria listed below. Advancement to the Production Cutover Stage is dependent upon Tyler’s receipt of the Stage Acceptance. 4.5.4.1 Final Testing & Training Stage Deliverables o Production Cutover checklist o Objective: Provide a detailed checklist outlining tasks necessary for production Cutover. o Scope: Dates for final conversion, date(s) to cease system processing in Legacy System, date(s) for first processing in Tyler system, contingency plan for processing. o Acceptance criteria: Definition of all pre-production tasks, assignment of owners and establishment of due dates. o User Acceptance Test Plan o Objective: Provide testing steps to guide users through testing business processes in Tyler software. o Scope: Testing steps for Standard business processes. o Acceptance criteria: Testing steps have been provided for Standard business processes. o Requirements Traceability Matrix o Objective: The RTM is created by associating requirements with system functionality. As part of the “go-live” acceptance process for each phase, the City and Tyler shall agree that each requirement in the RTM for that phase has been satisfied. o Scope: City will review requirements listed in the City’s RFP against the fully configured system. Any uncovered gaps must be documented as to whether it is: 1) truly a gap and was missed by the implementation team, 2) not a gap as another process replaces the requirements, or 3) the City deems that it no longer needs this feature. For those gaps that require Tyler’s further attention, Tyler will either re-configure or create a workaround at no additional cost to the City. Anything that requires development activity will need to be evaluated for potential impact to scope and timeline. o Acceptance Criteria: All gaps have been documented and either explained or resolved. 4.5.4.2 Final Testing & Training Stage Acceptance Criteria  Production Cutover Checklist delivered and reviewed.  Modification(s) tested and accepted, if applicable.  Standard 3rd party Data Exchange programs tested and accepted.  Standard Forms & Reports tested and accepted.  User acceptance testing completed.  RTM reviews and issues documented.  End User training completed. 6.10.a Packet Pg. 254 123 / 73 4.6 Production Cutover (Stage 5) City and Tyler resources complete tasks as outlined in the Production Cutover Plan and the City begins processing day-to-day business transactions in the Tyler software. Following Production Cutover, the City transitions to the Tyler support team for ongoing support of the Application. 4.6.1 Final Data Conversion, if applicable The City provides final data extract and Reports from the Legacy System for data conversion and Tyler executes final data conversion. The City may need to manually enter into the Tyler system any data added to the Legacy System after final data extract. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 5 Final Data Conversion, if applicable TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n Ma n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t Ma n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Provide final data extract C I I A C I I I I R Provide final extract balancing Reports I I A C R I Convert and deliver final pass of data A I I R I I I C Validate final pass of data in Test environment I C C I A C R C Load final conversion pass to Production environment I I I A C I C R 6.10.a Packet Pg. 255 124 / 73 4.6.2 Production Processing & Assistance Tyler staff collaborates with the City during Production Cutover activities. The City transitions to Tyler software for day-to day business processing. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 5 Production Processing & Assistance TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r Im p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Production processing C C I I A R R R R R R I I Provide production assistance A R C I C C C C C C 6.10.a Packet Pg. 256 125 / 73 4.6.3 Transition to Tyler Support Tyler project manager(s) introduce the City to the Tyler Support team, who provides the City with day-to-day assistance following Production Cutover. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 5 Transition to Tyler Support TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a Co n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t Po w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Develop internal support plan I A R C C C C C C C Conduct transfer to Support meeting A I C R C C C C I I C I I 6.10.a Packet Pg. 257 126 / 73 4.6.4 Schedule Post-Production Services, if applicable Tyler provides post-production services if included in the Agreement. Prior to scheduling services, the Tyler project manager(s) collaborate with City project manager(s) to identify needs. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 5 Schedule Post-Production Services, if applicable TYLER CLIENT TASKS Ty l e r E x e c u t i v e M a n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t Ma n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i n g C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t Fu n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Identify topics for post-production services C C A R I C I Schedule services for post-production topics A R I C C I C I 6.10.a Packet Pg. 258 127 / 73 4.6.5 Control Point 5: Production Cutover Stage Acceptance Acceptance criteria for this Stage includes all criteria listed below. Advancement to the Phase/Project Closure Stage is dependent upon Tyler’s receipt of this Stage Acceptance. 4.6.5.1 Production Cutover Stage Deliverables o Final data conversion, if applicable o Objective: Ensure (in Scope) Legacy System data is available in Tyler software in preparation for production processing. o Scope: Final passes of all conversions completed in this Phase. o Acceptance criteria: Data is available in production environment. o Support transition documents o Objective: Define strategy for on-going Tyler support. o Scope: Define support strategy for day-to-day processing, conference call with City Project Manager(s) and Tyler support team, define roles and responsibilities, define methods for contacting support. o Acceptance criteria: the City receives tools to contact support and understands proper support procedures. 4.6.5.2 Production Cutover Stage Acceptance Criteria  Final data conversion(s) delivered.  Processing is being done in Tyler production.  Transition to Tyler support is completed.  Post-live services have been scheduled, if applicable. 6.10.a Packet Pg. 259 128 / 73 4.7 Phase/Project Closure (Stage 6) Project or Phase closure signifies full implementation of all products purchased and encompassed in the Phase or Project. The City moves into the next cycle of their relationship with Tyler (next Phase of implementation or long-term relationship with Tyler Support). 4.7.1 Close Phase/Project The City and Tyler project manager(s) review the list of outstanding Project activities and develop a plan to address them. The Tyler project manager(s) review the Project budget and status of each contract Deliverable with the City project manager(s) prior to closing the Phase or Project. RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed STAGE 6 Close Phase/Project TYLER CLIENT TASKS Ty l e r E x e c u t i v e Ma n a g e r Ty l e r I m p l e m e n t a t i o n M a n a g e r Ty l e r P r o j e c t M a n a g e r Ty l e r I m p l e m e n t a t i o n C o n s u l t a n t Ty l e r D a t a C o n v e r s i o n E x p e r t s Ty l e r F o r m s & R e p o r t s E x p e r t s Ty l e r Mo d i f i c a t i o n Pr o g r a m m e r s Ty l e r T e c h n i c a l S u p p o r t Ty l e r S a l e s Cl i e n t E x e c u t i v e S p o n s o r Cl i e n t S t e e r i ng C o m m i t t e e Cl i e n t P r o j e c t M a n a g e r Cl i e n t F u n c t i o n a l L e a d s Cl i e n t C h a n g e M a n a g e m e n t L e a d s Cl i e n t P o w e r U s e r s Cl i e n t D e p a r t m e n t H e a d s Cl i e n t E n d U s e r s Cl i e n t T e c h n i c a l L e a d s Cl i e n t P r o j e c t T o o l s e t C o o r d i n a t o r Cl i e n t U p g r a d e C o o r d i n a t o r Review outstanding Project activities and develop action plan A R C C C I C I C Review Project budget and status of contract Deliverables A R I I C 6.10.a Packet Pg. 260 129 / 73 4.7.2 Control Point 6: Phase/Project Closure Stage Acceptance Acceptance criteria for this Stage includes all criteria listed below. This is the final acceptance for the Phase/Project. 