Loading...
HomeMy WebLinkAboutRES 2006-39I RESOLUTION NO. 2006-39 RESOLUTION OF THE CITY OF DIAMOND BAR SETTING FORTH PERSONNEL RULES AND REGULATIONS REGARDING THE PAYMENT OF SALARIES, SICK LEAVE, VACATIONS, LEAVES OF ABSENCES, AND OTHER REGULATIONS EFFECTIVE MAY 2,2006; RESCINDING RESOLUTION NO, 2005-36 IN ITS ENTIRETY. WHEREAS, the purpose of the rules and regulations is to communicate to employees the benefits, policies, and requirements of the job, as well as provide guidance to supervisors in the administration of the personnel system; 2. WHEREAS, the City Council has determined that it is necessary to the efficient operation and management of the City that rules and regulations be maintained prescribing sick leave, vacation, leaves of absences, benefits, and other regulations for the officers and employees of the City; and 3. WHEREAS, as the rules and regulations do not create any contract of employment, express or implied, or any rights in the nature of a contract; NOW, THEREFORE BE IT RESOLVED by the City Council of the City of Diamond Bar, California, to administer the Personnel Rules and Regulations as set forth in Exhibit A- 2006--39 Resolution No. 2005-36 in its entirety is repealed. PASSED, ADOPTED AND APPROVED THIS second day of May 2006. Carol Herrera, Mayor I, Tommye A. Cribbins, City Clerk of the City of Diamond Bar, do hereby certify that the foregoing Resolution was passed, approved and adopted at a meeting of the City Council of the City of Diamond Bar held on the second day of May 2006, by the following vote: AYES: COUNCIL MEMBERS: Chane, Tanaka, Tye, M/Herrera NOES: COUNCIL MEMBERS: None ABSENT: COUNCIL MEMBERS: MPT/zirbes ABSTAIN: COUNCIL MEMBERS: None f ATTEST: Tommye A. Crbbins, City Clerk City of Diamond Bar 2006--39 CIN OF DIAMOND BAR ' PERSONNEL RULES AND REGULATIONS Table of Contents Rule I Purpose and Application Page Purpose...............................................................................................1 Application..................................................... No Contract Created ...................... 1 Rule II Definition of Terms Definitionof Terms..............................................................................2 Rule 111 General Provisions Discrimination Prohibited....................................................................7 Nepotism Prohibited.............................................................................7 Political Activity Prohibited..................................................................8 Outside Employment ........................... Multiple Positions Held........................................................................8 EmployeeDuties.................................................................................8 Violationof Rules................................................................................8 Amendment and Revision of Rules.....................................................8 Rule IV Classification Classification Plan...............................................................................9 Adoption, Amendment, and Revision of Plan......................................9 NewPositions.....................................................................................9 Classification Studies .............. 9 Qualifying Examination.......................................................................9 Y-Rate............................................................ 10 Rule V Compensation CompensationPlan.............................................................................11 Amendmentof Plan.............................................................................11 Salary Upon Initial Hire.......................................................................11 Merit Step Advancement.....................................................................11 Merit Step Advancement for Part Time Employees .............................11 Merit Step Increase if Evaluation is Untimely......................................11 Amount of Merit Step Adjustments......................................................12 Merit Step for Employees on Leave....................................................12 Effective Date of Increase...................................................................12 Salary on Promotion............................................................................12 Salaryon Demotion.............................................................................12 Salary on Reclassification...................................................................12 PayPeriods.........................................................................................12 BilingualPay...................:...................................................................13 2006--39 Overtime.............................................................................................13 CallOut Pay........................................................................................14 ActingPay...........................................................................................14 Cost of Living Adjustment...................................................................14 Rule VI Hours of Work The9180 Plan......................................................................................15 FiveDay Work Week..........................................................................15 AlternateWork Schedule....................................................................15 WorkWeek Defined............................................................................15 The City May Change the Work Week................................................15 Request to Change Schedule.............................................................15 MealPeriod.........................................................................................15 Rule VII Applications and Applicants Announcement....................................................................................16 Application..........................................................................................16 Disqualification....................................................................................16 Rule VIII Examinations Types of Examinations........................................................................17 Promotional Examinations..................................................................17 Continuous Examinations...................................................................17 Conduct of Examinations....................................................................17 Reasonable Accommodation in Testing..............................................17 Post Offer Physical Examinations and Background Investigations .....17 Immigration Reform and Control Act...................................................17 Notification of Selection Process Results............................................18 Rule IX Employment Eligibility Lists Employment Eligibility Lists.................................................................19 Durationof Lists..................................................................................19 Removal of Applicants from Lists........................................................19 Use of Employment Eligibility Lists......................................................19 Rule X Method of Filling Vacancies Typesof Appointment.........................................................................20 Notice to Human Resources...............................................................20 Appointment........................................................................................20 VeteransPreference...........................................................................20 Temporary Assignments.....................................................................20 Extended Assignment to Vacant Higher Position................................20 Vacancies Outside the Competitive Service.......................................21 Rule XI Probationary Period ProbationaryPeriod............................................................................22 Purpose of Probationary Period..........................................................22 Extension of Probationary Period........................................................22 2006-39 Reduction of Probationary Period.......................................................22 Rejection During Probation.................................................................22 Rejection During Probation From a Promotional Position ...................22 Use of Leave During Probation...........................................................22 Rule XII Attendance and Leaves Attendance...........................................................................................24 VacationLeave ................................................... ...............24 .................. SickLeave..........................................................................................26 Occupational Injury or Illness Leave...................................................28 BereavementLeave............................................................................28 Jury Duty and Witness Leave..............................................................28 Administrative Leave...........................................................................29 Family and Medical Leave..................................................................29 California Paid Family Leave...............................................................33 Pregnancy Disability Leave.................................................................33 ElectionLeave.....................................................................................34 SchoolVisit Leave...............................................................................34 Leave of Absence without Pay............................................................34 MilitaryLeave......................................................................................35 PoliticalLeave.....................................................................................35 Rule XIII Holidays Holidays Observed..............................................................................36 FloatingHolidays.................................................................................36 Eligibility for Holidays ............................................. .......................37 Prorated Holiday Pay ........................ .........................37 Rulle XIV Changes in Employment Status Transfer............................................................................................... 38 Promotion............................................................................................38 Demotion.............................................................................................38 Suspension.........................................................................................38 Reclassification...................................................................................38 Rule XV Separation from Employment JobAbandonment...............................................................................39 Discharge............................................................................................39 Layoff..................................................................................................39 Resignation.........................................................................................40 Reinstatement......................................................................................40 Rule XVI Reports and Records General................................................................................................41 Notifying City of Changes in Personal Information..............................41 ' Location of Personnel Files.................................................................41 Medical Information.............................................................................41 References and Release of Information in Personnel Files ................42 2006•-39 Employee Access to Personnel File....................................................42 Destruction of Records........................................................................42 Rule XVII Grievance Procedure Definition.............................................................................................43 Procedure...........................................................................................44 Right of Grievant to Representation....................................................45 Reprisals.............................................................................................45 Rule XVIII Discipline Types of Disciplinary Action................................................................46 Grounds for Disciplinary Action Involving Regular Employees ............ 46 Procedures for Taking Disciplinary Action...........................................48 AppealRights......................................................................................50 Methodof Appeal................................................................................50 Notice..................................................................................................50 Subpoenas..........................................................................................51 SubpoenasIssuance...........................................................................51 Hearings..............................................................................................51 Findings and Recommendations.........................................................52 RULE XIX Performance Evaluations and Annual Work Plans General....................... ........................................................................53 Responsibility for Evaluation...............................................................53 Discussion with Employee..................................................................53 Policy and Procedure Review.............................................................53 Schedule........................ .....................................................................54 AppealProcedure...............................................................................54 RULE XX Vehicle Use Useof Private Vehicles.......................................................................55 AutoAllowance...................................................................................55 RULE XXI Professional Development TrainingPlan.......................................................................................56 Tuition Reimbursement.......................................................................56 RULE XXII Employee Standards of Conduct Codeof Ethics.....................................................................................57 HarassmentPolicy..............................................................................58 Harassment Complaint Form..............................................................66 Information Systems Usage Policy......................................................68 Workplace Substance Abuse Prevention Policy.................................76 Policy against Retaliation....................................................................81 2006--39 RULE ' PURPOSE AND APPLICATION 1 1 Section 1. Purpose: The purpose of these rules is to facilitate efficient and economical services to the public and to establish lawful procedures for dealing with personnel matters. Unless amended by a subsequent Resolution of the City Council the Rules and Regulations set forth herein and the Personnel Ordinance shall govern the Personnel System for the City of Diamond Bar. Section 2. Application: These rules apply to all employees of the City of Diamond Bar unless a specific rule or procedure indicates otherwise. Section 3. No Contract Created: These rules do not create any contract of employment, express or implied, or any right in the nature for a contract. -1- ?.006--39 RULE II DEFINITION OF TERMS DEFINITION OF TERMS Unless the context indicates otherwise the following terms, whenever used in these rules, shall be defined as follows: Section 1. Advancement: A salary increase within the limits of the pay range established for the class. Section 2. Allocation: The assignment of a single position to its proper class in accordance with the duties performed, and the authority and responsibilities exercised. Section 3. Appointing Authority: The person having the authority to appoint or remove a person from City employment. This is the City Manager unless delegated to another employee or officer. Section 4. At -Will: All positions outside of the competitive service. Employees in at -will positions may be terminated at any time at the will of the City or the employee, without cause, and without the right of appeal. At -will positions are set forth in Personnel Ordinance 03 (2005) and include: City Manager, Assistant City Manager, Community Development Director, Community Services Director, City Engineer/ Public Works Director, Finance Director, Information Systems Director, department heads, Council appointed officers, seasonal part time employees, intermittent part time employees, emergency employees and any employee scheduled to work less than 1,040 hours per year. Section 5. Bilingual Premium Pay Differential: A percentage of pay which will compensate the qualified employee for providing non-English language services as an essential part of his or her job. Section 6. City Manager's designee: The person assigned to the Human Resources function (Human Resources Manager or Assistant City Manager). Section 7. Class: All positions sufficiently similar in duties, authority, responsibility, and working conditions to permit grouping under a common title and the application with equity of common standards of selection, transfer, promotion, and salary. -2- 2006-,39 Section 8. Competitive Service: All positions of employment in the service of the City except those excluded by Personnel Ordinance 03 (2005): City Manager, Assistant City Manager, Community Development Director, Community Services Director, City Engineer/ Public Works Director, Finance Director, Information Systems Director, department heads, Council appointed officers, seasonal part time employees, intermittent part time employees, emergency employees and any employee scheduled to work less than 1,040 hours per year. Section 9. Demotion: The movement of an employee from one class to another class having a lower maximum rate of pay. A demotion may be voluntary or involuntary. Section 10. Domestic Partner: A domestic partnership is legally established in California when all of the following requirements are met: both persons file a Declaration of Domestic Partnership with the Secretary of State; both persons have a common residence; neither person is married to someone else or is a member of another domestic partnership with someone else that has not been terminated, dissolved, or adjudged a nullity; two persons are not related by blood in a way that would prevent them from being married to each other in another state; both persons are at least 18 years of age; either of the following: (a) both persons are members of the same sex; or (b) one or both of the persons are over the age of 62, and meet