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HomeMy WebLinkAboutRES 2002-66RESOLUTION NO. 2002-66 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DIAMOND BAR ADOPTING A PUBLIC SAFETY PROGRAM POLICY WHEREAS, since incorporation in 1989, Diamond Bar has contracted with the Los Angeles County Sheriff's Department for law enforcement services, along with other public safety entities; and WHEREAS, a partnership between the City of Diamond Bar, the Los Angeles County Sheriff's Department, the Los Angeles County Fire Department, Inland Valley Humane Society, and all members of the community is necessary to meet the needs of the City; and WHEREAS, a development and documentation of a comprehensive community based Public Safety Program was developed; and WHEREAS, the program will emphasize long-term solutions to problems affecting the community, while also addressing urgent needs; and WHEREAS, the Program delineates specific responsibilities, including those tasks provided by the Law Enforcement Team, the Fire Department Team, Animal Control officials, City Staff, and various Citizen Volunteer groups; and WHEREAS, each component is equally important and will be continually evaluated for effectiveness in addressing the immediate needs of the community, with specific duties, deployment, and responsibilities modified when appropriate; and WHEREAS, through the commitment and dedication of all parties involved, this program will become a true asset to the community; and WHEREAS, our goal is to work as one to make the City of Diamond Bar a safe, enjoyable and prosperous community, offering a quality of life the citizens of Diamond Bar expect and can be proud of. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF DIAMOND BAR AS FOLLOWS: SECTION 1. Exhibit A is hereby adopted as the Public Safety Program Policy of the City. SECTION 2. The Mayor is hereby authorized to affix his signature to this resolution signifying its adoption by the City Council of the City of Diamond Bar, and the City Clerk, or her duly appointed deputy, is directed to attest hereto. PASSED, APPROVED, AND ADOPTED BY THE CITY COUNCIL OF THE CITY OF DIAMOND BAR THIS 3rd DAY OF SEPTEMBER 2002. RIM4II1YOT81 t.. WEN CHANG, MAYOR ATTEST: ynda Burgess, Cit Clerk I, LYNDA BURGESS, City Clerk of the City of Diamond Bar, California do hereby certify that the foregoing Resolution was duly and regularly passed and adopted by the City Council of the City of Diamond Bar, California, at its regular meeting held on the 3r day of September , 2002, by the following vote: AYES: COUNCIL MEMBERS: Herrera, Huff, Zirbes, MPTIO'Connor, M/Chang NOES- COUNCIL MEMBERS- None ABSENT: COUNCIL MEMBERS: None ABSTAINED: COUNCIL MEMBERS: None 1 Linda Burgess, City Clerk City of Diamond Bar Res. 2002-66 _\II illi r �i��.►�W I Har. Bonn- nti�y Safety .F CITY OF DIAMOND BAR � PUBLIC SAFETY PROGRAM Prepared by: LOS ANGELES COUNTY SHERIFF'S DEPARTMENT September 3, 2002 1 DIAMOND BAR PUBLIC SAFETY PROGRAM TABLE OF CONTENTS: Pages 1. Introduction 2. Law Enforcement Services a. Mission Statement 1 b. Program Overview 1 c. The Team Policing Plan 2 d. Problem Solving 4 e. Team Duty Statements and Responsibilities 4 f. Associate Team Member Responsibilities 12 g. Support Services 15 h. Selection of Team Personnel 16 i. Orientation of New Team Personnel 17 j. Role of the Community Service Center 18 k. Personnel Staffing Matrix 19 3. Traffic Safety Program a. Mission Statement 22 b. Program Overview 23 c. Traffic Issues 24 d. Goals & Objectives 26 e. Current Enforcement & Training Programs 27 f. Conclusion 28 4. Crime Prevention Program a. Mission Statement 30 b. Program Overview 30 c. Community Service Activities 31 d. Neighborhood & Business Watch 31 e. Public Safety Presentations 34 f. School Liaison 35 g. ABC License Investigations 35 h. False Alarm Program 36 i. Permit Inspections 36 Pages j. Emergency Business Contact Information 36 k. Special Events 37 5. Emergency & Disaster Preparedness a. Mission Statement 38 b. Program Overview 38 c. Concept of Operations 39 d. Peacetime Emergencies 43 e. National Security Emergencies 44 f. Standardized Emergency Management Systems 45 (SEMS) 6. Fire Protection Services a. Mission Statement 51 b. Program Overview 51 c. Services 51 d. Fire Stations 61 7. Animal Control a. Mission Statement 62 b. Program Overview 62 c. Services 62 8. Neighborhood Improvement Activities *COMING SOON* a. Code Enforcement Operations 1 INTRODUCTION In December of 2001 the development and documentation of a comprehensive, Community Based Public Safety Program for the City of Diamond Bar was initiated. This program was initiated by the City Council, City Manager, and the Walnut/Diamond Bar Sheriffs Station Commander, who believed that a "Public Safety Program" would better serve the community and give all residents a defined set of resources, goals and objectives. The Diamond Bar Public Safety Program is a true partnership between the City of Diamond Bar, the Los Angeles County Sheriffs Department, the Los Angeles County Fire Department, Inland Valley Humane Society, and all members of the community. It will emphasize long-term solutions to problems affecting the community while also addressing urgent needs. The Program delineates specific responsibilities including tasks provided by the Law Enforcement Team, the Fire Department Team, Animal Control officials, City's staff, and various Citizen Volunteer groups. Each component is equally important and will be continually evaluated for effectiveness in addressing the changing needs of the community. Specific duties, deployment, and responsibilities will be modified when appropriate. Through the commitment and dedication of all parties involved, this program will become a true asset to the community. Our goal is to make the City of Diamond Bar a safe, enjoyable and prosperous community, offering a quality of life the citizens of Diamond Bar expect and can be proud of. OUR MISSION LAW ENFORCEMENT SERVICES The quality of neighborhood life, its safety and welfare comes from the commitment of each citizen. The Los Angeles County Sheriffs Department takes pride in its role as a citizen in this community; partners in the delivery of quality law enforcement services. The City of Diamond Bar and the Los Angeles County Sheriffs Department are committed to making the City of Diamond Bar a safe, enjoyable, and prosperous community. We dedicate our full-time efforts to the duties incumbent upon every community member. As we act, we are universal citizens deriving our authority from those we serve, carrying out our services in the most professional, compassionate and productive manner possible. As we succeed, our effectiveness will be measured by the absence of crime and fear in our neighborhoods and community. OVERVIEW The City of Diamond Bar and the Los Angeles County Sheriffs Department have a long history of working in partnership for the provision of law enforcement services to the City's residents. The Sheriffs Department implements a community-based, team -policing plan as its daily operations. The plan encourages citizen participation in crime reduction and allows greater coordination with the City to address public safety issues. As members of the community, Sheriff's Deputies will coordinate the necessary resources to eliminate specific community safety problems. It is very important that the Deputies feel that this is their city and in return, the citizens must feel that the Sheriffs personnel are the City's police department. Law enforcement services are provided by a diverse group of personnel with specific duties and responsibilities. Each position within the team will be continually evaluated for effectiveness. Specific duties, deployment and responsibilities will be modified when appropriate. In essence, the Law Enforcement Team consists of effective, dedicated, efficient personnel working toward common goals. Team members include: 1 Captain (Station Commander) 1 Lieutenant 1 Team Leader Deputy 2 Crime Prevention Deputies 2 Special Assignment Deputies 39 -Full-Time Staff 3 Detectives 31 -Volunteers 1 Traffic Investigator Deputy (Shared Resource) 3 Motorcycle Deputies 70 -Total Personnel 18 Patrol/Traffic Deputies 3 S.T.A.R. Deputies ((PUSD)A1VVUSD) 1 Crime Analyst (Shared Resource) 3 Community Service Officers/Assistants 31 Volunteers on Patrol THE TEAM POLICING PLAN Community -Based, Team -Policing is based on the cooperative resolution of safety issues, identification of the causes and their resolution. City staff, deputies, and citizens will participate in, and be responsible for, strategy design and problem solving that emphasizes comprehensive responses to public safety issues. The key to problem solving requires a joint effort using both public and private resources. These resources are dictated by the uniqueness of the problem and its most effective resolution. Essential to this process are deputies with good interpersonal skills who take a sincere interest in, and are sensitive to the needs of the citizens of Diamond Bar. The key to the success of Diamond Bar's Team Policing Plan is strategic preparation, with measurable long and short-range goals, which provides a "road map" for the success of the program. Quality planning is crucial to a successful program and requires commitment, common sense, and compassion. The team concept to planning will provide a comprehensive approach to public safety issues. It will insure that all resources available are utilized effectively to deal with the needs and priorities of the community. 2 1 Increased coordination among City staff, community residents, and their law enforcement personnel, will foster the feeling that they are indeed a community-based team working together to resolve public safety issues. The Team will continue to evaluate the progress of the program, and present a formal bi-annual report to the City Council on their effectiveness. They will identify and prioritize specific problems occurring within the community and develop a plan of resolution. They will assess needs; identify goals, review alternatives, and design methods for achieving those goals. Resources needed to address the successful resolution of a problem will be identified and sought after. Consideration will be given to the assistance available from various community groups and leaders, involved in the community. Such resources might include, Neighborhood/Business Watch, or Citizen Patrol members and, school, church, service or business organizations. By setting goals for the program, the city can continually review their resources, and be assured that they are being used in the most effective manner possible. By monitoring and evaluating the effectiveness of the program, it will continue to move forward. Public safety issues challenging law enforcement today are much more complex than those of yesterday. The issues of today challenge not only law enforcement, but also the entire community. Members of the Policing Team must look beyond law enforcement techniques to address an issue; otherwise the impact of this program will be short lived. Planning takes time and effort, but the lack of planning can result in the loss of something much more valuable, the peace and safety of our community. The Diamond Bar Community Based Policing Team will consist of representatives from the following areas: ❑ Sheriff's Department, Walnut/Diamond Bar Station ❑ City of Diamond Bar ❑ Community Volunteers on Patrol ❑ Public Safety Committee ❑ Walnut Valley & Pomona Unified School Districts ❑ Neighborhood & Business Watch Programs (Community at large) ❑ Local Judicial System 3 PROBLEM SOLVING Research has shown the need to look for long-term solutions in resolving persistent and recurring community problems. Studies indicate that, in many communities, 30 percent of the calls for service emanate from 10 percent of the locations in the city. Because a good portion -of the deputy's time is spent responding to the same location repeatedly, a problem orientated approach is necessary. Using this approach, deputies assigned to the City of Diamond Bar will look beyond the individual call -for -service and address the underlying problems that create them. For example, a particular location may be experiencing a narcotics use problem, but the underlying cause is that the building has been allowed to fall into disrepair, inviting criminal activity. Once the underlying cause is identified they will be expected to look for and apply tailor made solutions to the problem. At times the solution to a problem may not be found in the realm of the criminal justice system. Because of this, the deputies are not only encouraged to utilize the wide range of city resources available, but also those found throughout the community. TEAM DUTY STATEMENTS & RESPONSIBILITIES PUBLIC SAFETY COORDINATOR (IF UTILIZED) The Public Safety Coordinator is the person who most closely monitors the progress of the Team Policing Program on a daily basis. The position requires a close working relationship with the Walnut/Diamond Bar Station Commander, Liaison Lieutenant, and Team Leader Deputy. The Public Safety Coordinator is responsible for assisting the patrol and Special Assignment functions with city assets, when required. The other duties of the Public Safety Coordinator include: ❑ Acts as primary liaison between the City of Diamond Bar and the Los Angeles County Sheriff's Department ❑ Reports directly to the designated Deputy City Manager ❑ Manages volunteer personnel and activities at the local Service Center 4 ❑ Oversee the City Emergency Preparedness Plan and function ❑ Works closely with the Crime Prevention Deputy in creating effective public service announcements, Neighborhood & Business Watch Programs ❑ Acts as the City's public safety spokesperson and information officer (PIO) ❑ Monitors the community's public safety needs and make necessary change recommendations accordingly WALNUT/DIAMOND BAR STATION COMMANDER The Walnut/Diamond Bar Station Commander is the Chief of Police for the City of Diamond Bar. He is ultimately responsible for the deployment of both the City of Diamond Bar's dedicated service units and regional forces. The Captain must have continual interaction with the {City Council}, City Manager, Deputy City Managers, City Public Safety Coordinator, and the Liaison Lieutenant. With the Diamond Bar Policing Team providing pertinent, sound information, the Captain will be able to provide the most effective and efficient law enforcement services to the city. The Captain and the City Manager are the primary administrators in the command structure within the Community Based Team Policing Plan. Because of this, it is critical that both their staffs communicate essential information and work toward the common goals. The Captain of the Walnut/Diamond Bar Sheriffs Station will assume the following duties within the Diamond Bar Community Based, Team Policing Plan: ❑ Acts as Chief of Police for the City of Diamond Bar ❑ Gives final approval of any change that is deemed necessary in the Community Based, Team Policing Plan ❑ Ensures that activities are conducted in conformance with the law, sound police practices, and within Sheriff's Department policies ❑ Attends City Council meetings and City functions as needed or requested ❑ Maintains on-going dialogue with City Council, City Manager and staff relative to community safety issues ❑ Acts as Chairperson to Station's Public Safety Committee 5 ❑ Interacts with community groups and provides community safety information CITY LIAISON LIEUTENANT The Liaison Lieutenant is the operational/administrative conduit between Diamond Bar City management and the Walnut/Diamond Bar Sheriffs Station. The Lieutenant manages the administrative functions relating to the daily operation of general policing functions within the City of Diamond Bar and reports to the Station Commander. The Lieutenant oversees the daily activities of General Patrol, Traffic Operations, Crime Prevention, and Special Assignment units. The Lieutenant acts as the intermediary between the City and Sheriffs Department management, line supervisors, policing units and the citizens of Diamond Bar. It is the responsibility of the Lieutenant to insure that the needs of all parties concerned are appropriately addressed. His/her duties include: ❑ Attending City Council meetings and Study Sessions as necessary ❑ Coordinating the efforts of the Team Leader Deputy, Crime Prevention Deputy, Special Assignment Team and Patrol/Traffic Deputies with day to day City law enforcement related activities ❑ Reviews monthly contract bills, service levels, and minutes for accuracy ❑ Monitors contract budget issues, contracted personnel items, law enforcement grants, funding requests, and manages assignment of personnel hours to maximize performance and achievement of City's policy goals ❑ Addressing both the criminal and traffic concerns of the citizens of the City of Diamond Bar and manages the City's proactive Traffic Safety Program ❑ Maintain open communication with the City Manager, Deputy City Managers, Public Safety Coordinator, Mayor, and City Council members ❑ Overseeing the general operations of the Community Service Center ❑ Overseeing the operations of the various programs administered by Sheriffs Department personnel ❑ Works with City staff to develop Public Safety television - programming, web site presentations, and Emergency Disaster 6 Planning, for the entire community SPECIAL ASSIGNMENT SERGEANTS The Special Assignment Sergeants are the first line supervisors for all deputies assigned to the City. They are essential in assisting the City's department heads in the planning of various public safety activities. The sergeants are important as a direct contact between the City staff and City's law enforcement line personnel. The continued interaction between the City staff and the Special Assignment Sergeants allow the City's law enforcement needs and desires to be known, and carried out. The sergeant is responsible for ensuring that the City's law enforcement resources are utilized in a manner that is both effective and prudent. The sergeants act for the Lieutenant in his absence and have the following additional responsibilities: ❑ Supervise the Diamond Bar Special Assignment Team, Patrol/Traffic personnel ❑ Conduct both training and orientation for newly assigned deputies and community service assistants ❑ Plan and execute special operations in coordination withy specialized Sheriff's Department units and with outside federal, state and local law enforcement agencies TEAM LEADER DEPUTY The Team Leader Deputy is utilized as the first line supervisor for all patrol -related activities conducted in the City of Diamond Bar. The Team Leader Deputy is also essential in assisting the City's department heads in the planning of various public safety activities. This position is important as a direct contact between the city staff and the city's law enforcement line personnel. The continued interaction between city staff and the Team Leader Deputy allows the city's law enforcement needs and desires to be known, and carried out. He/she is responsible for insuring that the city's law enforcement resources are utilized in a manner that is effective, prudent, and consistent with Sheriffs Department policy. The Team Leader Deputy will also have the following responsibilities: ❑ Coordinates the activities of the Diamond Bar Special Assignment Team, Patrol/Traffic personnel ❑ Coordinates the City's proactive Traffic Safety Program ' ❑ Prepares weekly reports for the City Management Staff ❑ Supervises Community Service Officers/Assistants ❑ Works directly with City management staff and the Public Safety Coordinator to assure that all city needs and expectations of the Sheriffs Department are being met ❑ Attends monthly Station Public Safety Committee meetings ❑ Attends City Traffic and Transportation Commission meetings ❑ Assists the Station Training staff with both training and orientation for deputies and community service officers/assistants newly assigned to the City SPECIAL ASSIGNMENT DEPUTIES The Special Assignment Team consists of two specially selected deputies and is an integral part of the team -policing plan. Special Assignment Deputies are problem solvers and will respond to any specific public safety related issue at the direction of either Team management or City staff. Once a patrol deputy becomes unable to resolve a particular problem, because of limited time or available resources, the Special Assignment Team becomes responsible for addressing and handling the issue. The Special Assignment Team also conducts regional public surveys, within the City, to determine if local neighborhoods have issues requiring either a public safety or City Department response. At the conclusion of the survey process, the deputies will review the results with City management staff and conduct a follow up community meeting, to inform local residents of the outcome and intended response. Many of the Special Assignment Deputies responsibilities are too broad to specifically list, however some of their duties are: ❑ Participation in specially assigned, directed -patrol programs ❑ Participation in special School District programs ❑ Assists both Probation & Parole with offender/violator "Sweeps" --- ❑ Assists patrol deputies with problems that require additional time or resources 8 ❑ Provides assistance to detectives in locating and arresting suspects ❑ Handles any law enforcement problem that is brought to the attention of City staff ❑ Attends Neighborhood Watch meetings as needed and maintains a working relationship with the Neighborhood Watch Captains ❑ Develops and conducts specialized neighborhood surveys and follow up Community meetings ❑ Utilizes City and local resources to solve community problems CRIME PREVENTION DEPUTY The Crime Prevention Deputy shall be utilized primarily to conduct Neighborhood and Business Watch meetings and participates in the planning and staffing of public safety booths at Diamond Bar City events. The Crime Prevention Deputy is also responsible for coordinating the Station/City Community Volunteer Patrol Program and for ensuring that the Local Community Service Center is properly staffed and operates efficiently on a daily basis. The Crime Prevention Deputy shall maintain daily contact with the City Liaison Lieutenant and/or Public Safety Coordinator to see if his assistance is needed to resolve any special problems or projects. Listed below are the duties that are specific to the Crime Prevention Deputy: ❑ Responsible for the daily operation and volunteer staffing of the local Community Service Center ❑ Coordinator for the City's Community Volunteer Patrol Program ❑ Develops, maintains, and conducts Neighborhood & Business Watch Programs, ensuring that they continue to be an active asset to the community ❑ Primary liaison to all schools within the City, both public and private ❑ Conducts crime prevention lectures/seminars as requested by schools, civic organizations, businesses, and community groups ❑ Assists Code Enforcement Officers as requested ❑ Handles field situations needing immediate attention, when Special Assignment Deputies are not available ❑ Liaisons with the City Public Safety Coordinator on a daily basis as needed ❑ Attends planning meetings for new construction within the city relative to crime prevention aspects ❑ Responsible for coordinating law enforcement_ aspects of special City events such as the annual Birthday Celebration, Red Ribbon Week, etc. ❑ Assists with the development of Emergency Preparedness Plans and training ❑ Attends all City Council meetings and acts as Sergeant -at -Arms at the discretion of the City Liaison Lieutenant PATROLITRAFFIC DEPUTY The Patrol/Traffic Deputy is probably the most crucial position in the overall Team policing plan. They must be proactive by searching out criminal activity and reactive by responding to both crimes -in - progress and citizen's calls -for -service in a timely manner. He/she also investigates traffic collisions and issues notices -to -appear in court (citations) for traffic law violations. The Patrol/Traffic Deputy makes numerous daily contacts with citizens, many of which have just been the victim of a crime or have just sustained physical injury due to an accident. Other citizens they encounter may be attempting to resolve a persistent neighborhood problem or may have just committed a traffic violation. In any case, the Patrol/Traffic Deputy is often their first contact and he/she must be empathetic, skilled, and resourceful. The Patrol/Traffic Deputy's responsibilities shall include: ❑ Providing the most professional and quality law enforcement service possible ❑ Becoming part of the community by creating genuine bonds with City staff, business owners and residents ❑ Assisting citizens with their day-to-day problems, even though they may not be specific "law enforcement" problems ❑ Handling all calls -for -service in a professional manner, realizing that enforcing the letter of the law may not always be the most 10 effective manner in which to resolve the problem ❑ Assuring that all calls -for -service are responded to in a timely manner ❑ Conveying all pertinent information to the Special Assignment Team if a follow up or long-term investigation is required ❑ Being knowledgeable about available City and- community resources to help resolve problems ❑ Conferring with Team members on other shifts to ensure consistent service to the community ❑ Attending regularly scheduled training sessions to improve and expand upon the type service he/she can provide to the community COMMUNITY SERVICE OFFICER/ASSISTANT The Community Service Officer/Assistant is a valuable resource to the Team policing plan and is responsible for assisting the Patrol/Traffic Deputies with their non -emergent workload. The Community Service Officer/Assistant can respond to and handle most property related crimes and thefts, where there is no danger of suspect contact, and complete a comprehensive written report on the issue. He/she can provide traffic control assistance and issue notices of parking violations (citations) as needed. The Community Service Officer can also be utilized to staff the front counters of both the local Community Service Center and City Hall. Each Community Service Officer/Assistant will be assigned a specific collateral responsibility as the program grows and needs for the position change. Some of the duties that the Community Service Officer/Assistant is responsible for are: ❑ Assisting citizens in the field with public safety issues ❑ Manning the front counters at the Community Service Center or City Hall ❑ Completing written reports for reported crimes ❑ Providing traffic control assistance when needed ❑ Issuing parking citations, red