4.7.2.1 Phase/Project Closure Stage Deliverables o Phase/Project reconciliation report o Objective: Provide comparison of contract Scope and Project budget. o Scope: Contract Scope versus actual, analysis of services provided and remaining budget, identify any necessary Change Requests or Project activity. o Acceptance criteria: Acceptance of services and budget analysis and plan for changes, if needed. 4.7.2.2 Phase/Project Closure Stage Acceptance Criteria  Outstanding Phase or Project activities have been documented and assigned.  Phase/final Project budget has been reconciled.  Tyler Deliverables for the Phase/Project are complete. 6.10.a Packet Pg. 261 130 / 73 5 Roles and Responsibilities 5.1 Tyler Roles and Responsibilities Tyler assigns a project manager prior to the start of each Phase of the Project. The project manager assigns additional Tyler resources as the schedule is completed and as needs arise. One person may fill multiple project roles. 5.1.1 Tyler Executive Management  Provides clear direction for Tyler staff on executing on the Project Deliverables to align with satisfying the City’s overall organizational strategy.  Authorizes required project resources.  Resolves all decisions and/or issues not resolved at the implementation management level as part of the escalation process.  Offers additional support to the project team and is able to work with other Tyler department managers in order to escalate and facilitate implementation project tasks and decisions.  Acts as the counterpart to the City’s executive sponsor. 5.1.2 Tyler Implementation Management  Acts as the counterpart to the City steering committee.  Assigns initial Tyler project personnel.  Works to resolve all decisions and/or issues not resolved at the Project Management level as part of the escalation process.  Attends City steering committee meetings as necessary.  Provides support for the project team.  Provides management support to ensure the project is staffed appropriately and with necessary resources.  Monitors project progress towards agreed upon goals and objectives. 5.1.3 Tyler Project Manager The Tyler project manager provides oversight of the Project, coordinates resources between departments, manages the project budget, schedule, risks and issues. The project manager is the primary point of contact for all Project related items. The standard Project Management service consists of 6-8 hours per week spent on the City’s project with 2 onsite trips for the Stakeholder Presentation and Go-Live Planning for each phase. The Tyler Project Manager will manage 4-6 projects in addition to the City’s project. The Tyler Project Manager will perform the following: Contract Management o Validates contract compliance throughout the Project. o Ensures Deliverables meet contract requirements and to the satisfaction of the City. o Acts as primary point of contact for all contract and invoicing questions. o Prepares and presents contract milestone sign-offs for acceptance by City project manager. o Coordinates Change Requests, if scope of services changes or if additional services are required by the City. 6.10.a Packet Pg. 262 131 / 73 Planning o Updates and delivers Implementation Management Plan. o Defines project tasks and resource requirements. o Develops initial project schedule and maintain a full-scale Project Plan. o Collaborates with City project manager to schedule project timelines in order to achieve on-time implementation. Implementation Management o Closely manages Scope, budget and timeline of Project o Establishes efficient change management approval process with the City, additionally creates a matrix document showing any Scope changes as well as “budget planned” versus “actual costs” so these are transparent for all. o Establishes and manages the schedule and resource plan that properly supports the Project Plan that is also in balance with Scope/budget. o Establishes a reporting process to track risks and issues. All risks with tracked on a Risk Matrix and will be proactively evaluated, prioritized, mitigated and communicated to the City to ensure transparency. Possible impact of each risk will be discussed with the City project manager. o Collaborates with the City project manager to establish key business drivers and success indicators. The intent is to help govern project activities and key decisions in order to achieve a quality outcome. o Creates a communication plan that will define the means, format and frequency of various communication methods. An effective communication plan will keep all stakeholders stay informed each step of the way. Tyler Team Management o Acts as liaison between the Tyler project team and manager(s). o Identifies and coordinates all Tyler resources across all applications, Phases, and activities including development, forms, installation, reports, implementation, and billing. o Provides direction and support to the project team. o Builds partnerships among the various stakeholders, negotiating authority to move the Project forward. o Manages assignments and the timely completion of each task as defined in the Project Plan, task list, and Production Cutover Checklist. o Assesses the performance of the Tyler project team and adjusts as necessary. o Interfaces closely with Tyler developers to coordinate program modification activities. o Coordinates with in-Scope 3rd party providers to align activities with ongoing project tasks. 5.1.4 Tyler Implementation Consultants  Complete tasks as assigned by the Tyler project manager.  Resolve problems and perform troubleshooting.  Follow up on issues identified during sessions or assigned by the Tyler project manager.  Document activities for onsite services performed by Tyler in a Site or Trip report.  Provide assistance for conversion validation and error resolution.  Provide guidance for testing Forms and Reports.  Test software functionality with the City following configuration.  Assist during Production Cutover and provide production support until the City transitions to Tyler Support.  Provide product related education. 6.10.a Packet Pg. 263 132 / 73  Conduct training and information gathering sessions (configuration, process, conversion validation) with City Staff, within the project plans allocated time. Then implement the agreed upon output form those sessions.  Documents homework assignments with associated due dates and owners.  Support and coordinate with the Tyler Project Manager and Project Plan.  Keeps Tyler project manager apprised of all issues which may result in the need for additional training, change in schedule, change in process decisions, or which have the potential to adversely impact the success of the Project. 5.1.5 Tyler Sales Team  Provides background information obtained during the sales cycle to the Implementation Team during Project initiation.  Supports the process of transitioning from the Sales to the Implementation phase.  Provides historical information, as needed, throughout implementation. 5.1.6 Tyler Software Support  Manages incoming client issues via phone, email, and online customer incident portal.  Documents and prioritizes issues in Tyler’s Customer Relationship Management (CRM) system.  Provides issue analysis and general product guidance.  Tracks issues and tickets for a timely and effective resolution based on the priority assigned to the issue.  Identifies resolution options for the issues.  Reports and escalates potential defects to Tyler Development.  Communicates with the City on the resolution status of the issues. 5.1.7 Tyler Systems Management Services  Manages incoming City issues via phone, email, online customer incident portal, and from Software Support.  Provides remote support for the systems and platforms directly attributable to the Tyler Applications.  Tracks issues and tickets for a timely and effective resolution.  Determines root cause and provides solutions or escalates to Tyler Development.  Consults with the Sales Team regarding City’s system requirements.  Troubleshoots server and workstation issues.  Migrates Tyler applications and databases to new hardware.  Maintains systems and provides database and server administration.  Provides proactive monitoring of Tyler application/DB server(s).  Performs server transfers, database analysis, file system cleanup, and backup verification.  