certain eligibility criteria pursuant to the Social Security Act; and both persons are capable of consenting to the domestic partnership. Section 11. Eligible. When used as a noun, means a person whose name is on an employment list. Section 12. Employment Eligibility List: A list of names of persons who have taken an open -competitive examination for a class in the competitive service and have qualified. Section 13. Examinations: (a) Open -competitive examination: An examination for a particular class which is open to all persons meeting the qualifications for the class. (b) Promotional examination: An examination for a particular class, admission to the examination being -3- 2006--39 limited to employees identified by the appointing authority. (c) Continuous examination: An open competitive examination which is administered periodically and as a result of which names are placed on an employment list, in order of final scores, for a period of not more than one (1) year. Section 14. Exempt: An employee not entitled to overtime compensation under the Fair Labor Standards Act. Section 15. Job Classifications: For the purposes of the City's Personnel System, each position title shall correspond to a job classification number as reflected in the job classification and salary resolution. (a) Executive Management: Executive Management positions are classified as exempt and at -will. Executive Management positions are in Job Classification Range 2900-3900. (b) Full-time Exempt Mana ement: Various professional management positions exempt from over time requirements. These positions are also known as Division Managers and are in Job Classification Range 2000-2899. (c) Full-time Exe_: Various executive, administrative, and professional positions exempt from overtime requirements. Full-time exempt positions are in Job Classification Range 1600-1999. (d) Full-time Non -Exempt: Positions in Job Classification Range 1000-1599 subject to overtime requirements and working 40 hours per week. (e) Hourly Benefited: Positions in Job Classification Range 900-999 also known as regular part-time or part time working twelve (12) months per year and an average of twenty (20) or more hours per week on a year-round basis. Benefits are provided to regular part time employees on a pro -rated basis. (f) Hourly Non -benefited: At -will positions in Job Classification Range 500-899 also known as either seasonal or intermittent part-time. These employees are sometimes referred to as temporary. -4- 2006--39 1 1 a. Seasonal Part-time: A position utilized up to 40 hours per week on a seasonal or partial year basis, but not more than 1000 hours per fiscal year. If an employee identified as seasonal part time works more than 1,000 hours in a fiscal year he or she does not acquire regular employee status. b.. Intermittent Part-time: An intermittent position is utilized an average of 19.5 hours or less per week and no more than 1000 hours per fiscal year. If an employee identified as intermittent part-time works more than 1,000 hours in a fiscal year he or she does not acquire regular employee status. Section 16. Layoff; The involuntary separation of a regular status employee or reduction to a position in a lower classification because the position is no longer needed. Section 17. Personnel Ordinance: Ordinance Number 03 (2005) of the City of Diamond Bar, or as amended from time to time thereafter. Section 18. Probationary Period: A working test period during which an employee is required to demonstrate his or her fitness for the duties to which he or she is appointed by actual performance of the duties of the position. The probationary period, or initial period of employment is considered a part of the examination process and shall be utilized for closely observing the employee's work to determine the employee's fitness for the position. Section 19. Promotion: The movement of an employee from one class to another class having a higher maximum rate of pay and different job duties from the previous class. Section 20. Provisional Appointment: A temporary appointment of a person who possesses the minimum qualifications established for a particular class, and who has been appointed to a position in that class in the absence of available eligibles. This is sometimes referred to as an interim appointment. Section 21. Reclassification: The change of a position from one class to another as a result of the gradual accretion or reduction of duties and/or responsibilities over time. -5- 2006--39 Section 22. Regular Employee: An employee in the competitive service who has successfully completed his or her probationary period and has been retained as an employee. Section 23. Regular Part-time Employee: An employee in the competitive service who has successfully completed his or her probationary period and is eligible for pro -rated benefits. Sometimes referred to hourly benefited. Section 24. Resection: The separation of an employee from employment during the probationary period or examination process. Section 25. Reinstatement: The re-employment, without examination, of a former regular employee. Section 26. Temporary Employee: An at -will employee who has been appointed to a full-time or part-time position of limited duration. Section 27. Transfer: A change of an employee from one position to another position in the same class or another class having the same maximum salary limits, involving the performance of similar duties and responsibilities and requiring the same qualifications. Section 28. Y Rate: When an employee is moved to a different class with a lower salary range, the employee will retain his or her current salary until the salary of the new class has a maximum salary rate which is equal to or higher than the current salary. -6- 2006--39 RULE III GENERAL PROVISIONS Section 1. Discrimination Prohibited: No person employed by the City of Diamond Bar or seeking employment with the City, shall be discriminated against in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of race, color, religion, national origin, ancestry, marital status, sex, age, physical or mental disability, sexual orientation, political or religious opinions or affiliations, taking of Family Medical Leave Act (FMLA) or pregnancy disability leave, religious creed, medical condition, or any other characteristic protected by law. Section 2. Nepotism Prohibited: (a) Relatives of those listed below may not be employed anywhere in the City organization: 1. City Council members; 2. Standing Board and Commission members; 3. Management Team Members of the City; 4. Department Directors 5. Division Managers (b) The employment of a relative within a department is prohibited when they: 1. Perform joint duties; 2. Share responsibility or authority; 3. Function in the same chain of command; and 4. Work on the same shift at the same work site. (c) For business reasons of supervision, safety, security or morale, the City may refuse to place one spouse or domestic partner under the direct supervision of the other spouse or domestic partner. (d) For business reasons of supervision, safety, security or morale, the City may refuse to place both spouses or domestic partners in the same department, division, or facility if the work involves potential conflicts of interest or other hazards greater for married couples than other persons. ' (e) "Relative" means child, stepchild, parent, grandparent, grandchild, brother, sister, half-brother, half-sister, aunt, uncle, niece, nephew, parent -in-law, brother-in-law, sister- -7- 2006--39 in-law, domestic partner, or other individual related by blood or marriage. (f) "Employee" means any person who receives a City paycheck for services rendered to the City. (g) For business reasons, these sections shall be enforced to address the marriage or domestic partnership of employees in the City's employment, within six (6) months of said marriage or the establishment of the domestic partnership. (h) Exceptions to this section may be made by the City Manager. Any appeal of the enforcement of this section shall be to the City Manager. Section 3. Political Activity Prohibited: City employees shall not engage in political activities in violation of Government Code section 3201 et seq. No one employed by the City may engage in political activities on City premises, while engaged in official duties, using City equipment, or wearing an official City uniform. Section 4. Outside Employment: No employee may hold outside employment that is incompatible with his or her City employment; including positions which constitute contracted services to the City. Each regular employee who holds any other position in addition to City employment shall complete a Request for Approval of Additional Employment form and return it to the Department Director or Division Manager for signature and then to the City Manager for approval. The approval of outside employment must be renewed each January. Employees who accept new outside employment will be expected to submit the form at the time of employment. Section 5. Multiple Positions Held: Employees who hold more than one position with the City must complete a Request for Approval of Additional Employment form. Section 6. Employee Duties: Employees are required to carry out the primary duties and responsibilities of their employment. Section 7. Violation of Rules: Violation of the provisions of these rules shall be grounds for disciplinary action. Section 8. Amendment and Revision of Rules: Amendments and revisions to these rules must be recommended by the City Manager and approved by the City Council. -8- 2006--39 RULE IV ' CLASSIFICATION Section 1. Classification Plan: The City of Diamond Bar has established a classification plan. The plan consists of classes of positions in the City service defined by class specifications, including title, definition of the position, supervision received and exercised, a description of the duties and responsibilities of positions in each class, and the training, experience, and other qualifications to be required of applicants for positions in each class. The classification plan is maintained so that all positions substantially similar with respect to duties, responsibilities, authority, and character of work are included within the same class and allocated to the same schedules of compensation. Section 2. Adoption, Amendment, and Revision of Plan: The classification plan may be amended from time to time by resolution of the City Council. Amendments and revisions of the plan shall be approved by the City Council. Section I New Positions: When a new position is created and the position is to be filled the classification plan must be amended and an employment eligibility list established, before an appointment is made, unless the position is filled by a promotional appointment. Section 4. Classification Studies: Classification studies shall be conducted as recommended by the Department Director and approved by the City Manager in order to determine if the duties and responsibilities of the position have changed materially, have become inequitably aligned in relation to other positions within the City service, or are otherwise incorrectly designated. Upon receiving approval from the City Manager, a classification study shall be conducted and the position may be reclassified to a more appropriate class, whether new or already created, at a higher or lower maximum salary level. After conducting a classification analysis of the position(s) authorized for study, the City Manager will recommend classification changes, if any, to the City Council for approval. ' Section 5. Qualifying Examination: A reclassification with a title change that results in a salary increase above the old classification may require of the incumbent a qualifying examination to -9- 2006-•39 determine whether or not the incumbent possesses the minimum qualifications for the new class. The method for the qualifying examination shall be determined by the appointing authority. An incumbent proposed for a reclassification who does not pass the qualifying examination shall retain his or her original title and class until such time as he/she does pass the qualifying examination. An employee whose position is being reclassified upward and who has previously passed the examination for the position within the last two years and whose name appears on an employment eligibility list for such a position need not take a qualifying examination. Section 6. Y -Rate: When a reclassification results in a lower maximum rate of pay for the incumbent, the incumbent shall be "Y - Rated" at the salary level he/she has earned up to that time. -10- 2006--39 RULE V ' COMPENSATION Section 1. Compensation Plan: The City has established a pay plan covering all classes of positions in the City service, showing the minimum and maximum rates of pay. Section 2. Amendment of Plan: The compensation plan may be amended from time to time by action of the City Council. Section 3. Salary upon Initial Hire: Department Directors or Division Managers shall have the discretion to place the employee at the A, B, or, C step of the salary range of the classification into which the employee is hired. All employees placed at any step beyond the C step of the salary range of the classification into which the employee is hired will be at the discretion of the City Manager. Section 4. Merit Step Advancement: After twelve months employment as a probationer and each year thereafter, an employee is eligible to advance to the next salary step if his or her performance evaluation shows performance of satisfactory or above and advancement is approved by the Department Director or Division Manager. A step increase may be given before the successful completion of the probationary period at the City Manager's discretion. Section 5. Merit Step Advancement for Intermittent and Seasonal Part- time Employees: After one year of employment consisting of a minimum of five hundred (500) hours an employee is eligible to advance to the next step if his or her performance evaluation shows performance of satisfactory or above and advancement is approved by the Department Director or Division Manager. An employee is eligible for a step increase on his or her second anniversary of his or her hire date or last step increase if he or she has not worked 500 hours since his or her hire date or the date of his or her last step increase. Section 6. Merit Step Increase if Evaluation is Untimely: If the employee is eligible for a step increase and an evaluation has not been completed, when the evaluation is completed, if it is satisfactory or above, the employee will receive the increase retroactively. Performance evaluations and Annual Work Plans will be tracked by the Human Resources Division. A step increase pending a performance evaluation may be given at the discretion of the City Manager. -11- 2006--39 Section 7. Amount of Merit Step Ad'ustments: Merit step adjustments are in approximately five percent (5%) increments to the maximum of the salary range. An employee may be given multiple step increases, not to exceed two at any one time at the recommendation of the Department Director or Division Manager and at the discretion of the City Manager. Section 8. Merit Step for Employees on Leave: Eligibility for the merit step advancement may be extended for an employee on an approved leave of absence until the employee has completed the appropriate length of service. Section 9. Effective Date of Increase: Merit increases shall be effective the first day of the pay period following the approved effective date. Section 10. Salary on Promotion: An employee promoted to a classification having a greater maximum salary will be placed on the lowest step of the new range that results in not less than a five percent (5%) increase above the employee's current regular salary. Upon recommendation of the Department Director and approval of the City Manager, the employee may be placed at a higher step. Section 11. Salary on Demotion: An employee who is demoted will be placed within the salary range for the class into which demoted. The salary will be set at the step which is lower and closest to the salary the employee was receiving before the demotion. Section 12. Salary on Reclassification: An employee who is reclassified will receive the salary set forth below. (a) If reclassified to a classification with the same salary range, the salary will not change. (b) If reclassified to a classification with a higher salary range, the salary will be determined in the same manner as a promotion. (c) If reclassified to a classification with a lower salary range, the employee will be Y -rated. Section 13. Pay Periods: The compensation to all officers and employees of the City shall be paid biweekly. Checks or electronic transfers in payment for compensation will be made available by the City to employees and officers of the City on the Friday succeeding the close of the pay period. In the event that pay day falls on a holiday payment will be made on the last work day preceding the holiday. -12- 2006-39 Section 14. Bilingual Pay: Employees who are requested by the City to use bilingual skills during their scheduled work hours on a recurring basis to further the business interests of the City shall receive a bilingual premium pay differential in addition to their regular pay. (Reference: Administrative Policy P-7; Bilingual Pay Policy.) Section 15. Overtime: (a) As a matter of general policy, the City does not permit employees to work overtime and will provide adequate staff to handle normal operations. However, non-exempt employees may be required to work overtime at the discretion of the Department Director or Division Manager. (b) Overtime for non-exempt employees is defined as hours assigned to be worked and actually worked in excess of forty (40) hours actually worked in the designated work week. (c) Non-exempt employees working overtime when not expressly authorized to do so, shall, to the extent authorized by law, not be compensated therefore and shall be subject to discipline. (d) Overtime assigned and worked by non-exempt employees shall be compensated at time and one half their regular rate of pay. The employee may request, and the Department Director or Division Manager shall have the unrestricted discretion to approve or not approve, compensation in the form of accrued compensatory time at time and one-half pay, except an employee may not accrue more than forty (40) hours compensatory time at any time. (e) If a non-exempt employee is required to work on an observed holiday beyond the regular forty (40) hour work week, he or she shall be entitled to pay at the rate of two (2) times the regular rate of pay. (f) Employees who are exempt from the Fair Labor Standards Act (FLSA) are compensated on a salary basis and are not eligible for overtime. (Reference: Administrative Policy P-2; Overtime Policies and Procedures) -13- 2006--39 Section 16. Call Out Pay: Non-exempt full-time and part-time employees will be paid a minimum of two (2) hours pay if called out to respond to a City emergency. Call out occurs when an employee is ordered to return to duty on a non -regularly scheduled work shift. Call out does not occur when an employee is held over from his or her prior shift or is working prior to his or her regularly scheduled shift. Section 17. Actin Pay: An employee who is provisionally appointed to an acting or