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HomeMy WebLinkAbout02/28/2019 PRC Agenda - Regular Meeting PARKS & RECREATION COMMISSION AGENDA February 28, 2019 6:30 PM THE WINDMILL ROOM at DIAMOND BAR CITY HALL – 1st FLOOR 21810 Copley Drive Diamond Bar, California Chairperson Benny Liang Vice Chairperson Manisha Sulakhe Commissioner Kim Hsieh Commissioner Tommy Orona Commissioner Aaron Salo Written materials distributed to the Parks and Recreation Commission within 72 hours of the Parks and Recreation Commission meeting are available for public inspection immediately upon distribution in the City Clerk's office at 21810 Copley Drive, Diamond Bar, California, during normal business hours. Copies of staff reports or other written documentation relating to agenda items are on file in the Community Services Office, located at 21810 Copley Drive, and are available for public inspection. If you have questions regarding an agenda item, please call 909.839.7060 during regular business hours. In an effort to comply with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Diamond Bar requires that any person in need of any type of special equipment, assistance or accommodation(s) in order to communicate at a City public meeting must inform the Community Services Department at 909.839.7060 a minimum of 72 hours prior to the scheduled meeting. Please refrain from smoking, eating or drinking in the Windmill Community Room The City of Diamond Bar uses recycled paper and encourages you to do the same PARKS AND RECREATION COMMISSION MEETING RULES Welcome to the meeting of the Diamond Bar Parks and Recreation Commission. Meetings are open to the public. PUBLIC INPUT Members of the public may address the Commission on any item of business on the agenda during the time the item is taken up by the Commission. In addition, members of the public may, during the Public Comment period, address the Commission on any item or any matter not on the agenda and within the Commission’s subject matter jurisdiction. Persons wishing to speak should submit a speaker slip to the meeting clerk. Any material to be submitted to the Commission at the meeting should be submitted through the meeting clerk. Speakers are limited to five minutes per agenda item, unless determined otherwise. The Commissioners may adjust this time limit depending on the number of people wishing to speak, the complexity of the matter, the length of the agenda, the hour and any other relevant consideration. Speakers may address the Commission only once on an agenda item, except during public hearings, when the applicant/appellant may be afforded a rebuttal. Public comments must be directed to the Commission. Behavior that disrupts the orderly conduct of the meeting may result in the speaker being removed from the Commission chambers. INFORMATION RELATING TO AGENDAS AND ACTIONS OF THE COMMISSION Agendas for regular Commission meetings are available 72 hours prior to the meeting and are posted in the City’s regular posting locations, and on the City’s website at www.diamondbarca.gov. A full agenda packet is available for review during the meeting, in the foyer. The Commission may take action on any item listed on the agenda. ACCOMMODATIONS FOR THE DISABLED A cordless microphone is available for those persons with mobility impairments who cannot access the podium in order to make a public comment. Sign language interpretation is available by providing the City Clerk three business days’ notice in advance of a meeting. Please telephone (909) 839-7010 between 7:30 a.m. and 5:30 p.m. Monday through Thursday and 7:30 a.m. to 4:30 p.m. on Fridays. HELPFUL PHONE NUMBERS Copies of agendas, rules of the Commission, Cassette tapes of meetings: (909) 839-7060. Computer access to agendas: www.diamondbarca.gov General information: (909) 839-7060. CITY OF DIAMOND BAR PARKS AND RECREATION COMMISSION AGENDA Thursday, February 28, 2019 THE WINDMILL ROOM AT DIAMOND BAR CITY HALL 21810 Copley Drive, Diamond Bar MISSION STATEMENT: The Mission of the Parks and Recreation Commission is to:  Provide –  Advice to the City Council.  A quality parks system that is safe, properly maintained and equally accessible to all residents of the City of Diamond Bar.  