Assists with database refreshes, LDAP synchronizations, and loading releases. o From time to time, the City may engage the assistance of other consultants to assist with the project, including project management, change management and other implementation support services. These consultants are considered to be an extension of the City’s project team, therefore, the City expects full cooperation, collaboration and project transparency between Tyler personnel and these consultants. 6.10.a Packet Pg. 264 133 / 73 5.2 City Roles and Responsibilities City resources will be assigned prior to the start of each Phase of the project. One person may be assigned to multiple project roles. 5.2.1 City Executive Sponsor  Provides clear direction for the Project and how the Project applies to the City’s overall strategy.  Champions the Project at the executive level to ensure there is buy-in from employees.  Ensures available City resources are assigned to the project.  Resolves all decisions and/or issues that cannot be resolved at the steering committee level.  Be visible and actively participates in organizational change management efforts. 5.2.2 City Steering Committee  Resolves all decisions and/or issues that cannot be resolved at the project manager level.  Attends all scheduled steering committee meetings.  Provides support for the project team.  Assists with the City-wide communication process throughout the duration of the project.  Prioritizes the project within the organization.  Ensures that appropriate staff are assigned to the project.  Monitors project progress to ensure it meets agreed upon goals and objectives.  Approves or denies changes impacting the following areas: o Cost o Scope o Schedule o Project Goals o City Policies 5.2.3 City Project Manager The City will assign a project manager prior to the start of this Project with overall responsibility and authority to make decisions related to project scope, schedule, and task assignments, to the level delegated by the Steering Committee. The City project manager will communicate information and decisions to the Tyler project manager in a timely and efficient manner. When the City project manager does not have the knowledge or the authority to make decisions, he/she will engage the correct resources from the City to participate in discussions and make decisions in a timely fashion to avoid project delays. o Contract Management o Validates contract compliance throughout the Project. o Ensures invoicing and deliverables meet contract requirements. o Acts as primary point of contact for all contract and invoicing questions. o Signs off on contract milestone-acknowledgment documents (Acceptance Letters). o Reviews and approves Change Requests to ensure that they truly reflect a change or an addition in the agreed upon services. o Planning 6.10.a Packet Pg. 265 134 / 73 o Reviews and approves Implementation Management Plan. o Defines project tasks and resource requirements for the City’s project team. o Collaborates in the development and approval of the initial Project Plan and final Project Plan. o Collaborates with the Tyler project manager to create a Project timeline to achieve on-time implementation. o Implementation Management o Manages the City’s project budget and scope. o Collaborates with the Tyler project manager in the Change Order/Approval process. o Collaborates with the Tyler project manager to manage a schedule and resource plan that is in balance with Scope/budget. o Collaborates with the Tyler Project manager to track and report on identified risks and issues. o Removes risks by establishing appropriate mitigation strategies, including the potential impact they may have on the project. o Establishes key business drivers and success indicators with input from other City stakeholders to ensure a successful project. o Provides regular updates to both City staff and Tyler so everyone understands the goals, objectives, current status, and health of the Project. o City Implementation Team Management o Acts as liaison between project stakeholders. o Coordinates City resources across all modules, Phases, and activities, including data conversions, forms design, hardware and software installation, report development, and approval of project invoices. o Provides direction and support to project team. o Builds partnerships among the various stakeholders to ensure the Project moves forward. o Manages assignments to ensure the timely completion of each task as defined in the Project Plan, task list, and Production Cutover Checklist. o Assesses team performance and takes corrective action, if needed. o Ensures there is collaboration between the City’s technical team and Tyler’s technical support teams, including timely responses and appropriate resolutions. o Coordinates in-scope 3rd party providers to align activities with ongoing Project tasks. 5.2.4 City Functional Leads  Make business process change decisions.  Communicate existing business processes and procedures to Tyler consultants.  Identify business process changes that may require escalation.  Attend and contribute business process expertise for current/future state analysis sessions.  Identify and include additional subject matter experts to participate in Current/Future State Analysis sessions.  Explain configured business process changes to City Staff.  Ensure knowledge has been exchanged during training.  Complete required homework/tasks.  Act as an ambassador/champion of change for any new process (s).  Identify additional training needs for Staff.  Identify scheduling or Holiday/vacation conflicts they are aware of, to the City project manager.  Validate Forms to ensure they meet the specifications of the City. 6.10.a Packet Pg. 266 135 / 73  Actively participate in all aspects of the implementation, including, but not limited to, the following key activities: o Task completion o Kick off Meeting o Escalation of issues o Communication with project team o Attendance at scheduled sessions o Modification specification, demonstrations, and testing. o Conversion analysis and verification. o Training o Process Testing o Integration Testing o User Acceptance Testing o Requirements Traceability Matrix 5.2.5 City Power Users  Participate in Project activities as required by the project team and project managers.  Provide subject matter expertise on City business processes and requirements.  Attend current/future state and validation sessions, if requested by the Functional Leads and the City’s project manager.  Attend all scheduled training sessions.  Participate in Conversion Validation.  Assist the Functional Leads with all testing activities to ensure the system is configured properly and meets the business requirements of the City.  Become application experts.  Adopt and support changed procedures.  Complete all deliverables by the due dates as defined in the Project Plan.  Demonstrate competency with Tyler products processing prior to Production Cutover.  Provide knowledge transfer to City staff during and after implementation. 5.2.6 City End Users  Attend all training sessions.  Become proficient in application functions that are specific to their job duties.  Adopt and utilize changed procedures.  Complete all deliverables by the due dates as defined in the Project Plan.  Utilize software to perform job functions beyond Production Cutover. 5.2.7 City Technical Support (City IT Staff)  Coordinates with Tyler on future updates and releases.  Coordinates the copying of source databases to training/testing environments during testing and training.  Extracts and transmits conversion data and control reports from City’s Legacy System.  Adds new users and printers and other peripherals as needed.  Ensures all training attendees understand the log-in process and have the necessary permission during training.  Coordinates the Interface development between the new system and the City’s third party applications. 6.10.a Packet Pg. 267 136 / 73  Develops or assists in the development of customized reports.  Ensures the City’s system hardware meets specifications provided by Tyler.  Assists with software Installation. 5.2.8 City Upgrade Coordinator (City IT Staff)  Assists with the Software Upgrade process during implementation.  Responsible for the Software Upgrade activities post-implementation  Becomes familiar with Tyler’s releases and updates.  Utilizes Tyler Community to stay abreast of the latest Tyler releases and updates, as well as the latest helpful tools to manage the City’s Software Upgrade process.  Communicates changes that may affect the users.  Obtains the appropriate approval before moving the upgrade into the production environment.  Manages Software Upgrade plan activities.  