tagging and towing abandoned vehicles ❑ Contacting Special Assignment Deputies with any information received from citizens regarding serious public safety issues ❑ Inputting criminal and traffic statistics into the various computer systems ❑ Working with the Station Crime Analyst to provide statistical information regarding crime trends to Special- Assignment Deputies, Patrol units, and City staff ❑ Assisting the Crime Prevention Deputy with both Neighborhood & Business Watch programs (i.e.: contacts with each Block Captain, notifying members of developing crime trends within their neighborhoods, etc.) ❑ Becoming experts in public services and the handling of non - law enforcement related issues to enhance City code enforcement activities ASSOCIATE TEAM MEMBER RESPONSIBILITIES DEDICATED STATION DETECTIVES The Dedicated Detective is an essential component to a successful Team policing plan. They will work closely with the Community Service Center staff to assure that the appropriate information is properly entered into the crime analysis system,. The Detective will oversee the retrieval of pertinent information relative to public safety issues in the city for distribution to Patrol/Traffic and Special Assignment Deputies. The Detective will also be a great asset to the citizens of the community. By being available at nearby Walnut/Diamond Bar Sheriffs Station, citizens can meet with the detectives handling their case in accessible surroundings. The convenience to the citizen and the Detective will help streamline the filing of cases, interviewing of witnesses and victims, as well as promote assistance to the victims. The three (3) assigned Detectives will: ❑ Handle criminal cases that occur within the City of Diamond Bar - ❑ Be available at the Sheriff's Station for the citizens of the community 12 ❑ Work closely with other Station staff to assure that crime analysis information is properly interpreted and entered into the LARCIS computer system ❑ Work closely with the Station Crime Analyst to detect developing trends TRAFFIC INVESTIGATOR DEPUTY The Traffic Investigator Deputy is a shared resource and is an essential component to a successful City traffic operation. The Traffic Investigator reviews and approves all traffic collision reports taken in the City. He/she maintains all related records (collisions and citations) and oversees the retrieval of information from the traffic database(s). The Traffic Investigator will respond to any/all serious or fatal traffic collisions occurring in the City. He/she is the: ❑ Primary supervising investigator in all reported traffic collisions that occur within the City of Diamond Bar ❑ Keeper of all traffic related records and source for informational requests CRIME ANALYST The Crime Analyst is a shared resource and critical to any.successful law enforcement operation. He/she Analyzes, prepares, and disseminates information relevant to actual and anticipated criminal activity within the City of Diamond Bar to increase the effectiveness of patrol deployment, crime prevention, and the apprehension of suspects. The Crime Analyst: ❑ Reviews and analyzes crime reports, field interview cards, and related criminal data and information daily to identify and evaluate crime series, trends, and patterns ❑ Maintains manual and automated systems for storage and retrieval of crime information, including logging crime reports, determining what information to store, and making data entries 13 ❑ Prepares crime data reports and studies, including known offender bulletins, crime series bulletins, and crime pattern bulletins ❑ Participates in developing applications of the computer system to crime information, including the design of statistical and graphic programs ❑ Develops and maintains effective liaison with local, state and federal law enforcement agencies to exchange crime information S.T.A.R. PROGRAM DEPUTIES The Los Angeles County Sheriffs Department provides both school districts within the City of Diamond Bar with substance abuse and resistance education through the "Success Through Awareness and Resistance (STAR) Program." This program targets children in grades 4 through 6 and provides them with skills to help them be successful in all facets of their lives. Children are not only taught to be aware of the dangers of substance abuse (smoking, alcohol, and drugs) but are also taught the life skills necessary to resist and deal with those dangers and temptations related to gangs and violence. Local S.T.A.R. Deputies provide: ❑ D.A.R.E. (Drug Abuse Resistance Education) coupled with Gang awareness ❑ Although curriculum provided to 4-6 graders, all students, K-12 are impacted ❑ Major Program: "Red Ribbon Week" COMMUNITY VOLUNTEERS The Community Volunteers on Patrol (VOP's) are local residents who have received limited training and are used to augment administrative, clerical and patrol resources of the Sheriffs Department. Under the direction of the Station Commander, VOPs assist with station desk operations, staff the local community service 14 center, provide an observational patrol support function, assist with City code enforcement operations, and engage in community outreach programs. The latter includes: ❑ Operation Kid -Print ❑ Vacation Checks and Park Patrols ❑ Contacts to Ensure the Welfare of Senior Citizens ❑ Crowd and Traffic Control for Special Events ❑ Issuing Citations for Handicapped Parking and Fire Lane Violations ❑ Identify and Record Observed City Code Violations SCHOOL CROSSING GUARDS Crossing Guards, provided under contract from International Services Corporation and supervised by the City Public Works Department, are an integral part of Diamond Bar traffic safety and community policing programs. Foremost, Crossing Guards are responsible for the safety of elementary and middle school children crossing the street at their assigned intersections. Their high-profile activity serves to alert oncoming traffic to the presence of children. By their example and direction, they teach children how to cross streets safely. They also serve as additional eyes and ears for law enforcement personnel, keeping especially alert for unsafe drivers who put children at -risk and for suspicious individuals loitering near schools, school routes and near children. SUPPORT SERVICES The City of Diamond Bar receives additional law enforcement support through its contract agreement with the Los Angeles County Sheriffs Department. This agreement provides unique services not physically available at the local level. These services include: ❑ Helicopter air/ground support operations, provided by Aero Bureau ❑ Bomb Squad response & support, provided by Arson - 15 Explosives Detail ❑ Specialized detective support, provided by: 1. Major Crimes Bureau (Vice, Hate Crimes) 2. Commercial Crimes Bureau (Forgery, Fraud, Computer Crimes & Identity Theft) 3. Family Crimes Bureau (Domestic Violence, Child Abuse & Elder Abuse) 4. Asian Crime Taskforce (Asian Gangs & Victims) 5. Homicide Bureau (Murder & Officer Involved Shooting Incidents) 6. Narcotics Bureau (Drug Investigations) ❑ Hostage & crisis negotiations, provided by the Crisis Negotiations Unit ❑ Tactical entry, rescue, search, K-9, & SWAT team operations, provided by Special Enforcement Bureau ❑ Mental Health crisis intervention, provided by the Mental Evaluation Team ❑ Gang enforcement and investigation services, provided by Safe Streets Bureau ❑ Disaster & emergency services, provided by Emergency Operations Bureau ❑ Immediate tactical response, support & assistance, provided by two (2) adjacent Sheriffs Stations (San Dimas & Industry) with follow up tactical support from the remaining 20 stations, located throughout Los Angeles County SELECTION OF TEAM PERSONNEL The ultimate goal of this program is to make the community a safer place to live. This can only be achieved by having dedicated, efficient personnel working toward this goal. It is very important that the deputies feel that this is their city, and imparts on the citizens the feeling that the Sheriffs Department is in fact the city's police department. With this understanding in mind the selection of each deputy sheriff to work within the City of Diamond Bar is of the utmost importance. The City Officials have placed great confidence in the Walnut/Diamond Bar Station Commander and his command staff in the selection of these deputies. The individual deputies chosen to be a member of the core team will be selected as if the city were hiring a member of 16 their own police department. The following criteria shall be used as a basis for their selection: ❑ Ability to adapt to the changing needs of the City of Diamond Bar ❑ Sets personal goals and objectives that are for the good of the City, citizens of Diamond Bar and the Los Angeles County Sheriffs Department ❑ Works in a professional and efficient manner ❑ Outstanding interpersonal skills ❑ Open to suggestions and new ideas ❑ Ability to continually work on a situation or problem until it is resolved ❑ Positive overall law enforcement skills ❑ Be a "problem solver" by utilizing all available City and community resources ❑ High personal integrity ❑ Ability to work with members of City government and citizens of the community ❑ Is empathetic, skilled, and resourceful ❑ Works well in a culturally diverse community ORIENTATION OF NEW TEAM PERSONNEL The Los Angeles County Sheriffs Department is committed to maintaining stability within the City of Diamond Bar. When a new deputy is assigned to the city, it is essential that they receive a formal orientation to the City of Diamond Bar, Public Safety Program and Team Policing Plan. This will guarantee that the deputy is aware of the various City and community programs and resources. It will also insure that each deputy is aware of the priorities and goals set by the City of Diamond Bar and the community they serve. All Deputies will know exactly what is expected of them, and what they can expect from the City. It will be the responsibility of the Diamond Bar Liaison Lieutenant and Team Leader Deputy to insure that each candidate receives the required orientation upon their assignment to the City. As part of their introduction, each deputy will be issued an orientation package 17 containing various tools to aid in the completion of their job tasks. The Diamond Bar Public Safety Program and Team Policing Plan will be discussed in detail, emphasizing their interaction, function and responsibility. They will also be given an overview of the various city departments, their operation and functions. By formalizing the orientation program, both the deputy and the City of Diam-ond Bar will start with an excellent relationship. The City will know that when new personnel are assigned, he/she will start with a firm foundation and that law enforcement in the community will not suffer. ROLE OF THE COMMUNITY SERVICE CENTER The Diamond Bar Community Service Center provides direct community access to law enforcement resources. The Community Service Center is a vital link to the public, and is a source of community pride. It fosters the feeling in the community that the Sheriffs Department is in fact, their "Police Department." This feeling is important to the overall success of the program. The citizens of Diamond Bar need to accept their assigned deputies as members of -- their community in order for the program to be effective. The Community Service Center is used for daily Neighborhood Watch activities, crime analysis, posting of public safety information and communities meetings. The facility is staffed by members of the Community Volunteer Patrol and is used by Diamond Bar Patrol/Traffic Deputies who have twenty-four hour access to the Community Service Center, allowing better utilization of resources provided by the City of Diamond Bar. Use of the center enhances the flow of information between members of the Policing Team, assuring that all residents of the community receive the best law enforcement services possible. A goal is to provide this same type of community service to residents at the front desk at City Hall. 18 IPERSONNEL STAFFING MATRIX ADMINISTRATIVE PERSONNEL NAME ASSIGNMENT SHIFT HOURS DAYS OFF SCHEDULE Lieutenant City Liaison DAY -Flex 0800- Sat -Sun 5-40 Car 1630 Sergeant (NIA) Team Sergeant DAY -Flex 0800- Sat -Sun Unfilled Car 1630 Deputy Team Leader DAY -Flex 0600- Fri -Sat -Sun 4-10' Car 1600 Deputy Crime Prevention DAY -Flex 0900- (Fri) Sat -Sun 9-80 Car 1800 Deputy ime Prevention DAY -Flex 0900- Sat -Sun 50%'. Car 1800 Mon Contract Special FAssignment PM -Flex 1400- Sat -Sun -Mon 4-10' 2400 Deputy Special PM -Flex 1400- Sat -Sun -Mon 4-10' Assi nment 2400 I PATROL PERSONNEL (EM SHIFT) F_� NAME ASSIGNMENT SHIFT HOURS DAYS OFF SCHED LE Deputy (Crime 2921<1 EM 2200-0600 Sun -Mon 5-40' Car Deputy (Crime 2921<2 EM 2300-0700 Wed-Thurs 5-40. Car Deputy (Crime 292 K112 Relief EM Rotates Fri -Sat 5-40 Car Deputy (Traffic 292T1 EM 2200-0600 Fri -Sat 5-40 Car Deputy (Traffic 292T1 Relief EM 2200-0600 Sun -Mon 2 Days Only Car 19 PATROL PERSONNEL (DAY SHIFT) NAME ASSIGNMENT SHIFT HOURS DAYS OFF SCHEDULE Deputy (Crime 292K1 DAY 0600-1400 Sun -Mon 5-40 Car 292K2 PM 1500-2300 Fri -Sat 5-40 Deputy (Crime 292K2 DAY 0700-1500 Wed--Thurs 5-40 Car 292T1 PM 1400-2200 Fri -Sat 5-40 Deputy (Crime 292 K112 Relief DAY Rotates Fri -Sat 5-40 Car 2926 PM 1900-0300 Sun -Mon 5-40 Deputy (Traffic 292T1 DAY 0600-1400 Fri -Sat 5-40 Car 292B Relief PM 1900-0300 Fri -Sat 2 Days Only Deputy (Traffic 292T1 Relief DAY 0600-1400 Sun -Mon 2 Days Only Car 292Z1 1 PM 1500-2300 Sat -Sun 5-40 Deputy 292M DAY 0600-1600 Fri -Sat -Sun 4-10 (Motorcycle) Deputy (Motorcycle) 292M1 DAY 0600-1600 Sat -Sun -Mon 4-10 CSO (Full -Service) 292Z1 DAY 0700-1500 Sat -Sun 5-40 CSO (Parking 292Z2 DAY 0700-1500 Sat -Sun 5-40 Control PATROL PERSONNEL (PM SHIFT) NAME ASSIGNMENT SHIFT HOURS DAYS OFF SCHEDULE Deputy Crime Car 292K1 PM 1400-2200 Sun -Mon 5-40 Deputy Crime Car 292K2 PM 1500-2300 Fri -Sat 5-40 Deputy Crime Car 292 K1/2 Relief PM Rotates Wed-Thurs 5-40 Deputy Traffic Car 292T1 PM 1400-2200 Fri -Sat 5-40 Deputy Traffic Car 292T1 Relief PM 1400-2200 Sun -Mon 2 Days Only Deputy (Overlap Car 2926 PM 1900-0300 Sun -Mon 5-40 Deputy (Overlap Car 2926 PM 1900-0300 Sun -Mon 5-40 Deputy (Overlap Car 292B Relief PM 1900-0300 Fri -Sat 2 Days Only Deputy (Motorcycle) 2921VI2 PM 1000-2000 Fri -Sat -Sun 4-10 CSO Full -Service 292Z1 1 PM 1500-2300 Sat -Sun 5-40 RECOMMENDED MINIMUM PATROL STAFFING" SHIF ASSIGNME SUN MON TUE WED THU FRI SAT HOLIDA T NT S R Y EM 292K 2 2 2 2 2 2 2 2 292T 1 1 1 1 1 1 1 1 20 1 1 DAY 292K 2 2 2 22 2 2 2 292T 1 1 1 1 1 1 1 1 PM 292K 2 2 2 2 2 2 2 2 292T 1 1 1 1 1 1 1 1 292E 1 1 1(2) 1(2) 1(2) 1(2) 1(2) 1 Overla The recommended patrol minimums for deployment within the contract city of Diamond Bar represent the Department's baseline contractual obligation to the city. Special administrative/patrol/traffic units that have been contracted for on a non -relief basis such as; team lieutenants, sergeants, team leaders, motorcycle deputies, special assignment deputies, crime prevention deputies, and community service officers, are not reflected within the minimum staffing levels and are not replaced when absent. 