interim position that is in a higher salary range than that of the class in which the employee is normally assigned shall receive acting compensation. (a) Acting pay shall be provided only for appointments with duration greater than twenty-one (21) consecutive calendar days and shall be retroactive to the effective date of the acting appointment and continue until completion of appointment. (b) Such acting appointments shall be made in writing by the City Manager with a copy to the Human Resources Division. (c) Compensation shall be at the entrance salary step of the higher range or the step within the higher salary range, which would provide a minimum of five percent (5%) higher than the employee receives, whichever is greater. Section 18. Cost of Living Ad'ustment (COLA): At the adoption of the City's annual budget, a request by the City Manager may be made to the City Council to provide a cost of living adjustment to the City's employees' compensation. The COLA is the annual Consumer Price Index (CPI) percentage as issued by the Department of Labor, Bureau of Labor Consumer Price Index for Urban Wage Earners and Clerical Workers Los Angeles -Riverside -Orange Counties, California for year ending in March of the current year. The City Council has the sole discretion to adopt or modify the request at any time. -14- 2006--39 RULE VI HOURS OF WORK City employees may be assigned to work eight (8) hours a day five (5) days a week or assigned to the 9180 flex plan under which they will work eighty (80) hours in a nine (9) day period. Section 1. The 9180 Plan: Generally employees work nine (9) hours Monday through Thursday and eight (8) hours every other Friday, exclusive of meal period or nine (9) hours Tuesday through Friday and eight (8) hours every, other Monday. Section 2. Five Day Work Week: Generally employees work eight (8) hours per day Monday through Friday, exclusive of meal period. Section 3. Alternate Work Schedule: Employees may be assigned to work days or hours other than those set forth in Section 1 or Section 2. Section 4. Work Week Defined: The work period or work week will begin at 12:01 p.m. on Friday and end the following Friday at 12:00 noon for all full time employees working under the 9180 work schedule if the employee is scheduled to be off every other Friday. If the employee. is scheduled to be off every other Monday, the work period will begin at 12:01 p.m. on Monday and end the following Monday at 12:00 noon. For employees working five (5) days a week, the work week or work period means, a consecutive, seven (7) day period that begins at 12:01 a.m. on Sunday and ends at 12:00 p.m. on Saturday. Section 5. Work Week Schedule Change: The City may change the work week when public necessity or convenience so requires. Section 6. Request to Change Schedule: Employees, for whom personal necessity requires a different schedule than above, may make a request for the alternate schedule to the Department Director or Division Manager. if the Department Director or Division Manager agrees with the request, the request will be submitted to the City Manager for final approval. Alternate schedules must begin no earlier than 7:00 a.m. and end no later than 6:00 p.m. and will not include a shorter meal period than below. Section 7, Meal Period: Meal periods are non -paid and nonworking time and shall be one hour for all full time employees. Every effort will be made to schedule such meal period during the middle of the shift. -15- 2006-.39 RULE VII APPLICATIONS AND APPLICANTS Section 1. Announcement: All examinations for classes in the competitive service shall be publicized by posting announcements in City Hall, on official bulletin boards, or by such other means as the City deems advisable. The announcements shall specify the title and pay of the class for which the examination is announced, duties and responsibilities of the work to be performed, minimum requirements established, the manner of making application, and other pertinent information. Section 2. Application:lcation: Applications shall be made as prescribed on the examination announcement. Application forms shall require information covering training, experience, and other pertinent information. All applications must be signed by the person applying. Section 3. Dis ualifcation: The City Manager's designee may reject any application which indicates on its face that the applicant does not possess the minimum qualifications required for the position or for any material cause which, in the judgment of the City Manager's designee would render the applicant unsuitable for the position. Falsification of any information presented on the employment application shall be grounds for rejectionidisqualification from the recruitment and/or termination from employment, if applicant is appointed to the position. -16- 2006-39 RULE VIII ' EXAMINATIONS Section 1. Types of Examinations: The selection techniques used in the examination process shall measure the knowledge and abilities of the applicants to execute the duties and responsibilities of the class to which they seek to be appointed. Examinations shall consist of selection techniques which will test fairly the qualifications of candidates. The City Manager, or designee may select the appropriate examination(s) to be utilized in the selection process. Section 2. Promotional Examinations: All candidates for promotion must meet the minimum qualifications identified by the appointing authority. The appointing authority will determine whether the examination is open competitive or a promotional appointment. Section 3. Continuous Examinations: Open -competitive examinations may be administered periodically for a single class as the needs of the service require. Names shall be placed on employment lists, in order of final scores, for a period of not more than one (1) year, unless extended by the City Manager's designee. Section 4. Conduct of Examinations: The City Manager's designee will determine the manner and methods and by whom examinations shall be prepared and administered. Section 5. Reasonable Accommodation in Testing: Should an otherwise qualified applicant who is disabled request a reasonable accommodation for any part of the testing process the City may modify the process to reduce or eliminate the testing barrier. Section 6. Post Offer Physical Examinations and Background Investigations: As a condition of an offer of City employment all candidates must successfully pass a post -offer physical and substance abuse examination and are subject to fingerprinting and a background investigation. Candidates being considered for employment will be sent to a City authorized physician at the City's expense. Section 7. Immigration Reform and Control Act of 1986: In compliance with the Immigration Reform and Control Act of 1986, all new employees must verify identity and entitlement to work in the United States by providing required documentation. -17- 2006--39 Section 8. Notification of Selection Process Results: Each person competing in an employment selection process shall be given notice of placement or non -placement on the employment eligibility list. -18- 2006--39 RULE IX ' EMPLOYMENT ELIGIBILITY LISTS 1 Section 1. Employment Eligibility Lists: As soon as possible after the completion of an examination, the City Manager's designee will prepare and keep available, an employment eligibility list consisting of the names of applicants who qualified in the examination, arranged alphabetically. Section 2. Duration of Lists: Employment eligibility lists, other than those from a continuous examination, shall remain in effect for one (1) year, unless exhausted sooner, and may be extended or abolished, prior to their expiration dates, by action of the City Manager's designee, but in no event shall an employment eligibility list remain in effect for more than two (2) years. Section 3. Removal of Applicants from Lists: The name of any person appearing on an employment eligibility list shall be removed by the City Manager's designee if the person eligible requests in writing that his or her name be removed, fails to respond to a notice mailed to his or her last known address, or has been certified for appointment and has not been appointed. Section 4. Use of Employment Eligibility Lists: A vacant position may be filled by the appointment of a person whose name is on an employment eligibility list for the same position or a position in the same classification. -19- RULE X METHOD OF FILLING VACANCIES Section 1. Types of Appointment: Except as otherwise provided herein, all vacancies in the competitive service shall be filled by reemployment, transfer, voluntary demotion, promotion, or from eligibles certified by the City Manager's designee from an appropriate employment eligibility list. Section 2. Notice to Human Resources: Whenever a vacancy occurs, the Department Director or Division Manager shall submit a request to the City Manager's designee for authorization to fill the position. The City Manager's designee shall advise the Department Director or Division Manager as to the availability of candidates from re-employment lists, requests for transfer, or eligible candidates on an employment eligibility list. The City Manager's designee may hold a new examination and establish a new employment eligibility list, if requested. Section 3. Appointment: After interview, the Department Director or Division Manager shall recommend an employment offer to be made by the City Manager's designee. The City Manager's designee shall thereupon notify the person of the conditional offer of appointment, subject to passing a required medical examination and all background investigations. Section 4. Veterans Preference: If candidates are identically qualified for appointment, the appointment will be offered to the candidate who is a veteran. Section 5. Temporary Assignments: Employees may be temporarily assigned higher or lower duties without a change in pay. Such action shall not be deemed as a transfer, demotion, promotion, or reclassification. In all cases where periodic or regular variations in assignments occur because of seasonal needs, the temporary change of duties or a change of the work schedule shall be considered as incidental to the position. Section 6. Extended Assignment to Vacant Higher Position: Employees assigned to perform duties in a vacant higher level regular position in excess of twenty-one (21) consecutive calendar days as authorized by the City Manager shall be entitled to a salary rate increase to the higher level for the time actually worked in the assignment. (See Rule V, Section 17, Acting Pay.) The duration of such assignment to a vacant higher position shall not exceed one (1) year. It is the responsibility of the Department -20- Director or Division Manager to request such salary rate increase to the City Manager's designee for approval. 1 Section 7. Vacancies Outside the Competitive Service: Vacancies outside the competitive service (e.g., executive positions, seasonal part time, intermittent part time) will be filled by a process deemed appropriate by the City Manager's designee - 1 1 -21 - RULE XI PROBATIONARY PERIOD Section 1. Probationary Period: Upon the initial appointment to a position in the competitive service an employee must serve a probationary period of one year of actual and continuous service. Upon a promotional appointment to a position in the competitive service an employee must serve a probationary period of six months of actual and continuous service. Periods of time on paid or unpaid leave excluding five (5) days (consecutive or not) automatically extends the probationary period by the number of days the employee is on leave. The City Council may, by resolution, establish a longer probation period for a specified class prior to the time of appointment. Section 2. Purpose of Probationary Period: During the probationary period, the supervisor shall review, examine, and monitor the conduct, capacity, efficiency, skill, responsibility, integrity, and effectiveness of an employee to determine whether the employee is fully qualified for employment in the classification and position to which the employee has been appointed. Section 3. Extension of Probationa Period: The probationary period may be extended by the Department Director or Division Manager for a period up to six (6) months by written notice to the employee prior to the expiration of the original probationary period. Section 4. Reduction of Probationary Period: The probationary period may be shortened by the authority of the City Manager. Section 5. Rejection Durinq Probation: At any time during the probationary period an employee may be rejected from employment without cause and without right of appeal. Section 6. Rejection During Probation From a Promotional Appointment: A promoted employee who has attained regular status in another classification of City employment who does not successfully complete the probationary period in the promoted class shall be returned to the former classification or a comparable classification without right to review or appeal unless terminated for cause. Section 7. Use of Leave During Probation: Authorized use of accrued sick leave may be used any time by the probationary employee during the probationary period. Vacation leave, Administrative Leave, and Floating Holiday hours are accrued during the probationary period, but shall be available for use upon the -22- 1 1 completion of six months of service unless otherwise approved by the City Manager. -23- RULE XII ATTENDANCE AND LEAVES Section 1. Attendance: Full time employees shall be in attendance at their work in accordance with the rules regarding hours of work, holidays, and leave. Absence of any employee without leave may result in disciplinary action, including discharge. Section 2. Vacation Leave: Vacation is a right, earned as a condition of employment, to a leave of absence with pay for the recreation and well being of the employee. If an employee has exhausted sick leave, vacation may be used for sick leave upon request of the employee and with approval of the Department Director or Division Manager. (a) Employees shall accrue, on a pro -rata basis, vacation leave for completed pay periods. Such vacation allowance shall be available for use on the first day following the pay period in which it is earned; however, vacation allowance shall be available for use after the completion of six months by a probationary employee. (b) Maximum Accrual: Vacation leave may be accrued to a maximum of 320 hours. Once the 320 hour maximum accumulation is reached, no further vacation leave shall accrue until the employee reduces the accumulation below the maximum. (c) Waiver of Maximum Accrual: A waiver must be requested by the Department Director or Division Manager and approved by the City Manager, for a period not to exceed thirteen (13) pay periods per fiscal year. If at the end of the waiver period the maximum accrual amount is exceeded, vacation accrual for the affected employee will -24- Annual Length of Service from Vacation Accrual Benefit Date Allowance Rate On employment through 3.08 hours 59 months 80 hours per pay period 60 months through 4.62 hours 119 months 120 hours per pay period 6.15 hours 120 months and up 160 hours per pay period (b) Maximum Accrual: Vacation leave may be accrued to a maximum of 320 hours. Once the 320 hour maximum accumulation is reached, no further vacation leave shall accrue until the employee reduces the accumulation below the maximum. (c) Waiver of Maximum Accrual: A waiver must be requested by the Department Director or Division Manager and approved by the City Manager, for a period not to exceed thirteen (13) pay periods per fiscal year. If at the end of the waiver period the maximum accrual amount is exceeded, vacation accrual for the affected employee will -24- stop. No further vacation time will be accrued until the employee's vacation leave balance is below the maximum accrual amount. In the event that the failure to utilize vacation past the thirteen pay period waiver is due to the City's inability to allow an employee to take vacation (as opposed to an employee's delay and/or failure to request vacation time of), the employee may, with City Manager authorization, continue to accrue vacation. (d) Vacation Leave Cash Out Option: Once 240 hours of vacation leave accumulation is reached, the employee is eligible to receive at their request, a one time per year "cash out" payment for up to 40 hours of the accrued vacation leave provided he or she has used 80 hours of his or her accrued vacation leave during the previous twelve months. The "cash out" value is at the employee's current rate of pay regardless of the rate at which the vacation leave hours were earned. (e) The minimum charge against accumulated vacation leave shall be fifteen (15) minutes or multiples thereof. Vacation leave shall be compensated at the employee's base rate of pay. (f) The time during a calendar year at which an employee may take his or her vacation shall be determined by the Department Director or Division Manager with due regard for the wishes of the employee and particular regard for the needs of the City. (g) All vacation leave requests shall be made with as much advance notice as possible, and prior approval must be given by the employee's supervisor and Department Director or Division Manager. When circumstances warrant and advance notice is impractical, Department Directors or Division Managers may approve the use of vacation leave for emergency absences. If an employee does not request time off in advance and simply does not show, up for work, the Department Director or Division Manager may deny the use of vacation time or any leave accruals, and said employee may be subject to disciplinary action. ' (h) When a fixed holiday falls within a vacation period, the holiday time shall not be charged against an employee's earned vacation benefits. -25- (i} Employees who terminate or retire shall be paid for all accrued vacation leave earned at their base rate of pay at the time of their separation of employment. (j) Exempt employees, for the purpose of accrual, shall be credited with previous municipal experience, up to five (5) years of full-time service. (k) Employees on Unpaid Leave: Employees on unpaid leave do not accrue vacation leave. {I) Employees not Eligible for Vacation: Temporary (working less than 1,040 hours), emergency, seasonal part time, and intermittent part time do not accrue vacation. (m) Prorated Benefits: Regular part time employees receive Prorated vacation. Section 3. Sick Leave: Sick leave is defined as the authorized absence from duty of an employee because of physical or mental illness, injury, pregnancy, confirmed exposure to a serious contagious disease, or for a medical, optical, or dental appointment. Sick leave shall not be considered as a privilege which an employee may use at his or her discretion, but shall be allowed only in case of necessity and actual sickness or disability. (a) Accrual: Employees shall accrue sick leave for each payroll period completed, prorated on the basis of eighty (80) hours per year, or 3.08 hours per pay period. Sick leave shall be available for use the first day following the payroll period in which it is earned. (b) Minimum Use: The minimum charge against accumulated sick leave shall be fifteen (15) minutes or multiples thereof. Approved sick