Quality recreational programs for all ages.  Have vision and flexibility to meet the ever-changing interests of our diverse, multi-cultural community.  Be open and actively responsive to input from individuals and community organizations.  Develop facilities that will accommodate the needs of our active and growing community. City of Diamond Bar Parks and Recreation Commission Approved May 27, 1999 CALL TO ORDER: 6:30 P.M. PLEDGE OF ALLEGIANCE: ROLL CALL: Parks and Recreation Commissioners Hsieh, Orona, Salo, Vice-Chair Sulakhe, and Chairman Liang MATTERS FROM THE AUDIENCE: This time is reserved on each agenda to provide an opportunity for members of the public to directly address the Commission on items or matters of interest to the public that are not already scheduled for consideration on this agenda. Those who wish to speak on Agenda Subjects or Matters from the Audience may complete voluntary Speaker's Cards at the desk of the Commission Secretary. Speakers are limited to five (5) minutes. CALENDAR OF EVENTS: FEBRUARY 28, 2019 PAGE 2 PARKS AND RECREATION COMMISSION Tuesday, March 5, 2019 CITY COUNCIL MEETING – 6:30pm – AQMD Main Auditorium – 21865 Copley Drive – Diamond Bar Saturday, March 16, 2019 SENIOR EXCURSION – Getty Villa & Picnic Lunch – 9:00am – 5:00pm – Departs the Diamond Bar Center at 9:00am Saturday, March 16, 2019 HEALTHY DIAMOND BAR – 9:00 – 11:00am – Trail Hike Day – Pantera Park – 738 Pantera Drive – Diamond Bar Tuesday, March 19, 2019 CITY COUNCIL MEETING – 6:30pm – AQMD Main Auditorium – 21865 Copley Drive – Diamond Bar Thursday, March 28, 2019 SENIOR EXCURSION – Griffith Observatory & Lunch at Vegas Seafood Buffet – Level 3 – 10:30am – 7:00pm – Departs the Diamond Bar Center at 10:30am Thursday, March 28, 2019 PARKS AND RECREATION COMMISSION MEETING – 6:30pm – 21865 Copley Drive – 1st floor – Windmill Room – Diamond Bar 1. CONSENT CALENDAR: 1.1. Approval of Minutes for January 24, 2019 2. INFORMATION ITEMS: 1. February Recreation Program Update Recommended Action: Receive and file. 2. February 2019 Maintenance Report Recommended Action: Receive and File 3. OLD BUSINESS: NONE FEBRUARY 28, 2019 PAGE 3 PARKS AND RECREATION COMMISSION 4. NEW BUSINESS: 4.1. Heritage Park and Sunset Crossing Conceptual Plan Update 5. ANNOUNCEMENTS: Commissioners may briefly respond to public comments, make announcements, ask a question of staff, and make a brief report on their activities, request staff to return with information at a future meeting or request that a matter of business be placed on a future agenda. 6. ADJOURNMENT: CITY OF DIAMOND BAR MINUTES OF THE PARKS & RECREATION COMMISSION DIAMOND BAR CITY HALL - THE WINDMILL ROOM 21810 COPLEY DRIVE, DIAMOND BAR, CA 91765 JANUARY 24, 2019 CALL TO ORDER: Vice Chair Sulakhe called the Parks and Recreation Commission meeting to order at 6:41 p.m. in the City Hall Windmill Room, 21810 Copley Drive, Diamond Bar, CA 91765. PLEDGE OF ALLEGIANCE: Commissioner Hsieh led the Pledge of Allegiance. ROLL CALL: Present: Commissioners Kim Hsieh, Tommy Orona, Vice Chair Manisha Sulakhe Absent: Chair Benny Liang was excused. Staff Present: Ryan Wright, Parks & Recreation Director; Anthony Jordan, Parks and Maintenance Superintendent; Christy Murphey, Recreation Supervisor; Andrea Nino, Recreation Coordinator; and, Robin Crawford, Administrative Assistant. MATTERS FROM THE AUDIENCE: None CALENDAR OF EVENTS: As presented by PRD/Wright 1. CONSENT CALENDAR: 1.1 Approval of Minutes for October 25, 2018 Regular Meeting. C/Orona moved, C/Hsieh seconded to approve the Minutes of the September 25, 2018 regular meeting. Motion carried by the following Roll Call vote: AYES: COMMISSIONERS: Hsieh, Orona, VC/Sulakhe NOES COMMISSIONERS: None ABSENT: COMMISSIONERS: Chair/Liang 2. INFORMATIONAL ITEMS: 2.1 JANUARY 2019 RECREATION PROGRAM UPDATE – RS/Murphey 2.1.1 2018 WINTER SNOW FEST PROGRAM EVALUATION AND FINANCIAL SUMMARY – RC/Nino 2.2 JANUARY 2019 MAINTENANCE REPORT – PMS/Jordan C/Hsieh said she noticed rust on one of the equipment storage boxes at Summitridge Park. PMS/Jordan said he would look into it. 1.1 Packet Pg. 6 Co m m u n i c a t i o n : A p p r o v a l o f M i n u t e s f o r J a n u a r y 2 4 , 2 0 1 9 ( C O N S E N T C A L E N D A R : ) JANUARY 