21 OUR MISSION The Los Angeles County Sheriffs Department is dedicated to providing the City of Diamond Bar and its residents with a model program for traffic safety and enforcement. Our goal is to enforce the laws fairly, while maintaining and defending the rights of all. We are committed to this partnership with the community and strive to improve upon the quality of our service by reducing vehicle, pedestrian, and bicycle related injuries and fatal collisions. It is our belief that a community's increased sense of traffic safety awareness will enhance neighborhood security as well as improve upon the resident's quality of life. PROGRAM AREA DESCRIPTION With a land mass of approximately 14.9 square miles, the City of Diamond Bar is nestled within the Pomona -Walnut Valley and has a population of 56,287 residents. Located adjacent to the communities of Pomona and City of Industry, to the north, Chino Hills, to the east, the unincorporated community of Rowland Heights, to the west, and the City of Brea, to the south, Diamond Bar has become the transportation hub for residents traversing through these communities. The City is intersected by two major freeway systems, the Riverside (60) Freeway and the Orange (57) Freeway, which contributes approximately 39 miles of arterial highway surface to the community. The remainder of the City roadway system totals 119 miles, 17 miles of connector roads and 102 miles of local residential streets. Although the California Highway Patrol provides traffic enforcement for the aforementioned highways, the collateral impact of these -- roadways contributes substantially to City rush hour traffic congestion. 22 OVERVIEW The Los Angeles County Sheriff's Department provides the City of Diamond Bar with a comprehensive- traffic safety program which includes: driving under the influence (DUI), moving violation, parking, seat belt, and child safety enforcement operations. In addition, deputies will provide vehicle safety check points, child safety seat training and checkups, bicycle and pedestrian safety classes, including bicycle rodeos, and senior driver awareness education. Deputies will distribute public awareness and educational materials in support of the program and solicit the direct participation of community- based organizations, like the Public Safety Committee and the Traffic and Transportation Commission as needed. 23 TRAFFIC ISSUES (MAJOR ROADWAYS) Traffic congestion and related issues remain the number one concern of Diamond Bar residents. The four main roadways within the City are: Diamond Bar Boulevard, Golden Springs Drive, Grand Avenue, and Brea Canyon Road. The traffic on these roadways is responsible for nearly 80% of all injury -related traffic accidents reported within the City during the past year. Additionally, the 60157 Freeway interchange, located at City center, produces a large increase in traffic flow on all nearby City surface streets, at both the morning and evening rush hours. In the event of a major freeway traffic accident, adjacent surface streets routinely gridlock. Sixteen major City street intersections have been provided with temporary stop signs in the event of a significant power outage or other related emergency (see attachment, page 26). In the area of enforcement, three traffic motor officers will be deployed throughout the City, each weekday. Their 23 respective shifts will be adjusted, as needed, to meet the changing traffic needs of the City. These motor officers will use state-of-the-art laser devices to enforce the speed laws, in accordance with 40802 CVC. In addition, there is one vehicle traffic unit on each shift, seven days per week, equipped with a stationary radar unit, also used in accordance with 40802 CVC. Traffic engineering services will continue to be provided by the City's Department of Public Works. This office provides the traffic enforcement program with a current traffic speed survey, in accordance with California Vehicle Code (CVC) regulations. The Los Angeles County Sheriffs Department attends regular sessions of the City Traffic and Transportation Commission and provides input regarding traffic signals, controls, signage and roadway striping. Frequent use of both radar speed trailers and regularly scheduled vehicle safety checkpoints provides the City with additional driver education and promotes voluntary compliance with traffic regulations. Team members will work with City staff to develop and market a specific traffic safety and educational plan. To assure timely responses in the way traffic and/or parking enforcement requests are handled, City Staff utilizes the City's current "Service Request" form to both initiate and track each individual request. A Team Deputy, specially assigned to handle traffic service requests, processes this three-part form. Upon completion, the requesting party is notified of the results. TRAFFIC ISSUES (RESIDENTIAL) Speeding vehicles within residential neighborhoods account for the remaining 20% of injury accidents in the City. However, complaints from local residents about neighborhood traffic problems make up nearly all of the traffic -related complaints received during the year. In order to be responsive to the concerns of the residents, 24 traffic units are redeployed into the residential neighborhoods, as needed. In addition to the "Service Request" process, a "pass -on" board at the Diamond Bar Service Center is used by the three motorcycle officers, who will check the board for areas of concern and take immediate action as complaints are received. As -stated previously, one representative from the Diamond Bar patrol team attends regularly scheduled sessions of the Traffic and Transportation Commission. This enables the team to receive input from the community, first hand, regarding their traffic concerns. TRAFFIC ISSUES (SCHOOLS) School related traffic issues and student safety concerns are of primary importance to every resident, parent and school administrator within Diamond Bar. During the school year, morning and afternoon drop-off and pick-up times substantially contribute to severe residential street traffic congestion. Problems stem from higher student enrollment, an expensive and rarely used (school bus) transportation system, narrow residential streets, too many cars, and not enough space to park. This is an ongoing problem, with a variety of possible solutions. As each school represents a different traffic -related challenge, the Diamond Bar team will be working with individual school administrators to find potential solutions to their traffic problems. Team members work with the City Public Works Director to develop traffic flow patterns and specific signage to alleviate the congestion and delay for students at drop-off and pick-up times. In 1998, the City conducted and implemented a comprehensive traffic safety study of all schools located within Diamond Bar. At the beginning of the 2001-2002 school year, an update to this study was begun, starting with Chaparral Middle School. All other schools within the City will be contacted and follow-up assessments conducted. 25 In addition, 16 City schools have requested and been provided with crossing guards under contract from International Services Corporation. The City Public Works Department manages this contract. Crossing guards are responsible for the safety of elementary and middle school children crossing the streei at their assigned intersections. Their high-profile activity serves to alert oncoming traffic to the presence of children. Crossing guards also serve as additional eyes and ears for law enforcement personnel, keeping especially alert for unsafe drivers who put children at -risk and for suspicious individuals loitering near schools, school routes and near children (see attached list). PROGRAM GOALS AND OBJECTIVES GOALS There are seven (eight) primary goals in the Diamond Bar Traffic Safety Program. They are: 1. (To reduce speeding) 2. To reduce serious injury and fatal motor -vehicle traffic collisions 3. To reduce alcohol -involved injury and fatal motor -vehicle traffic collisions 4. To reduce both pedestrian and bicycle involved injury and fatal traffic collisions 5. To increase the bicycle helmet compliance rate for children under 18 6. To increase the seat belt compliance rate 7. To reduce the child safety seat misuse rate 8. To include the participation of additional community-based organizations in program activities 26 CURRENT ENFORCEMENT AND TRAINING PROGRAMS Diamond Bar Team deputies will provide.- E] rovide: ❑ Quarterly Vehicle Safety Check Points ❑ Consistent D. U. I enforcement activities ❑ Periodic Child Safety Seat Training and Checkups 27 OBJECTIVES Objectives that can be programmed in a given year include the following: 1. To conduct DUI/License/safety checkpoints throughout the year 2. To conduct special enforcement operations aimed at the drinking driver 3. To continue deploying both radar trailers at various points throughout the City 4. To conduct speed enforcement operations in conjunction with the speed radar trailers 5. To continue to work closely with City's Public Works Department 6. To enlist the participation of volunteers from community-based organizations like MADD, AAA, etc. 7. To use communication and marketing strategies to publicize, develop, and produce television and web site Traffic Safety educational applications S. To have Diamond Bar deputies certified as NHTSA Child Passenger Safety Technicians 9. To conduct highly publicized child safety seat checkups each year 10. To conduct highly publicized seat belt and child safety seat patrol operations 11. To conduct school/community-based bicycle rodeos, pedestrian stings, and Sober Graduation programs with factual, real-life simulations for students CURRENT ENFORCEMENT AND TRAINING PROGRAMS Diamond Bar Team deputies will provide.- E] rovide: ❑ Quarterly Vehicle Safety Check Points ❑ Consistent D. U. I enforcement activities ❑ Periodic Child Safety Seat Training and Checkups 27 ❑ Bicycle and Pedestrian Safety Classes (including Bicycle Rodeos) ❑ School monitoring at student drop off & pick up times ❑ Pedestrian Crosswalk Stings ❑ Daily deployment of two radar speed trailers ❑ Senior Driver Awareness Education Classes ❑ Weekly Saturation Patrol/Traffic Operations ❑ Neighborhood Pace Car Program as part of Neighborhood Watch CONCLUSION As stated in the Traffic Safety Mission, the goal of this program is to enforce the laws fairly, while promoting public safety and improving the quality -of -life within the communities we serve. It is our intent to reduce the number of injury/fatal traffic collisions through proactive traffic enforcement and through collaboration with the local school districts to improve upon both traffic flow and student safety issues. We will adhere to a zero -tolerance approach to drinking driver (DUI) enforcement and pledge to develop a comprehensive public safety management program for the community. Due to the ever changing traffic patterns and traffic flow, as well as the increased concern from residential neighborhoods regarding traffic safety, this plan will be reviewed and modified (as needed) on an annual basis. 