Coordinates Software Upgrade plan activities with City of Diamond Bar and Tyler resources. o 5.2.9 City Project Toolset Coordinator (City IT Staff)  Ensures users have appropriate access to Tyler toolsets such as Tyler University, Tyler Community, Tyler Product Knowledgebase, SharePoint, etc.  Conducts training on proper use of toolsets.  Validates completion of required assignments using toolsets o 5.2.10 City Change Management Team (City PM & City IT Staff)  Provides regular communications regarding the project, including decisions made, impact on the employees, changes and project status.  Identifies resistance and develops mitigation strategies  Collaborate with Tyler and internal City trainers to ensure proper knowledge transfer  Identifies and train department change management coaches who will then support their employees throughout the project.  Monitors post-production performance and new process adherence. 6.10.a Packet Pg. 268 137 / 73 6 Glossary Word or Term Definition Application A computer program designed to perform a group of coordinated functions, tasks or activities for the benefit of the user. Change Control A systematic approach for managing change governing how Change Requests will be received, assessed and acted on. Change Management An approach for ensuring that changes are thoroughly and smoothly implemented and that the lasting benefits of change are achieved. The focus is on the global impact of change with an intense focus on people and how individuals and teams move from the current situation to the new one. Change Request A form used as part of the Change Control process whereby changes in the Scope of work, timeline, resources, and/or budget are revised and agreed upon by participating parties. (See Copy attached to contract as “Change Request Form”) Consumables Items that are used on a recurring basis, usually by Peripherals. Examples: paper stock or scanner cleaning kits. Control Point It occurs at the end of each Stage and serves as a formal review by the City. Project progress cannot continue until the City approves the agreed upon deliverables of the Stage have been completed in a satisfactory manner. Deliverables for a stage must be approved before the project can proceed to the next Stage. Cutover The point when the City begins using the Tyler software in production. Data Exchange A term used to describe imported or exported data between an external system and the Tyler software. Data Mapping The process of identifying each data field in the Legacy System to its counterpart in the new system. Deliverable A deliverable is a project output, either tangible or intangible, that is specified in the SOW and promised to be submitted to the City. End User The person for whom the software is designed to use on a day-to-day basis. Forms A document which is typically printed on a template created to record information. Forms can be provided for internal purposes such as a payroll check or EFT advice or external purposes such as a purchase order or receipt. Imports and Exports A process within the system that a user is expected to run to consume (Import) or produce (Export) a specifically defined file format/layout. 6.10.a Packet Pg. 269 138 / 73 Interface A real-time or automated exchange of data between two systems. Install References the initial installation of software files on the City’s servers and preparing the software for use during configuration. There may be multiple installs if multiple environments (such as Production, Test and Train) are needed. The current version available for general release is generally used during the initial install. Legacy System The system that is currently used by the City and will be migrated to the new system. Modification A software modification is a change in the programming codes if the generic feature does not meet the needs of the City. A modification requires changes in programming codes. Peripherals An auxiliary device that connects to and works with the computer in some way. Examples: mouse, keyboard, scanner, external drive, microphone, speaker, webcam, and digital camera. Phase A portion of the Project in which specific set of related products are typically implemented. Each phase has an independent start, Production Cutover and closure dates but use the same Implementation Plan as other Phases within the Project. Phases may overlap or be sequential and may have the same Tyler resources. Power User An expert user of the system who is familiar with City’s business processes, as well as knowing the requirements and acceptance criteria. Project The Project includes all implementation activity from planning to post-implementation. It includes all products, applications and services included in a single Agreement. The Project may be broken down into multiple Phases. Project Plan The Project Plan serves as the blueprint for the Project. The Project schedule will become a part of the Project Plan and outline detailed tasks included in the Project Plan. Project Planning Meeting Occurs during the Plan & Initiate Stage. This is the Stage where the Tyler project manager coordinates with the City project manager to discuss Scope, project schedule and resources. Questionnaire A list of questions to be answered by the City’s project team for the purpose of gathering information to complete the configuration of the system. RACI A chart describing the level of participation by various roles in completing tasks or Deliverables. Also known as the 6.10.a Packet Pg. 270 139 / 73 Responsibility Assignment Matrix (RAM) or Linear Responsibility Chart (LRC). Reports Formatted to present information related to multiple records. Information can be displayed either in detail or at a summary level. Scope Products and services that are included in the Agreement. Software Upgrade The act of updating software to enhance existing features. Stage The top-level components of the WBS. Each Stage is repeated for individual Phases of the Project and requires acknowledgement before continuing to the next Stage. Some tasks in the next Stage may begin before the prior Stage is complete. Kick Off Meeting This event occurs either prior to or at the beginning of the project. The Tyler project manager and implementation team will conduct a meeting with key City representatives to present a project overview, including expectations, goals and objectives, high level timeline, roles and responsibilities, and success factors. Standard Included in the base software (out of the box) package. Statement of Work (SOW) The SOW is part of the Agreement that defines specific project phases, activities, deliverables, milestones, roles and responsibilities, and rules of engagement. Test Plan It is a formal document that describes the strategy to be used during testing. The plan includes “Test Cases” or “Test Scripts” to guide the users through the process. Test cases are meant to be a baseline for core processes. The City will supply specific scenarios that represent their unique business processes. Validation The process of ensuring testing results achieve the expected outcome. Work Breakdown Structure (WBS) A hierarchical representation of a Project or Phase broken down into smaller, more manageable components. 