leave with pay shall be compensated at the employee's base rate of pay. (c) Proof of Illness: The Department Director or Division Manager may require a physician's certificate. (d) Notification: In order to receive compensation while absent from duty on sick leave, the employee must notify his or her immediate supervisor or Department Director or Division Manager prior to, or within two (2) hours after the time set for the beginning of his or her regular duties. The Department Director or Division Manager may request a certificate issued by a licensed -26- physician or other satisfactory proof of illness before sick leave is granted. (e) Violations: Violation of sick leave privileges may result in disciplinary action when in the opinion of the Department Director or Division Manager, the employee has been excessively absent or has abused such privileges. Employees who do not call in within two (2) hours of the start of their assignment may be denied use of sick leave. _27_ (g) Sick Leave Payout: Each full time employee shall be paid annually for all accrued sick leave in excess of the maximum allowable accumulation of two hundred (200) hours at a rate of one-half (112) the employee's current wage at the time of payment. Said payment is to be made during the month of December, or at such other time as the City Manager may determine, at his or her absolute discretion, as appropriate. After five (5) years of service, when an employee retires, resigns or terminates in good standing, that employee will be paid all accumulated sick leave at a rate of one-half (1/2) of the employee's current rate of pay at his or her date of separation. (h) Use of Family Sick Leave: Use of family sick leave shall be limited to half the yearly sick leave entitlement in any one (1) year period. The amount of sick leave available is limited to what the employee accrued prior to utilizing sick leave for this purpose. Sick leave taken for this purpose shall be allowed only in the case of necessity of and actual illness of an employee's child, parent, or Spouse or domestic partner as determined by the City Manager. In order to receive sick leave with pay for this purpose, the employee shall notify the Department Director prior to or within two (2) hours after the start of the employee's scheduled work shift. The City Manager may, if he/she deems necessary, require the employee to file a Physician's Certificate (regarding the illness of the employee's child, parent, spouse, or domestic partner) or an Affidavit stating the cause of absence. Use of sick leave under this section shall not extend the maximum period of leave to which an employee is entitled under Family and Medical Leave. (i} Employees on Unpaid Leave: Employees on unpaid leave do not accrue sick leave. _27_ (j) Seasonal and Intermittent Part Time Employees: Seasonal and intermittent part time employees do not accrue sick leave. (k) Part-time regular employees: Part time regular employees accrue prorated sick leave. Section 4. Occupational Iniury or Illness Leave: Whenever a person is compelled to be absent from employment with the City on account of injury or illness arising out of or in the course of that employee's employment as determined by the Workers' Compensation Act, the employee may elect to apply pro -rated accrued sick leave, if any, to such absence to receive compensation of an amount of the difference between the compensation received under the Workers' Compensation Act and that of the employee's regular pay, not to exceed the amount of the employee's earned sick leave. An employee, in such instance, may also elect to use any earned vacation time in like manner after sick leave is exhausted. An employee, in such instance, may also elect to use any earned Administrative Leave and Floating Holiday hours in like manner after sick leave and earned vacation time is exhausted. Employees shall receive full salary in lieu of Workers' Compensation benefits and paid sick leave for the first twenty-four (24) hours following an occupational injury or illness, if authorized absence is by order of an accepted physician under the Workers' Compensation sections of the California Labor Code. Section 5. Bereavement Leave: When conditions warrant, twenty-four (24) hours of paid bereavement leave may be used per occurrence in the event of death of a spouse, domestic partner, child, brother, sister, parent, parents -in-laws, or grandparent of a full time employee. With City Manager approval, up to an additional sixteen (16) hours of sick leave may be used to supplement bereavement leave. In the event of the death of other relatives and with City Manager approval, twenty-four (24) hours of sick leave may be used per occurrence for the death of aunts, uncles, or other individuals related by blood or marriage. Section 6. Jury Duty and Witness Leave: If a regular full time employee is required to serve as a juror, such employee shall receive regular pay while actually performing jury service. Amounts received by such employee as payment for service as a juror except mileage paid to the employee need to be reimbursed to the City. Part time regular employees shall receive prorated pay based on the hours they were scheduled to work. Employees will be -28- required to provide a Jury Duty Certification form to their supervisor, to be attached to their time sheet for that time period. Employees shall be granted leave with pay when subpoenaed to testify as a witness other than as a party or an expert. Employees absent from work due to jury duty or witness leave must daily notify their immediate supervisor or Department Director of the status of their leave. Section 7. Administrative Leave: FLSA exempt employees are allowed eighteen (18) hours of administrative leave per fiscal year. Executive Management employees are allowed thirty-six (36) hours of administrative leave per fiscal year. Additional hours of leave may be authorized by the City Manager, based on the number of total hours the individual works over and above forty (40) hours per workweek. Administrative leave may be accumulated and carried over to the following year for a maximum of two years. Administrative leave must be used by June 30 of the second fiscal year. If not used, the exempt employee will cease accruing administrative leave for the following year. Requests for the use of administrative leave must be approved by the immediate supervisor and the City Manager. Use of Administrative leave will be authorized at the convenience of the City and the work schedule. Section 8. Family and Medical Leave: (a) Statement of Policy: To the extent not already provided for under current leave policies and provisions, the City will provide family and medical care leave for eligible employees as required by state and federal law. (b) Definitions: (1) 12 -Month Period means a rolling 12 -month period measured backward from the date leave is taken and continuous with each additional leave day taken. (2) Child means a child under the age of 18 years of age, or 18 years of age or older who is incapable of self-care because of a mental or physical disability. An employee's child is one for whom the employee has ►•L': actual day-to-day responsibility for care and includes, a biological, adopted, foster or step -child, legal ward, or a child of a person standing in loco parentis. (3) Parent means the biological parent of an employee or an individual who stands or stood in loco parentis (in place of a parent) to an employee when the employee was a child. This term does not include parents-in- law. (4) Domestic Partner means a person as defined in the California Family Code. (c) Reasons For Leave: Leave is only permitted for the following reasons: (1) The birth of a child or to care for a newborn of an employee; (2) The placement of a child with an employee in connection with the adoption or foster care of a child; (3) Leave to care for a child, parent, or spouse who has a serious health condition; or (4) Leave because of a serious health condition that makes the employee unable to perform the functions of his or her position. (d) Employees Eligible For Leave An employee is eligible for leave if the employee: (1) Has been employed for at least 12 months; and (2) Has been employed for at least 1,250 hours during the 12 -month period immediately preceding the commencement of the leave. (e) Amount of Leave: Eligible employees are entitled to a total of 12 workweeks of leave during any 12 - month period. -30- (1) Minimum Duration of Leave: If leave is requested for the birth, adoption or foster care placement of a child of the employee, leave must be concluded within one year of the birth or placement of the child. In addition, the basic minimum duration of such leave is two weeks. However, an employee is entitled to leave for one of these purposes (e.g., bonding with a newborn) for at least one day, but less than two weeks duration on any two occasions. If leave is requested to care for a child, parent, spouse, or the employee him/herself with a serious health condition, there is no minimum amount of leave that must be taken. However, the notice and medical certification provisions of this policy must be complied with. (2) Souses Both Employed by the Cit : In any case in which a husband and wife both employed by the City are entitled to leave, the aggregate number of workweeks of leave to which both may be entitled may be limited to 12 workweeks during any 12 - month period if leave is taken for the birth or placement for adoption or foster care of the employees' child (i.e., bonding leave). This limitation does not apply to any other type of leave under this policy. (f) Employee Benefits While On Leave: Leave under this policy is unpaid. While on leave, employees will continue to be covered by the group health insurance to the same extent that coverage is provided while the employee is on the job. If an employee fails to return to work after his or her leave entitlement has been exhausted or expires, the City shall have the right to recover its share of health plan premiums for the entire leave period, unless the employee does not return because of the continuation, recurrence, or onset of a serious health condition of the employee or his or her family member which would entitle the employee to leave, or because of circumstances -31- beyond the employee's control. The City shall have the right to recover all sums due the City. (g) Substitution of Paid Accrued Leaves: While on leave under this policy, as set forth herein, an employee may elect to concurrently use paid accrued leaves. Similarly, the City may require an employee to concurrently use paid accrued leaves after requesting Family Medical Leave Act (FMLA) and/or California Family Rights Act (CFRA) leave, and may also require an employee to use Family and Medical Care Leave concurrently with a non- FMLA/CFRA leave which is FMLA/CFRA- qualifying. (1) Employee's Right to Use Paid Accrued Leaves Concurrently With Family Leave: Where an employee has earned or accrued paid vacation, administrative leave, or compensatory time, that paid leave may be substituted for all or part of any otherwise unpaid leave under this policy. As for sick leave, an employee is entitled to use sick leave as set forth in Section 3. (h) Medical Certification: Employees who request leave for their own serious health condition or to care for a child, parent or a spouse who has a serious health condition must provide written certification from the health care provider of the individual requiring care if requested by the City. (i) Reinstatement Upon Return From Leave (1) Right to Reinstatement: Upon expiration of leave, an employee is entitled to be reinstated to the position of employment held when the leave commenced, or to an equivalent position with equivalent employment benefits, pay, and other terms and conditions of employment. (2) Employee's Obligation to Periodically Report on His or her Condition: Employees may be required to periodically report on their status and intent to return to work. -32- This will avoid any delays to reinstatement Section 10. Pregnancy Disability Leave: An employee is eligible for six (6) weeks of unpaid leave for a normal pregnancy, childbirth or related medical condition and up to four (4) months when there is certification by a physician that there is a disability due to the pregnancy, childbirth, or related medical condition. (a) During the pregnancy disability leave time, paid leave may be charged to accrued benefit time such as vacation, administrative leave and floating holidays, at the employee's request. In addition, accrued sick leave may be used at the employee's request, in accordance with Section 3. (b) Health insurance benefits shall continue for the duration of the pregnancy disability leave under the same conditions as if the employee had continued employment. If the employee fails to return to work after the period of leave to which the employee is entitled has expired, the City is entitled to recover the premiums paid on behalf of the employee for maintaining coverage. -33- when the employee is ready to return. (3) Fitness for Duty Certification: As a condition of reinstatement of an employee whose leave was due to the employee's own serious health condition that made the employee unable to perform his or her job, the employee must obtain and present a fitness -for -duty certification from the health care provider that the employee is able to resume work. Failure to provide such certification will result in denial of reinstatement. Section 9. California Paid Family Leave: California Paid Family Leave is a component of State Disability Insurance (SDI). Unlike SDI, which partially covers employee wage loss due to a personal disability, injury, or pregnancy, Paid Family Leave Insurance partially covers employee wage loss for individuals who need to care for a seriously ill family member or bond with a new child. Benefits are available for a maximum of six (6) weeks in a twelve (12) month period. Paid Family Leave and SDI are both administered by the Employment Development Division (EDD) and funded entirely by mandatory payroll deductions. Section 10. Pregnancy Disability Leave: An employee is eligible for six (6) weeks of unpaid leave for a normal pregnancy, childbirth or related medical condition and up to four (4) months when there is certification by a physician that there is a disability due to the pregnancy, childbirth, or related medical condition. (a) During the pregnancy disability leave time, paid leave may be charged to accrued benefit time such as vacation, administrative leave and floating holidays, at the employee's request. In addition, accrued sick leave may be used at the employee's request, in accordance with Section 3. (b) Health insurance benefits shall continue for the duration of the pregnancy disability leave under the same conditions as if the employee had continued employment. If the employee fails to return to work after the period of leave to which the employee is entitled has expired, the City is entitled to recover the premiums paid on behalf of the employee for maintaining coverage. -33- (c) The City Manager may require the employee to file a physician's certificate or personal affidavit and to provide reasonable notice of the date the leave will begin and the estimated duration of the leave. Section 11. Election Leave: If a full time employee does not have sufficient time outside of working hours to vote at a statewide election, the voter may, without loss of pay, take off enough working time, which when added to the voting time available outside of working hours will enable the voter to vote. Regular part time employees are eligible for election leave based upon hours scheduled to work. No more than two hours of the time taken off for voting shall be without loss of pay. The time off for voting shall be only at the beginning or end of the regular work shift, whichever allows for the greatest free time for voting and the least time off from the regular working shift, unless otherwise mutually agreed upon. The employee shall give the supervisor at least two working days' notice that time off for voting is desired. Section 12. School Visit Leave: Full time and regular part time employees are permitted to use up to forty (40) hours of leave for the purpose of participating in their children's school activities. Vacation or floating holiday leave must be used for this purpose, and the request for time off cannot exceed eight (8) hours in any calendar month. In the event the employee has exhausted all accrued vacation leave and floating holiday hours, leave without pay may be taken for this purpose and all hour restrictions apply. Section 13. Leave of Absence Without Pay: The City Manager may grant a regular employee a leave of absence without pay for a period not to exceed one (1) year. No such leave shall be granted except upon written request of the employee, setting forth the reason for the request. Approval will be in writing. Upon expiration of a regularly approved leave or within a reasonable period of time after notice to return to duty, the employee shall be reinstated in the classification held at the time leave was granted. Failure on the part of an employee on leave to report promptly at its expiration, or within a reasonable time after notice to return to duty, shall be cause for discharge. Such leave of absence shall not be counted as a break in service for purposes of satisfying the continuous employment requirement for vacation allowance. (a) Department Directors may grant an employee leave of absence without pay for a period not to exceed one (1) -34- 1 D calendar week. Such leaves shall be reported to the City Manager. (b) An employee on leave of absence without pay does not accrue sick leave, vacation time, or receive benefits while on leave. Such employee does not lose or forfeit any sick leave or unpaid vacation time that had been accumulated prior to the time being granted. Section 14. Military Leave: Military leave shall be granted to City employees in accordance with the provisions of current federal and state law. Section 15. Political Leave: Political leave shall be granted to any regular employee who is declared a candidate for public office subject to the provisions of Section 13: Leave of Absence Without Pay. -35- Section 1 Section 2 RULE XIII HOLIDAYS Holidays Observed: The City of Diamond Bar's observed paid holidays are as follows: 1. New Year's Day (January 1) 2. President's Day (observed the third Monday in February) 3. Memorial Day (observed the last Monday in May) 4. Independence Day (July 4) 5. Labor Day (observed the first Monday in September) 6. Veteran's Day (November 11) 7. Thanksgiving Day 8. Day following Thanksgiving Day 9. Christmas Eve (December 24) 10. Christmas Day (December 25) 11. Sixteen (16) Floating Holiday Hours Holidays which fall on Saturday shall be observed the preceding Friday and holidays which fall on Sunday shall be observed on the following Monday. Paid holidays are only for the observed days. If an observed holiday falls on a nine (9) hour work day under the 9180 work schedule, those employees on the 9180 schedule shall receive nine (9) hours of holiday pay and those employees on a traditional work schedule shall receive eight (8) hours of holiday pay. If an observed holiday falls on an eight (8) hour work day under the 9180 work schedule, those employees on