28 EMERGENCY STOP BARRICADE LOCATIONS Street Intersection Location Barricades 1. Sunset Crossing @ Diamond Bar 6 2. Sunset Crossing @ Golden Springs 6 3. Diamond Bar @ Golden Springs 8 4. Diamond Bar @ Grand 8 5. Grand @ Summitridge 6 6. Grand @ Longview 6 7. Diamond Bar @ Pathfinder 7 8. Diamond Bar @ Brea Canyon Rd 8 9. Pathfinder @ Brea Canyon Rd (by school) 6 10. Pathfinder @ Brea Canyon Rd 6 11. Brea Canyon Rd @ Golden Springs 8 12. Golden Springs @ Lemon 6 13. Lemon @ Lycoming 4 14. Brea Canyon Rd @ Washington 6 15. Grand @ Golden Springs 6 16. Golden Springs @ Copley Drive 5 29 CRIME PREVENTION PROGRAM OUR MISSION The mission of the Diamond Bar Crime Prevention Program is to enable residents to create a safer, more caring cominunityand secure neighborhood, by addressing the causes of crime and violence and reducing the opportunities for crime to occur. OVERVIEW The Crime Prevention Deputy has the responsibility of educating the public about crime trends and crime prevention measures. This is done through a variety of programs such as Neighborhood Watch, Business Watch, Neighborhood Safety Surveys, educational programs, newspaper articles and periodical publications. These programs are based on the concept of eliminating or reducing opportunities for criminals and encouraging citizens to actively protect _ their own safety and the safety of others. The Crime Prevention Deputy also serves as the Community Relations Officer, representing both the Walnut/Diamond Bar Sheriff's Station and the Diamond Bar Community Policing Team at a variety of city, business, civic, athletic, school and religious events. The program includes: ❑ Community Service Activities • Local Service Center •_ Community Volunteer Patrol ❑ Neighborhood & Business Watch Programs • Duties of the Neighborhood Watch Captain • Neighborhood Watch Captain Training • Neighborhood Safety Survey • Proposed Community Policing Vehicle ❑ Public Safety Presentations • The Parent's Forum ❑ ABC License Investigations ❑ School Liaison ❑ False Alarm Program ❑ Permit Inspections 30 ❑ Emergency Business Information ❑ Special Events COMMUNITY SERVICE ACTIVITIES LOCAL SERVICE CENTER Centrally located, the Diamond Bar/Sheriffs Community Service Center, at 23449 Golden Springs Drive, is the headquarters for Diamond Bar Volunteer patrol. This center serves as a local Sheriffs Office where residents may have reports taken, meet with deputy personnel or obtain crime prevention information. It is used by field deputies for report writing and as a community meeting room for up to 25 people. The Community Volunteer Patrol conducts their monthly meetings and training sessions at the center and it is staffed Monday through Friday, 9 AM to 5 PM by Patrol Volunteer staff. COMMUNITY VOLUNTEER PATROL The Crime Prevention Deputy recruits, trains and supervises the members of the Diamond Bar Community Volunteer Patrol Unit. This unit acts as extra eyes and ears for the Sheriffs Department. The members relieve deputy personnel of less hazardous tasks such as vacation checks, code enforcement violation reporting and handicap parking citations. Volunteers are responsible for deploying the City radar trailers and the decoy patrol car. Additionally, they assist deputies with traffic control at scheduled city events and traffic accidents. They provide assistance at DUI and Safety Check Points. The Diamond Bar Volunteer Patrol members also staff the Diamond Bar Community Service Center. NEIGHBORHOOD & BUSINESS WATCH Realistically, the police alone cannot completely eliminate crime. Neighborhood Watch is a cooperative effort between law enforcement and the public to reduce crime and the fear of crime. Neighborhood Watch members watch out for each other and act as 31 extra eyes and ears for the Sheriffs Department. The Crime Prevention Deputy recruits Block Watch Captains and trains members in home and personal security, what to watch for, how to report crimes, and how to reduce opportunities for criminals. The Crime Prevention Deputy also trains Neighborhood Watch Captains to develop their own meeting agendas, training curriculums, and problem solving techniques so they will become a self-sufficient community resource. The Business Watch Program.is very similar to Neighborhood Watch were business owners and employees watch out for each other and pass information between themselves and the Sheriffs Department. The Crime Prevention Deputy educates the business community on robbery prevention; counterfeit currency, scams, burglary prevention, shoplifting, employee theft, identity theft and security issues. DUTIES OF THE NEIGHBORHOOD WATCH CAPTAIN The Neighborhood Watch Captain is one of the most vital positions in the Community Based, Team Policing Plan. The program is truly a partnership between the members of the community and their City law enforcement representatives. Without their extra eyes and ears in the community, the Sheriff's Department and City government's effectiveness would be greatly diminished. These volunteers often work within the city and are an invaluable source of public safety information. The Neighborhood Watch Captains are also invaluable when it comes to dispensing information from the City of Diamond Bar and the Sheriff's Department to members of the community. This in itself can make community members more aware of public safety issues and stopping criminals before they have a chance to commit their crimes. The Neighborhood Watch Captains must assume the following duties in order for the plan to work: O Maintain a communications system so that important public - safety information can be quickly disseminated throughout the community 32 ❑ Be available to members of their block, so they can gather information to be passed on to the Special Assignment Team of deputies for follow up ❑ Work closely with the city Crime Prevention Deputy to keep their block watch active and running efficiently ❑ Serve as the block's public safety representative ❑ Host block meetings on a regular basis ❑ Work with the Crime Prevention Deputy to educate block members on disaster preparedness ❑ Look after neighbors homes when they are away ❑ Report all unusual activity to Walnut/Diamond Bar Sheriffs Station immediately ❑ Inform new residents of the program and assist them in becoming involved ❑ Act as a local ambassador for both the Sheriffs Department and the City ❑ Be aware of what City services are available and how to connect citizens to the services to solve problems (NEIGHOBORHOOD SAFETY SURVEY) {The Diamond Bar Public Safety Program emphasizes community partnerships that will assist our success in the reduction of crime and the maintenance of order. Together, the citizens living in Diamond Bar and their law enforcement officers, must meet, learn what problems plague the residents, and then coordinate the resources necessary to address those problems. The Neighborhood Safety Survey is an excellent way to utilize this partnership. The Neighborhood Safety Survey will be conducted twice yearly. The City of Diamond Bar will be divided into five specific survey areas. The specific area targeted for survey will be chosen based on collaboration between Council, City, and Sheriff's Department Staff. Some sample questions might include: I. What problems in your immediate neighborhood need law enforcement attention? 33 2. Do you have any suggestions on how the Sheriff's Department might resolve these problems? 3. Do you have any suggestions on how the Community can work with the Sheriff's Department/City of Diamond Bar to resolve these problems?} COMMUNITY POLICING VEHICLE In an effort to be more responsive to the communities served by Walnut/Diamond Bar Sheriffs Station, a unique Community Policing Vehicle was purchased. This vehicle, a specially designed, 34 foot - long motor home is utilized to provide local residents with a mobile site for conducting both neighborhood and business watch presentations. Many prospective neighborhood watch captains did not volunteer because they were uncomfortable opening their homes to local residents. The vehicle is expandable and comfortably accommodates seating 20-25 persons. In addition, the vehicle will be fully self-contained; with a rest room, full audio/visual, communications, and computer capabilities. In the advent of an emergency, the vehicle can be utilized as a mobile command post or operations center. In the true spirit of cooperation and partnership, the Cities of Diamond Bar, Walnut, and the County of Los Angeles {representing the unincorporated communities of Rowland Heights and Covina Hills} funded the project together. The Community Policing Vehicle is deployed within each of the communities on an equal basis, and reflects that partnership with an appropriate display of City and County logos. PUBLIC SAFETY PRESENTATIONS The Crime Prevention Deputy conducts safety presentations at local schools, businesses, churches and civic groups. These lectures are provided to everyone from preschoolers through senior citizens and include topics such as gun safety, gang and drug awareness, 34 1 personal safety, traffic issues (such as the Neighborhood Pace Car Program) bicycle safety, Internet and telephone scams, and vacation safety. THE PARENT'S FORUM Last year, Walnut/Diamond Bar Station entered into a partnership with the Walnut Valley Unified School District and developed a presentation entitled, "The Parent's Forum." Held at a target elementary or middle school, the program is designed to address the specific parental concerns of adolescent children about to enter their teens. Utilizing Sheriffs Department experts in each of the areas, presentation topics include: narcotics, youth violence, gangs, parental discipline, and other important parenting issues. The intertwining roles of the Sheriff, community and children are also discussed. At the conclusion of the program, ample time is allowed for questions/answers and parents are encouraged to interact with presenters in an open "forum." Thus far, the program has received excellent reviews from both school administrators and participating parents. This program will be offered to Diamond Bar schools administrated by the Pomona Unified School District in the near future. SCHOOL LIAISON The Crime Prevention Deputy acts as the primary liaison with all public and private schools in the city. This includes regular contact with each school's administration on issues such as traffic and school safety. The Crime Prevention Deputy does guest lectures, helps with Career Day, and assists the STAR Deputies with Red Ribbon Week and other presentations as needed. Additionally, the Crime Prevention Deputy is responsible for the Sober Graduation presentation. This weeklong program is held every two years at both Diamond Bar high schools with the aim of reducing or preventing teenage drunk driving and the resulting loss -of -life. 35 ABC LICENSE INVESTIGATIONS The Crime Prevention Deputy conducts background checks and premises inspections for the State of California, Office of Alcohol Beverage Control for businesses wishing to sell alcohol within the City of Diamond Bar. Additionally, random checks are made of businesses that sell alcohol, tobacco products, and adult oriented material to ensure their compliance with the law. FALSE ALARM PROGRAM The False Alarm Nuisance Ordinance was enacted in order to reduce the large number of false alarms, both residential and business, which deputies must respond to on a daily basis. The Crime Prevention Deputy works to educate the public about the need to eliminate unnecessary false alarms, which waste valuable man-hours and needlessly diverts deputy personnel from community patrol activities. The Crime Prevention Deputy also investigates and determines the status of contested false alarm violations. PERMIT INSPECTIONS The Crime Prevention Deputy inspects and provides Sheriffs Department approval for all building, special event, movie and photo shoot permits issued by the City of Diamond Bar. The approval is based on Crime Prevention, law enforcement and traffic issues. EMERGENCY BUSINESS CONTACT INFORMATION This is a complete, up-to-date listing of all businesses in the city. The list includes each business name, location, telephone number, emergency contact information and whether or not there are hazardous materials kept at the site. The Community Volunteer Patrol maintains the list and copies are located within the dispatch area of the Station, at the Community Service Center, and at City Hall. 36 ISPECIAL EVENTS 1 1 The Crime Prevention Deputy also organizes and/or participates on committees for the following events. ❑ Diamond Bar City Birthday ❑ Volunteer Recognition Dinner ❑ Safe Communities Week ❑ Station Open House ❑ Concerts In the Park ❑ Fourth of July Party ❑ National Night Out ❑ Veterans Day Party ❑ Red Ribbon Week ❑ Sheriffs Christmas Toy Drive 37 EMERGENCY & DISASTER PREPAREDNESS MISSION STATEMENT To save life, limit injury, reduce human suffering, prevent or limit damage to property, wildlife, natural resources, the environment and the economy from the affects of natural and man -caused disasters including terrorism and the use of weapons of mass destruction; to coordinate and administer mitigation, preparedness, response and recovery programs and operations in support of the community; to coordinate local, state and federal assistance programs to help restore damaged city areas to pre - disaster condition. OVERVIEW The Basic Emergency and Disaster Preparedness Plan addresses the City's intended response to emergencies associated with natural disasters and technological incidents—including both peacetime and wartime nuclear defense operations. It provides an overview of operational concepts, identifies components of the City's emergency management organization within the Standardized Emergency Management System (SEMS) and describes the overall responsibilities of the federal, state and county entities and the City for protecting life and property and assuring the overall well-being of the population. The City places emphasis on: emergency planning; training of full time, auxiliary and reserve personnel; public awareness and education; and assuring the adequacy and availability of sufficient resources to cope with emergencies. Emphasis is also placed on mitigation measures to reduce losses from disasters, including the development and enforcement of appropriate land use, design and construction regulations. 