24, 2019 PAGE 2 P&R COMMISSION 3. OLD BUSINESS: None 4. NEW BUSINESS: None 5. ANNOUNCEMENTS: C/Orona asked for an update on FEMA’s response to the Sycamore Canyon Park Slope Erosion project. PRD/Wright explained that the City was successful in gett ing FEMA to fund the majority of the erosion project as anticipated and Council approved a contract for repair of the area. The anticipated start date is sometime in March depending on the weather with reopening of the trail late summer/early fall. C/Hsieh requested reconsideration of lighting outside of the kitchen in the patio area at Summitridge Park. C/Orona thanked staff for their diligence and said he looked forward to seeing what happens in the City in 2019. C/Hsieh said that staff does an outstanding job and she appreciates the reports and the way PMS/Jordan keeps the parks beautiful. She hopes to continue attending meetings but, due to health issues, may not be able to do so in which case she thanked her colleagues and staff and said it ha d been a pleasure serving with everyone. VC/Sulakhe said she appreciates the progress toward getting the community together. The wristband pre-sales was a great idea and she is excited to move forward with the Heritage Park rehab and the new Sunset Crossing Park in 2019. She also appreciates the Tech Time which offers a great opportunity for young people to patiently pass along their knowledge and interact with seniors. Thank you to the staff for all of their hard work in 2018 and she looks forward to a great 2019 with all of the new programs. ADJOURNMENT: W ith no one objecting and no further business before the Parks and Recreation Commission, Vice Chair Sulakhe adjourned the meeting at 7:11 p.m. The foregoing minutes are hereby approved this day of , 2019. Respectfully Submitted, RYAN WRIGHT, SECRETARY Attest: VICE CHAIR MANISHA SULAKHE 1.1 Packet Pg. 7 Co m m u n i c a t i o n : A p p r o v a l o f M i n u t e s f o r J a n u a r y 2 4 , 2 0 1 9 ( C O N S E N T C A L E N D A R : ) PARKS AND RECREATION COMMISSION AGENDA REPORT AGENDA ITEM NUMBER: 2.1 MEETING DATE: February 28, 2019 TO: Honorable Chairman and Members of the Parks and Recreation Commission VIA: Ryan Wright, Parks and Recreation Director FROM: Christy Murphey, Recreation Superintendent SUBJECT: February Recreation Program Update RECOMMENDATION: Receive and file. Community Recreation Guide Winter & Spring Guide The Winter & Spring 2019 Recreation Guide is available online at DiamondBarCA.gov and includes programs held January through mid-May. The Summer Recreation Guide is in the editing phase and scheduled to be in resident’s mailboxes the first week of April. Early release of the Summer Guide is intended to help promote summer camps and programs to allow for early enrollment and summer vacation planning. Contract Classes Winter/Spring Session The Winter/Spring session is in the middle of registration with 409 students enrolled in 216 available classes. Popular classes this session included Mature Zumba, Classic Mat Pilates, Harmony Aikido, Pencils and Pastels, and Tennis for all ages. Summer Session The Summer session begins on May 18 and will run through August 23. Registration will open on April 1. New classes this season include three one-day workshops: Fondant CITY OF DIAMOND BAR ~ 21810 COPLEY DRIVE ~ DIAMOND BAR, CA 91765 ~ TEL. (909) 839-7060 ~ FAX (909) 861-3117 2.1 Packet Pg. 8 Flowers, Leaves & Borders, Cookie Rookie Basics, and Cupcake Cuties. We will also see the return of our famous camps including Basketball, Tennis, LEGO ® Engineering, Animation Flix, and more! Senior Programs Senior Classes Mt. San Antonio College partners with the City of Diamond Bar to offer 14 free classes to seniors at the Diamond Bar Center and Heritage Park. The classes vary from exercise to fine arts. Most of these classes are filled to capacity. The winter session began on January 7 and concluded February15. Senior Activities and Services  Mahjong every Wednesday – 43 per session on average  Bingo every Tuesday and Friday – 180 per session on average  Complimentary Legal Services 1st Wednesday of each month – 5 appointments were booked for January. Senior Excursions Palm Springs Aerial Tramway On January 24, 40 participants