the 9180 schedule shall receive eight (8) hours of holiday pay and those employees on the traditional work schedule shall receive eight (8) hours of holiday pay. Floating Holidays: (a) Each full time employee is allowed sixteen (16) hours per calendar year, January through December. Regular part time employees are allowed prorated floating holiday hours per calendar year, January through December based upon hours scheduled to work. -36- Ll (b) Floating Holiday hours are not cumulative and must be: used during the above period or said employee will lose the allocated hours. (c) Each employee must submit a request in advance, and approval must be given by the employee's supervisor and Department Director. (d) An employee is eligible to use floating holiday hours as they are allocated. (e) Floating Holiday hours may be used in lieu of sick leave only if all other benefit time has been exhausted. Section 3. Eligibility for Holidays: All employees are eligible for holidays except the following: (a) Seasonal and intermittent part time employees. (b) Temporary employees. Section 4, Prorated Holiday Pay: Regular part time employees shall receive prorated pay for any holiday on which they are scheduled to work. -37- RULE XIV CHANGES IN EMPLOYMENT STATUS Section 1. Transfer: An employee may be transferred by the City Manager at any time from one position to another position in the same or comparable class. A comparable class is one with essentially the same maximum salary limits, involves the performance of similar duties and requires substantially the same basic qualifications. If the transfer involves a change from the jurisdiction of one supervising official to another, both must consent thereto unless the City Council orders the transfer for purposes of economy or efficiency. Transfer shall not be used to effectuate a promotion, demotion, advancement, or reduction, each of which may be accomplished only as provided in these Rules. No person shall be transferred to a position for which he/she does not possess the minimum qualifications. Section 2. Promotion: When practicable and consistent with the best interests of the City, vacancies in the competitive service may be filled by promotion from within the competitive service. All candidates for promotion must meet the minimum qualifications identified by the appointing authority. If, in the opinion of the City Manager or designee, a vacancy in the position could be filled better by an open, competitive examination instead of a promotional appointment, he/she shall arrange for an open competitive examination and for the preparation and certification of an employment eligibility list. Section 3. Demotion: The appointing authority may demote an employee whose ability to perform his or her required duties falls below standard or a regular employee for disciplinary cause. No employee shall be demoted to a position for which he/she does not possess the minimum qualifications. Such action shall be subject to appeal. Section 4. Suspension: The appointing authority may suspend a regular employee at any time for cause. Section 5. Reclassification: The appointing authority may reclassify a position from one class to another if there has been a gradual accretion or reduction of duties and/or responsibilities over time. -38- RULE XV SEPARATION FROM EMPLOYMENT Section 1. Job Abandonment: An employee is deemed to have resigned if the employee is absent for three (3) consecutive workdays without prior authorization and without notification during the period of absence. On the second working day of unauthorized absence, the supervisor shall send a telegram or overnight letter to the employee's last known address informing the employee that if the employee fails to report to work within one (1) workday, or receive authorization for such absence, the employee will be deemed to have resigned. After the third consecutive workday without prior authorization and without notification of unauthorized absence, the supervisor shall send a telegram or overnight letter to the employee's last known address informing the employee of the resignation and providing notice that the employee may provide an explanation of their absence. Employees separated from employment for job abandonment will be reinstated with such charge removed from the employee's record upon presentation of justification for absence such as severe accident, severe illness, false arrest, or mental or physical impairment which prevented notification. Employees have no right to appeal if deemed to have resigned as a result of job abandonment. Section 2. Discharge: An at -will employee may be discharged at any time without cause and without the right of appeal. An employee in the competitive service may be discharged for cause at any time by the Department Director. Any employee in the competitive service who has been discharged is entitled to rights provided in Rule XVII. Section 3. Lav -off: The City Manager may lay off an employee in the competitive service because of change in duties or organization or shortage of work or funds. (a) Notification: Employees to be laid off shall be given, whenever possible, at least ten (10) calendar days prior notice. (b) Order of Layoff: Employees shall be laid off in the inverse order of their seniority in their classification in the department. Seniority shall be determined based upon date of hire in the classification and higher classifications in the department. A lay off out of the inverse order of seniority may be made if, in the City's judgment, retention of special job skills are required. Within each class, employees shall be laid off in the following order, unless special skills are required: temporary, intermittent and seasonal part-time, probationary, part time regular, full time regular. -39- In cases where there are two or more employees in the classification in the department from which the lay off is to be made who have the same seniority date, such employees shall be laid off on the basis of the last evaluation rating in the class, providing such rating has been on file at least thirty (30) days and no more than twelve (12) months prior to lay off, as follows: a) First, all employees having ratings of "Needs Improvement or Does Not Meet Expectations;" b) Second, all employees having ratings of "Meets Expectations;" c) Third, all employees having ratings of "Consistently Exceeds Expectations or Frequently Meets and Exceeds Expectations." (c) Re-employment Rights for Laid -off Employees: Regular employees, who have received a satisfactory or better evaluation for the 12 months prior to lay off, have completed their probationary period and who have been laid off shall be automatically placed on a re-employment list for one year for the classification from which they were laid off. Section 4. Resignation: An employee wishing to leave the competitive service in good standing shall file with the supervising official at least ten (10) working days before leaving the service, a written resignation stating the effective date and reasons for leaving. Failure to give such notice shall mean the employee did not terminate in good standing, unless the City Manager has waived the two-week notice requirement. Failure to comply with this rule shall be entered on the service record of the employee and be cause for denying future employment by the City. A resignation becomes final when accepted by the City Manager and cannot be withdrawn. Section 5. Reinstatement: A regular employee who has resigned, or has otherwise been separated while in good standing, may be considered for reinstatement, upon recommendation of the Department Director or Division Manager and approval of the City Manager, to a position in the former employee's same or comparable classification or a lesser classification for a period of two (2) years after resignation or separation provided such a position is vacant and available. The employee shall be reinstated to the salary range and step held at the time of resignation or separation and shall receive a new anniversary date which shall be the first date of employment upon reinstatement. The employee will serve a new probationary period. .n 1 RULE XVI REPORTS AND RECORDS Section 1. General: The City maintains a personnel file on each employee. An employee's personnel file shall contain only material that is necessary and relevant to the administration of the City's personnel program. Personnel files are the property of the City, and access to the information they contain is restricted. Section 2. Notifying City of Chancres in Personal Information: Each employee is responsible to promptly notify the employee's supervisor and the City Manager's designee of any changes in relevant personal information, including Mailing address Telephone number • Persons to contact in emergency Number and names of dependents Section 3. Location of Personnel Files: The personnel files will be kept secure and confidential by the person assigned the Human Resources function. Section 4. Medical Information (a) Separate Confidential Files. All medical information about an employee or applicant is kept separately and is treated as confidential, in accordance with federal and state law. (b) Information in Medical Files. The City will not obtain medical information about an employee or applicant except in compliance with the California Confidentiality of Medical Information Act. To enable the City to obtain certain medical information, the employee or applicant may need to sign an authorization for release of employee medical information. (c) Access to Medical Information. Access to employee or applicant medical information shall be strictly limited to only those with a legitimate need to have such information for City business reasons. In the case of an employee with a disability, managers and supervisors may be informed regarding necessary restrictions on the work or duties of the employee and necessary accommodations. -41- Section 5. References and Release of Information in Personnel Files: (a) Public Information: Upon request, the City will release to the public information about its employees as required by the Public Records Act. The City will not disclose personnel information that it considers would constitute an unwarranted invasion of personal privacy. (b) Reference Checks: All requests from outside the City for reference checks or verification of employment concerning any current or former employee must be referred to the City Manager's designee. Information will be released only if the employee signs an authorization for release of employment information, except that without such authorization, the following limited information will be provided: position held by the employee, dates of employment, and salary upon departure. Managers and supervisors should not provide information in response to requests for reference checks or verification of employment, unless specifically approved by the City Manager on a case-by-case basis. Section 6. Employee Access to Personnel File: An employee may inspect his or her own personnel file at reasonable times and at reasonable intervals. An employee who wishes to review his or her file should contact the City Manager's designee to arrange an appointment. The review must be done in the presence of a Human Resources staff member. Section 7. Destruction of Records: Personnel files shall be kept until ten (10) years after separation of employment. Payroll records shall be kept permanently. Records relating to personnel recruitment, including correspondence, applications, examinations, and reports may be destroyed after five (5) years. (Reference: Records Retention Schedule) -42- RULE XVII GRIEVANCE PROCEDURES Section 1. Definition: (a) Grievance: Except as otherwise excluded, a "grievance" is a written allegation by an employee, submitted as herein specified, claiming violation(s) of the specific express terms of the Personnel Rules and Regulations and for which there is no other specific method of review provided by City regulations. Disputes concerning the applicability of the Grievance Procedure that persist through the third level shall be submitted for determination by a court, unless the grievant and the City agree otherwise. (b) Grievant: A grievant is an employee or group of employees adversely affected by an act or omission of the City. (c) Day: A day is any day the agency is open to the public, that is any day except Saturdays, Sundays, and legal holidays recognized by the City. (d) Exclusions: 1. The procedure is not to be used for the purpose of resolving complaints, requests or changes in wages, hours and working conditions. 2. The procedure is not to be used to challenge the content of employee evaluations or performance reviews. 3. The procedure is not to be used to challenge the decision to reclassify, layoff, deny reinstatement, or deny a step or merit increase to an employee. 4. This procedure is not to be used in cases of oral reprimand, written reprimand, reduction in pay, demotion, suspension, or termination. 5. This procedure is not to be used to challenge violation of law or past practice. 6. This procedure is not to be used to challenge examinations or appointment to positions. -43- Section 2. Procedure: Ste 1: Informal Discussion: The grievant shall discuss the grievance with his or her immediate supervisor on an informal basis in an effort to resolve the grievance. The grievance will be considered waived if not presented to the immediate supervisor within ten (10) working days following the day the event occurred upon which the grievance is based. The immediate supervisor shall respond within five (5) working days following the meeting with the grievant. Failure of the immediate supervisor to respond within such time limit shall entitle the grievant to process the grievance at the next step. Step 2: First Level of Review: If the grievance is not settled at Step 1, the grievant may submit the grievance in writing to his or her supervisor within five (5) working days of the receipt of the grievance response at Step 1. Failure of the grievant to deliver the written grievance shall constitute a waiver of the grievance. The supervisor shall meet with the grievant and a written decision and statement of facts and issues shall be rendered to the grievant within ten (10) working days from the date of the written grievance. Failure of the supervisor to respond within such time limit shall entitle the grievant to process his or her grievance at the next level of review. Step 3: Department Director or Division Manager Review (Second Level): If the grievance is not settled at Step 2, the grievant may submit the grievance to the Department Director or Division Manager within five (5) working days of receipt of the Step 2 grievance response. Failure of the grievant to deliver such written notice shall constitute a waiver of the grievance. The Department Director or Division Manager shall meet with the grievant, and a written decision and statement of facts and issues shall be rendered to the grievant and representative, if any, within ten (10) working days from the date of service. Failure of the Department Director or Division Manager to respond within such time limit shall entitle the grievant to process the grievance at the next level of review. Ste 4: City Manager Review Final Level),: If the grievance is not settled at Step 3, the grievant may serve written notice of the grievance to the City Manager within five (5) working days following receipt of the grievance response at Step 3. Failure of the grievant to serve such notice shall constitute a -44- 1 1 waiver of the grievance. The City Manager shall meet with the grievant and a written decision and statement of facts and issues shall be rendered to the grievant and representative, if any, within fifteen (15) working days from the date of service. The City Manager's decision shall be final. Section 3. Right of Grievant to Representation: The grievant has the right to be represented by any person or attorney he/she may select during the various stages of the grievance procedure. Section 4. Reprisals: Employees shall be insured freedom from reprisal for using the grievance procedure. -45- RULE XVIII DISCIPLINE Section 1. Types of Disciplinary Action: (a) Oral Warning: A formal discussion with an employee, usually by the employee's immediate supervisor, about performance or conduct problems, the need for the employee to improve and what specific improvement is expected. The employee's supervisor shall make a written record of the warning. (b) Written Reprimand: A formal written notice to the employee regarding performance or conduct problems, the need for the employee to improve and what specific improvement is expected. The written reprimand goes in the employee's personnel file. The employee may respond in writing to the written reprimand within fourteen (14) days. The response will be placed in the personnel file with the written reprimand. (c) Suspension: Removal of an employee from duty without pay for a specified period. (d) Reduction in Pay: A reduction in pay from the employee's current step within a pay range to a lower step within that same pay range. (e) Demotion: A reduction in status and salary from one classification to another classification having a lower salary range. (f) Dismissal or Discharge: Separation from employment of an employee for cause. Section 2. Grounds for Disciplinary Action Involving Regular Employees: Grounds for discipline include, but are not limited to, the following: (a) Fraud in securing employment or making a false statement on an application for employment. (b) Incompetency; i.e., the inability to comply with the minimum standard of an employee's position for a significant period of time. (c) Inefficiency or inexcusable neglect of duty, i.e., failure to perform duties required of an employee within his or her position. (d) Willful disobedience or insubordination, a willful failure to submit to duly appointed and acting supervision or to conform to duly established orders or directions of persons in a supervisory position or insulting or demeaning a supervisor or manager. (e) Dishonesty. (f) Possession, distribution, sale, use, or being under the influence of alcohol or illegal drugs or narcotics while on duty or while operating a City vehicle or potentially dangerous equipment leased or owned by the City. (g) Excessive absenteeism. (h) Inexcusable absence without leave. (i) Abuse of sick leave, i.e., taking sick leave without a doctor's certificate when one is required, or misuse of sick leave. (j) The conviction of either a misdemeanor related to the position held or a felony will constitute grounds for dismissal of any employee. The record of conviction will be conclusive evidence of the fact that the conviction occurred. The City Manager may inquire into the circumstances surrounding the commission of the crime in order to support the degree of discipline. A plea or verdict of guilty, or a conviction showing a plea of nolo contendere is deemed to be a conviction within the meaning of this Section. (k) Discourteous treatment of the public or other employees. (1) Improper or unauthorized use of City property. (m) Refusal to subscribe to any oath or affirmation which is required by law in connection with City employment. (n) Any willful act or conduct undertaken in bad faith, either during or outside of duty hours which is of such a nature that it causes discredit to the City, the employee's department, or division. (o) Inattention to duty or negligence in the care and handling of City property. (p) Violation of the rules and regulations in any department. -47- (q) Mental or physical impairment which renders the employee unable to perform the essential functions of the job, with or without reasonable accommodation (if disabled), or without presenting a significant current risk of substantial harm/threat to the health and/or safety of self or others. (r) Outside employment not specifically authorized. (s) Acceptance from any source of a reward, gift, or other form of remuneration in addition to regular compensation to an employee for the performance of his or her official duties. (t) The refusal of any officer or employee of the City to testify under oath before any Grand Jury having jurisdiction over any then pending cause of inquiry in which the investigation of government bribery or misconduct in City office is involved shall constitute of itself sufficient ground for the immediate discharge of such officer or employee. (u) Willful violation of any of the provisions of an ordinance, resolution, rule, regulation or policy prescribed by the department or City. (v) Improper political activity. Example: Campaigning for or espousing the election or non -election of any candidate in national, state, county or municipal elections while on duty and/or during working hours or in City uniform on or off duty; or the dissemination of political material of any kind while on duty and/or during working hours or in uniform. (w) Working overtime without authorization. (x) Possession of weapons on City property unless authorized. (y) Making false or malicious statements concerning any employee, the City, or the City's policies or practices. Section 3. Procedures for Taking Disciplinary Action: (a) Oral Wamin : Following a formal discussion, a supervisor or manager may summarize the oral warning, provide the summary to the employee and place it in the employee's department personnel file. At a minimum, a notation that the oral warning was given must be kept by the supervisor or manager. (b) Written Re rimand: A written reprimand will be prepared, discussed with and given to the employee. A copy will be -48- 1 11 placed in the employee's official personnel file. The employee may within fourteen (14) days of receipt of the written reprimand file a written response for placement in the personnel file. (c) Suspension/Reduction in Pay/Demotion/Dismissal of Regular Employees,. 