38 1 CONCEPT OF OPERATIONS Operations during peacetime and national security emergencies involve a full spectrum of activities from a minor incident, to a major earthquake, to a nuclear detonation. There are a number of similarities in operational concepts for peacetime and national security emergencies. Some emergencies will be preceded by a build-up or warning period, providing sufficient time to warn the population and implement mitigation measures designed to reduce loss of life and property damage. Other emergencies occur with little or no advance warning, thus requiring immediate activation of the emergency operations plan and commitment of resources. All agencies must be prepared to respond promptly and effectively to any foreseeable emergency, including the provision and utilization of mutual aid. Emergency management activities during peacetime and national security emergencies are often associated with the four emergency management phases indicated below. However, not every disaster necessarily includes all indicated phases. PREPAREDNESS PHASE The preparedness phase involves activities taken in advance of an emergency. These activities develop operational capabilities and effective responses to a disaster. These actions might include mitigation activities, emergency/disaster planning, training and exercises and public education. Those identified in this plan as having either a primary or support mission relative to response and recovery should prepare Standard Operating Procedures (SOPs)/Emergency Operating Procedures (EDPs) and checklists detailing personnel assignments, policies, notification rosters, and resource lists. Personnel should be acquainted with these SOPs/EOPs and checklists through periodic training in the activation and execution procedures. 39 EMERGENCY RESPONSE PHASE Pre -Emergency: When a disaster is inevitable, actions are precautionary and emphasize protection of life. Typical responses might be; ❑ Evacuation of threatened populations to safe areas. ❑ Advising threatened populations of the emergency and apprising them of safety measures to be implemented. ❑ Advising the Los Angeles County Operational Area of the emergency. ❑ Identifying the need for mutual aid and requesting such through the Los Angeles County Operational Area via the Walnut Sheriffs Station. ❑ Proclamation of a Local Emergency by local authorities. Emergency Response: During this phase, emphasis is placed on saving lives and property, control of the situation and minimizing effects of the disaster. Immediate response is accomplished within the affected area by local government agencies and segments of the private sector. One of the following conditions will apply to the City during this phase: ❑ The situation can be controlled without mutual aid assistance from outside the City. ❑ Evacuations from portions of the City are required due to uncontrollable immediate and ensuing threats. ❑ Mutual aid from outside the City is required. ❑ The City is either minimally impacted, or not impacted at all, and is requested to provide mutual aid to other jurisdictions. ❑ The emergency management organization will give priority to the following operations: o Dissemination of accurate and timely emergency public information and warning to the public. o Situation analysis. o Resource allocation and control. 40 o Evacuation and rescue operations. o Medical care operations. o Coroner operations. o Care and shelter operations. o Access and perimeter control. o Public health operations. o Restoration of vital services and utilities. When local resources are committed to the maximum and additional resources are required, requests for mutual aid will be initiated through the Los Angeles County Operational Area. Fire and law enforcement agencies will request or render mutual aid directly through established channels. Any action which involves financial outlay by the jurisdiction, or a request for military assistance, must be authorized by the appropriate local official. If required, State Office of Emergency Services (OES) may coordinate the establishment of one or more Disaster Support Areas (DSAs) where resources and supplies can be received, stockpiled, allocated, and dispatched to support operations in the affected area(s). Depending on the severity of the emergency, a Local Emergency may be proclaimed, the local Emergency Operating Center (EOC) may be activated, and Los Angeles County Operational Area will be advised. The State OES Director may request a gubernatorial proclamation of a State of Emergency. Should a State of Emergency be proclaimed, state agencies will, to the extent possible, respond to requests for assistance. These activities will be coordinated with the State OES Director. State OES may also activate the State Operations Center (SOC) in Sacramento to support State OES Regions, state agencies and other entities in the affected areas and to ensure the effectiveness of the state's SEMS. The State Regional EOC (REOC) in Los Alamitos, or an alternate location, will support the Los Angeles County Operational Area. If the Governor requests and receives a Presidential declaration of an Emergency or a Major Disaster under Public Law 93-288, he will 41 appoint a State Coordinating Officer (SCO). The SCO and an appointed Federal Coordinating Officer (FCO) will coordinate and control state and federal recovery efforts in supporting local operations. All emergency response efforts and initial recovery support will be coordinated by the REOC. Sustained Emergency: In addition to continuing life and property protection operations, mass care, relocation, registration of displaced persons, and damage assessment operations will be initiated. RECOVERY PHASE As soon as possible, the State OES Director, operating through the SCO, will bring together representatives of federal, state, county, and city agencies, as well as representatives of the American Red Cross, to coordinate the implementation of assistance programs and establishment of support priorities. Disaster Application Centers (DACs) may also be established, providing a 'one-stop" service to initiate the process of receiving federal, state and local recovery assistance. The recovery period has major objectives which may overlap, including: ❑ Reinstatement of family autonomy. ❑ Provision of essential public services. ❑ Permanent restoration of private and public property. ❑ Identification of residual hazards. ❑ Plans to mitigate future hazards. ❑ Recovery of costs associated with response and recovery efforts. MITIGATION PHASE Mitigation efforts occur both before and following disaster events. Post -disaster mitigation is part of the recovery process. Eliminating or reducing the impact of hazards which exist within the City and are a threat to life and property are part of the mitigation efforts. 42 Mitigation tools include: ❑ Local ordinances and statutes (zoning ordinance, building codes and enforcement, etc.). ❑ Structural measures. ❑ Tax levee or abatements. _ ❑ Public information and community relations. ❑ Land use planning. ❑ Professional training. PEACETIME EMERGENCIES The City's partial or total response to natural disasters or technological incidents will be dictated by the type and magnitude of the emergency. Generally, response to a major peacetime emergency situation will progress from local, to county, to state, to federal involvement. For planning purposes, State OES has established three levels of emergency response to peacetime emergencies, which are based on the severity of the situation and the availability of local resources. (Note: These levels do not directly correlate with the four classifications of nuclear power emergencies.) LEVEL ONE --DECENTRALIZED COORDINATION A minor to moderate incident wherein local resources are adequate and available. A Local Emergency may or may not be proclaimed. The City EOC may or may not be activated. Off-duty personnel may be recalled. LEVEL TWO—CENTRALIZED COORDINATION A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. Key management level personnel from the principal involved agencies will co -locate in a central location to 43 provide jurisdictional or multi jurisdictional coordination. The EOC should be activated. Off-duty personnel may be recalled. A Local Emergency will be proclaimed and a State of Emergency may be proclaimed. LEVEL THREE—CENTRALIZED COORDINATION A major local or regional disaster wherein resources in or near the impacted area are overwhelmed and extensive state and/or federal resources are required. A Local Emergency and a State of Emergency will be proclaimed and a Presidential Declaration of an Emergency or Major Disaster will be requested. All response and early recovery activities will be directed from the EOC. All off-duty personnel will be recalled. NATIONAL SECURITY EMERGENCIES National security emergencies may range from minor inconveniences _ such as food and petroleum shortages to a worst-case scenario involving an attack on the United States utilizing nuclear weapons. Protective measures to be employed in the event of a threatened or actual attack on the United States include: ❑ In-place protection. ❑ Spontaneous evacuation by an informed citizenry may be considered a viable option within the context of this plan. HAZARD IDENTIFICATION AND ANALYSIS A hazard analysis has indicated that the City may be at risk to certain incidents and to national security emergencies. These hazards are identified in Part One, Section Five—Threat Assessments, which also provide general and specific information on their possible impact on the jurisdiction. 44 STANDARDIZED EMERGENCY MANAGEMENT SYSTEM (SEMS) In an emergency, governmental response is an extraordinary extension of responsibility and action, coupled with normal day-to-day activity. Normal governmental duties will be maintained, with emergency operations carried out by those agencies assigned specific emergency functions. The Standardized Emergency Management System (SEMS) has been adopted by the City of Diamond Bar for managing response to multi -agency and multi - jurisdiction emergencies and to facilitate communications and coordination between all levels of the system and among all responding agencies. Chapter 1 of Division 2 of Title 19 of the California Code of Regulations establishes the standard response structure and basic protocols to be used in emergency response and recovery. Fully activated, the SEMS consists of five levels: field response, local government, operational areas (countywide), OES Mutual Aid Regions, and state government. FIELD RESPONSE LEVEL The field response level is where emergency response personnel and resources, under the command of an appropriate authority, carry out tactical decisions and activities in direct response to an incident or threat. SEMS regulations require the use of the Incident Command System (ICS) at the field response level of an incident. The ICS field functions to be used for emergency management are: command, operations, planning/intelligence, logistics, and finance/administration. LOCAL GOVERNMENT LEVEL Local governments include cities, counties, and special districts. Local governments manage and coordinate the overall emergency response and recovery activities within their jurisdiction. Local governments are required to use SEMS when their emergency operations center is activated or a local emergency is proclaimed in 45 order to be eligible for state funding of response -related personnel costs. In SEMS, the local government emergency management organization and its relationship to the field response level may vary depending upon factors related to geographical size, population, function and complexity. Local governmental levels shall provide the following functions: management, operations, planninglintelligence, logistics, and finance/administration. Local jurisdictions are responsible for overall direction of personnel and equipment provided for emergency operations through mutual aid (Government Code Section 8618). OPERATIONAL AREA Under SEMS, the operational area is defined in the Emergency Services Act as an intermediate level of the state's emergency services organization consisting of a county and all political subdivisions within the county area. Political subdivisions include cities, a city and county, counties, district or other local governmental agency, or public agency as authorized by law. The operational area is responsible for: ❑ Coordinating information, resources and priorities among local governments within the operational area, ❑ Coordinating information, resources and priorities between the regional level and the local government level, and ❑ Using multi -agency or inter -agency coordination to facilitate decisions for overall operational area level emergency response activities. SEMS regulations specify that all local governments within a county geographic area be organized into a single operational area and that the county board of supervisors is responsible for its establishment. The County of Los Angeles is the lead agency for the Los Angeles County Operational Area, which includes the City of Diamond Bar. All local governments should cooperate in organizing an effective operational area, but the --- operational area authority and responsibility is not affected by the non participation of any local government. 