6.10.a Packet Pg. 271 140 / 73 7 Munis Conversion Summary 7.1 Accounting COA o Chart of Accounts segments, objects, character codes, project codes (if applicable), organization codes (if applicable), control accounts budget rollups, fund attributes, due to/due from accounts o Requires the use of a Tyler provided spreadsheet for design and entry of the data to be converted 7.2 Accounting - Actuals o Summary account balances o Up to 6 years 7.3 Accounting - Budgets o Original budget, budget adjustments, revised budget summaries for accounts o Up to 5 years 7.4 Accounts Payable Master o Vendor Master file including names, addresses, SSN/FID, contacts, phone numbers o Multiple remittance addresses o Year-to-date 1099 amounts 7.5 Accounts Payable - Checks o Check header data including vendor, warrant, check number, check date, overall check amount, GL cash account and clearing information o Check detail data including related document and invoice numbers for each check o Up to 5 years o 7.6 Accounts Payable - Invoices o Invoice header data containing general information for the invoice o Invoice detail data containing line-specific information for the invoice o Up to 7 years o 7.7 General Billing CID o Customer information o Up to 5 years o 6.10.a Packet Pg. 272 141 / 73 7.8 Project Grant Accounting o Segments, account strings and fund string allocation table o Requires the use of a Tyler provided (Chart of Accounts) spreadsheet for design and entry of the data to be converted 7.9 Project Grant Accounting - Actuals o Summary project ledger string balances o Up to 3 years 7.10 Project Grant Accounting – Budget o Original project ledger budget amounts o Up to 3 years o 7.11 Capital Assets Master o Asset description, status, acquisition quantity, date and amount, codes for asset class, subclass, department, custodian, flags for capitalization and depreciation, estimated life, serial number, model, model year, depreciation method, life-to-date depreciation amount, last depreciation date, disposal information (if any), purchase information, if any (vendor, PO, Invoice) 7.12 Purchase Orders o Open purchase orders header data including vendor, buyer, date, accounting information, etc. o Open purchase orders detail data including line item descriptions, quantities, amounts, etc. o Open Up to 7 years o 7.13 Payroll o Payroll Employee Master data including data such as name, address, SSN, legacy employee ID, date of birth, hire date, activity status (such as active/inactive), leave/termination code and date, phone(s), e-address, marital status, gender, race, personnel status (such as full-time, part-time, etc.), highest degree, advice-delivery (print/email/both) and check location, plus primary group, job, location, and account information 7.14 Payroll - Deductions o Employee Deductions - including employee ID, deduction codes, tax information, and direct deposit information 7.15 Payroll – Accrual Balances o Employee Accrual Balances including Vacation, Holiday, and other Leave balances o Start of year balance, earned to date, used to date 6.10.a Packet Pg. 273 142 / 73 7.16 Payroll – Accumulators o YTD, QTD, MTD amounts for employee pay and deductions o Needed for mid-calendar-year go-live o May not be needed if converting earnings/deductions history 7.17 Payroll – Check History o Up to 5 years, additional years must be quoted. We convert amounts for earnings and deductions in employee check history, check number and date. 7.18 Payroll – Earning/Deduction Hist. o Up to 5 years, additional years must be quoted. Earning and deduction history broken down my individual codes (earnings and deduction) and amounts per pay period, the detail of these lines, sums the check history in opt 4. 7.19 Payroll – PM Action History o A variety of Personnel actions, such as job or salary changes and dates these events occurred. 6.10.a Packet Pg. 274 143 / 73 8 ADDITIONAL ITEMS: 8.1 FUNCTIONAL PERFORMANCE  Functional performance of the overall system will be measured against the Exhibit J - MUNIS System Infrastructure Requirements for Munis Concurrent user count of 51-200 users. 8.2 DATA CONVERSION  VENDOR has carefully reviewed the files and formats that will need to be converted. CITY shall be responsible, to the extent it has the information, for the accurate documentation of the current location, file, field and library names, and associated business rules (including valid values, ranges, default values, and any other characteristic or attribute of the data that VENDOR determines necessary to complete the Data Conversion so contemplated) for the data, which will be necessary to populate the Licensed Application Software. VENDOR will work with CITY to complete and validate data mapping document that identifies which CITY data is mapped onto specific fields in the Licensed Application Software. This task will be performed for all applications prior to the data conversion. CITY will be responsible for extracting the current data into a commonly acceptable machine- readable form (such as XLS, DBF, MDB or TXT) and providing the extracted data to the VENDOR. VENDOR will be responsible for the accurate conversion of CITY's current data in machine-readable form to a Microsoft SQL Server database format, as required by the Licensed Application Software. VENDOR will be responsible for writing and executing all the necessary conversion programs. 6.10.a Packet Pg. 275 144 / 73 Appendix A: RFP Appendix B: Detailed Processes Covered in the Customized Desktop Documents The following represents a listing of the in-scope processes that will be covered under the Customized Procedure Document Service. *DCT indicates this document could also be used for decentralized end user training  Purchasing & Requisitions o Vendor Maintenance  Requisition Entry (DCT) o Attaching Documentation (DCT) o Requisition Approval (DCT) o Requisition Conversion to PO o PO Entry Proof o PO Approvals (DCT) o PO Receiving (DCT) o Print PO’s o PO Maintenance o PO Reports (DCT)  Accounts Payable o Vendor Maintenance o Invoice Entry /Proof (DCT) o Recurring Invoice Entry o Scanning and Attaching Invoices using Bar Codes o Invoice Approvals (DCT) o Post Invoices o Check Run Process (Select Items to Be Paid, Print Checks, Cash Disbursement Journal) o EFT Processing o Create Positive Pay File for bank o Void Check Process o Invoice Maintenance o Retainage Processing o Check Reconciliation o AP Reports (DCT) o Vendor Central (DCT)  HR Benefits Enrollment o Overall Open Enrollment Process o Overall Life Event/New Hire Enrollment o Benefit Election Setup o Online Benefit Enrollment o Election Approval and Posting Process o 834 File layout and setup 6.10.a Packet Pg. 276 Exhibit F Agreement For Tyler Systems Management (“TSM”) Invoice to: City of Diamond Bar (“CUSTOMER”) Contact: Information Systems Director Address: 21810 Copley Dr. Diamond Bar, CA 91765 Telephone: 909-839-7080 CUSTOMER agrees to purchase, and Tyler Technologies, Inc. (“TYLER”) agrees to provide, the services listed below in accordance with the following terms and conditions. I. Term of Agreement: This Tyler Systems Management Agreement (herein “TSM Agreement”) is effective as of the Available Download Date of the License and Services Agreement (“Agreement”) between TYLER and the CUSTOMER and shall remain in force for an initial one (1) year term. Upon expiration of that initial term, the TSM Agreement will automatically renew for additional one year terms, at Tyler’s then-current rates, unless terminated by either party at least thirty (30) days’ in advance of the upcoming renewal date. The headings used in the TSM Agreement are for reference purposes only and shall not be deemed a part of this TSM Agreement. II. Scope of the Agreement: Both parties acknowledge that this TSM Agreement covers only the services described below, for the non- commercial business operations of the City of Diamond Bar. III. Payment: 1. As set forth in the Invoicing and Payment Policy (Exhibit B to the Agreement), CUSTOMER agrees to pay TYLER the year one fee for the services described below. This payment is due and payable as indicated in Exhibit B. Thereafter, payments for any renewal period will be due annually in advance. Payment terms are net forty-five (45) days from invoice date. 2. Additional Charges. Any systems management services and/or related materials performed or supplied by TYLER for CUSTOMER that are not in-scope, as defined herein, will be invoiced to CUSTOMER on a time and materials basis at TYLER’S then-current rates IV. Covered System: Window Servers that are required to run the Tyler Munis application. 