1. Notice of Proposed Discipline: Whenever the appropriate authority intends to suspend an employee, reduce the employee in pay, demote the employee or dismiss the employee, the appropriate authority will give the employee a written notice of proposed discipline which sets forth the following: a. The disciplinary action intended; b. The specific charges upon which the action is based; C. A summary of the facts upon which the charges are based; d. Identification of the rule, regulation, or policy violated; e. A copy of all documents upon which the discipline is based, or notice that the employee may request and will be given such information; f. Notice of the employee's right to respond to the charges either orally or in writing to the appropriate authority; g. The date, time and person before whom the employee may respond; h. Notice that failure to respond at the time specified will constitute a waiver of the right to respond prior to final discipline being imposed; i. The employee's right to representation. 2. Response by Employee: The employee will have the right to respond to the appropriate authority orally or in writing within five working days. The -49- employee will have a right to be represented at any meeting set by the appropriate authority to hear the employee's response. In the case of suspension, reduction in pay, demotion or dismissal the employee's response will be considered before final action is taken. 3. Final Notice: After the response or the expiration of the employee's time to respond to the Notice of Proposed Discipline, the appointing authority or designee will: 1) dismiss the proposed discipline and take no disciplinary action against the employee, 2) modify the recommended disciplinary action, 3) uphold the recommended disciplinary action, or 4) prepare and serve upon the employee a Final Notice of Disciplinary Action. The Final Notice of Disciplinary Action will include the following: a. The disciplinary action taken; b. The effective date of the disciplinary action; G. Specific charges upon which the action is based; d. A summary of the facts upon which the charges are based; e. The written documents upon which the disciplinary action is based; The employee's right to appeal. Section 4. Appeal Ri_qhts: A regular employee will have the right to appeal a suspension, reduction in pay, demotion, or dismissal. Section 5. Method of Appeal: Appeals shall be in writing, signed by the employee (appellant), and filed with the City Manager within five (5) working days after receipt of the final notice. The appeal shall be a written statement, addressed to the City Manager admitting or denying each of the charges in the final notice and reasons why the final action should be reversed or modified. The formality of a legal pleading is not required. Section f. Notice: Upon the filing of an appeal, the City Manager shall set a date for a hearing on the appeal. The City shall notify all interested -50- parties of the date, time and place of the hearing at such place as the City Manager shall prescribe. Section 7. Subpoenas: Subpoenas for witnesses to appear or for documents shall be issued only upon receipt by the City Manager of a written request thereof or, setting forth the names and addresses of the witnesses desired to be subpoenaed. Section 8. Subpoenas --- Issuance: Subpoenas for witnesses or documents shall be issued only at direction of the City Manager, Section 9, Hearings: The appellant shall appear personally, unless physically unable to do so, before the City Manager, at the time and place of the hearing and may be represented by any person(s) or attorney(s) he/she may select and may, at the hearing, produce on his or her behalf, relevant oral and/or documentary evidence. At the commencement of any such hearing, or at any time prior to the commencement thereof, the City Manager may specify the order of procedure for any such hearing. Except as otherwise directed, the order of procedure for any such hearing shall be as follows: (a) The Department Director or officer having appointing authority shall be designated the respondent for the purpose of the hearing. The respondent shall present testimony or evidence in support of the statement of charges against the employee. Such evidence may be presented in the form of oral testimony, documents or demonstrative evidence. The employee shall have the right of cross examination of witnesses. (b) The employee by or for whom such hearing was requested shall be designated the appellant for the purpose of a hearing. Upon completion of the respondent's initial presentations the appellant shall be accorded an opportunity to present testimony in answer to the statement of charges against him/her. Respondent shall have the right to cross- examine witnesses. (c) The respondent and appellant may then offer rebuttal evidence only, unless the City Manager permits additional evidence to be presented. (d) At the conclusion of the hearing, the City Manager may permit arguments to be made. -51- (e) The conduct and decorum of the hearing shall be Under the control of the City Manager, with due regard to the rights and privileges of the parties appearing. Hearings need not be conducted according to technical rules relating to evidence and witnesses but hearings shall be conducted in a manner most conducive to determination of the truth. (f) Oral evidence shall be taken only upon oath or affirmation of the witness. (g) Any relevant evidence may be admitted if it is the type of evidence on which responsible persons are accustomed to rely in the conduct of serious affairs, regardless of the existence of any common law or statutory rules that might make improper the admission of such evidence over objection in civil actions. (h) Hearsay evidence may be used for the purpose of supplementing or explaining any direct evidence that shall not be sufficient in itself to support a finding unless it would be admissible over objection in civil actions. (i) The rules dealing with privileges shall be effective to the same extent that they are now or hereafter may be recognized in civil actions. (j) Irrelevant and unduly repetitious evidence may be excluded. (k) During examination of a witness, all other witnesses, except the parties, shall be excluded from the hearing upon motion of either party. (1) Burden of Proof: In a disciplinary appeal the employer has the burden of proof by preponderance of the evidence. (m) So far as possible, hearings and continuances shall be scheduled and granted to accommodate as many persons directly interested as possible, but nevertheless shall be within the absolute discretion of the City Manager or City Council. Section 10. Findings and Recommendations: The City Manager shall, within twenty (20) days after the conclusion of the hearing, certify his or her findings and decision in writing to the appellant and to the respondent. The decision shall be final. -52- RULE XIX PERFORMANCE EVALUATIONS AND ANNUAL WORK PLANS Section 1. General: Performance evaluation is the process of evaluating and recording the performance of each employee. The performance evaluation is best used: (a) To maintain a high level of efficiency or assist in raising efficiency by commending the employee. (b) To indicate to the employee those points in which he/she shows weak performance, and suggest the proper means of raising his or her working performance to the standard level. (c) To inform the employee of good performance. (d) To encourage better working relationships and mutual understanding by letting the employee know where he/she stands with relation to his or her supervisors evaluation of his or her work. (e) To establish an annual work plan consisting of goals and tasks to be accomplished. Section 2. Responsibility for Evaluation: The Department Director or Division Manager, together with other supervisors familiar with the employee's work, is responsible for proper preparation of the performance evaluation for each employee in that department or division. The supervisor should carefully review the complete class description, and the goals and objectives for the employee, if any, before beginning each evaluation, to remind himself/herself of what should be expected from the employee, consider each item on the evaluation sheet separately in the light of the column definition, and select the column which best describes the work of the employee in each category. Section 3. Discussion with Employee: The performance evaluation must be discussed with the employee. During the interview, as well as on the form, special attention should be given to discussing specific ways in which the employee can improve his or her performance. An opportunity should also be afforded the employee to comment and bring up any questions he or she may have. Section 4. Policy_ and Procedure Review: The evaluating supervisor will review the City's Harassment Policy with the employee at the time ' of the performance evaluation and annual work plan review. -53- Section 5. Schedule: Performance evaluations for probationary employees are to be prepared at the end of the first five months, and after the first eleven months, immediately prior to the completion of the one year probationary period. After the probationary evaluation, an evaluation should be done on an annual basis on the employee's anniversary date. Performance evaluation for employees who are already at the top of their salary range shall be prepared during the month of ,lune. This will provide a continuing opportunity for the employee and supervisor to review their annual work plan. Section 6. Appeal Procedure: It is the intent of the City to offer fair and equitable appeals procedures for employees' performance evaluations. Below are the official guidelines. a. Employee and supervisor meet to review and discuss the employee's performance evaluation. b. The employee may respond in writing to the contents of the evaluation. The employee must submit this response to the Department Director or Division Manager within ten (10) working days immediately following receipt of the evaluation. C. The employee may appeal the performance evaluation to the City Manager. The City Manager shall review the appeal with the employee and the Department Director or Division Manager. The decision shall be rendered in writing within fifteen (15) working days by the City Manager, and the decision of the City Manager shall be final. -54- 1 RULE XX VEHICLE USE Section 1. Use of Private Vehicles: Private automobiles are not to be used for the City business except as authorized. The City Manager may authorize such use at the reimbursement rate equal to that set forth by the Internal Revenue Service. Payments shall be based upon the most direct route to and from the destination and garage and parking expenses shall be paid in addition to the current rate, upon submission of paid receipts. Section 2. Auto Allowance: Executive Management Employees will receive a monthly auto allowance. This stipend will be in lieu of any mileage reimbursement. If additional garage and parking expenses are incurred, they are reimbursable. Employees receiving a monthly auto allowance are eligible for mileage reimbursement in cases of exceptional travel. Exceptional travel is mileage which is in excess of 60 miles beyond the employees' normal commute. (Reference: Administrative Policy, City Council/ Employee Automobile and Administrative Expense Reimbursement Policy) - 55 - RULE XXI PROFESSIONAL DEVELOPMENT Section 1. Training: The City Manager and employees of the City are eligible to request specialized training in the form of symposiums, special courses, forums, etc., at the City's expense. Section 2. Tuition Reimbursement: Subject to Council fiscal year budget authorization, each full-time and regular part-time (on a pro -rated basis) employee shall be entitled to reimbursement in the amount of $1500 per fiscal year for college -level or university -level educational courses (including tuition and related books), which have been approved by the City Manager or his or her designee as being job-related and of value to the City. Reimbursement under this Section is contingent upon the verification of the attainment of a letter grade of "C" or better, or in those cases where no letter grade is given, verification of completion of the course with a "Pass" or "Credit" grade and submittal of a receipt for registration bearing the name of the course, for which reimbursement is being requested. In the case of reimbursement for books for any approved/verified course; a syllabus, course reading list or course outline showing the book as being required for the course, plus a receipt bearing the title of the book shall be submitted. -56- RULE XXII EMPLOYEE STANDARDS OF CONDUCT Section 1. Code of Ethics: a. Each officer, official, and employee has an obligation to the citizens, to the people's elected representatives, and to fellow employees to meet the highest ethical and professional standards and to enhance the public's respect and trust for the City government and its operations. b. Employees of the City have responsibilities unique from their counterparts in the private industry. Employment with the City carries an obligation of personal integrity and conduct that serves to establish public respect, confidence, and trust. C. Employees represent the City of Diamond Bar and the quality of City service is judged through their performance and conduct. The citizens of Diamond Bar have the right to expect that City employees will provide services in an efficient, thorough, and courteous manner. d. The City, as a condition of employment, expects to receive from the employee: 1. Initiative and a conscientious effort to perform productive work. 2. Cooperative, positive, responsive, and courteous relations with fellow employees, supervisors, subordinates, and the public. 3. A continuous effort to strive for greater knowledge and skill on the job in order to maintain performance at a high level. 4. Compliance with all policies, regulations, rules of conduct, and ordinances established by the City. 5. Public loyalty to and support of the official policies of the City. 6. Responsible work habits demonstrated by: a. Dependability, promptness, reliable attendance, and performing required duties competently, -57- b. Keeping informed of developments and matters affecting job performance, C. Being flexible and adaptable to change, d. Accepting constructive suggestions and criticism. 7. Neat and clean grooming and attire appropriate to the job assignment. Prescribed uniforms and safety equipment must be worn where applicable. e. No employee will accept a fee, compensation, gift, payment of expenses or any other thing of monetary value in any circumstances in which acceptance may result in or create the appearance of any one or more of the following: Use of public office and/or employment for personal or private gain. 2. Preferential treatment of any person. 3. Loss of complete independence or impartiality. 4. Making a City decision outside of official channels. 5. Reduction of public confidence in the integrity of City government and/or its employees. 6. Impeding government efficiency or economy. (Reference Administrative Policy P-10, Gift Policy) Section 2. Harassment Policy: (Reference Administrative Policy P-4, Harassment Policy) 1. Purpose: The City of Diamond Bar is committed to providing a work environment free of discriminatory harassment. The purpose of this policy is to define discriminatory harassment including sexual harassment, to prohibit the condoning or perpetuating of such conduct and to provide an efficient means for reporting and resolving complaints of harassment by or against any employee or applicant or from a person providing services pursuant to a contract. This policy also applies to elected and appointed officials. -58- 1 2. General Policy: The City's policy strictly prohibits discriminatory harassment on the basis of race, religion, sex or gender, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, pregnancy, veteran status, marital status or age over 40 years. The City considers discriminatory harassment a serious offense and is firmly committed to the philosophy that every employee has the right to work in an environment free from discriminatory intimidation, ridicule and insult and to be treated with courtesy, dignity and respect. Every employee is expected to adhere to a standard of conduct that is respectful to all persons within the work environment. This Policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, disciplinary action, layoff, recall, transfer, leave of absence, training opportunities and compensation. Employees who violate this Policy may be subject to disciplinary action up to and including termination. The sexual harasser may be found personally liable to the victim of the harassment. Sexual harassment is outside the course and scope of employment, meaning that an employee accused of sexual harassment is not entitled to a defense or indemnity from the City in any action brought by the victim. 