11rol ❑ Activation of the Operational Area during a State of Emergency or a Local Emergency is required by SEMS regulations under the following conditions: 1) A local government within the operational area has activated its EOC and requested activation of the operational area EOC to support their emergency operations. 2) Two or more cities within the operational area have proclaimed a local emergency. 3) The county and one or more cities have proclaimed a local emergency. 4) A city, city and county, or county has requested a governor's proclamation of a state of emergency, as defined in the Government Code Section 8558(b). 5) A state of emergency is proclaimed by the governor for the county or two or more cities within the operational area. 6) The operational area is requesting resources from outside its boundaries. This does not include resources used in normal day- to-day operations, which are obtained through existing mutual aid agreements. 7) The operational area has received resource requests from outside its boundaries. This does not include resources used in normal day-to-day operations which are obtained through existing mutual aid agreements. If the Los Angeles County Operational Area is activated, the Sheriff of Los Angeles County will be the Director of Emergency Operations (Operational Area Coordinator) for the Los Angeles County Operational Area and will have the overall responsibility for coordinating and supporting emergency operations within the county. The Area Coordinator and supporting staff will constitute the Operational Area Emergency Management Staff. The County of Los Angeles EOC will fulfill the role of Operational Area EOC. 47 REGIONAL Because of its size and geography, the state has been divided into six mutual aid regions. The purpose of a mutual aid region is to provide for the more effective application and coordination of mutual aid and other emergency related activities. State OES has also established three Administrative Regions (Coastal, Inland and Southern). These Administrative Regions are the means by which State OES maintains day-to-day contact with emergency services organizations at local, county and private sector organizations. In SEMS, the regional level manages and coordinates information and resources among operational areas within the mutual aid region and also between the operational areas and the state level. The regional level also coordinates overall state agency support for emergency response activities within the region. STATE The state level of SEMS manages state resources in response to the emergency needs of the other levels and coordinates mutual aid among the mutual aid regions and between the regional level and state level. The state level also serves as the coordination and communication link between the state and the federal disaster response system. FEDERAL EMERGENCY MANAGEMENT The Federal Emergency Management Agency (FEMA) serves as the main federal government contact during emergencies, major disasters and national security emergencies. 48 CONTINUITY OF GOVERNMENT A major disaster or national security emergency could result in the death or injury of key government officials and/or the partial or complete destruction of established seats of government, and public and private records essential to continued operations of government. Government at all levels is responsible for providing continuity of effective leadership, authority and adequate direction of emergency and recovery operations. PUBLIC AWARENESS AND EDUCATION The public's response to any emergency is based on an understanding of the nature of the emergency, the potential hazards, the likely response of emergency services and knowledge of what individuals and groups should do to increase their chances of survival and recovery. Public awareness and education prior to any emergency are crucial to successful public information efforts during and after the emergency. The pre -disaster awareness and education programs must be viewed as equal in importance to all other preparations for emergencies and receive an adequate level of planning. These programs must be coordinated among local, state and federal officials to ensure their contribution to emergency preparedness and response operations. TRAINING AND EXERCISES Training and exercises are essential at all levels of government to make emergency operations personnel operationally ready. All emergency plans should include provision for training. The objective is to train and educate public officials, emergency response personnel and the public. The best method for training staff to manage emergency operations is through exercises. Exercises are conducted on a regular basis to maintain the readiness of operational procedures. Exercises provide personnel with an opportunity to become thoroughly familiar with the procedures, facilities and systems which will actually be used in emergency situations. There are several forms of exercises: ❑ Tabletop exercises provide a convenient and low-cost method designed to evaluate policy, plans and procedures and resolve 49 coordination and responsibilities. Such exercises are a good way to see if policies and procedures exist to handle certain issues. ❑ Functional exercises are designed to test and evaluate the capability of an individual function such as evacuation, medical, communications or public information. ❑ Full-scale exercises simulate an actual emergency. They typically involve complete emergency management staff and are designed to evaluate the operational capability of the emergency management system. ALERTING AND WARNING Warning is the process of alerting governmental forces and the general public to the threat of imminent extraordinary danger. Dependent upon the nature of the threat and the population group at risk, warning can originate at any level of government. Success in saving lives and property is dependent upon timely dissemination of warning and emergency information to persons in threatened areas. Local government is responsible for warning the populace of the jurisdiction. Government officials accomplish this using warning devices located within the community or mounted on official vehicles. The warning devices are normally activated from a point staffed 24 hours a day (Walnut/Diamond Bar Sheriffs Station). 50 1 FIRE PROTECTION SERVICES OUR MISSION "The mission of the Los Angeles County Fire Department (LACoFD) is to protect lives, the environment, and property by providing prompt, skillful and cost effective fire protection and life safety services." OVERVIEW The Los Angeles County Fire Department is credited with the creation of the nation's second Fire Fighter Paramedic Program and the nation's first 911 Emergency Calling System. Throughout its history, the Department has emerged as a leader in the fire service on local, regional and national levels, growing to become the nation's second largest fire protection agency. Operating 9 divisions, 20 battalions, 157 fire stations and 11 fire suppression camps, the Los Angeles County Fire Department answers over 234,000 emergency calls annually. Additionally, the Department has Lifeguard, Forestry and Health Hazardous Materials Divisions that provide valuable services to the more than 3.5 million people who reside in the 1.1 million housing units located throughout the Department's 2,278 square mile area. SERVICES 911 SYSTEM Emergency 9-1-1 calls are received from 30 Sheriff Stations or Police Departments. The Los Angeles County Fire Department Dispatch Facility is built on "Base Isolators" to minimize any damage from any earthquakes and utilizes diesel generators to provide back up power in addition to an uninterruptible power supply (UPS). The Dispatch center is manned 24- hours a day, 365 days a year and provides service to 157 individual fire stations. 51 EMERGENCY MEDICAL "PARAMEDIC" SERVICES The Los Angeles County Fire Department was the first fire department to implement advanced life support, in the State of California, through the use of fire department paramedics. Through the leadership and political acumen of Kenneth Hahn, a member of The County of Los Angeles Board of Supervisors, the program was implemented on December 8, 1969. After extensive training in emergency medical procedures, six fire fighters staffed two separate "Rescue Squads" (now commonly referred to as a "squad"). Squad 59 was stationed at Harbor General Hospital, and Squad 36 at County of Los Angeles Fire Station 36; both in the Carson area of Los Angeles. The fire fighters were now titled "Fire Fighter/Paramedics." Once dispatched to a medical call, the paramedics would drive to Harbor General Hospital and pick up a nurse. Together they would drive to the call. As the response distances rapidly increased to include areas outside of Carson, it soon became apparent that the program would need to be expanded. Another squad (Squad 38) was added on October 1, 1970, and on November 15, 1971 a fourth squad (Squad 14) was added. During this time, it also became apparent that the practice of picking a nurse up from the hospital was impractical. It was decided to allow paramedics to go straight to the medical call and contact the nurse at the hospital over a specially designed radio system. By 1973, 20 additional squads were placed into service, and the public's interest in the County of Los Angeles Fire Department paramedic program was quickly building. The story of the County of Los Angeles Fire Fighter/Paramedics and their dramatic tales soon reached Hollywood. Universal Studios contracted with the County of Los Angeles Fire Department to produce the popular television series "Emergency" with fictitious "Squad 51" as the recognizable centerpiece. EMERGENCY MEDICAL "PARAMEDIC" SERVICES The program ran for seven seasons, and the re -runs are currently shown all over the world. The fire engine used on that series (Engine F9) 51) currently serves Yosemite National Park, and "Squad 51" is a part of the County of Los Angeles Fire Department Museum. In the years since the inception of the paramedic program, several new aspects have been added to ensure that the highest level of pre- hospital emergency medical care is delivered to the citizens who fall under the services of the County of Los Angeles Fire Department. These include fully capable paramedic engines, assessment engines which contain limited paramedic equipment and are staffed with one paramedic who can begin advanced life support efforts prior to the arrival of the squad, the certification of all fire fighters (including "Call Fire Fighters") to a level of Emergency Technician (EMT -1), an extensive automatic defibrillator program, and a 24 hour Air Squad helicopter program. In addition, the scope of practice for paramedics has been vastly expanded to keep pace with advances in medical technology. Since 1970, over 1,400 County of Los Angeles Fire Department fire fighters have graduated from the Emergency Medical Services Paramedic Training Institute. Currently, there are over 768 certified paramedics, 53 squads, four paramedic engines, nine assessment engines, three air squads, and two paramedic lifeguard boats (which provide paramedic services to all of Catalina Island). Last year, County of Los Angeles Fire Department paramedics responded to over 124,000 emergency medical calls. FIRE PREVENTION The Fire Prevention Division is under the direction of an Assistant Fire Chief designated as Fire Marshal. The Fire Marshal has charge of the Department's Fire Prevention activities with an emphasis on quality assurance and customer service. The personnel of Fire Prevention Division are made up of those members of the Department qualified and trained for the assignment. In addition, some specially qualified civilian technical personnel are provided wherever possible. Additionally, Fire Prevention Division personnel are provided Incident Command System (ICS) training and are expected to support the Fire Department's Incident Management Team (IMT) function during major emergency activities. 