6.10.a Packet Pg. 277 V. Scope of Services: TYLER will provide the following services for the benefit of CUSTOMER: a. TYLER SYSTEMS MANAGEMENT Service is available during TYLER's then-current business hours. TYLER’S current business hours are set forth at http://www.tylertech.com/client-support. CUSTOMER may contact a TSM technician using the contact information set forth at http://www.tylertech.com/client- support. Calls will be recorded and answered on a first in first out basis, except on reports that declare CUSTOMER’s system down, in which case CUSTOMER’s call will be moved to the head of the queue b. TSM services are restricted to the primary production server(s) that the Tyler Software subject to this TSM Agreement is installed on. c. Environments: Database administration services are restricted to three TYLER environments: one live environment, one training environment, and one test environment. (1) In cases where additional databases exist, each additional database will be subject to additional fees, which TYLER will quote to CUSTOMER at TYLER’s then-current rates. d. Application Software: In-scope TSM services include two complete sets of the Tyler Software subject to this TSM Agreement: one live set and one test/train set. e. Required Foundation Software: TSM services include the support and installation of all foundation software TYLER requires CUSTOMER to procure to utilize one live, one train and one test database. Required foundation software is set forth at https://check.tylertech.com/ (Current Requirements attached as Exhibit K - Munis System Infrastructure Requirements). TYLER does not support, and this TSM Agreement does not include support services for, any third party product that is not required foundation software. TYLER will reasonably cooperate with CUSTOMER in investigating issues within the Tyler Software that may be created by a third party product, but it is CUSTOMER’s responsibility to pursue support on third party products directly from that vendor or its authorized partners. f. TYLER will also perform system administrative tasks on the installed operating system and database administrative tasks on the installed database engine software. g. TYLER will also provide a remote installation and configuration of a new or upgraded server, at CUSTOMER’S request, once every two (2) years. VI. CUSTOMER Responsibilities: a. CUSTOMER shall provide, at no charge to TYLER, full and free access to the programs covered hereunder, including working space; adequate facilities within a reasonable distance from the equipment; and use of machines, attachments, features, or other equipment necessary to provide the specified support and maintenance service. b. CUSTOMER shall install and maintain for the duration of this TSM Agreement a stable high speed network connection available for remote connections. CUSTOMER shall pay for installation, maintenance and use of such equipment and associated communication line use charges. TYLER, at its option, shall use this remote interface in connection with error correction. 6.10.a Packet Pg. 278 Exhibit G Escrow Agreement 6.10.a Packet Pg. 279 Exhibit H Tyler’s Proposal Incorporated by reference, including, without limitation:  City of Diamond Bar, CA - Technical Proposal.pdf, dated 3/1/2018  Appendix A Functional Requirements.xlsx, dated 3/1/2018  Appendix B - Cost Worksheet.xlsx, dated 3/1/2018  4.0 Implementation Management Plan.pdf, dated 2/26/2018  Munis Reports 2017.pdf, dated 9/27/2017 6.10.a Packet Pg. 280 Exhibit I CITY’s Request for Proposals Incorporated by reference: “ENTERPRISE RESOURCE PLANNING SYSTEM—Version2” RFP Dated 1/29/2018 6.10.a Packet Pg. 281 Exhibit J MUNIS System Infrastructure Requirements 6.10.a Packet Pg. 282 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 1 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 MUNIS SYSTEM REQUIREMENTS Tyler Technologies' Munis solution is designed to operate on networks and operating systems that meet certain requirements. Systems that do not meet the required specifications may not provide reliable or adequate performance, and Tyler cannot guarantee acceptable results. View product compatibility SITE ASSESSMENT Your site's system requirements are contingent upon several factors. This section will help Tyler determine which setup is best for you. For each of the following applications that your site will use, answer the question for each application variable. Munis Number of concurrent users 1-50 51-200 201-350 351+ SERVER SPECIFICATIONS Based on the selections you have made above, the following distinct servers are required. Please see below for an explanation of what each server is for. These recommendations are subject to change, as your business needs and the application's overall architecture and design may change over time. These servers must be dedicated to Tyler products and must not contain other vendor's applications or databases. Unless otherwise stated, these requirements are for one complete environment only, and apply independently to both production and non-production environments. Production Processor Virtual Cores Physical Cores Memory Storage DB 6 6 56 1TB MPS 4 4 24 150GB Web 6 6 16 150GB CONFIGURATION DIAGRAM Test Test Test 6.10.a Packet Pg. 283 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 2 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 Depending on your selections above, some environments or servers may not be applicable to your installation. Click a diagram to view a larger version. SERVER DEFINITIONS Database Server (DB) The SQL server houses the SQL databases and core application server components for Munis. Munis runs in IIS and is accessed via HTTPS. An SSL Certificate is required for this server. Munis Presentation Server (MPS) For Munis clients with 101+ users, this internal web server hosts the presentation components for Munis. An SSL Certificate is required for this server. Content Management Server (CMS) This internal server houses the application server components for Tyler Content Manager and/or Eagle Recorder. External Web Server (Web) This external web server hosts all externally accessible Munis products. Users access this server via HTTPS. An SSL Certificate is required for this server. SERVER REQUIREMENTS Operating system, database and application software is included for reference only. It is the responsibility of our clients to properly license Microsoft software and procure required hardware. 6.10.a Packet Pg. 284 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 3 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 SERVER COMPONENT REQUIREMENT All Servers* General Server dedicated to this Tyler product* Microsoft Windows Certified Server (nationally recognized brand) External backup solution Gigabit Ethernet Operating System Microsoft Windows Server 2012R2 Standard System Software Additional Microsoft components will be downloaded, including Microsoft Silverlight, Microsoft VCSASP, and Visual C++ Runtime Libraries Network Environment Domain with Active Directory Services SQL Servers Database Software Microsoft SQL Server 2012 or 2014 Standard or Enterprise** GIS Environment** Esri ArcGIS for Server 10+ or ArcGIS Online *In keeping with standard security practices, Remote Desktop Services and third-party vendor software should not be installed on existing domain controllers, DNS servers, etc. **Dedicated GIS environment is required for use with Munis MapLink or EnerGov only. Installation and maintenance of GIS environment is the responsibility of the client. Storage Hard disk space specifications include a combination of internal hard drives and SAN storage device for many servers. Storage requirements are included f or each server for capacity planning purposes. A fiber controller is strongly recommended for dedicated database servers and virtualized environments connecting to the SAN device for performance and redundancy reasons; iSCSI is sufficient for all other ser vers. For database servers, tier 1 storage is required. SQL Server Enterprise Edition is required for "at -rest" data encryption using Transparent Data Encryption (TDE). High Availability Tyler supports a variety of high availability (HA) server configurat ions. Tyler’s recommended configuration is a virtualized environment used in conjunction with replication products such as VMware Site Recovery Manager or Veeam Backup and Replication. For environments requiring multiple dedicated SQL Server servers, SQL S erver AlwaysOn Availability Groups is recommended (note, AlwaysOn requires SQL Server Enterprise Edition). A hardware - based network load balance appliance is strongly recommended when using multiple application servers. Clients should contact Tyler Installation Services when considering these advanced configurations. Tyler will work with every client to help determine the best configuration to meet their infrastructure needs, however it is typically the responsibility of the client (or their hardware vendor) to configure advanced HA environments. VIRTUALIZATION Tyler Technologies supports VMware vSphere and Microsoft Hyper -V for virtualizing Windows servers. It is a requirement that a Storage Area Network (SAN) or RAID 10 direct attached storage must be used when configuring a virtualized solution and the system should be configured such that virtualized guests are given dedicated memory. Most virtualized installations will require customized hardware configurations. Please contact your sales representative to be directed to the appropriate Tyler technical resource that will be able to assist in hardware selection. Some general guidelines and recommendations are as follows: • Vmware