rode the Palm Springs Aerial Tramway and enjoyed lunch at the Pines Café. After lunch they had free time to explore the surrounding wilderness. Afterward, they stopped at the Cabazon Outlet Mall to do some shopping before heading back home. The excursion included roundtrip transportation, tramway admission, lunch and a snack on the way home. Facility Rentals January Rental Summary Location Room Rentals Revenue Diamond Bar Center Grand View Ballroom 18 $ 47,502.50 Pine Room 1 $ 660.00 Sycamore Room 1 $ 990.00 Oak Room 2 $ 960.00 Maple Room 5 $ 1,420.00 Total 27 $ 51,532.50 Heritage Park Community Center 4 $ 1,170.00 2.1 Packet Pg. 9 Pantera Park Activity Room 5 $ 831.50 Picnic Shelters Heritage Park 2 $ 100.00 Maple Hill Park 0 $ 0.00 Pantera Park 2 $ 100.00 Peterson Park 0 $ 0.00 Ronald Reagan Park 1 $ 50.00 Sycamore Canyon Park 2 $ 150.00 Total 7 $ 400.00 Grand Total 43 $ 53,934.00 Youth Programs Tiny Tots The winter session is half way through with the conclusion of the session on March 22. There are 13 participants enrolled in the three to four year old class offered Tuesday & Thursday, and 19 participants enrolled in the four to five year old class offered Monday, Wednesday, and Friday. This 12 week session is titled “Outdoor Adventure” and focused on combing stories, songs, and art projects. Registration for the spring session opened February 11 for Diamond Bar Residents and February 25 for open registration. The spring session will run for 11 weeks starting March 25 and continue through May 31. There will be no class on May 27. DB 4Youth During the month of January, DB 4Youth offered Tech Time for the second month. Five volunteers assisted ten seniors with technology questions about personal devices such as cell phones and tablets. Participants bring their own devices to receive one-on-one advice and support. Teens answered questions regarding social media, e-mail and device settings. On Tuesday, January 29, DB 4Youth held their regular monthly meeting at the Diamond Bar Center with 29 members in attendance. The agenda included, a recap of the Winter Snow Fest, Holiday Food Drive, and DB 4Youth Holiday Party. Volunteers also learned about upcoming volunteer opportunities such as Tech Time and youth basketball. Other topics of discussion were nominations for 2019 officers, and a review of the 2019 events calendar. This month DB 4Youth assisted at youth basketball. Members helped with scorekeeping, tracking substitutions and directing participants and parents to the correct courts. DB 4Youth will continue to assist with this program through March 9. Youth and Adult Sports 2.1 Packet Pg. 10 Youth Basketball The Youth Basketball program kicked off the season by showing support to one of the local high school boys’ varsity basketball team Friday, January 18. Approximately 55 participants from the youth basketball program and their parents came out to support Diamond Bar High School boys’ varsity take on Chino High School. As a fun gesture, thunder sticks were provided to all the participants and their families. At half time the youth basketball program was recognized on the court and received an opportunity to take a picture with the varsity basketball team. Overall, staff received great feedback from all in attendance and lots of positive comments from Diamond Bar High School staff. The first week of games were held on Saturday, January 19. Games were played at three locations the 4-5, 6-7 and 12-13 year old divisions played at Chaparral Middle School. The 10-11 year old division played at South Pointe Middle School and the 8-9 year old division played at Mt. Calvary Lutheran School. The season is 8 weeks long and will conclude on March 9. Table Tennis The Table Tennis program continues play at Heritage Park on Thursdays 6-9:30 p.m. (average of 6 participants) and Sunday 5-8 p.m. (average of 6 participants) evenings. This free drop in program offers users of all ages an opportunity to play on three table tennis tables, all they have to do is bring their paddle and table tennis balls to participate. Field Attendants/Allocations The current field allocation started on January 1, 2019 and will go through April 30, 2019. This allocation has nine allocated user groups with the