53 The County of Los Angeles Fire Department covers a diverse and unique area of responsibility as related to Fire Prevention. Fire Prevention practices and programs are designed to cover a varied geographic area of mountains, deserts and basins. The population ranges from compact dense areas to sparsely populated areas. Climatic conditions vary from coastal subtropical to desert influenced regions. These regions are divided for planning purposes into urban, urban rural, and wild land and rural. The Fire Prevention system provides assistance to multi -political jurisdictions, as well as, multi -agency interfacing. It also provides coverage for a diverse socio-economic and multi-ethnic population. Widespread and diverse activities of commercial, industrial and residential development and operations are processed and inspected. Due to the changing business community, continued efforts are necessary to match structures to occupancy use in terms of fire and hazardous materials' safety. New processes and products must be analyzed and codes and inspections kept current. Numerous and widespread fires must be investigated and the information reentered into the system to update and improve the safety of the community and our personnel. Fire station personnel conduct Fire Prevention inspections in 90 percent of the occupancies (except one & two family dwelling) within their jurisdictional areas. Specially trained personnel from the Fire Prevention Division inspect the other 10 percent of the occupancies. Occupancies assigned to fire station responsibility are inspected on an annual or biannual basis and are inspected for the purpose of enforcing the Fire and Life Safety regulations; familiarizing themselves with the premises; and to teach good fire safety practices. These inspections are conducted with the knowledge and assistance of the occupants and are directed at enforcing predetermined fire safety practices. Station personnel and Fire Prevention Division specialists combine their efforts on special hazards when needed. Area 8 Fire Prevention Office: Located at 590 South Park Avenue, Pomona, Ca. 91766. Services the Cities of Pomona, Diamond Bar and Walnut (909) 620-2216. Brush clearance office (626) 969-2375. 54 HEALTH HAZARDOUS MATERIALS In the 1970s and 1980s, major hazardous materials incidents nationally and in Los Angeles County focused public attention on the safe handling, storage, transportation, and disposal of hazardous materials and wastes. In May 1982, the Los Angeles County Board of Supervisors established the Hazardous Materials Control Program in the Department of Health Services. Originally, the program focused on the inspection of hazardous waste generating businesses but since expanded to include hazardous materials inspections, criminal investigations, site mitigation oversight, and emergency response operations. On July 1, 1991, the program was transferred to the Fire Department and its name changed to Health Hazardous Materials Division (HHMD). The mission of the HHMD is to protect the public health and the environment throughout Los Angeles County from accidental releases and improper handling, storage, transportation, and disposal of hazardous materials and wastes through coordinated efforts of inspections, emergency response, enforcement, and site mitigation oversight. Our Hazardous Materials Specialists are environmental health professionals dedicated to preventing pollution by serving both the public and business communities in Los Angeles County. The Emergency Operations Section provides 24-hour emergency response services to hazardous materials incidents throughout Los Angeles County. Three teams of emergency responders assure that the public's health and environment are protected at incidents. Emergency responders: ❑ Identify unknown substances ❑ Monitor spills and releases for safe and immediate mitigation. This allows the return of property to a safe and usable condition ❑ Identify responsible parties for payment of cleanup costs ❑ Additionally, staff respond to medical waste emergencies and assist law enforcement agencies with illegal drug labs 55 The nearest Los Angeles County Fire Department Haz-Mat Task Force is located at Fire Station 43, 921 So. Stimson Avenue Industry, Ca. 91746 (626) 968-1978. The resources in the Task Force are a four -person Engine Company along with a five -person specialized Haz-Mat Unit. Additional Haz-Mat Units are available if needed, from two other locations, HMTF 105 and HMTF 76. URBAN SEARCH & RESCUE After the 1987 Whittier Earthquake, the L.A. County Board of Supervisors reaffirmed the fire department's role as the primary search and rescue agency during disasters; soon thereafter, Fire Chief P. Michael Freeman ordered the establishment of a departmental USAR committee to recommend development of a new, comprehensive system to manage urban search and rescue incidents. The USAR Committee consists of L.A. County Fire department personnel certified as California state instructors for Rescue Systems I and Emergency Trench Rescue. All are certified Swift water Rescue Technicians, and several are certified Swift water Rescue Technician Instructors, and some are lifeguards. All are trained in confined space rescue, high angle rescue, and the use of Biopack SCBA's, helicopter rescue, rescue diving, and other specialties. Several members have been extensively involved in OES and FEMA US&R program development since its inception, and all USAR Committee members are assigned to the Department's OESIFEMA US&R task force. Within the L.A. County Fire Department USAR system, the level of skill of USAR committee members and other technical rescue specialists has been designated as USAR Level 3 (there are more than 100 personnel trained to Level 3). The USAR Committee is tasked with research and development, planning, development of training materials and standard operating procedures, coordination of department -wide USAR training, training of the department's USAR units, and administration and maintenance of the department's OESIFEMA US&R task force. 56 To provide technical rescue training, several special sites have been developed. The facilities include structural collapse simulation buildings, debris piles, vertical rescue props, and underground confined space props. The LACoFD has conducted training to certify over 700 L.A. County fire fighters in Rescue Systems I and Emergency Trench Rescue. Most have also completed Swift water Rescue Technician I or River and Flood Rescue Technician, and many are paramedics. In the L.A. County Fire Department system, this skill level is known as USAR Level 2. Technical rescue and disaster response has become a standard role of fire departments in many parts of the country. It has been said that the impact of urban search and rescue to the fire service is akin to that of hazardous materials response and EMS. It has created a sea of change in philosophy and strategies, and a revolution of equipment, training, knowledge, and capabilities. In Los Angeles County, the benefits of these changes have been clearly demonstrated in recent years. Earthquakes, other disasters, and the surety of "daily" rescues will certainly provide substantial tests of the L.A. County USAR program, as well as local, state, and federal US&R systems. USAR Unit 103 is located at 7300 South Paramount Blvd. Pico Rivera, 90660 and is the first responding USAR Unit to the city of Diamond Bar. Swift water Unit 87, a specialized Unit staffed with two personnel, is outfitted specifically for most types of swift water rescue. It is located at Fire Station 87, 140 South Second Ave, Industry, Ca. 91746-2413. PUBLIC EDUCATION PROGRAMS The Los Angeles County Fire Department Education Unit is available to provide Fire and Life Safety lectures and Career Guidance to any of the following groups upon request: ❑ Schools, PTA, and other Parents Groups ❑ Boy Scouts, Girl Scouts, and Campfire Girls ❑ Service Organizations, i.e., Rotary, Optimist, Kiwanis, etc. 57 ❑ Church Organizations ❑ Business, Industry, and other Governmental Agencies Current Fire and Life Safety Education Programs include: ❑ School Programs, K-3 ❑ Table Top Demonstrations ❑ Home Safety Demonstrations ❑ Fire Extinguisher Demonstrations and Training ❑ Juvenile Fire -setter Program ❑ Exit Drills in the Home Program ❑ High Rise Evacuation ❑ Earthquake Preparedness ❑ Paramedic Demonstration Programs The Education Unit also provides exhibits to: ❑ Sportsman's Show ❑ Los Angeles County Fair ❑ 4H Shows ❑ School Exhibits ❑ Fire Service Day FIRE STATIONS Your local fire station may say "Los Angeles County" over the garage door, but it is really your local fire station. Here are a few reasons why... Design: As your city's fire station, it is designed to fit into your surrounding community or meet the criteria established by the City Council and zoning officials. Architectural compatibility is the key. The station position on the property is placed so as to minimize local traffic disruptions, while promoting rapid response to emergencies, whether they are someone in your family with a heart attack or difficulty breathing to a large-scale fire at a local shopping center or warehouse. Our stations are designed to be friendly looking and inviting to those we protect, while purposely avoiding the institutional or fortress look. 58 Layout: We typically have a large garage in the middle as the building focal point. This is known as the Apparatus Floor. The fire fighters' sleeping quarters and shower/locker room, kitchen and dining area are on the other side. Since firefighters now come in both genders, all stations are being built and retrofitted to accommodate the needs of both sexes. Latest changes and features: The LA County Fire Department, your fire department, is continually upgrading its facilities to meet changing legal and social mandates, such as: ❑ American with Disabilities Act accommodations ❑ Gender-based sleeping and rest room requirement ❑ Diesel exhaust removal/ventilation systems, protecting the health of your local firefighters ❑ Environmentally -friendly above ground diesel fuel tans to eliminate unseen leaks into the soil and to meet the Federal Clean Water Act requirements Coming soon: modifications to parking areas and maintenance practices so vehicle oil and washing does not pollute the oceans through the County's storm drains. You can see all these features and talk to your neighborhood firefighters on Fire Service Day. All our stations will have an open house that day. 59 FIRE DEPARTMENT ORGANIZATION EAST REGIONAL OPERATIONS -- DIVISION Vlll FIRE CHIEF CHIEF DEPUTY EAST REGIONAL OPERATIONS BUREAU DEPUTY CHIEF COMMUNITY SERVICES UNIT DIVISION VIII P.LD. ASSISTANT FIRE CHIEF BATTALION 19 CHIEF FIRE STATION CAPTAINS DIAMOND BAR 1 LOCAL FIRE STATIONS (Battalion 19) ❑ Fire Station #61: (3 person) Engine - (2 person) Paramedic Squad. Located at 20011 La Puente Rd., Walnut 91789-1719 ❑ Fire Station #119: (3 person) Engine — (2 person) Paramedic Squad 20480 E. Pathfinder Rd., Walnut 91789-4620 ❑ Fire Station #120: Battalion Headquarters (1 Chief) -- (4 person) Assessment Engine (1 person Paramedic position on Engine) Located at 1051 South Grand Ave., Diamond Bar 91765-2210 ❑ Fire Station #121: (3 person) Engine only. Located at 346 Armitos, Diamond Bar, 91765-1838 ❑ Fire Station #146: (3 person) Engine only. Located at 20604 E. Loyalton Drive, Walnut 91789-1216 ❑ Fire Station #187: (4 person) Engine Pumper - Ladder Truck combination. Located at 3325 Temple Avenue, Pomona 91768-3256 ❑ Fire Station #188: (3 person) Engine only. Located at 18-A Village Loop Road, Pomona 91768-3256 61 ANIMAL CONTROL OUR MISSION The Society for the Prevention of Cruelty to Animals exisfs to promote humane principles, prevent cruelty, and alleviate fear, pain, and suffering in animals. (The IVHS will partner with law enforcement to respond to emergency situations involving reports of dangerous animals within the City of Diamond Bar.) OVERVIEW The inland Valley Humane Society and S.P.C.A. (IVHS-SPCA) has been providing quality animal care and service to the communities of the Inland Valley for more than half a century. Our facility is located at 500 Humane Way, in the city of Pomona, and provides the following services: SERVICES ANIMALS RECEIVING The IVHS-SPCA offers safe refuge, nourishment, veterinary care and love to every stray, homeless, and unwanted animal in the communities we serve. Found and unwanted animals are accepted at no charge, Monday through Saturday, 8:00 am to 5:30 pm. ANIMAL RESCUE Our humane officers, in custom equipped, radio dispatched vehicles, rescue wild and domestic animals in distress and transport them for medical treatment when needed, seven days a week, twenty-four hours a day. There is no charge for this service. 62 LOST PETS Each year, through the diligent efforts of our staff and volunteers, thousands of lost pets are reunited with their owners or found new homes. Inquires about lost companion animals are welcomed Monday through Saturday, between 10:00 am and 5:30 pm. ANIMAL CONTROL ADOPTIONS Every day, hundreds of homeless animals, both missed breed and purebreds, are available to loving, qualified families for adoption. Adoption counselors are available to help place animals in life-long homes. All animals are required to be altered before they go to their new homes. HUMANE EDUCATION & SPEAKERS BUREAU Staff and volunteers conduct on-site classes and tours and visit schools and youth groups to teach proper care and the interrelationship of people and animals. Our program emphasizes animal population control through spaying and neutering. We also provide speakers to community organizations. Our presentations offer a variety of topics and are given as a community service at no charge. INVESTIGATIONS & INSPECTIONS Our officers investigate reported conditions of animal neglect and cruelty throughout the Inland Valley. WILDLIFE REHABILITATION Rescued wildlife are treated and released to their natural habitats when ever possible. LICENSING Through contracts with our service cities (Chino, Chino Hills, 63 Claremont, Diamond Bar, La Verne, Ontario, Pomona, and San Dimas) IVHS-SPCA issues all required animal licenses. NEIGHBORHOOD IMPROVEMENT ACTIVITIES OUR MISSION X OVERVIEW X 64 I CODE ENFORCEMENT OPERATIONS x