3. Prohibited Conduct: The City's policy prohibits the following types of conduct: 3.1 Harassment: Harassment is any type of verbal or physical conduct based on an employee's membership in a protected category, such as race, religion, creed, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth, veteran status, sexual orientation, marital status, sex, or age over 40 years, that is sufficiently severe or pervasive so as to affect an employee's work performance negatively and/or alter the conditions of employment and create an intimidating, hostile or otherwise offensive working environment. It need not be explicit, or even specifically directed at the victim. Sexually harassing conduct can occur between people of the same or different genders. -59- 3.2 Sexual Harassment: Sexual harassment is defined as follows: any action that constitutes an unwelcome sexual advance or request for sexual favors, or any verbal, visual or physical conduct of a sexual nature that is (i) related to or a condition to the receipt of employee benefits, including, but not limited to, hiring and advancement, (ii) related to or forms the basis for employment decisions affecting the employee, (iii) sufficiently severe or pervasive so as to affect an employee's work performance negatively and/or alter the conditions of employment and create an intimidating, hostile or otherwise offensive working environment. Romantic or sexual relationships between supervisors and subordinate employees are discouraged. There is an inherent imbalance of power and potential for exploitation in such relationships. The relationship may create an appearance of impropriety and lead to charges of favoritism by other employees. A welcome sexual relationship may change, with the result that sexual conduct that was once welcome becomes unwelcome and harassing. Examples of the type of conduct that can constitute unlawful harassment or sexual harassment include, but are not limited to, the following: Verbal: Inappropriate or offensive remarks, slurs, jokes or innuendoes based on actual or perceived sex, religious creed, national origin, ancestry, disability, medical condition, marital status, age or sexual orientation. This may include, but is not limited to, inappropriate comments regarding an individual's body, physical appearance, attire, sexual prowess, marital status, pregnancy or sexual orientation; unwelcome flirting or propositions; demands for sexual favors; verbal abuse, threats or intimidation of a sexual nature; or sexist, patronizing or ridiculing statements that convey derogatory attitudes about a particular gender. Physical: Inappropriate or offensive touching, assault, or physical interference with free movement when directed at an individual on the basis of actual or perceived sex, religious creed, national origin, ancestry, disability, medical condition, marital status, -60- age or sexual orientation. This may include, but is not limited to, kissing, patting, lingering or intimate touches, grabbing, massaging, pinching, leering, staring, unnecessarily brushing against or blocking another person, whistling or sexual gestures. Visual or Written: The display or circulation of offensive or derogatory visual or written material related to sex, religious creed, national origin, ancestry, disability, medical condition, marital status, age or sexual orientation. This may include, but is not limited to, posters, cartoons, drawings, graffiti, reading materials, computer graphics or electronic media transmissions. Environmental: A work environment that is permeated with sexually -oriented talk, innuendo, insults or abuse not relevant to the subject matter of the job. A hostile environment can arise from an unwarranted focus on sexual topics or sexually suggestive statements. An environment may be hostile if unwelcome sexual behavior is directed specifically at an individual or if the individual merely witnesses unlawful harassment in his or her immediate surroundings. The determination of whether an environment is hostile is based on the totality of the circumstances, including such factors as the frequency of the conduct, the severity of the conduct, whether the conduct is humiliating or physically threatening, and whether the conduct unreasonably interferes with an individual's work. 4. Provisions: 4.1 Prohibited Supervisory or Managerial Behavior: No supervisor, manager, or other authority figure shall condition any employment, employee benefit, or continued employment with the City of Diamond Bar on an applicant's or employee's acquiescence to any of the behavior defined above. No supervisor, manager, or other authority figure shall retaliate against any applicant, or employee, because that person has opposed a practice prohibited by this policy or has filed a complaint, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing conducted by an authorized investigator. 4.2 Behavior Prohibited by all Persons: No person in City Hall or any other City workplace shall create a hostile or offensive work environment for any other person by engaging in any discriminatory harassment or by tolerating it on the part of any employee. No person in City Hall or any other City workplace shall assist any individual in doing any act that constitutes discriminatory harassment against any employee of the City of Diamond Bar. No person in City Hail or any other City workplace may retaliate against any employee because that person has opposed a practice prohibited by this policy or has filed a complaint, testified, assisted or participated in any manner in an investigation proceeding or hearing conducted by an authorized investigator. No person shall destroy evidence relevant to an investigation of harassment discrimination. 4.3 Obligations of Supervisors/Managers: Any supervisory staff receiving a complaint of harassment, whether formal or informal or whether oral or written, or observing or otherwise being made aware of an incident of harassment, must inform the Human Resources Manager, Assistant City Manager, or the City Manager of such complaint or incident. A copy of this policy shall be provided to all employees of the City of Diamond Bar. A copy of the information sheet on sexual harassment prepared by the Department of Fair Employment and Housing is available to all City of Diamond Bar employees upon request. The City of Diamond Bar shall periodically notify employees of the procedures for registering a complaint as well as available redress. Such -62- notification shall occur through the normal channels of communication. The Human Resources office shall make available upon request information from the Department of Fair Employment and Housing and the Equal Employment Opportunity Commission about filing claims of sexual harassment with these entities. 4.4 Obli ations of All Employees: On an annual basis all employees will be required to review the harassment policy and sign a form which acknowledges that they have read and understand the City of Diamond Bar's harassment policy and complaint procedure. All employees should report any conduct, which fits the definition of discriminatory harassment, to their immediate supervisor or appropriate authority figure. This includes conduct of non -employees, such as sales representatives or service vendors or harassing conduct'toward such contractors. All persons should report to their supervisor, manager or the Human Resources Manager any instances of discriminatory harassment that they have directly observed, whether or not reported by the employee who is the object of the harassment. All employees shall cooperate with any investigation of any alleged act of discriminatory harassment conducted by the City of Diamond Bar or its agents. 4.5 Investigative Action: The City Manager's designee shall authorize the investigation or conduct the investigation of any incident of alleged discriminatory harassment reported to them. The investigation shall be conducted in a way that ensures, to the extent feasible, the privacy of the parties involved. The person designated to investigate shall immediately report in writing the findings of fact to the City Manager's designee. The designee will -63- determine whether the Policy has been violated and communicate the conclusion to the complainant. Disciplinary action shall be decided in accordance with the City of Diamond Bar policy and after consultation with the City Manager's designee. Under no circumstances shall an employee of the City of Diamond Bar who believes that he or she has been the victim of discriminatory harassment be required to first report that harassment to a supervisor or other authority figure if that person or authority figure is the individual who has done the harassing. Under no circumstances shall a supervisor, manager, or other authority figure retaliate in any way against an employee who has made a complaint or who has provided information as a witness to an incident of alleged harassment. All supervisors and managers are required to maintain confidentiality to the extent possible in communicating or investigating any claims of alleged harassment. 5. Complaint Form: The more time that passes after an incident of harassment, the more difficult it is to investigate. It is recommended that complaints be made as soon as possible. The initial report may be oral or written, but a written and signed statement will assist in the investigation process. Your notification to the City is essential. The City cannot respond to a harassment problem if the problem is not brought to our attention. You may be assured that you will not be penalized in any way for reporting discriminatory harassment or other harassment problems. Complaint forms are available in Human Resources or a written statement can be submitted but must include the following information: a. The employee's name, department and position title. b. The name of the person or persons committing the harassment, including their title(s) if known. -64- 1 1 C. The specific nature of the harassment, how long it has gone on, and any employment action (demotion, failure to promote, dismissal, refusal to hire, transfer, etc.) taken against the victim as a result of the harassment (if applicable), or any other threats made against the victim as a result of the harassment. d. Witnesses to the harassment. e. Whether the victim previously has reported such harassment and, if so, when and to whom. -65- CITY OF DIAMOND BAR Harassment Complaint Form All complaints will be investigated in accordance with procedures detailed in the Harassment Policy. The City respects the employeeslindividuals right of confidentiality, however, disclosures may be done on a need to know basis. NAME: TITI F• DEPARTMENT: TODAY'S DATE: DATE OF OCCURRENCE(S): Please identify the individual who is doing the harassing/discriminating. Include name(s) and job title(s): Please detail the behavior which you are reporting - including all individuals involved, location, time, and any witnesses. If there are multiple occurrences, detail each. Describe the incident, the participants, the background to the incident and any attempts you have made to solve the problem. Be specific, i.e_ detail actions, not attitudes or opinions — "he/she put their right hand on my left shoulder; not "he/she makes me feel uncomfortable": Please identify others who are aware of this behavior and how they are aware: D City of Diamond Bar Harassment Complaint Form Page 2 Please identify and provide any written documents relevant to this complaint, i.e. diaries, journals, letters, emails, etc.: Are you aware of others who have similar complaints? Is there a suggestion for resolution for this matter and/or a desired outcome? Was this harassment previously reported? yes no If checked "yes" above, state when and to whom: Thank you for providing as detailed information as you are able. Please attach copies of relevant documentation. You may use additional paper if necessary. You will be informed in writing of the results of the investigation. declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. ISignature of Complainant -67- Date Section 3. Information Systems Usage: (Reference Administrative Policy A-2, Information Systems Usage Policy) Purpose: To establish guidelines for the use of information systems; including, but not limited to electronic mail (hereinafter "e-mail") and internet (hereinafter "internet") usage on the computer network and the telephones and voicemail (hereinafter "voicemail") system within the telephonic network of the City of Diamond Bar (hereinafter "City"). 2. Application: This policy shall apply to all City employees, consultants, elected and appointed officials or other non -employees utilizing electronic communications with the City (hereinafter "users"). 3. Definitions: Information Systems — includes, but is not limited to, computers, electronic mail, internet, hardware, software, network infrastructure, telephones, cellular phones, two-way radios, and any and all other equipment associated with digital information. Internet or World Wide Web (www) - for the purposes of this policy, is defined as universal information retrieval system(s) which exist independent of any City information systems. E-mail - for the purposes of this policy shall refer to any electronic message automatically passed from one computer user to another. 4. Policy: All information systems, including the internet, e-mail, and telephone voicemail are business communication tools made available to City employees and consultants in order to enhance efficiency and effectiveness in the performance of their duties and are to be used in accordance with generally accepted business practices and current laws. Messages transmitted over either the internet, the e-mail system, sites visited, or voicemail messages are intended to be those which involve City business activities or contain information essential to users for the accomplishment of business-related tasks, and/or communication directly related to City business, administration, or practices. 5. Provisions: 5.1. General Use: -68- 5.1.1. The City of Diamond Bar's internet and e-mail facilities shall not be used to violate the laws and regulations of the United States or any other nation, any state, city, or other local jurisdiction. 5.1.2. All internet and e-mail messages that are transmitted over or reside in the City's computer network are the property of the City and are subject to public requests for information. 5.1.3. All messages, calculations, e-mail, or data of any kind, filed on City hard drives or any other electronic storage media is a public record to the same extent hard copy documents are considered public record (in accordance with the California Public Records Act) and users have no expectation of privacy. 5.1.4. The internet and e-mail systems are not confidential systems since all transmissions on the systems are the property of the City. Therefore, the internet and e- mail systems are not appropriate for confidential communications. If a communication is considered to be private, an alternative method to communicate should be used. 5.1.5. The City reserves the right to monitor and record user internet and e-mail usage at any time. No user shall have any expectations of privacy as to his or her internet and e-mail usage. The City has software and systems in place that can and will monitor and record all usage for each and every user; including, but not limited to, all internal transmissions, World -Wide Web site visits, chats, newsgroups, and file transfers into and out of the City's internal network. City representatives may access, audit, and review all activity and analyze usage patterns, and may, for whatever reason, disclose this data to assure the City's telecommunications resources are devoted to maintaining the highest level of productivity. 5.1.6. Derogatory, defamatory, obscene, disrespectful, sexually suggestive, or in any other way inappropriate messages on the internet and/or e-mail system are prohibited and are a violation of this policy. Harassment in any form, sexual or ethnic slurs, and obscenities, or any representation of obscenities are prohibited and are a violation of this policy. Sending a ls:Y21 copy of these types of offensive transmissions is prohibited and is a violation of this policy. 5.1.7. It is a violation of this policy to transmit a message under another user's name, reading others' e-mail messages, or accessing others' files. Any user who obtains a password or user identification must keep that password confidential; users shall not share user identification or passwords. It is the user's responsibility to maintain password security. If a user suspects someone else may know their password, it is the user's responsibility to change their password immediately. Users will log off of the City network at the end of each workday. 5.1,8. Users shall not operate a business through the City's Information Systems, e-mail, internet, or any bulletin boards. 5.1.9. Files which are to be shared by multiple users should be stored on the division file subdirectory on the designated share location. 5.1.10. All purchases of computer hardware or peripherals must be approved by the Information Systems Director. 5.2 Internet Use: 5.2.1 Users shall not use City internet facilities to: 5.2.1.1 Download or distribute pirated software or data. 5.2.1.2 Deliberately propagate any virus or any other destructive programming. 5.2.1.3 Disable or overload any computer system or network, or attempt to download alternate browsing software from any ISP such as AOL, CompuServe, and the like to circumvent any system intended to protect the privacy or security of another user. 5.2.1.4 Download entertainment software or games, or play games against opponents over the internet. -70- 5.2.1.5 Download images or videos unless there is an explicit business-related use for the material. 5.2.1.6 Upload any software licensed to the City or data owned or licensed by the City, without explicit authorization from the City Manager or his or her designee. 5.2.1.7 Commit infractions such as, but not limited to: misuse of City computer hardware, software or resources; sexual harassment; unauthorized public comments; or misappropriation or theft of intellectual property. 5.2.1.8 Release confidential City information. 5.2.2 All software downloaded via the Internet into the City network shall only be done with the approval of the Information Systems Department and shall become the property of the City. Any such files or software shall be used only in ways that are consistent with their copyrights or licenses. 5.2.3 The City retains the copyright to any material created or posted to any forum, newsgroup, chat or World -Wide Web page, by any user in the course of his or her duties. 5.2.4 Use of the internet connection during business hours shall be used exclusively for business purposes. Users may use their internet connection for non -business research or browsing during meal times, other breaks, or outside of work hours, providing all other usage policies are observed. 