ESXi 5.0 or newer is recommended • Host systems should have a minimum of 64GB RAM • Host systems should have dual -socket Xeon CPUs • Host systems should have a minimum of two network cards VMware Specific Guidelines The VMXNET3 virtual network adapter is required for best performance. Hyper-V Specific Guidelines Disable virtual machine queue (VMQ) on the Hyper -V host. 6.10.a Packet Pg. 285 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 4 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 WORKSTATION SPECIFICATIONS Microsoft Windows Workstation Requirements COMPONENT REQUIREMENT* Workstation Microsoft Windows Certified PC (Nationally recognized brand) Processor Multi-Core CPU Operating System Windows 7 and later Memory 4GB RAM Disk Space 100MB free disk space Network Gigabit Ethernet/member of a domain* Screen Resolution 1024x768 minimum, 1280x800 recommended Required Software** Microsoft .NET Framework 4.5 Microsoft Silverlight 5.1 Java Runtime Environment 8 Clients using certain desktop components of Munis will need to purchase VanDyke VShell Productivity Software Microsoft Office 2010 and 2013 (32-bit) Microsoft Office 365 (requires desktop client) Microsoft Office 2007 is supported for Excel and Word exports only; Munis add -ins are not supported *Meeting the minimum PC requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or exceed) the recommended hardware configuration. **Microsoft .NET Framework, Microsoft Silverlight, and Java are required for select functionality only. Browser Compatibility for Munis BROWSER NOTES Microsoft Internet Explorer 11 (32-bit) Supported Google Chrome (latest version) Supported except for users requiring access to Silverlight applications Mozilla Firefox (latest version) Supported for Munis Self-Service only Apple macOS Workstation Requirements For optimal user experience, Tyler highly recommends all macOS workstations used for back office access (non Self - Service) are members of the same Active Directory domain as Tyler servers. COMPONENT REQUIREMENT* Operating System macOS 10.8 or later Processor 1.8 GHz Intel minimum, 2.5GHz Intel recommended Memory 4GB RAM Disk Space 100MB free disk space Screen Resolution 1024x768 minimum, 1280x800 recommended Required Software** Microsoft Silverlight Productivity Software Microsoft Office 2011 (32-bit) *Meeting the minimum PC requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or exceed) the recommended hardware configuration. **Microsoft Silverlight is required for select functionality only. Browser Compatibility BROWSER NOTES Apple Safari 7.1 (32-bit) or higher Auto-updates must be enabled Mozilla Firefox (latest version) Supported for Munis Self-Service only Limitations with macOS Munis is fully supported on macOS with the following exceptions. This functionality can be obtained using alternative solutions such as RDS to a Windows environment or “Windows on Mac” virtualization (e.g. Parallels Desktop for Mac, VMware Fusion). Test 6.10.a Packet Pg. 286 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 5 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 • Microsoft Office for Mac does not support connections to SQL OLAP cubes. Due to this Microsoft limitation, Mac users cannot access Munis Cubes. • Munis Next Year Budget Entry (NYBE) for Excel is a Microsoft Excel add-on is one of several ways users can input and maintain information related to next year budget entry. This add -on is only available for Microsoft Office (2010 and higher) on Windows platforms. • Tyler Reporting Services / SQL Server Reporting Services reports cannot be created or modified. • Advanced Tyler Content Manager functionality such as batch document scanning is not supported. MOBILE DEVICES Munis APPLICATION ANY MOBILE DEVICE* WINDOWS TABLET WINDOWS PHONE IOS ANDROID Munis Application Suite** X X X X Munis Field Inspector X X Munis Self-Service*** X X X X Munis Workflow**** X X X X X Munis Work Orders X X X Timekeeping for ExecuTime*** X X X X X Click2Report for Tyler Incident Management X *Not all devices tested regularly. **HTML applications only. Not all web applications optimized for mobile devices and smaller screens. May require remote access confi guration by client. ***Mobile optimized web site. ****Mobile app or emails with actionable links SUPPORT AND COMPATIBILITY Tyler Technologies follows Microsoft's product lifecycles for support and end of life. Tyler Technologies does not support any products running on Microsoft platforms that are beyond end of life, and recommends that customers review Microsoft's lifecycle pages annually to plan for moving away from platforms that are nearing end of life. If your site is new to Tyler or an existing site looking to upgrade, please complete the Site Assessment above for up-to-date specifications. • Microsoft Support Lifecycle 6.10.a Packet Pg. 287 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 6 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 Note: For products requiring SQL, refer to the "Server Requirements" section for the required edition. Unless otherwise specified, Express versions of SQL are not supported. SERVER OPERATING SYSTEM Windows Server 2003 Unsupported Windows Server 2008 Unsupported Windows Server 2008 R2 Support ends in January 2020 Windows Server 2012 Supported Windows Server 2012 R2 Supported (recommended) Windows Server 2019 Unsupported SQL SERVER SQL Server 2005 Unsupported SQL Server 2008 Unsupported SQL Server 2008 R2 Unsupported SQL Server 2012 Supported (Standard or Enterprise) SQL Server 2014 Supported (Standard or Enterprise) SQL Server 2016 Supported SQL Server 2017 Testing DESKTOP OPERATING SYSTEM Windows XP Unsupported Windows Vista Unsupported Windows 7 Supported Windows 8 Unsupported; upgrade to Windows 8.1 or Windows 10 Windows 8.1 Supported Windows 10 Supported Mac OS X Supported (10.8 and later) (See footnote 1) PRODUCTIVITY SUITE Office 2003 Unsupported Office 2007 Unsupported Office 2010 Support ends in October 2020 Office 2011 for Mac OS Supported (See footnote 2) Office 2013 Supported Office 2016 Supported Office 365 Supported Notes 1. See the Client Options KB article for for detailed information on what is supported. 2. Microsoft Office 2011 for Mac OS does not support any connections to SQL OLAP cubes, and thus cannot access Tyler Cubes. NETWORK REQUIREMENTS AND SECURITY Tyler applications communicate over TCP/IP and a network infrastructure of 10/100 Mbps between workstation and server and gigabit (1000 Mbps) connections between on-premises servers is highly recommended. On-premises installations require external web servers reside in a Firewall DMZ. On -premises clients must obtain a 1024-bit (minimum) SSL certificate for all web and application servers to encrypt all traffic over HTTPS between the server and end users. Bandwidth Bandwidth usage can vary depending on application user type and their daily functions. Based on benchmarks through Tyler’s SaaS data center and Test Lab, Tyler recommends the following bandwidth requirements: Client to Server: • Minimum: Mobile broadband • Recommended: 10/100 Mbps • 20-25 Kbps per concurrent user session 6.10.a Packet Pg. 288 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 7 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 Server to Server: • 1GBps network connection Server to Disk Subsystem: • Environments up to 250 concurrent users: iSCSI • Environments over 250 concurrent users: Fiber Tyler highly recommends sites with many anticipated remote users request a bandwidth utilization report for at least 1 month of recent usage from their ISP to ensure they have sufficient bandwidth available to meet these requirements, especially those considering Tyler SaaS Hosting. Remote access options for on -premises installations such as Remote Desktop Services (RDS), RemoteApp and Citrix are supported and recommended for low bandwidth environments. Microsoft Active Directory Microsoft Active Directory is required for authentication with Tyler back office applications. All Tyler servers must be a member of a domain that includes Active Directory user accounts for all back office users. All workstations used to access back office applications must also be a member of the same domain. Active Directory configuration and administration is the sole responsibility of the client and must be configured prior to installation of Tyler servers. Munis Self Service users do not require Active Directory accounts or access from workstations that are members of the domain. Please