largest organization being AYSO soccer. User groups are eager to start playing their 2019 winter/ seasons. Upcoming Events City Birthday Party Saturday, April 13  11 a.m. to 5 p.m. at Pantera Park Preparations are well underway for the City’s 30th Birthday Party. Applications were sent out to local non-profit groups to operate Ride, Game, Food, or Info booths, and local entertainment groups received Entertainment applications. Environmental Services applications were sent out to City contractors and organizations focused on going green and energy saving. In January, organizations signed up to operate: 15 Game Booths, five Information Booths, two Ride Booths, and three Environmental Services booths. Six Entertainment applications have been received, and three Outstanding Volunteer Nominee forms were submitted for consideration. 2.1 Packet Pg. 11 The carnival rides have been confirmed with James Events, who has provided the attractions for the past several years. In addition, the Heritage Display will return to the event. This section will include a blacksmith branding wooden nickels with the Diamond Bar Ranch mark, a rope making station, a pottery making station, and a panning for gold station. Breakfast with the Bunny Saturday, April 20  8:30 a.m. to 12 p.m. at the Diamond Bar Center The City of Diamond Bar is proud to invite the community to the inaugural Breakfast with the Bunny at the Diamond Bar Center. This new event will include breakfast, children’s crafts and game station (recommended ages 2 to 8), a live DJ, and photos with the Bunny. Pre-registration is required; $10.00 per person. There are two sessions available, 8:30 a.m. and 10:30 a.m. Currently, there are seven participants signed up for the 8:30 a.m. session and 31 participations signed up for the 10:30 a.m. session. 2.1 Packet Pg. 12 PARKS AND RECREATION COMMISSION AGENDA REPORT AGENDA ITEM NUMBER: 2.2 MEETING DATE: February 28, 2019 TO: Honorable Chairman and Members of the Parks and Recreation Commission VIA: Ryan Wright, Parks and Recreation Director FROM: Anthony Jordan, Parks & Maintenance Superintendent SUBJECT: February 2019 Maintenance Report RECOMMENDATION: Receive and File During the previous month, the Public Works Maintenance staff has been working on various tasks throughout the City. The following is a brief recap of key maintenance items completed: Diamond Bar Center  Refinished hardwood floors in the Oak room.  Installed new screws in lower corridor fire doors.  Installed new chain on hot water dispenser.  Removed ground prong from electrical outlet.  Installed four (4) new phone brackets for IT department for new phone system.  Cleared upper drinking fountain drain line.  Repaired broken fan. CITY OF DIAMOND BAR ~ 21810 COPLEY DRIVE ~ DIAMOND BAR, CA 91765 ~ TEL. (909) 839-7060 ~ FAX (909) 861-3117 2.2 Packet Pg. 13  Sealed leaking window in GVBR.  Re-plumbed outlet side of kitchen hot water heater.  Serviced water feature weekly (contractor). Drained, cleaned and filled water feature additionally as needed.  Performed weekly test on wheelchair lift.  Performed monthly emergency generator test and regularly scheduled maintenance.  Performed monthly exterior lighting maintenance (Best). Diamond Canyon Park  Performed irrigation PMI (BV).  Performed park/playground inspections. Heritage Park  Cleared drain lines in men’s and women’s park restroom sinks.  Cleared urinal drain in men’s restroom.  Installed new stainless steel mirrors in park restrooms.  Patched/repaired roof leak.  Replaced spud gasket on women’s restroom toilet.  Installed six (6) new fluorescent tubes in park restrooms.  Installed two (2) new can lights in the community center.  Retrofit one (1) exterior security light.  Performed irrigation PMI (BV).  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Larkstone Park  Performed park/Playground inspections. 2.2 Packet Pg. 14 Longview North Park  Performed park/playground inspections. Longview South Park  Performed park/playground inspections. Lorbeer Middle School  Performed irrigation PMI (BV).  Treated for fire ants (APM).  Performed gopher control (APM). Maple Hill Park  Caution off slope area due to large fallen tree.  Cleared drinking fountain drain line adjacent to tennis courts.  