5.2.5 The City uses a variety of software and data to identify inappropriate or sexually explicit internet sites and will block access from within the City's network to all such sites that are known. If a user finds himself/ herself connected accidentally to a site that contains sexually explicit or offensive material, he/she shall disconnect from that site immediately, regardless of whether that site has been previously deemed acceptable by any screening or rating program, and immediately report the incident to the Information Systems Director. 5.2.6 The display of any kind of sexually explicit image or document on any City system is a violation of the City's Harassment Policy. In addition, sexually explicit material -71- shall not be archived, stored, distributed, edited or recorded using the City's network computing resources. 5.2.7 Users shall not attempt to disable or circumvent any City security system. 5.2.8 Users should take reasonable care to prevent introduction or spread of computer viruses into or through the City's communication and information systems and equipment. The willful introduction of computer viruses, worms, Trojan horses, trap-door code and other disruptive and/or destructive programs into the City's computer systems or network is prohibited. 5.2.9 Users must not attempt to repair or resolve hardware or software failures, bugs, anomalies and/or problems themselves. These problems should be reported to the Information Systems Department. 5.3 E-mail Use: 5.3.1 Users of e-mail are responsible for the management of their mailboxes. E-mail is not a permanent storage medium and users are expressly forbidden to use it as such. E-mail in - boxes, out -boxes, sent items, and deleted files shall be emptied on a regular basis. E-mails intended to be retained must be copied and placed in an appropriate file. 5.3.2 Users are responsible for checking their mailbox on a regular basis during the workday for messages. Messages received shall be responded to promptly. 5.3.3 Incidental and occasional personal use of the e-mail system is permitted. Such personal communications should be limited to "reasonable" personal communications. "Reasonable" personal communications shall be subject to the interpretation of City management. 5.3.4 Remote access to e-mail shall only be permitted to Full-time Exempt staff. Full-time Exempt staff are exempt from the overtime requirements of the Fair Labor Standards Act; and therefore may access the e-mail system beyond the standard work day. Non-exempt staff, or those subject to overtime shall not access the e-mail system outside of the standard work day. -72- 5.3.5 Since the e-mail system is not designed for the long-term retention of messages nor should be considered an electronic recordkeeping system for all categories of records e-mail that becomes part of an official record should be printed for filing with other program or project files. The originator of an e-mail message becomes the record copy holder. It is the responsibility of the user to determine if an e-mail message is an official record and is covered within the scope of the City's records retention schedule. 5.3.6 E-mail messages addressed to "City Staff" or other broad distribution shall only be used for items that are of particular interest to all users and must be related to City business. Personal advertisements are not acceptable and shall not be sent. 5.3.7 All e-mail messages, sent to and received by any and all users can be read by systems administrators and management staff and users have no expectation of privacy. The use of passwords does not constitute a message as being private or confidential or that the City will not retrieve it. The deletion of messages is no assurance that the City will not retrieve and read the messages at a future time. 5.3.8 E-mail shall not be used by either supervisors or employees to transmit any form of written reprimand or disciplinary action. 5.3.9 E-mail Etiquette: 5.3.9.1 Remember as a user you are representing the City through your communications both internally and externally, and it is critical that you maintain a positive image for both yourself and the City. 5.3.9.2 Users must be certain that messages are addressed to the proper person. Check the list of persons being E• -mailed when choosing a REPLY ALL function. 5.3.9.3 Capitalize words only to emphasize an important point or to distinguish a title or heading. Capitalizing whole words that are not titles is generally interpreted as shouting. 5.3.9.4 Users should be professional and careful of what they say about others. E-mail is easily forwarded and blind copied. -73 - 5.3.9.5 Be cautious when using sarcasm and humor. Without face to face communication, humor may be viewed as criticism. By the same token, also carefully read what others write. The perceived tone may easily be misinterpreted. 5.3.9.6 Some E-mail messages, especially those written in "the heat of the moment," are best unsent. Users should think twice before sending angry or sarcastic messages or using E-mail to "let off steam." 5.4 Telephone and Voicemail Use 5.4.1 It is the primary responsibility of all users to answer the telephones. 5.4.2 Telephones and voicemail are intended for business-related purposes. 5.4.3 All telephonic equipment is the property of the City. The City has the right to retrieve and make proper and lawful use of any and all communications transmitted through the voicemail system. 5.4.4 Voicemail shall never be used as a substitute to answering a City telephone during work hours. 5.4.5 Personal non -toll calls may be made during breaks or after work hours. 5.4.6 Telephone and Voicemail Etiquette 5.4.6.1 All telephones must be answered before the third ring. 5.4.6.2 Greeting a caller shall contain the "City of Diamond Bar" or "Department or Division name" and "User name". 5.4.6.3 Users are to be courteous, respectful, and attentive while on the telephone. 5.4.6.4 Users shall take notes or use the record feature during the call to avoid requesting the same information a second time. 5.4.6.5 Irate callers shall be treated with special care. Users should attempt to identify their chief complaint quickly. -74- 5.4.6.6 Calls should be aborted only if the caller refuses a request to refrain from using abusive or profane language. 5.4.6.7 When transferring a call, the user shall explain to the caller why the call is being transferred. 5.4.6.8 Voicemail greetings shall contain the staff member's name the department or program name and an indication that by pressing "zero" the caller will be transferred to another staff member able to provide immediate assistance. 5.4.6.9 Voicemail messages shall be programmed so that when a caller presses "zero" the call is transferred to the department designated staff member. The designated staff member shall program their voicemail so that a call is transferred to the main City receptionist when the caller presses "zero". 5.4.6.10 If an extended absence is expected, including a scheduled 9180 day, an alternate secondary message shall be prepared. The length of the absence and the anticipated return to the office as well as the information included in the standard primary greeting shall be recorded in the alternate secondary outgoing message. 5.5 Prohibited Use of Voicemail 5.5.1 Voicemail messages that disrupt or threaten to disrupt the efficient operation of City business or administration are prohibited. This includes, but is not limited to: 5.5.1.1 Messages that publicize a personal dispute other than recording an approved grievance or complaint procedure. 5.5.1.2 Messages that constitute or counsel insubordination. 5.5.1.3 Messages that may threaten to harm close working relationships. 5.5.1.4 Messages that contain abusive or profane language. 5.5.1.5 Messages that may take employees away from their assigned tasks. -75- 5.5.1.6 Messages that include confidential City materials or information. 5.5.1.7 Messages that are sent anonymously or under a fictitious name. 5.5.2.1 Voicemail messages that violate law, violate individual rights, create potential liability for the City or that violate public policy of the State of California are prohibited. These messages include, but are not limited to: 5.5.2.2 Messages which are pornographic or obscene. 5.5.2.3 Messages in conflict with the City's Harassment Policy or any other policy prohibiting discrimination, including harassment, on the basis of race, color, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, veteran status, marital status, sexual orientation, or any other status protected by local, state, or federal law. 5.5.2.4 Messages that involve the use of racial, religious, or ethnic slurs. 5.5.2.5 Messages intended to harass or annoy. Section 6. Workplace Substance Abuse Prevention Policy: (Reference Administrative Policy P-9, Workplace Substance Abuse Prevention Policy) a. Purpose: The purpose of this policy is to provide guidelines for all employees to effectively deal with substance abuse and its effects in the workplace. Employees are expected to be in suitable mental and physical condition, perform their jobs satisfactorily, and behave appropriately. Should the use of alcohol or drugs interfere with these expectations, employees may be offered rehabilitative assistance. Failure to meet these expectations could result in disciplinary action. b. Polic : It is the City's policy that employees shall not be under the influence of or in unlawful possession of alcohol or illegal drugs while on City property, at work locations, or while on duty, shall not -76- utilize such substances when they are assigned to be on call for duty; shall not possess, provide or sell illegal drugs to any other employee or to any person while on duty; nor have their ability to work impaired as a result of the use of alcohol or illegal drugs. While use of medically prescribed medications and drugs is not per se a violation of this policy, the employee must notify his or her supervisor, before beginning work, when taking medication or drugs (including the possible effects of taking such medication or drugs) which the employee believes may interfere with the safe and effective performance of duties or operation of equipment. In the event there are questions regarding an employee's ability to safely and effectively perform assigned duties while using such medication or drugs, clearance from their physician may be required. City employees are prohibited from drinking alcoholic beverages during working hours (including meal hours and breaks), while on City premises at any time, while driving a City vehicle during regular working hours, while on official City business. The consumption of alcohol by City employees may be allowed only at designated City facilities, during certain special City functions and with prior authorization by the City Manager. All City premises and City vehicles shall be subject to a random drug search(es) without notice at any time. Employees with drug or alcohol problems are encouraged to seek assistance. Seeking assistance for such a problem before a positive drug and alcohol test will not jeopardize an employee's job. C. Employee Responsibilities An employee must: 1. Not report to work while "under the influence of drugs or alcohol"; NOTE: "Under the influence of drugs or alcohol" means: the use of any alcoholic beverage or any illegal drug or substance, or the misuse of any prescribed drug, in a manner and to a degree that impairs the employee's work performance or ability to use City property or equipment safely. 2. Notify his or her supervisor, before beginning work, when taking any medications or drugs, prescription or nonprescription, which may interfere with the safe and -77- effective performance of duties or operation of City equipment. 3. Not possess or use alcohol or impairing drugs (illegal drugs and prescription drugs without a prescription) during working hours, rest periods, or at anytime while on City property; 4. Not directly or through a third party sell or provide drugs or alcohol to any person, including any employee, while either employee or both employees are on duty; 5. Immediately complete and sign a consent form (see drug testing prerequisite) and submit to an alcohol and drug test when requested to do so by the employee's supervisor or manager. 6. Provide within 24 hours of request bona fide verification of a current valid prescription for any potentially impairing drug or medication identified when a drug screen/test is positive. The prescription must be in the employee's name. 7. Report any conviction under a criminal drug statute to the City Manager within five (5) days of such conviction. d. Procedure: When an employee's supervisor and a second employee or supervisor observe an employee's actions that lead them to reasonable suspicion to believe that an employee may be under the influence of alcohol and/or narcotics, that employee may be directed to a City designated medical evaluation. This medical evaluation will be conducted in order to determine if in fact that employee has evidence of alcohol and/or drugs in his or her system. Reasonable suspicion may be justified by one or a combination of any of the following indicators: Bloodshot or watery eyes Slurred speech Alcohol on breath Physical and/or verbal altercation Inability to walk a straight line An accident involving City property Possession of drugs or alcohol Frequent absenteeism Confusion/difficulty in concentration Noticeable change in behavior -78- If reasonable suspicion pertaining to the use of drugs and/or alcohol by an employee is determined during normal working hours, the following steps shall be followed to facilitate the medical evaluation process: Step 1: The supervisor shall contact the Human Resources Office at the earliest available opportunity to discuss the event(s) which led to a belief that an employee acted intoxicated or under the influence of drugs. At that time, it will be determined whether or not sufficient facts exist to indicate that drug or alcohol testing may be appropriate. The Human Resources Manager will make arrangements with the medical facility to conduct appropriate drug and/ or alcohol tests. The supervisor shall inform his or her department head of this situation. Refusal by an employee to submit immediately to an alcohol and/or drug analysis when directed to do so may constitute insubordination and may be grounds for discipline up to and including termination. The actual type of testing including possible urine or blood screens, will be determined by the physician. Step 2: The supervisor, or his or her designee, shall personally drive the employee to the medical facility and wait for the test to be completed. Step 3: The employee will then be transported home or, in appropriate situations, to a hospital as deemed necessary by the doctor. The employee will continue receiving pay during this time and disciplinary action will not be administered unless the test results are positive and confirmed. Information obtained through this testing will be treated with strict confidentiality. Sten 4: If the employee is found to have alcohol or drugs in his or her system, the supervisor shall meet with the employee to give the employee an opportunity to explain. The supervisor shall encourage the employee to seek professional assistance in dealing with any drug or alcohol problem. The employee's medical group may provide the needed drug/alcohol counseling. Also, the City can provide a referral for an employee who is seeking professional assistance in the matter. -79- Should an incident arise after normal work hours (i.e., overtime, official City business, etc.), the above procedures should be followed with the exception of contacting the Human Resources Office. The substance Abuse Prevention Policy of the City of Diamond Bar is not intended to be, and shall not be used as a tool for harassing any employee or group of employees. When employees are required to submit to testing for suspected substance abuse, it shall be only for good, proper, and reasonable cause. e. Documentation: Records pertaining to job performance, attendance, and behavior shall be maintained in the employee's personnel file. Records related to a drug or alcohol test or any medical diagnosis will be kept in a separate file. Disci lina Action: The City views the use, possession, transfer, or sale of alcohol or drugs in violation of this policy a very serious violation and may subject the employee to disciplinary action up to termination in accordance with Diamond Bar's Personnel Rules and Regulations. If an employee drug tests show a positive result of alcohol and/or drugs two (2) times in a twelve (12) month period, termination will result. g. Follow Up: Should the results of an employee drug test be positive, the following steps shall occur: The department director will have a discussion with Human Resources to determine the type of disciplinary action, if any, which would be most suitable or to evaluate an alternative to discipline. Should the results of the drug testing be negative: The employee is free to return to the workplace and assume his or her regular job duties. 2. No further action will be taken. 1 Section 7. Policy Against Retaliation a. Policy: It is the policy of the City to prohibit the taking of any adverse employment action against those who in good faith report, oppose, or participate (as witnesses or accused) in investigations into complaints of alleged violations of City policy or state or Federal law. Disciplinary action, up to and including termination, will be taken against an employee or officer who is found to have violated this policy. Any elected official or contractor who violates this Policy Against Retaliation will be subject to appropriate sanctions. b. Policy Coverage: This Policy Against Retaliation prohibits City officials, officers, employees, or contractors from retaliating against applicants, officers, officials, employees, or contractors because of any of the protected activity as defined herein. G. Definitions: 1) "Protected activity" includes any of the following: • Filing a complaint with a federal or state enforcement or administrative agency. • Participating in or cooperating with a federal or state enforcement agency that is conducting an investigation of the City regarding alleged unlawful activity. • Testifying as a party, witness, or accused regarding alleged unlawful activity. • Associating with another employee who is engaged in any of the protected activities enumerated here. • Making or filing an internal complaint with the City regarding alleged unlawful activity. • Providing informal notice to the City regarding alleged unlawful activity. 2) "Adverse action" includes any of the following - • Real or implied threats of intimidation to attempt or prevent an individual from reporting alleged wrongdoing or because of protected activity. • Refusing to hire an individual because of protected activity. • Denying promotion to an individual because of protected activity. • Taking any form of disciplinary action because of protected activity. -81- Issuing a poor evaluation because of protected activity. Extending a probationary period because of protected activity. Altering work schedules or work assignments because of protected activity. d. Complaint Procedure: An applicant, employee, officer, official, or contractor who feels he or she has been retaliated against in violation of this Policy should immediately report the conduct according to the City's Harassment Complaint procedure so that the complaint can be resolved fairly and quickly. -82-