consult Tyler’s Installation Department to discuss using Tyler applications in advanced Ac tive Directory environments. Email Server Integration An SMTP email server is required for sending notifications. While any email server can be used for email notifications, Microsoft Exchange is required for the following advanced functionality: • Automated scheduling in areas such as Scheduler Central for Munis Permitting, Munis Work Orders and Munis Utility Service Orders, and Munis Work Order Facilities room reservations • Automated archiving of emails initiated from Munis to Tyler Content Manager • Appointment creation on records directly from Munis • Munis Dashboard Web Parts for Outlook Email, Outlook Calendar, Outlook Tasks and Outlook Contacts PERIPHERALS Printer Compatibility Many users print forms and reports directly from the application to t heir printers. We recommend using laser printers because they offer universal compatibility for all applications. Workgroup class laser printers are required. PRINTER TYPE Reports Forms Additional Criteria/Notes HP or HP Compatible Laser Printer Yes Yes PCL 5 or above RECOMMENDED BACKUP PROCEDURES Developing a consistent backup strategy is a vital part of any organization's business continuity plan. A good backup plan ensures that you do not lose the hard work and time you invested in data entry if a hardware failure or natural disaster occurs. A plan such as this is easy to develop and usually easy to implement. This section outlines the steps you should take to properly back up your data. Rotating Tapes First, establish a good tape rotation for your backups. Tyler recommends that you use, at a minimum, the following 6-tape rotation: Week 1 Monday Tuesday Wednesday Thursday Friday 1 Week 2 Monday Tuesday Wednesday Thursday Friday 2 This rotation is sufficient for most customers because you can go back a few business days to find files. However, if you feel you need a little more protection, you can use a different set of tapes for Mon -Thurs of Week 2, and/or you can keep a Friday 3 and Friday 4 tape so that you have a month's worth of Friday bac kups. We also recommend that you periodically (monthly, quarterly, etc.) pull a tape permanently out of rotation to store off-site. 6.10.a Packet Pg. 289 Tyler Technologies - Munis System Infrastructure Requirements CONFIDENTIAL Page 8 of 8 https://check.tylertech.com/docs/totaltyler/munis 3/25/2019 Backing up Your SQL Data There are a few different methods for backing up your SQL data. • SQL Backup Function: Microsoft SQL Server Management Studio has built-in backup tools that can make SQL dump databases to a backup file in the SQL default backup folder while the SQL services are running. This location is: C:\Program Files\Microsoft SQL Server\MSSQL\Backup\ NOTE: The Microsoft SQL Server installation path may vary slightly per installation • Third-Party Backup Agent: This method requires that you have some sort of third-party backup program (e.g., Symantec Backup Exec, Brightstor ARC Serve, etc.) which uses a SQL backup agent. These special backup agents allow Microsoft SQL databases to be backed up while they are online. Additional Backup Requirements for Munis SQL Server • D:\dbexport • D:\musys • D:\gen* • D:\cmd* • D:\sql* Web Server • C:\MSSCustom Recovery Point Objective Databases are using Simple Recovery Model by default. In this configuration, there are no transaction log files that need to be backed up. Your organization needs to set an appropriate backup schedule. When the data base is in Simple Recovery, data entered since the last database backup is unprotected. An alternative option can be utilized for those entities that wish to have a point -in-time restore option. The databases will need to be configured in Full Recovery Model and all databases and transaction logs need to be backed up. Databases and transaction logs backups should be scheduled to meet your point -in-time data recovery requirements (i.e., a recovery point objective (RPO) of 1 hour requires transaction logs backed up each hour and databases backed up nightly). Your IT staff will be responsible for monitoring the success of those transaction log and database backups to ensure your RPO is met. In Full Recovery Model, data entered since the last transaction log backup is unprotected. Tyler Technologies does not recommend differential or incremental backups for external, database, or file backups due to the additional time required to restore data with these types of backups. Watching for Signs of Failure Monitor your backup status every morning. If there is a noticeable problem, such as an error light blinking on your tape drive, a tape being ejected without your knowledge, or an error message displaying about your backup, please contact us or your IT staff so that the problem can be resolved quickly. Accepting Responsibility Having good backups of your data is your responsibility. However, Tyler Technologies offers additional services that can help monitor your local backups, transmit your data to off-site locations, and even provide access to your software and data over the Internet in case of disaster or serious equipment failure at your site. Disaster Recovery In case of system failure due to unforeseen disaster, Tyler recommends that you have a Business Continuity Plan, which should include a disaster recovery service. Tyler offers a disaster recovery service for an additional fee. If you haven't already purchased this plan, contact Technical Services or Sales at 1 -800-646-2633 for more information. MUNIS | PRINTABLE VIEW 6.10.a Packet Pg. 290 6 . 1 0 . b P a c k e t P g . 2 9 1 6 . 1 0 . b P a c k e t P g . 2 9 2 6 . 1 0 . b P a c k e t P g . 2 9 3 6 . 1 0 . b P a c k e t P g . 2 9 4 6 . 1 0 . b P a c k e t P g . 2 9 5 6 . 1 0 . b P a c k e t P g . 2 9 6 6 . 1 0 . b P a c k e t P g . 2 9 7 6 . 1 0 . b P a c k e t P g . 2 9 8 6 . 1 0 . b P a c k e t P g . 2 9 9 6 . 1 0 . b P a c k e t P g . 3 0 0 6 . 1 0 . b P a c k e t P g . 3 0 1 6 . 1 0 . b P a c k e t P g . 3 0 2 6 . 1 0 . b P a c k e t P g . 3 0 3 6 . 1 0 . b P a c k e t P g . 3 0 4 6 . 1 0 . b P a c k e t P g . 3 0 5 6 . 1 0 . b P a c k e t P g . 3 0 6 6 . 1 0 . b P a c k e t P g . 3 0 7 6 . 1 0 . b P a c k e t P g . 3 0 8 6 . 1 0 . b P a c k e t P g . 3 0 9 6 . 1 0 . b P a c k e t P g . 3 1 0 6 . 1 0 . b P a c k e t P g . 3 1 1 6 . 1 0 . b P a c k e t P g . 3 1 2 6 . 1 0 . b P a c k e t P g . 3 1 3 6 . 1 0 . b P a c k e t P g . 3 1 4 6 . 1 0 . b P a c k e t P g . 3 1 5 6 . 1 0 . b P a c k e t P g . 3 1 6 6 . 1 0 . b P a c k e t P g . 3 1 7 6 . 1 0 . b P a c k e t P g . 3 1 8 6 . 1 0 . b P a c k e t P g . 3 1 9 Headquarters: PMB 5043 2711 Centerville Rd, Suite 120, Wilmington, DE 19808 Western Region: 500 Newport Center Drive, Suite 620, Newport Beach, CA 92660 p. (949) 587-5138 f. (949) 719-6142 1 Line No.Qty Part Number Description Unit Price Extended Price (USD) 1 4 868703-B21 ProLiant DL380 Gen10 8 SFF CTO Server 1,359.00$ 5,436.00$ 2 8 826850-B21 HPE DL380 Gen10 Intel® Xeon-Silver 4114 (2.2GHz/10-core/85W)685.00$ 5,480.00$ 3 8 815098-B21 16GB Single Rank x4 DDR4-2666 CAS-19-19-19 Registered Memory Kit 259.00$ 2,072.00$ 4 4 826708-B21 HPE DL38X Gen10 Universal Media Bay Kit 75.00$ 300.00$ 5 32 870753-B21 300GB SAS 12G Enterprise 15K SFF SC DSF HDD 218.00$ 6,976.00$ 6 4 726537-B21 9.5MM SATA DVD-RW JACKBLACK G9 75.00$ 300.00$ 7 4 P01366-B21 96W Smart Storage Battery (up to 20 Devices) with 145mm Cable Kit 90.00$ 360.00$ 8 4 804331-B21 Smart Array P408i-a SR Gen10 12G SAS Modular Controller 311.00$ 1,244.00$ 9 4 867810-B21 DL38X Gen10 High Performance Temperature Fan Kit 135.00$ 540.00$ 10 8 865408-B21 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit 167.00$ 1,336.00$ 11 4 BD505A ILO ADVANCED PAPER LICS W/3YR 310.00$ 1,240.00$ 12 4 733664-B21 2U CABLE MANAGEMENT ARM 30.00$ 120.00$ 13 4 733660-B21 2U SMALL FORM FACTOR EASY INSTALL 70.00$ 280.00$ 14 4 H8QW4E 5 Year Foundation Care Call-To-Repair DL380 Gen10 Service 7,791.00$ 31,164.00$ Sub Total: 56,848.00$ Shipping: Free Ground Tax :5,400.56$ Total:62,248.56$ This quote is valid until 8/30/2019 QUOTATION: C3_59424 City of Diamond Frank Mannarino 500 Newport Center Drive Suite 620 Newport Beach, CA 92660 (847) 361-9387 frankm@oldamericaninc.net Prepared for: Prepared by: “Over 88,000 individual users serviced in data base systems, data warehousing, business analygcs, and document management.” TOP 5 HPE Support Contract Specialist (SCS) by Volume North America Quote Date: 4/15/2019 6.10.c Packet Pg. 320