Installed new stainless steel mirrors in the restrooms.  Performed irrigation PMI (BV).  Treated for gopher control (BV/APM).  Treated for fire ants (BV/APM).  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Pantera Park  Installed LED retrofit bulbs in four (4) exterior light fixtures. Removed ballasts and capacitors.  Installed new stainless steel mirrors in the restrooms.  Painted field numbers on softball field backstops.  Performed irrigation PMI (BV).  Performed gopher control (APM). 2.2 Packet Pg. 15  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Paul C. Grow  Installed new mirrors in the restrooms.  Treated for fire ants (BV/APM).  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Peterson Park  Completed turf renovation of sports fields.  Pressure washed men’s and women’s restrooms.  Cleared clogged drinking fountain drain line.  Repaired damaged irrigation line.  Prepped and installed new stainless steel mirrors in park restrooms.  Performed irrigation PMI (BV).  Treated for fire ants (BV/APM).  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Ronald Reagan Park  Adjust swing height on four (4) belt swings in playground.  Replaced red indicator light for tennis court light timer.  Retrofit three (3) security lights.  Pressure washed men’s and women’s restrooms.  Installed new stainless steel mirrors in the restrooms.  Performed park/playground inspections. 2.2 Packet Pg. 16  Cleaned v-ditches.  Treated for rodent control (BV/APM).  Performed irrigation PMI (BV).  Performed monthly exterior lighting maintenance (Best). Silvertip Park  Cleared clogged drain line for doggy drinking fountain.  Performed park/playground inspections. Stardust Mini-Park  Performed park/playground inspections. Starshine Park  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Summitridge Park  Performed park inspections. Sycamore Canyon Park  Installed new striker plate on women’s restroom door.  Repaired damaged latch on women’s restroom stall door.  Performed irrigation PMI (BV).  Treated for gopher control (BVAPM).  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). Washington Park  Performed park/playground inspections.  Performed monthly exterior lighting maintenance (Best). 2.2 Packet Pg. 17 City Hall/Library  Performed preventative drain line maintenance on all urinals.  Repaired urinals in Library restroom.  Repainted exterior wood siding at City Hall and Library entrances.  Located and repaired water leak in 90 ton HVAC unit (Trane).  Filled and patched pitch pocket at roof penetration.  Installed LED retrofit can lights over City Hall and Library entrances.  Re-lamped eighty-nine (89) light fixtures in the City Hall spaces and replaced one (1) ballast. Re-lamped five (5) light fixtures in the Library and replaced one (1) ballast.  Cleaned monument sign and bollards. Sprayed for spiders and insects.  Performed monthly emergency generator test and regularly scheduled maintenance.  Performed monthly carpet cleaning in City Hall and Library spaces (DFS).  Performed monthly exterior lighting maintenance (Best).  Performed quarterly upholstery cleaning (DFS). Citywide  Re-staked and leveled 50 trees along Lycoming, Pinefalls and Penarth streets.  Cleared fallen tree branch at 211 Del Sol Lane.  Removed discarded file cabinet from roadway at 20804 Boulder Lane.  Removed fallen trees from Wynnewood slope in LLAD 39.  Cleared v-ditch at Steep Canyon and Clear Creek Canyon.  Cleared mud/rock debris from cul-de-sac on Running Branch.  Fixed leaning tree in median at Diamond Bar and Kiowa Crest.  Inspected dangerous leaning tree at 20849 Moonlake. Closed street and performed emergency removal (WCA).  Cleared drains and added sandbags in median on Chino Hills Parkway. 2.2 Packet Pg. 18  Cleared catch basin on Silver Rain.  Rototill playground sand, clean barbeque pits, clean gazebos and prep softball fields as needed (BV).  Clean v-ditches at all City parks as needed.  Washed, fueled and serviced City vehicles.  Inspected fire extinguishers and first aid kits at all City facilities.  Re-stocked pet bags throughout the City. Serviced trash cans at trailheads.  Performed monthly exterior lighting maintenance along Brea Canyon Rd. walkway (Best). 2.2 Packet Pg. 19